Alcatel One Touch MPop manual

5020 5020A 5020D 5020E For more information on how to use the phone, please go to www .alcatelonetouch. com and download the complete user manual. Moreover , on the website, you can also find answers to frequently asked questions, upgrade the software via ONE TOUCH Upgrade, and so much more. 5021E[...]

1 2 Table of Contents Safety and use ............................................................................ 4 General information ............................................................... 16 1 Y our mobile ....................................................................... 18 1.1 K eys and connectors ................................[...]

3 4 www.sar-tick.com This product meets applicable national SAR limits of 2.0W/kg. The specific maximum SAR values can be found on page 8 of this user guide. When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 1.5 cm from the body to ensure compliance [...]

5 6 Do not let children use the phone and/or play with the telephone and accessories without supervision. When replacing the cover please note that your phone may contain substances that could create an allergic reaction. Always handle your phone with care and keep it in a clean and dust-free place. Do not allow your phone to be exposed to adverse [...]

7 8 This symbol on your telephone, the battery and the accessories means that these products must be taken to collection points at the end of their life: - Municipal waste disposal centres with specific bins for these items of equipment - Collection bins at points of sale. They will then be recycled, preventing substances being disposed of in the e[...]

9 10 Body-worn SAR testing has been carried out at a separation distance of 1.5 cm. To meet RF exposure guidelines during body-worn operation, the device should be positioned at least this distance away from the body. If you are not using an approved accessory ensure that whatever product is used is free of any metal and that it positions the phone[...]

11 12 5020D: 5020E:[...]

13 14 5020X: 5021E:[...]

15 16 • LICENCES microSD Logo is a trademark. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCT Mobile Limited and its affiliates is under license. Other trademarks and trade names are those of their respective owners. ONE T OUCH 5020A/ONE T OUCH 5020D/ONE T OUCH 5020E/ONE T OUCH 5020X/ONE T O[...]

17 18 1 Your mobile .......................... 1.1 Keys and connectors Headset connector Power key Back key Front camera Home key Recent apps key Touch screen Disclaimer There may be certain differences between the user manual description and the phone’s operation, depending on the software release of your telephone or specific operator services.[...]

19 20 Back key • Touch to go back to the previous screen, or to close a dialog box, options menu, the notification panel, etc. These keys are visible when the screen lights up. Power key • Press: Lock the screen/Light up the screen • Press and hold: Show the pop-up menu to select from Power off/Restart/Airplane mode/Quick start Press and hold[...]

21 22 To install, insert SIM1 into the slot on the right side with SIM chip facing downwards, and then insert SIM2 into the slot on the left side with SIM chip facing downwards. To remove the card, gently press it out. For dual SIM models, both SIM1 and SIM2 can support 2G and 3G networks. Installing or removing the battery Please power off your ph[...]

23 24 Set up your phone for the first time The first time you power on the phone, you should set the following options: • Touch Get started ..., then select the phone's language. • The device will search for service by itself. The process of activation will take a few minutes • Select your input keyboard, then touch Next . • Select SIM[...]

25 26 Touch and Hold Touch and hold the home screen to access the available options for setting the wallpaper. Drag Place your finger on any item to drag it to another location. Slide/Swipe Slide the screen to scroll up and down the applications, web pages… at your convenience. Flick Similar to swiping, but flicking makes it move quicker. Pinch/S[...]

27 28 Notification icons New text or multimedia message Missed call Problem with SMS or MMS delivery Call on hold New Google Talk message Call forwarding is on New voicemail Uploading data Upcoming event Downloading data Data is synchronizing Download finished Song is playing Select input method Screenshot error An open Wi-Fi network is available U[...]

29 30 1.3.3 Search bar The phone provides a Search function which can be used to locate information within applications, the phone or the web.    Search by text • Touch Search bar from the Home screen. • Enter the text/phrase you want to search for. • Touch the Enter/Search key on the keyboard if you want to search on the web.  Se[...]

31 32 To unlock phone screen Press the power key once to light up the screen, draw the unlock pattern you have created or enter PIN or password to unlock the screen. If you have chosen slide as the screen lock, touch and drag down the icon to unlock the screen, and drag down the icon , , respectively to access the camera, messaging, phone. 1.3.5 Pe[...]

33 34 1.3.6 Application tab Touch on the Home screen to enter applications and widgets list. To return to the Home screen, touch the Home key. Consult recently-used applications To consult recently-used applications, you can touch the Recent apps key. Touch a thumbnail in the window to open the related application. Touch one thumbnail and slide it [...]

