Airlink101 RAVEN X EV-DO X EV-DO manual

Copyright © 1993-2007 AirLink Co mmunica tions, Inc. All rights reserved. Raven X EV -DO User Guide V ersion 2.34 - April 2007[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 ii Information in this document is subject to change withou t notice. ©Copyright AirLink Communications, Inc. , 1993-2007. All rights reserved. WARNING The antenna(s) used for t his transmitter must be in sta lled to provide a separ ation distance of at leas t 20 cm from all persons an[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 iii Contents Introduction to Raven X EV -DO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 EV -DO Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Establishing an Internet Connection . . . . . . . . .[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 iv Contents TCP P A D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Hybrid Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 4 Public and P[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 v Contents A T Command Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Information and S t atus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Misc (Miscel lane[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 vi Contents LIMIT AT ION OF LIABILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 General Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Frequently Asked Q[...]

Ra ven X E V -DO for V erizon - User G uide, version 2.34 1 CHAPTER 1 Intr oduction to Raven X EV -DO FIGURE 1. Raven X front and back EV -DO Overview The Raven X's rugged form factor is ideal for industrial an d commercial appli cations that require real-time communications. The Raven X provides cellular data comm unications fo r a variet y o[...]

Ra ven X E V -DO for V erizon - User G uide, version 2.34 2 Introduction to Raven X EV -DO Establishing an Internet Connection The Raven X uses V erizon as an ISP (Internet Se rvice Provider) to connect you to the Intern et. S teps of a connection: In addition to the primary broadcast and receive antenna po rt (SMA, labeled Antenna), the Rave n X E[...]

Ra ven X E V -DO for V erizon - User G uide, version 2.34 3 Introduction to Raven X EV -DO Dynamic vs. S tatic IP Addresses As stated above, when your Rav e n X regi st ers on V erizon’ s network , it rece ives an IP address. There are two types of addresses on networks: dynamic and static. • Dynamic addresses are assigned on a “need to have?[...]

Ra ven X E V -DO for V erizon - User G uide, version 2.34 4 Introduction to Raven X EV -DO Common Uses for the Raven X The Raven X’ s rugged construction and cellular conn ection make it ideal fo r use in remote and/or industrial locations. FIGURE 3. Backup connection to the Internet FIGURE 4. Financial Point of Sale and Kiosk FIGURE 5. Automatio[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 5 CHAPTER 2 Activating the Raven X Y our Raven X needs specific parameters before it can operate on the EV -DO network. Quick Start Guide and Setup Wizard A quick and easy way to activate a nd configure your Raven X to connect to the cellular network is via the AirLink Setup Wizard for [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 6 Activating the Raven X FIGURE 1. Once it has been installed, to use the W izard, select St a r t , then All Pr ograms , then AirLink Communications , and then select Setup Wizard . Setup Wizard Activating the Raven X using A T Commands If Automatic Ac tivation was successful , you do [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 7 CHAPTER 3 Utilities for the Raven X AirLink offers a suite of utilities to o ptimize your Raven X ’ s p erformance, allowing you to remotely view status and make chan ges to the configuration as needed. This section of the Raven X User Guide cov ers basic informatio n about these ut[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 8 Utilities for the Raven X Wireless Ace W ireless Ace enables modems equipped with ALEOS to be monitored and configured locally or remotely . As long as your Raven X is onl ine and publicly accessible, su pport personnel can access your modem from anywhere at any time to see how it is [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 9 Utilities for the Raven X AceNet AceNet’ s remote connections use TCP/IP , UDP , or SMS. AceNet is a separate product which can be purcha sed from AirLi nk. Contact your AirLink repre - sentative for more information. FIGURE 3. AceNet FIGURE 4. AceNet Charting AceNet is a full featu[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 10 Utilities for the Raven X Modem Doctor Modem Doctor is a troubleshooti ng and di agnostics utility . This utility will allow you to get a log file of the Raven X activity w hich you can then send to AirL ink support, erase the current configu - ration comp letely , and temporar ily s[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 11 CHAPTER 4 IP Manager and DNS If you have a fleet of AirLink modems or even if you only have one, it can be difficult to keep track of the current IP addresses, esp ecially if the addresses aren’t st atic but change every time the modems connect to V eri zon. If you need to co nnect[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 12 IP Manager and DNS Fully Qualified Domain Name A domain name is a name of a server or device on the Internet which is associated with an IP address. Similar to how the street address of y our house is one way to contact you and your phon e number is another, both the IP address and t[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 13 IP Manager and DNS Dynamic Names When an IP address is no t expected to change, th e DNS server can indicate to all queries that the address can be cached and not look ed up for a long period of ti me. Dynamic DNS servers, con - versely , have a short caching peri od for the domain i[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 14 IP Manager and DNS *MODEMNAME: The name you wa nt fo r the m odem. *DOMAI N: The domain nam e to be used by the modem . *IPMANAGER1 and *IPMA NAGER2: The IP address or domain name of the dynamic DNS server which is running IP Manager . *IPMGRUPDA TE1 and *IPMGRUPDA TE2: How often, in[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 15 IP Manager and DNS DNS: Using Names Instead of IP addresses The Raven X has the ability to query DNS servers in order to translat e do main names into IP addresses. This allows you to use domain names in place of IP addresses for most of the configu - ration options requiring IP addr[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 16 IP Manager and DNS PPP-Peer Note: If you will be using your Raven X to communicate with anot her AirLink modem and both are using IP