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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Alto-Shaam 1020ESG, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Alto-Shaam 1020ESG one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Alto-Shaam 1020ESG. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Alto-Shaam 1020ESG should contain:
- informations concerning technical data of Alto-Shaam 1020ESG
- name of the manufacturer and a year of construction of the Alto-Shaam 1020ESG item
- rules of operation, control and maintenance of the Alto-Shaam 1020ESG item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Alto-Shaam 1020ESG alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Alto-Shaam 1020ESG, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Alto-Shaam service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Alto-Shaam 1020ESG.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Alto-Shaam 1020ESG item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Combitherm ® Combination Ov en / Steamer E S GAS COM B IT OUCH ™ S ERI ES 6•10 ES G 10•10 ES G 7•14 ES G 10•20 ES G 12•18 ES G 20•20 ES G • I N ST ALLA T I O N W164 N9221 W ater Street • P .O. Box 450 • Menomonee Falls, W isconsin 53052-0450 USA PHONE: 262.251.3800 • 800.558.8744 USA/CANADA F AX: 262.251.7067 • 800.329.8744[...]
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Page 2
i Delivery .......................................................................... 1 Unpacking ..................................................................... 1 Safety Procedur es and Precautions .............................. 2 Installation Installation Codes and Standards ............................. 3 V entilation Requirements ........[...]
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Page 3
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 1. THE INFORMATION CONTAINED IN THIS MANUAL IS IMPORTANT FOR THE PROPER INSTALLATION OF THIS OVEN. PLEASE READ CAREFULLY AND RETAIN FOR FUTURE REFERENCE. IMPROPER CONNECTION OF THIS APPLIANCE WILL NULLIFY ALL WARRANTIES. LES INFORMATIONS CONTENUES DANS CE MANUEL SONT IMPORTANTES POUR UNE IN[...]
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Page 4
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 2. CAUTION Used to indicate the presence of a hazard that can or will cause minor personal injury, property damage, or a potential unsafe practice if the warning included with this symbol is ignored. CAUTION Used to indicate the presence of a hazard that can or will cause minor or moderate [...]
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Page 5
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 3. INSTALLATION SITE INSTALLATION INSTALLATION CODES & STANDARDS The following codes and standards ar e required for installation of this oven: AIR SUPPL Y , ELECTRICAL CONNECTIONS, W A TER CONNECTIONS, AND W ASTE W A TER DISCHARGE. Installation must comply with local codes requir ed fo[...]
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Page 6
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 4. MINIMUM CLEARANCE REQUIREMENTS LEFT SIDE 6” (152mm) MINIMUM 18” (457mm) SERVICE ACCESS RECOMMENDED 20” (508mm) FROM HEAT PRODUCING EQUIPMENT RIGHT SIDE 4” (102mm) BACK 4” (102mm) FOR PLUMBING TOP 20” (508mm) FOR AIR MOVEMENT BOTTOM 20” (508mm) FOR AIR MOVEMENT NOTE: Additio[...]
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Page 7
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 5. INSTALLATION SITE INSTALLATION POSITIONING REQUIREMENTS q In order to ensur e proper ventilation, a minimum distance of at least 6-inches (152mm) must be kept from the contr ol panels side (left) of the oven and any adjoining surfaces. NOTE: Additional clearance is needed for service acc[...]
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Page 8
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 6. INSTALLATION COMMON SPECIFICATIONS q CombiGuard™ BWS Blended W ater System FI-28727 (INCLUDES 50 GALLON T ANK, 1 MEMBRANE & 3 FIL TERS) q CombiGuard™ BWS Replacement Filter Cartridge AMS-QT FI-29316 q CombiGuard™ BWS Replacement Filter Cartridge SCLX2-Q FI-29317 q CombiGuard™[...]
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Page 9
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 7. 6 • 10 ES G B C D 2-15/16" (74mm) 2" (50mm) 47-5/16" (1201mm) 42-1/16" (1068mm) 40-1/8" (1018mm) 37" (939mm) 34-5/16" (871mm) Water Drain (Bottom) 21-11/16" (550mm) 5-3/16" (131mm) 25" (635mm) 7-1/2" (191mm) 6-1/4" (159mm) 5&q[...]
