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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of AEG 10000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of AEG 10000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of AEG 10000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of AEG 10000 should contain:
- informations concerning technical data of AEG 10000
- name of the manufacturer and a year of construction of the AEG 10000 item
- rules of operation, control and maintenance of the AEG 10000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of AEG 10000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of AEG 10000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the AEG service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of AEG 10000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the AEG 10000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
OPERATING INSTRUCTIONS UPS PROTECT C. PROTECT C. 6000 (S) PROTECT C. 10000 (S)[...]
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3 Thank you for purchasing th e AEG UPS PROT ECT C. from AEG Po wer Supply Sy stems. Safety information and operating instruc tions are included in this manual. To ensure correct use of the UPS, please read this manual thoroughl y before operating it. Save this manual properly .[...]
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Page 3
4 1 Notes on these Operating Instructions Duty to Provide Information These operating instructi ons will help you to install and operate the U ninterruptible P ower S upply (UPS) PROTECT C. 6000 (S) or PROTECT C. 10000 (S) a s well as the associated external bat tery units PROTECT C. 6000BP or PROTECT C. 10000BP – all referred t o as PROTECT C. i[...]
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5 liability for consequential d amage. AEG reserves the right to rescind all obligations such as warrant y agreements, service contracts, etc. entered into by AEG and its repres entatives without prior notification in the event of maintenance an d repair work being carried out with anything othe r than original AEG spare parts or spare parts p urch[...]
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Page 5
6 Table of Contents 1 Notes on these Operating Instructions ............................. 4 2 General Info rmation.......................................................... 8 2.1 Technology................................................................ 8 2.2 System Description ................................................... 9 2.3 Technical Dat[...]
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Page 6
7 6 Electrical Start-Up .......................................................... 34 6.1 Operating ................................................................ 36 6.1.1 Normal Oper ation ............................................ 36 6.1.2 Battery Operation / Autonomy Operation ........37 6.1.3 Bypass Operation ...............................[...]
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8 2 General Information 2.1 Technology i PROTECT C. is an U ninterruptible P owe r S upply (UPS) for essential loads such as PCs, workstations, servers, network co mponents, telecommunication eq uipment and simila r devices. It consis ts of: ♦ Mains filter with overvoltage protection (applia nce protection / class D) and mains energy backfeed pro[...]
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Page 8
9 View of the PROTECT C. components 2.2 System Description The UPS is connected bet ween the public utility's mains an d the loads to be protected. The power section of the rectif ier conv erts the mains voltage to DC voltage for supplying the inverter. The circuit technology used (P FC) enables sinusoi dal current consumption and therefore op[...]
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Page 9
10 voltage system on the protect ed busbar is of the highest quality and availability. In the event of mains faults (e.g. current failures), the voltage continues to be supplied from the i nverter to the load without any interruption. From this point onwards, the inverter dra ws its power from the battery instea d of the inverter. No switching oper[...]
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11 Parallel system with PROTECT C. 6000 (S) Number of UPS units Available Power 1 2 3 0 6 kVA 12 kVA 18 kVA 1 --- 6 kVA 12 kVA Active redundancy level 2 --- --- 6 kVA Parallel system with PROTECT C. 10000 (S) Number of UPS units Available Power 1 2 3 0 10 kVA 20 kVA 30 kVA 1 --- 10 kVA 20 kVA Active redundancy level 2 --- --- 10 kVA[...]
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Page 11
12 2.3 Technical Data Type power PROTECT C. 6000 (S) 6000 VA (cos ϕ = 0.7 lag.) 4200 W PROTECT C. 10000 (S) 10000 VA (cos ϕ = 0.7 lag.) 7000 W UPS Input (single phase) 1ph ~ / N / PE Rated connection voltage 220 / 230 / 240 Vac Voltage tolerance range 176 Vac – 276 Vac ± 3 % without battery operation Nominal frequency 50 Hz / 60 Hz (automatic [...]
