Apple 5300CD manual

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Table of contents for the manual

  • Page 1

    Service Source K Po wer Macintosh/Performa 5200 and 5300 (not 5260, 5280) Power Macintosh 5200/75 LC, 5300/100 LC Performa 5200CD, 5215CD,5300CD International Performa 5320CD[...]

  • Page 2

    Service Source K Basics Po wer Macintosh/Performa 5200 and 5300 (not 5260, 5280)[...]

  • Page 3

    Basics System Overview - 1 System Overview The Power Macintosh 5200/5300 computer series combines RISC-based PowerPC performance, full multimedia features, and low cost in a sleek all-in-one design. The design includes expansion slots for 68040 LC communications and PDS cards, as well as other video-in, video tuner, and video-out options. Options i[...]

  • Page 4

    Basics Rev. B, 5000 Series - 2 Rev. B, 5000 Series Apple introduced an updated 5000 series version several months after introduction. Referred to in this manual as “Rev. B,” the updated version incorporates design changes that are not backward-compatible. To determine which version you are servicing, remove the front bezel and note the location[...]

  • Page 5

    Basics Rev. B, 5000 Series - 3 Another way to identify a 5200 series version A and Rev. B is to look at the back of the computer for the part number and manufacture date. The label with this information is on the lower part of the plastic case. Version A contains one of these numbers: 620-0635 or 620-0835. Rev. B contains one of these numbers: 620-[...]

  • Page 6

    Basics Performa 5320CD - 4 Performa 5320CD The Performa 5320CD supersedes the 5300CD. It has a PowerPC 603e processor running at 120 MHz and 16 MB of RAM on the logic board. All other hardware features are the same as the Performa 5300CD. This is an international product not sold in the U.S.[...]

  • Page 7

    Basics Open Transport - 5 Open Transport Open Transport 1.1 does not work on 5200 or 5300 Series computers. These computers require Open Transport 1.1.1. When version 1.1.1 is installed on these computers, a dialog box may appear indicating that a hardware issue was detected. This message means that Open Transport can’t be installed until the cac[...]

  • Page 8

    Basics Service Strategy - 6 Service Strategy Service the Power Macintosh/Performa 5000 series through module exchange and parts replacements. Customers can request on-site service from an Apple Authorized Service Provider Plus (AASP+) or Apple Assurance. They can also choose carry-in service from an Apple Authorized Service Provider (AASP). Orderin[...]

  • Page 9

    Basics Service Strategy - 7 orders placed through the AppleOrder system. Service Providers not enrolled in AppleOrder may fax their orders to Service Provider Support (512-908-8125) or mail them to Apple Computer, Inc. Service Provider Support MS 212-SPS Austin, TX 78714-9125 W arranty and A ppleCar e These new computers are covered under the Apple[...]

  • Page 10

    Basics Service Strategy - 8 Diagnostics Use MacTest Pro for Power Macintosh to perform diagnostics on the Power Macintosh/Performa 5000 series. Design f or Serviceability To access the floppy drive, CD-ROM drive, or front panel control board, remove the drive and controls bezel. To service the logic board, hard drive, or video options, remove the I[...]

  • Page 11

    Basics User Controls - 9 User Controls User controls include • Soft power-on control from keyboard • Front-panel sound-control pushbuttons • Front-panel brightness-control pushbuttons • Optional infrared remote control[...]

  • Page 12

    Basics Internal Expansion Connections - 1 0 Internal Expansion Connections Expansion connections on the logic board include • 2 DRAM SIMM expansion slots • LC Processor Direct Slot (PDS) • Communications slot for modems and Ethernet • Video-in slot for real-time video display, capture, and overlay • External video port An expansion ribbon[...]

  • Page 13

    Basics Intelligent Device Electronics (IDE) Hard Drive - 11 Intelligent Device Electronics (IDE) Hard Drive The internal hard drive uses Intelligent Device Electronics (IDE) technology, commonly used in DOS-compatible systems. The IDE hard drive functions the same as a typical SCSI hard drive. You must replace IDE drives like-for-like. The IDE driv[...]

  • Page 14

    Basics Processor Direct Slot (PDS) - 12 Processor Direct Slot (PDS) The LC-PDS is compatible with the PDS in the Macintosh LC family of computers, but it is not a true PDS. Like the expansion slot in the other models in the Power Macintosh and Performa 5000 series, this expansion slot supports many PDS cards designed to operate with the MC68030 bus[...]

  • Page 15

    Basics Video-In Card - 13 Video-In Card The Video-In Card is an optional card included with the Apple Video System. It allows users to digitize video from the TV Tuner, MPEG Card, and external composite or S-video inputs. It accepts NTSC, PAL, or SECAM format video and also provides stereo audio inputs. Install the Video-In Card into the dedicated [...]

  • Page 16

    Basics MPEG Card - 14 MPEG Card The MPEG Card is an optional card included with the Apple MPEG Media System. The MPEG Card requires that the Video-In Card be installed. It provides hardware decompression for MPEG movie files, enabling full-screen (through pixel doubling), 30-frames-per-second, 24-bit video playback with 16-bit audio. After the MPEG[...]

  • Page 17

    Basics TV Tuner Module - 1 5 TV Tuner Module The TV Tuner, an optional module included with the Apple TV/Video System, turns the computer into a television receiver. The TV Tuner requires the Video-In Card, which is also included with the Apple TV/Video System. The TV Tuner receives incoming television signals from cable or antenna television input[...]

  • Page 18

    Basics TV/FM Radio Tuner Card - 1 6 TV/FM Radio Tuner Card The TV/FM radio tuner card turns the computer into a television and FM radio receiver, complete with remote control. An expansion ribbon connector for the optional TV/FM radio tuner card provides NTSC and PAL input from an external TV antenna or cable. Change channels by typing the channel [...]

  • Page 19

    Basics TV/FM Radio Tuner Card - 1 7 The TV picture is in its own window on the desktop, and the default size of the window is 320x240 pixels. The picture can be resized from 160x120 pixels up to 640x480 pixels. The resolution of the picture does not increase at larger window sizes, but the image is expanded by doubling the pixel size or by two-dime[...]

  • Page 20

    Basics TV/FM Radio Tuner Card - 1 8 The card is available in versions for NTSC, PAL, and SECAM television systems. The features of the TV tuner include the following: • Remote tuner for 181 broadcast and cable channels (U.S. version) • Coaxial connector for TV antenna or cable input (F-type connector in U.S. and Japanese version, IEC-type conne[...]

  • Page 21

    Basics TV/FM Radio Tuner Card - 1 9 The features of the FM radio tuner include the following: • FM radio frequencies received and displayed • Stations scanned and searched up and down the frequency spectrum • Step frequency • DX mode to tune out harmonic spillover from other stations • Stereo/mono station indicator • Preset station prog[...]

  • Page 22

    Basics External Video Connector - 2 0 External Video Connector The External Video Connector is an optional module that provides the computer with video output (mirroring). Install the External Video Connector in a dedicated 3/4-inch, 22-pin slot on the logic board.[...]

  • Page 23

    Basics Apple Presentation System - 2 1 Apple Presentation System The Apple Presentation System (APS) is an external module that uses the 15-pin video output connector on the computer, and then provides a video signal for a separate television display or for recording on a VCR. The APS supports video mirror mode, where the image on the television di[...]

  • Page 24

    Basics CRT and Degauss Frame - 2 2 CRT and Degauss Frame The CRT and degauss frames are precisely matched at the factory and must be removed and replaced as a unit.[...]

  • Page 25

    Basics Front View - 23 Front View Mouse Built-In Microphone Color Display Headphone Jack Floppy Disk Drive Sound Control Buttons Screen Control Buttons Keyboard CD-ROM Drive (optional) Power-On Light CD-ROM Drive Power Key Stereo Speakers Tilt-and-Swivel Base Remote Control Sensor[...]

  • Page 26

    Basics Rear View - 24 Rear View  Microphone Assembly Analog Board Assembly CD ROM Drive Logic Board I/O Panel Assembly Tilt-Swivel Assembly Hard Drive Floppy Drive CRT Video Board Assembly Power Supply Assembly Rear Housing TV Tuner Board[...]

  • Page 27

    Basics I/O Panel - 25 I/O Panel PDS Cover Communication Card Access Cover SCSI Port Printer Port Modem Port ADB Port Sound Input Port Sound Output Port Video Input Access Cover External Video Output Connector Cover[...]

  • Page 28

    Basics 5200 Logic Board - 2 6 5200 Logic Board DRAM SIMM Slots PDS Communications Card Slot Battery Video-In Slot Monitor-Out Slot ROM Slot[...]

  • Page 29

    Basics 5300 Logic Board - 2 7 5300 Logic Board DRAM SIMM Slots PDS Communications Card Slot Battery Video-In Slot Monitor-Out Slot ROM Slot Processor with Heatsink[...]

  • Page 30

    Service Source K Specifications Po wer Macintosh/Performa 5200 and 5300 (not 5260, 5280)[...]

  • Page 31

    Specifications Processor - 1 Processor CPU 5200 Series PowerPC 603 processor 75 MHz 5300 Series (except 5320) PowerPC 603e processor 100 MHz 5320 PowerPC 603e processor 120 MHz Addressing 64-bit PowerPC bus[...]

  • Page 32

    Specifications Memory - 2 Memory DRAM 5200 and 5300 Series (except 5320) 8 MB DRAM, minimum, in one SIMM slot (No RAM soldered on board) Expandable to 64 MB in two SIMM slots (72-pin, 80 ns or faster SIMMs) 5320 16 MB DRAM Expandable to 64 MB in two SIMM slots (72-pin, 80 ns or faster SIMMs)[...]

  • Page 33

    Specifications Memory - 3 Frame Buffer 1 MB DRAM on board, for video support RO M 4 MB Cache Memory 256K Level 2[...]

  • Page 34

    Specifications Disk Storage - 4 Disk Storage Floppy Drive 1.4 MB Apple SuperDrive Manual Insert Hard Drive 5200 Series 500 MB, 700 MB, or 1 GB IDE hard drive 5300 Series 1.2 GB IDE hard drive CD-R OM Drive 5200 Series Optional Apple 300i Plus CD-ROM drive 5300 Series Standard AppleCD 600i drive[...]