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Page 10
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 8. 10 • 10 ES G 21-11/16" (550mm) 5-3/16" (131mm) 42-1/16" (1068mm) 40-1/8" (1018mm) 37" (939mm) 34-5/16" (871mm) Water Drain (Bottom) 5" (125mm) 5-9/16" (140mm) 40-1/8" (1019mm) 33-7/8" (860mm) 44-15/16" (1141mm) 25" (635mm) 7-1[...]
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Page 11
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 9. 7 • 14 ES G D A B Water Drain (Bottom) (650mm) 8-1/2" (216mm) 42" (1066mm) 5-1/8" (130mm) 31-3/4" (805mm) 33-1/8" (840mm) 7-3/16" (181mm) 73-7/16" (1865mm) 36-7/16" (925mm) 30-3/ 16 " (766mm) [D] 4-5/8" (116mm) 2" (50mm) 47-7/8&quo[...]
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Page 12
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 10. 10 • 20 ES G 45-3/16" (1148mm) 42-7/16" (1077mm) 22-11/16" (575mm) 12-13/16" (325mm) Water Drain (Bottom) 2-3/16" (56mm) 30-5/8" (778mm) 32-13/16" (833mm) 44" (1118mm) 2" (50mm) 31-3/4" (805mm) 8-15/16" (226mm) 49-13/16" (126[...]
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Page 13
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 11. 12 • 18 ES G 25-5/8" (650mm) 33-1/8" (840mm) 45-3/16" (1148mm) 42-7/16" (1077mm) 22-11/16" (575mm) 12-13/16" (325mm) Water Drain (Bottom) 8-1/2" (216mm) 31-3/4" (805mm) 51-3/8" (1305mm) 40-9/16" (1030mm) 46-13/16" (1189mm) 6-1/4&q[...]
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Page 14
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 12. 20 • 20 ES G [A,B] 4-3/8" (110mm) [D] 4-9/16" (116mm) [C] 3-9/16" (89mm) Water Drain (Side Back) [D] 4-5/8" (116mm) 2" (50mm) 55-7/16" (1407mm) 73-13/16" (1875mm) 5-7/8" (148mm) 17-1/4" (438mm) 19-11/16" (500mm) 26-9/16" (675mm) 1[...]
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Page 15
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 13. INSTALLATION ELECTRICAL An electrical wiring diagram is located behind the control panel on the left side of the oven. This appliance must be branch circuit pr otected with proper ampacities, in accordance with the wiring diagram. W ire size for the main incoming power to the unit must [...]
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Page 16
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 14. INSTALLATION MOBILE EQUIPMENT RESTRAINT The gas Combitherm must use a connector that complies with The Standard for Connectors for Movable Gas Appliances , ANSI Z21.69 CSA 6.16 and addenda Z21.69a-1989. A quick disconnect devise must be installed to comply with The Standard for Quick Di[...]
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Page 17
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 15. INSTALLATION VENTILATION REQUIREMENTS An adequate ventilation system is requir ed for commercial cooking equipment. Information may be obtained by writing to the National Fire Pr otection Association, Batterymarch Park, Quincy , MA 02269. When writing refer to NFP A No. 96. 1. A single [...]
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Page 18
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 16. INSTALLATION GAS SUPPLY & INSTALLATION The Alto-Shaam gas Combitherm has been set to operate with either natural gas or propane as indicated on the identification name plate. Make certain the gas supply matches the nameplate information. Should conversion to the opposite fuel be des[...]
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Page 19
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 17. INSTALLATION GAS SUPPLY & INSTALLATION Remove any tape or compound residue on all external thread connections before proceeding. Use an approved gas pipe sealant at all external threaded connections, Gas piping used on gas connections must avoid sharp bends that may restrict the flo[...]
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Page 20
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 18. INSTALLATION GAS SUPPLY & INSTALLATION The minimum size requir ement for gas piping or a flexible connector is 3/4 - inch (19mm). For long runs of gas piping, the pipe diameter must conform to the tables in the National Fuel Gas Code, ANSI/NFP A Z223.1. A listed gas shut-off valve m[...]
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Page 21
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 19. INSTALLATION GAS SUPPLY & INSTALLATION LEAK TESTING If a pressure leak test above 1/ 2 psi is to be performed on the building supply gas piping, the shut-off gas valve and oven inlet gas supply line must be disconnected from the building supply piping before conducting the pressure [...]
