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American Dynamics Intellex Intellex LT manual

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  • Page 1

    Intellex ® L T Digital V ideo Management System Quick Reference Guide and T roubleshooting G uide Part Number 82 00-0201-99 A0[...]

  • Page 2

    Quick Reference G uide and T roub leshooting Gui de ii Notice The information in this manual was current when published. The manufactur er res erves th e righ t to r evise and improve its products. A l l specifications ar e therefor e subject to change wit hout notice. Copyright Under copyright laws, the contents of this manual may not be copied, p[...]

  • Page 3

    Quick Re ference Guide 1 QUICK REFERENC E GUIDE INTELLEX MAIN SCREEN The Intellex main screen is shown below . Most unit functions can be accessed from this scr een. The main scr een controls and indicators ar e described below: 1. On-screen Controls — Use th e mouse pointer to access unit functi ons. For a description of these controls, see On -[...]

  • Page 4

    Quick Reference G uide and T roub leshooting Gui de 2 Quick Re ference Gui de 4. Imag e Databas e — This pr ogress bar indicates how much recor ding space in the image database has been used an d how much is available. 5. Mute — Click to mute audio. 6. V olume Sli der — Slide the volu me slider to adjust the outpu t level of the playback audi[...]

  • Page 5

    Intellex ® L T Digital V ideo Man agement System Quick Re ference Guide 3 11 . A l a r m s — Click to display the alarm r eview scre en. The tex t on the button chan ges to y ellow if ther e ar e ala rms to r eview . Unless a ll alar ms ar e r e view ed, t he text r emains yellow . (The button text is normally white.) 12. 1x1 — Click to select[...]

  • Page 6

    Quick Reference G uide and T roub leshooting Gui de 4 Quick Re ference Gui de MAIN SCREEN OPERATI ON NOTE: Y ou must ha ve permiss ion from the system adminis trator to access it ems marked with an ‘*’ T O PERFORM THIS ACTIO N: DO THIS: Change the s creen format Click a screen format butt on ( 1x1 , 2x2 , 3x3 , 4x4 ). (DV8000 uni ts have only 8[...]

  • Page 7

    Intellex ® L T Digital V ideo Man agement System Quick Re ference Guide 5 PLAYBACK SCREEN T o display the playback s cr een, click the Pl ay/Pause button. The play back screen appears. The playback scr een controls and indicators ar e described below : 1. Begin flag — In Play mo de, first define a video clip by clicki ng the Begin flag (left of [...]

  • Page 8

    Quick Reference G uide and T roub leshooting Gui de 6 Quick Re ference Gui de 3. Export — Click to export an y selected clip(s) to th e CD-R W drive. After you click Expor t , th e Export D irectory dialo g a ppear s, w he re Export to CD-R(W) is the defau l t op t i on . 4. Image Are a — The Intellex unit displays playback images in this ar ea[...]

  • Page 9

    Intellex ® L T Digital V ideo Man agement System Quick Re ference Guide 7 13. Play/Pau se knob o r VCR Control — Controls the playback speed and dir ection. The unit displays the playback speed ( 1x to 5x ) and dir ection (forwar d or revers e). VCR Control — Y ou can contr ol p lay/pause as well as playback direction and speed by clicking eac[...]

  • Page 10

    Quick Reference G uide and T roub leshooting Gui de 8 Quick Re ference Gui de Play back images Click a camera button. If playback is paus ed, click Play/Pause. Pause im age pl ayback Click Pl ay/Pau se . Adjust play back speed and speed dir ec tion ( Play or Pause ) T o play bac k images at differ ent sp eeds in forward direction, turn the knob to [...]

  • Page 11

    Intellex ® L T Digital V ideo Man agement System Quick Re ference Guide 9 INSTA L LATION AND USE OF I NTELLEX ACCESSORIES Intellex USB Flop py Drive-RDVFLP 01 The Intellex USB floppy drive can be used to s ave Intellex conf igurations, si ngle .bmp images from the image tools fe ature, and to install software pa t ches and upgrades. If the USB Flo[...]

