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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Apple 180C, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Apple 180C one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Apple 180C. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Apple 180C should contain:
- informations concerning technical data of Apple 180C
- name of the manufacturer and a year of construction of the Apple 180C item
- rules of operation, control and maintenance of the Apple 180C item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Apple 180C alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Apple 180C, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Apple service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Apple 180C.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Apple 180C item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Service Source K Po werBook 165c/180c PowerBook 165c, PowerBook 180c[...]
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Page 2
Service Source K Basics Po werBook 165c/180c[...]
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Page 3
Basics Overview - 1 Overview This manual includes complete repair procedures for the PowerBook 165C and PowerBook 180C, shown at left. Figure: Po werBook 165C, 180C[...]
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Page 4
Basics Repair Strategy - 2 Repair Strategy Service the PowerBook 165c and PowerBook180c through module exchange and parts replacement. Customers can request on-site service from an Apple Authorized Service Provider Plus (AASP+) Apple Assurance (US only), or request a courier through the Apple Canada Technical Answerline (Canada only). They can also[...]
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Page 5
Basics Repair Strategy - 3 Large businesses, universities, and K-12 accounts must provide a purchase order on all transactions, including orders placed through the AppleOrder (US only) or ARIS (Canada only) system. USA Ordering US Service Providers not enrolled in AppleOrder may fax their orders to Service Provider Support (512-908- 8125) or mail t[...]
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Page 6
Basics Repair Strategy - 4 Canadian Ordering Canadian Service Providers not enrolled in ARIS may fax their orders to Service Provider Support in Canada (1-800-903-5284). For Canadian inquiries, please call Service Provider Support at 905-513-5782 and select option #3.[...]
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Page 7
Basics Warranty/AppleCare/ARIS - 5 Warranty/AppleCare/ARIS US Only The PowerBook 165c and PowerBook180c are covered under the Apple One-Year Limited Warranty. The AppleCare Service Plan is also available for these products. Service Providers are reimbursed for warranty and AppleCare repairs made to these computers. For pricing information, refer to[...]
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Page 8
Basics Display Compatibility Matrix - 6 Display Compatibility Matrix Important: The PowerBook 165c/180c family includes two displays—an active matrix and an FSTN display. Each of these displays requires a compatible inverter and display cable; the inverters, display cables, and displays are not interchangeable. Before ordering one of these parts,[...]
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Page 9
Service Source K Specifications Po werBook 165c/180c[...]
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Page 10
Specifications Introduction - 2 Introduction Specifications information for this product can be found in this chapter and also in the Spec Database, which you can access in one of three ways: • Launch it directly by double-clicking the Apple Spec Database runtime alias at the top level of the Main Service Source CD. • Select “Apple Spec Datab[...]
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Page 11
Specifications Configurations - 3 Configurations Standard 165c 4 MB PSRAM, FSTN color display, 80/120 MB hard drive, 1.4 MB Apple SuperDrive, NiCad battery, AC adapter, and microphone Standard 180c 4 MB PSRAM, 8.4 in (226 mm) diagonal backlit color active- matrix LCD display, 80 or 160 MB hard drive, 1.4 MB Apple SuperDrive, NiCad battery, AC adap[...]
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Page 12
Specifications Processor - 4 Processor CPU Motorola 68030 microprocessor 33 MHz Coprocessor Motorola 68882 floating-point math coprocessor 33 MHz Addressing 32-bit internal registers 32-bit address bus 32-bit data bus[...]
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Page 13
Specifications Memory - 5 Memory RAM 4 MB pseudostatic RAM (PSRAM) Expandable to 8 MB by adding 4 MB expansion card Expandable to 14 MB with third-party PSRAM expansion cards Requires 85 ns or faster RAM chips RO M 1 MB PRAM 256 bytes of parameter memory[...]
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Page 14
Specifications Memory - 6 VRAM 512K of video RAM supports internal display and external monitor Clock/Calendar CMOS custom chip with long-life lithium battery[...]
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Page 15
Specifications Disk Storage - 7 Disk Storage Floppy Drive 19 mm high, internal, 1.4 MB Apple SuperDrive Hard Drive 2.5 in. SCSI hard drives (many capacities)[...]
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Page 16
Specifications I/O Interfaces - 8 I/O Interfaces A pple Desktop Bus ADB port (maximum of three ADB devices is recommended) 200 mA maximum current draw for all ADB devices Serial Two RS-422 serial ports; mini DIN-8 connectors SCSI HDI-30 SCSI port with 1.5 MB/sec. transfer rate Connect SCSI device to computer with HDI-30 SCSI system cable. Sound Mon[...]
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Page 17
Specifications I/O Interfaces - 9 V ideo Video-out port; 8 bit, 256 color video support Micro DB-15 connector Supports most Macintosh monitors, VGA and SVGA monitors Po wer Adapter Power adapter port Modem Slot for optional internal modem Security Slot for third-party security equipment[...]
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Page 18
Specifications I/O Devices - 10 I/O De vices K eyboard Built-in keyboard with standard Macintosh layout 63 keys domestic; 64 keys ISO 3.0 mm travel; 18 mm vertical pitch, 18.63 mm horizontal pitch Two-level tilt adjustment T rackball 30 mm diameter, dual button Apple Desktop Bus (ADB) interface Microphone Electret, omnidirectional Output voltage of[...]
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Page 19
Specifications Sound and Video - 1 1 Sound and V ideo Sound Generator Apple sound chip provides 4-voice, 8-bit sound 8-bit sound input, sampled at 11 or 22 kHz Po werBook 165c V ideo Display 9 in. (230 mm) diagonal screen Flat-panel, color, film-compensated supertwist nematic (FSTN) liquid crystal display CCFL on-demand backlight 640 lines by 400 p[...]
