APC AP5615 manual

Installer/User Guide For T echnical Support: www.apc.com APC: 990-3256 590-800-50 1A Digital KVM Switches AP56 1 0, AP56 1 5 and AP56 1 6[...]

USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are desig[...]

APC ® KVM Switch Inst aller/User Guide © 2008 American Power Conversion Corp or ation. All rights reserved. APC and the APC logo are registered trademar ks of American Power Conversion Corporation or its affiliates. All other marks are t he property of their respective owners. APC: 990-325 6A 590-800-501 C[...]

Instructions This symbol is intended to alert t he user to the presen ce of important oper ating and maintenance instruc tions in the literature accompa nying the KVM switch. Dangerous V olt age This symbol is intende d to al ert the user to the presen ce of uninsulated dangerous voltage within the prod uct’ s enclosure that ma y be of sufficie n[...]

iii Table of Contents List of Figures ................ ................ ............. ................ ................ ............. ................ ...... .i x List of Tables ............... ................ ............. ................ ................ ............. ................ ........ ... x Chapter 1: Product Overview .. ..............[...]

Table of Contents iv Opening the software ............. .......................... ...................... ... ....................... ... ................. .. ... 13 Setting up the software ................... ... ......................... ....................... ... ...................... ... ...... ..... 14 Rack Mounting A KVM Switch ............[...]

Table of Contents v Chapter 4: Network Access Software .......... ............. ............. ................ ............. ......... 35 Window Features ............... ....................... .............. ...................... .......................... ............ .......... ... 35 Customizing the window display ........................ .. .[...]

Table of Contents vi Setting up user accounts ....................... .. ....................... ... ......................... .......................... . .... 62 Locking and unlocking user accounts................. ......................... ....................... .. .................... 63 Enabling and configuring SNMP ...... ...................[...]

Table of Cont ents vii Adjusting Mouse Options ............ ......................... ......................... .......................... ................ ...... ... 88 Cursor type .................... ......................... ....................... .............. ......................... ......... ........... 88 Scaling ............. .........[...]

Table of Contents viii Appendix C: Keyboard And Mouse Shortcuts ................ .......................... ......................... ............ 109 Appendix D: Sun Advanced Key Emulation ................... .......................... ......................... ............ 111 Appendix E: Ports Used By The Software ...................... ........[...]

ix List of Figures Figure 1.1: Examples of KVM server modules ........................ ......................... .......................... ....... 2 Figure 1.2: Example KVM switch configuration ..................... ............................ ......................... ..... 4 Figure 2.1: KVM switch configuration example ......... ......... .....[...]

x List of Tables Table 3.1: OSD interface status symbols ................ ...................... .......................... ...................... .. .1 7 Table 3.2: OSD interface navigation basics ................... .......................... ............................ ........... 1 8 Table 3.3: Setup features to manage routine tasks for the ta[...]

1 CHAPTER 1 Product Overview The APC KVM switch integrates analog and digital keyboard, video and mouse (KV M ) switch ing technology with advanced cable management, access for two or four simulta neous users and a user interface. The KVM switch has USB and PS/2 ® ports on the rear panel th at support all major target device platforms. Features An[...]

Chapter 1: Product Overview 2 NOTE: A power supply (APC part number AP5640) is needed to pr ovide power up to four of these Serial Server Modules. • KVM PS/2 Server Module (AP5630) - PS/2 con necto rs without virtual media capa bil ity • KVM USB Server Module (AP5631) - USB connectors without virtual m edia capabi lit y . • KVM Sun Server Mod[...]

Chapter 1: Product Overview 3 switch. Virtual m edia can be connected di rectly to the supported KVM switch using one of the four USB ports on the swit c h. OSD graphical user interface The KVM switch uses the OSD interface, which has menus to configure the switching system and select computers. You can list target devices by unique n ame, eID (ele[...]

Chapter 1: Product Overview 4 Vid e o Vie w e r Control the keyboard, mo nit or, and mouse functions of individ ual target devi ces wi th the Video Viewer. You can use predefined macros and cho o s e wh i c h macr o group is displayed on the Vi deo Viewer Macros menu. The Video Viewer also provides access to the Virtu a l Media win dow. Yo u can us[...]

Chapter 1: Product Overview 5 Modem The KVM switch supports v .90 modems at 57.6 kbits/s full-duplex connected to th e modem port. When using a mod em-based connection, you can la unch a V ideo V iewer to a server but V irtual Media will not be available. Wh en launched, the V ideo V iewer displays the server image in grayscale at a resolution of 6[...]

6 CHAPTER 2 Installation The APC KVM switch requires connectivity to a computer running Network Access Software. Use Network Access Software to view and control target devices (one at a time) attached to the KVM switch. The analog port does not require the Ne twork Access Software for operation. The analog port uses the OSD graphical user in terfac[...]

Chapter 2: Installation 7 6. If you configure the switch us ing the console menu interface, conn ect a terminal or PC running terminal emulation soft ware to th e SETUP port on the back panel of the switch usi ng th e supplied cable. The terminal should be set to 9600 bi ts pe r seco nd (bps), 8 bits, 1 stop bit, no parity and no flow control. Othe[...]

