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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of APC VT, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of APC VT one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of APC VT. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of APC VT should contain:
- informations concerning technical data of APC VT
- name of the manufacturer and a year of construction of the APC VT item
- rules of operation, control and maintenance of the APC VT item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of APC VT alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of APC VT, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the APC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of APC VT.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the APC VT item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Operation Smart-UPS ® VT 10-40 kV A – 400 V 10-30 kV A – 208 V 10-30 kV A – 200 V[...]
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1 Smart-UPS® VT 10-40 kV A, 400 V, 20 8 V, 200 V - O peration 990-2282A -001 About this Manual IMPORT ANT SAFETY INSTRUCTIONS SA VE THESE INSTRUCTIONS This ma nual is i ntende d for the user of t he Smart-UPS ® VT . It refe rs to im por t a nt saf ety w ar ning s and i nstru ct ions, g ives a n intr oduc ti on to t he dis play i n terfac e, and p[...]
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About th is Manual 2 Smart-UPS® VT 10-40 kV A, 400 V, 20 8 V, 200 V - O peration 990-2282A -001 How to find u p dates to this manual Y ou can check for update s to this manual on t he APC W eb site (www .apc.com).[...]
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Content s 990-2282 A-001 Smart-UPS® VT 10-40 k VA, 400 V, 208 V, 200 V – Ope ration i Safety ........ ...... ...... ......... ....... ......... ...... ...... .......... ...... ....... 1 Overview ......... ...... ...... .......... ...... ...... ...... .......... ...... ...... .... 2 User Interfa ce. . . . . . . . . . . . . . . . . . . . . . . . .[...]
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ii Smart-UPS® VT 10-40 k VA, 400 V, 208 V, 200 V – Operat ion 990-228 2A-001 Maintenan ce ..... ...... ...... ......... ....... ...... ......... ...... ....... ...... 25 Parts Replac ement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 How to dete rmine if y ou need a r eplaceme nt part . . . . . . . . . 2 5 How[...]
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990-2282 A-001 Smart-UPS® VT 1 0-40 kVA 4 00V, 20 8V, 200V – O peration 1 Safety For safe ty rea sons, t he train ed user is only a llowed to operat e the d ispla y and repla ce the followin g components : • Network Manag ement Card wi th tempe rature s ensor (t raining n ecessa ry) • Ba ttery M odule (t raini ng ne ce ssary ) War n in g All[...]
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2 Smart-UPS® VT 10-40 kVA 4 00V, 20 8V, 200V – O peration 990-2282A-0 01 Overview User Interface Interface a rea The four LEDs to th e left of the disp lay in dicate t he oper ational statu s of the UPS. T he five navigat ion keys t o the r ight are used to se lect and o pen menu i tems, to ac cess i nformatio n, change syste m par a mete rs, an[...]
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Overview – User In terface 990-2282 A-001 Smart-UPS® VT 1 0-40 kVA 4 00V, 20 8V, 200V – O peration 3 Main Men u Screen. F rom the Main Menu Scr een it is po ssible t o co mmand, conf igure, and monitor the system t hrough the s ub menu sc reens: Con trol , St a t u s , Set up , Logging , Dis pl ay , D iags , and Hel p (see the se ction Menu tr[...]
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Overview – User Interface 4 Smart-UPS® VT 10-40 kVA 400V, 208V, 200V – Opera tion 990-2282A-0 01 Menu tre e The menu tr ee prov ides a qui ck over view of the functio ns and vi ews you can a ccess. If you g et beyond t he functions described in the menu t ree, do not proceed . Press ESC t o go back. Overview Screen Main Menu Screen Control Sta[...]
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Overview – User In terface 990-2282 A-001 Smart-UPS® VT 1 0-40 kVA 4 00V, 20 8V, 200V – O peration 5 Ca utio n The displ ay pr ovides acce ss to mor e func tions than descr ibed in t his man ual. Th ose funct ions should not be acc essed with out the as sist ance of APC Cust omer Support in order to avoi d unwanted l oad impacts . For APC W or[...]
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6 Smart-UPS® VT 10-40 kVA 4 00V, 20 8V, 200V – O peration 990-2282A-0 01 Operation Operation Modes The UPS has di f ferent operati on modes. If t he insta llation includes a Mainte nance Bypass Panel (MBP), an external maintenan ce bypas s operati on mode wi ll also be avai lable. Normal ope ration The UPS con verts utility /mains pow er to cond[...]
