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APC Smart-UPS 5000VA manual

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Table of contents for the manual

  • Page 1

    990-8500A 04/2008 Smart-UPS ® Uninterruptible Power Supply T ower/Rack-Mount 5U 5000 V A 208/230 V ac English[...]

  • Page 2

    [...]

  • Page 3

    Smart-UPS 5000 VA 208/230 Vac Tower/Rack-Mount 5U User Manual i Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About this UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Unpack . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    ii Smart-UPS 5000 VA 208/230 Vac Tower/Rack-Mount 5U User Manual Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Regulatory Agen cy Approvals, Radio Fre quency Warnings, Declara tion of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22[...]

  • Page 5

    Smart-UPS 5000 VA 208/230 Vac Tower/Ra ck-Mount 5U User Manual 1 Introduction Introduction About this UPS The American Power Conversion (APC®) Uninterrupt ible Power Supply (UPS) provides protectio n for electronic equipment from utility power blackouts, brow nouts, sags and surges. The UPS filters small utility line fluctuations and isolates elec[...]

  • Page 6

    2 Smart-UPS 5000 VA 208/230 Vac To wer/Rack-Mount 5U User Manual Specifications Specifications NOTE: The model and serial numbers ar e located on a small, r ear panel label. For s ome models, an additional label is located on the chassis under the front bezel. Hardware 8 pan head screws for securing rail cleats to UPS 8 pan head locking screws for [...]

  • Page 7

    Smart-UPS 5000 VA 208/230 Vac Tower/Ra ck-Mount 5U User Manual 3 Installation Inst allation Rack-mount configuration This unit is intended for mounting i n a four post rack. T o order a two post rack-mount kit contact your dealer or refer to the APC W eb site, www .apc.com. Install rack-mount brac kets and rail cleats Four screws must be used to se[...]

  • Page 8

    4 Smart-UPS 5000 VA 208/230 Vac To wer/Rack-Mount 5U User Manual Installation Install unit in rack Ensure rack stability prior to installing devices in the rack. When installing rails in the rack, install two cage nuts above each rail, (see diagram below). Secure the UPS in the rack using the four cage nuts and eight ornament al screws included in [...]

  • Page 9

    Smart-UPS 5000 VA 208/230 Vac Tower/Ra ck-Mount 5U User Manual 5 Installation Install batteries Connect only the first two batteri es in the string of thr ee batteries. Be sure that the battery connectors are fully engage d . Do not connect the single battery or the last ba ttery installed in the string of thr ee batteries. Foam spacers Close and s[...]

  • Page 10

    6 Smart-UPS 5000 VA 208/230 Vac To wer/Rack-Mount 5U User Manual Installation Rack-mount to tower conversion procedure Install batteries The UPS and the battery modules are heavy . Re move the battery modu les to lighten the UPS during installation. Refer to the battery removal instructions on the packaging. Connect only the first two batteri es in[...]

  • Page 11

    Smart-UPS 5000 VA 208/230 Vac Tower/Ra ck-Mount 5U User Manual 7 Installation Input hardwire 230 V models only Hardwiring must be performed by a qualified electrician. Adhere to all national and local regulations. 1. Use a dedicated branch circuit w ith a maximum of 32 A of over-cur rent protection, (either a circuit breaker of fuses). A lower rate[...]

  • Page 12

    8 Smart-UPS 5000 VA 208/230 Vac To wer/Rack-Mount 5U User Manual Installation Connect batteries Configure bezel Snap the display out of the bezel. Rotate the bezel and reinstall the display for a tower configuration. After all of the batteries have been connected, tuck the battery cables and the batter y disconnect cord in the space provided in the[...]

  • Page 13

    Smart-UPS 5000 VA 208/230 Vac Tower/Ra ck-Mount 5U User Manual 9 Installation Connect display cable and inst all bezel Rack-mount configuration T ower configuration Display cable Display cable[...]

  • Page 14

    10 Smart-UPS 5000 VA 208/230 Vac Tower/Rack- Mount 5U User Manual Start-up Star t- u p Connect Equipment and Power to the UPS 1. The UPS features a chassis ground connection screw located on the rear panel, for connecting the grou nd leads on transient voltage devices. Prior to connecting the grounding wir e, ensure that the UPS is NOT connected to[...]

  • Page 15

    Smart-UPS 5000 VA 208/230 Vac Tower/Ra ck-Mount 5U User Manual 11 Start-up Communication port s Emergency power off The emer gency power off (EPO) feature is user conf igurable. EPO provides immediate de-energizing of connected equipment from a remote location , without switching to battery operation. 1. Use the EPO connector supplied with the UPS.[...]