  • Page 35

    Specifications I/O Interfaces - 5 I/O Interfaces Serial Two RS-232/422 serial ports for modem and printer (mini DIN-8 connectors) LocalTalk supported SCSI One external SCSI port (DB-25 connector) Supports up to seven SCSI devices A pple Desktop Bus One Apple Desktop Bus (ADB) port (mini DIN-4 connector) Sound Input Built-in microphone for monaural [...]

  • Page 36

    Specifications I/O Interfaces - 6 Sound Output Two stereophonic sound output ports, level nominally 0.5 V RMS into 39 ohms One front headphone jack, one rear stereo mini phonejack Internal stereo speakers External V ideo Connector One DB-15 mirror video out connector using optional video connector kit. This feature provides “mirroring” (or disp[...]

  • Page 37

    Specifications I/O Interfaces - 7 Communications One 112-pin internal expansion slot for modem or Ethernet card (68040-bus configuration) Processor -Direct Slot One 96/114-pin internal expansion slot for LC-compatible processor-direct card Controls Soft-power control from keyboard Front panel pushbutton control for sound volume Front panel pushbutt[...]

  • Page 38

    Specifications I/O Devices - 8 I/O De vices K eyboard AppleDesign Keyboard, Apple Extended Keyboard (other ADB keyboards supported) Mouse Apple Desktop Bus Mouse II Mechanical tracking, optical shaft, or contact encoding Microphone Integrated microphone for monophonic sound input Speaker Integrated stereo speakers capable of delivering 8-bit stereo[...]

  • Page 39

    Specifications Sound and Video - 9 Sound and V ideo Sound Generator Records at 11-kHz or 22-kHz sample rate Plays back at 22-kHz sample rate Two speakers with enhanced stereo sound Allows playback and recording of ordinary audio compact discs (CDs) 16-bit monophonic sound input 16-bit stereophonic sound output (16-bit CD stereophonic playback), lev[...]

  • Page 40

    Specifications Sound and Video - 1 0 Built-in V ideo Display Dot Pitch: 0.28 mm Vertical Frequency: 66.7 Hz Active Raster Size (nominal): 9.5 in. by 7.3 in. (240 mm by 185 mm) White Point: 9,300° K Shipping Brightness (nominal): 25-foot lamberts 15-inch Shadow Mask display (12.8-inch viewable image) Gun Configuration: Horizontal inline Phosphor (a[...]

  • Page 41

    Specifications Sound and Video - 1 1 V ideo Modes Support these video modes: 640x480 resolution with 16-bit color 800x600 resolution with 8-bit color 832x624 resolution with 8-bit color (does not support video input)[...]

  • Page 42

    Specifications Sound and Video - 1 2 Monitor Timings 640x480 Resolution at 60 Hz Horizontal Timing Back Porch: 48 dots H SYNC: 96 dots Front Porch: 16 dots 1 dot: 39.72 ns 1 H: 31.77 ms 1/dot: 25.175 MHz V ertical Timing Back Porch: 33 H V SYNC: 2 H Front Porch: 10 H 1 H: 31.77 ms 1/H: 31.5 kHz 1V: 16.67 ms 1/V: 59.988 Hz[...]

  • Page 43

    Specifications Sound and Video - 1 3 Monitor Timings 640x480 Resolution at 66.67 Hz Horizontal Timing Back Porch: 96 dots H SYNC: 64 dots Front Porch: 64 dots 1 dot: 33.06878 n 1 H: 28.5714 ms 1/dot: 30.24 MHz V ertical Timing Back Porch: 39 H V SYNC: 3 H Front Porch: 3 H 1 H: 28.5714 ms 1/H: 35.000 kHz 1V: 15.000 ms 1/V: 66.666 Hz[...]

  • Page 44

    Specifications Sound and Video - 1 4 Monitor Timings 800x600 Resolution at 60 Hz Horizontal Timing Back Porch: 88 dots H SYNC: 128 dots Front Porch: 40 dots 1 dot: 25.000 ns 1 H: 26.4 ms 1/dot: 40.000 MHz V ertical Timing Back Porch: 23 H V SYNC: 4 H Front Porch: 1 H 1 H: 37.879 ms 1/H: 16.58 kHz 1 V: 60.3165 ms 1/V: 60.3165 Hz[...]

  • Page 45

    Specifications Sound and Video - 1 5 Monitor Timings 800x600 Resolution at 72 Hz Horizontal Timing Back Porch: 64 dots H SYNC: 120 dots Front Porch: 56 dots 1 dot: 20.000 ns 1 H: 20.800 ms 1/dot: 50.000 MHz V ertical Timing Back Porch: 23 H V SYNC: 6 H Front Porch: 37 H 1 H: 20.800 ms 1/H: 48.077 kHz 1 V: 13.853 ms 1/V: 72.186 Hz[...]

  • Page 46

    Specifications Sound and Video - 1 6 External V ideo Connector (Optional) Supports video mirroring on the following external monitors (at product introduction): • 640x480 resolution: Macintosh 12-inch Color Display, Apple Color Plus 14-inch Display, Apple Performa Plus Display, Apple Multiple Scan 15 Display, Apple Multiple Scan 17 Display, Apple[...]

  • Page 47

    Specifications Electrical - 1 7 Electrical Line V oltage 100–240 VAC Frequency 47–63 Hz Po wer 125 W Surge Voltage: 300 V rms for 100 ms Peak Inrush Current: 40 A pk Current: 2.5 A maximum for all line and load conditions Power: 220 W maximum for all line and load conditions[...]

  • Page 48

    Specifications Physical - 1 8 Physical Dimensions Height: 17.5" (445 mm) Width: 16" (406 mm) Depth: 15.1" (383 mm) W eight Without CD-ROM: 17 lb. With CD-ROM: 19 lb. (21.15 kg) Weight varies with options[...]

  • Page 49

    Specifications Environmental - 19 En vironmental T emperature Operating: 50°–104° F (10°–40° C) Transit (72 hours): –40° F to +149° F (–40° C to +65° C) Storage (6 months): –40° F to +116° F (–40° C to +47° C) Humidity Noncondensing, 20–95% Altitude 0–10,000 ft. (0–3,000 m)[...]

  • Page 50

    Service Source K Troubleshooting Power Macintosh/Performa 5200 and 5300 (not 5260, 5280)[...]

  • Page 51

    Troubleshooting General - 1 General The Symptom Charts included in this chapter will help you diagnose specific symptoms related to your product. Because cures are listed on the charts in the order of most likely solution, try the first cure first. Verify whether the product continues to exhibit the symptom. If the symptom persists, try the next cu[...]

  • Page 52

    Troubleshooting First Checklist - 2 First Checklist Jitter, faint lines, or screen movement can be caused by external interference such as electronic devices and fluorescent lights. Move the unit to another room or building to help determine if external interference is the source of the problem. A misadjusted screen can mimic the same symptoms as a[...]

  • Page 53

    Troubleshooting Symptom Charts/ System - 3 Symptom Charts System System intermittently crashes or hangs 1 Verify that system software is version 7.5 or later. 2 Verify that software is compatible with system. 3 If clock chip at U10 is not p/n 343S1191 or 343S1121, replace logic board. (Ignore any letters following part number.) 4 If ROM DIMM is lai[...]

  • Page 54

    Troubleshooting Symptom Charts/ System - 4 Figure 1: ROM DIMM Logic Board ROM DIMM Chip at U10 No Sticker[...]

  • Page 55

    Troubleshooting Symptom Charts/ System - 5 System does not start up 1 Reset logic board. Refer to Additional Procedures. 2 Replace power supply. 3 Check power cord connection. 4 Replace logic board. Retain customer’s SIMMs. System will not start up from keyboard, but will start up from rear power switch 1 Verify keyboard as known-good. 2 Replace [...]

  • Page 56

    Troubleshooting Symptom Charts/ System - 6 Flashing “?” appears at startup in system with vacant PDS and communications slots 1 Diagnose hard drive with Disk First Aid included on Power Macintosh CD-ROM. 2 Perform repairs, and then go to step 4. 3 If repairs are impossible, back up drive, reformat with Drive Setup 1.0.3, and then go to step 4. [...]

  • Page 57

    Troubleshooting Symptom Charts/ System - 7 . Figure 2: Identifying Version B Logic Boards Apple Computer Inc. @199X XXX-XXXX-B Apple Computer Inc. @199X XXX-XXXX-B No Picture of Texas U6 Part No. 343S0138-a[...]

  • Page 58

    Troubleshooting Symptom Charts/ System - 8 Menu bar constantly flashes or system constantly beeps 1 Verify that front-panel control buttons are not jammed. 2 Verify “mute” is not selected in the Sound control panel. 3 Reseat drive bezel and front-panel control board. System shuts down when Restart chosen from Special Menu. Replace analog board.[...]

  • Page 59

    Troubleshooting Symptom Charts/ Audio - 9 Audio Distorted or garbled sound from both speakers Replace analog/video board assembly. Distorted or garbled sound from one speaker 1 Replace defective speaker. 2 Replace analog/video board assembly. Sound distortion with MPEG board installed Replace MPEG board with modified MPEG board. A modified board sh[...]

  • Page 60

    Troubleshooting Symptom Charts/ Audio - 1 0 Crackling noise is present when playing sounds other than system beeps and not in “play through” mode 1 If static noise varies while adjusting volume with Sound control panel, use Audio Volume Extension 1.1 or later. Note: Audio Volume Extension is available from standard Apple software update sites. [...]

  • Page 61

    Troubleshooting Symptom Charts/ Video - 1 1 Video Screen is black, too dark, or too bright; audio and drive operate 1 Adjust contrast button on front bezel. 2 Adjust brightness. Use Screen control panel. 3 Check yoke cable connection. 4 Perform video adjustments. Refer to “Video” in Adjustments chapter. 5 Replace analog/video board assembly. 6 [...]

  • Page 62

    Troubleshooting Symptom Charts/ Video - 1 2 Video will not play or system hangs when attempting to run video in units with MPEG card 1 If chip at location U12 on MPEG card displays number 341SO205, check all connections. 2 If chip at location U12 on MPEG card does not display number 341SO205, replace MPEG card. Single vertical or horizontal line is[...]