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13 Overload behaviour up to 105 % continuous; in battery mode > 105 % for 10 s Short circuit behaviour 3 x I N for 300 ms Battery Autonomy time (full load with internal battery) PROTECT C. 6000 8 min. PROTECT C. 10000 5 min. Autonomy times with external optional battery expansions (only for PROTECT C. models): Autonomy times (full load) Coupled [...]
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14 Type Sealed, maintenance-fre e PROTECT C. 6000 12 V 7.2 Ah x 20 PROTECT C. 10000 12 V 9 Ah x 20 PROTECT C. 6000 BP 12 V 7.2 Ah x 20 PROTECT C. 10000 BP 12 V 9 Ah x 20 “S” versions with booste d ba tt e r y charger for charging external battery (no integrated battery) Communication Ports RS232 SUB-D (9-pole) Communication slot for expa nsion [...]
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15 Max. site altitude up to 1000m at rated power; if the UPS is used above than 1000m, decreas ing as fo llows: Colour Blackline Weight: PROTECT C. 6000 90 kg PROTECT C. 6000 S 35 kg PROTECT C. 6000 BP 65 kg PROTECT C. 10000 93 kg PROTECT C. 10000 S 38 kg PROTECT C. 10000 BP 68 kg Dimension W x H x D: PROTECT C. 6000 (S / BP) 260 mm x 717 mm x 570 [...]
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16 3 Safety 3.1 General Safet y Instructions Canonical operatio n and maintenance as well as the complying with afffiliated security re gulations are imminent fo r the protection of personal and t he readiness to use of the unit. The personnel that sets u p, ac tivates, operates and maintains the unit has to be aware and has to stick to the securit[...]
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17 ♦ Assure for no powe r ♦ Ground and short circuit system ♦ Cover or seals adjacent compone nts still under power 3.3 Qualified personal The PROTECT C. may only be transported, setup, connected and maintained by qualified p ersonnel, that is aware do the legal security and in stallation regulations and knows how to apply them. All execution[...]
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18 PROTECT C. may only be operated with or connected to a 220 V / 230 V / 240 V mains with protective grounding using a CE marked mains connection cable with PE conductor that has been tested in accordance with national standards. Danger! Risk of burning! The battery has po werful short circuit currents . Incorrect connection or isolation faults ca[...]
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Page 18
19 ♦ Do not block the air vents of the unit! Keep children away from the unit and ensure that objects are never inserted through the air vents! ♦ Do not connect household appliances such as hairdry ers to the UPS! Also take care when working with motor loads. It is essential to avoid back-feeding the inve rter, e.g. if the load is intermittentl[...]
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20 3.5 Certification[...]
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21 4 Set-Up and Operation 4.1 Unpacking and Inspection The device has been fully tested and inspe cted. Although the device has been packe d and shipped wi th the usual degree of care, damage during transpo rt cannot be ruled out completely. i Claims for damage during transport must always be made with the transport company! Check the shipping cont[...]
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22 Handle the components with care. Please take into accou nt the weight. It may be nece ssary to engage the help of a second perso n. 4.2 Transportation to the site The PROTECT C. provides for ea sy transportation to the site of installation transport rolls. It is recom mended to position the USP such th at ♦ the connection tasks can be performe[...]
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Page 22
23 4.3 Point of Installation Note the following points whe n setting up the UPS system and its external battery units (special accessories): ♦ The contact surface must be smooth and in level. It must also be sufficiently strong and sturdy to avoid vibrat ion and shock loads. ♦ Make sure the mounting is able to support the weight: This is partic[...]
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24 4.4 Overview: Connections , Operating / Display Elements 4.4.1 Front view PROTECT C. 6000 (S) PROTECT C. 10000 (S)[...]
