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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Aiphone TL-2000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Aiphone TL-2000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Aiphone TL-2000 should contain:
- informations concerning technical data of Aiphone TL-2000
- name of the manufacturer and a year of construction of the Aiphone TL-2000 item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Aiphone TL-2000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Aiphone TL-2000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Aiphone service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Aiphone TL-2000.
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Table of contents for the manual
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Page 1
INSTALLATION AND OPERATION MANUAL 1012 Distributed by Aiphone[...]
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Page 2
TABLE OF CONTENTS TL-2000 Connectio n diagram 4 TL-2000 Basic setup inst ructions for Installer 5 Installation (starting up program, changing time and date) 6 Installations screen (existing installation, new installation) 7 Details of Installation screen (parameters) Configuration of Installation scree n Relay configuration 8 Communication Time 9 S[...]
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Page 3
Uploading to Panel 22 Downloading to PC 22 General info General information 23 Keypad Codes 23 Comments 23 Printing Printing data 24 Exit Exit installation 24 Help Help with install 25 Update Menu – General Screen Clock change – Daylight savings time 26 Holidays 26 Managing Agent Keypad Code 26 Installation Compan y Keypad Code 27 Update Instal[...]
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Page 4
TL-2000 Connection diagram 10 Exit button 2 9 Exit button 2 8 Exit button 1 7 Exit button 1 6 NC (Relay 2) 5 C (Relay 2) 4 NO (Relay 2) 3 NC (Relay 1) 2 C (Relay 1) 1 NO (Relay 1) CN2 connections JP2 connections for di rect call buttons 1 2 3 4 5 6 Call button 1 Call button 2 Call button 3 Call button 4 1 2 3 4 5 6 Call button 5 Call button 6 Speak[...]
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Page 5
TL-2000 Basic set up inst ructions for Installer Install program from CD. Refer to page 6. Run program and cho o se Supe rvisor from the start up screen. Default password is “super”. Refer to page 6. Select Installatio n from the general menu, and click on the ne w icon. Fill out New Installa tion screen accordingly. Refer to page s 6-8. Change[...]
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Page 6
Installation Install the TL-2 000 installati on program from the provided C D. Open the TL -2000 program. Once open choose one of the th ree available user types. Supervisor – Allows for full access of all aspects of the program, incl uding th e ab ility to change the pa rameters of the size of the system. Typically used for managing multiple ins[...]
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Page 7
Installations Screen: At the top of the menu there are icons that allow you to create a new installati on, open an existi ng installation, or copy and delete existing insta llations. In addition there are icons that allow you to import and expo rt da ta from TL-2000 entry panel s. The number o f saved instal lations is in dicated in an area between[...]
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Page 8
Details of Installation Screen: Upon clicking OK on the new insta llation window or opening an existing instal lation, the Details of Inst allation screen will be displayed. This allows you access to change parameter s of a specific installati on. Click on Parameters Click on Configuration Configuration of Installation Sc reen: A) Relay 1 , allows [...]
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Page 9
Configuration of Installation Sc reen cont.: I N M JK L O I) Comms Time , allows you to adjust the time that a panel can rema in in communication. Th e call will termi nate after the time has expired. (min 10, max 300 seconds) Keypad Erro rs sets the maximum number of times an incorrect code can be attempted before the entry panel shuts dow n. (max[...]
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Page 10
Period Types: Period Types allow you to change the access parameters based on a time schedu le . The TL-2000 has 5 differe nt periods that can be scheduled, Group A, B, C, D, and Door Panel. A perio d typ e is a 7 d ay week schedule, with 1 time zone, 2 time zones, or a co mbination of bo th. To start, click on Period Types from the Paramete rs tab[...]
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Period Types (continued): Select the Door Panel tab. J K L J) Operation Mode , allows you to choose between the different mode s available. Active Periods are the times betw een Open and Close during Perio d 1 and Period 2. When Active Periods is selected , “Free Access” will be displayed on the panel along with an arrow poi nting toward the be[...]
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Page 12
Screens & Keypad Parameters: Click on Parameters Click on Screens & Keypad A) Backlight Activation , b rightens the display screen betw een the start and end times set. When installed in a bright area, you may want to adjust t he time so that it is off during daylight h ours. B) Scroll Display Speed , adjusts the scrolling speed when usin g[...]
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Page 13
Messages (Continued): Message # Pre-recor ded Message Event Type Message 1: “Please wait, your call is in progress” Each time a call is made. Message 2: “Your correspondent can not be reached at this time. Please try again.” When a visitor presses the bell button to call a resident outside of Periods 1 & 2. i.e. Off hours or when reside[...]
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Page 14
Caretaker: Click on Parameters Click on Caretaker Enter the Caretaker informati on if applicable . If Caretaker needs to be accesse d by th e entry panel, check the “ Is a Resident ” box. When the “ Is a Resident ” box is checked, the Caretaker Details window will op en. If you need to make changes to this information after you close the wi[...]
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Page 15
Managing Agent: Click on Parameters Click on Managing Agent Click on the Add Managing Ag t . button to open a ne w window that will allow you to ente r in the Managing Agent’s informati on . Click on the Persons button to open a new window tha t will allo w you to enter in contacts for the managing agent. Clicking on th e New button in th e conta[...]
