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AMX Touch Panels and Accessories VTM-D15/A manual

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Table of contents for the manual

  • Page 1

    instruction manual To u c h P a n e l s a n d A c c e s s o r i e s VTM-D15/A 15" MultiMedia T ouch P anel Systems[...]

  • Page 2

    AMX Limited W arranty and Disc laimer AMX Corporation warrants its products to be free of defects in material and workmanship under normal use for three (3) years from the date of purchase from AMX Corporation, with the following e x ceptions: • Electroluminescent and LCD Control Pane ls are warranted for three (3) years, except for the display a[...]

  • Page 3

    T able of Contents i VTM-D15/A 15" MultiMedia T ouch Panel Systems T able of Contents MultiMedia Touch Panel ....... ................ ........................................................ ............ 1 MultiMedia System Components........................................................................... ............ 1 VTM-D15/A and VTM-D1[...]

  • Page 4

    ii VTM-D15/A 15" MultiMedia T ouch Panel Systems T able of Contents Setting Up AXlink Communication from Master to the TPI/3 ....................... ................... 28 Setting Up AXlink p rocedures .... ............. ............ ................. ............. ............ ................. ........ 2 8 Using AXCESSX for AXlink communica [...]

  • Page 5

    MultiMedia T ouch P a nel 1 VTM-D15/A 15" MultiMedia T ouch Panel Systems MultiMedia T ouch P anel The MultiMedia T ouch Panel System (VTM-D15/A ) comes ready-to-install and ready-to-use, the MultiMedia system comes in dif feren t types of configurations: The VTM-D15/A provides an impr essi ve blend of vi vid color graphics, sharp icons and se[...]

  • Page 6

    MultiMedia T ouch P an el 2 VTM-D15/A 15" MultiMedia T ouch Panel Systems Po w e r A d a p te r Connects to the P ower Cord in order to supply power to the VTM-D15/A touch panel. Po w e r C o r d Connects to the P ower Adapter in order to supply power to the VTM-D15/A touch panel. 15-pin DB15 V G A Signal Cable Provides a video signal from the[...]

  • Page 7

    MultiMedia T ouch P a nel 3 VTM-D15/A 15" MultiMedia T ouch Panel Systems VTM-D15/A and VTM-D15/AB Specifications The Surface Mount MultiMedia Panel (VTM-D15/AB) dif fers from the T able T op MultiMedia Panel (VTM-D15/A) only in the use of a VTM-WMB W all Mount bracket that comes with the Surface Mount unit. The follo wing table lists specifi [...]

  • Page 8

    MultiMedia T ouch P an el 4 VTM-D15/A 15" MultiMedia T ouch Panel Systems Specifications (Cont.) Input Signal: Horizontal F requency 31 kHz - 60 kHz V ertical Frequency 50 Hz - 75 Hz Maximum Pix el Clock 80 MHz F ront Panel F eatures: P ower Switch T ur ns the display On and Off LED Indicator • Lights-up green when the display is turned On ?[...]

  • Page 9

    MultiMedia T ouch P a nel 5 VTM-D15/A 15" MultiMedia T ouch Panel Systems VTM-D15/A and VTM-D 15/AB Rear Components FIG. 1 shows the rear components of the VTM-D1 5/A 15 " T able T op MultiMedia Panel. FIG. 2 shows the rear components of the VTM-D15/ AB 15" Surface Mount MultiMedia Panel. Specifications (Cont.) Optional Accessor y VT[...]

  • Page 10

    MultiMedia T ouch P an el 6 VTM-D15/A 15" MultiMedia T ouch Panel Systems AXB-TPI/3 Specifications The following table lists the specif icat ions for the AXB-TPI/3 and its related input modules. Specifications Dimensions (HWD): 3.47" x 13.75" x 8.38" (8.81 cm x 34.93 cm x 2 1.29 cm) • With brack ets installed for rac k-mountin[...]