Manager to translate dynamic IP addresses to domain names, it is recommended that yo u set *DNSUSER to the IP address for IP Manager . IP Manager ’ s[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 17 CHAPTER 5 Data Communication and Host Modes The Raven X plays the part of a HOST when a co mputer or another device is connected to its serial or Ethern et port. The Raven X can also route data to/from the connected device to the cellu - lar network. Note: The Raven X moves data from[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 18 Data Communication and Host Modes AT M o d e Using a terminal connection, A T commands are used to configur e the modem , command it t o do something, or query a setting. For a full li sting of the A T commands, refer to page 47. Wi reless Ace is a graphical user interface for most A[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 19 Data Communication and Host Modes If Q=1 (Quiet On), n o result codes are ou tput whatsoever , so there is no response generated by a (non query) command. If Q=0 (Quiet Off), result codes are output. The format of this output is then affected by the V erbose setting. If Quiet mode is[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 20 Data Communication and Host Modes Some internal hardware req uires upwards of 20 seconds before A T commands can be entered, so be patient if there seems to be no response to A T commands. PassThru Mode allows only specific A T commands . Some ALEOS commands will be unavailable when [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 21 Data Communication and Host Modes FIGURE 5. Wireless Ace: T elnet Configuration PPP Mode In PPP mode, the Raven X acts as a PPP server , p rov idi ng an IP address, and DNS servers (if available) to the Host. PPP mode is entered from the A T mode by using any of the following com - m[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 22 Data Communication and Host Modes Slip Mode SLIP mode is entered be using the " AT A S L I P " command. As in PPP M ode, the IP address that the host assumes is af fected by the setting of *HOSTPRIVMODE . SLIP does not negotiate the IP with the host, so before maki ng a S[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 23 Data Communication and Host Modes When idle, after the time-out has occurred, th e modem is in A T com mand mode on the serial port, and any valid A T command may be entered during this ti me. Note: It is best to ensure the idle time-outs for TCP and UDP are never 0 if you're go[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 24 Data Communication and Host Modes TCP P AD When the Raven X is in a TCP session, all char acters received on the serial port are assembled into TCP packets and sent to the mode's remote IP address/port, and an y pa ckets received from the remote end of the TCP connection are di [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 25 Data Communication and Host Modes Public and Private Mode By default, the Raven X is in Public Mode and will pass the IP address assigned by the V erizon network to the devices connected to its ports. If you need mo re control over which gateway address, device address, and netmask t[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 26 Data Communication and Host Modes DHCP and Routing DHCP is built on a client-server model. The client broadcasts on the local physi cal subnet to find available DHCP servers (generally only one active per network). The server , when a request is received, reserves an IP address for t[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 27 Data Communication and Host Modes Keepalive Keepalive is used to test the Raven X’ s connection by pinging an IP address after a specified period of inactivity . Keepalive is only recom mended for users who have a remote termi nated modem that infrequently communicates to the netwo[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 28 Data Communication and Host Modes Data usage using Keepalive Keepalive is an optional feature. If you frequently pass data with your m odem, you most likel y do not need to have Keepalive enabled. When usi ng Keepalive, be a ware th at a ping moves approxi - mately 66 bytes of data o[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 29 CHAPTER 6 Modbus/BSAP Configuration The Raven X supports Modbus ASCII, Modbus R TU, BSAP , and can also emulate other pro tocols like DF1 or others using its Modbus V ariable feature. Modbus Overview The Modbus Protocol, developed by Modicon in 19 79, provides for client-server (al s[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 30 Modbus/BSAP Configuration Supervisory Control and Data Acquisition (SCADA) Supervisory Control and Data Acquisition (SCADA ) describes solutions across a large variety of industries and is used in industrial and engi neeri ng applications to monitor and control distrib uted systems f[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 31 Modbus/BSAP Configuration FIGURE 1. Automation and T elemetry Configuring the Raven X Y ou can use either W ireless Ace, direct serial co mmunication, or T el net to configure your modem using A T commands (page 47). Configuring the Raven X at the Polling Host for Modbus on UDP This [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 32 Modbus/BSAP Configuration FIGURE 3. Wireless Ace: Device Port The default start-up mode will need to be set. In Wireless Ace, select UD P in the side menu. Select the appropriate MD mode from the drop down menu. FIGURE 4. Wireless Ace: MD Configuration • MD13 : Modbus ASCII • MD2[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 33 Modbus/BSAP Configuration FIGURE 5. Wireless Ace: Addr List Addresses can be entered in decimal or hex. W ireless Ace will translate hex entries into decimal. The number before the “ = ” is ID, the number after is the IP ad dress. There can be a total of 100 remote ID/Local addre[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 34 Modbus/BSAP Configuration W ith names instead of IP addresses fo r the Ad dress List, the host modem will query the DN S server for the current IP address assigned to th e specific name of a remote modem to send a mes - sage corresponding to the ID. When you use names instead of IP a[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 35 Modbus/BSAP Configuration FIGURE 8. Wireless Ace: UDP Power -up Mode If the Host modem has a static IP address, enter it in the Destination A ddress for S53 . In W ireless Ace, select Misc in the side menu. FIGURE 9. Wireless Ace: Destination IP Dynamic IPs If you do not have static [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 36 Modbus/BSAP Configuration Other parameters may need to be changed, but this is dependent on the R TU type be ing