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Table of contents for the manual
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Page 1
RS3100007 Revision 0 October 1999 T op Load W asher Service Service Manual for Amana ® This manual is to be used by qualified appliance technicians only. Amana does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualified person. This Base Manual covers new double front panel serie[...]
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Page 2
RS3100007 Rev . 0 2 Important Information ................................................... 3 Important Safety Information ........................................ 4 General Information Proper Grounding and Polarization of 120 V olts Wall Outlets ............................................ 5 Grounding Instructions ...............................[...]
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Page 3
3 RS3100007 Rev . 0 Pride and workmanship go into every product to provide our customers with quality products. It is possible, however, that during its lifetime a product may require service. Products should be serviced only by a qualified service technician who is familiar with the safety procedures required in the repair and who is equipped with[...]
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Page 4
RS3100007 Rev . 0 4 WARN I NG ! T o reduce the risk of fire, electric shock, serious injury or death to persons when using your washer , follow these basic precautions: • Read all instructions before using the washer . • Refer to the Grounding Instructions in the Installation Manual for the proper grounding of the washer . • Do not wash artic[...]
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Page 5
5 RS3100007 Rev . 0 Model Identification Thank you for purchasing this washer . Please read these Installation Instructions thoroughly . This manual provides proper maintenance information. Any questions, call the Consumer Affairs Department at 1-800-843-0304 inside U.S.A. and 1-319-622-551 1 outside the U.S.A. Complete registration card and prompt[...]
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Page 6
RS3100007 Rev . 0 6 General Operation Definition The cycle begins with a wash fill. The water temperature is determined by the temperature selector . While water fills the washtub, a column of air is trapped in the pressure bulb and hose. Air pressure continues to increase as the washtub fills with water until the pressure is enough to activate the[...]
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Page 7
Component Testing Information ! WARNING To avoid risk of electrical shock, personal injury, or death, disconnect power to washer before servicing, unless testing requires it. RS3100007 Rev. 0 7 Illustration Component Test Procedure Results Rocker switch (Extra Rinse) Measure resistance of switch positions: Closed (ON position) Open (OFF position) C[...]
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Page 8
Component Testing Information ! WARNING To avoid risk of electrical shock, personal injury, or death, disconnect power to washer before servicing, unless testing requires it. RS3100007 Rev. 0 8 Illustration Component Test Procedure Results 1 2 3 Pressure switch Do not disconnect the pressure hose from pressure switch to perform measurements. Measur[...]
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Page 9
Internal Motor Diagram and Schematic ! WARNING To avoid risk of electrical shock, personal injury, or death, disconnect power to washer before servicing, unless testing requires it. RS3100007 Rev. 0 9 R W BR BU Y P Whit e Blue Ye ll ow Red Brown R Wire h arness conn e c t ion b loc k RUN START G Y BU BR W R Over loa d pro te ct or Aux. Yell ow Yell[...]
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Page 10
Internal Motor Diagram and Schematic ! WARNING To avoid risk of electrical shock, personal injury, or death, disconnect power to washer before servicing, unless testing requires it. RS3100007 Rev. 0 10 R P Y BU BR W Wire h arness conn e c t ion b loc k Whit e Brown Blue Ye ll ow Viole t Red G Y BU BR W R P RUN STAR T Red Blue Yell ow Brown Whit e 4[...]
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Page 11
Internal Motor Diagram and Schematic ! WARNING To avoid risk of electrical shock, personal injury, or death, disconnect power to washer before servicing, unless testing requires it. RS3100007 Rev. 0 11 G W- BK BU BK W V Y OR R Black Blue White/Black Yell ow Whit e START RUN R W Y V G OR BU BLU W/OR W/V WHITE YEL AUX 4P MAIN 8P MAIN 6P MAIN PROT WHT[...]