Chapter 2: Installation 8 Figure 2.1: KVM switch configuration exam ple V erifying Ethern et connections The Ethernet connection has two LEDs. The green LED on the right is the Link indicator. It is lit when a valid connection to the network is establ ished, and it flashes when there is activity on the port. The amber/green LED on the left indicate[...]

Chapter 2: Installation 9 If you are experiencing slow mous e response during a remote video session, deactivate mouse acceleration in the operating system of the ta rget device and set the mouse speed at 50%. T i ering Multiple KVM Switches You can tier a digital KVM switch with an anal og KVM switch to enable multiple target devices depending on [...]

Chapter 2: Installation 10 NOTE: T o open a virtual media session with a target device, th e target device must first be connected to the KVM switch using a KVM USB VM server module or KVM PS/2 VM server module. T o tier multiple KVM sw itches: 1. Connect the tiered KVM switch to each tar get device as described in Connecting the KVM switch on page[...]

Chapter 2: Installation 11 Inst alling And St arting Up The Network Access Sof tware Supported operating systems The following operating systems are s upported by the Network Access Software: • Microsoft® W indows® 2000 W orkstation Service Pack 4 • Microsoft W indow s 2000 Server Service Pack 4 • Microsoft W indows XP (Home and Professiona[...]

Chapter 2: Installation 12 If AutoPlay i s supported and enab led, the setup program starts automatically. — or — If the computer does not supp ort AutoPlay, set the default drive to the CD dri ve letter and execute the following command to start the install program (replace “drive” with the CD drive letter on the system): drive:Network Ac[...]

Chapter 2: Installation 13 Uninst alling the software T o uninstall the sof tware on Microsof t Windows, st arting at the Control Panel: 1. Open the Control Panel and select Add/Remove Pr ograms . A sorted list of currently instal led programs opens. 2. Select the Network Access Softwar e entry . 3. Click the Change/Remo ve button. The uni nstall w[...]

Chapter 2: Installation 14 Setting up the sof tware T o set up the softwa re: 1. Install the software on each computer . 2. From one computer , open the software. 3. Click the New KVM switch butto n to add a KVM swit ch to the software database. The New KVM switch W izard opens. — or — Select Tools > Discover from the software menu to search[...]

Chapter 2: Installation 15 exceed circuit capabilities. Overlo aded power sources and extensio n cords present fire a n d shock hazards. Elevated Ambient Temperature: If the unit is installed in a cl osed rack assembly, the operating temperature of the rack environment may be greater than room ambient temperature. Do not exceed the rated maximum am[...]

16 CHAPTER 3 Basic Operations Controlling The Switching Sy stem From The Analog Port The APC KVM switch includes ports on the rear panel to connect a keyboard , monit or and mouse for direct analog access. The KVM switch uses the On-Screen Disp lay (OSD), whic h has menus to configure the switching system and select target de vices. Devices can be [...]

Chapter 3: Basic Operations 17 You can set a screen delay to specify the length of time that elapses between when Print Screen is pressed and when the OSD interface starts. T o set a screen delay: 1. Press Print Screen to start the OSD interface. 2. In the Main window , click Setup — Menu . 3. In the Screen Delay T ime field, type the num ber of [...]

Chapter 3: Basic Operations 18 Type the port number and press Enter — or — Type the first few characters of the targ et device name or eID number, and press Enter . You can also toggle between tw o selected targ et devi ces. T o select the previously selected t arget device: Press Print Screen and then press Bac kspace . T o disconne ct the us [...]

Chapter 3: Basic Operations 19 Configuring The KVM Switch And The OSD T o configure the KVM switch and the OSD interface: Start the OSD and click Setup . The following table describes the optio ns in the Set up wi ndow. Alt+O Click OK and return to the previous window . Alt+port number Select a target device to be scanned; port number is the port n[...]

Chapter 3: Basic Operations 20 Assigning t arget device names Use the Names window to identify individual targ et devi ces by name rather than by port number. The Names list is always sorted by port order. Names are stored in the KVM server module, so even if you move the cable or target device to another target device interface port, the name and [...]

Chapter 3: Basic Operations 21 3. Click OK to transfer the new name to the Names win dow . The selection is not saved until you click OK in the Names window . 4. Repeat steps 1 to 3 for each targ et device in the switching system. 5. Click OK . If a KVM server module has not been assigned a na me, the eID is used as the default name . To list targe[...]

Chapter 3: Basic Operations 22 — or — Select eID to list the target devices numerically by eID number. — or — Select Port to list th e target devices numerically by port nu mber. 2. Click OK . T o select a key combination to st art the OSD inter face: 1. In the Invoke OSD sect ion, select the key com binations that w ill start the OSD, then[...]

Chapter 3: Basic Operations 23 T o specify the stat us-flag settings: 1. Press Print Screen . The Main window opens. 2. Click Setup > Flag . 3. (Optional) Select Name or eID to specify the information displayed in the flag. 4. (Optional) Select Displayed to display the flag all the time, or select Ti m e d to display the flag for only five secon[...]