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Page 22
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 20. INSTALLATION WATER SUPPLY & INSTALLATION WARNING T O PREVENT W A TER PIPES OR HOSES FROM B URSTING, INCOMING W A TER SUPPL Y SHOULD BE TURNED OFF WHEN THE APPLIANCE IS NOT IN USE. WARNING W A TER SUPPL Y MUST BE OPEN WHEN CLEANING PROGRAM IS A CTIV A TED. VERIFY W A TER SUPPL Y BEFO[...]
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Page 23
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 21. INSTALLATION WATER SUPPLY & INSTALLATION WATER REQUIREMENTS TWO (2) COLD WATER INLETS - DRINKING QUALITY ONE (1) TREATED WATER INLET: 3/4” NPT* ONE (1) UNTREATED WATER INLET: 3/4” NPT* LINE PRESSURE: 30 to 90 psi 2.8 to 6.2 bar * Can manifold off of one 3/4” line REFER TO PUBL[...]
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Page 24
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 22. INSTALLATION 1-1/2” (41mm) diameter connection requir ed Condensate Pan Clean Out The oven must discharge thr ough an indirect waste pipe by means of an air gap. The drain fitting is supplied with a 1-1/2-inch (41mm) NPT thread. A union is required. Install a 1-1/2-inch (41mm) diamete[...]
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Page 25
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 23. COMBITOUCH™ CHECKLIST Use this list as a final check of oven installation conformance. Damage directly attributed to improper set up, installation, or cleaning can invalidate warranty claims. CLEARANCES: ARE ALL CLEARANCE REQUIREMENTS MET? q YES q NO Left: 6” (152mm) RECOMMENDED SER[...]
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Page 26
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 24. INSTALLATION CombiTouch ERROR CODES This section is provided for the assistance of qualified technicians only and is not intended for use by untrained or unauthorized service personnel. If your Alto-Shaam ® unit is not operating properly , check the following before calling your Author[...]
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Page 27
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 25. INSTALLATION CombiTouch ERROR CODES Error Code Error call out in Display Description of Error Possible reason E13 Boiler T emperature High Boiler temperature overheats — Scale build up inside steam generator. — Scale build up on water level probe. — B4 Probe connection problem. ?[...]
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Page 28
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 26. INSTALLATION CombiTouch ERROR CODES Error Code Error call out in Display Description of Error Possible reason E34 Steam Generator Drain Pump Fault W ater level in steam generator does not drop during cleaning program — Scale build up inside the steam generator drain pump. — Scale bu[...]
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Page 29
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 27. see motor control error char t o n next p a g e INSTALLATION CombiTouch ERROR CODES Error Code Error call out in Display Description of Error Possible reason E57 No rinse water During rinse no water fl ow is detected through solenoid valve — Water supply is shut off. — Low water pr[...]
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Page 30
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 28. INSTALLATION Type of Error Indication Release of Error Undervoltage LED fl ashing sequence, with 1 fl ash per period. Voltage of intermediate circuit is less than 250V Overvoltage LED fl ashing sequence, with 2 fl ashes per period. Voltage of intermediate circuit exceeds 445V Excess[...]
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Page 31
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 29. INSTALLATION ERROR CODES When the oven malfunctions, an error code will appear in the display . PRESS THE ST AR T ICON TO ACKNOWLEDGE THE ERROR. The icons that begin to flash repr esent operational modes that are still usable. When the oven fault is corrected, the Combitherm will r etur[...]
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Page 32
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 30. ORIGINAL EQUIPMENT LIMITED WARRANTY Alto-Shaam, Inc. warrants to the original purchaser that any original part that is found to be defective in material or workmanship will, at Alto-Shaam’s option, subject to provisions hereinafter stated, be replaced with a new or rebuilt part. The l[...]
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Page 33
COMBITOUCH TM ESG SERIES • GAS INST ALLA TION MANUAL • 31. W164 N9221 W ater Street • P .O. Box 450 • Menomonee Falls , Wisconsin 53052-0450 • U.S.A. PHONE: 262.251.3800 • 800.558-8744 USA/CANADA F AX: 262.251.7067 • 800.329.8744 U.S.A. ONL Y www .alto-shaam.com All Alto-Shaam equipment is sold F.O.B. shipping point, and when accepted[...]