  • Page 12

    Quick Reference G uide and T roub leshooting Gui de 10 Quick Re ference Gui de 5. One of the items in the device tr ee w ill be CDROM. Click on the + sign next to the CDROM item to expand the tr ee for that item. 6. The expanded t r ee will show the device identified by the manufactur er or model. Click on it to select the device. 7. Click on the P[...]

  • Page 13

    Intellex ® L T Digital V ideo Man agement System Quick Re ference Guide 11 Intelle x Serial Interf aces and T ext Recording Internal COM ports Intellex units with version 2.1 hard ware or later have only one external serial port. It should be confi gured as COM 2 and is dedicated to the T ouch T racker interface . (The motherboard B IOS parameters[...]

  • Page 14

    Quick Reference G uide and T roub leshooting Gui de 12 Quick Re ference Gui de Since the internal and extern al modems have specific port number requir ements, always install the modems before installing the port expanders. Adding the modem later will result in reassignment of the serial port n umbers. Foll ow this p rocedur e: • Install all mode[...]

  • Page 15

    Intellex ® L T Digital V ideo Man agement System Quick Re ference Guide 13 V erifying Data Recording T o verify data has been r ecorded, pla y back the video fr om the associated camera. Click on the “ A ” button to open th e text display window . The text stream name should be in the box at the bo ttom of the text windo w . NOTE: The text st [...]

  • Page 16

    Quick Reference G uide and T roub leshooting Gui de 14 Quick Re ference Gui de EXPORT TO CD–R CONSIDERATIONS W riting video data to a CD-R is not always 1 00% successful. The Intellex s oftware pro- vided with this sy s tem and th e CD-RW drive both employ special techniques to reduce the possibilit y of buffer underruns and to provide reliable C[...]

  • Page 17

    T roubleshooting Guide 15 T ROUBLESHOOTING GUIDE IN CASE OF T ROUBLE If a pr oblem occurs, review the manual sect ion covering the activity asso ciated with the problem. If necessary , consult the T roubleshooting Gu id e on the follo wing pages. This guide identif ies problems, poss ible ca uses and suggested ac tio ns for: • Problems during sta[...]

  • Page 18

    Quick Reference G uide and T roub leshooting Gui de 16 T roubles hooting Guide PROBLEMS DURING STARTUP PROBL EM POSSIBLE CAUSES SUGGESTE D ACTION Power indicator is not lit. No power to the un it. Make sure the po w er cord is correctly connected to the uni t. Make sure power is available at the s upply outlet. Power switch not engaged. Insert a pa[...]

  • Page 19

    Intellex ® L T Digital V ideo Man agement System T roubleshooting Guide 17 Nothing d ispl ays on t he opti onal Ca ll Monitor output. No power to the optio nal call monitor . Make sure the power cord is connected to the call mon ito r correctly and the switch i s turn ed on. Call Monitor cable is not properly connected. Make sur e the vi deo cable[...]

  • Page 20

    Quick Reference G uide and T roub leshooting Gui de 18 T roubles hooting Guide Unit locks up after the Intellex splash screen appears. Unit encou ntered an Intellex softwa re or database pro blem. Insert a paper clip into the pinhole above the RE C indicator on t he fr on t panel to reset the unit. If the problem remains, contact your dealer or Se [...]

  • Page 21

    Intellex ® L T Digital V ideo Man agement System T roubleshooting Guide 19 IMAGE PROBLEMS PROBLEM POSSIBLE CAUSES SUGGESTE D ACTION Image rate slow; qual ity OK. Camera not mount ed properly . Stabil ize camera mount. Camera is random interlace or fault y . Check camera operation. Replace with 2:1 ( ful l) interlace camera. Image quality poor . Ca[...]

  • Page 22

    Quick Reference G uide and T roub leshooting Gui de 20 T roubles hooting Guide Live im age s appear too bright. Some camera s ar e not terminated. Chan ge t he ca mera termi nation s etting for eac h affected ca mera on the T erm inatio n scr een . The internal term ination for the af fected Camera Out connector is defective. T e st the unit by swi[...]

