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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of APC 3000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of APC 3000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of APC 3000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of APC 3000 should contain:
- informations concerning technical data of APC 3000
- name of the manufacturer and a year of construction of the APC 3000 item
- rules of operation, control and maintenance of the APC 3000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of APC 3000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of APC 3000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the APC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of APC 3000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the APC 3000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
AIS ® 3000 10-3 0kV A 208V Site Pr eparation and Installatio n Manual[...]
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AIS ® 300 0 10-30k V A 208 V Si te Pr ep arat ion an d Inst al latio n Manua l IM POR T AN T SAF ETY IN STRU CTIO NS – SA VE T HESE INSTRU CTION S This manual co ntains i mport ant i nstr uctio ns for the ISVT se ries th at shoul d be follow ed d u rin g in stallat ion and mainte na nce o f the UPS an d ba tt e r ie s. ww w .apc.com w ww .apc.co[...]
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Con tents AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 i Intro duction .. ....... ........ .... ........ ....... ....... ..... ....... ..... 1 Gene ral Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Warning/ note symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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ii AIS ® 3000 10-30kVA , 208V, S ite P repar ati on and Installa tion M anua l – 990 -1957 Floor An choring Prepar ation . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Dril ling fl oor holes fo r f loor an choring . . . . . . . . . . . . . . . . . . . 15 Hole positi ons for floor anc hors (s tand-alone En closures) . . . . . 15 Opera t i[...]
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AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 iii Com munication Wirin g to EPO and O ptional Equipm ent . . . . 36 Pin conn ectio n s J 106 (X R E n clo s ure) and J 108 ( EPO) . . . . . . . 37 Pin conne ctio ns J106 ( UPS) to J200 (XR Enc losure - optio n ) . . . 37 XR Enclos ure, AP C MBP, a nd Generat o[...]
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AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 1 Intr oduc tion W elcome to the Site Preparation and Installation Man ual for the AIS ® 3000. This m anual co ntain s information on how to prepare your site for the installation of the UPS an d optional APC equipment (also available at www .apc.com) and instr[...]
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2 AIS ® 3 000 10- 30kVA , 208V , Site Pre para tion and Installati on Manua l – 990 -1957 Gene ral Sa fety Instruc tions This guide contains important instructions that should be followed when handling the UPS, Battery Enclosure s, and Batteries. W arn ing/ note symb ols Envi r onme ntal symb ols W ARNING! Risk of electric shock. CAUTION! Read t[...]
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AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 3 UPS Family Range a nd Compone nts 13.8 5in/352m m Encl osur e s 20.5 9in/523m m Encl osur e s 1 0 / 1 0 0 B a s e - T P r o b e A P9 61 9 Ne tw or k Ma na gem e nt C ar d E M ! R e s e t O u t p u t P w r Z o n e 1 0 / 1 0 0 M o d e l : S e r i a l : B A T T E[...]
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Intr oduction – UPS Family Range an d Components 4 AIS ® 3 000 10- 30kVA , 208V , Site Pre para tion and Installati on Manua l – 990 -1957 Sys tem sizes , part nos., numb er of Batt er y Mod ules a nd weight s Part number co ding: He ight ( ident ica l for a ll Enc los ure size s) 58.66in /1490mm Depth ( ident ical for all Enclosur e sizes) 33[...]
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Intr oducti on – UPS Famil y Range a nd Componen t s AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 5 Battery Module One Battery Module consists of 4 Battery Units (shipping in the UPS Enclosure). Con dui t Box Front Panel over view Mo del: S e r i a l : BATT ERY UNIT Mo del: S e ri a l : B ATT ERY UNIT Mo[...]
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Intr oduction – UPS Family Range an d Components 6 AIS ® 3 000 10- 30kVA , 208V , Site Pre para tion and Installati on Manua l – 990 -1957 St abi li zing B rack et Always install the S tab ilizing Brackets on the 13.85in/352mm En closure (shipped with the UPS) to enhance the stability of the Enclosure. If the Enclo sure needs to be moved after[...]
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Intr oducti on – UPS Famil y Range a nd Componen t s AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 7 User interf ace Display: user-control interface used to configure the fu nctionality , m onitor the system, set alarm thresholds, and to provide a udible and visual alarm s. Network Manage ment Car[...]
