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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Ameriphone Q90, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Ameriphone Q90. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Ameriphone Q90 should contain:
- informations concerning technical data of Ameriphone Q90
- name of the manufacturer and a year of construction of the Ameriphone Q90 item
- rules of operation, control and maintenance of the Ameriphone Q90 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Ameriphone Q90 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Ameriphone Q90, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Ameriphone service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Ameriphone Q90.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Ameriphone Q90 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
TEXT TELEPHONE Operating Instructions English TM © AMERIPHONE, Inc. 5290-4001 0 10/01 Eng ∆ M20001 Q90[...]
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Page 2
When using your telephone equipment, always follow basic safety precautions to r educe the risk of fire, electric shock, and injury to persons, including the following: 1. Read and understand all instructions. Observe all warnings and other markings on the product. 2. During thunderstorms, avoid using telephones except cordless models. Ther e may b[...]
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Page 3
CHAPTER 1: INTRODUCTION ....................................................................................2 CHAPTER 2: P ACKAGE CHECKLIST ........................................................................3 CHAPTER 3: FEA TURES IDENTIFICA TION ................................................................4 A. Primary Functions ............[...]
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Page 4
CHAPTER 1 INTRODUCTION 2 Thank you for selecting your new Q90 T ext T elephone (TTY) from AMERIPHONE Inc. It has been designed to meet the highest quality standards in or der to provide you with years of convenient and trouble fr ee service. Please read these operation instructions thoroughly befor e using your Q90. Keep this manual for future r ef[...]
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Page 5
Figure 1 - Package Components CHAPTER 2 P ACKAGE CHECKLIST Y our Q90 TTY package should contain the following items: Q90 TTY AC Adapter Phone Cord Cell Cord Operating Instructions Quick Guide Six NiCad Rechargeable Batteries F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 ESC !@ # £ $% ^ & *()_ 1 23 4 56 7 8 90 : ; " ’ - + = Back Space QWE R[...]
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Page 6
TO LINE TO PHONE HCO SPEAKER 12 VDC 500 MA CELLULAR (2.5MM) 4 CHAPTER 3 FEA TURES IDENTIFICA TION Shift key Ctrl key Special Function keys (see page 6) T elephone Line Jack Jack for T elephone AC Adapter Jack Cellular Phone Plug Battery Compar tment (underneath) Printer Port (under neath) HCO Speaker Cradle Connection F1 F2 F3 F4 F5 F6 F7 F8 F9 F10[...]
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Page 7
CHAPTER 3 (CONTINUED) exit from special function mode and go back to normal Q90 TTY operation. (page 20) dial a phone number (page 19) redial the last dialed number (page 19) dial the number stored in phone directory #1 ( page 19) request VCO call service (page 19) send programmed message (page 19) send programmed message (page 19) activate Hi-Spee[...]
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Page 8
6 CHAPTER 3 (CONTINUED) SECONDAR Y FUNCTIONS For a detailed explanation of the Secondary Functions, see Chapter 7. F8 SA VE F11 FLASH F12 STICKY F1 DIAL F4 VCO REQ. F5 MSG 1 F6 MSG 2 F7 Hi-SPEED F13 MENU Ctrl Ctrl Ctrl Ctrl Ctrl Ctrl Ctrl F9 HCO Ctrl F10 TRANSF Ctrl Ctrl ! 1 Ctrl Q Ctrl A Ctrl Z Ctrl B Ctrl Ctrl Ctrl F2 REDIAL Ctrl Shift Shift F3 Q[...]
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Page 9
1. Connect one end of the phone cord into the back of the Q90 marked TO LINE. 2. Connect the other end of the phone cord to the telephone wall jack (as shown in Figure 3). CHAPTER 4 INST ALLA TION B. Direct Phone Line Connection 1. Connect the AC adapter plug into the back of the Q90 marked 12 VDC. 2. Plug the AC Adapter into your wall outlet (as s[...]
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Page 10
8 Figure 6- Cell Phone Connection D. Cellular Phone and Cordless Phone Connection CHAPTER 5 SETTING UP YOUR Q90 TTY Y our Q90 comes ready to use. However , for your convenience, we suggest you set up three basic featur es: Phone Directory for memory dialing, and MSG 1 and MSG 2 for user -programmed messages. A. Adding Names and Numbers to the Phone[...]