Chapter 3: Basic Operations 24 You can use the Keyboard window to send a different keyboard country code than the default US setting. T o change the keyboard country code: 1. Press Print Screen to start the OSD. Th e Main window op ens. 2. Click Setup — Keyboar d . The Keyboard window opens. 3. Select the country code for the keyboard and click O[...]

Chapter 3: Basic Operations 25 4. Click OK . A password must contain both alphabetic and numeric characters and can contain up to 12 characters. Passwords are case-se nsitive. Valid characters are A- Z, a-z, 0-9, space and hyphen. T o set or change a password: 1. Press Print Screen . The main window open s. 2. Click Setup — Security . If a passwo[...]

Chapter 3: Basic Operations 26 Managing T arget Device T asks Using The OSD From the Commands window, you can manage the sw itching system and user connections, enabl e the Scan and Broadcast modes, and update the firmware. T o access the Commands window: 1. Press Print Screen . The Main window opens. 2. Click Commands . The Commands win dow op ens[...]

Chapter 3: Basic Operations 27 Upgrading the firmware You can also use the OSD interf ace to upgrade the firmware avai lable for the KVM switch. For optimum performance, keep the fir mware current. For more informat ion on upgrading firmware, see “Appendix A” beginning on page 105 . T o upgrade firmware: 1. Press Print Screen . The Main window [...]

Chapter 3: Basic Operations 28 NOTE: This function is for Microsoft Windows-based computers only . Resetting the keyboard and mouse on a target device running any other operatin g system mi ght require you to reboot that target device. T o reset the local mouse and keyboard 1. Press Print Screen . The Main window opens. 2. Click Commands — Device[...]

Chapter 3: Basic Operations 29 PDUs window Through the PDUs window, you can view whi c h rack PDUs are connect ed to you r system. The status of each rack PDU is indicated by one or more status symbol in the right column. Tabl e 3.7 describes the status symbols. T o view connected rack PDUs: Open the PDUs window. The window contains a listing of al[...]

Chapter 3: Basic Operations 30 PDU Inlet s window From the Inlets w indow, you can view and modify i nlet parameters. NOTE: Y ou can only modify inlet parameters on a PDU that is currently online. T o view/modify PDU Inlet settings: 1. Press Print Screen . The Main window opens. 2. Click Setup - PDUs. 3. Complete one of the followin g steps: Select[...]

Chapter 3: Basic Operations 31 5. Complete one of the followin g steps: Select an outlet, then click Settings t o open the O utlet Settings window . — or — Select an outlet, then press Enter to open the Outlet Setti ngs window. — or — Double-click an outlet to open the Ou tlet Settings window . 6. Select the outlet you wish to modify . 7. C[...]

Chapter 3: Basic Operations 32 T o remove a target device fro m the scan list: 1. In the Scan window , clear the checkbox next to the target device to remove. — or — Double-click on the target device name or port to remove. — or — Press Shift + Delete to remove the selected target device and all entries below it. — or — Click the Clear [...]

Chapter 3: Basic Operations 33 T o run diagnostic tests: 1. Click Commands — Run Diagno stics . A warning message indicates all users will be disconnected. 2. Click OK to begin diagnostics. All users are disconnected and the Diagnostics wi ndow opens. As each test is finished, a pass (green circle) or fail (red x) symb ol is visible to the left o[...]

Chapter 3: Basic Operations 34 T o broadcast to selected t arget devices: 1. Complete one of the followin g steps: • From the Broadcast window , select the Mouse or Keyboard checkboxes for the target devices that are to receive the broadcast commands. •P r e s s t h e Up or Down Arrow keys to move the cursor to the target device. Then press Alt[...]

35 CHAPTER 4 Network Access Software About the Network Access Sof tware The Network Access Software is the main GUI (G raphical User Interface) for the software. You can view, access, manage and create cust om groupings for al l supported units. When you start the so ftware, the main N etwork Access Software window opens. Window Features The Networ[...]

Chapter 4: Network Access Software 36 Figure 4.1: Network Access Software window T able 4.1: Network Access Software window areas Area Description A Menu bar: Provides access to many of the features in t he software. B View Selector p ane: Contains View Selector buttons for choosing the Network Access Software view . Clicking a button shows the sw [...]

Chapter 4: Network Access Software 37 Customizing the window display You can resize the Network Access Software wind ow at any time. Each time you start the application, the Network Access Software window opens to its default size and locati on. A split-pane divider th at runs from top to bottom separates the Grou p Select or pane and the Unit Sele[...]

Chapter 4: Network Access Software 38 a. The Existing cascaded Switch es field contains all the current cascaded switch types defined in the database. Click Add , Delete or Modify to alter the li st. b. Associate the applicable cascaded switch types from th e pull-down menus for each KVM server module that h as a cascaded switch attached. 6. When y[...]

Chapter 4: Network Access Software 39 If one or more KVM switches cannot be added to the local database for any reason , th e Discover Wizard Not All KVM Switches Added page opens. This page list s all of the KV M switches you selected and the status for each. The status indicates if a KVM switch was added to the local database and, if not, why the[...]