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Page 16
8 AIS ® 3 000 10- 30kVA , 208V , Site Pre para tion and Installati on Manua l – 990 -1957 Opti ons Extended Run Battery Enclosure (XR Enclosur e) and Battery Module XR Enclosur e weights: 2 Batt ery Modul es 903.3l bs / 410.8k g 6 Batt ery Modules (4 of t he modules are shipp ed sepa ratel y on a p allet) 1747.8 lbs / 794.8 kg M o d e l : S e r [...]
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Intro ductio n – Opti ons AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 9 Part Numbers for XR E nclosur es Part Number for Battery Module M ainte nanc e By pas s Pane ls w ith P ower Distr ibutio n C apab ility Battery Module weight 4 unit s = 1 Batter y Module 4x52.8l b / 4x24kg XR Enclosur e Enclos ure [...]
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Page 18
Intr oduction – Options 10 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 The Mainte nance Bypass Panel pr ovides o vercurrent protection to the entire UPS syste m. It is also used to bypass th e utility power around the UPS instead o f thr ough the system, e.g. when UPS maintenan ce is carried out. Floor [...]
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AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 11 Site Pr eparation (UPS and XR) Ins tallatio n Space Requir eme nts Clear ance fo r 20.59i n/523m m Enclosures *) All physical installations must comp ly with NEC 1 10.26. Allow for en ough working space behind the Enclosure for e lectrical work to be carri ed[...]
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Site Prepara tion (UPS an d XR) – I nstal lation Sp ace Requir ements 12 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 Cle arance for 2 0.5 9in/52 3mm Encl osures in insta llation s in cludin g a n XR E nclosu r e *) All physical installations must comply with NEC 1 10.26. As f loo r anc horing is car rie[...]
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Site Preparation (UPS and XR) – I nstalla tion S pace Req uirements AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 13 Clear ance for stand-a lone 13.85i n/352m m Enclosures *) All physical installations must comp ly with NEC 1 10.26. (C) (A) (D) Stabilizing B racket, left and right UPS Conduit Box (F) (B) [...]
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Page 22
Site Prepara tion (UPS an d XR) – I nstal lation Sp ace Requir ements 14 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 Cle arance for 1 3.8 5in/35 2mm Encl osures in insta llation s in cludin g XR Encl osures *) All physical installations must comply with NEC 1 10.26. (E) (A) (D) UPS XR Conduit Box (F) (G[...]
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Page 23
AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 15 Floo r Anchor ing Pr epar ation Dri llin g floo r hole s fo r floo r an cho ring Hole posi tions f or floo r ancho rs (st a nd -alon e Encl osu r es) Refer to this drawing for flo or anchor positions for 20.59in/523mm Enclosures. Refe r to this d rawi[...]
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Site Prepara t i on (UPS an d XR) – Floor Anch oring Prep aration 16 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 Recom mende d mini mum num ber of fl oor bolts pe r Encl osur e : 4 (1 in each cor ner). Recommended floor bolt size: 5 /16in/8mm. Floo r Anchor in g proce dure de scri bed in the Insta llati[...]
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AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 17 Operating Envir onment Operat ing condit ions Heat diss ipat ion Aud ible no ise Install the UPS in an indoor , temperature-controlle d area, free of conductive contaminants. T em perat ure Range: 32° to 104°F / 0° to 40 ° C Keep V ent ilat ed Front- to-R[...]
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Site Prepara t i on (UPS an d XR) – Operatin g Environmen t 18 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 Recommended s our ce connections The UPS must be s u pplied from a 208Y/120V 4 W + GND 6 0Hz s ource. CAUTION! V erify clockwise phase-rotation (L 1, L2, L3 ) and make sur e a neutral co nnection i[...]
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Sit e Prepar ation (UPS and XR) – O pera ting Envi ronment AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 19 R eco mm end ed cu rrent protec ti on Note 1: If the available fa ult current of the installation is be l ow 30kA, a lower kAIC-rated breaker can be used . Note 2: For breaker settings, re fer to be[...]
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Site Prepara t i on (UPS an d XR) – Operatin g Environmen t 20 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 Minimum setting of br eakers for 10kVA UPS No te 1: Fo r the output value, the short-circuit-level is indicated. Minimum setting of br eakers for 15kVA UPS No te 1 : For the output value, the short[...]
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Sit e Prepar ation (UPS and XR) – O pera ting Envi ronment AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 21 Minimum setti ng of br eakers f or 20kV A UPS Note 1 : For the output value, the short-circuit-level is in dicated. Minimum setti ng of br eakers f or 30kV A UPS Note 1: Fo r the output value, the s[...]
