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AMX MXT-1900L-PAN-NC manual

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Table of contents for the manual

  • Page 1

    Operation/Reference Guide Touch Panels MXT/D-1900L-PAN 19.4" Modero X Series® Pano ramic Tabletop Touch Panel 19.4" Modero X Series® Pa noramic Wall Touch Panel Last Updated: 10/24/201 2[...]

  • Page 2

    AMX Limited Warranty and Disclaimer This Limited W arranty and Disclaimer extends only to products purchased directly from AMX or an AMX Authorized Partn er which include AMX Dealers, Distributors, VIP’s or other AMX authorized entity . AMX warrants its products to be free of defects in material and workmanship under normal use for three (3) ye a[...]

  • Page 3

    AMX Software License and Warranty Agreement • LICENSE GRANT . AMX grants to Licensee the non-exclusive right to use the AMX Software in the manner described in this License. The AMX Software is licensed, no t sold. This license does not grant Licensee the right to create derivative wor ks of t he AMX Software. The AMX Software consists of general[...]

  • Page 4

    [...]

  • Page 5

    Table of Contents i MXD/T-1900L-PAN 19.4" Modero® X Series Panoramic Touch Panels Table of Contents Modero X Series® Touch Panels .................... ................................................... 1 Overview .............................. ......................... ................... .................... .................... 1 Features[...]

  • Page 6

    ii MXD/T-1900L-PAN 19.4" Modero® X Series Pa noramic Touch Panels Table of Contents Configuration and Programming ......................... .............................. ............... 23 Modero X Series Programming Guide ............ ................... ......................... ............ 23 Upgrading Firmware ..........................[...]

  • Page 7

    Modero X Series® Touch Panels 1 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch P anels Modero X Series ® Touch Panels Overview See more and do more with the most ele gant interf ace designed sp ecific ally for dedicated room control. The Modero X Series ® T ouch Panels provide se veral industry f irsts, including a beautiful, panor[...]

  • Page 8

    Modero X Series® Touch Panels 2 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels MXT-1900L-PAN The MXT -1900L-P AN ( FG5968-02 ) (FIG. 1) is ideal for boardrooms, conference rooms, or auditoriums where a panoramic control surf ace is needed to pro v ide access to mu ltiple func tions simultaneously while remaining elegantly unob[...]

  • Page 9

    Modero X Series® Touch Panels 3 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch P anels MXT-1900L-PAN Sp ecifications Power Requirements: 12VDC, 4.4A: 2-pin, locking 3.5mm captive wire connecto r Power Consumption: • Constant current: 2.7A (32W) @ 12VDC • S tart up current: 4.05A (48W) @ 12VDC • S tandby current: 0.3A (3.1W) @ 1[...]

  • Page 10

    Modero X Series® Touch Panels 4 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels MXT-1900L-PAN Specifications (Cont.) Communications: Ethernet: 10/100 port, RJ-45 connector. USB: 3 - USB host 2.0, T ype A ports. Near Field Communications (NFC): Supports standards ISO/IEC 15693, ISO/IEC 14443A, ISO/IEC 14443B; Unique Identifier ([...]

  • Page 11

    Modero X Series® Touch Panels 5 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch P anels Connector Locations W ith the unit facing you, the tw o USB ports for peripherals are located on the rear right corner of the device (FIG. 3). The po wer and Ethernet c onnectors, as well as an additio nal USB port and a 5-pin Micro-USB port, are l[...]

  • Page 12

    Modero X Series® Touch Panels 6 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels MXD-1900L-PAN The MXD-1900L-P AN 19.4” Modero X Seri es Panoramic W all T ouch Panels ( P ortrait W all Mount: FG5968- 06 ; Landscape W all Mount: FG5968-12 ) are ideal for boardrooms, conferen ce rooms, or auditoriums where a panoramic contro l s[...]

  • Page 13

    Modero X Series® Touch Panels 7 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch P anels MXD-1900L-PAN Sp ecifications Power Requirements: 12VDC, 4.4A: 2-pin, locking 3.5mm captive wire connecto r Power Consumption: • Constant current: 2.7A (32W) @ 12VDC • S tart up current: 4.05A (48W) @ 12VDC • S tandby current: 0.3A (3.1W) @ 1[...]