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Page 20
Specifications Electrical - 12 Electrical Main Battery Rechargeable nickel cadmium (NiCad) battery Provides 1.5–2 hours of usage before recharging PRAM Battery 3 V, 30 mAh rechargeable lithium battery Po wer Adapter 110–240 VAC line voltage 24 W, 50–60 Hz US, United Kingdom, Australian, and European versions[...]
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Page 21
Specifications Physical - 13 Physical Po werBook 165c Height: 2.29 in. (58 mm) Width: 11.26 in. (286 mm) Depth: 9.29 in. (236 mm) Weight: 7.0 lb. (3.18 kg) with battery Po werBook 180c Height: 2.34 in. (59 mm) Width: 11.25 in. (286 mm) Depth: 9.3 in. (236 mm) Weight: 7.1 lb. (3.2 kg) with battery[...]
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Page 22
Specifications Environmental - 14 En vironmental Operating T emperature 50–104° F (10–40° C) Storage T emperature -13 to 140° F (-25 to 60° C) Relative Humidity 20–80% noncondensing Shipping Altitude 0–15,000 ft. (0–4722 m) Operational Altitude 0–10,000 ft. (0–3048 m)[...]
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Page 23
Specifications Other - 1 5 Other F ax/Data Modem Internal 2400-baud modem with fax send at 9600 baud (includes fax send software) 300/1200/2400 bps transmission rates Serial binary and asynchronous protocols Error correction and data compression: MNP 4, 5 and V.42, V.42bis[...]
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Page 24
Specifications Other - 1 6 Express Modem Internal 14,400-baud modem with fax send and receive capability at 9600 baud 300 to 14,400 bps data transmission rates 2400/4800/7200/9600 bps fax transmission rates Full duplex operation; asynchronous or framed modes Error correction: V.42 compliance (MNP 2-4) Data compression: V.42 bis (4 to 1 compression)[...]
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Page 25
Service Source K Troubleshooting PowerBook 165c/180c[...]
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Page 26
Troubleshooting General/ - 1 General The Symptom Charts included in this chapter will help you diagnose specific symptoms related to your product. Because cures are listed on the charts in the order of most likely solution, try the first cure first. Verify whether or not the product continues to exhibit the symptom. If the symptom persists, try the[...]
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Page 27
Troubleshooting Symptom Charts/ Startup - 2 Symptom Charts Startup RAM failure occurs (eight-tone error chord sequence sounds after startup chord) 1 Reseat PSRAM expansion card and check connection. 2 Replace PSRAM expansion card. 3 Replace daughterboard. 4 Replace motherboard. Hardware failure occurs (four-tone error chord sequence sounds after st[...]
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Page 28
Troubleshooting Symptom Charts/ Startup - 3 Startup Screen displays checkerboard pattern; no startup chime 1 Reseat RAM expansion card. 2 Replace RAM expansion card. 3 Replace daughterboard. 4 Reseat display cable.[...]
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Page 29
Troubleshooting Symptom Charts/ Power - 4 Power Screen is blank; computer doesn’t respond 1 Restart computer. 2 Connect power adapter and restart computer in 3–4 minutes. 3 Try known-good, charged main battery. 4 Check all interconnect board, daughterboard, and motherboard connections. 5 Reset the power manager. 6 Replace keyboard. 7 Replace in[...]
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Page 30
Troubleshooting Symptom Charts/ Power - 5 Power After you remove main battery, some Control Panel settings are different 1 Check cables. 2 Replace interconnect board. 3 Replace daughterboard. 4 Replace motherboard. Power adapter is plugged in, but battery DA does not indicate charger is connected 1 This is normal for fully charged battery. 2 Check [...]
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Page 31
Troubleshooting Symptom Charts/ Power - 6 Power Low-power warning appears 1 Recharge battery or attach power adapter. 2 Verify that peripherals are low-power. 3 PowerBook 165c: Remove external devices or connect power adapter. 4 PowerBook 180c: Remove external devices. 5 Try known-good, charged main battery. 6 Try known-good power adapter. 7 Replac[...]
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Page 32
Troubleshooting Symptom Charts/ Power - 7 Power Computer won’t start with battery removed or with depleted battery 1 Make sure AC adapter is 24-watt. 2 Make sure battery is charged. 3 Replace AC adapter. The 180c powers on, then powers off when screen lights up 1 Make sure AC adapter is 24-watt. (“24W” should be imprinted on the adapter. Or, [...]
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Page 33
Troubleshooting Symptom Charts/ Video - 8 Video Row or partial row of pixels never comes on or is always on PowerBook 165c: 1 Check cables. 2 Replace display cable. 3 Replace display. 4 Replace interconnect board. PowerBook 180c: 5 Check cables. 6 Replace display cable. 7 Replace interconnect board. 8 Replace display (CPRC/international repairers o[...]
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Page 34
Troubleshooting Symptom Charts/ Video - 9 Video Thin white line is always on at middle of screen PowerBook 165c: Thin white line is normal. PowerBook 180c: Replace display (CPRC/international repairers only) or return computer to Apple.[...]
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Page 35
Troubleshooting Symptom Charts/ Video - 1 0 Video Display is very light or totally white 1 PowerBook 165c: Adjust screen contrast. 2 Check display cable, converter, inverter, interconnect board, daughterboard, and motherboard connections. 3 Replace converter board. 4 PowerBook 180c: Replace inverter board. 5 Replace interconnect board. 6 Replace di[...]
