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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Alcatel-Lucent Eye-Box, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Alcatel-Lucent Eye-Box one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Alcatel-Lucent Eye-Box. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Alcatel-Lucent Eye-Box should contain:
- informations concerning technical data of Alcatel-Lucent Eye-Box
- name of the manufacturer and a year of construction of the Alcatel-Lucent Eye-Box item
- rules of operation, control and maintenance of the Alcatel-Lucent Eye-Box item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Alcatel-Lucent Eye-Box alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Alcatel-Lucent Eye-Box, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Alcatel-Lucent service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Alcatel-Lucent Eye-Box.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Alcatel-Lucent Eye-Box item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
COMMUNICA TION NEEDS OF SMBS T T H H E E R R E E S S P P O O N N S S E E T T O O T T H H E E E E S S S S E E N N T T I I A A L L ALCA TEL E E Y Y E E - - B B O O X X[...]
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Page 2
THE ALCA TEL EYE-BOX OFFER The response to the essential communication needs of SMBs A solution for communication, collaboration and complete, simple mobility to meet the essential needs of SMBs. T oday SMBs want to increase their employees’ productivity and reactivity by giving them communication and collaboration ser vices they can use when on [...]
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Page 3
THE IDEAL MOBILITY AND COLLABORA TION SOLUTION FOR SMBS MOBILE COLLABORA TION >> 03 ALCA TEL Alcatel Eye-box enables your employees to access and share the information they need for their activities, regardless of their location (office, hotel, customer visit or at home) and the tools available to them (PC, laptop, PDA, Smar tphone, public In[...]
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Page 4
THE UNIFIED COMMUNICA TION SOLUTION ACCESSIBLE TO SMBS >> 04 ALCA TEL BUSINESS COMMUNICA TION T oday , to increase your reactivity and the quality of dialog with your par tners, you need global solutions integrating collaboration and mobility solutions into your company telephony system. Alcatel Eye-box and Alcatel OmniPCX Office meet these n[...]
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Page 5
DESIGNED FOR SMBS >> 05 ALCA TEL Eye-box Compact Edition The quietest desktop platform on the market! Core target: SMB up to 25 users Eye-box Premium Edition A powerful, high performance platform Core target: SMB up to 250 users PLA TFORMS THE INTEGRA TED COMMUNICA TION SOLUTION SOFTW ARE P ACKS[...]
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Page 6
4284849 - ENG - 10/2006 – © 2006 – Alcatel Business Systems – 32, avenue Kléber - 92707 Colombes - France – RCS Paris B 602 033 185 – The present document has no contractual value – The options described are not available in all countries and their availability depends on the public network to which the systems are connected. Alcatel [...]