  • Page 63

    Troubleshooting Symptom Charts/ Video - 1 3 Picture breaks into diagonal lines, or picture rolls vertically or horizontally 1 Perform geometry adjustments. Refer to “Geometry” in Adjustments chapter. 2 Replace analog/video board assembly. Out of convergence (color bleeds from text or lines) 1 This problem rarely indicates a defective module. So[...]

  • Page 64

    Troubleshooting Symptom Charts/ Video - 1 4 Screen jitters or flashes 1 Refer to “First Checklist” in Troubleshooting chapter. Move electrical devices (other monitors, scanners, and so on) away from monitor. Temporarily shut off all fluorescent lights in area. 2 Move unit to another room or building and check if symptom persists. 3 Replace anal[...]

  • Page 65

    Troubleshooting Symptom Charts/ Video - 1 5 Raster size too short/ tall or narrow/wide Install monitor adjustment cable, and set appropriate on-screen video adjustment controls to vertical height of 185 mm (7.3 inches) and to horizontal width of 240 mm (9.5 inches). Linearity bad (size of text/graphics differs at top, bottom, or sides of screen) Re[...]

  • Page 66

    Troubleshooting Symptom Charts/ Video - 1 6 Raster distorted (barrel-shaped, corners not square, stretched or compressed at top of display, or sides not perpendicular) 1 Refer to “First Checklist” in Troubleshooting chapter. 2 Perform appropriate geometric adjustments. Refer to “Geometry” in Adjustments chapter. 3 Install monitor-adjustment[...]

  • Page 67

    Troubleshooting Symptom Charts/ Video - 1 7 Screen has white areas with blotches of color 1 Refer to “First Checklist” in Troubleshooting chapter. 2 Because this purity problem can be caused by magnetic fields, move unit to another location. 3 Degauss display with manual degaussing coil. (Degaussing coils can be purchased at most major electron[...]

  • Page 68

    Troubleshooting Symptom Charts/ Floppy Drive - 18 Floppy Drive Audio and video are present, but internal floppy drive does not operate 1 Replace bad disk with known-good disk. 2 Replace floppy drive. 3 Replace logic board. Retain customer’s SIMMs. Disk ejects; display shows icon with blinking “X” 1 Replace bad system disk with known-good syst[...]

  • Page 69

    Troubleshooting Symptom Charts/ Floppy Drive - 19 Disk does not eject 1 Insert opened paper clip into hole beside floppy drive. 2 Switch off system and hold mouse button down while switching system on (to complete eject cycle). 3 Replace floppy drive. Internal floppy drive runs continuously 1 Replace bad disk with known-good disk. 2 Replace floppy [...]

  • Page 70

    Troubleshooting Symptom Charts/ Hard Drive - 20 Hard Drive Internal or external hard drive does not operate 1 Verify that all hard drive connections are secure. 2 Verify that external drive is properly terminated. 3 Reseat logic board. 4 Replace internal IDE hard drive. 5 Replace chassis/wiring harness. 6 Replace logic board. Retain customer’s SI[...]

  • Page 71

    Troubleshooting Symptom Charts/ CD-ROM Drive - 21 CD-ROM Drive CD-ROM drive does not accept disc 1 Exchange compact disc (if disc is dirty or damaged). 2 Replace CD-ROM drive mechanism. 3 Replace SCSI data cable. Volume control does not operate correctly 1 Check Sound control panel setting. 2 Check front-panel controls. 3 Reseat the drive and contr[...]

  • Page 72

    Troubleshooting Symptom Charts/ CD-ROM Drive - 22 Computer cannot mount known-good CD-ROM drive 1 Reseat CD-ROM drive adapters. 2 Check SCSI ID setting. (Internal CD-ROM drive was originally set to 3 at factory.) 3 Replace CD-ROM drive. 4 Replace chassis/wiring harness When an internal and external SCSI device are present, only one starts up 1 Veri[...]

  • Page 73

    Troubleshooting Symptom Charts/ CD-ROM Drive - 23 Eject button sticks. Replace the front bezel (P/N 922-1398 Rev. A or P/N 922- 1857 Rev. B).[...]

  • Page 74

    Troubleshooting Symptom Charts/ Peripheral - 24 Peripheral Cursor does not move 1 Restart system. 2 Check mouse connection. 3 If mouse was connected to keyboard, connect mouse to rear ADB port and disconnect keyboard. If mouse works, replace keyboard. If mouse does not work in ADB port, replace mouse. 4 Reseat logic board. 5 Replace logic board. Re[...]

  • Page 75

    Troubleshooting Symptom Charts/ Peripheral - 25 Cannot double-click to open application, disk, or server 1 Remove extra system files on hard drive. 2 Check mouse speed on Control Panel. 3 Unplug 4.5 battery, wait 20 seconds, plug in battery, and restart computer. 4 If mouse was connected to keyboard, connect mouse to rear ADB port and disconnect ke[...]

  • Page 76

    Troubleshooting Symptom Charts/ Peripheral - 26 Known-good StyleWriter, ImageWriter, or ImageWriter II does not print 1 Verify that Chooser and Control Panel are set correctly. 2 Verify that printer driver and system software are not corrupt. 3 Verify system software is version 7.5 (or later). 4 Check printer DIP switches. 5 Replace printer interfa[...]

  • Page 77

    Troubleshooting Symptom Charts/ Miscellaneous - 2 7 Miscellaneous Clicking, chirping, or thumping sound 1 Replace analog board. 2 Replace logic board. Retain customer’s SIMMs. Smoke or Odor Present 1 Replace Analog board. 2 Replace Power Supply. 3 Replace Logic Board. No video, no audio, and no drive operation 1 Connect power cord. 2 Switch power[...]

  • Page 78

    Troubleshooting Symptom Charts/ Miscellaneous - 2 8 Screen shows “Sad Macintosh” icon and black vertical lines; screeching sound 1 Replace RAM SIMMs on logic board. 2 Replace logic board. Retain customer’s SIMMs. Rattling sound at startup in system with Apple External Video Connector Press or fold Apple External Video cable to prevent it from[...]

  • Page 79

    Troubleshooting Symptom Charts/ Miscellaneous - 2 9 “Sad Macintosh” icon 1 Verify that no disc is in CD-ROM drive. 2 Disconnect all external SCSI devices and attempt to restart computer. 3 Disconnect internal SCSI device and attempt to start computer with known-good floppy disk. 4 Replace bad SCSI drive with known-good SCSI drive. 5 Replace RAM[...]

  • Page 80

    Troubleshooting Symptom Charts/ Miscellaneous - 30 System with internal modem unable to recognize graphics or Ethernet card in communications slot 1 Replace internal modem. 2 Replace graphics or Ethernet card.[...]

  • Page 81

    Troubleshooting Symptom Charts/ Global Village Modem “Busy Serial Port” - 31 Global Village Modem “Busy Serial Port” Using modem gives message: “Can’t find or can’t access a modem to use for registration. Make sure you have Global Village software installed correctly, reboot your computer, and try again. If you want to use a specific [...]

  • Page 82

    Troubleshooting Symptom Charts/ Global Village Modem “Busy Serial Port” - 32 Resetting modem in TelePort Control Panel gives message: “The current port is busy and cannot be opened. Quit any open communication application, or turn off AppleTalk in the Chooser (if the modem is connected to the Printer port), and then reopen the TelePort contro[...]

  • Page 83

    Service Source K T ake Apart Po wer Macintosh/Performa 5200 and 5300 (not 5260, 5280)[...]

  • Page 84

    Take Apart Drive and Control Bezel - 1 Drive and Control Bezel No preliminary steps are required before you begin this procedure.[...]

  • Page 85

    Take Apart Drive and Control Bezel - 2 1 P l a cing your fingertips in the holes of the finger latches, pull the two finger latches down. 2 Swing the drive and control bezel up and off.[...]

  • Page 86

    Take Apart Drive and Control Bezel - 3 Replacement Note: Insert the drive bezel hinge tabs behind the upper corners of the front bezel opening. Swing the drive bezel down until it snaps closed.[...]

  • Page 87

    Take Apart Floppy Drive - 4 Floppy Drive Before you begin, remove the drive and control bezel. Caution: Review the ESD precautions in Bulletins/ Safety.[...]

  • Page 88

    Take Apart Floppy Drive - 5 1 Pull up the release latch, and pull out the floppy drive far enough to reach the ribbon cable connector.[...]

  • Page 89

    Take Apart Floppy Drive - 6 2 Disconnect the floppy drive from the floppy drive cable. Note: Remove the drive carrier if you are replacing the floppy drive. Note: Because screw placement varies according to the type of drive used with the carrier, note the placement of the screws before removing them. Retain the carrier and screws, and install them[...]

  • Page 90

    Take Apart Floppy Drive - 7 3 Remove the four mounting screws. 4 Remove the carrier from the floppy drive.[...]

  • Page 91

    Take Apart CD-ROM Drive - 8 CD-ROM Drive Before you begin, remove the following: • Drive and control bezel • Floppy drive Note: The CD-ROM drive is optional. Caution: Review the ESD precautions in Bulletins/ Safety.[...]

  • Page 92

    Take Apart CD-ROM Drive - 9 Push up the release latch and pull the CD-ROM drive from the chassis. Note: You may need to use some initial force to disconnect the CD-ROM drive from the internal chassis/wiring harness.[...]

  • Page 93

    Take Apart CD-ROM Drive - 10 Note: Perform the following steps only if you are replacing the CD-ROM drive. 1 Disconnect the CD-ROM audio adapter from the drive. 2 Disconnect the SCSI adapter. 3 Remove the four mounting screws and carrier from the CD- ROM drive.[...]

  • Page 94

    Take Apart CD-ROM Drive - 11 Replacement Note: Retain the carrier, screws, and adapters for installation on the new drive. Replacement Caution: Before replacing the SCSI adapter, verify that the SCSI drive connector pins are not bent.[...]

  • Page 95

    Take Apart Front Panel Control Board - 1 2 Front Panel Control Board Before you begin, remove the drive and control bezel. Caution: Review the ESD precautions in Bulletins/ Safety.[...]

  • Page 96

    Take Apart Front Panel Control Board - 1 3 Caution: Be sure to grip the front panel in the area shown to avoid harming circuit t racings. 1 Using needle-nose pliers, grip the front edge of the front-panel control board. 2 Pull firmly and slide the front panel control board out far enough to reach the ribbon cable connector.[...]