  • Page 16

    12 Smart-UPS 5000 VA 208/230 Vac Tower/Rack- Mount 5U User Manual Operation Operation Display Panels Display Panel Indicators and Function Buttons Indicator LED Indicator Title Description A VR T rim The UPS is compensating f or a high utility voltage. Refer to the APC W eb site, www .apc.com for A VR settings. On Line The UPS is supplying utility [...]

  • Page 17

    Smart-UPS 5000 VA 208/230 Vac Tower/Ra ck-Mount 5U User Manual 13 Operation Indicator LED Indicator Title Description Diagnostic Utility V oltage The UPS has a diagnostic feature th at indicates the utility v oltage. The UPS starts a self-test as part of this procedure. The self-tes t does not affect the voltage display . Press and hold the button [...]

  • Page 18

    14 Smart-UPS 5000 VA 208/230 Vac Tower/Rack- Mount 5U User Manual Configuration Configuration UPS settings Settings are adjusted through PowerChute soft ware or optional SmartSlot accessory cards. Function Factory Default User Selectable Choices Description Automatic Self-T est On startup and every 14 days (336 hours) there after • On startup and[...]

  • Page 19

    Smart-UPS 5000 VA 208/230 Vac Tower/Ra ck-Mount 5U User Manual 15 Configuration Low Battery Wa r n i n g PowerChute software interface provides automatic, unattended shutdown when approximately two minutes of battery operated run time remains. 2 minutes LED is located on rear panel Brightly illuminated: low battery warnin g level of about 2 min ute[...]

  • Page 20

    16 Smart-UPS 5000 VA 208/230 Vac Tower/Rack- Mount 5U User Manual Troubleshooting T roubleshooting Use this chart to solve minor UPS installation and operati on problems. Refer to www .apc.com for assistance with complex UPS problems. Problem and/or Possible Cause Solution UPS will not turn on The battery is not connected properly . Check that the [...]

  • Page 21

    Smart-UPS 5000 VA 208/230 Vac Tower/Ra ck-Mount 5U User Manual 17 Troubleshooting The Overload LED is illuminated and the UPS emits a sustained alarm tone The UPS is overloaded. The connect ed equipment exceed s the specif ied “max imum load” as defined in Specifications on the APC W eb site, www .apc.com. The alarm remains on until the overloa[...]

  • Page 22

    18 Smart-UPS 5000 VA 208/230 Vac Tower/Rack- Mount 5U User Manual Troubleshooting There is no utili ty power There is no utility power and the UPS is off. Use the cold start feature to supply p o wer to the connected equipment front the UPS battery(s). Press and hold the button. There will be a short beep followed by a longer beep. Release the but [...]

  • Page 23

    Smart-UPS 5000 VA 208/230 Vac Tower/Ra ck-Mount 5U User Manual 19 Maintenance, Transp ort, and Service Maintenance, T ransport, and Service Replace battery modules This UPS has easy-to-replace, hot-swa ppable battery modules. Replacement is a safe procedure, isolated from electrical hazards. Leave the UPS in the rack and connected equipment on duri[...]

  • Page 24

    20 Smart-UPS 5000 VA 208/230 Vac Tower/Rack- Mount 5U User Manual Maintenance, Transport, and Service Service If the UPS requires service do not re tu rn it to the dealer . Follow these steps: 1. Review the problem s discussed in T roubleshooting in this manual, to eliminate comm on problems. 2. If the problem persists, contact APC Customer Support[...]

  • Page 25

    Smart-UPS 5000 VA 208/230 Vac Tower/Ra ck-Mount 5U User Manual 21 Two-Year Warranty T wo-Y ear W arranty The limited warranty provided by Amer ican Power Conversion (APC®) in this statement of Limited F actory W arranty applie s only to products you purchase for yo ur commercial or indust rial use in the ordinary course of your business. T erms of[...]

  • Page 26

    22 Smart-UPS 5000 VA 208/230 Vac Tower/Rack- Mount 5U User Manual Regulatory Information Regulatory Information Regulatory Agency Approvals, Radio Frequency W arnings, Declaration of Conformity FCC Compliance Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to par t 15 of the FCC Rules[...]

  • Page 27

    Smart-UPS 5000 VA 208/230 Vac Tower/Ra ck-Mount 5U User Manual 23 Regulatory Information Date of p roduct declaration[...]