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Page 36
Troubleshooting Symptom Charts/ Video - 1 1 Video No display, but computer appears to operate correctly 1 PowerBook 165c: Adjust screen contrast and backlight intensity. 2 PowerBook 180c: Adjust backlight intensity. 3 Check display cable, converter, inverter, interconnect board, daughterboard, and motherboard connections. 4 Connect power adapter. 5[...]
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Page 37
Troubleshooting Symptom Charts/ Video - 1 2 Video Rainbow colors visible from extreme viewing angles PowerBook 165c: Such colors are normal for FSTN screens. Screen brightness is not uniform PowerBook 165c: Irregularity in screen brightness is normal. Adjust contrast and brightness to diminish effect. PowerBook 180c: Replace display (CPRC/internati[...]
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Page 38
Troubleshooting Symptom Charts/ Video - 1 3 Video Display stopped working or dimmed but is fine now PowerBook 165c: If temperature is in the approximate range of under 5 or over 40 degrees centigrade, this reaction is normal.[...]
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Page 39
Troubleshooting Symptom Charts/ Video - 1 4 Video Backlight doesn’t operate 1 Verify that cables are not pinched or severed. 2 Check display cable, converter, inverter, interconnect board, daughterboard, and motherboard connections. 3 Replace converter board. 4 PowerBook 180c: Replace inverter board. 5 Replace converter-to-inverter cable. 6 Repla[...]
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Page 40
Troubleshooting Symptom Charts/ Video - 1 5 Video Screen goes blank 1 Press any key to wake computer from system sleep. 2 Check display cable connection. 3 Reseat daughterboard. 4 Replace daughterboard.[...]
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Page 41
Troubleshooting Symptom Charts/ Video - 1 6 Video Pixel is always white or always black PowerBook 180c: In general, no display should be replaced because of subpixel irregularities. If the number of irregularities on a display appears excessive, contact Apple for more information. Note: Each pixel on an active-matrix color display consists of three[...]
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Page 42
Troubleshooting Symptom Charts/ Floppy Drive - 17 Floppy Drive Audio and video present, but internal floppy drive does not operate 1 Try known-good floppy disk. 2 Check floppy drive cable connection. 3 Replace floppy drive cable. 4 Replace floppy drive. 5 Replace daughterboard. 6 Replace motherboard. Disk ejects while booting; display shows Macinto[...]
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Page 43
Troubleshooting Symptom Charts/ Floppy Drive - 18 Floppy Drive Disk does not eject 1 Switch off system and hold mouse button down while you switch system on. 2 Insert opened paper clip into hole beside drive. 3 Check floppy drive cable connection. 4 Replace floppy drive cable. 5 Replace floppy drive. 6 Replace daughterboard. 7 Replace motherboard. [...]
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Page 44
Troubleshooting Symptom Charts/ Floppy Drive - 19 Floppy Drive Read/write/copy error 1 Try known-good floppy disk. 2 Install inverter shield if absent. 3 Check floppy drive cable connection. 4 Replace floppy drive cable. 5 Replace floppy drive.[...]
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Page 45
Troubleshooting Symptom Charts/ Hard Drive - 20 Hard Drive Internal hard drive does not operate 1 Disconnect external SCSI devices. 2 Check internal hard drive cable connection. 3 Use HD SC Setup to reinitialize drive. 4 Replace internal hard drive cable. 5 Replace internal hard drive. 6 Replace motherboard.[...]
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Page 46
Troubleshooting Symptom Charts/ Peripheral - 21 Peripheral After you connect external SCSI device, computer does not boot 1 Switch on external SCSI device before starting computer. 2 Check cable connections. 3 Verify that standard Apple terminator terminates SCSI chain at beginning and end. 4 Verify that SCSI select switch setting on external devic[...]
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Page 47
Troubleshooting Symptom Charts/ Peripheral - 22 Peripheral Cursor does not move when you are using trackball 1 Restart computer. 2 Check cables. 3 Check interconnect board, daughterboard, and motherboard connections. 4 Try low-power mouse. If cursor moves, replace trackball or keyboard. 5 Replace interconnect board. 6 Replace daughterboard. 7 Repla[...]
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Page 48
Troubleshooting Symptom Charts/ Peripheral - 23 Peripheral Cursor moves, but clicking trackball button has no effect 1 Restart computer. 2 Check interconnect board, daughterboard, and motherboard connections. 3 Replace trackball. 4 Replace keyboard. 5 Replace interconnect board. 6 Replace daughterboard. 7 Replace motherboard. Cursor does not move w[...]
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Page 49
Troubleshooting Symptom Charts/ Peripheral - 24 Peripheral No response to any key on keyboard 1 Reset power manager. (Unplug power adapter, shut down computer, wait, and then restart computer.) 2 Check connections of keyboard to interconnect board, and interconnect board to daughterboard. 3 Replace keyboard. 4 Replace interconnect board. 5 Replace [...]
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Page 50
Troubleshooting Symptom Charts/ Peripheral - 25 Peripheral Known-good network printer does not print 1 Verify that System is 7.1 or later. 2 Verify that Chooser and Control Panel settings are correct. 3 Check cables. 4 Replace printer interface cable. 5 Try known-good printer. If printer works, troubleshoot network. 6 Replace daughterboard. 7 Repla[...]
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Page 51
Troubleshooting Symptom Charts/ Peripheral - 26 Peripheral I/O devices are unrecognized or garbage is transmitted or received 1 Verify that System is 7.1 or later. 2 Check cables. 3 Verify that SCSI device has standard Apple terminator. 4 Verify that SCSI select switch setting on external device is unique. 5 Test device with known-good computer. 6 [...]