  • Page 11

    MultiMedia T ouch P a nel 7 VTM-D15/A 15" MultiMedia T ouch Panel Systems Specifications (Cont.) Rear Panel Components: TP3-VID (default card) Use the TP3-VID input module in any input slot to connect video sources, such as VCRs and D VDs. The module is se cured by tw o blac k thumbscrews. • Composite LED indicator (turns on when composite v[...]

  • Page 12

    MultiMedia T ouch P an el 8 VTM-D15/A 15" MultiMedia T ouch Panel Systems Specifications (Cont.) Input resolution and refresh rates per resolution (RGB and V GA only) • 640 x 480 (V GA): 60 Hz, 72 Hz, 75 Hz, 85 Hz • 800 x 600 (SV GA): 56 H z, 60 Hz, 72 Hz, 75 Hz • 1024 x 768 (XGA): 60 Hz, 70 Hz, 75 Hz, 85 Hz TPI/3 Programming • Serial [...]

  • Page 13

    MultiMedia T ouch P a nel 9 VTM-D15/A 15" MultiMedia T ouch Panel Systems AXB-TPI/3 Components FIG. 3 shows the front and rear components of the AXB-TPI/3 T ouch Panel Interf ace 3. FIG. 3 AXB-TPI/3 (front and rear views) 12VDC SLOT 2 SLOT 1 TP3-VID COMP Y/C TP3-VGA VGA R TP3-RGB AXlink GND AXP AXM PWR MOUSE PORT SLOT 3 PWR MONITOR OUT R G H B[...]

  • Page 14

    MultiMedia T ouch P an el 10 VTM-D15/A 15" MultiMedia T ouch Panel Systems VTM-D15/A Sample Configuration FIG. 4 shows a samp le T able T op MultiMedia System application using a TPI/3, touch panel, computer (used to configure the TPI/3), and Central Controller . Power to the VTM-D15/A touch panel is supplied through an external power supply .[...]

  • Page 15

    Installation and Wiring 11 VTM-D15/A 15" MultiMedia T ouch Panel Systems Installation and Wiring This section cov ers the steps necessary to setup the individual MultiMedia components and connect them together . The three areas of focus ar the main component setup, wiring, installation, and connection. Setting up the AXB-TPI/3 The AXB-TPI/3 do[...]

  • Page 16

    Installation and Wiring 12 VTM-D15/A 15" MultiMedia T ouch Panel Systems 2. Discharge the static electricity from your body by touching a grounded metal object. 3. Disconnect any other connectors from the TPI/3 input module. 4. Remov e (counter-clockwise) the two bl ack thumbscrews on the input module. 5. Slide the module out of the enclosure.[...]

  • Page 17

    Installation and Wiring 13 VTM-D15/A 15" MultiMedia T ouch Panel Systems T able T op Installation (VTM-D15/A and D15/AS) This process in volves installing the support brack et and connecting the appropri ate cables to their respecti ve locations. Installing the T able T op support bracket T o avoid vibrations when you touch the displa y , inst[...]

  • Page 18

    Installation and Wiring 14 VTM-D15/A 15" MultiMedia T ouch Panel Systems 6. V erify that the fol ds/latches at the bottom of th e bracket are securely located within the fixing holes. 7. Align the screws holes (on the rear of the panel) with the openin gs at the top of the bracket (FIG. 10). 8. Insert the two scre ws into their respecti ve lo [...]

  • Page 19

    Installation and Wiring 15 VTM-D15/A 15" MultiMedia T ouch Panel Systems Connecting the c a bles on a VTM-D15/A table top panel 1. Connect the VGA Input, T ouch Screen Si gnal, and Power cables to the VTM-D15/A touch panel as sho wn in FIG. 11. 2. Once the installation of the T abl e T op Brack et and the connection of the appropriate cables i[...]

  • Page 20

    Installation and Wiring 16 VTM-D15/A 15" MultiMedia T ouch Panel Systems 2. Attach and secure the monitor po rtion of the W all Mount Bracket ( arro w side up ) to the rear of the monitor using the four provided screws. 3. Select a location on the wall for the Surf ace Moun t Bracket to be located. Once the panel is on the wall, the cables can[...]

