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Alcatel Carrier Internetworking Solutions 3EC 16807 AAAA TCZZA ED. 07 manual

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Table of contents for the manual

  • Page 1

                      [...]

  • Page 2

    3EC 16807 AAAA T CZZA Ed. 07 2 /6 6 Status Released Change Note B D Fa a29236 Short T itle CD-UG STUSB WinPPP oA All rights reserved. P assing on and copying of this document, use and communication of its contents not permitted without written authorization from Alcatel.[...]

  • Page 3

    Contents 3EC 16807 AAAA TCZZA Ed. 07 3 /6 6 Contents 1 Speed T ouch USB Installation Guide 9 .................................. 1.1 Get Ac quai nted with you r Speed T o uc h USB 10 ....................... 1.2 Speed T ou ch USB Insta lla tion 13 .................................... 1.2.1 What yo u Need 14 ...................................... 1.2.[...]

  • Page 4

    Contents 3EC 16807 AAAA TCZZA Ed. 07 4 /6 6[...]

  • Page 5

    5 /6 6 3EC 16807 AAAA T CZZA Ed. 07 W el come to th e Speed T ouc h USB W elcome to the Alcatel Speed T ouc h  Asymmetric Digital Subscriber Line (ADSL) modem. From now on, your online experience will be revolutionized by the high speed Internet access that Alcatel's ADSL technology delivers. With download speeds up to 8Mega bits per second[...]

  • Page 6

                 6 /6 6 3EC 16807 AAAA T CZZA Ed. 07 This       will be your partner[...]

  • Page 7

          7 /6 6 3EC 16807 AAAA T CZZA Ed. 07 Due to the continuous evolution of Alcatel ADSL technology , existing products are often upgraded. Alcatel's Speed T ouch  documentation, and Speed T ou ch  software changes accordingly . F or more [...]

  • Page 8

    8 /6 6 3EC 16807 AAAA T CZZA Ed. 07[...]

  • Page 9

         1 Speed T ouc h USB Installatio n Guide 9 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 1 Speed T ouch US B Installation Guide Use this chapter to qui ckly pre pare yo ur fo r the Internet. T opic Se e Get Acqu ainted with your STUSB 1.1 STUSB Installa tion 1.2[...]

  • Page 10

                 1 Speed T ouc h USB Insta llatio n Guide 10 /6 6 3EC 16807 AAAA TCZZA Ed. 07 1.1 Get Acquainted wi th your Speed T ouch USB Che ck your pa cka ge fo r the fo llo wing item s: " The Speed T[...]

  • Page 11

                1 Speed T ouc h USB Insta llatio n Guide 11 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 Unlike mos t traditiona l modem s, the electronic circu itry of the has been sha ped into a s tylish body: Input/o utput wiri ng is m oul ded in an ergo nom ic al ly des igned pigta il.[...]

  • Page 12

        1 Speed T ouc h USB Insta llatio n Guide 12 /6 6 3EC 16807 AAAA TCZZA Ed. 07 AD SL pr ov ides sim ulta neou s highĆ speed Internet acc ess and regul ar pho ne servic es ov er the exist ing tel ephon e lin e al ready i n you r house. With d ownlo ads at up to 8Mbps it's up to 200 times fa ster than tra ditiona[...]

  • Page 13

         1 Speed T ouc h USB Install ation Gu ide 13 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 1. 2 Spe e d T ouc h USB Ins t al l a ti on Execut e the steps in this s ectio n and in noĆtim e you are co nnected to the Inter net. T opic Se e What yo u Need 1.2.1 Instal ling the STUSB 1.[...]

  • Page 14

              1 Speed T ouc h USB Insta llatio n Guide 14 /6 6 3EC 16807 AAAA TCZZA Ed. 07 1.2.1 What you Need AD SL serv ic e mu st be enabl ed on yo ur tel ephon e line. Y ou need a centra l spli tter , or di stributed fil ters fo r decou[...]

  • Page 15

            1 Speed T ouc h USB Insta llatio n Guide 15 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 Y our PC should me et t he fol lowi ng mi nimum re q uir e men t s for installatio n: " One of the fo llowing Operating System (OS) m ust be readily installed on your PC: D Micr osoft Wi nd ows 9 8 D Windo[...]