Chapter 4: Network Access Software 40 Accessing KVM Switches Clicking the Ap pliances tab opens a list of the KVM switches currently defined in the local database. The Group Selector pan e is visi ble if two or more KVM sw itch types are defined. Cl ick All KVM switches or click on a folder to view all KVM switches of a particular type. A user name[...]

Chapter 4: Network Access Software 41 the KVM server module user name and passw ord credentials during this Network Access Software session do not require a user name an d password. The software provides credential caching that captures credentials upon fi rst use and automates the authen tication of subsequent unit connections. To clear login cred[...]

Chapter 4: Network Access Software 42 The configured access method for that target device opens in a new window. T o search for a target device in the local dat abase: 1. Click the Servers button and insert the curs or in the Search field. 2. T ype the search information. This could be a ta rget device name or a property such as type or location. 3[...]

Chapter 4: Network Access Software 43 Right-click on the unit. Select Properties from the p op-up menu. The Properties dialog box appears. c. Enable the Launch built-in application checkbo x. 3. Click OK to save the s ettings. T o configure third party T elnet access to a server through t he CPS: 1. T o configure a third party T elnet appl ic ation[...]

Chapter 4: Network Access Software 44 2. Click the Te l n e t tab. 3. Specify the server ’ s IP address and enable the Use Default ch eckbox. The port number is 23, by default; you may specify anoth er value. 4. Click OK to save the changes. Launching The VNC Or RDP V iewer Network Access Software su pports a user-defined Virtual Network Computin[...]

Chapter 4: Network Access Software 45 2. In the Name field, type a 1-32 character unique nam e. (This name is local to the software database; the KVM switch database might con tain a different name for this unit.) 3. The T ype field is read-only for KVM switches. For a targ et device, se lect a type from the drop-down menu or enter a 1-32 character[...]

Chapter 4: Network Access Software 46 T o change information properties: 1. Select a KVM switch or se rver in the Unit list. 2. Select Vi e w - Pr opertie s from the Network Access Software menu. — or — Click the Properties task button. — or — Right-click on the unit. Select Properties from the pop-up men u. The Properti es di alog box appe[...]

Chapter 4: Network Access Software 47 running Windows, Linux and Unix op erating systems, you can launch the Telnet appli cat ion from within an OS command window. T o change VNC properties: 1. Select a KVM switch or server in the unit list. 2. Select V iew — Properties from the Network Access Software menu. — or — Click the Properties task b[...]

Chapter 4: Network Access Software 48 — or — Click the Properties task button. — or — Right-click on the unit. Select Properties from the p op-up menu. The Pro perties dialog box appears. 3. Click the RDP tab. 4. For servers only , in th e IP Addr ess field, enter an IP address in dot notation or enter a 1-128 character domain name. Spaces [...]

Chapter 4: Network Access Software 49 Click the Properties task button. — or — Right-click on the unit. Select Properties from the p op-up menu. The Pro perties dialog box appears. 3. Click the Te l n e t tab. 4. For servers only , in th e IP Addr ess field, enter an IP address in dot notation or enter a 1-128 character domain name. Spaces are [...]

Chapter 4: Network Access Software 50 Custom field names In the Custom field labels area, you can change the Site, Department and Location headings that are visible in the Group and Unit Selector panes. You can group units in ways th at are meani ngful to you. The Department field is a subset of Site. T o change custom field names: 1. Select T ools[...]

Chapter 4: Network Access Software 51 T o view or change the default browser: 1. Select T ools — Options from the Network Access Softwa re menu. The General Options window opens. 2. In the Browser field, select the Launch Default Browser checkbox to specify the default browser . — or — Clear the Launch Default Browser checkbox. Cl ick the Bro[...]

Chapter 4: Network Access Software 52 VNC options Network Access Software supports a user-defined VN C viewer thro ugh the properties page. In the VNC tab you can search for a user-specific VN C application and incl ude its command line arguments. A selection of macros is available for placement in the command line; this may be useful for automatic[...]

Chapter 4: Network Access Software 53 3. In the Applicatio n to Launch field, enter t he directory path and n ame or click the Br owse button to locate th e path and name . 4. Enter command line arguments in the box below the path and name. — or — To insert a predefined macr o at the cursor location in the command line, click the Insert Macro l[...]

Chapter 4: Network Access Software 54 b. Enter command line arguments in the box below the path and name. c. To insert a predefined macro at the curs or location in the co mmand line, click the Insert Macro list box and select a macro from the drop-down menu. Network Access Software will automatically replace these vari ables when the application r[...]

Chapter 4: Network Access Software 55 — or — Click the Properties button. The Properties window opens. 3. Click the General tab. Select the Site , Department or Location to which you want to assign th e unit. 4. Click OK to save the assignment . T o assign a unit to a Site, Location or Folder using the Assign function: 1. Select a unit in the u[...]

Chapter 4: Network Access Software 56 2. Select Edit — Delete from the Network Ac cess So ftware menu. — or — Right-click on a unit and select Delete from the pop-up menu. — or — Press the Delete key on the keyboard. 3. A window prompts you to confirm the number of units to delet e. If you are deleting a KVM switch, the window incl udes a[...]