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Page 11
9 C. Factory Preset Modes of Operation 1. Press Power to turn on the Q90. 2. Press F8 to select Save mode. 3. Press F5 to select MSG 1 or F6 for MSG 2. 4. T ype the message. Use the Backspace key to erase errors. The message can be up to 503 cha- racters long. 5. When the message is complete, press Return to save the message or press ESC to exit wi[...]
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Page 12
6. Form Feed 1. Press Spacebar to turn Form Feed on or off. 2. Press ESC to finish, or pr ess Return to continue to Repeat Key . 7. Repeat Key 1. Press Spacebar to turn Repeat Key on or off. 2. Press ESC to finish, or pr ess Return to continue to Mixed Case. 8. Mixed Case 1. Press Spacebar to turn Mixed Case on or off. 2. Press ESC to finish, or pr[...]
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Page 13
(Answering Machine includes: 1 1-13) 1 1. Auto Answer 1. Press Spacebar to turn Auto Answer on or off. 2. Press ESC to finish, or pr ess Return to continue to Auto Greet. 12. *Auto Greet 1. Press Spacebar to select Greeting Message. 2. Press ESC to finish, or pr ess Return to continue to Rings Before Answer . 13. *Rings Before Answer 1. Press Space[...]
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Page 14
1. Manual Dialing from Keyboard 1. Press the Power key to turn on the Q90. The opening screen will r ead DIALOGUE Q90 By AMERIPHONE . If no other function keys are pr essed, after 2 seconds the display will change to Off Line . 2. Press F1 and Enter Name or Number or Select Directory with will be displayed on the screen. 3. T ype in the desired tel[...]
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Page 15
2. Press F1 to enter Dial mode and Enter Name or Number or Select Directory with will be displayed. 3. T ype in the name of the person you are calling then pr ess Return to enter your selection. Or: 4. Press or until the desired name appears. Then pr ess Return to dial the directory number . 5. When the dialing sequence ends your Q90 will automatic[...]
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Page 16
B. Making a Phone Call (Cellular Phone or Cordless Phone) 3. Make sure Hi-Speed ™ is of f by pressing F7 once or twice, as needed. 4. Hold down Ctrl and press F3 . The display will show: Cell Phone Standby Mode . 5. When a call comes in, the ring flasher will flash. The display will show : Ringing... Answer Y our Cell Phone! 6. Start typing. 7. W[...]
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Page 17
D. T ransfer 1. Pr ess F10 to send the message Pls Hold.. . Y our TTY sends the message and then displays Hold Mode [ON] Press Any Key to Release . 2. T urn on another TTY on the same phone line. Using this TTY , press Return three times and the Q90 will automatically hang up and turn off. Y ou can continue your call on the other TTY . Note: If you[...]
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Page 18
1. Press Power to turn on the Q90. 2. Use the Q90 to dial your relay service number . 3. After your call is answered, press F4 and the Q90 will auto- matically send text requesting VCO relay service. 16 F . VCO (V oice Carry Over) Calls CHAPTER 6 (CONTINUED) instructions supplied with the printer to line up the top of the paper with the top of the [...]
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Page 19
Note: T o use the HCO function you must have a stereo headset or amplified speaker plugged into the HCO output jack. 1. Press Power to turn on the Q90. 2. Make sure HCO is on by pressing F9 once or twice, as needed. 3. Use the Q90 to dial your relay service number . 4. The Q90 will automatically mute the audio while you type and un-mute the audio w[...]
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Page 20
18 CHAPTER 6 (CONTINUED) The Q90 has a LOCK switch on the right side. T ur n the LOCK ON to prevent the Q90 from accidentally turning on and draining the battery . We strongly advise you turn the LOCK ON any time you move the Q90 from one place to another or carry it in your luggage or briefcase. Remember to turn the LOCK OFF before using your Q90.[...]
