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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of APC SUA3000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of APC SUA3000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of APC SUA3000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of APC SUA3000 should contain:
- informations concerning technical data of APC SUA3000
- name of the manufacturer and a year of construction of the APC SUA3000 item
- rules of operation, control and maintenance of the APC SUA3000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of APC SUA3000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of APC SUA3000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the APC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of APC SUA3000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the APC SUA3000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
990-2404A 04/200 8 Smart-UPS ® XL Uninterruptible Power Supply Rack-Mount 3U SUA2200/3000 V A 120/230 V ac SUA3000 V A 100/200 V ac English[...]
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Page 2
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Page 3
Smart-UPS XL 3U Rack Mount 2200/30 00 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual 3 Introduction Introduction About this UPS The APC Uninterruptibl e Power Supply (U PS) provides protectio n for electronic equipm ent from utility power blackouts, brownouts, sags and surg es . The UPS filters small utility line fluctuations and isolates electron[...]
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Page 4
4 Smart-UPS XL 3U Rack Mount 2200/3000 VA 120/230 Vac; 3000 VA 100 /200 Vac User Manual Specifications Specifications Environmental T emperature Operating Storage 0° to 40°C (32° to 104°F) -15° to 30°C (5° to 86°F) charge the UPS battery every six months 30° to 45°C (86° to 1 13°F) charge the UPS battery every three months This unit is [...]
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Page 5
Smart-UPS XL 3U Rack Mount 2200/30 00 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual 5 Installation Inst allation Y our UPS model may vary in appearance from the examples depicted in this manual. Inst all the Rails in the Rack This UPS is intended for in stallation in a 19” rack. For details on rail installation refer to the instructio ns in the[...]
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Page 6
6 Smart-UPS XL 3U Rack Mount 2200/3000 VA 120/230 Vac; 3000 VA 100 /200 Vac User Manual Installation Rear Panels Rear Panel Featur es The UPS features a TVSS screw located on th e rear panel for connecting the ground leads on transient voltage devices. The UPS is equipped with a n external battery c onnector located on the rear panel of the unit. W[...]
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Page 7
Smart-UPS XL 3U Rack Mount 2200/30 00 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual 7 Start-up and Operation Connect equipment, external battery p ack(s), and power to the UPS 1. Connect equipment to the UPS. 2. Optional external battery packs pro vide extended runt ime during power outages. This uni t supports up to ten external battery packs. R[...]
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Page 8
8 Smart-UPS XL 3U Rack Mount 2200/3000 VA 120/230 Vac; 3000 VA 100 /200 Vac User Manual Start-up and Operation Display Panels Display Panel Indicators and Function Buttons Indicator LED Indicator Title Description A VR T rim The UPS is compensating f or a high utility volta ge. Refer to the APC W e b site, www .apc.com for A VR settings. On Line Th[...]
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Page 9
Smart-UPS XL 3U Rack Mount 2200/30 00 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual 9 Start-up and Operation Diagnostic Uti lity Vo l t a g e The UPS has a diagnost ic feature th at indicates the utility voltage. The UPS starts a self-tes t as part of this procedure. The self-test does not affect the voltage display . Press and hold the Te s t bu[...]
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Page 10
10 Smart-UPS XL 3U Rack Mount 2200/3000 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual Configuration Configuration UPS settings Settings are adjusted through PowerChute soft ware or optional SmartSlot accessory cards. Function Factory Default User Selectable Choices Description Automatic Self-T est On startup and every 14 days (336 hours) there af[...]
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Page 11
Smart-UPS XL 3U Rack Mount 2200/30 00 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual 11 Configuration Low Battery Wa r n i n g PowerChute software interface provides automatic, unattended shutdown when approximately two minutes of battery operated run time remains. 2 minutes Brightly illuminated: low battery warning level of about 2 minutes Dimly [...]
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Page 12
12 Smart-UPS XL 3U Rack Mount 2200/3000 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual Configuration Connect the Emergency Power Off option The Emergency Power Off (EPO) option is a safety f eature that will immediately remove power to all connected equipment. When the EPO button is pushed, a ll connected equipment will immediately turn of f and w[...]
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Page 13
Smart-UPS XL 3U Rack Mount 2200/30 00 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual 13 Configuration Configure UPS p arameters This configuration affects the accu racy of the predicted runtime calculations the UPS performs while running on battery power . Smart-UPS XL models must be program ed to recognize the number of extern al battery packs co[...]
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Page 14
14 Smart-UPS XL 3U Rack Mount 2200/3000 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual Configuration 3. Press 1 and ENTER to select Device Manager . Select the model by entering the corresponding number , then press ENTER. 4. Press 3 and ENTER to select Configuration. 5. Press 1 and ENTER to select Battery . 6. Press 2 and ENTER to change Battery [...]
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Page 15
Smart-UPS XL 3U Rack Mount 2200/30 00 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual 15 Maintenance, Transp ort, and Service Maintenance, T ransport, and Service Replacing the Battery Module This UPS has a replacable, hot-s wappable battery modul e. Replacement is a safe pr ocedure, isolated from electrical hazards. Leave the UPS and connected equ[...]
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Page 16
16 Smart-UPS XL 3U Rack Mount 2200/3000 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual Troubleshooting T roubleshooting Use this table to solve minor UPS installation and operatio n problems. Refer to www .apc.com for assistance with complex UPS problems. Problem and/or Possible Cause Solution UPS will not turn on The battery is not connected prop[...]
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Page 17
Smart-UPS XL 3U Rack Mount 2200/30 00 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual 17 Troubleshooting The Overload LED is illuminated and the UPS emits a sustained alarm tone The UPS is overloaded. The connect ed equipment exceed s the specif ied “max imum load” as defined in Specifications on the APC W eb site, www .apc.com. The alarm remai[...]
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Page 18
18 Smart-UPS XL 3U Rack Mount 2200/3000 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual Troubleshooting There is no utili ty power There is no utility power and the UPS is off. 120/230 V models only: Use the cold start feature to supply power to the connected equipment front the UPS b attery(s). Press and hold the Te s t button. There will be a sho[...]
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Page 19
Smart-UPS XL 3U Rack Mount 2200/30 00 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual 19 Regulatory and Warranty Information Regulatory and W arranty Information Regulatory Agency Approvals and Radio Frequency W a rnings 42C2 E9 5463 geprüfte Sicherh eit N 394 42C 2 E9 5463 120 V models FCC Compliance No tice This equipment h as been tested and fo[...]
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Page 20
20 Smart-UPS XL 3U Rack Mount 2200/3000 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual Two-Year Limited Warranty T wo-Y ear Limited W arranty The limited warranty provided by Amer ican Power Conversion (APC®) in this statement of Limited F actory W arranty applies only to products you purchase for yo ur commercial or indust rial use in the ordina[...]
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Page 21
Smart-UPS XL 3U Rack Mount 2200/30 00 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual 21 Two-Year Limited Warranty Date of p r oduct declaration[...]
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Page 22
22 Smart-UPS XL 3U Rack Mount 2200/3000 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual Two-Year Limited Warranty APC Wo rldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: • Refer to the APC W eb site to access documents in the APC Knowledge Base and to submit custom[...]