35 36 2 Text input .............................. 2.1 Using Onscreen Keyboard Onscreen Keyboard settings On application list, SettingsLanguage & input , touch the Settings icon on the right of Android keyboard a series of settings are available for your selection. Adjust the Onscreen Keyboard orientation Turn the phone sideways or upright to a[...]

37 38 2.2 Text editing You can edit the text you have entered. • Touch and hold or double-tap within the text you would like to edit. • Drag the tabs to change the high-lighted selection. • Options list will show as below, icons from left to right mean Select all , Cut , Copy and Paste . • Touch the icon . You can also insert new text • T[...]

39 40 International call To dial an international call, touch and hold to enter “+”, then enter the international country prefix followed by the full phone number and finally touch . Emergency call If your phone has network coverage, dial emergency number and touch to make an emergency call. This works even without a SIM card and without typing[...]

41 42 Touch to hold the current call. Touch this icon again to retrieve the call. Touch to display Dialpad. Touch to end the current call. Touch Menu icon to Add a call or Start recording . Touch to mute the current call. Touch this icon again to unmute the call. Touch to activate the speaker during the current call. Touch this icon again to deacti[...]

43 44 • Outgoing video call Touch to display local video when you place a call. • Incoming video call Touch to display local video when receiving an incoming call. • Video call forwarding Touch to configure how your calls are forwarded when you are busy, unanswered or unreachable. • Video call barring Enter to cancel types of video calls an[...]

45 46 3.2 Call log You can access your call memory by touching from the Dial screen. Touch on the right side of contact/number to place a call directly. There are three kinds of calls in Call log: Missed calls Outgoing calls Incoming calls Touch icons on top of call logs to change among different kinds. Touch a contact or number to view information[...]

47 48 3.3.2 Managing contact groups The contact group helps you to improve the organization of your contacts. You can add, remove and view groups in the Contact group screen. Touch the icon to view local groups. To create a new group, touch the icon , enter the new name and touch Done to confirm. 3.3.3 Adding a contact Touch the icon in the contact[...]

49 50 3.3.5 Communicating with your contacts From the contacts list, you can communicate with your contacts by making a call or exchanging messages. To launch a call to a contact, touch the contact to enter the detail screen, then touch the number. To send a message to a contact, touch the contact to enter the detail screen, then touch the icon on [...]

51 52 3.3.8 Joining/Separating contacts To avoid duplication, you can add any new contact information to existing contacts in a single action. Touch the contact which you want to add information to, touch Menu icon and touch Edit contact , then touch Menu icon again and touch Join . At this time, you are required to select the contact whose informa[...]

53 54 4 Messaging, Email .................. 4.1 Messaging.................................................... You can create, edit and receive SMS and MMS with this mobile phone. To access this feature, touch Application tab from the Home screen, then select Messaging . All messages you receive or send out can be saved in phone memory or SIM card. [...]

55 56 Attach options: • Pictures Access Gallery application or File manager to select a picture as attachment. • Capture picture Access Camera to capture a new picture for attaching. • Videos Access Gallery application or File manager to select a video as attachment. • Capture video Access Camcorder to record a new video for attaching. • [...]

57 58 Touch and hold a SMS in message details screen. The following message options are available for selection: • Copy message text This option displays when the message is an SMS. Copy the current message content. You can paste it to the enter bar of the new message you are going to compose. • Forward Touch to forward the message to another r[...]

59 60 Multimedia (MMS) Messages • Delivery reports Select to request a delivery report for each multimedia message you send. • Read reports Select to request a report on whether each recipient has read a multimedia message sent by you. • Send read report Select to request a report on whether the multimedia message is sent out. • Auto-retrie[...]

61 62 4.2 Gmail/Email The first time you set up your phone, you can select to use an existing Gmail or to create a new Email account. 4.2.1 Gmail ................................................................... As Google's web-based email service, Gmail is configured when you first set up your phone. Gmail on your phone can be automatically[...]

63 64 Managing Gmails by Labels To conveniently manage conversations and messages, you can organize them using a Label. To label a conversation when reading a conversation’s messages, touch the icon and select the label to assign to the conversation. To view conversations by labels when viewing your inbox or another conversation list, touch the i[...]

65 66 Touch an account, the following settings will show: • Priority Inbox To set this inbox as the default one. • Notifications Select to activate notification when a new email arrives. • Sound & vibrate Touch to set Ringtone, Vibrate and Notify once. • Signature To add a signature text to the end of each mail you send. • Gmail sync [...]