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Page 21
CHAPTER 7 GLOSSAR Y OF PRIMAR Y FUNCTIONS Dial - This key toggles the Q90 in or out of dialing mode. After turning on the Q90, press Dial once to select a phone number from the directory or to dial manually . See “ Making a Phone Call, ” page 12. Pressing the key a second time or pressing the ESC key cancels dial mode. Redial - Press this key t[...]
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Page 22
CHAPTER 7 GLOSSAR Y OF SECONDAR Y FUNCTIONS On/Off Line - This key causes the Q90 to connect or disconnect from the telephone line. W ait - This key is useful if you expect a long pause in a conversation. Activate this function and W aiting for Response will be displayed. Then, when your caller begins typing again, the ring signaler will flash. Cel[...]
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Page 23
Print M - When pressed this key sends the contents of the conversation memory to a printer . This key works off-line only . Enter Password - This key allows you to create a password for Remote message retrieval. Pr ess RETURN to save. Interruption - When the interrupt function is on and you are sending, the Q90 will pause every twenty characters to[...]
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Page 24
CHAPTER 8 GLOSSAR Y OF MENU MODE SETTINGS T o lear n how to operate the functions described in this section, see “ Changing Menu Mode Settings, ” page 9. T one/Pulse Dialing - This allows you to select the way the Q90 dials telephone numbers. Almost all telephone companies use tone dialing. Ringer - The Q90 can produce an audible ringing tone i[...]
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Page 25
23 CHAPTER 9 TROUBLE SHOOTING If any problem should arise during operation of your TTY , go through the suggestions listed below . Should the difficulty persist, contact AMERIPHONE or your authorized dealer for assistance. SYMPTOM CAUSE AND CORRECTIVE ACTIONS Keyboard “ Lock Up ” - Q90 not responding Nothing happens when Q90 is turned on Batter[...]
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Page 26
CHAPTER 10 MAINTENANCE INFORMA TION A. Caring for Y our Q90 B. Recharging Batteries Even though your Q90 TTY is built to last and is designed to be maintenance free, it contains sensitive and delicate electronic parts. T o protect your investment and ensure the best perfor mance, treat it with car e. • Avoid dropping your Q90 or subjecting it to [...]
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Page 27
25 Here ar e some commonly accepted abbreviations that r educe the need to type long phrases. GA means “ Go Ahead ” . When you finish typing your sentence or message, press GA key or type GA to show it ’ s the other party ’ s tur n to respond. For example, “ HI, THIS IS JANE, HOW CAN I HELP YOU? GA ” . When you see GA at the end of an i[...]
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Page 28
This warranty applies only to AMERIPHONE products that ar e purchased and used in the United States or Canada. AMERIPHONE warrants our TTY against defects in materials or workmanship for the period of one year from the date of purchase. If our extended warranty is purchased, this same warranty also applies to the period covered by the extended warr[...]
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Page 29
27 If your Q90 TTY is still in warranty , follow the directions in Chapter 12 for r epair service. If your AMERIPHONE product is not covered by our warranty , call us at (714) 897-1111 TTY or (714) 897-0808 (voice) for advice and other repair information, including charges. At our option, we may replace rather than r epair your AMERIPHONE product w[...]
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Page 30
PHYSICAL DIMENSIONS Size: 10 ” w x 7.3 ” d x 2.3 ” h Weight: 1.75 lbs. with batteries POWER UL/CSA listed AC Adapter: 12VDC, 300 or 500 ma, Rechargeable batteries: Six NiCad Size AA powers unit for up to 30 hours. KEYBOARD 68 ergonometric keys DISPLA Y T ransflective LCD with backlight 2 lines by 24 characters COMMUNICA TION CODES Baudot Code[...]
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Page 31
29 CHAPTER 17 A V AILABLE OPTIONAL ACCESSORIES Name ________________________________________________ Phone ( ) ______________________ Address __________________________________________________________ Phone is: TTY V oice City ________________________________________________ State ________ Zip __________________ Make your new Q90 even more [...]
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Page 32
INDEX Abbreviations ...................................... 25 Answering a phone call, cell or cordless call .......................14 Answering a phone call, direct connect ............................... 13 Auto ID ...........................................10, 22 Backlight ..............................................20 Batteries ...............[...]