  • Page 23

    Intellex ® L T Digital V ideo Man agement System T roubleshooting Guide 21 Images appear on the monitor but not on the loo p through device. Problem with th e loo p through device or its cabling and con nectors. T e st the unit by swi tching the camera input and output cables to a diff erent pair of camera connectors. Then disable termin ation on [...]

  • Page 24

    Quick Reference G uide and T roub leshooting Gui de 22 T roubles hooting Guide Alar m output devices do not res p o nd . Alarm output device not connected properly . Check connections and correctly connect alarm. System time no t set correctly in 24 -hour format. Use the Date/Time op tion to set the system time in 24- hour for mat. Contin uous al a[...]

  • Page 25

    Intellex ® L T Digital V ideo Man agement System T roubleshooting Guide 23 Unit triggers filter when unimpo rtant activity occurs. Unimportant ac tivity are a is included in target ar ea. Deact iva te u nimpor tant area on the appropriate filter setu p scr een. Sensitivi ty is set too h igh. Change the Sensitivity setting on the a ppr o priat e fi[...]

  • Page 26

    Quick Reference G uide and T roub leshooting Gui de 24 T roubles hooting Guide When en hancing an image, the Restor e button becomes disabled. When you return to the playback scre en , it is blank. The unit is in circular mode, and it h as overwritten the im ag e in the image database with a newer i mage. If you saved or print ed the enhanced image[...]

  • Page 27

    Intellex ® L T Digital V ideo Man agement System T roubleshooting Guide 25 AUDIO PROBLEMS PROBL EM POSSIBLE CAUSES SUGGESTE D ACTION No Live Audio. Audio so u rce not connected. Connect the source to the pr ope r inpu t: • Micr ophone goes in the pink conne ctor . • Line in goes in the blu e connector . The audio source is not sele cted in Int[...]

  • Page 28

    Quick Reference G uide and T roub leshooting Gui de 26 T roubles hooting Guide Poor au dio qua lity . Levels set incorrectly . Check the audio record level in the audio se tup s cr een and be sue that the indica tor is in the green ar ea Incorrect audio source equipment. Check that the microphone and amplifiers a re correct for the ap plica tion. N[...]

  • Page 29

    Intellex ® L T Digital V ideo Man agement System T roubleshooting Guide 27 Serial port numbers change. New devices added. The seria l port assign me nts (COM1, etc.) can change if new peripherals (like a modem) ar e added. Add all perip herals and ac cessor ies and reboot; then set up the text st r eams. A diff erent port expander is connected A d[...]

  • Page 30

    Quick Reference G uide and T roub leshooting Gui de 28 T roubles hooting Guide CLE A NING THE T APE D R IVE Many tape pr oblems result fr om dirty and clogged heads on the tape drive. Often these pro bl ems can be resolved by r egular drive maintenance. In units equipped with a S ony tape drive th e Status ligh t on the tape drive blink s and the u[...]

  • Page 31

    Intellex ® L T Digital V ideo Man agement System T roubleshooting Guide 29 The tape is not formatte d. The unit cannot back up the image database to an unformatted tape. T o format this tape: Sel ect Ye s and click Next . After formatti ng the tape, the unit continues with the backup. T o use a different t ape: Sel ect No and click Next . After th[...]

  • Page 32

    Quick Reference G uide and T roub leshooting Gui de 30 T roubles hooting Guide OTHER T APE MESSAGES MESSAGE ACTION The Stat us indic at o r on the tape drive is flashing. The drive needs to be cleaned. Stop the ar chive operation and clean the tape drive (see Clea ning th e T ape Dr ive ). The tape drive has completed 24 hours of operation sin ce t[...]

  • Page 33

    Intellex ® L T Digital V ideo Man agement System T roubleshooting Guide 31 T ape medi a error (0xnn-0xnnnn). Either the tape drive must be cleaned or the tape is damaged. W rite down the error n um ber . Click Finish to exit the message scr een. Clean the tape drive (se e Cleaning the T ap e Drive ). If the problem r emains, try a new tape. If the[...]

  • Page 34

    Quick Reference G uide and T roub leshooting Gui de 32 T roubles hooting Guide NOTES[...]