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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Allworx 24x, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Allworx 24x one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Allworx 24x. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Allworx 24x should contain:
- informations concerning technical data of Allworx 24x
- name of the manufacturer and a year of construction of the Allworx 24x item
- rules of operation, control and maintenance of the Allworx 24x item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Allworx 24x alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Allworx 24x, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Allworx service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Allworx 24x.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Allworx 24x item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Allworx User’s Guide (Release 6.8.1.x)[...]
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User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 4
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 5
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 6
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 7
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 8
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 9
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 10
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 11
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 12
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 13
User’s Guide – Release 6.8.1.x Figure 2.3 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: Fe[...]
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Page 14
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 15
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 16
User’s Guide – Release 6.8.1.x Figure 3.1.1 Note: All expired or cancelled conferences that ar e older than 30 days will be automatically deleted the next time the server is rebooted. 3.1.2 Creator / Moderator The Creator and Moderator of a conference can: • End an active conference, which will di sconnect all members currently logged in. •[...]
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Page 17
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 18
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 19
User’s Guide – Release 6.8.1.x 4 My Extension The most commonly used routing of a personal extension is to ring the person's phon e and if it is not answered, forward the call to the person's voicemail. However, other specia l purpose routing is possible in the Allworx system. Examples of these optional routes are: • Presence-Specif[...]
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Page 20
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 21
User’s Guide – Release 6.8.1.x Figure 4.1 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: Fe[...]
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Page 22
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 23
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 24
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 25
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 26
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 27
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]
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Page 28
User’s Guide – Release 6.8.1.x 300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALL WORX • 585-421-3850 • www.allworx.com © 2008 Allworx Corp. All rights reserved. Allworx is a registered trademark of Allwo rx Corp. All other names may be trademarks or registered trademarks of their respective owners. Revised: February 1, 2[...]