Chapter 4: Network Access Software 57 3. T ype a 1-32 character name. Y ou can use embedd ed spaces but not leading or trailing spaces. (This name is local to the software database; the KVM switch database might cont ai n a different name for this unit.) 4. Click OK . For a unit Typ e, Site, Departmen t or Folder, you cannot use duplicate n ames, i[...]

Chapter 4: Network Access Software 58 To sort a display by a column header, click the arro w in a column header. The items in the lis t are sorted according to that column. An upward-pointing arrow indicates the list is sorted by that column header in ascending order. A downward -po int i ng arrow indicates the li st is sorted by that column header[...]

Chapter 4: Network Access Software 59 Custom Field 3,Description,Contact Nam e Contact Phone, Comments,Browser URL The first line of the exported file contains the column names for th e field data. Each additional l ine contains the field data for a unit. The file contai ns a line for each unit defined in the local database. T o export a dat abase:[...]

60 CHAPTER 5 W eb Interface Once you have installed an APC KVM switch, you have the abil ity to view and configure unit parameters, determine who has access and control ri ghts, view and control currently active video sessions and execute a variety of control functi ons such as rebooting and upgrading your KVM switch from the web interface. The web[...]

Chapter 5: Web Interface 61 2. Click KVM Switch- Network . The Network settings are displ a yed, including the MA C address. 3. Select the LAN speed from the menu. 4. Enter the IP address, subnet mask and gateway in th e fields provided. Y ou can al so specify up to three IP addresses for DNS servers. — or — For connections o n which DHCP is su[...]

Chapter 5: Web Interface 62 Setting up user account s When you select the User category, the web interface will retrieve and display a list of user names and current access levels from the KVM switches. Yo u can add, modify or delete users in this listing. You can assign three access levels: Appliance Administrator, User Administrator and User. The[...]

Chapter 5: Web Interface 63 a. Click the Set User Access Rights but ton to select individual servers for that user. The User Access Rights window appears. b. To allow the user access to a server, sel ect the checkbox next to the server name. Alternatively, you may select the first checkbox to enable access on all servers. c. To prevent the user fro[...]

Chapter 5: Web Interface 64 T o specify the length of time a user account remains locked: 1. Click the Configu r e tab in the web interface, then click the User category in the left column. 2. Mark the Enable Lock-outs checkbox. 3. T ype the number of hours that a user will be locked out (1-99). NOTE: Only Appliance Administrators ma y specify lock[...]

Chapter 5: Web Interface 65 — or — Click Restore to cancel the changes and exit the win dow. The last saved settings will be restored. NOTE: After you change the SNMP settings, the Reboot Requi red button displays on all pages, indicating the KVM switch must be rebooted before the changes will take effect. Click the button to reboot the KVM swi[...]

Chapter 5: Web Interface 66 2. Click the name of the switch you want to configure. The Modify Cascade Switch window opens. 3. T ype the new name for the switch. 4. T ype the number of channels , between 4-24, for the swit ch. 5. Click Save . Viewing the KVM server modules The Server - KVM server modules category displays each KVM serv er module in [...]

Chapter 5: Web Interface 67 Selecting the Enable Auto-Upgrade for all KVM server modules checkbo x causes all subsequently connected KVM server modules to have their fi rmware upgraded to th at available on the KVM switches. This guarantees that KVM server module firmware is compatible with KV M switch firmware. For information about upgradi ng KV [...]

Chapter 5: Web Interface 68 The Enable Auto-Upgrade for All KVM server modul es checkbox allows you to enable an auto- upgrade for KVM server modul e firmware. Yo u can override the auto-upgrade at any stage using the Load Firmware button described in the next section. NOTE: Y ou can also upload new KVM switch firmware using Advanced Systems Man ag[...]

Chapter 5: Web Interface 69 6. Click Close . T o upgrade KVM server module firmware individually: 1. Click the Configu r e tab in the web interface. 2. Select the KVM server modules sub-category under V ersions in the left column. 3. Click the E ID of the KVM server module f or which you wish to vi ew firmware information. The KVM server module V e[...]

Chapter 5: Web Interface 70 T o reboot your system: 1. Click the To o l s tab in the web interface. The T ools window opens. 2. Click the Reboot button. A me ssage prompts yo u to confirm thi s reboot. 3. Click OK . Managing KVM Switch Configuration Files Configuration files contain all of the settin gs for a KVM switch. This includes KVM switch se[...]

Chapter 5: Web Interface 71 5. (Optional) Enter the password yo u created when the configuration database was saved. Click OK . The configuration file is written to th e KVM switches. A progress window displays. NOTE: Y ou may leave the pa ssword field blank if you did not create a password for the configuration file. 6. When complete, a message ap[...]

Chapter 5: Web Interface 72 Managing Rack PDUs Users can control their rack Powe r Distribution Units (rack PDUs) through the web interface. Rack PDU support allows the user to turn on, turn of f and cycle (reboot) any se rver or device connected to the rack PDU. T o configure a rack PDU: 1. Click the Configure tab in the web interface, then click [...]

Chapter 5: Web Interface 73 4. Click the Off butto n to turn off selected outlets. — or — 5. Click the Cycle button to reboot the selected ou tlets. NOTE: An outlet appears in this list only if a name has been associated with it.[...]

