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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Alcatel-Lucent OmniTouch 8600, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Alcatel-Lucent OmniTouch 8600 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Alcatel-Lucent OmniTouch 8600. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Alcatel-Lucent OmniTouch 8600 should contain:
- informations concerning technical data of Alcatel-Lucent OmniTouch 8600
- name of the manufacturer and a year of construction of the Alcatel-Lucent OmniTouch 8600 item
- rules of operation, control and maintenance of the Alcatel-Lucent OmniTouch 8600 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Alcatel-Lucent OmniTouch 8600 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Alcatel-Lucent OmniTouch 8600, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Alcatel-Lucent service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Alcatel-Lucent OmniTouch 8600.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Alcatel-Lucent OmniTouch 8600 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
My Instant Communicator Simplifying Enterprise Communications ENT2913071102_My_IC_bro4.qxd:Master_Marcom_Collateral_Template 2/6/08 7:37 PM Page 1 Alcatel-Lucent OmniT ouch 8600[...]
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Page 2
T elephony services Collaboration services Messaging services One number services C o n s i s t e n t U s e r I n t e r f a c e I n n o v a t i v e u s e r e x p e r i e n c e A d a p t i v e t o u s e r n e e d s 2| Simplify enterprise communications With the increasing number and variety of communications options available today and the sheer vol[...]
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Page 3
3 | INTEGRATE ALL COMMUNICATIONS My Instant Communicator is the world’s first multimedia, multisession, unified communications product to provide an integrated user experience across all communications options and across all devices. It combines voice, video and data services with media blending capabilities through a single, intuitive user inter[...]
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Page 4
4| WORK SMARTER, WORK FASTER My Instant Communicator allows users to leverage the power of unified communications through five main communications functions: • Messaging services , such as voice mail, fax and e-mail accessible through a Microsoft ® Outlook ® messaging software or IBM ® Lotus Notes ® mailbox • Telephony services , available [...]
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Page 5
ENABLE MORE EFFICIENT COMMUNICATIONS For optimal efficiency, My Instant Communicator offers Universal Directory Access through integration with standard corporate directory applications such as Lightweight Directory Access Protocol (LDAP) and Active Directory. This allows users to organize colleagues by name, by number or by skill, for example. Whe[...]
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Page 6
6| Webcam Fixed Phone Soft Phone Pocket PC Webcam Fax Fixed Phone ON ✔ ON ✔ ON ✔ OFF ✗ ON ✔ ON ✔ ON ✔ Mrs . Vega Office Work er Mr . Carlson Executive Please send me the order summary as soon as possible! Y ou’ll have it in 10 minutes DECT Phone ON ✔ ✔ We cam ON ✔ N ✔ ed Ph P O ✔ N ✔ S e N ✔ Figure 5. User profiles in[...]
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Page 7
Partner with the enterprise communications expert As a global provider of enterprise communication solutions, Alcatel-Lucent makes unified communications easy. That’s because we understand enterprise communi- cations requirements and have the solutions and services required to tailor My Instant Communicator solution for your unique environment. A[...]
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Page 8
Applications ENT2913071002 (02) - ENG – 01/2008- Alcatel Lucent Enterprise - 32, avenue Kléber - 92707 Colombes - France - RCS Paris B 602 033 185. Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo, are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. Alcatel-Lucent assumes no responsibili[...]