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Alcatel Carrier Internetworking Solutions 4019 manual

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Table of contents for the manual

  • Page 1

    Alcatel OmniPCX Off ice A lcatel 40 1 8/40 1 9[...]

  • Page 2

    First[...]

  • Page 3

    User manual 3 How Introduction Thank you for choosing a telephone from the 4018/401 9 range manufactured by Alcatel . Your terminal has a new ergo nomic layout for more effective commu nication. How to use this guide These symbols can be supplemented by small icons or text. Lift the receiver. Line key. Hang up. Specific key on numeric keypad. Numer[...]

  • Page 4

    How[...]

  • Page 5

    Contents 5 Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6 1. Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7 1.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    Getting to know your telephone 6 Telephone Handset  Audio keys  Function keys Hang-up key: to terminate a call. Hands-free/Loudspeaker Key: to make or answer a call without lifting th e receiver (Alcatel 4018). • Lit in hands-free mode or headset mode (short press). • Flashing in loudspeaker mode(lo ng press). Intercom/Mute key: • Durin[...]

  • Page 7

    Using your telephone 1 7 Other 1.1 Making a call 1.2 Receiving a call 1.3 Using the telephone in 'Hands free' mode (Alcatel 4018 only)  Terminal id le: dial directly the number for your call lift the receiver number require d hands free (Alcatel 4018 only) number required programmed line key during a conversation To make an external ca[...]

  • Page 8

    Using your telephone 8 1 1.6 Make a call using the personal phone book 1.7 Filtering calls using the voice mailbox (Alcatel 4018 only) This service lets you filter inco ming calls to your voice mailbox. When your caller leaves his message you can choose to communicate with him. • Activating call screening: • When you receive a call: press and r[...]

  • Page 9

    Using your telephone 9 1 • To deactivate - Terminal idle: 1.11 Sending DTMF signals During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant o r a remotely consulted answering machine. 1.12 Mute, so that your correspondent cannot hear you You can hear your correspo ndent but he/she cannot [...]

  • Page 10

    During a conversation 10 2 Other 2.1 Making a se cond call during a conversation • Other methods for calling a second correspondent • To cancel your second call and recover the first: 2.2 Answering a se cond call during a conversation • A second cor respondent is trying t o call you: the first call is on hold during a conversation number of s[...]

  • Page 11

    During a conversation 11 2 2.5 Three-way conference with i nternal and/or external correspondents (conference)  During a conversation, a second call is on hold:  Cancel the conference and remain with your second correspond ent (your first call is placed on hold ):  Hang up on all corresponden t:  After the conference, to leave your two [...]

  • Page 12

    During a conversation 12 2 • Protection against intrusion: 2.9 Store a number During a call, to save the number onto a call key: * enter the name of your correspondent : 'protection of a call' programmed key enter the number Protection is cancelled when you hang up. 2 6 5 3 ab c def jkl mn o during a conversation select the key to progr[...]

  • Page 13

    Sharing 3 13 Other 3.1 Receivi ng supervised call ringing To receive the special ringing for call s to another nu mber: 3.2 Answeri ng the general bell When the operator is absent, outside calls to the operator are indicated by a general bell. To answer: 3.3 Manager/secret ary filtering System configuration allows “manag er/secretary” groups to[...]

  • Page 14

    Sharing 14 3 • Calls to the switchboard: 3.6 Hunting grou ps • Hunting group call: Certain numbers can form a hunting group and can be called by dialling the group number. • Temporary exit from your hunting grou p:/Return into your group: 3.7 Calling an internal correspondent on his/her pager The number called does not answer and you know tha[...]

  • Page 15

    Sharing 15 3 • Predefined message: • Personal message: *Create a temp orary personal message: • The 27 standard messages are shown below: select the message to be sent enter the no. of the message to be sent (01 to 27) apply your choice change language of message send message create a temporary personal message* send message Enter the text: t[...]

  • Page 16

    Sharing 16 3 3.12 Sending a recorded message to a number / a distribution list 3.13 Broadcasting a message on the loudspeakers of a station group A message not requiring an answer can be broadcast on the loudspeakers within your broadcast grou p: personal code number to be called other correspond ents if necessary start message recording recording [...]

  • Page 17

    Keep in touch 4 17 Other 4.1 Selecting calls to be diverted When a diversion is applied, you can select the types of call to b e diverted: outside, internal, all. 4.2 Diverting calls to another number (imm ediate diversion) The number can be yo ur home, portable or car phone, voice message or an internal extension (operator, etc.). type of call div[...]

  • Page 18

    Keep in touch 18 4 4.6 Personal assistant: reaching you with one number only 4.7 Diverting calls to your pager Callers will thus be able to contact you while you are moving aro und the company: select type of diversion dial number of a colleague or your secretary dial an outside line number dial number of your mobile or DECT activate/deactivate tra[...]

  • Page 19

    Keep in touch 19 4 4.11 Cancelling all diversions 4.12 Diverting calls when your line i s busy (divert if busy) Callers can be diverted to another telephone if you are already on the line. 4.13 Do not disturb You can make your terminal tempor arily unavailable for all calls. press the 'call forward' function key select the 'Diversion[...]

  • Page 20

    Keep in touch 20 4 • The 27 standard messages are shown below: 4.15 Consulting written messages The light indicates that messages have been received. During the di splay of the information: 1 Call me back 15 Meeting on ___ (*) 2 Call me back tomorrow 16 Meeting on ___ at _:_ (*) 3 Call me back at _:_ (*) 17 Out for a while 4 Call back _____ (*) 1[...]

  • Page 21

    Managing your charges 5 21 Other 5.1 Charging your calls directly to business accounts You can charge the cost of your ou tside calls to business account numbers. • Adding or changing a business code durin g a call: 5.2 Finding out the cost of an outside call m ade for an internal user from your terminal “Business account code” programmed key[...]

  • Page 22

    Programming your telephone 22 6 Other 6.1 Initializing yo ur voice mailbox 6.2 Customising your vo ice greeting You can replace the greeting message by a personal message During consultation of a message, pressing the 'i' key provi des acce ss to the following functions: ( ) light flashes enter your personal code then record your name acc[...]

  • Page 23

    Programming your telephone 23 6 T Activate /disable mee ting mode (pro gressive ringi ng): T Activate/deactivate di screet ring mode: T Adjust ringer volume while a call arrives: 6.5 Adjusting screen brightness 6.6 Selecting lan guage to activate to deactivate apply your choice to activate to deactivate apply your choice your telephone rings adjust[...]

  • Page 24

    Programming your telephone 24 6 6.9 Programming an appointment reminder You can define the time of a temporary reminder (one in 24 ho urs) or a permanen t reminder (every day at the same time). • Program a temporary reminder call: • Program a permanent rem inder call: • At the programmed time , your telephone rings: • To cancel your tempor [...]

  • Page 25

    Programming your telephone 25 6 6.13 Activating/deactivating 'forced headset' mode 'Forced headset' mode must be activated as soon a s a headset is in stalled instead of the receiver;. activating/deactivating 'f orced headset' mode Settings OK My phone OK ForcedHead OK On OR Off OK[...]

  • Page 26

    Guarantee and clauses 26 howtoc Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice. The invoice will be demanded if making a claim under the warranty. The warranty does not however apply in the following cases: in the event of use that does [...]