74 CHAPTER 6 V ideo V iewer About The V i deo Viewer The Video Viewer can be launch ed from the web interface or th e Network Access Software. Whe n you connect to a target device usin g the Video Viewer, the desktop of the target device is visible in a separate Video Viewer window. You can see both the local cursor and the target device cursor. Fr[...]

Chapter 6: Video Viewer 75 If this is the first unit access of the Network Acce ss Software session, a user name and password is required. NOTE: A user name and password are not required for any subsequent access attempts during the KVM server module Network Access Software session unles s you clear the current cached credentials. T o close a Video[...]

Chapter 6: Video Viewer 76 Using Preemption Preemption provides a mean s for users with sufficient privilege to take control of a target device from another user with lesser or equal privilege. All users sharing the connection th at is being preempted are warn ed, unless the target device is connected to a KVM switch. If the primary user ha s the c[...]

Chapter 6: Video Viewer 77 Preemption of a local user/admin istrator by an administrator If an administrator attempts to access a target de vice being accessed by the local user or by another administrator with equal privileges, the curren tly connected user can accept or reject the preemption request. A message asks the connected lo cal user or ad[...]

Chapter 6: Video Viewer 78 Using Exclusive Mode When operating a video session in exclusive mode, you cannot r eceive any share requests from other users. However, administrators can choose to preempt (o r terminate) the session or monitor the session in stealth mode. You cannot use exclusive mode when conn ecting to a target device on a KVM switch[...]

Chapter 6: Video Viewer 79 Secondary users cannot share the exclusive KVM se ssion. However, admini strators or users can still terminate t he session. Digit al Share Mode Multiple users can view and interact with a targ et device usi ng digital share mode. Wh en a session is shared, the secondary user can be an active us er with keyboard and mouse[...]

Chapter 6: Video Viewer 80 Right-click on the ta rget device. Select Connect Video from the pop-up menu. — or — Select the target device and press Enter . 3. When another user is viewing this target de vice, a message indicates the target device is already involved in a KVM session. If connection sharing is enabled on the KVM sw itch and your a[...]

Chapter 6: Video Viewer 81 Right-click on a KVM switch in the Unit list . Select Manage KVM switch from the pop-up menu. — or — Select a KVM switch in th e Unit list and press Enter . 3. Click the Settings tab. 4. Select the Global - Sessions subcategory . 5. Select S tea lth Connections in the Connection Sharing area. T o monitor a target devi[...]

Chapter 6: Video Viewer 82 Using Scan Mode You can view multiple target devices using the scan mode Thumbnail Viewer. This view contains a series of thumbnail frames, each containing a small, s caled, non-interactive version of a target device screen image. The target device name and status indicator are visible below each thumbnail as follows: •[...]

Chapter 6: Video Viewer 83 2. In the V iew T ime Per Server field, enter the time each thumbnail is ac tive during the scan, in the range of 10-60 seconds. 3. In the T ime Between Servers field, enter the ti me the scan stops between each tar get device, in the range of 5-60 seconds. 4. Click OK . T o change the thumbnail size , complete the follow[...]

Chapter 6: Video Viewer 84 — or — Right-click on a target device thumbnail and select View Interactive Session from the Thumbnail Viewer menu. — or — Double-click on a target device thumbnail. That target device desktop opens in a Video Viewer window. T o set target device cred entials from the Thumbnail Viewer: 1. Select a target devi ce t[...]

Chapter 6: Video Viewer 85 Figure 6.1: Video Viewer window T able 6.3: Video Viewer window areas Area Description A Menu and toolbar: Provides access to many of the features in the Video Viewer . B Accessed target device desktop: Interact with the target device through this window . C Thumbtack button: Determines tool bar position. When locked, the[...]

Chapter 6: Video Viewer 86 Adjusting The View Using menus or buttons in the Video View er win dow, you can: • Align the mouse cursors. • Refresh the screen. • Enable or disable full screen mode. • Enable automatic or manual scaling of the session image. W ith automatic scaling, the desktop window remains fixed and the target device imag e i[...]

Chapter 6: Video Viewer 87 Additional video adjustment Generally, the Video Viewer automat ic adjustment f eature optimizes the video for the best possible view. However, you can fine tune the video with th e help of APC techn ical supp ort . Video adjustment is a global setting and app lies to each target device you access. NOTE: The following vid[...]

Chapter 6: Video Viewer 88 Adjusting Mouse Options The Video Viewer mouse options af fect cursor type, scaling, al ignment, and resetting. Mouse settings are device-specific; that is, they can be set differently for each target device. NOTE: If the server does not support the ability to disconnect and r econnect the mous e (almost all newer PCs do)[...]

Chapter 6: Video Viewer 89 • In a 1:2 scaling ratio, the value is 1/2X. T o set mous e scaling : 1. Select T ools — Session O ptions from the V ideo V iewer menu. The Session Options window opens. 2. Click the Mouse tab. 3. T o use one of the preconfigured settings, check the corresponding radio button in the Mouse Scaling area. 4. T o set cust[...]