used. As a minimum, this typically involves sett ing the proper serial settings to ma tch your R TU. FIGURE 10. Raven mounted in an en closure with an R TU 5. Mount the mo[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 37 Modbus/BSAP Configuration FIGURE 1 1. Power Connections FIGURE 12. RTU to Raven setup[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 38 CHAPTER 7 Har dwar e Installation Y our AirLink Raven X should be mou nted in a position that allows easy access for the cables so they are not bent o r constricted. The LED s on the front pan el should be visible for ease of opera - tional verification. Y ou should ensure that there[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 39 Hardwar e Installation Y our Raven X can be used wit h either DC (av aila ble in most aut omobiles) or 110 AC (standard US wall power) with the appropriate power adapter (availabl e from AirLink ). The power cable positive lead shou ld be connected to the battery or power source posi[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 40 Hardwar e Installation FIGURE 2. Raven X indicator lights Network - Indicates a successful connection to the cel lular network with an IP address given and a channel acquired. Signal - Light shows the strength of the si gnal and may be nearly solid (strong signal) or flashing (weaker[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 41 Hardwar e Installation FIGURE 3. Wireless Ace: *POWERI N and *BOARDTEMP[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 42 APPENDIX A Modem Placement When decided on a location to in stall y our Raven X, make sure the modem will be away from direct exposure to the elements (sun, rain, etc. ). Excess cables can b e bundled and tied with twist- ties or other appropriate binders, b ut the less the cable is [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 43 Modem Placement Installing a Raven with an RTU The Raven can be installed in the same enclosure with an R TU and share the power supply . The power cable positive lead should be connected to the battery or power source positive terminal. The power cable negative lead should be connec[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 44 Modem Placement FIGURE 4. Raven mounted in an enclosure with R TU[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 45 APPENDIX B Specifications for the Raven X EV -DO Physical Characteristics: • W eight: 0.7 lbs • Size: height 1.4 " (36mm), length 2.5 " (65mm) x width 4.6" (1 17m m) width with m ounting tabs 5.75” (146 mm) Data Services & RF Features • Full duplex transcei[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 46 Specifications for the Raven X EV -DO Environmental: • Certifications: Class 1 Div 2, parts A, B, C, & D Power Management: • Low power consumption • Dormant connection (idle for 10-20 seconds): 104 mA at 12 VDC • Input V oltage: 9 VDC to 28 VDC • Input Current: 20 mA to[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 47 APPENDIX C A T Commands Using Wireless Ace W ith Wireless Ace, you only need to find the command listed and then enter th e new value in the space provided. For those commands which have speci fic parameters, the choices will be in a drop down menu. FIGURE 1. Wireless Ace: Entering n[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 48 A T Commands FIGURE 3. Wireless Ace: Save / Load a T emplate FIGURE 4. AceNet: Load a T emplate[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 49 A T Commands Using T elnet T erminal Emulation It is possible to communicate with the Raven X across a TCP/IP network. T elnet provides a terminal style connection to the Raven X. Most installations of Microsoft Windows come wi th a version of HyperT erminal ( u sed here for specific[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 50 A T Commands 4. Ty p e AT and press Enter . Y o u sh ould get a reply of “OK” or “0”. 5. T o see what you are typing as you type it, you will need to turn on the echo and verb ose mode. Ty p e A TE1V1 and press Enter . If you get a reply of “OK”, then you entered the co m[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 51 A T Commands FIGURE 10. HyperT erminal: Comport Settings 4. Ty p e AT and press Enter . Y o u sh ould get a reply of “OK” or “0”. . 5. T o see what you are typing as you type it, you will need to turn on the echo and verb ose mode. Ty p e A TE1V1 and press Enter . If you get [...]

Raven X E V -DO for V er izon - User Guide, version 2.34 52 A T Commands A T Command Listing Symbols $QCMIP . . . . . . . . . . 91 &C . . . . . . . . . . . . . 63 &D . . . . . . . . . . . . . 64 &S . . . . . . . . . . . . . 64 &V . . . . . . . . . . . . . 56 &W . . . . . . . . . . . . . 6 4 *AUTOPRL . . . . . . . . 54 *CSX1 . . [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 53 A T Commands: Information and Status Most of the commands in the “Info” and “S tatus” groups as well as other group s hav e read-only parameters. They only provide information and cannot be changed using W ireless Ace (some can be changed using A T Commands with a terminal ap[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 54 A T Commands: Information and Status I[ n ] *DEVICEID? FIGURE 2. S tatus G roup n= 0 Product name (for example, Raven X Raven-E) . n= 1 The Raven X’ s firmware (ALEOS) ve rsion, hardware ID, and copyright. n= 2 The internal hardware's firmware version and releva nt hardware ID. n= 3[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 55 A T Commands: Information and Status *ETHMAC? *HOSTMODE? *NETOP? *NETPHONE? *NETRSSI? *NETSERV? *NETSTATE? Ethernet Mac Address. The current host mode (A T , PPP , UDP , etc.). If the Raven X is not in A T mode, telnet into the modem to execute this command. *NETCHAN ? The current active E[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 56 A T Commands: Information and Status &V +ECIO? +PRL? • Data Connection Failed The Raven X failed to connect, and it is now waiting a set time interval before it attem pts to reconnect. V erify settings to activate the Raven X. • Network Negotiation Fail Network connection negotiati[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 57 A T Commands: Information and Status • Bad Password Count Counter of the number of bad password attempts. • IP Reject Count or Log Rejected IP Data. • V ersions of ALEOS, internal hardwar e, boot, and MSCI V ersions of internally configured hardware an d software.[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 58 A T Commands: Misc (Miscellaneous) This group includes configuration commands which are not specific to oth er gro ups. OPRG= n S53= [method][d.d.d.d][/ ppppp] Misc (Miscellaneous) The commands displayed in W ireless Ace and th e results of those commands depends on the model of the [...]