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Page 12
Troubleshooting Procedures ! WARNING To avoi d risk of electr ical sh ock , personal injur y, or death , disc onnect po wer to washer bef ore ser vicing, unless testing r equires it. RS3100007 Rev. 0 12 1. No hot water. Possible Cau se Result Hot water s uppl y faucet is closed. Open f aucet. W ater supply is c old. Check water heater Verif y hot w[...]
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Page 13
Troubleshooting Procedures ! WARNING To avoi d risk of electr ical sh ock , personal injur y, or death , disc onnect po wer to washer bef ore ser vicing, unless testing r equires it. RS3100007 Rev. 0 13 4. Water fill does not stop at proper lev el. Possible Cau se Result Failed pr essur e switch. Tes t switch and r eplac e if f aile d. Air leak in [...]
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Page 14
Troubleshooting Procedures ! WARNING To avoi d risk of electr ical sh ock , personal injur y, or death , disc onnect po wer to washer bef ore ser vicing, unless testing r equires it. RS3100007 Rev. 0 14 7. Washer smoke s, overheat s, and cycles on overload prot ector or switch actuat or kicks in and out. Possible Cau se Result Belt is t ack y and d[...]
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Page 15
Troubleshooting Procedures ! WARNING To avoi d risk of electr ical sh ock , personal injur y, or death , disc onnect po wer to washer bef ore ser vicing, unless testing r equires it. RS3100007 Rev. 0 15 10. Slow spin or no spin. Possible Cau se Result Some m odel was hers, tim er is programm ed f or SLOW spin in DE LICAT E cycle re gardles s of act[...]
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Page 16
Troubleshooting Procedures ! WARNING To avoi d risk of electr ical sh ock , personal injur y, or death , disc onnect po wer to washer bef ore ser vicing, unless testing r equires it. RS3100007 Rev. 0 16 13. Washer locks- up or binding. Possible Cau se Result Excess ive dri ve belt tens ion . Replace dr ive be lt and/ or idler s pring. Bind in u ppe[...]
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Page 17
T o avoid risk of electrical shock, personal injury , or death, disconnect power to unit before servicing. Disassembly Procedures 17 RS3100007 Rev . 0 WARNI NG ! NOTE: When reference is made to directions (right or left) in this manual, it is from operator’s position facing front of washer . NOTE: T o avoid damaging or scratching the surface a so[...]
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Page 18
T o avoid risk of electrical shock, personal injury , or death, disconnect power to unit before servicing. Disassembly Procedures RS3100007 Rev . 0 18 WARNI NG ! Before attaching wire harness terminal blocks to timer , verify all male terminals on timer are straight and are capable of accepting terminals from wire harness terminal blocks. NOTE: Whe[...]
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Page 19
T o avoid risk of electrical shock, personal injury , or death, disconnect power to unit before servicing. Disassembly Procedures 19 RS3100007 Rev . 0 WARNI NG ! Pressure Switch 1. Loosen control hood assembly , see “Control Hood Assembly” procedure steps 1 and 2. 2. Disconnect wires and plastic hose from pressure switch. 3. Remove screws secur[...]
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Page 20
T o avoid risk of electrical shock, personal injury , or death, disconnect power to unit before servicing. Disassembly Procedures RS3100007 Rev . 0 20 WARNI NG ! Loa di ng do or 5. Maneuver loading door from washer cabinet top. Loa di ng do or 6. Remove screws securing right hinge and remove loading door . 7. Reverse procedure to reassemble. Agitat[...]
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Page 21
T o avoid risk of electrical shock, personal injury , or death, disconnect power to unit before servicing. Disassembly Procedures 21 RS3100007 Rev . 0 WARNI NG ! 7. Apply a small amount of supplied grease, No. 36765P , to inside sealing lips of seal. Apply grease to ins id e s ea li ng l ips Tra nsm is sion out pu t sha ft Seal Hu b assembly NOTE: [...]
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Page 22
T o avoid risk of electrical shock, personal injury , or death, disconnect power to unit before servicing. Disassembly Procedures RS3100007 Rev . 0 22 WARNI NG ! Service Access Panel NOTE: Screws located at bottom edge of service access panel do not have to be removed as the holes in service access panel are slotted on most models. Earlier models r[...]