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990-2282 A-001 Smart-UPS® VT 1 0-40 kVA 4 00V, 20 8V, 200V – O peration 7 Operation Procedures How to tu rn in t o by pass Sing le Sys tem – turn ing into in tern al byp ass. Ca utio n The load i s not pr otected by the UPS and t he power is not c onditione d when th e interna l mechanical bypass lever i s activat ed. War n in g In byp ass op [...]
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Operation – Operation Proced ures 8 Smart-UPS® VT 10-40 kVA 400V, 208V, 200V – Opera tion 990-2282A-0 01 T urn th e inte rnal m e chan ical b ypass lever upwa rds to activ ate it . The lo ad will now be supporte d dire ctly by utili ty/mains po wer . Rein stall t he Fro n t Pan el. Sing le Sys t em – turn ing int o exter n al by p as[...]
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Operation – Opera tion Procedures 990-2282 A-001 Smart-UPS® VT 1 0-40 kVA 4 00V, 20 8V, 200V – O peration 9 Para llel Sy stem – t urni ng int o exte rnal b yp as s. P War n in g In byp ass op era tion the ba tter ie s a re st il l cha r ged . If a t otal powe r o f f is requi re d, t he bat t eri es must be pull ed ou t to th e red di sconne[...]
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Operation – Operation Proced ures 10 Smart-UPS® VT 1 0-40 kVA 4 00V, 208V, 2 00V – O peration 990-228 2A-001 How to t ur n into no rmal op er atio n Sing le Sys tem – turn ing int o nor mal oper ation from i ntern al byp ass. Sing le Sys t em – turn ing int o nor mal oper ation from ex terna l byp ass. Ca utio n Nev er atte mpt t o switc h[...]
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Operation – Opera tion Procedures 990-2282 A-001 Smart-UPS® VT 1 0-40 kVA 4 00V, 20 8V, 200V – O peration 11 Para llel Sy stem – t u rning into no rmal op era tion f r om ext ernal byp ass. Ca utio n Never att empt to tur n the UPS into normal opera tion til l you have verifie d that th ere ar e no inte rnal U PS fa ul ts. From th e exte[...]
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Operation – Operation Proced ures 12 Smart-UPS® VT 1 0-40 kVA 4 00V, 208V, 2 00V – O peration 990-228 2A-001 How to turn load OFF/ON via the display interface T urn Loa d OFF – How to dis conn ect the UPS output to the load equip m en t. T ur n load ON – How to connec t the UP S outp ut to the load e quipme nt. War n in g Disconnect ing th[...]
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Operation – Opera tion Procedures 990-2282 A-001 Smart-UPS® VT 1 0-40 kVA 4 00V, 20 8V, 200V – O peration 13 How to view the St a tus screens Use the UP/DOWN key s to go thr ough th e parameter s: Press t he ESC key to retur n to the p revious m enus. V iew P arameters V oltage on all phases Utility/mains voltage (V), bypass voltag[...]
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Operation – Operation Proced ures 14 Smart-UPS® VT 1 0-40 kVA 4 00V, 208V, 2 00V – O peration 990-228 2A-001 How to vie w Lo gging an d St a tisti cs The View Log. V iew the 100 most rec ent UPS log events, and vie w the logged detail s of the events, such as date , time of occ urrence, and even t number . The View St atisti cs . V iew th e st[...]
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Operation – Opera tion Procedures 990-2282 A-001 Smart-UPS® VT 1 0-40 kVA 4 00V, 20 8V, 200V – O peration 15 How to use the Diags scre en The Di ags. V iew troubleshoot ing info rmatio n. No te For more det ails on t he Faul t and Diagn ostic s screens , see t he sectio n T roub leshoo ting . Chrg 100% Load 000% xxxVin 000Vout x0Hz [...]
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Operation – Operation Proced ures 16 Smart-UPS® VT 1 0-40 kVA 4 00V, 208V, 2 00V – O peration 990-228 2A-001 How to per form a total powe r of f T otal power o ff – single sy stem without M BP . Chec k that th e load is OFF . From the UPS: T urn OFF the UPS from the display via Cont rol– T urn Load Of f –Y es, Tu r n L o a d O f [...]
