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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of APC SURT2000XLI Kit, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of APC SURT2000XLI Kit one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of APC SURT2000XLI Kit. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of APC SURT2000XLI Kit should contain:
- informations concerning technical data of APC SURT2000XLI Kit
- name of the manufacturer and a year of construction of the APC SURT2000XLI Kit item
- rules of operation, control and maintenance of the APC SURT2000XLI Kit item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of APC SURT2000XLI Kit alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of APC SURT2000XLI Kit, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the APC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of APC SURT2000XLI Kit.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the APC SURT2000XLI Kit item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
990-1083A, 01/03 APC Smart-UPS ® RT External Battery Pack For Use With Models SURT1000 XLI and SURT2000XLI Tower/Rack Mount Convertible User’s Manual English[...]
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Page 2
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Page 3
1 1: S AFETY I NFORMA TION American Power Conversi on Corporation (A PC) is the leading national an d international manufac- turer of sta te-of-the-art uni nterruptible powe r supplies, redu ndant switches , power managem ent soft - ware, and re lated equi pment. APC products protec t hardware, sof tware, and data f rom t he threat of power disturb[...]
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Page 4
2 B ATTERY S AFET Y This equipment c ontains po tentially haz ardous volt ages that may cause person al injury if handled incorrec tly. This equipment must be ins talled and serviced only by qualified electrical service personnel. This equipm ent contains potential ly hazardous volta ges. Do not attem pt to disassemble t he unit. The unit conta[...]
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Page 5
3 2: I NST ALLING THE B AT T E RY P ACK The APC Sm art-UPS RT External Battery Pa ck provides ext ended protection to saf eguard your computer a nd other valuable elec tronic equipme nt. The external battery pack also provi des extra pr o- tection while replacing the batteries in the UPS. M AXIMUM N UMB ER OF B ATTERY P ACKS S UPPORTED BY THE UPS T[...]
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Page 6
4 R EVIEWING C ONNECTORS ON THE B ATTE RY P ACK AND UP S The UPS and battery pack(s) can be installed together in th e tower confi guration. The Front View shows what the units look lik e after installation. The Rear View shows the same uni ts – the battery pack connection ca ble plug is not yet e ngaged in thi s view. Only o ne external battery [...]
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Page 7
5 1. Once the feet h ave been removed, snap a part each foot into t wo end bracket s. 2. Each foot need s one expansion piece for each external battery pack yo u are using. Ad ditional expansion pieces are shi pped with the exte rnal battery packs. Snap all center expansion pieces together, and t hen snap the brackets bac k onto the ends of[...]
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Page 8
6 1. Position the UPS on the battery pac k(s). Reattach the expande d feet acc ording to the i nstructions in your UPS User ’s Manual . Screw the feet firm ly into both the UPS and eac h battery pack. 2. Screw th e rear b racket tie( s) in place between the external battery pack and the UPS, an d be- tween each ext ernal battery pack if y[...]
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Page 9
7 C ONNECTI NG A B ATTERY P ACK TO A NOTHER B ATTERY P ACK 1. Insert the battery pack c onnector cable plug into the rea r connect or on t he back of the othe r battery pack. Note that the illust ration at left shows the UPS and the f irst external battery pack properly connected. An unlimited num ber of e xternal battery pac ks can be atta[...]
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Page 10
8 3: O PERA TIN G THE S MART -UPS RT WITH A B A TTER Y P ACK S ETTING THE S MART -UPS RT TO R ECOGNIZE THE B ATTERY P ACK ( S ) Smart-UPS RT models cannot determ ine how many external battery pack s are connected to them . You must prog ram the Sm art-UPS RT with the appropriate number of external batteries in one of two ways by using: PowerChu[...]
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Page 11
9 4: S TORAGE , S ERVICE , AND C ONT ACT I NFORMA TION S TORAGE S TORAGE C ONDITIONS Store the batter y pack covered and f lat (rack mount orientation) in a c ool, dry location, wit h its bat- tery fully char ged. Disconne ct battery cable s to avoid drai n on batteries. E XTENDED S TORAGE At -15 to +30 ° C (+5 to +86 ° F), charge the batteries e[...]
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Page 12
10 S ERVICE If the unit requires service, do not return it to the dealer. Instead, f ollow these steps: 1. Review the problems disc ussed in the Tr oubleshooting section of the User’s Manual f or your UPS to elim inate common problems. 2. Verify that no circuit breakers are t ripped. A tripped circu it breaker is the most common problem . 3. If t[...]