  • Page 97

    Take Apart Front Panel Control Board - 1 4 3 Disconnect the cable from the front-panel control board. Replacement Note: Using a flat-blade screwdriver, press the front-panel control cable back and down.[...]

  • Page 98

    Take Apart Front Panel Control Board - 1 5 Replacement Note: Tilt the board up slightly to insert it into the guide rails.[...]

  • Page 99

    Take Apart Front Panel Control Board - 1 6 Replacement Note: The front edge of the reinstalled front-panel control board must be flush with the front edge of the plastic chassis.[...]

  • Page 100

    Take Apart I/O Door - 1 7 I/O Door No preliminary steps are required before you begin this procedure.[...]

  • Page 101

    Take Apart I/O Door - 1 8 1 Remove the two security screws.[...]

  • Page 102

    Take Apart I/O Door - 1 9 2 Using your fingertips, pull the two finger latches down. 3 Swing the door up and off. Replacement Note: Align the I/O door hinge tabs and slide the door up into position. Swing the door down until it snaps closed.[...]

  • Page 103

    Take Apart Logic Board - 2 0 Logic Board Before you begin, remove the I/O door. Caution: Review the ESD precautions in Bulletins/ Safety.[...]

  • Page 104

    Take Apart Logic Board - 2 1 1 Swing out the handle from its storage position. 2 Pull out the lo gic board. Note: When installing cards, cover the two screws (for fan support and ground thermistor mounting) with tape. These screws are below the upper chassis, in the area of the logic board. Stretching a length of strong tape (fiber- reinforced, if [...]

  • Page 105

    Take Apart Logic Board - 2 2 Note: Perform the following steps only if you are replacing a defective logic board. 3 Remove the two Phillips screws that secure the fence to the solder side of the logic board.[...]

  • Page 106

    Take Apart Logic Board - 2 3 4 Using a hex nut driver, remove the two hex nuts that secure the logic board fence to the SCSI connector. 5 Separate the logic board fence from the logic board.[...]

  • Page 107

    Take Apart Logic Board - 2 4 Replacement Note: Refer to the logic board note in the Parts chapter to distinguish the 8-bit-sound logic board from the 16-bit-sound logic board. Replacement Note: You may need to remove the 603e processor on the 5300 series logic board to install SIMMs. See Upgrade chapter “5300 SIMM Upgrade.” Replacement Note: Ve[...]

  • Page 108

    Take Apart Logic Board - 2 5 shield. Align the flange around the mini-DIN shield first, then swing the rest of the logic board fence into place.[...]

  • Page 109

    Take Apart Rear Housing - 2 6 Rear Housing Before you begin, remove the I/O door. ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. There are two versions, the original version and Rev. B. See the Rev. B topic of the Basics chapter to identify the versio[...]

  • Page 110

    Take Apart Rear Housing - 2 7 The original rear housing is not forward- compatible with Rev. B units. The Rev. B rear housing is backward- compatible with original units. 1 Pry off the two screw covers on each side of the rear housing. : Pry up from the rear edge of the screw cover.[...]

  • Page 111

    Take Apart Rear Housing - 2 8 2 Remove the three torx screws on each side of the rear housing.[...]

  • Page 112

    Take Apart Rear Housing - 2 9 3 ± W arning: This step exposes high voltage components. Follow CRT safety precautions. Slide the rear housing back and off.[...]

  • Page 113

    Take Apart Front Bezel - 3 0 Front Bezel Before you begin, remove the following: • I/O door • Rear housing ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. See Rev. B topic of the Basics chapter to determine whether you are servicing[...]

  • Page 114

    Take Apart Front Bezel - 3 1 an original or Rev. B version. The Rev. B and original versions of the front bezels are not interchangeable. 1 Note: The speaker cable is the set of two gray, round cables wrapped around the ferrite bead. Disconnect the speaker cable and guide it down and under the metal CRT frame.[...]

  • Page 115

    Take Apart Front Bezel - 3 2 2 Disconnect the microphone cable and guide the cable to the microphone side of the metal CRT frame. 3 Pull off the front bezel.[...]

  • Page 116

    Take Apart Front Bezel - 3 3 Replacement Note: Guide the microphone cables through the plastic retainers before replacing the front bezel. : Guide the speaker cable connector behind the metal CRT frame, and then up to the speaker connector on the main deflection board.[...]

  • Page 117

    Take Apart Internal Microphone - 34 Internal Microphone Before you begin, remove: • I/O door • Rear housing • Front bezel ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety.[...]

  • Page 118

    Take Apart Internal Microphone - 35 LIft off the microphone. Replacement Note: Guide the microphone cable through the plastic cable retainers.[...]

  • Page 119

    Take Apart Rear EMI Shield - 36 Rear EMI Shield Before you begin, remove the following: • I/O door • Rear housing • Front bezel ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. The rear EMI shield shown here is the original version. The Rev. B ver[...]

  • Page 120

    Take Apart Rear EMI Shield - 37 is considerably larger, but removal procedures are similar. : Original and Rev. B rear EMI shields are not interchangeable.[...]

  • Page 121

    Take Apart Rear EMI Shield - 38 1 Remove the four screws from the rear shield.[...]

  • Page 122

    Take Apart Rear EMI Shield - 39 2 Swivel the rear shield up and lift off. Replacement Note: Insert the two corner hinge tabs into the slots of the power supply and analog board shields. Then swing the rear shield down.[...]

  • Page 123

    Take Apart Speakers, Original Version - 4 0 Speakers, Original Version Before you begin, remove the following: • I/O door • Rear housing • Front bezel ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety.[...]

  • Page 124

    Take Apart Speakers, Original Version - 4 1 The Power Macintosh/Performa 5000 series includes two versions, the original version and Rev. B. See the Rev. B topic of the Basics chapter to identify the version you are servicing. The speakers of the two versions are not interchangeable and the Take Apart procedures differ significantly. If you are ser[...]

  • Page 125

    Take Apart Speakers, Original Version - 4 2 follow the procedures in “Speakers, Rev. B.” 1 Place the front bezel face down. 2 Remove the speaker cables from the plastic cable retainers on the inside of the front bezel. 3 Compress the locking tab with needle-nose pliers while prying up the top edge of the speaker to clear the security pins and l[...]

  • Page 126

    Take Apart Speakers, Original Version - 4 3 Replacement Note: Place the speaker with the longer cable on the floppy drive side of the unit. Align and secure the speaker with the bottom tabs inside the bezel. Then snap the top of the speaker over the two security pins. Speaker Locking Tab Speaker Mounting Pins[...]

  • Page 127

    Take Apart Speakers, Rev. B - 4 4 Speakers, Rev. B Before you begin, remove the following: • I/O door • Rear housing • Front bezel[...]

  • Page 128

    Take Apart Speakers, Rev. B - 4 5 The Power Macintosh/Performa 5000 series includes two versions, the original version and Rev. B. See the Rev. B topic of the Basics chapter to identify the version you are servicing. The speakers of the two versions are not interchangeable and the Take Apart procedures differ significantly. If you are servicing an [...]

  • Page 129

    Take Apart Speakers, Rev. B - 4 6 1 Press the tab and release the speaker from the chassis slot.[...]

  • Page 130

    Take Apart Speakers, Rev. B - 4 7 2 Tilt the speaker and remove it.[...]

  • Page 131

    Take Apart Speakers, Rev. B - 4 8 Replacement Note: • The plastic speakers are printed “right” and “left.” Place the speakers accordingly as you face the monitor. • Guide the wire connecting the speakers in the channel between the monitor and chassis. • Be careful not to crimp the speaker wire as you guide it from the speaker to its a[...]

  • Page 132

    Take Apart Hard Drive - 49 Hard Drive Before you begin, remove the I/O door. Caution: Review the ESD precautions in Bulletins/ Safety.[...]

  • Page 133

    Take Apart Hard Drive - 50 1 Using the convenience pull tab, disconnect the IDE data cable from the hard drive connector. 2 Disconnect the power cable.[...]

  • Page 134

    Take Apart Hard Drive - 51 3 Using needle-nose pliers, pull up the release latch and slide the IDE hard drive from the chassis. Replacement Caution: Some hard drives have sharp edges near the cable connector that can rub and, therefore, damage the cable. Avoid rubbing the cable against the edge of the drive.[...]

  • Page 135

    Take Apart Hard Drive - 52 Note: Perform the following steps only if you are replacing the hard drive. Note: Notice the placement of the carrier and screws before removing them. Retain the carrier and screws, and install them on the new hard drive. 4 Remove the four screws. 5 Remove the carrier from the hard drive.[...]

  • Page 136

    Take Apart TV Tuner - 5 3 TV Tuner Before you begin, remove the following: • I/O door • Logic board Note: The TV Tuner is an option. Caution: Review the ESD precautions in Bulletins/ Safety.[...]

  • Page 137

    Take Apart TV Tuner - 5 4 1 Remove the Phillips s c rew. 2 Slide out the TV Tuner far enough to reach the TV Tuner cable.[...]

  • Page 138

    Take Apart TV Tuner - 5 5 3 Disconnect the TV Tuner cable and remove the TV Tuner.[...]

  • Page 139

    Tak e Apart Power Supply, Rev. A - 5 6 Power Supply, Rev. A Before you begin, identify if you have a Rev. A or Rev. B power supply. Refer to the Parts Database or the next page to identify the board. If you are servicing a Re v . A board, continue with these procedures. Remove the following: • I/O door • Rear housing • Front bezel • Logic b[...]

  • Page 140

    Take Apart Power Supply, Rev. A - 57 There are two Rev. A versions and one Rev. B version of the Power Supply. • Rev. A 661-0331 with a thermistor at CN13 • Rev. A 661-0930 without a thermistor at CN13 • Rev. B 661-1117 with a thermistor at CN9 These power supplies are NOT interchangeable. Exchange them like-for-like. Rev. A Power Supply (520[...]

  • Page 141

    Take Apart Power Supply, Rev. A - 58 1 Remove the screw and grounding cable from the upper front corner of the power supply shield.[...]

  • Page 142

    Take Apart Power Supply, Rev. A - 59 2 Remove the screw from the lower rear corner of the power supply shield. Power Supply EMI Shield Screw[...]