  • Page 21

    Installation and Wiring 17 VTM-D15/A 15" MultiMedia T ouch Panel Systems 5. The VTM-D15/AB panel should now be mount ed on the surface/w all using th e secured VTM-WMB bracket as sho w n in FIG. 15. Connecting the c a bles on a VTM-D15/AB surfac e mount panel 1. Connect the VGA Input, T ouch Screen Si gnal, and Power cables to the VTM-D15/AB t[...]

  • Page 22

    Installation and Wiring 18 VTM-D15/A 15" MultiMedia T ouch Panel Systems 3. Thread the cables on the back of the panel ei ther through the wall cu tout (if the cables are being routed through the wall) . 4. Supporting th e monitor with bo th hands, slide t he Monitor Bracket ( arrow side up ) into the Surface Bracket holes and slide it do wn u[...]

  • Page 23

    Installation and Wiring 19 VTM-D15/A 15" MultiMedia T ouch Panel Systems 3. T ighten th e screws to secure the wire in the connector . Do not tighten the scre ws excessiv ely; doing so may strip the threads and damage th e connector . Wiring guidelines The AXB-TPI/3 requires 12 VDC p o wer to operate proper ly . Each module adds 500 mA of curr[...]

  • Page 24

    Installation and Wiring 20 VTM-D15/A 15" MultiMedia T ouch Panel Systems 1. Unscre w the PWR and GND wires on the terminal end of the PSN6.5 2-pin cable. 2. Pair the GND wires from the PSN6.5 and the Central Controller AXlink connectors togeth er and insert them into the clamp position for GND on the TPI/3’ s AXlink connector . 3. T ighten t[...]

  • Page 25

    Installation and Wiring 21 VTM-D15/A 15" MultiMedia T ouch Panel Systems 4. Connect a standard RS-232 cable to the Program Port on the front of the TPI/3 T o uch Panel Interface to the COM1 or COM2 port s on the back of your computer . 5. V erify that the VTM-D15/A display is switched Off. 6. Provide po wer by either connect ing the 4-pin AXli[...]

  • Page 26

    Installation and Wiring 22 VTM-D15/A 15" MultiMedia T ouch Panel Systems[...]

  • Page 27

    Configurat ion and Setup 23 VTM-D15/A 15" MultiMedia T ouch Panel Systems Configuration and Setup This section cov ers the steps needed to co nfigure the VTM-D15/A and VTM-D15/AB panels’ communication features and TPI/3 programming commands. VTM-D15/A Star tup and Setup Procedures Now that the MultiMedia T ouch Panel is po wered and connecte[...]

  • Page 28

    Configuration and Setup 24 VTM-D15/A 15" MultiMedia T ouch Panel Systems Setting Up Serial Comm unic ation fr om PC to the TPI/3 Communication to the TPI/3 is done thro ugh a DB-9 (serial) connection from your PCCOM port to the Program port on the AXB-TPI /3 when the Comput er is in close proximity to the TPI/3. When the TPI/3 is either locate[...]

  • Page 29

    Configurat ion and Setup 25 VTM-D15/A 15" MultiMedia T ouch Panel Systems 9. Press F10 to sav e the changes and exit the Configure page. 10. Select T erminal Emulat or from the Communications menu to enter the Communications T erminal window . Since the ESC key is a leg al character in the commun ications mode, use the F10 key to e xit from th[...]

  • Page 30

    Configuration and Setup 26 VTM-D15/A 15" MultiMedia T ouch Panel Systems 5. In the COM Properties dialog box, select the defa ul t Bits per Second rate of 38400 and turn Flow Control to None. 6. T ype ECHO ON (will not appear) and press ENTER. Alth ough there are no characters displayed, the windo w is no w activ e and ready to receiv e comman[...]