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Page 52
Troubleshooting Symptom Charts/ Internal Modem - 2 7 Internal Modem Internal modem options do not appear in CDEV 1 Remove and reseat modem card. 2 Verify that System is 7.1 or later. 3 Replace modem card. 4 Replace motherboard. Modem does not respond properly to AT command set instructions 1 Verify that baud rate and data format settings of communi[...]
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Page 53
Troubleshooting Symptom Charts/ Internal Modem - 28 Internal Modem Strange mix of characters appears on screen 1 Verify that baud rate and data format settings of communications application are compatible with internal modem and remote modem. 2 Check phone cord connection and operation. 3 Remove and reseat modem card. 4 Verify that System is 7.1 or[...]
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Page 54
Troubleshooting Symptom Charts/ Internal Modem - 2 9 Internal Modem Modem does not respond to incoming call 1 If computer is in sleep mode, verify that Wake On Ring option in CDEV is selected. 2 Check phone cord connection and operation. 3 Replace modem card. 4 Replace motherboard. Modem has no sound output 1 Verify that Control Panel volume settin[...]
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Page 55
Troubleshooting Symptom Charts/ Miscellaneous - 30 Miscellaneous Screen goes blank and computer shuts down every few minutes Adjust sleep delays in Control Panel or connect power adapter. Application seems to run slower after few seconds 1 Disable System Rest. (See owner’s manual.) 2 Connect power adapter. Hard drive is slow to respond, or screen[...]
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Page 56
Troubleshooting Symptom Charts/ Miscellaneous - 31 Miscellaneous No sound from speaker 1 Verify that volume setting in Control Panel is above 0. 2 Verify that no external speaker is plugged in. 3 Check connections of speaker to interconnect board, interconnect board to daughterboard, and daughterboard to motherboard. 4 Replace interconnect board. 5[...]
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Page 57
Troubleshooting PowerBook 165c/180c Startup Problems Flowchart/ PowerBook 165c/180c Startup Problems Flowchart START Reset the power manager. Press the power button to begin the startup sequence. Do the startup tones sound? No Yes Is the startup tone normal? Yes Does any video appear? No Yes See Startup Problems in the Symptom/Cure Chart. No 1. Che[...]
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Page 58
Troubleshooting PowerBook 165c/180c Startup Problems Flowchart/ PowerBook 165c/180c Startup Problems Flowchart (continued) 1. Replace the daughterboard. 2. Replace the motherboard. END Does the desktop appear? No Yes No Yes No Do the trackball and keyboard function? 1. Reset the power manager. 2. Check the cables. 3. Replace the trackball (or track[...]
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Page 59
Service Source K T ake Apart P o werBook 165c / 180c[...]
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Page 60
Take Apart Main Battery - 1 Main Battery Before you begin, disconnect the power adapter. Note: This procedure also covers removal of the main battery door. Important: Before removing the main battery, use the Macintosh Shut Down command. Main Battery[...]
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Page 61
Take Apart Main Battery - 2 ± W arning: The main battery contains toxic materials. Review battery handling and disposal instructions in Bulletins/ Safety. 1 Slide open the battery door. 2 Using the battery door as a handle, pull out the main battery.[...]
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Page 62
Take Apart Main Battery - 3 3 Slide the battery door completely open. 4 Pull the end tab until it releases, and remove the door from the battery. End Tab[...]
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Page 63
Take Apart I/O Door - 4 I/O Door No preliminary steps are required before you begin this procedure. Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Review the ESD precautions in Bulletins/Safety. I/O Door[...]
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Page 64
Take Apart I/O Door - 5 1 Open the I/O door. 2 Carefully bend the door so that the middle bows downward and unhinge the two pegs located at the bottom corners. Peg[...]
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Page 65
Take Apart Top Case - 6 Top Case Before you begin, remove the following: • Main battery • I/O door Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Review the ESD precautions in Bulletins/Safety. Top Case[...]
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Page 66
Take Apart Top Case - 7 1 Note: Use a T-8 Torx driver to remove the small screw from the rear connector panel and a T-10 Torx driver to remove the other case screws. Remove the five Torx screws from the bottom case.[...]
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Page 67
Take Apart Top Case - 8 2 Lift the back of the top case and disconnect the interconnect cable. 3 Lift off the top case and unhook the two tab fasteners from the front of the bottom case. Replacement Caution: When connecting the interconnect cable connector, fold the cable as shown. If it is not folded correctly, the cable could short. Interconnect [...]
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Page 68
Take Apart Trackball Assembly - 9 Trackball Assembly Before you begin, remove the following: • Main battery • I/O door • Top case Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Review the ESD precautions in Bulletins/Safety. Trackball Assembly[...]
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Page 69
Take Apart Trackball Assembly - 10 1 Caution: The trackball ribbon cable is fragile and should be handled with care. Pull out the locking tab on the trackball connector and disconnect the trackball ribbon cable. Trackball Ribbon Cable Locking Tab[...]
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Page 70
Take Apart Trackball Assembly - 11 2 Using a T-8 Torx driver, remove the two mounting screws and lift the trackball assembly from the top case.[...]
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Page 71
Take Apart Keyboard - 1 2 Keyboard Before you begin, remove the following: • Main battery • I/O door • Top case • Trackball assembly Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Review the ESD precautions in Bulletins/Safety. Keyboard[...]
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Page 72
Take Apart Keyboard - 1 3 1 Caution: The keyboard ribbon cables are fragile and should be handled with care. Lift the locking tabs on the two keyboard connectors and disconnect the keyboard ribbon cables. Keyboard Ribbon Cables[...]
