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Table of contents for the manual
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Page 1
APC Smart-UPS ® RT SURT A1500XL/SURT A1 500XLJ/SURT A2000XL Uninterruptible Power Supply User Manual Intr oduction/Befor e Installation About this Manual The APC Smart-UPS ® R T (SUR T A1500XL, SUR T A1500XLJ, and SUR T A2000XL) is a high- performance, Uninterruptible Power Supply (UPS) desig ned to prevent blackouts, b rownouts, sags and surges [...]
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Page 2
Installation 2 Smart-UPS RT SURTA1500XL/SURTA1500XLJ/SU RTA2000 XL Uninterruptible Powe r Supply User Manual – Do not operate the UPS where there is excessi ve dust or the temperature or humidity are outside the specified limits. Installation Refer to instructions below for information on how to install the UPS in a rack, as a tower configura- ti[...]
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Page 3
Installation Smart-UPS RT SURTA1500XL/SURTA1500XLJ/SURTA200 0X L Uninterruptible Power Supply User Manual 3 1. Connect equipment to PDU receptacles . 2. If applicable, connect equipmen t to the serial or USB com port . 3. Connect ground cable of voltage surge-suppres sion equipmen t or the optional Smart-UPS R T battery pack to the TVSS scr[...]
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Page 4
Installation 4 Smart-UPS RT SURTA1500XL/SURTA1500XLJ/SU RTA2000 XL Uninterruptible Powe r Supply User Manual The EPO feature provides immediate de-energizing of the UPS and connected equipment from a remote location, without switch ing to battery operation. 1. Use one of the following cable types to connect the UPS to the EPO switch. – CL2: Class[...]
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Page 5
Terminal Mode Configuration Smart-UPS RT SURTA1500XL/SURTA1500XLJ/SURTA200 0X L Uninterruptible Power Supply User Manual 5 Connect Power and Start Up the UPS 1. Plug the UPS into a two-pole, three-wire, grou nded receptacle only . A v oid using extension cords. a. Check to ensure that the Site W i ring Fault LED light on the back of the UPS is [...]
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Page 6
Operation 6 Smart-UPS RT SURTA1500XL/SURTA1500XLJ/SU RTA2000 XL Uninterruptible Powe r Supply User Manual b. Select the COM port that is connected to the UPS. The port settings are: • Bits per second - 2400 • data - bits 8 • parity - none • stop bit - 1 • flow control - none c. Press Enter . 4. Once the terminal window is open , follow th[...]
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Page 7
Operation Smart-UPS RT SURTA1500XL/SURTA1500XLJ/SURTA200 0X L Uninterruptible Power Supply User Manual 7 Display Panel Functions On Battery Operation The UPS switches to battery operation automatically if the utility power fails. Whi le running On Bat- tery , an alarm beeps four times every 30 seconds. Press the button to silence this alarm. If the[...]
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Page 8
Configuration Settings 8 Smart-UPS RT SURTA1500XL/SURTA1500XLJ/SU RTA2000 XL Uninterruptible Powe r Supply User Manual Utility V oltage Measurement 1. Press and hold the button to view th e utility voltage bar graph indicator . 2. After a few seconds, this five-LED Battery Charge indicator will show the utility input voltage. 3. Refer to the approp[...]
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Page 9
Configuration Settings Smart-UPS RT SURTA1500XL/SURTA1500XLJ/SURTA200 0X L Uninterruptible Power Supply User Manual 9 Low Battery Wa r n i n g 2 minutes • 2 m •5 m •8 m • 1 1 m • 14 m • 17 m • 20 m • 23 m PowerChute software in terface provides auto- matic, unattende d shutdown when approxi- mately two minutes of battery operated ru[...]
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Page 10
Storage, Maintenance, Transport, and Service 10 Smart-UPS RT SURTA1500XL/SURTA1500XLJ/SU RTA2000 XL Uninterruptible Powe r Supply User Manual Storage, Maintenance, T ransport, and Service Storage Store the UPS covered in a cool, dry lo cation with the b attery(s) fully charged. At 5° to 1 13° F (–15° to 45° C), charge the UPS battery every si[...]
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Page 11
Storage, Maintenance, Transport, and Service Smart-UPS RT SURTA1500XL/SURTA1500XLJ/SURTA200 0X L Uninterruptible Power Supply User Manual 11 Battery Replacement Instructions If the battery needs replacement, follow the steps below to re move the battery from the UPS. 1. Disconnect the battery . See step 3 in “T ranspo rting the UPS to Another Loc[...]
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Page 12
Troubleshooting 12 Smart-UPS RT SURTA1500XL/SURTA1500XLJ/SU RTA2000 XL Uninterruptible Powe r Supply User Manual T r oubleshooting Use this chart to solve minor UPS instal lation and operation problems. Refer to www .apc.com with complex UPS problems. Problem and/or Possible Cause Solution UPS will not turn on The battery is not connected properly [...]
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Page 13
Troubleshooting Smart-UPS RT SURTA1500XL/SURTA1500XLJ/SURTA200 0X L Uninterruptible Power Supply User Manual 13 Bypass and Overload LEDs are illuminated and the UP S emits a sustained alarm tone (Refer to “Display Panel Indicators” on page 6.) The UPS is overloaded . The connected eq uipment exceeds the specified “maxi mum load” as defined [...]
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Page 14
Troubleshooting 14 Smart-UPS RT SURTA1500XL/SURTA1500XLJ/SU RTA2000 XL Uninterruptible Powe r Supply User Manual The Site Wiring Fault LED on the rear panel is illuminated (Refer to “D isplay Panel Indicators” on page 6.) The UPS is plugged into an improperly wired utility power outlet. W iring faults detected include missi ng ground, hot-neutr[...]
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Page 15
Radio Frequency, Regulatory, Warranty, and Cop yright Information Smart-UPS RT SURTA1500XL/SURTA1500XLJ/SURTA200 0X L Uninterruptible Power Supply User Manual 15 Radio Fr equency , Regulatory , W arranty , and Copyright Information Radio Fr equency W arning This equipment has been tested and found to comply with th e limits for a Class A digital de[...]
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Page 16
*990-1856A* Limited W arranty American Power Conversion (APC) warrants its produ cts to be free from defects in materials and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at i ts own sole opt ion, any such defective products. T o obtain service under warran[...]