  • Page 16

                 1 Speed T ouc h USB Insta llatio n Guide 16 /6 6 3EC 16807 AAAA TCZZA Ed. 07 1. 2.2 I nst allin g t he S peed T ou ch US B As your is a t r ue PlugĆ an dĆ Play d e vic e, y ou [...]

  • Page 17

            1 Speed T ouc h USB Insta llatio n Guide 17 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 1. Insert the insta llatio n CD Ćr om in your PC's CD Ćr om driv e: The Alcat el w iz ar d w il l star t aut omati cally . Note : In cas e the Alca t[...]

  • Page 18

    1 Speed T ouc h USB Ins tal lati on Gu ide 18 /6 6 3EC 16807 AAAA TCZZA Ed. 07 3. The 'W el come to Alcate l Speed T ouch USB se tup ' window po ps up: Click to proc eed. 4. The 'Software License Agre ement for Alcatel Spee d T ouch USB' windo w pops u p: Click to a ccept the terms o f the agreement an d to continue the ins tall[...]

  • Page 19

    1 Speed T ouc h USB Insta llatio n Guide 19 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 5. The fo llowing window a llows you to cho ose a destinatio n folde r for th e driver s oft wa re: In mo st cas es the pr opo sed destinatio n is best s uited for the driv er so ftwa re. Cl ic k to proc eed. Note : Y ou ca n cha nge the destinatio n folder . Therefor , c[...]

  • Page 20

    1 Speed T ouc h USB Insta llatio n Guide 20 /6 6 3EC 16807 AAAA TCZZA Ed. 07 7. The w iz ar d cop ie s d r ive r soft w ar e to your local har d dis k: Note for Windows ME/2000 user onl y :I fa 'Digital Signature' wi ndow pops up, then c lic k to co ntinue. 8. The 'Setup Complete ' window pops u p to anno unce that installatio n[...]

  • Page 21

                 1 Speed T ouc h USB Insta llatio n Guide 21 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 10. The insta llatio n wizard will autom atically c ontinue with the installatio n of 's ADS L PPP oA DialĆ Up N e tw or k i[...]

  • Page 22

      1 Speed T ouc h USB Insta llatio n Guide 22 /6 6 3EC 16807 AAAA TCZZA Ed. 07 1.2.3 Wiri ng the Speed T ouch USB 1. Plu g the ADSL ca ble, p rovided in yo ur package, into the inline r ece p tacl e of t he : 2. Depending o nto whic h pins of the wall so cket the ADSL si gnal s are a ss igned, it mi ght be necess ary to p[...]

  • Page 23

    1 Speed T ouc h USB Insta llatio n Guide 23 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 4. Plu g the 's USB connecto r into the PC's USB p ort: The PC's USB port can be e asily loca te d, it is marked w ith the typica l USB symbo l . 5. The is automat ical ly r e cog ni ze d . Th e n eeded insta llatio ns will be per form ed by your Windows OS[...]

  • Page 24

        1 Speed T ouc h USB Insta llatio n Guide 24 /6 6 3EC 16807 AAAA TCZZA Ed. 07 1.2.4 Installati on Results Afte r you have cor r ect ly followe d th e installatio n proc edures, the f ollo wing fo lders and i co ns are a dded to yo ur syste m: " SpeedT ouch USB program folder : The Spe[...]

  • Page 25

         2 Speed T ou ch USB PP P o A Connec tio n Guide 25 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 2 Speed T ouch US B PP P oA Connect ion Gui de Use this chapter to quickly connec t to the Inter net. T opic Se e Making a nd Releasing a Co nnection 2.1 STUSB Co nnection Entries 2.2[...]

  • Page 26

           2 Speed T ou ch USB PPP oA Co nnectio n Guide 26 /6 6 3EC 16807 AAAA TCZZA Ed. 07 2.1 Making and Releasing a Connect ion P roceed as f oll ows:  Double Ć click th e 'Spee dT ouch DialĆup ' ic on on y ou r desktop: Or open the DialĆu p w indow v ia S tart ³ P r og[...]