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Page 16
Click on Parameters Click on Call-Buttons Call-Buttons: Up to 6 call buttons can be adde d to the entry pane l for quick reference. Check th e bo xes for the appropriate call buttons you will be add ing to JP2 (refer to pg.3) Press Duration is the time the button must be pressed before the panel launches the call. 64 buttons option is not available[...]
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Page 17
Residents and Acces s: Click on Residents Click on Tel+Access New r e sid ent Open reside nt De le te re s ide n t Im p o r t r e sid e n t Un iv er sa l Acc e ss Co de # of r e sid e n ts Click on New to add a Reside nt The Resident’s Details screen will display. Enter the relevan t informatio n an d cli ck O K whe n fini sh ed. Check Hidden if [...]
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Page 18
Residents and Access (Continued): The residents and all of their details will be displayed on this screen. Use the scroll bar to move through th e listing. Yo u can list the residents alphabetically by clicking on Correspondent name . The Careta ker information entered previously will be displayed on this screen if “Is a Resident” was checked d[...]
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Page 19
Access Only : Click on Residents Click on Access only Ne w re s ide n t Open residen t De le te re s i d e n t Universal Acce ss Co d e # o f residen t s Click on New to add a Resi de nt The Resident’ s Details screen will display. Enter the relevant infor mation and click OK when fi ni sh ed . Access Only is used to provide acce ss into the bu i[...]
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Page 20
Call Log: Click on Residents Click on Call Log The Call Log screen displays the quality and duration of calls made t o each residen t in the building. You have the choice of saving the Call Log data in Excel or Word formats. Screens: Click on Screens The standard Defaut.ecr screen is the default an d should be used. Click Help if yo u want informat[...]
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Page 21
Software: Click on Software The Program in the panel box details the version of software that is being used and allows you to select di fferent versions to use. This is used to update i nstallations with the latest software releases. Loading: Click on Loading All programming changes made us ing the TL-200 0 applicat ion softwa re must be uploaded f[...]
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Page 22
Downloading / Updating PC: Uploading / Updating Panel: Pg. 22 The programming information mu st be sent (uploaded) to t he Panel to take effect. Click on Parameters to uplo ad all settings and configurations programmed in all of the Parameter sub-menus and sections. Click OK. A successful transmission message will appear. Follow t he same proced ur[...]
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Page 23
General Information: Click on Installation Click on General The Installation window will display. This screen will display all of the general installation informatio n for the pa rticular job / installation you are logg ed into. Keypad codes: Click on Installation Click on Keypad codes The Keypad code list window will display. This is a list of all[...]
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Page 24
Printing: Click on Print The Printing window wi ll di splay Select Preview to preview the d ocument and choose the program you wou ld li ke to save the file to (Word, Excel, HTML, PDF). Select Print to ha ve th e do cume nt sent directly to your printer for a hard copy. Select the format in which you wo uld like to save/export the document. Exit: C[...]
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Page 25
Help: Click on the Question Mark (?) This will open an HT MP Help window. You can use this help window for assistance on h ow to program the different features of the TL-2000 pa nel. Pg. 25[...]
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Page 26
Update Menu – G eneral Sc reen: Click on Update Click on Summer/Winter Clock Chang e The Clocks Chan ge window will display. Enter the date when Daylight Savings Time be gins. Enter the date when Daylight Savings Time en ds. Click Update Database to update the pro gram o n th e PC with the dates entered. Click Upload to Panel to upload the dates [...]
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Page 27
Update Menu – General Screen (Continued): Click on Update Click on Update In stalla tion Company Keypad Code The Update Installation Co mp any Keypad Cod e win dow will d isplay. Click Update D atabase to upda te the program on the PC with the code entered. Click Upload to Pane l to upload the cod e en tered to the Door Panel(s). Select the appro[...]
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Page 28
Update Menu – General Screen (Continued): Click on Update Click on Change Passcodes The Update of Pass c ode window will display. Select the approp r ia te inst al l ati o n as exp la i ne d on page 25. Click on the relevant cell in the New Passcode column and ender the new 4 digi t Passcode number. Click on Loading to up load the new passcode. C[...]
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Page 29
Options Menu – General Screen: Click on Options then Password Click on the level for which you wish to change the password . The Change Password screen wil l display Enter the existing password for th e level you have chosen, then type the new password and retyp e it to confirm. Press OK when done. Click on Options Click on Data base Click on Res[...]
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Page 30
Specifications: Connections Operator Analog Li ne (a/b) or PABX extension of the internal tele communications network of company. Socket to be analog type. Telephones 1) Standard analog DTMF “Tou ch Tone” 2) Mobile telephone 3) Cordless phone Note: Pulse tone compatible . REN Loading =1 Maximum REN on any PSTN line = 4 If any 3 rd party equipme[...]
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Page 31
Default Parameters Relay No. 1 activated by: Telephon e ha nd se t code 0 Operation time (sec) 5 Relay No. 2 activated by: Telephon e ha nd se t code 2 Keypad on panel code 4444 Operational time (sec) 5 Operation al mode Controlled access – 24 hrs Managing Agent keypad code Off Installation Comp any keypad code Off Communication time (sec) 60 Han[...]
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http://www.aiphone.com/ AIPHONE CO., LTD, NAGOYA, JAPAN AIPHONE CORPORATION, B ELLEVUE, WA, USA AIPHONE S.A.S., LISSES-EVRY, FRANCE[...]