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25 4.4.2 Display Explanations 1. OFF - Pushbutton 2. ON / Alarm off - Pushbutton 3. Orange LED bypass 4. Green LED inverter 5. Orange LED for battery mode (Battery) 6. Green LED for net state (Line) 7. - 11. Bar graph LEDs for UPS battery utilization resp. capacity (remaining autonomy time) 7. LED load (0-35%) battery capacity (81-100%) 8. LED load[...]
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26 4.4.3 Rear view (connections): PROTECT C. 6000 (S) PROTECT C. 10000 (S)[...]
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Page 26
27 Comments: 1. Connectors for mains input and output, additional connectors for setting single and pa rallel operation 2. Manual bypass swit ch 3. Mains input circuit breaker 4. Connection for external battery module 5. Connector for parallel operation 6. Communication slot for optional expansion ca rds, e.g. SNMP, USB, AS/400, … 7. Communicatio[...]
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Page 27
28 5 Commissioning Attention Before any work is started, ensure that the cable s are free of tension and no power can be switched on. i To prevent a deformation of the bus-bar and to keep the foot of the terminal free of torsion, it is recommended to hold the cable wh en removing the terminal screw. The grounding protection prevents inapp ropriatel[...]
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Page 28
29 5.1 Protection for the personnel Before setting up the UPS appliance and the external battery modules (optional accessory) check the followin g: ♦ Disconnect the unit from the mains. ♦ Protect against reconnecti on. ♦ Assure for no power. ♦ Ground an short circuit sy stem. ♦ Cover or seals adjacent co mponents still under power. 5.2 Ma[...]
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30 5.2.2 Connection diameter and protection Please gather the mi nimal dimensions from the follo wing table: Type PROTECT C. 6000 (S) C. 10000 (S) Diameter Mains line Loads connector 6 mm 2 6 mm 2 10 mm 2 10 mm 2 Protection Mains fuse 32 A 50 A Table 1: Connection diameter and protection 5.3 One phase mains connector 5.3.1 Preparation for the one p[...]
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Page 30
31 5.3.2 Connection of the one phase mains connector To protect the personnel durin g in stallation, ensure that the connection takes place und the followin g precautions: ♦ No mains pow er present. ♦ Loads are switched of. ♦ The PROTECT C. is switched of (di splay completely off). To activate the PROTECT C. execute the following st eps: ♦ [...]
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Page 31
32 are recommended. In the sub dist ribution the following indications are necessary: ♦ Maximal total load ♦ Maximal total load for the separate load power circuits i In the case of one common distributor cabinets (Circuits for mains and UPS power) each ha s to be labelled separately (Mains or UPS). 5.3.4 Connection of the loads To protect the [...]
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Page 32
33 PROTECT C. w ith 1 batte ry expansion Fig.: PROTECT C. 6000 and C. 6000BP 1. Check the correct fit of the UPS and the battery unit (the casings e.g. h ave to have the same dimension) . 2. Now connect both battery connectors using the supplied battery connection cabl e. When connecting, make su re that you push the plug quickly and firmly in the [...]
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Page 33
34 6 Electrical S t art-Up Verify that UPS voltage of your country correspond s to your equipment voltage. The de fault setting is set to 230 V. Output voltage on the UPS system can be adjusted with the softwa re “CompuWatc h” in steps of 220 Vac, 230 Vac and 24 0 Vac. Turn on the PROTECT C. to the main s 1. Ensure, that the connection have bee[...]
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Page 34
35 i Please shut down the entir e system if you cannot solve any problems which occur. Press the OFF button for about 2 second s. Disconnect the UPS from the mains by pressin g the mains input circui t breaker (Pos 3, page 26 ). Please contact ou r hotline (page 5). 8. When all displays are lit as described, sw itch on your loads one afte r the oth[...]
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36 6.1 Operating The following operation modes a re possible: Operation with existing mains (6.1. 1) Operation with faulty mains (6.1.2) Operation with faulty inverter (6.1.3) Manual bypass (6.1.4) 6.1.1 Normal Operation Once you have connected the UPS to a suitable mains connection, you can start ope ration using the UPS main switch. Normally, the[...]