  • Page 27

    2 Speed T ou ch USB PP P o A Connec tio n Guide 27 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 2. As a r esult the D i a l Ć u pw i n d o wp o p su p : 3. Enter the us er nam e and passwo r d fo r you r user a ccou nt at the SP , a nd click . 4. As soon the conn ect ion is made , th e followi ng me ssage p op s up:[...]

  • Page 28

        2 Speed T ou ch USB PP P o A Connec tio n Guide 28 /6 6 3EC 16807 AAAA TCZZA Ed. 07  Click . The me ssag e box an d d ialĆ up w in dow ar e minim iz ed into a DUN icon in the system tray: In ca se you ha ve more tha n one a ccou nt, and/o r multiple co nnected [...]

  • Page 29

                   2 Speed T ou ch USB PP P o A Connec tio n Guide 29 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 As soon as you a r e conn ect e d, y our w eb b r owse r w ill ope n automat ical ly an d br ow se t o Alcat el 's con sumer we b p ag e . I[...]

  • Page 30

              2 Speed T ou ch USB PP P o A Connec tio n Guide 30 /6 6 3EC 16807 AAAA TCZZA Ed. 07 P roceed as f oll ows: 1. Double Ć click th e MS DUN icon i n the sy ste m tray : 2. As a r esult , t he 'Spee d T ouch USB Status 'w i n d o wp o p su p (W i[...]

  • Page 31

            2 Spe e d T ouch US B PPP oA Con ne ction G uide 31 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 2.2 Speed T ouch US B Connection Ent ries In ca se you ha ve more tha n one conn ect e d, an d/ or in case you have m ore than one a ccou nt fo r ADSL c onnectiv ity [...]

  • Page 32

          2 Speed T ou ch USB PPP oA Co nnectio n Guide 32 /6 6 3EC 16807 AAAA TCZZA Ed. 07 1. Open the Dia lĆup window a s desc ribed in sec tion 2.1. As a r esult t he Dial Ćup windo w pops u p: 2. Click to o pen the fol lowing dro p down bo x:[...]

  • Page 33

    2 Speed T ou ch USB PP P o A Connec tio n Guide 33 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 3. T o ov ervi ew the properti es of the cu rrent sel ected entry (in mo st ca ses a defa ult entry), s elect    (as in the ex amp le ab ove . As a r e sult t he   w in d ow of y our cu rrent entr y [...]

  • Page 34

                2 Spe e d T ouch US B PPP oA Con ne ction G uide 34 /6 6 3EC 16807 AAAA TCZZA Ed. 07 1. Open the DialĆup wind ow , click to open the drop do wn box, a nd selec t .A sa r e s u l t,a ne m p t y '  ?[...]

  • Page 35

         3 Speed T ouch USB Diagno stics 35 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 3 Speed T ouch USB Diagnosti cs Whi le your se ssion is active , i. e. t he PPP oA conne ction i s esta blished, va rious dia g nosti cs are ava ilable from the softw ar e, t o over vie w t he mome n t[...]

  • Page 36

             3 Speed T ou ch USB Dia gnostic s 36 /6 6 3EC 16807 AAAA TCZZA Ed. 07 3.1 Spe ed T o uc h USB Stat u s Sys t em T r ay Ic on As soon your is installed, a stat us icon is show n at you r desktop 's system tray: The sta tus i co n[...]

  • Page 37

          3 Speed T ouch USB Diagno stics 37 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 3.2 Speed T ouch US B Diagnost ics The ex hibits spe cific  ADSLĆleve l information " diagnostics windo w s. These w indows allow you to view sp ecific information on the vari ous laye r s ADS L[...]

  • Page 38

                3 Speed T ou ch USB Dia gnostic s 38 /6 6 3EC 16807 AAAA TCZZA Ed. 07 3.2.1 Basi c S peed T ouch U SB Diagnostics Double Ć click the st atus icon in the sys tem tray to open the Diagnostics w ind ow . T[...]

  • Page 39

             3 Speed T ouch USB Diagno stics 39 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 In the left bo x, the follo wing figures ca n be displayed: Data Description Indicates that you r STUSB is not (properly) c onnect ed to your PC, or [...]