67 68 To sign out, touch Menu icon from Friends list to display options, then touch Sign out . Or you can also select Sign out from online status. 4.3.1 Chatting with your friends To start a chat, touch the name of a friend in your Friends list, then enter your message and finally touch . You can invite other friends to join in a group chat by touc[...]

69 70 4.3.5 Settings A series of settings are available for your selection by touching Menu icon and Settings from Friends list screen, and choose an account. • Mobile indicator Select to display an indicator icon along with your name in other people’s Friends list. • Away when screen off Select to set status as Away when the screen is turned[...]

71 72 5.1.2 To create new events You can add new events from any Calendar view. • In portrait mode, touch Menu icon and New event from Calendar screen; or in landscape mode, touch the icon to access new event edit screen. • Fill in all required information for this new event. If it is a whole-day event, you can select All day . • Invite guest[...]

73 74 5.2.1 To set an alarm From Clock screen, touch to enter Alarms screen, touch to add a new alarm. Following options will show: • Enable alarm Touch to enable the alarm. • Time Touch to set time. • Repeat Touch to select days you want alarm to work • Ringtone Touch to select a ringtone for the alarm • Vibrate Select to activate vibrat[...]

75 76 To switch between panels, select one of the following two ways: • Touch and drag the basic screen to the left to open the Advanced panel. • Or touch and hold the Menu key from basic panel to open option menu and touch Advanced panel . Enter a number and the arithmetic operation to be performed, enter the second number, then touch “=” [...]

77 78 To activate/deactivate Data roaming When roaming, you can decide to connect/disconnect to a data service. • Drag down notification panel and touch to access Settings . • SIM managementRoaming. • Mark/Unmark the Data roaming checkbox to activate or deactivate data roaming. • When Data roaming is deactivated, you can still perform data[...]

79 80 6.2 Browser......................................................... Using Browser, you can enjoy surfing the Web. To access this function, touch Application tab from the Home screen, then touch Browser. To go to a web page On Browser screen, touch the URL bar at the top, enter the address of the web page, then touch to confirm. Touch to dele[...]

81 82 To open a new window/switch between windows Multiple windows can be opened at the same time for your convenience. • Touch to open all windows' thumbnails. • Slide up and down to view all windows, touch one to view it. • Touch to open a new window. • Touch Menu icon and New incognito tab to open a window without any trace. • To [...]

83 84 Manage bookmarks To bookmark a web page • Open the web page you want to bookmark. • Touch Menu icon and Save to bookmarks , or from the History screen, touch the star beside the URL. • Enter the name and the location if needed and touch OK to confirm. To open a bookmark • Touch Menu icon and Bookmarks/History , or touch the icon and t[...]

85 86 • Remember passwords Mark to save usernames and passwords for websites. • Clear passwords Touch to clear all saved passwords. Accessibility • Force enable zoom Mark to control a website's zoom as you prefer. • Text scaling Slide to change the size of the text display. • Zoom on double- tap Slide to change the magnification leve[...]

87 88 • Touch to activate/deactivate this function. To make your phone more recognizable, you can change your phone name which is visible to others. • Drag down notification panel and touch to access Settings . • Touch Bluetooth. • Touch Menu icon and Rename phone . • Enter a name, and touch Rename to confirm. To make device visible • D[...]

89 90 To share your phone's data connection via USB Use the USB cable that along with your phone to connect the phone to a USB port on your computer. • Drag down notification panel and touch to access Settings . • Touch More...Tethering & portable hotspot. • Markunmark the checkbox of USB tethering to activate/deactivate this funct[...]

91 92 To edit/delete a VPN To edit a VPN: • Drag down notification panel and touch to access Settings . • Touch More...VPN settings • VPNs you have added are listed; touch & hold the VPN you want to edit. • Touch Edit profile . • After finished, touch Save . To delete: • Touch and hold the VPN you want to delete, in the dialog that[...]

93 94 7 Google Play Store (1) ....... Google Play Shop is an online software store, where you can download and install applications and games to your Android Powered Phone. To open Google Play Shop: • Touch Application tab from the Home screen, then touch Play Store . • For the first time you access Google Play Shop, a screen with terms of serv[...]

95 96 Be especially cautious with applications that have access to many functions or to a significant amount of your data. Once you accept, you are responsible for results of using this item on your phone. To open the application you have downloaded: • On Google Play Shop screen, touch Menu icon and My apps . • Touch the installed application i[...]

97 98 Update notification On Google Play Shop screen, touch Menu icon and My apps . Touch Menu icon and SettingsNotifications to enable update notification. Auto update To auto update all installed applications, touch Menu icon and My apps from Google Play Shop screen. Touch Menu icon and SettingsAuto- update apps to enable this function. Rate an[...]