Raven X E V -DO for V er izon - User Guide, version 2.34 59 A T Commands: Misc (Miscellaneous) *DPORT= n *HOSTPA P= n *NETALLOWZEROIP= n *NETPW= pw *NETPHONE? *NETUID= uid Examples: A TS53=T192.168.1 00.23/12345 A TS53=foo.earlink.com T elnet to the specified IP at port 12345. A TS53=192.168.1 00.23/12345 Query the specified IP at port 12345. A TS5[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 60 A T Commands: Misc (Miscellaneous) *PRLDIAL= n *STATICIP= d.d.d.d *STATUSCHK= n uid =user id (up to 64 bytes) Update the PRL by contacting V erizon. n= 0 : Disabled n= 1 : Update PRL. Set the static IP required to be received from the network. If the modem does not get this IP address from[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 61 A T Commands: Serial This group includes commands specific to the serial port. +++ Serial FIGURE 1. Common : Serial Note: This command is not proceede d by A T nor does it require a carriage return (enter). There must be an idle time (set by S50 ) on the serial port befo re and after[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 62 A T Commands: Serial A/ A D [method][d.d.d.d][/ppppp] or D [method][@name][/ppppp] E n H n Note: This command is not proceed ed by A T . Re-execute last command. Cannot be configur ed in W ir eless Ace. Manually answer an incoming connection. Cannot be configur ed in W ir eless Ace. Dial a[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 63 A T Commands: Serial Q n S23= [speed],[databits][parity][stop bi ts] V n X n Z &C n The A T quiet-mode setting. If quiet mode is set , th ere wil l be no responses to A T commands except for data queried. n= 0 : Off (Default) n= 1 : Quiet-mode on Serial line parameters. The settings ta[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 64 A T Commands: Serial &D n &S n &W *PPPNOCARRIER= n n= 0 : Always assert DCD. n= 1 : Assert DCD when in a data mode (UDP , TCP , PPP , or SLIP) (Defaul t). n= 2 : Assert DCD when the modem has network coverage. Set DTR mod e . n= 0 : Ignore DTR, same effect as HW DTR always asse[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 65 A T Commands: TCP This group includes commands specific to TCP communications. FIGURE 1. Common : TCP S0= n S7= n S60= n TCP This register determines how the Raven X responds to an incoming TCP connection request. The Raven X remains in A T Command mode until a connection request is [...]

Raven X E V -DO for V er izon - User Guide, version 2.34 66 A T Commands: TCP S221= n TCPS= n TCPT= n *ENQ= n Connect Delay: n= 0 - 255 Number of seconds to delay the “CONNECT' response upon establishi ng a TCP connection . OR Number of tenths of seconds to delay before outputting ENQ on the serial port after the CO N - NECT when the ENQ fea[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 67 A T Commands: UDP This group includes commands specific to UDP communications. FIGURE 1. Common : UDP AIP= n HOR= n MD hh UDP Allow IP address. n= 0 Allow only the IP address specified in S53 to connect when UDP auto answer is enabled ( S82=2 ). n= 1 Allow any in coming IP address to[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 68 A T Commands: UDP S82= n S83= n *DU= n *UALL= n hh = 01 : SLIP mode hh = 02 : PPP mode hh = 03 : UDP mode hh = 04 : TCP mode hh = 07 : PassThr u mode hh = 0F : PinPoint MDT hh = 13 : Modbus ASCII hh = 23 : Modbus R TU (Binary) hh = 33 : BSAP hh = 63 : V ariable Modbus hh = 73 : Reliable UD[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 69 A T Commands: UDP *UDPLAST= n *USD= n If enabled, sets S53 to the last accepted IP address through UDP auto answer . This can be used in conjunction with MD3 so that when there is no UD P sessio n, new ethernet host data will cause a connection to be restored to the last IP accepted throug[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 70 A T Commands: DNS This group includes commands specific to the modem bein g able to use domain names instead of IP addresses for other configuration options. FIGURE 1. Common : DNS *DNS n *DNSUPDATE= n *DNSUSER= d.d.d.d DNS Queries the DNS addresses. V erizon provides th e DNS addres[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 71 A T Commands: Dynamic IP This group includes commands specific to dyna mic DNS. Dynamic DNS allows the Raven X to use a dynamic IP (can change each time you conn ect) account but still allo w you to use a fully qualified domain name to contact the Raven X using IP Manager (p age 1 1)[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 72 A T Commands: Dynamic IP *IPMGRKEY n = [key] *IPMGRUPDATE n = m *MODEMNAME = [name] Sets the 128-bit key to use to authenticate the IP update notifications. If the key's value is all zeros, a default key will be used. If all the bytes in the key are set to FF , then no key will be use[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 73 A T Commands: PPP/Ethernet This group includes commands speci fic to