  • Page 143

    Take Apart Power Supply, Rev. A - 60 3 Slide the power supply shield back to clear the interlocking tab and remove the shield. Replacement Note: Slide the interlocking tab into the slot of the CRT metal frame. Interlocking Tab Power Supply EMI Shield Screw[...]

  • Page 144

    Take Apart Power Supply, Rev. A - 61 4 Remove the screw and short grounding cable from the lower rear corner of the power supply. Ground Cable Screw[...]

  • Page 145

    Take Apart Power Supply, Rev. A - 62 5 Lift the lower rear corner of the power supply board to disengage the lower rear bracket. 6 Slide the top front corner from the CRT frame bracket. Lift the power supply enough to clear the security rail. CRT Frame Bracket Power Supply Board Security Rail[...]

  • Page 146

    Take Apart Power Supply, Rev. A - 63 7 Disconnect the 2-pin degauss cable. 2-Pin Degauss Cable[...]

  • Page 147

    Take Apart Power Supply, Rev. A - 64 8 Disconnect these cables: • 2-pin fan cable (CN5) • 14-pin power cable (CN6) • 10-pin video cable (CN7)[...]

  • Page 148

    Take Apart Power Supply, Rev. A - 65 Note: The power supply-to-analog-board connectors are keyed and fit very tightly. You may need to use a jeweler’s screwdriver to loosen the sockets of these connectors. • 6-pin power-supply- to-analog-board cable (CN3) • 10-pin power- supply-to-analog- board cable (CN4)[...]

  • Page 149

    Take Apart Power Supply, Rev. A - 66 Replacement Note: This diagram shows the location of the rear bracket and the power supply cable connections for the Rev. A board. For Rev. B diagram, See “Power Supply, Rev. B” • Rear bracket • 2-pin fan cable (CN5) • 14-pin power cable (CN6) • 10-pin video cable (CN4) • 6-pin power-supply-to- ana[...]

  • Page 150

    Take Apart Power Supply, Rev. A - 67 • 10-pin power-supply- to-analog-board cable (CN7) • 2-pin degauss cable (CN2) • 2-pin fan thermistor connector (CN13) Note: The thermistor is not present on the 661-0930 Rev. A power supply board. Replace power supply boards like-for-like. CN5 CN6 CN4 CN13 CN3 CN7 Rear Bracket CN2 Rev A Power Supply Diagr[...]

  • Page 151

    Take Apart Power Supply, Rev. B - 68 Power Supply, Rev. B Before you begin, remove the following: • I/O door • Rear housing • Front bezel • Logic board • Rear EMI shield ± Warning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety.[...]

  • Page 152

    Take Apart Power Supply, Rev. B - 69 Follow the removal procedures in “Power Supply, Rev. A” but use the diagram of power supply Rev. B connections. The Power Macintosh/Performa 5000 series have three power supply versions, two Rev. A boards and a Rev. B board. Refer to the Service Parts Database to identify the version you are servicing. The p[...]

  • Page 153

    Take Apart Power Supply, Rev. B - 70 Rev B: Disconnect: • 2-pin degauss cable (CN3) • 2-pin cable (CN2) • 2-pin fan thermister cable (CN9) • 2-pin fan connector (CN8) • 14-pin power supply cable (CN4) Note: The pull-up tab (CN5) is fragile. • 10-pin ribbon cable (CN5) • 6-pin cable (CN6) • 10-pin cable (CN7)  Rear Bracket Rev.[...]

  • Page 154

    Take Apart Video Board - 7 1 Video Board Before you begin, • Remove the rear housing • Remove the front bezel • Remove the logic board • Remove the rear EMI shield • Discharge the CRT • Remove the anode cap[...]

  • Page 155

    Take Apart Video Board - 7 2 ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Note: Do not disconnect the cables connecting the video board and the analog board. The Power Macintosh/Performa 5000 series includes the Rev. A version and the Rev. B. See ?[...]

  • Page 156

    Take Apart Video Board - 7 3 The analog/video board assemblies of the two versions are not interchangeable. 1 If an adhesive glue secures the video board to the CRT, cut and peel it off before removing the board. 2 Caution: Do not attempt to disconnect the video board from the analog board. The video board and the analog board are permanently conne[...]

  • Page 157

    Take Apart Video Board - 7 4 service unit. Pull off the video board. 3 Remove the two long grounding cables from the video board. 4 Remove the single short grounding cable from the video board.[...]

  • Page 158

    Take Apart Analog Shield - 7 5 Analog Shield Before you begin, • Remove the rear housing • Remove the front bezel • Remove the logic board • Remove the rear EMI shield • Discharge the CRT • Remove the anode cap • Remove the video board ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious i[...]

  • Page 159

    Take Apart Analog Shield - 7 6 1 Remove the grounding cable and screw from the upper front corner of the analog board shield. 2 Remove the screw from the lower rear side of the analog board shield. Screw Analog Shield Grounding Cable Ground Screw[...]

  • Page 160

    Take Apart Analog Shield - 7 7 3 Slide the analog board shield back to clear the interlocking tabs and side runners. 4 Remove the analog board shield. Interlocking Tab Side Runners Analog Shield[...]

  • Page 161

    Take Apart Analog Board, Original Version - 7 8 Analog Board, Original Version Before you begin, • Remove the front bezel • Remove the I/O door • Remove the rear housing • Remove the logic board • Remove the rear EMI shield • Discharge the CRT • Remove the anode cap • Remove the video board • Remove the analog shield[...]

  • Page 162

    Take Apart Analog Board, Original Version - 7 9 ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Note: Do not disconnect the cables connecting the video board and the analog board. The Power Macintosh/Performa 5000 series includes the original version a[...]

  • Page 163

    Take Apart Analog Board, Original Version - 8 0 The analog/video board assemblies of the two versions are not interchangeable. If you are servicing an original version, use the following procedures. If you are servicing a Rev. B version, use the following procedures, but substitute the cable locations in “Analog Board, Rev. B.”[...]

  • Page 164

    Take Apart Analog Board, Original Version - 8 1 1 Remove the screws at the lower rear of the analog board.[...]

  • Page 165

    Take Apart Analog Board, Original Version - 8 2 2 Lift up the lower back corner of the board to disengage the rear bracket from the chassis slot. 3 Slide the analog board back to clear the interlocking tab and lift it from the guide rail. Important: At this point, you may need to disconnect the microphone cable to be able to slide the analog board [...]

  • Page 166

    Take Apart Analog Board, Original Version - 8 3 security rail and rest the analog board on the top of the chassis. 5 Note: For a diagram of analog board cable connections, refer to the replacement note at the end of this topic. Disconnect the yoke cable at the power supply.[...]

  • Page 167

    Take Apart Analog Board, Original Version - 8 4 6 Disconnect these cables from the analog board: • 6-pin power-supply- to-analog-board cable (P102) • 10-pin power- supply-to-analog- board cable (P704) • Logic board connector cable (P101) • Single-pin degauss cable 7 Remove the analog and video boards assembly. P805 Video Test Pins Flyback T[...]

  • Page 168

    Take Apart Analog Board, Original Version - 8 5 Replacement Note: This d i agram shows the location of the rear bracket and the analog board cable connections: • Rear bracket • Degauss cable • Logic board connector cable (P101) • 6-pin power-supply-to- analog-board cable (P102) • 10-pin power-supply- to-analog-board cable (P704) • Yoke [...]

  • Page 169

    Take Apart Analog Board, Rev. B - 8 6 Analog Board, Rev. B The Power Macintosh/Performa 5000 series includes two versions, the original version and Rev. B. See the Rev. B topic in the Basics chapter to identify the version you are servicing.[...]

  • Page 170

    Take Apart Analog Board, Rev. B - 8 7 The analog and video boards of the two versions are not interchangeable. If you are servicing a Rev. B version, use the procedures in “Analog Board, Original Version” and substitute the following cable locations.[...]

  • Page 171

    Take Apart Analog Board, Rev. B - 8 8 Disconnect these video board cables: • Ground cable from the exterior tab of the video board • Black grounding connection (P306) • 10-pin ribbon cable (P301) Rev. B Analog Board CRT Video Board Flyback Transformer P306 Black Groun d P301 P702 (Do Not Disconnect) P703 P103 P102 Video Test Pins P101 P801 P8[...]

  • Page 172

    Take Apart Analog Board, Rev. B - 8 9 Disconnect these cables: • 2-pin flyback connector from power supply location CN2/J6 • 4-pin yoke cable (P701) • 4-pin speaker wire (P803) • 4-pin mic cable (P802) • 10-pin ribbon cable (P101) • 14-pin ribbon cable (P801) • 6-pin power supply-to- analog board cable (P103) • 10-pin power supply- [...]

  • Page 173

    Take Apart Internal RGB Cable - 90 Internal RGB Cable Before you begin, • Remove the I/O door • Remove the rear housing • Remove the rear EMI shield • Discharge the CRT • Remove the anode cap • Pull off the video board • Tilt back the analog shield and analog board Internal RGB Cable[...]

  • Page 174

    Take Apart Internal RGB Cable - 91 ± Warning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. 1 Disconnect the internal RGB cable at the P703 connector on the analog board and at the P301 connector on the video board. Note: You may need to pry up one or both ferri[...]

  • Page 175

    Take Apart Fan - 9 2 Fan Before you begin, • Remove the I/O door • Remove the rear housing • Remove the front bezel • Remove the rear EMI shield • Discharge the CRT • Remove the anode cap • Remove the video board • Remove the power supply[...]

  • Page 176

    Take Apart Fan - 9 3 ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety.[...]

  • Page 177

    Take Apart Fan - 9 4 1 Remove the fan security screw.[...]

  • Page 178

    Take Apart Fan - 9 5 2 Slide the fan toward the power supply to release the two tabs. 3 Remove the fan.[...]

  • Page 179

    Take Apart Tilt/Swivel Base - 96 Tilt/Swivel Base Before you begin, remove the following: • Front bezel • Rear housing ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety.[...]

  • Page 180

    Take Apart Tilt/Swivel Base - 97 1 Place the display face down on a padded surface. 2 Remove the two screws at the back of the tilt/ swivel base. 3 Separate the back of the base from the metal chassis by a few inches. 4 Slide the tilt/swivel base up and remove it from the chassis.[...]