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Page 23
T o avoid risk of electrical shock, personal injury , or death, disconnect power to unit before servicing. Disassembly Procedures 23 RS3100007 Rev . 0 WARNI NG ! 6. Remove bolts securing motor and mounting bracket to lower outer tub flange and to weldment assembly . Mo tor mo un ting att ach in g screw s Belt Id l e r sp rin g Pum p hos es 7. Lift [...]
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Page 24
T o avoid risk of electrical shock, personal injury , or death, disconnect power to unit before servicing. Disassembly Procedures RS3100007 Rev . 0 24 WARNI NG ! Motor Disassembly 1. Remove nuts, steel washers, spacers and rubber mounts securing motor to mounting bracket. Moto r assembly Mo tor moun tin g bracket Locknut Roll pin Moto r shield Moto[...]
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Page 25
T o avoid risk of electrical shock, personal injury , or death, disconnect power to unit before servicing. Disassembly Procedures 25 RS3100007 Rev . 0 WARNI NG ! Loc ki ng t ab Sw it c h at tach ing screws Connection bl oc k Motor switch 4. Remove screw securing motor switch to motor and remove switch. 5. Disconnect internal motor leads from motor [...]
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Page 26
T o avoid risk of electrical shock, personal injury , or death, disconnect power to unit before servicing. Disassembly Procedures RS3100007 Rev . 0 26 WARNI NG ! T ub Cover and Gasket 1. There are eight tub cover hold-down tabs which snap over the outer tub flange. Push downward on tub cover , this will release the tension on the hold-down tab on t[...]
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Page 27
T o avoid risk of electrical shock, personal injury , or death, disconnect power to unit before servicing. Disassembly Procedures 27 RS3100007 Rev . 0 WARNI N G ! 14. Remove screws and lockwashers securing counterweight and each support leg to outer tub weldment. Lift transmission, weldment assembly and counterweight of f tub. 15. Remove screws sec[...]
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Page 28
T o avoid risk of electrical shock, personal injury , or death, disconnect power to unit before servicing. Disassembly Procedures RS3100007 Rev . 0 28 WARNI N G ! Weldment and Bearing Assembly 1. Remove outer tub, see Outer T ub” procedure, steps 1 through 1 1. 2. Remove screw , washer and helix holding drive pulley to input shaft and transmissio[...]
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Page 29
T o avoid risk of electrical shock, personal injury , or death, disconnect power to unit before servicing. Disassembly Procedures 29 RS3100007 Rev . 0 WARNI N G ! T ransmission Assembly 1. Remove outer tub, see Outer T ub” procedure, steps 1 through 1 1. 2. Remove screws securing each support leg to outer tub. Lift weldment assembly , and brake a[...]
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Page 30
A–1 RS3100007 Rev . 0 Appendix A[...]
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Page 31
RS3100007 Rev . 0 A–2 CONNECT WA TER FILL HOSES T O WASHER T ightly push one flat rubber washer into one end of each water fill hose and attach this end of hose to washer . HOT and COLD connections are identified by letters H and C stamped into washer cabinet and by HOT and COLD printed on water fill hoses. MO VE WASHER T O FINAL AREA; REMO VE SH[...]
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Page 32
A–3 RS3100007 Rev . 0 SECURE DRAIN HOSE T O DRAIN Remove drain hose from shipping position on rear of washer by unhooking hose from retainer clamp. Use beaded tie-down strap to secure “hook” end of drain hose to standpipe, wall inlet hoses, or laundry tub (must hold at least 20 gallons). IMPORT ANT : T o prevent siphoning, do not place ribbed[...]
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Page 33
RS3100007 Rev . 0 A–4 POSITION AND LEVEL WASHER Position washer in final location on clean, dry , firm, and level floor . NOTE: T o avoid damage to legs and base, do not slide washer across floor if leveling legs have been extended. 1. Loosen 7 /8" locknuts and extend front leveling legs. Place rubber foot pads on all four leveling legs. Adj[...]