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Page 36
37 6.1.2 Battery Operation / Autonomy Operation The mains is not within the required to lerance range or has failed. In this case power is supplied to the inverter from the charged battery without interruption. The power supply to the loads is therefore also ensured in the event of a mains failure. This drains the capacity of the battery and it is [...]
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38 The LED bargraph (LED chain on the le ft hand side of the ON / OFF button) show during oper ation the actual utilization of the UPS (chapter 8.1.1, page 45 ff). 6.1.3 Bypass Operation If the inverter is overloaded or if overtemperature is detected, e.g. also if an inverter defect i s detected, voltage is supplied to the load via the bypass that [...]
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Page 38
39 As a result, the electronics continuously attempt to switch back to "online" / normal ope rating status (e.g. when the overload or overtemperature no longe r applies). The bypass is a mechan ical link that switches extremely rapidly. It is located between the load and the ma ins. The associated synchronisation unit i n the bypass ensur[...]
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Page 39
40 depending on the level of the overload. However, the connected load must be reduced with out delay. Non-observance of the "Unit overload" con dition may cause the total loss of all UPS functions! Also avoid short-term u nit overloads, which may, for example, occur when connecting a laser printer or laser fax machine. Do not connect any[...]
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41 7 Interfaces and communication 7.1 Computer interfaces RS232 The UPS offers various interfaces to m anage the system and to comfortable reado ut state information and i mportant parameters. The comm unication protocol i s optimized for operation with the shutdown and UPS manageme nt software “CompuWatc h” from AEG. To connect the UPS to your[...]
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Page 41
42 In conjunction with the "intelligent" UPS, this ensures that the availability of IT components and data security is gu aranteed. The "CompuWatch" shutdown softwa re supports different operating systems: Wind ows 98SE/ME, Windows NT/2000/XP, Linux SUSE, Linux RedHat, Novell Netware, IBM AIX, HP-UX, SUN Sola ris, Mac OS, and ot[...]
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Page 42
43 8 Signalling and Error Correction 8.1 Signalling 1. OFF push button (OFF): Press the OFF switch for about 2 seconds to swit ch on the UPS 2. ON push button (ON): Press the ON switch for about 2 seconds to switch off the UPS. Deactivate acoustic alarm : By pressing this switch for about 2 secon ds during the alarm an acoustic alarm can be deactiv[...]
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Page 43
44 5. LED Battery: The orange-colo ured LED lights up when power is supplied by the batterie s. 6. LED Line (Mains status): The green LED lights up if mains voltage is in a specified range of tolerance. 7. -11. LED Barg raph for UPS battery utilization resp. capacity (remaining autonomy time) These LEDs show the load of the UPS system if the mains [...]
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Page 44
45 8.1.1 Table overview of LED display / alarm signals LED Display (see chapter 8 on page 42) No. Operation status Ala r m signal 1 0% – 35% Utilization none 2 36% – 55% Utilization none 3 56% – 75% Utilization none 4 76% – 95% Utilization none 5 Norm,al operati on (Mains there) 96% – 105% Utilization none 6 0% – 20% Capacity 1 signal p[...]
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Page 45
46 Continuation overvie w of LED display / alarm signals LED Display (see chapter 8 on page 42) No. Operation status Ala r m signal 19 Output short circuit Continous alarm signal 20 BUS voltage anomalous Continous alarm signal 21 DC circuit faulty; pos. battery error 1 signal per second 22 Battery charger faulty Continous alarm signal 23 Ven t erro[...]
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Page 46
47 8.2 Fault Diagnosis / Fault Rectification The PROTEC C. generat es detailed error me ssages. Support personal can localise and inte rpret faults quickly and precisely. Search for the right method and solution s recommendations referring to the errors according to chapter 8.1.1. 8.2.1 Error Messages Problem Cause Solution UPS does not start. No i[...]
