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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of APC Smart-UPS 1000VA, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of APC Smart-UPS 1000VA. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of APC Smart-UPS 1000VA should contain:
- informations concerning technical data of APC Smart-UPS 1000VA
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of APC Smart-UPS 1000VA alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of APC Smart-UPS 1000VA, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the APC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of APC Smart-UPS 1000VA.
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Table of contents for the manual
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Page 1
990-1074B 01/2006 User Manual English APC Smart-UPS ® 1000/1500 VA 100/120/230 V A C 750/1000XL VA 120/230 VA C Tower Uninterr uptible Pow er Supply[...]
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Page 2
[...]
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Page 3
1 Introduction American Po w er Con version Corporation (APC) is the leading national and in ternational manufac- turer of state-of-the- art uninterrupt ible power su pplies, redundant switches, powe r man agement soft- ware, an d related equipment. A PC products protect h ard w ar e, softw are, and data from power distur- banc es in b usine ss and[...]
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Page 4
2 Connecting Equipment and Power to the UPS S MART -UPS R EAR P ANE L 230V M ODE LS 120V/100V M ODELS 1. Plug in th e battery con nector n . 2. Connect equi p ment to the UPS. Note: Do not connect a las er printer to the UPS. A laser printer d raws significantl y more power than other type s of equipm ent and may overload the UPS. 3. Add any option[...]
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Page 5
3 B ASIC C ONNE CTORS Serial Port USB Port Power management s oft ware an d interface kits can be used wi th the UPS. Use only interface kits supplied or appro ved by APC. Use the APC supplied cable to connect to the Serial Port. DO NOT use a standard serial interface cable since it is incompatible with the UPS connector. Both Serial a nd USB Ports[...]
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Page 6
4 2: O PERA TION S MART -UPS F RONT P ANEL Power On Power Off Load Battery Charge Online The online LED illu minates when the UPS is supplying utilit y power to the con- nected equipment. If the LED is not lit, the UPS is eit her not turned ON, or is sup- plying battery power. AVR Tri m This LED illuminates to i ndicate the UPS is compensating for [...]
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Page 7
5 AVR Boost This LED illuminates to indicate the UPS is compensating for a low utility voltage. On Battery When the on batter y power LED is lit the UPS is supplying battery power to the con nected equipment. When on batter y, the UPS sounds an alarm—four beeps ev er y 30 s econds. Overload The LED illuminates and the UPS emits a sustained alar m[...]
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Page 8
6 3: U SER C ONFIGU RAB LE I TEM S N OTE : S ETTINGS ARE MADE THROUGH SUPPLIED P OWER C HUTE SOF TWARE OR OP TIONAL S MA RT S LO T ACCESSORY CARDS . F UNCTION F ACTORY D EFAULT U SER S ELECTABLE C HOICES D ESCRIPTION Automa tic Self-Tes t Every 14 days (336 hours) Every 7 days (168 hours) , On Startup Only, No Self- Test This func tion sets the int[...]
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Page 9
7 N OTE : S ETTINGS ARE MADE THROUGH SUPPLIED P OWER C HUTE SOF TWARE OR OP TIONAL S MA RT S LO T ACCESSORY CARDS . F UNCTION F ACTORY D EFAULT U SER S ELECTABLE C HOICES D ESCRIPTION Low B attery Warning . PowerChute in terface softw are provide s auto- matic, unatte nded shut- down w hen appr oxi- mately two minute s (by defa ult) of batter y ope[...]
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Page 10
8 4: S TO R AG E , M A INTENA NCE , A ND T RANSPORTING Storage Store the UPS covered and positioned as for proper functioning, in a cool, dry location, with the bat- teries fully charged. At -15 t o +30 ° C (+5 to +86 ° F), charge the UPS battery every six months. At +30 t o +45 ° C (+86 to +113 ° F), ch arge the UPS batter y every three months[...]
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Page 11
9 1500VA Model Step 3 Pull the battery module out of the compartment until t he back of the modu le is flush with th e outer edg es of the UPS. Disconn ect the battery connector. 1000VA Model Step 3 Disconnect the batter y cable termin a ls before re moving t he batt er y module fr om the UP S. Note: The red cable conn ects to the red color- coded [...]
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Page 12
10 R EPL ACING THE B ATTERY M ODULE To replace the battery module, rev erse the directions above for Removin g the Front Bezel and Bat- tery M odule . Disconnecting the Battery for Transport Alway s DISCONNECT THE B ATTERY before shippin g in compliance with U.S. Departm e nt of Tran sportation (DOT) regu lations. The battery m ay re m a in in the [...]
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Page 13
11 5: T ROUBLESHOOTI NG Use the chart belo w to so lve minor Smart-UPS installatio n and operatio n problems. Refer to the APC web site, www.apc.com , for assistance with complex UPS problems. P ROBLEM AND P OSSI B LE C AUSE S OLUTION UPS WILL NOT TURN ON Batter y not conn ected prop- erly. Check that the battery conn ector (rear pan el) is fully e[...]
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Page 14
12 P ROBLEM AND P OSSI B LE C AUSE S OLUTION T HE OVERLOAD LED IS LIT AN D T HE UPS EMITS A SUSTAI NED ALARM TONE The UPS is overloaded. The conn ected equi pment exceed s the speci fied “maximu m load” as de- fine d in Specificati ons at the A PC web site , www.apc .com . The alarm remai ns on un til the overload is removed. Discon nect noness[...]
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Page 15
13 P ROBLEM AND P OSSIBLE C AUSE S OLUTION UTILITY CIRCUIT BREAKER T RIPS Utility c ircuit breaker trips dur ing norma l operation. 100V mo dels: In orde r to operate a t the full VA rating of the 1 500VA produ ct, the sup plied 15A pl ug must be replaced with a 20 A plug. This change must be pe rforme d by qualif ied serv ice personnel. UPS OPERAT[...]
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Page 16
14 Service If the UPS requires s er vice do not return it to the dealer. Instead, follow these steps: 1. Revi e w the probl e m s discussed in th e Troubleshooti ng section of this m a nual to eliminate com- mon probl ems. 2. If the problem persists, contact APC Customer Service through the APC web site, www.apc.com/su pport . Note the m odel n[...]
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Page 17
15 6: R EGULA TOR Y A ND W ARR AN TY I NFOR MA TION Regulatory Agenc y Approvals a nd Radio F reque ncy Warnings 230V MODE LS This is a Class A product. I n a dome stic enviro nment this product m ay cause ra dio int erferenc e, in which cas e the u ser ma y be requi red t o take co rrect ive ac - tions . 120V MODE LS This e quipme nt has been test[...]
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Page 18
16 Declaration of Conformity Limited Warranty America n Power Conversi on (APC) warrant s its produ cts to be free from d efects i n materia ls and workmans hip for a period of two years from th e date of pu rchase. Its obli gation und er this warranty is lim ited to repairin g or replac ing, at its own sole o p- tion, any such defecti ve produ cts[...]