99 100 To take a picture The screen acts as the viewfinder. First position the object or landscape in the viewfinder, touch the screen to focus if necessary, touch icon to take the picture which will be automatically saved. To shoot a video Switch Camera mode to Video mode. First position the object or landscape in the viewfinder, and touch icon to[...]

101 102 8.2 Gallery .......................................................... Gallery acts as a media player for you to view photos and playback videos. In addition, a set of further operations to pictures and videos are available for your choice. To access this function, touch Application tab from the Home screen, then touch Gallery. Touch to ope[...]

103 104 Touch menu icon and choose Edit to edit a picture.        Touch to adjust whitebalance: Fill Lights, Highlights, Shadows, Auto-fix.  Touch to adjust effects: Cross-Process, Posterize, Lomo, etc.  Touch to adjust the color: Warmth, Saturation, B&W. Sepia, etc.  Touch to see more edit options: Crop, Red[...]

105 106 8.3.1 Watch videos Touch a video to play it. In the Playing screen, you can view information and video comments, and also browse links to related videos.You can also rate, share, label as favorite, create a new playlist, etc from this screen. To exit video playing screen, touch Back key to return to the video list. 8.4 Music ...............[...]

107 108 8.4.2 Working with playlists Playlists allow you to conveniently organize all songs stored in the SD card. You can create a new playlist, add a song to the list, and delete or rename a playlist. To create a playlist Touch Recently added from Playlists screen, touch and then Save as playlist , enter the name and finally touch Save . To delet[...]

109 110 To move the map, drag the map with your finger. To zoom in and out of a map, pinch or spread your fingers, or you can also zoom in by double-tapping a location on screen. To clear the map history, touch Menu icon and Clear Map . 9.2 Search for a location While viewing a map, touch the search icon to activate search function. In the search b[...]

111 112 • Touch enter bar or the triangle to edit your start point by one of the following methods: entering an address, using My Location, selecting a start point on a map, selecting a starred item, selecting an address from your contacts or using search history. • Do likewise for your end point. • To reverse directions, touch Menu icon and [...]

113 114 9.6 Join Latitude to see your friends' locations and share yours with them With Google Latitude, you can: • see your friends' locations on a map or in a list. • quickly contact your friends with a text message, instant message, or phone call. • you can share, set, hide your location, or sign out of Google Latitude. • contr[...]

115 116 9.6.5 To control what you share You can control the information you want to share with your friends. Touch icon from Maps screen, then select Latitude , touch your own name and then touch Location settings. The following options are available to choose from: • Location reporting Touch to detect/set your location, or stop updating your loc[...]

117 118 10.3 Radio ............................................................ Your phone is equipped with a radio (1) with RDS (2) functionality. You can use the application as a traditional radio with saved channels or with parallel visual information related to the radio program on the display if you turn to stations that offer Visual Radio ser[...]

119 120 10.5 Alcatel Help ............................................... To access this function, touch the Application tab from the Home screen, then touch Alcatel Help . Alcatel Help provides help when you have questions or need assistance when using the phone. 10.6 Other applications (1) ......................................... The previous ap[...]

121 122 11.1.2 Wi-Fi Using Wi-Fi you can now surf the Internet without using your SIM card whenever you are in range of a wireless network. The only thing you have to do is to enter the Wi-Fi screen and configure an access point to connect your phone to the wireless network. For detailed instructions on using Wi-Fi, please refer to “ 6.1.2 Wi-Fi [...]

123 124 11.1.8 Mobile networks • Data connection Touch to turn on/off data connection. • 3G service Touch to turn on/off 3G service and select network mode. • Access Point Names You can select your preferred network with this menu. • Network operators You can select a network operator. • Mobile data priority mode Mark the checkbox to allo[...]

125 126 Silent This profile will silence all sounds except media & alarms. Meeting When this is selected the phone will not ring or beep by default unless an alarm has been set. A new event will cause it to vibrate. Outdoor This profile is designed for outdoor users who require louder ringtones. 11.2.3 Display • Brightness Touch to adjust the[...]

127 128 11.2.5 Battery In battery screen you can view the battery usage data since you last connected the phone to a power source. The screen also shows your battery status and how long it has been used since last charging. Touch one category, then you can learn its specific power consumption. You can adjust power use via the screen brightness or s[...]