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Site Prepara t i on (UPS an d XR) – Operatin g Environmen t 22 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 Recomm ended phas e-conductor sizes [AWG] for a 8 6°F (30°C) tem peratur e envir onment ) EPO sw itch wiring The UPS mu st be connected to eith er a dry conta ct or a 24V DC Emergency Po wer Off [...]
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AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 23 Basic Wir ing Overview APC recommends that you request a wiring diagram fro m th e electrician after co mpleted electrical installation. A wiring diag ram is useful fo r subsequent service and trou bles hooti ng. EPO Maintenance Bypass P anel (Optional Equipm[...]
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24 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 Site Pr ep aration Checklist System components. Have you – Sit e Prepar ation. Have you – A rriva l Pr e parat ion. Ha ve yo u – 5 dete rmined mini mum battery runtime re quire ment bas ed on load (kW and kV A) and sel ected the correc t APC XR Enclosur[...]
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AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 25 Electrical Inst allation Fr ont P anel Re mova l T o remove a Fron t Panel, use a coin or similar , an d turn the 2 bla ck lock devices o n either side of the Display in direction of each other to vertical level. Pull the Front Panel o utwards to dise[...]
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Elect rical Inst allatio n – Front Pan el 26 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 Ins talla tion T o install a Front Pan el, insert the two guide taps p ositio ned at th e bottom of the Front Panel into the two slots at the b ottom of the Enclosure. Push the Front Pan el against the Enclo[...]
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Page 35
AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 27 T otal-Power -Off Pr oc edur e Set the DC disconnect switch on the XR Enclosure (if available) to the OFF position. Remove all batteries from th e system , or , alternative ly , pull out all batteries to the red disconnect line shown on th e battery .[...]
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Elect rical Inst allat ion – T otal-Power -Off Pr ocedur e 28 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 W ARNING! Correct lock-out procedures a t utility/mains breaker mu st be followed. If n ecessary , install a padlock.[...]
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AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 29 Syst em-Electr ical Information W ARNI NG! All electrical power and power control wiring must be installed by a qualified electrician, and mu st comply with local and national r egulations for maximum power rating. UPS ratings 10 kV A 8 kW 15 kV A 12 kW 20kV [...]
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Elect rical Inst allatio n – System- Electri cal In formation 30 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 Sour ce c onnections W ARNING! The UPS must be s u pplied from a 208Y/120V 4 W + GND 6 0Hz s ource. CAUTION! V erify clockwise phase-rotation (L 1, L2, L3 ) and make sur e a neutral co nnection i[...]
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Page 39
AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 31 Wir in g Make sure the UPS is in its location of use before wiring b egins. CAUTION! V erify c lockwise phase-ro tatio n (L1, L2, L3) and ma ke sure a neutral connectio n (N) is present. Po wer t er mina l lu g diame ter: mi nim um 0. 2in/6m m. T o rque value[...]
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32 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 Input/Out put Wiring – S ingle Mains (defaul t ) The UPS is designed for both single (default) and dual mains installations. Carry out th e T o tal P ower Off Pr oced ur e, and follow the b elo w steps to install the UPS in a single-mains installation. Wiri[...]
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Page 41
Elec trical I nstal lati on – In put/Output Wiring – Single Mai ns (d efault) AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 33 Punch 2 holes in the marked areas o f the Conduit Box bottom to fit the size of th e conduit pipes. Attach the Conduit Box bottom to the Enclosure, using (4) M4x13 screw[...]
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Page 42
34 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 Input/Output Wiring – Dual Mains The UPS is designed for sin gle mains installation as default. Carry out the T o t a l Power Off Pr o cedur e, and follow the be low instru ctions to insta ll the UPS in a dual-mains installation Wiring pr ocedur e - d ual m[...]
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Page 43
Elec trical Instal lati on – In put/Output W iring – Dual Mai ns AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 35 Punch 3 holes in the Conduit Box bottom to fit the size of the conduit pipes. Attach the Conduit Box bottom to the Enclosure, using (4) M4x13 screws. Install conduit pipes in the[...]
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Page 44
36 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 Comm unication Wi ring to E PO and Optional Equip ment EPO switch must be connected to a NEC Class 2 wirin g. Use only 28-16A WG coppe r wire for th e connec tion of the Em ergency Power Off (E PO) and other optional equipment. Keep all other wiring and unins[...]