PPP or Ethernet connec tions between the Raven X and a connected device. *HOSTAU TH= n *HOSTNETMASK= n.n.n.n *HOSTPEERIP= d.d.d.d *HOSTPRIVIP = d.d.d.d PPP/Ethernet FIGURE 1. Common : PPP/Ethernet Host Authenticatio[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 74 A T Commands: PPP/Ethernet *HOSTPRIVMODE= n *HOSTPW= string *HOSTUI D= string d.d.d.d =IP Address Set or query whether a private or public (network ) IP is to be used when th e Host initiates a EV -DO connection to the mode m. n= 0 : Public (network) IP Mode: When the Host initiates a PPP [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 75 A T Commands: PassThru PassThru Mode is used to communicate dir ectly to the Raven X’ s internal hardware. FIGURE 1. Common : PassThru *CSX1= n *PTINIT= string *PTREFRESH = n *RESETPERIOD= n PassThru Caution: While the modem is in PassThru mode, ALEOS is disabled. If you ne ed to c[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 76 A T Commands: PassThru APASSTHRU Caution: This mode is not available through the remo te A T telnet server . Y ou will need to connect to the Raven X with it connected directly to your computer . Sets the modem operation to pass through mode. This mode will pass a ny characters received o[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 77 A T Commands: SMTP (including SMS) This group includes commands specific to messaging. FIGURE 1. Common : SMTP SMTP (including SMS) SMS (Short Message Service) is a way to send messages via V erizon’ s cellu lar net work. Caution: Y our account with V erizon may not support message[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 78 A T Commands: SMTP (including SMS) *SMTPSTATU S? Maximum: 40 characters. Note: Not required to use SMTP sett ings but may be required by Ve r i z o n . Messaging related A T Commands no t A vailable through W ire less Ace *NETSMS2EMAIL= n Specify the SMS/E-mail server number . This mayb e [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 79 A T Commands: Other The commands in this group are not sp ecific to the other group categories. FIGURE 1. Common : Other DAE= n *DATZ= n Other The commands displayed in W ireless Ace and th e results of those commands depends on the model of the modem. Disable A T Escape Sequence det[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 80 A T Commands: Other *IPPING= n *IPPINGADDR= [d.d.d.d][name] *MSCIUPDAD DR= name[/port] *MSCIUPDPER IOD= n *NETWDOG= n *SNMPCOMMUNITY= n *SNMPPORT= n Set the period to ping (if no valid packets have bee n received) a specified address (*IPPIN - GADDR) to keep the mo dem alive (online). n= 1[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 81 A T Commands: Other *SNMPSECLVL= n *SNMPTRAPDEST= host/[port] *SNTP= n *SNTPADDR= [d.d.d.d][name] *TELNETTIMEOUT= n *TPORT= n Selects the s ecurity level requirements for SNMP communications as follows: n= 0 : No security required. SNMPv2c and SNMPv3 communications are allowed. n= 1 : Auth[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 82 A T Commands: Friends Friends Mode can limit access to the Raven X from V erizon’ s network and the Internet. Friends Mode is a basic firewall. FIGURE 1. Common : Friend s FM= n Fn= [d.d.d.d] Friends Note: Friends mode does not block any traffic from the cellular network, w anted o[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 83 A T Commands: Friends 255 = allow any number 0-255 Example: 166.129.2.255 allows access by al l IPs in the range 166.129.2.0-166.129.2.255. AT F ? will return a list of all the current F n settings.[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 84 A T Commands: Logging This group includes commands sp ecific to the internal log. *DBGCOMMLVL= n *DBGDHCPLVL= n *DBGETHLVL= n *DBGIPLVL= n Logging Caution: Logging is intended for diagnostic purposes only . Extensive use of log - ging features can cause degraded modem performance . T[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 85 A T Commands: Logging *DBGPPPLVL= n n= 1 : Log errors (i.e. invalid/c orrupt packets, etc.). n= 2 : Log the header of all received pac k et s. Not e tha t this can quickly exhaus t available spac e for the event log. n= 3 : Log the header of all received a nd sent packe ts. Note tha t this[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 86 A T Commands: T elemetry and Addr List (Addr ess List) Modbus, commonly used with telemetry dev ices, allo ws a connection via se rial port to the modem (page 29). T elemetry and Addr List commands are only used when the modem is in one of the Modbus start-up modes. FIGURE 1. Te l e [...]

Raven X E V -DO for V er izon - User Guide, version 2.34 87 A T Commands: T elemetry and Addr List (Addr ess List) FIGURE 3. Addr List IPL= n MLIST id = d.d.d.d MLISTX hexid = d.d.d.d MVLEN= n IP List Dial This allows access the Modbus IP list using the first two digits of the dial string. Example: A TDT1234567 would go to ID "12" on the [...]