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Page 34
A–5 RS3100007 Rev . 0 Installation Summary Scr ewd riv e r Plie rs Wr e nch Level Y ou'll Need a Few Things Before Y ou Begin 2 f lat rubb er w a shers 2 screened hose fi lters HOT COLD 2 water fi ll hoses 4 ru bb er l e vel ing foot pad s bead ed tie-down strap T ools Par ts Supplied (In shipping brace) R un th r o ugh a cycle b efore washi[...]
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Page 35
RS3100007 Rev . 0 A–6 Important Safety Information Sa v e These Instr uctions Grounding Instr uctions For safety , washer must be grounded. All washer power supply cords are equipped with 3-prong grounding plug. Plug on cord must be plugged into appropriate outlet that is properly installed and grounded in accordance with all local codes and ordi[...]
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Page 36
A–7 RS3100007 Rev . 0 ü Befor e Y ou Install Cons i der De scription Locat ion U se d imen sions shown in m anual to deter mi ne s pace neede d f or eas y insta llation and ser vici ng. Install washe r on a solid floor. Never inst a ll washe r on a pl atform or weak support struc ture. W ood f loor const ructions m a y some tim es need to b e re[...]
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Page 37
B – 1 RS3100007 Rev . 0 Appendix B[...]
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Page 38
RS3100007 Rev . 0 B – 2 Owner's Manual T op Loading W asher K eep instr uctions f or future r eference. Be sure manual stays with w asher . Contents Important Safety Information ....... B – 4 Starting the Wash ...................... B– 5 Cycles ....................................... B – 7 Dispensers ................................. B[...]
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Page 39
B – 3 RS3100007 Rev . 0 Recognize Safety Symbols, Words, Labels DANGER ! DANGER— Immediate hazards which WILL result in severe personal injury or death. WARNING ! W ARNING— Hazards or unsafe practices which COULD result in severe personal injury or death. CAUTION ! CAUTION— Hazards or unsafe practices which COULD result in minor personal in[...]
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Page 40
RS3100007 Rev . 0 B – 4 Impor tant Safety Infor matio n WARNING ! T o reduce risk of fire, electric shock, serious injur y , or death w hen using your washer , follow these basic precautions: 17. Use only fabric softeners or products to eliminate static that are appropriate for automatic washers. 18. Keep your washer in good condition. Bumping or[...]
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Page 41
B – 5 RS3100007 Rev . 0 Star ting the W ash 1. Prepare clothes for washing For best wash results: • Remove items from pockets and cuffs • Close zippers and fasteners; mend rips and tears • Sort items into separate loads • Pre-treat stains and heavily soiled areas 2. Select WASH/RINSE temperature Always follow garment manufacturer’s care[...]
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Page 42
RS3100007 Rev . 0 B – 6 Star ting the W ash (cont'd) 4. Select WASH/SPIN speed Select wash/spin speed most appropriate to type of fabric in wash load. See chart below . WASH/SPIN SPEED LOA D TYPE Regular/Fa st Sturdy fabri cs needing m ax imum water ex tract io n Regular/Slow S t urdy fabri cs needi ng s low er spin speed to re duce wrinkl i[...]
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Page 43
B – 7 RS3100007 Rev . 0 Cy cles REGULAR Use for sturdy items, like play or work clothes, towels, T-shirts, etc. DOUBLE WASH DOUBLE WASH automatically advances into the REGULAR wash cycle. Use to wash heavily soiled clothes twice with detergent in each cycle. T o deliver extra detergent, • LIQUID DETERGENT : place in fabric softener dispenser fo[...]
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Page 44
RS3100007 Rev . 0 B – 8 Dispensers Fabric Softener Dispenser Fabric softener dispenser is located on top of agitator . Dispenser automatically releases liquid fabric softener at proper time during rinse cycle. F abric Softener Use Tips • Liquid fabric softeners are dispensed during final rinse. Do not combine with bleach, bluing, starch, deterg[...]