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Page 45
Elec trical Inst allatio n – Communicat i o n Wiring to EPO and Opti onal AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 37 Pin connections J106 (XR Encl osur e) and J10 8 (EPO) Pin connections J106 (UPS) to J200 (XR En closur e - opti on) Pin s 1 thro ugh 4 are for batt er y me asur emen t ( onl y ap plic[...]
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Page 46
Elect rical Inst allat ion – Co mmunicat ion Wiring to EPO and Opti onal Eq uipment 38 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 XR Encl osur e, APC MB P , and Generator Co ntr ol wiring Pins 1 through 4 are f or battery measureme nt (only applicable to APC XR Enclosures). Pins 5 through 6 are f or ex[...]
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Page 47
Elec trical Inst allatio n – Communicat i o n Wiring to EPO and Opti onal AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 39 Pin connections J108 (for EPO wi r ing options) Connect the EP O cable, using one o f the following 4 wiring co nfigurations. See EPO wi ri ng opti ons for setup . 1 2 3 4 5 6 J108 EP[...]
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Page 48
40 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 Gener al Char ge Se tting The general char g e setting is set to 100% as default. From the Display it is p ossib le to adjust the ch ar g e levels to 75%, 50%, 25%, 10% and 0 %. If the ch ar g e limit input is active (J106, pins 7,8) the UPS will reduce the m[...]
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Page 49
AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 41 Leveling F eet Setting the l eveling fe et Set the leveling feet to ensure the UPS is h orizontal when it is in its final operating p osition. Use a 13/ 14-mm wrench ( shipped with UPS) to adjust all 4 leveling feet from front to b ack, and left to right, unt[...]
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Page 50
42 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 Floor Anchor ing (option) Flo or anc horing of stand -alon e syst ems In seismic area s , it is recommen ded that the installation be bolted to the floor , and that the batteries be secured in the Enclosur e by the Battery Secu ring Brackets. For floor an[...]
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Page 51
Elect rical In stallat ion – Fl oor Anch oring (opti on) AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 43 Battery securing Attach two Battery Securing Brackets pe r Battery Module in such a way that one bracket secures two Battery Units. Insert the two tab s of the Battery Securing Bracket into th e s[...]
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Page 52
44 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 Wiring V e rification Pr ocedur e Use follo wing procedure to verif y that the UPS has been wired properly: Do no t conn ect batteries in the UPS. 5 1. If yo ur installation includes an XR Enclosur e, make sure that the DC brea ker (if available) is in the OF[...]
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Page 53
Elect r i cal In stallatio n – Wiring Ve rificatio n Procedure AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 45 If a pr obl em occu rs, p hone Custom er Su pport at ( 1) (800 ) 800 -4272 ( US an d Can ada). Refer to re ar cove r for cont act numbers in o ther coun tries. 5 10. Reinstall all wiring access [...]
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Page 54
46 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 Installa tion Site C hecklis t This check list should be com pleted by the electrician after the wiring h as been completed : Inst alle d at (co mpa ny na me, da te, cont act )__ ______ ______ ______ _______ ______ ____ _____ Name and te leph one nu mber of e[...]
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Page 55
AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 47 LIMITED F ACTOR Y W ARRANTY The limited warranty pro vided by American Power Conversion Corporation (“A PC”) in this Statement of Limited Factory W arr anty applies only to Products you purch ase for your commercial or indus trial use in the ordi nary cou[...]
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Elect rical I nstallation – L IMI TED FACTORY WARRANTY 48 AIS® 3000 10 -30kVA, 2 08V, Sit e Prep aration and Insta llation Ma nual – 990 -1957 Dra wing s, d escript ions APC warrants for the W arranty Period and on th e terms of the W arr anty set forth herein that the APC Product will su bstantially conform to the descriptions contained in th[...]
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Page 57
Elec trical Inst allati on – LIMITED FACTORY WARRANTY AIS® 3000 10-30kVA, 208V, Site P r epar ation and I nstal latio n Manual – 990-1 957 49 SERVICE IN CONNECTIO N WITH THE PRODUCTS. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN L IEU OF ALL OTHER WARRANT IES AND RE MEDIES. THE WARRANTIES SET FORTH ABOV E , CONSTITU TE SOLE LIABI[...]
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*990-1957* APC W orld wide Cust omer Support Cust ome r sup port fo r this o r any othe r APC pr oduct i s avail ab le a t no c harge in an y of the foll ow ing w ays: • V isit the APC W eb site to access documents in th e APC Knowledge Base and to s u bmit customer supp ort req uests . – www .apc.co m (Corporate Headqu arters) Connect to local[...]