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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Aethra MCU+, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Aethra MCU+ one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Aethra MCU+. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Aethra MCU+ should contain:
- informations concerning technical data of Aethra MCU+
- name of the manufacturer and a year of construction of the Aethra MCU+ item
- rules of operation, control and maintenance of the Aethra MCU+ item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Aethra MCU+ alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Aethra MCU+, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Aethra service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Aethra MCU+.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Aethra MCU+ item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Aethra MCU+ is a complete visual communications solution that delivers a ver y cost-ef fective, high quality video experience- anywher e and anytime. Aethra MCU+ is part of the Aethra’ s infrastructure of fering that can be used to connect meeting r ooms, desktop users and mobile users in large scale distributed network deployments. High Definiti[...]
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Page 2
Aethra, the Aethra logo and Aethra MCU+ are register ed trademarks of Aethra SpA in Italy and in other Countries. All other company and product names may be register ed trademarks or trademarks of their respective owners. All information provided by Aethra SpA in this datasheet is believed to be accurate. Aethra SpA reserves the right to discontinu[...]