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Page 73
Take Apart Keyboard - 1 4 2 Using a T-8 Torx driver, remove the seven mounting screws and lift the keyboard from the top case.[...]
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Page 74
Take Apart DC/DC Converter - 1 5 DC/DC Converter Before you begin, remove the following: • Main battery • I/O door • Top case Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Review the ESD precautions in Bulletins/Safety. DC/DC Converter[...]
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Page 75
Take Apart DC/DC Converter - 1 6 1 Remove the two mounting screws. 2 Note: Do not remove the shield from the DC/DC converter. Pull the DC/DC converter and attached shield straight up and off the connector on the interconnect board. 3 Disconnect the converter-to-inverter cable. Converter-to- Inverter Cable DC/DC Converter Shield[...]
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Page 76
Take Apart DC/DC Converter - 1 7 P owerBook 165c Replacement Note: Be sure to align the brightness and contrast pots on the DC/DC converter with the plastic actuators on the top case. It is easiest to align the pots and actuators if you set both to their extreme outer positions. Brightness Pot Contrast Pot DC/DC Converter Actuator Actuator[...]
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Page 77
Take Apart DC/DC Converter - 1 8 P owerBook 180c Replacement Note: Be sure to align the brightness pot on the DC/DC converter with the plastic actuator on the top case. It is easiest to align the pot and actuator if you set both to their extreme outer positions. Brightness Pot DC/DC Converter Actuator[...]
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Page 78
Take Apart DC/DC Converter - 1 9 Replacement Note: If you are replacing the DC/DC converter, order both the converter and its shield (part number 922-0418). Install the new shield on the converter before replacing it. Do not reuse the original shield. Shield DC/DC Converter[...]
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Page 79
Take Apart Interconnect Board - 2 0 Interconnect Board Before you begin, remove the following: • Main battery • I/O door • Top case • DC/DC converter Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Review the ESD precautions in Bulletins/Safety. Interconnect Board[...]
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Page 80
Take Apart Interconnect Board - 2 1 ± W arning: The interconnect board contains hazardous materials. Return bad interconnect boards to Apple for proper disposal. 1 Caution: The keyboard and display cables are fragile and should be handled with care. Lift the locking tabs on connectors J5 and J3 and disconnect the keyboard ribbon cables. J5 Connect[...]
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Page 81
Take Apart Interconnect Board - 2 2 2 Note: The display cable will not come entirely out of the connector until you remove the interconnect board from the top case. Pull out the locking tab on connector J2 and ease the display cable out of the connector as far as the cable will go. Replacement Note: Connect the display cable before replacing the in[...]
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Page 82
Take Apart Interconnect Board - 2 3 3 Using a T-8 Torx driver, remove the two mounting screws and lift the interconnect board from the top case.[...]
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Page 83
Take Apart Actuators - 2 4 Actuators Before you begin, remove the following: • Main battery • I/O door • Top case • DC/DC converter Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Review the ESD precautions in Bulletins/Safety. Actuators[...]
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Page 84
Take Apart Actuators - 2 5 Replacement Note: The PowerBook 180c has only one brightness actuator. 1 Pull up the contrast actuator, rotate it toward the display, and remove the actuator from the top case. 2 Repeat for the brightness actuator.[...]
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Page 85
Take Apart Elevation Foot - 2 6 Elevation Foot Before you begin, remove the following: • Main battery • I/O door • Top case Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Review the ESD precautions in Bulletins/Safety. Elevation Foot Elevation Foot[...]
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Page 86
Take Apart Elevation Foot - 2 7 1 Using a T-8 Torx driver, remove the Torx screw, washer, and spring clip from the inside of the elevation foot. 2 Pull off the elevation foot. Elevation Foot Spring Clip[...]
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Page 87
Take Apart Cousin Card - 2 8 Cousin Card Before you begin, remove the following: • Main battery • I/O door • Top case • PSRAM expansion card (if present) Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Review the ESD precautions in Bulletins/Safety. Cousin Card[...]
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Page 88
Take Apart Cousin Card - 2 9 Caution: Always use the logic board take-apart tool to separate the cousin card connector from the daughterboard connector. Trying to disconnect the cousin card from the daughterboard by rocking or peeling the boards apart damages the connectors. Using the Apple logic board take-apart tool, disconnect the cousin card fr[...]
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Page 89
Take Apart Daughterboard - 3 0 Daughterboard Before you begin, remove the following: • Main battery • I/O door • Top case • PSRAM expansion card (if present) • Cousin card Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Review the ESD precautions in Bulletins/Safety. Daughterboard[...]
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Page 90
Take Apart Daughterboard - 3 1 1 Using a T-8 Torx driver, remove the four daughterboard mounting screws. 2 Caution: Always use the logic board take-apart tool to separate the daughterboard connector from the motherboard connector. Trying to disconnect the daughterboard from the motherboard by rocking or peeling the boards apart damages the connecto[...]
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Page 91
Take Apart Daughterboard - 3 2 Using the Apple logic board take-apart tool, disconnect the daughterboard from the motherboard. Replacement Note: The green heat sinks attached to the daughterboard are made of delicate heat-conducting material. If they are missing or damaged, they must be replaced. Replacement Note: To replace a damaged heat sink, ca[...]
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Page 92
Take Apart Daughterboard - 3 3 appropriately sized heat sink from the heat sink kit (part number 076-0069), and gently press the part into place. Replacement Caution: Make sure the heat sink is placed exactly as shown in the illustration. The heat sink should not hang over the side of the component it is covering, or it may short the component lead[...]
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Page 93
Take Apart Motherboard - 3 4 Motherboard Before you begin, remove the following: • Main battery • I/O door • Top case • PSRAM expansion card (if present) • Cousin card • Daughterboard • Modem card (if present) Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Motherboard[...]