  • Page 31

    Configurat ion and Setup 27 VTM-D15/A 15" MultiMedia T ouch Panel Systems 4. T ype ?PAR again to verify the dri ver . The touch name should say Elo Int elliT ou ch. Setting the Outp ut Resolution The output resolution for the moni tor must be configured then calibrated. T o set the resolut ion: 1. V erify the connectio n of the output display [...]

  • Page 32

    Configuration and Setup 28 VTM-D15/A 15" MultiMedia T ouch Panel Systems Calibrating the Monitor Once the monitor is resized, calibrate it to use the touch dri vers. 1. In terminal emulator mode, there are 3 commands used for calibration: ! Calibrate sets the monitor to begin the calibration test mode. ! Get Cal pro vides you with the cu rrent[...]

  • Page 33

    Configurat ion and Setup 29 VTM-D15/A 15" MultiMedia T ouch Panel Systems Using AXCESSX for AXlink comm unication 1. V erify the connection of one end of a AXlink cable on the rear of the TPI/3 to the respective connector location on the Axcess Central Con troller . 2. V erify that the AXB-TPI/3 is receiving po wer th rough either an extern al[...]

  • Page 34

    Configuration and Setup 30 VTM-D15/A 15" MultiMedia T ouch Panel Systems 5. Use the following command to set the mouse dri ver: 6. Set the Output resolution of the TPI/3 by entering: 7. Refer to the A vailable Resolutions table on page 27 for information on resolutio n and refresh rates. 8. Calibrate the TPI/3 by entering: 9. Once in the calib[...]

  • Page 35

    Configurat ion and Setup 31 VTM-D15/A 15" MultiMedia T ouch Panel Systems 4. V erify the connection of th e T ouch Screen Signal cable from th e touch monitor to the Mouse Port on the rear of the TPI/3. 5. Launch the NetLinx Studio program from th e Start > Programs > AMX Control Disc > NetLinx > NetLinx S tudio folder . 6. From th[...]

  • Page 36

    Configuration and Setup 32 VTM-D15/A 15" MultiMedia T ouch Panel Systems 19. Press the screen to exit from the calibratio n session and return to the panel display . 20. Select Connect > Disconnect to exit from teln et session and close the NetLin x Studio Program. Using NetLinx Studio for communication via an COM P or t If the NXC-ME260 is[...]

  • Page 37

    Configurat ion and Setup 33 VTM-D15/A 15" MultiMedia T ouch Panel Systems 14. Once in the calibration mode, pre ss the middle of the on-panel cro ss-hairs as they appear . After the last cross-hair has been depressed and th e coordinates points hav e been set, a dialog displays the panel coordinate values. 15. Press the screen to exit from the[...]

  • Page 38

    Configuration and Setup 34 VTM-D15/A 15" MultiMedia T ouch Panel Systems[...]

  • Page 39

    Upgrading the TPI/3 Firmware 35 VTM-D15/A 15" MultiMedia T ouch Panel Systems Upgrading the TPI/3 Firmware Y our PC must be connected to the PR OGRAM DB-9 port on the Cont roller using a DB- 9 Programming Cable in order to upgrade the firmware. The panel must also be connected to the Controller via a mini-AX link connection. If power i s lost [...]

  • Page 40

    Upgrading the TPI/3 Firmware 36 VTM-D15/A 15" MultiMedia T ouch Panel Systems 7. Press F10 to exit the SoftROM program.[...]

  • Page 41

    On Screen Display (OSD) Features 37 VTM-D15/A 15" MultiMedia T ouch Panel Systems On Screen Displa y (OSD) Features The following sections describe ho w to adjust display feat ures on the VTM-D15/A and VTM-D15/AB after the panels are powered up and c onnected to the TPI/3 or to another source such as D VD or V CR player . On Screen Displa y (O[...]