  • Page 40

          3 Speed T ou ch USB Dia gnostic s 40 /6 6 3EC 16807 AAAA TCZZA Ed. 07 3.2.2 Speed T ouch U SB Di agnostics Properties Lef tĆclick the upper Ćleft co rner of the Dia gnostic s window ( ), o r right Ćclick i ts capti on ba r to pop up a box m enu. In[...]

  • Page 41

       3 Speed T ouch USB Diagno stics 41 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 Button D escription Sav es the changes yo u ma de, an d clos es the  window . Ca ncels c hanges you m ade, and clo ses the  window .[...]

  • Page 42

            3 Speed T ou ch USB Diagno stics 42 /6 6 3EC 16807 AAAA TCZZA Ed. 07 3.3 Detail ed S peed T ouch U SB Diagnost ics Click to pop up a n extensio n to the bas ic Diag nost ics (Se e sub sec tion 3 . 2 .1 for more i nfor mat ion[...]

  • Page 43

                3 Speed T ouch USB Diagno stics 43 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 3.3.1 Connecti on Diagnostics By default the det ailed Diagno stics wi ll appea r w ith the 'Co nnect io n ' tab s [...]

  • Page 44

                  3 Speed T ou ch USB Dia gnostic s 44 /6 6 3EC 16807 AAAA TCZZA Ed. 07 3.3.2 Physi cal Diagnost ics Click the 'PHY' tab to pop up the fo llowing window: Field Description USB Re t ry: T r ans mit[...]

  • Page 45

               3 Speed T ou ch USB Dia gnostic s 45 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 3.3.3 A TM Diagnostics Click the 'A TM ' tab to pop up the f ollowing window: Field Description Band width Indicates the maximu m trans mit/receive service [...]

  • Page 46

              3 Speed T ou ch USB Dia gnostic s 46 /6 6 3EC 16807 AAAA TCZZA Ed. 07 3.3.4 OAM F5 Diagnostics Click the 'OAM F5' tab to po p up the fo llowing window: Field Description OAM F5 State: AIS, RDI CC up /down Fla gged Ala rm I[...]

  • Page 47

           3 Speed T ouch USB Diagno stics 47 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 3.3.5 A A L5 Diagnosti cs Click the 'AAL5' tab to pop up the f ollo wing window: Y ou c an f ind the fo llowing info r matio n: Field Description SDU Indica[...]

  • Page 48

         3 Speed T ou ch USB Dia gnostic s 48 /6 6 3EC 16807 AAAA TCZZA Ed. 07 3.3.6 V ersi on Diagnosti cs Click the     tab to pop u p the follo wing window: This window p rovide s informatio n on Alcatel's dri ver softw are .[...]

  • Page 49

         4 Speed T ouc h USB Sof tware 49 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 4 Sp e e d T o uc h USB So ft w are Thi s cha pter desc ribes how to upgrade, remo ve, or repa ir the dr i ver soft w ar e. T opic Se e Re movin g Dr ive r S oftw ar e 4.1 Upgra ding/Repairi ng Driv er S[...]

  • Page 50

          4 Speed T ouc h USB Sof tware 50 /6 6 3EC 16807 AAAA TCZZA Ed. 07 4.1 Rem oving Driver Software Yo u r is a hot sw apab le U SB d e vic e, me an in g t hat y ou can plu g it in a nd out witho ut poweri ng down the PC . Pl ugging ou t does ho wever not m ean that a ll s[...]

  • Page 51

     4 Speed T ouc h USB Sof tware 51 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7  V ar ious wi nd ow s wil l pop up t o indi cat e th e softw ar e r e moval proc ess. A t the end o f the pro cess, the fo llo wing window po ps up: Click to finish the r emova l. Res u l t :A l l re lat e d softw ar e an d shor t cuts are r e move d from yo ur sy[...]

  • Page 52

        4 Speed T ouc h USB Sof tware 52 /6 6 3EC 16807 AAAA TCZZA Ed. 07 4.2 Upgrading/Repairing Driver Software P rior to a driver so ftware upgra de, or repair , the softwar e must be r e ad ily avai labl e on a CD Ć r om or re sid e nt on y our h ar d dis k. 1. Start the insta llati[...]