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Page 94
Take Apart Motherboard - 3 5 Review the ESD precautions in Bulletins/Safety. Caution: The hard drive, floppy drive, and thermistor cables are fragile and should be handled with care. 1 Lift the locking tabs and disconnect the floppy drive and thermistor cables. 2 Remove the hard drive cable. Hard Drive Cable Floppy Drive Cable Thermistor Cable Lock[...]
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Page 95
Take Apart Motherboard - 3 6 3 Remove the two hex- head screws and lift the motherboard from the bottom case. Hex-Head Screw Motherboard[...]
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Page 96
Take Apart Motherboard - 3 7 Replacement Note: To replace the insulator on the sound jack assembly, carefully peel off the original insulator. Remove the paper backing on the replacement insulator, and gently press it into place. Replacement Caution: Make sure the replacement insulator sits in exactly the same position as the original insulator. So[...]
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Page 97
Take Apart Hard Drive - 38 Hard Drive Before you begin, remove the following: • Main battery • I/O door • Top case • Modem card (if present) • PSRAM expansion card (if present) • Cousin card • Daughterboard Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Hard Drive[...]
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Page 98
Take Apart Hard Drive - 39 Review the ESD precautions in Bulletins/Safety. 1 Caution: The hard drive cable is fragile and should be handled with care. Disconnect the hard drive cable from the motherboard. Hard Drive Cable[...]
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Page 99
Take Apart Hard Drive - 40 2 Using a T-8 Torx driver, remove the five screws from the drive retainer. 3 Using a jeweler’s screwdriver, release the drive retainer latch and remove the retainer. Retainer Latch Drive Retainer[...]
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Page 100
Take Apart Hard Drive - 41 4 Lift the hard drive from the case. 5 Pull the release loop and disconnect the hard drive cable. Note: If the cable does not have a release loop, gently pry the cable from the drive with a screwdriver. Replacement Note: For information on returning drives, cables, and carriers to Apple, refer to the Hard Drives manual. R[...]
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Page 101
Take Apart Floppy Drive - 42 Floppy Drive Before you begin, remove the following: • Main battery • I/O door • Top case • Modem card (if present) • PSRAM expansion card (if present) • Cousin card • Daughterboard Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Floppy Drive[...]
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Page 102
Take Apart Floppy Drive - 43 Review the ESD precautions in Bulletins/Safety. 1 Caution: The floppy drive cable is fragile and should be handled with care. Lift the locking tab and disconnect the floppy drive cable from the motherboard. Floppy Drive Cable Locking Tab[...]
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Page 103
Take Apart Floppy Drive - 44 2 Using a T-8 Torx driver, remove the five Torx screws from the drive retainer. 3 Using a jeweler’s screwdriver, release the drive retainer latch and remove the retainer. Retainer Latch Drive Retainer[...]
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Page 104
Take Apart Floppy Drive - 45 4 Slide the floppy drive back and lift it from the bottom case. 5 Using a jeweler’s screwdriver, push out the locking tab and disconnect the floppy drive cable from the drive. Replacement Caution: When connecting the floppy drive cable connector, fold the cable as shown. If it is not folded correctly, the cable could [...]
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Page 105
Take Apart Floppy Drive - 46 P owerBook 165c Replacement Note: The insulator for the floppy drive heat sink is a transparent mylar sheet attached to the underside of the keyboard. To replace the insulator, carefully peel off the original insulator. Remove the paper backing on the replacement insulator, and gently press it into place. Floppy Drive H[...]
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Page 106
Take Apart Floppy Drive - 47 Replacement Caution: Make sure the replacement insulator sits in exactly the same position as the original insulator.[...]
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Page 107
Take Apart Display Bezel - 48 Display Bezel Before you begin, remove the main battery. Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Review the ESD precautions in Bulletins/Safety. Display Bezel[...]
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Page 108
Take Apart Display Bezel - 49 1 Remove the two plastic plugs. 2 Using a T-8 Torx driver, remove the two bezel mounting screws from the display. Screw Plastic Plug Plastic Plugs[...]
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Page 109
Take Apart Display Bezel - 50 3 Pull the display bezel down and away from the display and release the bezel from the mounting tabs at the top and sides of the display. 4 Lift the bezel off the display. Display Display Bezel Tab Tab[...]
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Page 110
Take Apart DC/AC Inverter - 51 DC/AC Inverter Before you begin, remove the following: • Main battery • Display bezel Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Review the ESD precautions in Bulletins/Safety. DC/AC Inverter[...]
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Page 111
Take Apart DC/AC Inverter - 52 1 Disconnect the inverter-to-display cable from the DC/AC inverter. 2 Using a Phillips #0 screwdriver, remove the two screws. 3 Lift the DC/AC inverter off the display housing. 4 Disconnect the converter-to-inverter cable. Inverter-to- Display Cable Converter- to-Inverter Cable[...]
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Page 112
Take Apart DC/AC Inverter - 53 Replacement Note: To avoid pinching the converter-to- inverter cable, route the cable around the bottom right corner of the display.[...]
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Page 113
Take Apart Clutches/Display Housing - 54 Clutches/Display Housing Before you begin, remove the following: • Main battery • Display bezel • DC/AC inverter Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Review the ESD precautions in Bulletins/Safety. Note: This topic includes take-apart procedure[...]
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Page 114
Take Apart Clutches/Display Housing - 55 the left and right clutch assemblies and the display housing. 1 Cover the keyboard with a clean cloth or sheet of paper. 2 Using a T-8 Torx driver, remove the four display mounting screws. Display Housing EMI Shield Display[...]