Raven X E V -DO for V er izon - User Guide, version 2.34 88 A T Commands: T elemetry and Addr List (Addr ess List) MVMSK= hh MVOFF= n MVOPT= n MVTYP= n RKEY= n n= 1 This parameter is used to define the length of the R TU ID in Modbus-l ike proto col data packets. n= 2 This parameter is used when the when the MD is set to hex 63. Modbus V ariant ID [...]

Raven X E V -DO for V er izon - User Guide, version 2.34 89 A T Commands: T elemetry and Addr List (Addr ess List) Commands in other groups associtated with T elemetry MD n This command can be found in the UDP group. Set to the appropriate start up mode for your telemetry configuration. FIGURE 4. MD menu S53= [ method ][ d.d.d.d ][/ ppppp ] and *DP[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 90 A T Commands: T elemetry and Addr List (Addr ess List) Destination Address For the remote Ravens, set the destinati on addres s to t he IP address or domain nam e (if you are using IP Manager with a d ynamic IP) of the host Raven. Destination Port and * DPORT The destination port ( S53 ) f[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 91 A T Commands: CDMA/EV -DO +CTA= n $QCMIP= n ~NAMLCK= nn nnnn CDMA/EV -DO This group includes commands specific to CDMA/1 x and EV -DO. FIGURE 1. CDMA/EV -DO Inactivity timer, in seconds. n= seconds (maximum 20 seconds) n= 0 : Allows the V erizon network to determine the inactivy time[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 92 A T Commands: CDMA/EV -DO *EVDODIVERSITY= n *PROVISION = [MSL],[MDN/MIN],[SID],[NID] *PROVISION 2= [MSL],[MDN],[MIN],[SID],[NID] Caution: The modem permits 9 9 failures of this comm and during its lifetime. A fter that, the modem becomes permanently disabled. EV -DO Diversity allows two an[...]

Raven X E V -DO for V er izon - User Guide, version 2.34 93 A T Commands: CDMA/EV -DO nam = 0 num =phone number min =second number sid = 0 or the system ID nid = 63355 or the network ID Following writing the values, the modem m ust be reset. Note: If ~NAMLCK has not been successfully executed, the modem returns ERROR.[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 94 APPENDIX D Simple Network Management Pr otocol (SNMP) The Raven X can be configured as an SNMP agent and supports SNMPv2c and SNMPv3. SNMP Overview The Simple Network Management Protocol (SN MP) was designed to al low remote management and monitoring of a variety of devices from a ce[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 95 Simple Network Management Protocol (SNMP) There are only three commands to set for SNMP in the Raven X: the listening port, the secu rit y level, and the trap destination. Listening Port *SNMPPOR T sets the port for the SNMP agent to li st en on. If set to zero, defau lt, SNM P is di[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 96 Simple Network Management Protocol (SNMP) FIGURE 3. Wireless Ace: Changing the Rave n X P assword - Menu Op tion The current password will be pre-entered. As you type the new password and confirm it, the char - acters you type will be obscured by “x”. For the password, you can us[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 97 Simple Network Management Protocol (SNMP) IMPOR TS ObjectName FROM SNMPv2-SMI MODULE-COMPLIANCE FROM SNMPv2-CONF; org OBJECT IDENTIFIER ::= { iso 3 } dod OBJECT IDENTIFIER ::= { org 6 } internet OBJECT IDENTIFIER ::= { dod 1 } private OBJECT IDENTIFIER ::= { internet 4 } enterprises [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 98 Simple Network Management Protocol (SNMP) modemT ype OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A T US current ::= { general 4 } aleosSWV er OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A T US current ::= { general 5 } aleosHWV er OBJECT -TYPE SYNT AX Di[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 99 Simple Network Management Protocol (SNMP) otaProgrammingEna ble OBJECT -TYPE SYNT AX INTEGER { disabled(0), enabled(1) } MAX-ACCESS read-only ST A TUS current ::= { common 2 } devicePort OBJECT -TYPE SYNT AX INTEGER(0..65535) MAX-ACCESS read-only ST A TUS current ::= { common 3 } net[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 100 Simple Network Management Protocol (SNMP) SYNT AX DisplayString MAX-ACCESS read-only ST A TUS current ::= { common 7 } destinationPor t OBJECT -TYPE SYNT AX INTEGER(0..65535) MAX-ACCESS read-only ST A TUS current ::= { common 8 } serialPortSetti ngs OBJECT -TYPE SYNT AX DisplayStrin[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 101 Simple Network Management Protocol (SNMP) ST A TUS current ::= { status 2 } netChannel OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS current ::= { status 3 } rssi OBJECT -TYPE SYNT AX INTEGER(-125..-50) MAX-ACCESS read-only ST A T US current ::= { status 4 } serialSent [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 102 Simple Network Management Protocol (SNMP) ST A TUS current ::= { status 8 } fixObtained OBJECT -TYPE SYNT AX INTEGER { no(0), yes(1) } MAX-ACCESS read-only ST A TUS current ::= { gps 1 } satelliteCount OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A T US current ::= { gps 2 }[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 103 APPENDIX E PPPoE: Point to Point Pr otocol over Ether net PPPoE (Point-to-Point Protocol over Et hern et) allows a point-to-point connection wh ile using Ethernet. Just like the dial up protocol on whic h it is based, PPPoE uses traditional usernam e and password authentication to e[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 104 PPPoE: Point to Point Protocol over Ethernet FIGURE 1. Wireless Ace: Connect b. When W ireless Ace has connected to your Raven X, from the groups on the left, select PPP/ Ethernet under Common . FIGURE 2. Wireless Ace: PPP/Ethernet a. Change *HOST AUTH to 2 . b. Enter a username for[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 105 PPPoE: Point to Point Protocol over Ethernet PPPoE connections can use a Service Name to di fferentiate PPPoE devices. Y ou can use Wi reless Ace to give your Raven X a name. a. In W ireless Ace, select Dynamic IP from the groups on the left. b. Enter a name for *MODEMNAME , such as[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 106 PPPoE: Point to Point Protocol over Ethernet FIGURE 6. Show All Connections b. Select Create a New Connection under Network T ask s in the menu area on the left. Select Next to start installing and conf iguring the PPPoE conn ect ion. FIGURE 7. Network Connections[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 107 PPPoE: Point to Point Protocol over Ethernet FIGURE 8. New Connection c. Select Connect to the Internet and then select Next . FIGURE 9. Connection T ype d. Select Set up my connection manually and then select Next . FIGURE 10. Preparing the Internet Connection e. Select Connect usi[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 108 PPPoE: Point to Point Protocol over Ethernet FIGURE 1 1. Internet Connection f. T ype in a name for the connection, such as AirLink PPPoE Connection . Select Next . PPPoE FIGURE 12. Connection Name Optional: If you have multiple users config ured fo r your computer , you may be prom[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 109 PPPoE: Point to Point Protocol over Ethernet h. If you want to add a shortcut for this connection to your desktop , check Add a shortcut... Select Finish to exit the Network Connection W izard . FIGURE 14. Finish After you complete the N ew Connection Wi zard, there are a few more t[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 110 PPPoE: Point to Point Protocol over Ethernet FIGURE 15. Connect a. When the Connect window opens, select Properties . Optional: On the General tab, if you gave the modem a name with *M ODEMNAME above, you can type in that name as the Service Name . FIGURE 16. Connection Properties b[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 111 PPPoE: Point to Point Protocol over Ethernet Optional: Y ou may want to check the Options tab and change the sett ings for applications you might be using. The default options are g enerally applicable for m ost uses. c. Unless specifically directed to do so by Sup port or your net [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 112 PPPoE: Point to Point Protocol over Ethernet Configuring your router fo r PPPoE with the Raven X If your network router has PPPoE discovery , the Raven X will be discovered on the intranet through PPPoE discovery process, which uses broa dcast Ethernet packets. Once found, the Raven[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 113 APPENDIX F Windows Dial-up Networking (DUN) Dial-up Networking (DUN) allo ws a computer or other device to use the serial port on y our Raven X to connect to the Internet or private network using PPP just like an analog mo dem using a stan - dard phone line. Microsoft W indows XP is[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 114 Windows Dial-up Networking (DUN) FIGURE 1. Phone and Modem Options b.In the Phone And Modem Option s dialog box. Select the Modems tab. Select Add . FIGURE 2. Modems FIGURE 3. Install New Modem c. Check Don’t detect my modem; I will select it from a list and select Next . d. Selec[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 115 Windows Dial-up Networking (DUN) FIGURE 4. Modem Driver e. Check Selected Ports , select the COM port the modem is connected to (commonly COM1), and select Next . FIGURE 5. Modem Port f. Once the modem driver is installed, select Fin ish . FIGURE 6. Finish a. When you return to the [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 116 Windows Dial-up Networking (DUN) FIGURE 7. Modems b. Select the Modem tab. Maximum Port Speed should be set to 1 15200 (default). Select OK to exit. FIGURE 8. Setting Maximum Port Sp eed Maximum Port Speed c. Select OK again to exit out of the Phone and Modem Options. Dial-Up Networ[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 117 Windows Dial-up Networking (DUN) a. Select S tart > Connect > T o Show All Connections to open the Network Connections window . FIGURE 9. Network Connections b. Select Create a New Connection under Network T ask s in the menu area on the left. Select Next to start installing a[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 118 Windows Dial-up Networking (DUN) FIGURE 1 1. Preparing the Internet Connection e. Select Connect using a dial-up modem and select Next . FIGURE 12. Internet Connection f. T ype in a name for the connection, such as AirLink 3G Connection . Select Next . FIGURE 13. Connection Name Opt[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 119 Windows Dial-up Networking (DUN) FIGURE 14. Phone Number FIGURE 15. Account Information i. If you want to add a shortcut for this DUN connection to your desktop, check Add a sho rt - cut... Select Finish to exit th e Network Connection Wizard . Optional: If you have multiple users c[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 120 Windows Dial-up Networking (DUN) FIGURE 16. Finish After you complete the N ew Connection Wi zard, there are a few more things you will w ant to con - figure in the connection. a. When the Connect window opens, select Properties . FIGURE 17. Connect b. Uncheck Use dialing rules . Se[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 121 Windows Dial-up Networking (DUN) FIGURE 18. Modem Properties c. Select 1 152 00 as the Maximu m speed . Check Enable hardware flow contr ol . Do not check any other option. Select OK . FIGURE 19. Modem Configuration Optional: Y ou may want to check the Options tab and change the set[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 122 Windows Dial-up Networking (DUN) FIGURE 20. Connection Properties - PPP Settings f. Select (highlight) Internet