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Operation – Opera tion Procedures 990-2282 A-001 Smart-UPS® VT 1 0-40 kVA 4 00V, 20 8V, 200V – O peration 17 T ot al power of f – sing le sys t em with MB P . T ot al power off – p arallel sys tem. For d etail s on ho w to rem ove B atter y Loc ks (if av ailab le) see the se ction How to r emove and insta ll batte ry loc ks (if av ailable)[...]
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Operation – Operation Proced ures 18 Smart-UPS® VT 1 0-40 kVA 4 00V, 208V, 2 00V – O peration 990-228 2A-001 T otal powe r off – iso lating o ne UPS i n a parallel sys tem. Para llel sys tem – t ur ning the is ol ate d UPS int o normal opera tion. From th e UPS: From the Main Menu s creen sel ect St a t u s and scroll down to St a t u [...]
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Operation – Opera tion Procedures 990-2282 A-001 Smart-UPS® VT 1 0-40 kVA 4 00V, 20 8V, 200V – O peration 19 How to perform a restart Rest art – singl e sy stem wi ho ut ex te rna l MB P . Set th e util ity/m a ins br eaker to the ON posi tion. If your installat ion inclu des an XR Batt ery Enclos ure (SUVTBXR2B6S /SUVTBXR6B6S) with [...]
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Operation – Operation Proced ures 20 Smart-UPS® VT 1 0-40 kVA 4 00V, 208V, 2 00V – O peration 990-228 2A-001 Rest art – single sy st em with MBP . No te Auto-dete ction on f requency – if a probl em occurs c all APC Custo mer Support (see the back cover of this manual). War n in g Only traine d personnel f amiliar wi th the cons tructi on [...]
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Operation – Opera tion Procedures 990-2282 A-001 Smart-UPS® VT 1 0-40 kVA 4 00V, 20 8V, 200V – O peration 21 Rest art – p arall el sys tem. War n in g Only traine d personnel f amiliar wi th the cons tructi on and the equi pment may restart the U PS sys tem. From the XR Enc losure(s ) (if a vailable ): Conn ect th e batt eri es on t he U[...]
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22 Smart-UPS® VT 1 0-40 kVA 4 00V, 208V, 2 00V – O peration 990-2282A-0 01 Configuration Settings How to change the Clock an d the Alarms in the Setting menu Clock. The Clock menu ch anges the d ate and th e cloc k settin gs and i t time-st amps event s in the event l og. T o avoid ina ccuraci es, chan ge the clo ck-set ting at daylight -saving [...]
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Configuratio n – Settings 990-2282 A-001 Smart-UPS® VT 1 0-40 kVA 4 00V, 20 8V, 200V – O peration 23 Alarm t hresh olds . The pro cedure for changing t he Alarm thre sholds is the same as d escribed u nder the Clock chan ges. Ple ase be awar e of the be low not es. How to change the Beep er setu p, the Contr ast, and the Langu ag e in the Disp[...]
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Configu ratio n – Setti ngs 24 Smart-UPS® VT 1 0-40 kVA 4 00V, 208V, 2 00V – O peration 990-228 2A-001 The Bee p er se tup . In th e Beep er se tup you can choose b etween the follow ing option s: • Never: If you sel ect th is sett ing, th e Bee per w il l be ac tive at inter nal UP S erro rs onl y . • PwrFail+ 30: If you se lec t th is se[...]
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990-2282 A-001 Smart-UPS® VT 1 0-40 kVA 4 00V, 20 8V, 200V – O peration 25 Maintenance Part s Replacement How to determine if yo u nee d a rep la cemen t part T o determin e if you ne ed a repla cement p art, cont act APC Customer Support and foll ow the p rocedure below so that t he APC Customer Su pport represent ative ca n assist you pro mptl[...]
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Maintenance – Pa rts Replacement 26 Smart-UPS® VT 1 0-40 kVA 4 00V, 208V, 2 00V – O peration 990-228 2A-001 How to store the battery mod ules The batt ery modul es must be s tored indoors a nd with thei r pro tective packaging s till i n place. S tored bat teries should be rec harg ed at regu lar i nterv als depend ing on t he sto rage temper [...]
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Maintenance – Part s Replacement 990-2282 A-001 Smart-UPS® VT 1 0-40 kVA 4 00V, 20 8V, 200V – O peration 27 User interfac e (fron t). Network M anagemen t Card with tempera ture sens or: used for re mote sys tem contro l and monit oring, e-mail not ificat ions et c. For conf igura tion and us e, refer to the se parat e user manu al: Networ[...]