  • Page 14

    Modero X Series® Touch Panels 8 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels Memory The MXD-1900L-P AN comes with 512 MB of SDRAM and 4 GB of Flash memory , neither of which can be upgraded. A maximum of 2.4 GB is a vailable to the u ser for projects. Basic Operation The MXD-1900L-P AN is operated using its in tegral touchsc[...]

  • Page 15

    Modero X Series® Touch Panels 9 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch P anels MXD-1900L-PAN-NC The MXD-1900L-P AN-P-NC ( FG5968-22 ) and MXD-1900L-P AN-L-NC ( FG5968-23 ) No Comm touch panels do not ha ve camera, microphone, or NFC capability . These otherwise hav e all of the functionality of the MXD-1900L-P AN panels. MXD/[...]

  • Page 16

    Modero X Series® Touch Panels 10 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels 4. On the leftmost ambe r button, select between Rand (images display at random) and A-Z (images display in alphabetical order based on the name of the f ile). 5. The four grey b uttons allo w scrolling through sav ed images and the rate of display[...]

  • Page 17

    Modero X Series® Touch Panels 11 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch P anels Picture View Sen d Command The ^PIC Send Command stops either mode of Picture V iew , or starts Previe w Mode. For more information, please refer to the Moder o X Pr ogramming Guide , av ailable at www .amx.com . Configuration The MXT -1900L-P AN [...]

  • Page 18

    Modero X Series® Touch Panels 12 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels Cleaning the To uch Overlay and Case Both the MXT -1900L-P AN and the MXD-1900L-P AN come with the MXA-CLK Mode ro X Series Cleaning Kit ( FG5968-16 ), which may be used to clean f ingerprints and dirt from the dev ice. This kit comes with cleaning[...]

  • Page 19

    Installation 13 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch P anels Installation MXT-1900L-PAN Installation Other than the two USB ports on the back of the de vice (FIG. 3), the power and da ta connectors for the MXT - 1900-P AN are located on the underside of the de vice (FIG . 9). The Micro-USB port is used for camera video outpu[...]

  • Page 20

    Installation 14 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels Wiring a Power Connection T o use the 2-pin 3.5 mm captiv e wire connector wi th a 12 VDC-compliant po we r supply , the incoming PWR and GND wires from the external source must be connected to their co rresponding locations on the connector (FIG. 11). The connector[...]

  • Page 21

    Installation 15 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch P anels A Note About Wall and Rack Installation Some products are installed in areas of differing temperature and coo ling methodologies. These include products installed in walls, racks, ca binets, etc. Those areas may hav e di fferent temperatures and/or coo ling approac[...]

  • Page 22

    Installation 16 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels Installation Recommendations During any installation, a lack of ve ntilation may produce conditions that may adversely affect the device’ s operation. In t hese circumsta nces, special c are must be made to make sure that temperatures within enc losed areas do not[...]

  • Page 23

    Installation 17 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch P anels FIG . 15 Side view of installed MXD-1900L-PAN (La ndscape) FIG . 16 Side view of installed MXD-1900L-PAN (Portrai t) Wa l l T emporary Mounting Posts MXD-1900L-P AN (front) Back Box Back box knockouts Wa l l Back box knockouts Locking tabs MXD-1900L-P AN front) In [...]

  • Page 24

    Installation 18 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels T o install the back box: 1. Prepare the area by removing any scre ws or nails fro m the drywall before begi nning the cutout process. 2. Since the cutout for the back box is off-center fro m the edges of the touch panel, use the MXD-1900L- P AN Installation T empla[...]

  • Page 25

    Installation 19 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch P anels 7. Extend the locking tabs on the sides of the back box by tightening the scre ws in side the box until snug. Not all of the tabs must be ext ended to lock the ba ck box in place, b ut extending a minimum of the top and bottom tabs is highly recommende d. Apply eno[...]

  • Page 26

    Installation 20 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels The back box is clear to allow visual confirmation that the tabs ha ve been extend ed and are gripping the wall, as well as in assisting with remov al if necessary . 8. For additional strength, #4 mountin g sc re ws (not included) may be secu red through circular ho[...]