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Page 45
B – 9 RS3100007 Rev . 0 Lint Filter Amana's self cleaning lint filter works throughout the wash cycle to constantly remove lint and other residue from the water . Located between the outer and inner tub, the lint filter removes lint as water passes from the bottom of the outer tub back to the inner tub. As water passes from the outer tub to [...]
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Page 46
RS3100007 Rev . 0 B–10 Mo ving and Stora ge Mo ving Washer to New Location Replace shipping plug under motor and shipping brace in tub. Refer to Installation Instructions for proper procedures whenever washer is moved. See illustration. Ship ping plug and locati on in w asher Ship ping br ace Cold Storage and Non-Use Periods WARNING ! Explosive h[...]
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Page 47
B–11 RS3100007 Rev . 0 T r ouble Shooting Y ou may save time and money by checking items below before calling for service. List includes common concerns that are not the result of defective workmanship or materials. If your question is not explained below , contact Amana Consumer Affairs Department at 800-843-0304. TO PIC PO SSI BL E CA USE SO LU[...]
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Page 48
RS3100007 Rev . 0 B–12 T r ouble Shooting (cont'd) TO PIC PO SSIBLE CA USE SOL UTI ON WA TER Wash load too wet a fter spin O ve rlo ad ed was h t ub Do no t ov er l oa d was he r. Un balance d load Rear r a nge lo ad to allo w prope r spin. Ki nk e d d rai n ho s e St r ai gh te n d rai n ho s e. Wat e r ent e r s slow l y or do es not enter[...]
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Page 49
B–13 RS3100007 Rev . 0 1999 Amana Appliances Amana, Iowa 52204 Part No. 40068302 Printed in U.S.A. 8/99 Amana W asher W ar ranty Full ONE Y ear War r ant y For one (1) year from the date of original retail purchase, Amana will repair or replace any part that fails due to a defect in materials or workmanship. Limited War ranty After one year f[...]
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Page 50
C – 1 RS3100007 Rev . 0 Appendix C[...]
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Page 51
RS3100007 Rev . 0 C – 2 T op Loading W asher Keep instructions for future reference. Be sure manual stays with washer . Contents Important Safety Information ................................. C – 3 Product Registration and Service .......................... C – 4 Before Y ou Install ................................................. C – 5 In[...]
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Page 52
C – 3 RS3100007 Rev . 0 13. Use your washer only for its intended purpose: non-commercial clothes washing. 14. Always disconnect washer from electrical supply before attempting any service. Disconnect power cord by grasping the plug, not the cord. 15. Install washer according to Installation Instructions. All connections for water , drain, electr[...]
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Page 53
RS3100007 Rev . 0 C – 4 Important Information Thank you for buying an Amana washer! Please take the time to complete the registration card and return promptly . If registration card is missing, call Amana Consumer Affairs Department. When contacting Amana, provide product information from serial plate found on lower right hand corner of inner lid[...]
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Page 54
C – 5 RS3100007 Rev . 0 Before Y ou Install Motor Overload Protector Internal overload protector automatically stops motor in event of overload. Overload protector resets in approximately 3 minutes and motor automatically restarts. If overload protector stops motor again, quit using washer and call service technician. Loading wash tub too full ma[...]
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Page 55
RS3100007 Rev . 0 C – 6 Before Y ou Install Risers Risers or air cushions may be installed if pipes knock or pound when flow of water stops. Risers are more efficient when installed as close as possible to water supply faucets. Drain Drain receptacle must be able to handle hose with at least 1¼" (32cm) outside diameter . End of drain hose m[...]
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Page 56
C–7 RS3100007 Rev . 0 Installation Instructions STEP 1 Mo ve washer to final ar ea Remov e shipping plug and save for r euse MOVE W ASHER TO FINAL AREA; REMOVE SHIPPING PLUG W asher must be within 4 feet of desired area before beginning installation. Open washer lid to remove styrofoam shipping brace from agitator . Remove installation parts from[...]