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Page 47
48 Emergency supply period shorter than nominal value. Batteries not fully charged / batteries old resp. defect Charge the batteries for at least for the charging time acc. Chapter 2.3, and then check capacity. If the problem still persists, consult your dealer. LED “Line” and LED “Fault” light up, continous tone (Error No. 17). Cutoff beca[...]
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Page 48
49 9 Parallel operation 9.1 Functionality PROTECT C. 6000 (S) and C. 10000 (S) was developed for the parallel operation in n+x tech nology (”n“ stands for th e number of necessary app liances for load supply, “x“ sta nds for the redundancy level). Up to three applian ces of the same type can be connected in parallel to raise the output powe[...]
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Page 49
50 The active redundant parallel operation will switch automatically to the increase power mode if more power is required at the output of the UPS. This implemen ts that the redundancy level decreases or will dimin ish completely. On the other hand the level o f redundancy of the UPS will increase if the power consumption on the output decreases. T[...]
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Page 50
51 The first step is to remove the parallel port cover (Pos 5, page 26) and to connect the UPS with each other with th e parallel operation line. With two units use one, with three units use two parallel operation lines (don’t build u p a ring structure!) (Communication) parallel operation interconnec tion ... with 2 units: ... with 3 units: Afte[...]
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Page 51
52 position „bypass” i.e. t hat the mains supplies the loads bus-bar. 5. Connect the separator of the output of each UPS, i.e. connect every output of a UPS with the parallel operation bus-bar. 6. Put in the prefuse of the low voltage main distribution field (there, where the UPS systems are connected on the input side with t he mains), resp. s[...]
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Page 52
53 10. Now switch on the inverters of each UPS. To do this, press and hold the UPS ON switch o ne by one for about 2 seconds. i When being powered on, the UPS will perform self-diagnosis, the Load/Battery level LEDs will be turned on and then off one after another i n ascending order. After synchro nising all inverters successfully t he LED “Inve[...]
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Page 53
54 bypass for the loads is done, i. e. activation of the manual bypass operation, suspe nsion of t he sup ply for the load by the UPS bus-bar. The clearance of the voltage of e ach UPS is realised in the low voltage distribution. Now the expan sion resp. the reduction of the parallel compoun d can be executed now. Watch out for the bridge betwe en [...]
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Page 54
55 10 Maintenance The PROTECT C. consists of advanced an d resistant components. To guarantee a continuo us and high availability it is recommended to check the unit (espe cially the batteries and the fans) in regular intervals (at least every 6 months). CAUTION: Before going through the next step disco nnect the PROTECT C. from the mains. 10.1 Cha[...]
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Page 55
56 ♦ there is any mechanical damage or for eign bodies can be found in the system, ♦ any conductive dirt or dust has accumulated in the unit, ♦ accumulation of dus t affects heat supply a nd dissipation. CAUTION: PROTECT C. must be disconnected from the power supply prior to carrying out the following work. If large quantities of dust have ac[...]
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Page 56
57 11 S torage, Dismantling and Disposal 11.1 Storage Long storage times without charging o r discharging the battery at regular intervals may lead to permanent damage of the battery. If the battery is stored at room temperature (20° C to 30° C) it will automatically discharge at a rate of 3 - 6% per month due to internal reactions. Storing the b[...]
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Page 57
58 12 Glossary 12.1 Technical terms Appliance protection Su rge technology term The conventional mains surge protection consists of an mains earthwire (class B), an overvoltage protection (class C) and an appliance protection (class D) – see also e.g. under http://www.phoenixcontact.de (topic „TRABTECH“) Class D see appliance protection DC/DC[...]
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Page 58
Guarantee certificate Type: …….…………………............... .............. ........... .............. Serial-no.: …………………….. ……………............... ................ Date of purchase: …………….............……………………........ Trading stamp / Signature Specifications ar e subject to chang e witho[...]