Chapter 6: Video Viewer 90 5. If you want the V ideo V iewer to receive a consta nt stream of video data from the target device, select the Backgr ound Refresh checkbox. If you want the V ideo V iewer to receive data only when a change has occurred on the target device, clear the Backgr ound Refr esh ch eckbo x. Adjusting The Video V iewer T oolbar[...]

Chapter 6: Video Viewer 91 • T o change the macro group that is listed by defa ult. This causes the m acros in the specified group to be avai lable in the V ideo V iewer Macros menu . Macro group selections are device- specific. The macro group can be set differently for each target device. Sending macros To send a macro, select Macros from the V[...]

92 CHAPTER 7 V irtual Media Guide V irtual Media Overview The APC 2x1x16 Digital KVM switch (AP56 10) supports virtual media when connected to an APC KVM USB VM server module. A USB media de vice can be attached to the KVM switch and made available to any target device connected to the KVM switch with a KVM USB VM server module. You can use virtual[...]

Chapter 7: Virtual Media Guide 93 interface device (HID). If the BIOS of the conn ected computer does not su pport this type of device, the keyboard and mouse might not w ork until the operating system load s USB 2.0 device drivers. Contact the computer manufacturer to determine whet her a BIOS update exists that will provide support for a USB 2.0-[...]

Chapter 7: Virtual Media Guide 94 Connecting Local Vi rtual Media You can connect virtual media directly to the KVM switch using the USB port on the KVM switch . NOTE: All USB ports are assigned to a single virtual media session and cannot be independently mapped. T o start a local v irtual media session: 1. Press Print Screen to start the OSD. Th [...]

Chapter 7: Virtual Media Guide 95 2. Select the checkbox to enable virtua l media for that KV M server modu le. — or — Clear the checkbox to disable virtual media for that KVM server module. 3. Click Save . Setting virtual media options You can determine the behavior of th e KV M sw itch during a virtual media sessio n using the options provide[...]

Chapter 7: Virtual Media Guide 96 Requirement s Virtual media is supported on APC Digital KVM switches. The target device must be connected to the KVM switch with a KVM USB VM server module. The target device must su pport th e types of USB2 -compatible medi a that you virtually map. For example, the target device does not suppo rt a portable USB m[...]

Chapter 7: Virtual Media Guide 97 You can specify that the virtual media session is reserved. When a session is reserved, and the associated KVM session is closed, another user canno t open a KVM session to that target device. If a session is not reserved, another KVM session can be opened. You can reserve the session to make sure that a critical u[...]

Chapter 7: Virtual Media Guide 98 2. T o map a physical drive as a virtual me dia drive, complete the following steps: a. In the Virtual Medi a window, select the Mapped checkbox next to the drive or drives yo u want to map. b. To limit the mapped drive to read-only access, select the Read Only checkbox next to the drive prior to mapping the drive.[...]

Chapter 7: Virtual Media Guide 99 Resetting USB media devices NOTE: The USB reset feature resets every USB device on th e target device, including the mouse and keyboard. It should only be used when the target device is not responding. 1. In the V irtual Media w indow , click Details . 2. Click USB Reset . 3. A warning message indicates the poss ib[...]

100 CHAPTER 8 Configuring LDAP LDAP is a vendor-independent protocol standard used for accessing, querying and updating a directory using TCP/IP. Based on the X.500 Direct ory Services model, LDAP is a global directo ry structure that supports strong security features including authenticatio n, privacy and integrity. LDAP Authentication Configurati[...]

Chapter 8: Configuring LDAP 101 T o configure LDAP authentication priority p arameters: 1. Select Configur e — Appliance — Authentication — Authenti cati on Settings . 2. Select either Use Local Authentication , Use LDAP Authen ti ca ti on , Use Local First or Use LDAP First . 3. Click Save . LDAP server p arameters The IP Address fields spec[...]

Chapter 8: Configuring LDAP 102 The UID Mask field specifies the search criteria for User ID searches of LDAP target devices. The format should b e in the fo rm <name>=<%1> . The defaul t value is KVM server moduleAccoun tName=%1 , which is correct for use wit h Active Directory. This fiel d is required for LDAP searches. T o configure [...]

Chapter 8: Configuring LDAP 103 • The Notes property is used to implement the access control attribute. The value of the Notes property , available in group and user objects shown in Active Directory Users and Computers (ADUC), is stored internally in the directo ry , in the value of the info attribute. ADUC is a Microsoft Management Console snap[...]

Chapter 8: Configuring LDAP 104 T o configure LDAP query parame ters: 1. Select Appliance — Authenti cation — Query . 2. Select Basic , User Attribute or Group Attribute for the Appliance Query Mode and the Server Query Mode. 3. Enter the appropriate informati on in the Group Container, Group Container Mask, T arget Mask and Access Control attr[...]

105 Appendix A: Flash Upgrades You can use the APC KVM switch flash upgrade feat ure to update the KV M switch with the latest firmware available. This update can be perfor m ed using the Network Access Software or using a Trivial File Transfer Protoc ol (TFTP) target device. After the flash memory i s reprogrammed with the upgrade, the KVM switch [...]