  • Page 53

         4 Speed T ouc h USB Sof tware 53 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7  F ollow all the instructions. When upgrading the dr iver software, the installation proc ess c ou ld sli g htly di ff e r with the pro cedure des crib ed in cha pter 1 .[...]

  • Page 54

                  4 Speed T ouc h USB Sof tware 54 /6 6 3EC 16807 AAAA TCZZA Ed. 07 4.3 Speed T ouch US B W eb Upgrade The A lc at el su pport web pages o n the Interne[...]

  • Page 55

    Abbreviations 55 /6 6 3EC 16807 AAAA T CZZA Ed. 07 Abb reviations AAL5 A TM Adaption Layer 5 ADSL Asymmetric Digital Subscriber Line AIS Alarm Indication Signal ASP ADSL Service Provider A TM Asynchronic T ransfer Mode CC Continuity Check CO Central Office CRC Cyclic Redundancy Check ISP Internet Service Provider Kbps Kilo bits per second LEDs Ligh[...]

  • Page 56

    Abbreviations 56 /6 6 3EC 16807 AAAA T CZZA Ed. 07[...]

  • Page 57

       AppendixA T roubl esho oti ng 57 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 AppendixA T roubleshooting Thi s appendi x prov ides i nform ati on o n how to identif y and co rrect some common p r obl ems y ou may e n count er wh e n usin g t he . In mo st ca ses the descr ibed solutions will so lve the p roble m[...]

  • Page 58

       AppendixA T roubl esho oti ng 58 /6 6 3EC 16807 AAAA TCZZA Ed. 07 Y our is equipped wi th two Bi Ćcol ored LED s (See a ppendix B for mor e i nfor mat ion ). Th ese i nd icat or s may he lp y ou to sort out th e p r obl e m. Indication & Problem Solution Speed T ouch  USB does no t work: No LED s li[...]

  • Page 59

               AppendixB LED Desc r iption a nd P ort Descripti on 59 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 AppendixB LED Description and P ort Description T wo Light Emitting Di odes ( LEDs) indica te the statu s of the . On the left s ide resides the USB LE[...]

  • Page 60

                         AppendixB LED Desc r iption a nd P ort Descripti on 60 /6 6 3EC 16807 AAAA TCZZA Ed. 0[...]

  • Page 61

                     AppendixC Safety and A gency Regul atory No tic es 61 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 AppendixC Safety and Agency Regulatory Notices Thi s a ppendix provi des ba sic Sa fet[...]

  • Page 62

                    AppendixC Saf ety and Agenc y Regula tory Noti ces 62 /6 6 3EC 16807 AAAA TCZZA Ed. 07 C.1 Safety Instructions The Speed T ouch  equipm [...]

  • Page 63

                     AppendixC Saf ety and Agenc y Regula tory Notic es 63 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 T o reduce the risk of elec tr ic sho ck, do no t disas sem[...]

  • Page 64

          AppendixC Saf ety and Agenc y Regulato ry Notices 64 /6 6 3EC 16807 AAAA TCZZA Ed. 07 C.2 European Community D eclaration of Conformity P rod uct s wit h th e marking com ply with both EMC a nd Lo w V oltag e Di re ct ive s issued b y th e Commission of the E ur op ean[...]

  • Page 65

    AppendixC Saf ety and A gency Regu la tory No tices 65 /6 6 3EC 16807 AAAA TCZZA Ed. 0 7 C.3 Radio Frequency Interference Statement This device has been teste d and found to comply with the limits f or a Cla ss B digital device, pursu ant to P art 15 o f the FCC Ru les. These l im its a re designed to pro vide rea sona ble prot ectio n against such[...]

  • Page 66

    AppendixC Safety an d Agency Regu lato ry Notic es 66 /6 6 3EC 16807 AAAA TCZZA Ed. 07 C.4 Canadian DOC Class B Notice Notification of Canadian RF Interference Statements This digital appa ratus does no t exceed the Clas s B lim its fo r radio no ise emiss io ns fro m digita l appa ratus as s et out in the radi o interf erence regula tions o f the [...]