  • Page 27

    Installation 21 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch P anels FIG . 21 MXD-1900L-PAN installa tion (Landscape) FIG . 22 MXD-1900L-PAN insta llation (Portrait) Mounting posts Side cover Mounting post openings Wa l l Mounting post openings Wa l l Side cover Side cover Screws Screws[...]

  • Page 28

    Installation 22 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels 11 . Use the six provided screws, three a t each end, to secure the touch panel to the back box (FIG. 22 and FIG. 23). Use only the provided screws, as ot her scre ws may damage the touch panel. 12. Snap the decorati ve side cov ers (FIG. 2 3) onto each end of the t[...]

  • Page 29

    Configuration and Programming 23 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch P anels Configuration and Programming Modero X Series Programming Guide Information on Settings pages, panel configur ation, a nd programming is included in the Moder o X Series Pr ogramming Guide , av ailable at www .amx.com . Programming the MXT -1900 L-[...]

  • Page 30

    Configuration and Programming 24 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels[...]

  • Page 31

    Upgrading Firmware 25 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch P anels Upgrading Firmware Overview The latest f irmware (*.kit) f ile for eac h panel is a v ailable to do wnload from www .amx.com. T o download firmw are files, go to the catalog page for your panel t ype, and click the link under " Fi rmware Files " on [...]

  • Page 32

    Upgrading Firmware 26 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels 4. Eject or unmount the flash dri ve from the PC. Transfer the Fi rmware File From th e Flash Drive to the Tou ch Panel 1. Connect the USB Flash Driv e to one of the USB T ype A ports on th e panel. 2. Go to the Install Firmwar e setup page ( Configur ation-&g[...]

  • Page 33

    Upgrading Firmware 27 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch P anels Upgrading from Previous Firmware The MXT -1900L-P AN and MXD-1900L-P AN allow the option to re vert the de vice to the pre vious firmware run before an upgrade. T o upgrade the device from pre viously loaded firmw a re: 1. From the Settings page, select the C[...]

  • Page 34

    Upgrading Firmware 28 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels Upgrading Firmware Via NetLinx Studio The MXT -1900L-P AN and MXD-1900L-P AN use an Ethe rnet connection for pr ogramming, firmwa re updates, and touch panel file transfer via NetLinx Studio. If you hav e access to the panel’ s network, you may transfer file[...]

  • Page 35

    Upgrading Firmware 29 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch P anels 5. Click the Edit Settings b utton on the Communications Settings dialog to open the V irtual NetLinx Master Settings dialog (FIG. 31). 6. W ithin this dialog, enter the Master System number . The default is 1 . 7. In the A vailable Connections section, click[...]

  • Page 36

    Upgrading Firmware 30 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels Viewing devices on the Virtual System 1. After the Communication V erification dialog windo w ve rifies acti ve communication between the V irtual Master and the panel, click the OnLine T ree tab in the W orkspace windo w (FIG. 32) to view the de vices on the [...]

  • Page 37

    Upgrading Firmware 31 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch P anels 5. Select the panel ’ s Kit file from the Files sectio n. 6. Enter the Device v al ue associated with the panel and the System number associat ed with the Master ( listed in the OnLine T r ee tab of the W orkspace window ). The P ort field is gr eyed-out. 7[...]

  • Page 38

    Upgrading Firmware 32 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels[...]

  • Page 39

    Appendix: Troubleshooting 33 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch P anels Appendix: Troubleshooting Overview This section describes the solutions to possible hardware/firmware issues that could arise during the common operation of a Modero touch panel. Panel Doesn’t Respond To Touche s Symptom: The de vice either does not [...]

  • Page 40

    Appendix: Troubleshooting 34 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels[...]

  • Page 41

    Appendix B - Troubleshooting 35 MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels[...]

  • Page 42

    10/12 © 2012 AMX. All rights reserved. AMX an d the AMX logo are register ed trademarks of AMX. AMX reserv es the right to alter specifica tions without notic e at any time. It’s Your World - Take Con trol™ 3000 RESEARCH DRIVE, RICHARDSON, TX 75082 USA • 800.222.0193 • 469.624.8000 • 469-624-7153 fax • 800.932.6993 technical support ?[...]