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Page 115
Take Apart Clutches/Display Housing - 56 3 Remove the display from the housing and EMI shield. 4 Place the display face- down on the keyboard. 5 Pull off the three clutch covers. 6 Using a T-8 Torx driver, remove the six mounting screws from the left and right clutches. 7 Remove the left and right clutches from the display housing. Converter Cable [...]
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Page 116
Take Apart Clutches/Display Housing - 57 Replacement Note: Replace the short mounting screws in the top-inside clutch threadings. The top-outside threadings are used to mount the bezel. 8 Remove the display housing and EMI shield from the case. EMI Shield Display Housing[...]
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Page 117
Take Apart Converter-to-Inverter Cable - 58 Converter-to- Inverter Cable Before you begin, remove the following: • Main battery • I/O door • Top case • DC/DC converter • Display bezel • DC/AC inverter Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Review the ESD precautions in Bulletins/S[...]
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Page 118
Take Apart Converter-to-Inverter Cable - 59 1 Pull off the center and right clutch covers. 2 Using a Torx driver, remove the three mounting screws from the right clutch. 3 Remove the clutch from the display housing. Replacement Note: Replace the short mounting screw in the top-inside clutch threading. The top-outside threading is used to mount the [...]
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Page 119
Take Apart Converter-to-Inverter Cable - 60 4 Remove the converter- to-inverter cable from the case. Replacement Note: To avoid pinching the converter-to- inverter cable, route the cable around the bottom right corner of the display. Converter-to- Inverter Cable[...]
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Page 120
Take Apart Display - 61 Display Before you begin, remove the following: • Main battery • Display bezel • DC/AC inverter Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Review the ESD precautions in Bulletins/Safety. Display[...]
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Page 121
Take Apart Display - 62 P owerBook 180c Display (CPRC/Intl. Only) Note: The PowerBook 180c active-matrix display module is available to CPRC and international repairers only. Caution: The display cable is fragile and should be handled with care. 1 Cover the keyboard with a clean cloth or sheet of paper. Display EMI Shield Display Housing[...]
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Page 122
Take Apart Display - 63 2 Using a T-8 Torx driver, remove the four display mounting screws. 3 Remove the display from the housing and EMI shield. 4 Place the display face- down on the keyboard.[...]
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Page 123
Take Apart Display - 64 P owerBook 180c (All Service Pr oviders) 1 Using an IC extractor, disconnect the display cable from the two connectors. 2 Caution: The display cable is attached to the display with adhesive near the base of the display. Carefully pry up the cable at this point. Gently detach the display cable from the[...]
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Page 124
Take Apart Display - 65 back of the display. 3 Remove the display. Replacement Note: Before returning the defective display to Apple, be sure to transfer the protective plastic from the replacement display to the defective display.[...]
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Page 125
Take Apart Display - 66 P owerBook 165c 1 Lift the locking tab on the display connector and disconnect the display cable. 2 Caution: The display cable is attached to the display with adhesive near the connector and interconnect ends of the cable. Carefully pry the cable off the display at these two points. Gently detach the display cable from the b[...]
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Page 126
Take Apart Display - 67 3 Remove the display. Replacement Note: Before returning the defective display to Apple, be sure to transfer the protective plastic from the replacement display to the defective display.[...]
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Page 127
Take Apart Display Cable - 68 Display Cable Before you begin, remove the following: • Main battery • I/O door • Top case • DC/DC converter • Interconnect board • Display bezel • DC/AC inverter • Display Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Display Cable[...]
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Page 128
Take Apart Display Cable - 69 Review the ESD precautions in Bulletins/Safety. Note: The PowerBook 180c display cable has two connectors on the end. Caution: The display cable is fragile and should be handled with care. 1 Pry the display cable ferrite bead from the case. Ferrite Bead[...]
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Page 129
Take Apart Display Cable - 70 2 Pull off the center and left clutch covers. 3 Using a T-8 Torx driver, remove the three mounting screws from the left clutch. 4 Remove the clutch from the display housing. Replacement Note: Replace the short mounting screw in the top-inside clutch threading. The top-outside threading is used to mount the bezel. Left [...]
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Page 130
Take Apart Display Cable - 71 5 Remove the display cable from the case. Display Cable[...]
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Page 131
Service Source K Upgrades P o werBook 165c / 180c[...]
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Page 132
Upgrades Modem Card - 1 Modem Card Before you begin, remove the following: • Main battery • I/O door • Top case Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Review the ESD precautions in Bulletins/Safety. Modem Card[...]
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Page 133
Upgrades Modem Card - 2 Caution: If you install a third-party modem card, make sure that it does not cover any of the heat sinks on the daughterboard or over the floppy drive. Note: The modem card is an option for the PowerBook 165c/180c. 1 Pinch the release tabs and push out the modem port cover. Modem Port Cover Release Tabs[...]
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Page 134
Upgrades Modem Card - 3 2 Connect the modem card connector to motherboard connector J8. 3 Install the two mounting screws. Modem Modem Card Connector J8 Connector[...]
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Page 135
Upgrades Modem Card - 4 4 Affix the FCC modem label to the inside of the I/O door. Align the label with the modem port. 5 Affix the DOC label to the inside of the I/O door. Align the label with the HD-30 SCSI port. Modem Port HD-30 SCSI Port DOC Label FCC Modem Label[...]
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Page 136
Upgrades PSRAM Expansion Card - 5 PSRAM Expansion Card Before you begin, remove the following: • Main battery • I/O door • Top case Caution: The PowerBook 165c/180c contains CMOS devices that are very susceptible to ESD damage. Review the ESD precautions in Bulletins/Safety. PSRAM Expansion Card[...]