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Page 57
RS3100007 Rev . 0 C–8 STEP 7 Bef or e fir st use to was h c lothes, ad d wa ter and deterg ent to tub Run through one wash cycle IMPORT ANT : T o prevent siphoning, do not place ribbed portion of drain hose into standpipe. Avoid air-tight seal around standpipe adapter . POSITION AND LEVEL W ASHER Position washer on clean, dry , firm, and level fl[...]
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Page 58
C–9 RS3100007 Rev . 0 Operating Instructions W asher Control Panel T o W ash Clothes Clean clothes are the result of proper load preparation, water temperature selection, detergent, and amount of water in wash cycle. See W ashing Guide in literature packet for additional wash preparation instructions. 1. P r epare clothes f or washing For best wa[...]
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Page 59
RS3100007 Rev . 0 C–10 WA SH/S PIN SPEE D LOA D TY PE Re g u l ar /F as t Sturdy fabrics needing m axi mum wat er extraction Reg ul ar /S low Sturdy fabrics needi ng slower spin speed to reduce wrinkling Gen tl e/F as t Heavy loads of delicate fabri cs needing fast spin fo r better w ater ex traction Gen tl e/S low Delicate fabrics needing slower[...]
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Page 60
C–11 RS3100007 Rev . 0 Helpful Hints and Features Following are general suggestions for using your top- load washer . See Amana’ s W ashing Guide for detailed information about preparing your wash loads, effect of water hardness, water temperature settings, load sizes, laundry aids, special care items, and stain removal. Pauses W ash action con[...]
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Page 61
RS3100007 Rev . 0 C–12 Care and Cleaning Automatic Balance System Y our new washer will automatically adjust to unbalanced loads without shutting down or interrupting the cycle. The cycle will automatically complete at the fastest spin speed possible. In a severe out-of-balance condition, clothes may contain excessive moisture. If this should hap[...]
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Page 62
C–13 RS3100007 Rev . 0 Before Calling Service TOPI C POSSIBL E C AUSE SOLUTION NOI SE “Cl unkin g” or gear sounds Normal mechani cal sounds in commercia l-qual it y w asher N ormal oper ation. Loos e objec ts, such as coi ns or pins, in t ub or pump St op washer and che ck tub. R em ov e loose obje cts. I f noi se continu es after washer i s [...]
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Page 63
RS3100007 Rev . 0 C–14 Before Calling Service TOPI C POSSI BLE C AU SE SOLUTI ON WA T ER Wash l oad too wet after spi n Over l oaded wash tub Do not overl oad washer. See Washing Gui de fo r det ai ls. Unbal anced l oad Rearrang e load to al low proper spin. Ki nked dra in hos e St rai ghten drai n hose. W a t e r en te rs s lo w l y or does not [...]
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Page 64
C–15 RS3100007 Rev . 0 Cold Storage and Non-Use Periods Cold Weather Care If washer is delivered when outside temperature is below freezing, or if washer is stored in unheated room or area during cold months, do not operate until washer has warmed to room temperature. Do not install or operate washer where temperatures will drop below freezing. C[...]
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Page 65
RS3100007 Rev . 0 C–16 W arranty Home Laundry Automatic Washer Product Full T wo Y ear Warranty Five Y ear Full W arranty on T ransmission Limited Five Y ear W arranty on Cabinet Limited T en Y ear Warranty on T ransmission Limited T wenty Y ear Warranty on Stainless Steel Inner W ash T ub W arranty Provides For: FIRST TWO YEARS Amana Appliances [...]
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Page 66
C–17 RS3100007 Rev . 0 Fast T rack for Installing W asher See manual for details Mo ve washer to final installation ar ea Remo v e shipping br ace and shipping plug 1 Push r ubber washer into end of fill hose Connect water fill hoses to washer 2 Connect wa ter fill hoses to faucets 3 Secur e dr ain hose to dr ain 4 P osition and lev el washer 5 C[...]