  • Page 181

    Take Apart Tilt/Swivel Base - 98 Replacement Note: Align the tabs at the front of the tilt/swivel base with the slots in the chassis. Angle the tilt/swivel base and slide in the tabs.[...]

  • Page 182

    Take Apart CRT - 9 9 CRT Before you begin, • Remove the I/O door • Remove the rear housing • Remove the front bezel • Remove the logic board • Discharge the CRT • Remove the rear EMI shield • Remove the analog shield • Remove the analog/video board assembly • Remove the power supply • Remove the tilt/swivel base[...]

  • Page 183

    Take Apart CRT - 1 0 0 ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety.[...]

  • Page 184

    Take Apart CRT - 1 0 1 ± W arning: Support the top of the CRT. The CRT is very heavy and may fall forward as you complete this procedure. 1 Remove the two screws securing the metal CRT frame to the chassis.[...]

  • Page 185

    Take Apart CRT - 1 0 2 2 Pry back the metal tab from the raised slot on each side of the chassis.[...]

  • Page 186

    Take Apart CRT - 1 0 3 3 Tilt the top of the CRT and frame ass embly forward. 4 Push back the bottom of the CRT frame to disengage the line of CRT frame and chassis tabs and slots. 5 Lift off the CRT assembly.[...]

  • Page 187

    Take Apart CRT - 1 0 4 Replacement Note: Align the line of tabs on the CRT frame with the line of slots on the front of the chassis. Important: When replacing the CRT, move the degaussing cable from the old CRT to the new CRT assembly to ensure full functionality of the unit after the repair.[...]

  • Page 188

    Take Apart Chassis/Wiring Harness - 105 Chassis/Wiring Harness Before you begin, • Remove the I/O door • Remove the rear housing • Remove the front bezel • Remove the CD-ROM drive, if any • Remove the TV Tuner, if any • Remove the floppy drive • Remove the front-panel control board • Remove the logic board • Remove the rear EMI sh[...]

  • Page 189

    Take Apart Chassis/Wiring Harness - 106 • Discharge the CRT • Remove the analog shield • Remove the analog/video board assembly • Remove the power supply • Remove the tilt/swivel base • Remove the CRT • Remove the fan The Power Macintosh/Performa 5000 series includes two versions, the original version and Rev. B. See the Rev. B topic [...]

  • Page 190

    Take Apart Chassis/Wiring Harness - 107 Remove the chassis/wiring harness. : The chassis/wiring harness includes the metal chassis, plastic drive bays, and the logic board connector with cables.[...]

  • Page 191

    Service Source K Upgrades Po wer Macintosh/Performa 5200 and 5300 (not 5260/5280)[...]

  • Page 192

    Upgrades TV or TV/FM Tuner - 1 TV or TV/FM Tuner Before you begin, remove the following: • I/O door • Logic board Note: The TV Tuner is an option. Caution: Review the ESD precautions in Bulletins/ Safety.[...]

  • Page 193

    Upgrades TV or TV/FM Tuner - 2 1 Remove the Philips screw. 2 Lift off the metal bracket from the chassis.[...]

  • Page 194

    Upgrades TV or TV/FM Tuner - 3 3 Connect the TV Tuner cable. 4 Slide the TV Tuner into place.[...]

  • Page 195

    Upgrades 5200 SIMM Upgrade - 4 5200 SIMM Upgrade Before you begin, remove the following: • I/O door • Logic board Caution: Review the ESD precautions in Bulletins/ Safety. 1 Align the SIMM in the SIMM slot and snap it into place. SIMM DRAM SIMM Slot (1 of 2) Logic Board[...]

  • Page 196

    Upgrades 5200 SIMM Upgrade - 5 Note: The plastic pin on the SIMM slot should engage the hole in the SIMM. Note: Verify that the clips on both sides of the SIMM slot snap into place. Clips[...]

  • Page 197

    Upgrades 5300 SIMM Upgrade - 6 5300 SIMM Upgrade Before you begin, remove the following: • I/O door • Logic board Caution: Review the ESD precautions in Bulletins/ Safety. Processor Heat Sink Logic Board[...]

  • Page 198

    Upgrades 5300 SIMM Upgrade - 7 Caution: Take care to avoid compressing the EMI clips on the bottom of the logic board. If possible, support the underside of the board to avoid compressing the three silver-colored EMI clips. ± Replacement W arning: You must remove the heat sink of the 5300 series logic board to install or replace a SIMM in the slot[...]

  • Page 199

    Upgrades 5300 SIMM Upgrade - 8 1 On the back (tracing side) of the logic board, pry off the four corner tabs of the heat sink. Heat Sink Tabs Heat Sink Tabs Back Side of Logic Board[...]

  • Page 200

    Upgrades 5300 SIMM Upgrade - 9 2 Remove the heat sink from the component side of the logic board. Heat Sink[...]

  • Page 201

    Upgrades 5300 SIMM Upgrade - 1 0 3 Install the SIMM in the slot next to the processor. Replacement Note: Be sure to remove the customer’s SIMMs if you must return a defective logic board. Upgrade SIMM Heat Sink Removed Logic Board Processor with[...]

  • Page 202

    Upgrades Communications Card Installation - 1 1 Communications Card Installation Before you begin, remove the following: • I/O door • Logic board Caution: Review the ESD precautions in Bulletins/ Safety. Note: This procedure shows installing a modem card, but the steps are similar for other communications cards you might be installing.[...]

  • Page 203

    Upgrades Communications Card Installation - 1 2 1 Remove the communications card access cover by pushing the two plastic tabs apart and removing the metal shield. Communication Slot Two Plastic Tabs Logic Board Fence Metal Shield[...]

  • Page 204

    Upgrades Communications Card Installation - 1 3 2 Angle the hook-end of the card down and bring the hook under and up through the communications card access port. The hook should rest against the outside of the logic board fence. Communication Slot Logic Board Fence Hook Communications Card Access Port[...]

  • Page 205

    Upgrades Communications Card Installation - 1 4 Replacement Note: If you are installing an Ethernet card and its fence does not include a hook, replace the fence. 3 Remove the card. 4 Remove the two card fence screws. 5 Remove the old fence. 6 Install the replace- ment fence on the card. Note: If the Ethernet card fence does not include a hook and [...]

  • Page 206

    Upgrades Communications Card Installation - 1 5 7 Insert the card connector into the communications slot. Note: Be sure the hook remains against the outside of the logic board fence. 8 Reset the logic board following the procedure in “Logic Board Reset” in the Additional Procedures chapter. Communication slot Card connector Hook Logic Board Fen[...]

  • Page 207

    Upgrades External Video Connector - 1 6 External Video Connector Before you begin, remove the following: • I/O door • Logic board Caution: Review the ESD precautions in Bulletins/ Safety.[...]

  • Page 208

    Upgrades External Video Connector - 1 7 Note: The Apple External Video Connector provides “mirroring” or display of the system’s monitor screen on a presentation screen. In addition to the ribbon cable with card and the connector, the Apple External Video Connector kit includes a metal access shield, a plastic access cover, and two jack nuts.[...]

  • Page 209

    Upgrades External Video Connector - 1 8 1 Remove the plastic access cover fro m the logic board fence. 2 Lift the metal access shield up and out. Metal Access Shield Plastic Access Cover Fence External Video Slot Logic Board External Video Connector Port[...]

  • Page 210

    Upgrades External Video Connector - 1 9 3 Insert the slotted metal access shield that came with the External Video Connector kit. Note: Make sure the bottom of the metal shield engages the two small hooks on the logic board fence. 4 Insert the card at the end of the ribbon cable into the external video slot on the logic board. Note: The pins will f[...]

  • Page 211

    Upgrades External Video Connector - 2 0 5 Insert the connector end of the ribbon cable through the slotted opening of the shield and fence. 6 Secure it with the jack nuts. Note: Fold the ribbon cable to avoid crimping. 7 Insert the slotted plastic access cover that came with the kit. Caution: The external video connector cable can sometimes rise up[...]

  • Page 212

    Upgrades External Video Connector - 2 1 the fan, which causes a rattling sound. To avoid this, be sure to fold or press the cable down flat.[...]

  • Page 213

    Upgrades L2 Cache Installation - 2 2 L2 Cache Installation Before you begin, remove the following: • I/O door • Logic board Caution: Review the ESD precautions in Bulletins/ Safety. Align the notches in the L2 cache card with the small ribs inside the L2 cache slot. Snap the card into place on the logic board. Notches L2 Cache Slot L2 Cache Car[...]

  • Page 214

    Upgrades L C PDS Card Installation - 23 LC PDS Card Installation Before you begin, remove the following: • I/O door • Logic board Caution: Review the ESD precautions in Bulletins/ Safety. 1 Remove the access cover from the LC PDS port. 2 Angle the connector end of the LC PDS card into the LC PDS port, and snap the card into place. LC PDS Slot L[...]

  • Page 215

    Service Source K Additional Procedures Po wer Macintosh/Performa 5200 and 5300 (not 5260, 5280)[...]

  • Page 216

    Additional Procedures Battery Verification - 1 Battery Verification Before you begin, remove the following: • I/O door • Logic board • Battery Caution: Review the ESD precautions in Bulletins/ Safety. Battery Logic Board Fence[...]

  • Page 217

    Additional Procedures Battery Verification - 2 1 Se t the voltmeter to the 10 V DC scale. 2 Hold the positive probe of the voltmeter to the positive end of the battery and the negative probe to the negative end of the battery. 3 If the battery voltage is below 3.0 V, replace the battery. Refer to “Battery Replacement” in this chapter. Positive [...]

  • Page 218

    Additional Procedures Battery Replacement - 3 Battery Replacement Before you begin, remove the follo wing: • I/O door • Logic board Caution: Review the ESD precautions in Bulletins/ Safety. Battery Logic Board Fence[...]

  • Page 219

    Additional Procedures Battery Replacement - 4 1 Pull up and disconnect the conne ctor. 2 Pull up and remove the battery from its hook- and-loop base.[...]

  • Page 220

    Additional Procedures Logic Board Reset - 5 Logic Board Reset Before you begin, remove the fo llowing: • Power cord • I/O door • Logic board Caution: Review the ESD precautions in Bulletins/ Safety. Battery Logic Board Fence[...]