Protocol (TCP/IP) and then select Pr operties . For most configu - rations, you will be obtaining th e IP address an d the DNS server address automatically . Select Advanc[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 123 Windows Dial-up Networking (DUN) 2. Right-click on the AceV iew window to open the menu and select Connection Settings . FIGURE 22. AceView: Menu a. Select Auto S t art in the DUN section. b. Select the DUN connection you have already installed on your computer from the drop down me[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 124 Windows Dial-up Networking (DUN) FIGURE 24. MS Windows XP: Connect For some accounts, you need to enter the User name and Password provided by V erizon for the cellular account. Select Dial to connect to the modem and the cellular network. W hen you’re connected, an icon should ap[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 125 APPENDIX G W arranty T erms and Conditions The following terms and conditions ("W arranty T e rms") govern the warranty services offered to you ("Customer") by AIRLINK CO MMUNICA TION S, INC. ("AirLink"), located at 3159 Corp o - rate Place, Hayward, CA[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 126 W arranty T erms and Conditions Warranty Conditions Remedy If under normal use the Software and/or Hardware (collectively , the "Products") prove to h ave any such defect and the Custom er notifies A irLink of such defect within the warranty period, AirLink, at its option,[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 127 W arranty T erms and Conditions DIRECTL Y GIVES RISE TO THE CLAIM. THIS CLAUSE WILL S UR VIVE THE F AILURE OF ANY EXCLUSIVE REMEDY AND THE EXPIRA TION OF THESE W ARRANTY TERMS. General Conditions AirLink shall have the right to assign any or all components of these W arranty T e rm [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 128 APPENDIX H Fr equently Asked Questions and T echnical Support Many of these questions and solutions in the following sections come from AirLin k Support. FA Q T o p i c s Power, Anten nas, and Si gnal Strengt h . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 129 Frequently Asked Questions and T echnical Support Power , Antennas, and Signal S trength RSSI (Received Signal Strength In dication) is a measurement of the strength or intensity , not nec - essarily the quality , of the received signal. The RSSI is measured in dBm whic h is the pow[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 130 Frequently Asked Questions and T echnical Support Dipole Dipole is a common antenna type connecting directly to the Raven X and extending out in a single straight wire. The short dipo le antenna (also known as a “rubber duck”) is a good desktop, portabl e antenna for use in area[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 131 Frequently Asked Questions and T echnical Support The Raven X’ s IP Addresses and Local Networking On V erizon’ s network, fo r security reasons, some accounts set up to be restricted to communication only from other devices on their network, called a Restricted IP or a Private [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 132 Frequently Asked Questions and T echnical Support *HOSTPRIVIP=[ IP addr ess ] - IP address assigned to co mputer or other end device con - nected directly to the modem (ex ample, 192.168.1.8). * HOSTPEERIP=[ IP addr ess ] - IP add ress assigned to modem for lo cal, not cellular , co[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 133 Frequently Asked Questions and T echnical Support Security for the Raven X For specific information about the security of V erizon’ s network, contact your cell ular de al er directly . 2 3 Erase the modem’ s non-volitile data . FIGURE 1. Modem Docto r 4 Select Ethernet and ente[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 134 Frequently Asked Questions and T echnical Support If I change the password in my Raven X and forget it later , can I still access the modem? If you changed your password from the default, you can have your password reset by calling or emailing AirLink’ s technical supp ort. The su[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 135 Frequently Asked Questions and T echnical Support Activation (Registering on the V erizon Network) These problems are frequently cau s ed by account related issues. The problems could involve an incorrectly configur ed account or incorrectly input/provisioned account informat ion. T[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 136 Frequently Asked Questions and T echnical Support Using ALEOS Using Direct Commands to the i nternal hardware (use only if the above is unsuccessful) T ABLE 1. Provisioning Command Description 1 A T*TELNETTIMEOUT=20 (this command and the next is only needed for an Ethernet connectio[...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 137 Frequently Asked Questions and T echnical Support Prefer ed Roaming List (PRL) The Preferred Roaming List (PRL) is a data file o f alternate networks to use when your Raven X is out of range of V erizon’ s primary netwo r k. W ithout an up-to-date PRL, th e con n ection range for [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 138 Frequently Asked Questions and T echnical Support Caution: If you are using ONLINE updating, your Raven X modem needs to be able to contact V erizon’ s network for th e over-the-air process to be successful. Y ou may need to mo ve the mo dem or conn ect a different antenna to get [...]

R aven X EV -DO fo r V e riz on - Use r Gu ide, ve rsion 2.3 4 139 AirLink T echnical Support If you encounter problems with operation of your Raven X , AirLink’ s support staff can help. AirLink Support W eb Site The AirLink web site is updated frequently with Setup Wizards, Utilities, How-T o Guid es, and other documentatio n: ht tp://www .airl[...]