106 • TFTP target device IP address 10.0.0.3 • Upgrade file name equal to CMN-XXXX.fl, where XXXX is the 4-digit Compliance Model Number (CMN) that is print e d on the agency label of the KVM switch T o repair damaged firmware: 1. Connect the KVM switch to the TFTP target devi ce using a cross-over cab le or hub. The TFTP target device must be [...]

107 Appendix B: UTP Cabling The performance of a switching system depends on high quality conn ection s. Poor quality or poorly installed or maintai ned cabli ng can dim in ish system performance. Consult with the local code officials orAPC technical s uppor t prior to any inst allation. UTP copper cabling Switching systems utilize unshielded twi s[...]

108 Cabling inst allation, ma intenance and safety tips Review the following impo rtan t safety considerations before inst alli ng or maintaining the cables: • Maintain the twists of the pairs all the way to the point of term ination or leave no more that one-half inch of cable untwisted. Do not remo ve more than one inch of jacket while terminat[...]

109 Appendix C: Keyboard An d Mouse Shortcut s This appendix lists the keyboard and mouse shor tcuts that can be used in the Network Access Software. T able C.1: Divider pane keyboard and mouse shortcuts Operation Description F6 Navigates between the split-screens and gives focus to the last element that had focus. F8 Gives focus to the divider . L[...]

110 T able C.3: Unit list keyboard and mous e operations Operation Description Enter or Return S tarts the default action for the selected unit. Up Arrow Deselects current focus point and moves it up one row . Down Arrow Deselects current focus point and moves it down one row . Page Up Deselects current focus point and scrolls up one page, then sel[...]

111 Appendix D: Sun Advanced Key Emula tion Certain keys on a standard Type 5 (US) Sun keybo ard may be emulated by key press sequences on a PS/2 keyboard. To enable Advanced Sun Key Emulation mode and use the keys, press and hold Ctrl+Shift+Alt and then pres s the Scroll Lock key. The Scroll Lock LED blinks. Use the indicated key in the following [...]

112 For example: For Stop + A, press and hold Ctrl+Shift+Alt and press Scroll Lock , then F1+A. These key combinations will work with the USB KVM server module adapto r (if your Sun system comes with a USB port) as we ll as the Sun KVM se rver module adaptor . W ith the exception of F12, these key combinations are not recognized by Microsoft W indo[...]

113 Appendix E: Port s Used By The Sof tware Table E.1 lists the port numbers that the software uses to communicate with certain KVM switches. This information can be used to configure firewa lls to let Network Access Software operate in the networks . T able E.1: Port s Used by Network Access Software Port Number KVM switch Ty p e Purpose 321 1 AP[...]

114 Appendix F: Product Specification T able F .1: APC 2x1x16 Digital KVM switch product specification s T arget Device Ports Number 16 Connectors RJ-45 Sync T ypes Sep arate ho rizontal and vertical Supported Cabling 4-pair UTP CA T5 or CA T6, 45 meters maximum length Video Resolution 640 x 480 @ 60 Hz 1280 x 1024 @ 75 Hz (Remote Port Maximum usin[...]

115 Dimensi ons Height x Width x Depth 4.37 x 43.18 x 27.98 cm 1.72 x 17 x 10.98 in; 1-U form factor Weight 3.31 kg (7.3 lb) without cables Heat Dissipation 105 BTU/hr Airflow 8 cfm Power consumption 30 Watts AC-input power 40 Watt s m aximum AC-input voltage rate 100 to 240 V AC autosensing AC-input current rating 0.5 A RMS maximum AC-input cable [...]

116 T able F .2: APC 2x1x32 and 8x1x32 KVM switch product specification s T arget Device Ports Number 32 Connectors RJ-45 Sync T ypes Sep arate ho rizontal and vertical Supported Cabling 4-pair UTP CA T5 or CA T6, 45 meters maximum length Video Resolution 640 x 480 @ 60 Hz 1280 x 1024 @ 75 Hz (Remote Port Maximum using a USB VM KVM server module) S[...]

117 Power consumption 30 Watts AC-input power 40 Watt s m aximum AC-input voltage rate 100 to 240 V AC autosensing AC-input current rating 1.25 A RMS maximum AC-input cable 18 AW G thr ee-wire cable: IEC-320 C13 to 5-15P IEC-320 C13 to IEC-320 C14 AC frequency 50 to 60 Hz autosensing Ambient atmospheric co ndition ratings T emperature 0 o to 50 o C[...]

118 Appendix G: Getting Help And T echnical Assist ance For service or technical assistan ce or for more information about APC products, contact APC at a number on the APC Web site, www.apc.com/support T roubleshooting • Check all cables to make sure they are connected. • Check the power switches to make sure the system and any optional devices[...]

119 Appendix H: Notices T rademarks Intel, MMX, and Pentium are tradem arks of Intel Corporation in the United States, other countries, or both. Microsoft, Windows, Internet Explorer and Wi ndows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. UNIX is a registered trademark of The Open Gr oup in the United[...]

USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are desig[...]

Installer/User Guide For T echnical Support: www.apc.com APC: 990-3256 A 590-800-50 1 C Digital KVM Switches AP56 1 0, AP56 1 5 and AP56 1 6[...]