  • Page 221

    Additional Procedures Logic Board Reset - 6 1 Pull up and disconnect the connector. 2 Pull up and remove the battery from its hook- and-loop base. 3 Wait 5 to10 minutes, and then replace battery.[...]

  • Page 222

    Additional Procedures Logic Board Reset - 7 4 Align the logic board at an upward angle to clear EMI clips. 5 Fully seat the logic board in the enclosure. 6 Replace the I/O door and power cable. Note: This procedure resets PRAM. Be sure to check the computer’s time/date and other system parameter settings.[...]

  • Page 223

    Additional Procedures Logic Board Reset - 8 Note: If this procedure resolves the problem, claim an adjustment on an SRO. If not, replace defective component and do not claim the adjustment.[...]

  • Page 224

    Service Source K REA Procedures Po wer Macintosh/Performa 5200 and 5300 (not 5260, 5280)[...]

  • Page 225

    REA Procedures Repair Overview for Freezing and Video Color Hue Issues - 1 Repair Overview for Freezing and Video Color Hue Issues These procedures describe repairs for system freezes and sudden changes in video color hue on the Power Macintosh/ Performa 52xx, 53xx computers (except the 5260 and 5280).[...]

  • Page 226

    REA Procedures Repair Overview for Freezing and Video Color Hue Issues - 2 P ower Mac/P erforma 52xx, 53xx Perform these steps for Power Macintosh/Performa 52xx, 53xx computers exhibiting system freezes: • Note the unit’s external cable hookups. • Remove the I/O door. • Remove the logic board. • If the clock chip at U10 is not p/n 343S119[...]

  • Page 227

    REA Procedures Repair Overview for Freezing and Video Color Hue Issues - 3 Continue with these steps on Power Macintosh/Performa 52xx and 53xx computers that exhibit sudden or inter- mittent changes in video color hue: • Remove the rear housing. • Remove the rear EMI shield. • Discharge the CRT. • Remove the anode cap. • Cut the adhesive [...]

  • Page 228

    REA Procedures Repair Overview for Freezing and Video Color Hue Issues - 4 Why Replace the Logic Board/R OM DIMM? Replacing the logic board or Cache/ROM DIMM addresses known component issues that can cause system freezes (the system clock stops and moving the mouse does not move the cursor). Note: Freezes due to Type 11 errors should be addressed t[...]

  • Page 229

    REA Procedures Repair Overview for Freezing and Video Color Hue Issues - 5 Why Replace the Ether net Card Fence? Installing a hooked fence on the Ethernet card provides a way to hold the card more securely in the communications slot. Without the hooked fence, the card could rock out of the slot and cause intermittent network connection.[...]

  • Page 230

    REA Procedures Repair Overview for Freezing and Video Color Hue Issues - 6 Why Replace the Inter nal RGB Cable? Replacing the internal RGB cable addresses sudden or intermittent changes in the monitor’s color hue. Note: If more than 10 percent of units at one location are exhibiting video color hue issues, the internal RGB cables in all units sho[...]

  • Page 231

    REA Procedures System Tester - 7 System Tester The diagnostic application 5XXX/6XXX Tester, which is found in the Utilities folder on the Service Source 2.5 Companion 2 CD, tests for known component issues causing system freezes in Power Macintosh/Performa 5xxx/6xxx computers. The application does not test for video color hue issues. When the appli[...]

  • Page 232

    REA Procedures System Tester - 8 Service Provider to have the Cache replaced as part of the repair extension program. If the application finds no problem with a unit, it displays this message: The logic board has been checked and none of the specific, known hardware issues that are covered under this program were found. If you are experiencing prob[...]

  • Page 233

    REA Procedures System Tester - 9 You or a customer may run 5XXX/6XXX Tester on units before you make onsite repair calls, so you can better estimate the number of logic boards and Cache/ROM DIMM cards to stock and transport.[...]

  • Page 234

    REA Procedures Part Numbers - 10 Part Numbers Use the following part numbers when ordering replacement parts included in these procedures: Logic Board, 603/75 MHz, 8-Bit Sound 661-0931 Logic Board, 603/75 MHz, 16-Bit Sound 661-1008 Logic Board, 603E/100 MHz 661-1041 Cache/ROM DIMM 661-1278 EMI Clips (Pkg. of 25) 922-2320 Fence for Ethernet 10Base-T[...]

  • Page 235

    REA Procedures Part Numbers - 11 System 5xxx, 6xxx Update CD 600-4454 REA Label (Logic Board Repair, Pkg. of 100) 922-2396 VID Label (Logic Board and Video Repair, Pkg. of 100) 922-2395[...]

  • Page 236

    REA Procedures Before You Begin - 12 Before You Begin Before you begin the repair procedures, • Note the unit’s external cable hookups (onsite). • Start up any U.S. or Canadian Education customer’s Power Macintosh 53xx computer and check the Total Memory in the About Macintosh selection under the File menu. If there is more than 8 MB RAM in[...]

  • Page 237

    REA Procedures Repair Procedures - 13 Repair Procedures Remov e the 52xx, 53xx I/O Door 1 Remove the two screws. 2 Using your fingertips, release the two latches. 3 Swing the door up and off the unit. Replacement Note: Align the I/O door hinge tabs and slide the door up into position. I/O Door[...]

  • Page 238

    REA Procedures Repair Procedures - 14 Inspect the Logic Board 4 Grasp the logic board handle and pull out the logic board. 5 Inspect the clock chip at location U10. If it is not printed with part number 343S1191 or 343S1121 (ignore any letters following the part number), replace the logic board. Go to step 13. Logic Board ROM DIMM Chip at U10[...]

  • Page 239

    REA Procedures Repair Procedures - 15 6 Run the 5XXX/6XXX Tester 1.1 to inspect the Cache/ROM DIMM. The Tester will identify a suspect Cache/ROM/ DIMM. Do not rely on visual inspection to identify a faulty Cache/ ROM DIMM. Go to step 7 if y ou ’ re replacing the Cache/ R OM DIMM , otherwise go to step 23. Note: The Tester can be found on the Serv[...]

  • Page 240

    REA Procedures Repair Procedures - 16 Replace the Cache/ R OM DIMM 7 Hold each end of the Cache/ROM DIMM between the thumb and forefinger of each hand. Note: You may hold the DIMM by the chips. 8 Using some force, pull the DIMM straight up out of its slot. 9 Hold the logic board vertically with the communications slot end of the board resting on yo[...]

  • Page 241

    REA Procedures Repair Procedures - 17 10 Insert the replacement Cache/ROM DIMM into the DIMM slot. Caution: Make sure the notches in the DIMM line up with the pegs in the DIMM slot. 11 Bracing the underside of the logic board with your fingertips, use both thumbs to press down on the top edge of the DIMM until you hear it snap into place. 12 Go to [...]

  • Page 242

    REA Procedures Repair Procedures - 18 Replace the Logic Board Perform steps 13-16 only if you are replacing the logic board. Note: Replacement logic boards come without a fence. When replacing a logic board, remove the fence from the old board and reinstall it on the replacement board.[...]

  • Page 243

    REA Procedures Repair Procedures - 19 13 Remove the two Phillips screws that secure the fence to the solder side of the logic board. 14 Remove the two hex nuts that secure the logic board fence to the SCSI connector. 15 Remove the logic board fence from the old logic board and reinstall it on the replacement board. 16 Plug in the logic board batter[...]

  • Page 244

    REA Procedures Repair Procedures - 20 Note: Be sure to transfer any SIMMs or expansion cards from the old board to the replacement board. (See “Transfer the Double-Sided DRAM SIMM,” steps 17-22, “Upgrade RAM for Education Customers,” step 23, and “Replace the Ethernet Card Fence,” steps 24-28.) Do not transfer the Cache/ROM DIMM to the [...]

  • Page 245

    REA Procedures Repair Procedures - 21 T ransfer the Double- Sided DRAM SIMM Perform steps 17-22 if you are replacing the logic board and a double-sided DRAM SIMM is installed next to a processor heat sink. (Some logic boards do not include a processor heat sink.) Caution: Be careful not to disturb the layer of thermal grease on the bottom of the he[...]

  • Page 246

    REA Procedures Repair Procedures - 22 underside of the old logic board. 18 Remove the heat sink. 19 Remove the double- sided SIMM next to the processor. 20 Remove the heat sink from the replacement logic board. 21 Install the SIMM next to the processor on the replacement board. 22 Reinstall the heat sinks on both boards. Heat Sink Double-Sided SIMM[...]

  • Page 247

    REA Procedures Repair Procedures - 23 Upgrade RAM f or Education Customers Perform step 23 if you are installing System 7.5.3 on a U.S. or Canadian Education customer’s unit and the unit has 8 MB RAM installed. (See “Before You Begin.”) 23 Install a 4 MB DRAM SIMM (part number 922-2397) in the empty DRAM SIMM slot. Note: The Desktop Repair Ex[...]

  • Page 248

    REA Procedures Repair Procedures - 24 Replace the Ethernet Card F ence Perform steps 24-28 if an Apple Ethernet card is installed on the logic board (whether or not you are replacing the logic board). Note on ordering and c laims procedures: Do not enter the part number for the card fence on the SRO. Hook Card Fence Logic Board Fence Ethernet Card[...]

  • Page 249

    REA Procedures Repair Procedures - 25 24 Inspect the metal fence on the Ethernet card. 25 If the card fence hooks onto the logic board fence, go to step 29. 26 If the card fence does not hook onto the board fence and the card fence is riveted onto the card, replace the card. 27 If the card fence does not have a hook and is screwed onto the card: ?[...]

  • Page 250

    REA Procedures Repair Procedures - 26 – Install the replace-ment fence on the card. 28 Hook the Ethernet card fence onto the logic board fence and insert the card into the communication slot. Hook Communication Slot Ethernet Card Connector Hook the card to the logic board fence[...]

  • Page 251

    REA Procedures Repair Procedures - 27 Replace the EMI Clips If you are retaining the original logic board, you m ust replace the board’ s three EMI clips (ground clips). Perform steps 29-32 only if you are not replacing the board. Note on ordering and c laims procedures: Please claim par t number 011-0156 when y ou replace the EMI clips but do no[...]