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Maintenance – Pa rts Replacement 28 Smart-UPS® VT 1 0-40 kVA 4 00V, 208V, 2 00V – O peration 990-228 2A-001 How to replace a Netwo rk Ma nagement Card How to replace and install a battery module General safety prior to ba tte ry mo du le repla cem e nt. Loos en the two T o rx scre w s (one on e ach sid e of the c ard). Care fully pull [...]
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Maintenance – Part s Replacement 990-2282 A-001 Smart-UPS® VT 1 0-40 kVA 4 00V, 20 8V, 200V – O peration 29 Battery m odule. One Battery Module c onsists o f four Bat tery Unit s (shipping i n the En closures ). How to re mov e a bat tery comp artment co ver . (only appl icabl e to the 2 00 V version ) Unscrew two M6 screws (one in ea ch s[...]
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Maintenance – Pa rts Replacement 30 Smart-UPS® VT 1 0-40 kVA 4 00V, 208V, 2 00V – O peration 990-228 2A-001 How to remo ve and install battery lo cks (if ava ila bl e). I f your syste m is equ ippe d with Batt er y Locks, follow th e below p rocedure t o remove th e batter y locks . Remo ve the M6 scr ew attac h ing th e batter y lock to t[...]
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Maintenance – Part s Replacement 990-2282 A-001 Smart-UPS® VT 1 0-40 kVA 4 00V, 20 8V, 200V – O peration 31 Follow th e below p rocedures if you nee d to ch ange or add a batt ery module, e .g. if you r eceiv e a displa y message r eporting a bad ba ttery , or if you need to add bat teries for incr eased runt ime. Installation. If addi tional [...]
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Maintenance – Pa rts Replacement 32 Smart-UPS® VT 1 0-40 kVA 4 00V, 208V, 2 00V – O peration 990-228 2A-001 Instal l the Battery Modu le in t he lowe st availa ble bay (f our acr os s i n 523 mm/ (20 in ) UPS versio ns, two a cross in 3 52 mm/(14 i n) UPS versio ns). Posi tion th e Batte ry Un it to s lid e in b etwe en the groo ves an[...]
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990-2282 A-001 Smart-UPS® VT 1 0-40 kVA 4 00V, 20 8V, 200V – O peration 33 T roubleshooting S t atus and Alarm Messages This sectio n list s the s tatus and al arm m essa ges th at the U PS m ig ht dis play . The mes sage s are li ste d i n alphabet ical or der , and a sugges ted co rrectiv e acti on is li sted with e ach alar m message t o help[...]
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Troub leshoot ing – S tatus and Alarm Message s 34 Smart-UPS® VT 1 0-40 kVA 4 00V, 208V, 2 00V – O peration 990-228 2A-001 Int. Mech. By pass Switch Open. T he i nternal mechanical switchgear is open. No corrective action is necessary . Low-Battery . The UPS is in battery operation and the battery charge is low . Note: Runtime is limited in du[...]
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Troub leshoot ing – S tatus and Alar m Messag es 990-2282 A-001 Smart-UPS® VT 1 0-40 kVA 4 00V, 20 8V, 200V – O peration 35 PBus Co mmun i c ation Fault on Cable 2. Commun icatio n fau lt detected on the PBus 1 or PBus 2. Check PBUS 1 or PB us 2 wiring . If this does not help contact APC. PBus T ermina tion F ault on Cabl e 1. PBus 1 o r PBus [...]
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Troub leshoot ing – S tatus and Alarm Message s 36 Smart-UPS® VT 1 0-40 kVA 4 00V, 208V, 2 00V – O peration 990-228 2A-001 System Not Sy nch ro- nize d to Bypa ss. The system cann ot synchronize to bypas s. The m ode m ay no t be av a il- abl e. Option 1 : Decr ease the input fre- quency sen sitivity . Contact APC Customer Support (see back co[...]
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01/2007 990-2282A-001 *990-2282A-001* APC W orldwide Cus tomer Support Customer s upport for this or any oth er APC pro duct i s availab le at no c har ge in any of the followin g ways: • V isit the APC W eb si te to acce ss docu ments in t he APC Knowledge Ba se and t o submit cu stomer support reques ts. – www .apc.com (Corp orate Headquarte [...]