  • Page 42

    On Screen Display (OSD) Features 38 VTM-D15/A 15" MultiMedia T ouch Panel Systems Exiting the OSD When you are ready to quit the On Screen Display (OSD), press th e UP or DO WN buttons to select Sav e and Exit ( ) , then press the or INCREASE or DECREA SE button. The OSD will disap pear automatically after a specified amount of ti me. Y ou can[...]

  • Page 43

    On Screen Display (OSD) Features 39 VTM-D15/A 15" MultiMedia T ouch Panel Systems Adjusting Screen Brightness and Contrast 1. Press any one of the UP , DO WN, INCREASE or DECREASE buttons. The f irst OSD menu appears. 2. The Brightness icon ( ) is already sele cted. Press INCREASE or DECREASE to adjust the brightness lev el. 3. Press the UP or[...]

  • Page 44

    On Screen Display (OSD) Features 40 VTM-D15/A 15" MultiMedia T ouch Panel Systems Adjusting Horizontal and V er tical Screen P osition Horizontal (H Position) and vertical (V Position) settings allow you to adjust the position of the picture. Press the button to opt imize both the setting s automati cally . T o customize the settings, follow t[...]

  • Page 45

    On Screen Display (OSD) Features 41 VTM-D15/A 15" MultiMedia T ouch Panel Systems 3. Press the UP or DOWN b utt ons to highlight 93 (9300K color) , 65 (6500K color), or 55 (5 500K color), and press INCREASE or DECRE ASE to conf irm your selection. 4. Exit the OS D. Adjusting Displa y Colo r (Red, Green, Blu e) The Red, Green, and Blue Color se[...]

  • Page 46

    On Screen Display (OSD) Features 42 VTM-D15/A 15" MultiMedia T ouch Panel Systems 5. Press the UP or DO WN button to highlight the OSD Position icon ( ), then press INCREASE or DECREASE to adjust the OSD menu position to your selection. 6. Exit the OSD. Adjusting the Picture Sharpness Y ou can adjust Sharpness of the display images. 1. Press a[...]

  • Page 47

    On Screen Display (OSD) Features 43 VTM-D15/A 15" MultiMedia T ouch Panel Systems A utomatic Contrast Adjustment 1. Press any one of the UP , DO WN, INCREASE or DECREASE buttons. The f irst OSD menu appears. 2. Press the UP or DO WN button to highlight the Next Page icon ( ), t hen press INCREASE or DECREASE. The second menu appears. 3. Press [...]

  • Page 48

    On Screen Display (OSD) Features 44 VTM-D15/A 15" MultiMedia T ouch Panel Systems Returning (RECALL) to F actory Default Settings Use the Recall feature to return all displa y feature to the factory default settings. 1. Press any one of the UP , DO WN, INCREASE or DECREASE buttons. The f irst OSD menu appears. 2. Press the UP or DO WN button t[...]

  • Page 49

    T r oubleshoot ing 45 VTM-D15/A 15" MultiMedia T ouch Panel Systems T r oubleshooting Displa y T r oubleshooting Match the symptom below that best describes your problem. T roub leshooting No Picture/LED P ower Indicator is not lit • Check that there is electr ical power coming from the power outlet. Use another device that you kno w works t[...]

  • Page 50

    T roub leshooting 46 VTM-D15/A 15" MultiMedia T ouch Panel Systems W arning Messages and their Meanings Use these messages to address panel is sues. W arnings and Messages Cannot Display this Input Signal Check that the video resolution and frequency range are with in that specified for the displa y . Refer to the VTM-D15/A and VTM- D15/AB Spe[...]

  • Page 51

    T r oubleshoot ing 47 VTM-D15/A 15" MultiMedia T ouch Panel Systems[...]

  • Page 52

    AMX reserves the right to alter specif ications with out noti ce at a ny time. 036-004-261 1 12/02 © 2002 AMX Corporation. All rights reserved. AMX, the AMX logo, the building icon, the home icon, and the light bulb icon are all trademarks of AMX Corpora tion. AMX reserves the right to alter specifications without noti ce at any time. *In Ca nada [...]