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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Alcatel-Lucent MVNE, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Alcatel-Lucent MVNE one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Alcatel-Lucent MVNE. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Alcatel-Lucent MVNE should contain:
- informations concerning technical data of Alcatel-Lucent MVNE
- name of the manufacturer and a year of construction of the Alcatel-Lucent MVNE item
- rules of operation, control and maintenance of the Alcatel-Lucent MVNE item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Alcatel-Lucent MVNE alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Alcatel-Lucent MVNE, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Alcatel-Lucent service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Alcatel-Lucent MVNE.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Alcatel-Lucent MVNE item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Services for MVNE – Mobile V irtual Network Enabler[...]
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Page 2
0 2 Services for MVNE Introduc tion In saturated telecommunications markets, the Mobile V irt ual Network Operator (MVNO) model is currently promoted by the regulatory authorities to stimulate competition. F ar from being simple minute resellers, most MVNOs differentiate from mobile operators by adding value to mobile offers with brand appeal , dis[...]
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Page 3
0 3 Mo bi le S e rv ic es Environment that will span across the whole range of technologies a nd s er v ic e do m ai ns . • Convergent Service platform, provided by Alcatel-Lucent, enables enhanced Convergent T elecom services (i.e. communicating in real-time using any combination of voice, messages, picture, video…) and is composed of three ma[...]
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Page 4
www .alcat el-lucent.com Alcatel-Lucent and the Alcatel-Lucent logo are registered trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. Alcatel-Lucent assumes no responsibility for the accuracy of the information presented, which is subject to change without notice. © 03 2006 Alcatel-Lucent. All rights re[...]