129 130 Make passwords visible Mark the checkbox to show passwords as you type. Device administrators Touch to view or deactivate device administrators. Unknown sources Mark the checkbox to permit installation of applications that you obtain from web sites, emails, or other locations other than Play Store. To protect your phone and personal data, d[...]

131 132 • Popup on key press Mark the checkbox to popup the key that you touched. • Voice input key Touch to activate/inactivate voice input key. • Add-on dictionaries Touch to add other dictionaries. • Auto-correction Touch to turn on/off auto correction, or you can also adjust the sensitivity of correction. • Show correction suggestions[...]

133 134 Quick “.” Mark the checkbox to enable double tapping the spacebar to inserts a period. AutoCaps Mark the checkbox to automatically capitalize words. Audio & haptic feedback Touch to customize sounds and haptic on keypress. Voice recognition Touch to enable voice recognition key. Long-press duration Set the time needed while long pre[...]

135 136 Pointer speed Touch to open a dialog where you can change the pointer speed, touch OK to confirm. 11.3.4 Backup and reset Back up my data Mark the checkbox to back up your phone’s settings and other application data to Google Servers, with your Google Account. If you replace your phone, the settings and data you’ve backed up are restore[...]

137 138 Set date Touch to open a dialog where you can manually set the phone’s date. Set time Touch to open a dialog where you can manually set the phone’s time. Select time zone Touch to open a dialog where you can set the phone’s time zone. Use 24-hour format Mark the checkbox to display the time using 24-hour clock format. Select date form[...]

139 140 11.5.5 Qiuck Start Mark the checkbox to shorten boot time. 11.5.6 About phone This contains information about things ranging from Legal information, Model number, Firmware version, Baseband version, Kernel version, Build number etc. Advanced settings Touch to turn on/off more settings options as below: • Desktop backup password Touch to s[...]

141 142 • Show GPU view updates. Mark the checkbox to flash the views in the window when drawn with the GPU. • Show screen updates Mark the checkbox to flash relative screen areas when they update. • Window animation scale Touch to adjust the animation scale for your window. • Transition animation scale Touch to adjust the animation scale w[...]

143 144 12 Making the most of your phone .................................. 12.1 ONE TOUCH Manager You can download software upgrade for free from the website (www. alcatelonetouch.com). ONE TOUCH Manager includes: • Contacts It allows you to back up contact entries so that you don't have to worry about losing, breaking, switching phones or [...]

145 146 • Application It allows you to import downloaded mobile applications and have them installed into your handset upon synchronization. • File It allows you to organize handset files with just a few clicks and then the files on the handset can be arranged where you want them. • Sync It allows you to synchronize the Contacts and Calendar [...]

147 148 13 Telephone warranty .......... Your phone is warranted against any defect or malfunctioning which may occur in conditions of normal use during the warranty period of twelve (12) months (1) from the date of purchase as shown on your original invoice. Batteries (2) and accessories sold with your phone are also warranted against any defect w[...]

149 150 14 Accessories ....................... The latest generation of ALCATEL ONE TOUCH mobile phones offers a built-in handsfree feature that allows you to use the telephone from a distance, placed on a table for example. For those who prefer to keep their conversations confidential, an earpiece is also available known as the headset. 1. Charger[...]

151 152 • When abroad, check that the voltage input is compatible. My phone cannot connect to a network or “No service” is displayed • Try connecting in another location. • Verify the network coverage with your operator. • Check with your operator that your SIM card is valid. • Try selecting the available network(s) manually (see “ [...]

153 154 My callers are unable to leave messages on my voicemail • Contact your network operator to check service availability. I cannot access my voicemail • Make sure your operator’s voicemail number is correctly entered in "Voicemail number". • Try later if the network is busy. I am unable to send and receive MMS • Check your [...]

155 156 16 Specifications Processor MTK6575 (ONE TOUCH 5020A/ONE TOUCH 5020D/ONE TOUCH 5020E/ONE TOUCH 5020X) MTK6577 (ONE TOUCH 5021E) Platform Android™ 4.1 Memory ROM: 4 GB RAM: 512 MB Dimensions (LxWxT) 121.5 x 64 x 11.8 mm Weight 136.5g with Battery Display 4.0", TFT, WVGA Network UMTS: 900/2100 MHz (ONE TOUCH 5020D/ONE TOUCH 5020X) 850/[...]

157 ALCATEL is a trademark of Alcatel-Lucent and is used under license by TCT Mobile Limited. © Copyright 2013 TCT Mobile Limited All rights reserved TCT Mobile Limited reserves the right to alter material or technical specification without prior notice. English - CJA1742ALAAA All “Signature” ringtones embedded in this phone have been composed[...]