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Page 137
Upgrades PSRAM Expansion Card - 6 Caution: Handle the PSRAM card by the edges only. Do not touch any components on the card. Caution: If you install a third-party expansion card, do not remove or cover up any of the heat sinks on the daughterboard. Operating the computer without the heat sinks significantly increases the chance of daughterboard fai[...]
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Page 138
Upgrades PSRAM Expansion Card - 7 Caution: An incorrectly installed PSRAM card could damage the daughterboard. Note that the expansion connector and the PSRAM card are keyed for proper installation. Do not force the card into the connector, thereby defeating the key. Caution: When installing the card, press down on the edge directly above the conne[...]
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Page 139
Upgrades PSRAM Expansion Card - 8 Connect the PSRAM expansion card to the expansion connector on the daughterboard. Note: To verify that the upgrade is successful, check the Total Memory message (for systems with virtual memory switched off) or the Built-in Memory message (for systems with virtual memory switched on). The memory size should be 4 MB[...]
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Page 140
Upgrades PSRAM Expansion Card - 9 expansion card. If the memory size is still incorrect, send the computer to Apple.[...]
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Page 141
Service Source K Additional Procedures Po werBook 165c/180c[...]
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Page 142
Additional Procedures Power Manager Reset - 1 Power Manager Reset Reset the power manager if • The battery and power adapter are proven good, but the computer will not power on. • The computer will not reset after a system crash. To reset the power manager in a PowerBook 165c/180c, 1 Remove the AC adapter and the battery. 2 Let the unit sit wit[...]
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Page 143
Additional Procedures Power Manager Reset - 2 5 Remove the AC adapter and the battery. 6 Let the unit sit without power hooked up for 3–5 minutes. 7 Using two paper clips, simultaneously hold down the reset and interrupt buttons for 5–10 seconds. 8 Reinstall the battery and, if necessary, reconnect the AC adapter. 9 Turn on the computer.[...]
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Page 144
Additional Procedures Battery Recharger - 3 Battery Recharger No preliminary steps are required before you begin this procedure. 1 Using the PowerBook power adapter, plug the battery recharger into a power outlet and insert the main battery into the recharger. LED Battery Recharger Battery[...]
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Page 145
Additional Procedures Battery Recharger - 4 2 Track the status of the battery. If the LED is • Yellow, the battery is charging • Green, the battery is ready to use • Off, the charger is unplugged, the battery is bad, the power adapter is defective, or the charger is defective.[...]
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Page 146
Additional Procedures SCSI Termination - 5 SCSI Termination No preliminary steps are required before you begin this procedure. 1 Note: The PowerBook 165c/180c does not provide SCSI termination at the logic board; remember to terminate at the beginning and end of the SCSI chain. Use the standard Apple terminator. SCSI Terminator Single External SCSI[...]
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Page 147
Additional Procedures SCSI Termination - 6 2 When terminating SCSI devices, follow these guidelines: • Add one terminator to a single external SCSI device, or • Add one terminator to the first device and another to the last when there are multiple devices.[...]
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Page 148
Additional Procedures Battery Handling - 7 Battery Handling No preliminary steps are required before you begin this procedure. ± W arning: The main battery contains toxic materials. Review battery handling and disposal instructions in Bulletins/ Safety. Main Battery[...]
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Page 149
Additional Procedures Battery Handling - 8 Follow these guidelines for properly handling the battery: • Handle the battery carefully. Do not drop, puncture, disassemble, mutilate, or incinerate the battery. • Fully charge a replacement battery before using it; Apple ships batteries in a partially charged state. • Do not leave the battery in t[...]
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Page 150
Additional Procedures Battery Handling - 9 • Completely discharge and then recharge the battery once a month. • Store the battery in the protective battery case. • Do not short-circuit the battery terminals. • Keep the battery in a cool, dark place; do not store it for longer than 6 months without recharging. Battery Case[...]
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Page 151
Additional Procedures Battery Verification - 10 Battery Verification Before you begin, remove the main battery. Note: The battery desk accessory is a general indicator of the battery charge. Use a voltmeter to determine the actual charge. Refer to the following procedure. ± W arning: The main battery contains toxic materials. Review battery handli[...]
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Page 152
Additional Procedures Battery Verification - 11 instructions in Bulletins/ Safety. 1 Set a voltmeter to the 10 volts DC scale. 2 Hold the positive probe of the voltmeter to the positive battery terminal and the negative probe to the negative terminal. 3 If the reading is not above 5.7 volts, recharge (first) or replace the battery. Positive Probe N[...]
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Page 153
Additional Procedures AC Adapter Verification - 1 2 AC Adapter Verification No preliminary steps are required before you begin this procedure. 1 Plug the AC adapter into a wall socket. 2 Set a voltmeter to the 10 volts DC scale. 3 Hold the positive probe of the voltmeter to the inside of the AC adapter plug and the negative probe to the outside of [...]
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Page 154
Additional Procedures AC Adapter Verification - 1 3 4 If the reading is not 7.5– 7.9 volts, replace the adapter.[...]
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Page 155
Service Source K Exploded V ie w Po werBook 165c/180c[...]
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Page 156
Exploded View 1 Drive Retainer 922-0009 (17 mm) 922-0006 (19 mm) Modem 661-0786 Interconnect Board 661-0764 (PB 165c) 661-0685 (PB 180c) Product family configurations may vary. For parts with asterisk (*), refer to parts list. PowerBook 165c and 180c Trackball Assembly 661-1515 Elevation Foot 815-1278 (Left) 922-1691 (Right) External Battery Rechar[...]