  • Page 252

    REA Procedures Repair Procedures - 28 29 With the logic board facing right side up, squeeze together the top of each EMI clip and push it out through the slot. Logic Board Squeeze clip and push through board[...]

  • Page 253

    REA Procedures Repair Procedures - 29 30 Turn the logic board underside facing up. Orient the first clip with its open end facing the logic board fence. 31 Insert the clip into the slot and press firmly on the clip base until you hear it snap into place. Repeat the procedure for the other two clips. 32 Continue with the steps on the following page.[...]

  • Page 254

    REA Procedures Repair Procedures - 30 Remov e the Rear Housing Perform steps 33-53 if individual customers report video color hue issues with their Rev. A units. If more than 10 percent of units at one location are exhibiting video color hue issues, per- form steps 33-53 on all units. Otherwise, go to step 54. Note: Education customers have been in[...]

  • Page 255

    REA Procedures Repair Procedures - 31 of any units exhibiting color hue issues. ± W arning: The Power Macintosh/Performa 52xx and 53xx computers contain high voltage and high- vacuum picture tubes. To prevent serious injury, do not touch the anode cap and aperture. Anode Cap and Aperture[...]

  • Page 256

    REA Procedures Repair Procedures - 32 33 Pry off the two screw covers on each side of the rear housing. Tip: Pry up from the rear edge of the screw cover. 34 Remove the three torx screws on each side of the rear housing. 35 Slide the rear housing back and off the unit. Rear Housing Screws[...]

  • Page 257

    REA Procedures Repair Procedures - 33 Inspect the Internal RGB Cable 36 Inspect the internal RGB cable connecting the video board at P301 to the analog board at P703. Internal RGB Cable[...]

  • Page 258

    REA Procedures Repair Procedures - 34 37 If the cable includes white tape between the two ferrite beads, you do not need to replace the cable. You are now finished with the necessary hardware repairs. Go to step 54. P703 P301 Video Board Analog Board Internal RGB Cable[...]

  • Page 259

    REA Procedures Repair Procedures - 35 Remov e the Rear EMI Shield 38 Remove the four screws from the rear shield. 39 Swivel the rear shield up and lift it off the unit. Replacement Note: Insert the two corner hinge tabs into the slots of the power supply and analog board shields. Then swing down the rear shield. Screws Rear EMI Shield[...]

  • Page 260

    REA Procedures Repair Procedures - 36 Discharge the CR T ± W arning: To lessen the chance of electrical shock, always discharge the CRT before working on it. ± W arning: Never dis- charge the CRT while wearing a grounding wriststrap. 40 Remove your grounding wriststrap. 41 Attach the clip of the CRT discharge tool to the unit’s metal chassis. A[...]

  • Page 261

    REA Procedures Repair Procedures - 37 42 Slide the discharge tool probe under the anode cap and touch the probe to the anode aperture. 43 Remove the anode cap. 44 Put your grounding wriststrap back on.[...]

  • Page 262

    REA Procedures Repair Procedures - 38 Pull off the V ideo Board In this procedure you pull the video board off the CRT so you can reach the internal RGB cable; you do not need to remove the video board completely from the unit. 45 Remove the two long grounding cables from the video board. 46 lf adhesive secures the video board to the CRT, cut and p[...]

  • Page 263

    REA Procedures Repair Procedures - 39 47 Gently pull the video board off the CRT. Replacement Note: When you reinstall the video board, make sure it is fully seated against the CRT.[...]

  • Page 264

    REA Procedures Repair Procedures - 40 T ilt Back the Analog Board and Shield In this procedure you tilt the analog board and shield back from the CRT so you can reach the internal RGB cable; you do not need to remove the analog board completely from the unit. 48 Remove the three analog board mounting screws. Note: The location of the mounting screw[...]

  • Page 265

    REA Procedures Repair Procedures - 41 49 Lift up the end of the analog board facing the back of the unit, and disengage the analog board shield from the chassis tabs and slot. 50 Lift the analog board and shield from the CRT frame channel. Replacement Note: Be sure the bottom edge of the analog board and shield is positioned in the CRT frame channe[...]

  • Page 266

    REA Procedures Repair Procedures - 42 Replace the Internal RGB Cable 52 Disconnect the internal RGB cable at the P703 connector on the analog board and at the P301 connector on the video board. Note: You may need to pry up one or both ferrite beads if they are glued to the chassis. 53 Install the replacement cable. P703 P301 Video Board Analog Boar[...]

  • Page 267

    REA Procedures Repair Procedures - 43 Note: You are now finished with the necessary hardware repairs. Continue with the steps on the following page.[...]

  • Page 268

    REA Procedures Repair Procedures - 44 T est, Reassemble, and Label the Unit 54 Plug in the unit, start it up, and check the display. If it still exhibits a consistent color hue, and you have already replaced the internal RGB cable, shut down the unit and replace the analog board. (For detailed take-apart instructions, see the Take Apart chapter. 55[...]

  • Page 269

    REA Procedures Repair Procedures - 45 unit onsite, reconnect the external cables. 57 Verify that the unit starts up correctly. 58 Apply the REA label (part number 922-2396) above the FCC ID number on the back of the unit. 59 If you have inspected and/or replaced the internal RGB cable (with or without replacing the logic board), apply the VID label[...]

  • Page 270

    REA Procedures Repair Procedures - 46 back of the unit. Note: If the labels are not available, write the letters “REA” or “VID” in the designated area on the back of the unit.[...]

  • Page 271

    REA Procedures Install System 7.5.3 - 47 Install System 7.5.3 Perform the following procedures for installing System 7.5.3 for Education P ower Macintosh customer s only , unless customers specifically request no installation. Note: Give the Macintosh 5xxx, 6xxx System 7.5 v 2.0 Update Service CD to Performa customers so they can perform their own [...]

  • Page 272

    REA Procedures Install System 7.5.3 - 48 5 Highlight the Hard Drive icon and select Repair. 6 When the unit’s hard drive has been checked (and repaired, if necessary), select Quit from the File menu. Note: If the program returns the message that the drive could not be repaired, stop installation and instruct the customer to back up the drive, for[...]

  • Page 273

    REA Procedures Install System 7.5.3 - 49 non-Apple system files in a folder called “System Folder (disabled)” and then replaces the existing System Folder. 8 When the System Mover Script finishes installing, follow the instructions on the screen. 9 When you have finished the full installation, return the unit to the customer along with the CD. [...]

  • Page 274

    Service Source K Adjustments Po wer Macintosh/Performa 5200 and 5300 (not 5260, 5280)[...]

  • Page 275

    5200/5300 Adjustments ( not for 5260, 5280) Light Meter Setup - 1 Light Meter Setup This topic covers setup for three light meter models: R77, L-248, and 246. Model R77 (Apple part number 076-0310) is the newest model available. Model R77 The R77 light meter is capable of reading luminance from 10 to 1,000 footcandles (fc). Before you begin, remove[...]

  • Page 276

    5200/5300 Adjustments ( not for 5260, 5280) Light Meter Setup - 2 from the lens. Three scales are shown on the light meter: • 200-1000 fc • 50-250 fc • 10-50 fc Because display screen luminance typically ranges from 10 to 50 fc, take readings from the bottom scale only.[...]

  • Page 277

    5200/5300 Adjustments ( not for 5260, 5280) Light Meter Setup - 3 To measure a display screen’s luminance, 1 Set the scale switch to the bottom position (to set up the 10-50 fc scale). 2 Place the lens against the middle of the screen and read the bottom scale. Note: When the light meter is not in use, slide the scale switch to its top position, [...]

  • Page 278

    5200/5300 Adjustments ( not for 5260, 5280) Light Meter Setup - 4 readings, verify the readings with a known-good light meter or photometer. Also check the age of the R77 light meter by its four-digit manufacturing date stamp (such as 0398 for March 1998). Caution: Dropping the meter can permanently damage its accuracy. A shock-damaged meter might [...]

  • Page 279

    5200/5300 Adjustments ( not for 5260, 5280) Light Meter Setup - 5 Model L-248 1 Press the red button on the back of the light meter. If the reading is out of the red area, replace the battery. 2 Move the side switch to its upper position so that the scale reads 10 through 18. 3 Uncover the lens of the meter. 4 Place the lens against the middle of t[...]

  • Page 280

    5200/5300 Adjustments ( not for 5260, 5280) Light Meter Setup - 6 Model 246 1 Remove the metal slide, if installed, from the top of the light meter. 2 Install the white lens with the red dot. 3 Rotate the swivel head so the lens of the meter faces the monitor. 4 Place the lens against the middle of the screen and read the scale. Lens Swivel Head Sc[...]

  • Page 281

    5200/5300 Adjustments ( not for 5260, 5280) Geometry - 7 Geometry Before you begin, remove the rear housing. ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. ± W arning: Do not use metal alignment tools—they are a shock hazard. Yoke and Wires Flyback[...]

  • Page 282

    5200/5300 Adjustments ( not for 5260, 5280) Geometry - 8 Note: The controls on this monitor require a small plastic Phillips-head tool or a small plastic flat-head tool to make adjustments. Adjustment Controls VR701 VR601 SW701 Adjustment Controls VR301 VR302 VR303 VR305 VR304 Screen Control Focus Control Flyback Transformer CRT Video Board[...]

  • Page 283

    5200/5300 Adjustments ( not for 5260, 5280) Geometry - 9 Horizontal Shift 1 Run Display Service Utility from the Utilities folder of the MacTest Pro CD to display the All- White Screen. 2 Using a flat-blade plastic tool, adjust the horizontal shift control (VR701) until the raster is centered. Adjustment Controls VR701 SW701 (backside of controls) [...]

  • Page 284

    5200/5300 Adjustments ( not for 5260, 5280) Geometry - 1 0 3 If necessary, use a plastic tool to reposition the arm of the horizontal centering switch (SW701). Note: Switch SW701 has three positions. You can control the horizontal centering of the display either by using SW701 together with the horizontal shift control (VR701) or by using VR701 alo[...]

  • Page 285

    5200/5300 Adjustments ( not for 5260, 5280) Geometry - 1 1 V ertical Shift 1 Run Display Service Utility from the Utilities folder of the MacTest Pro CD to display the All- White Screen. 2 Using a flat-head plastic adjustment tool, adjust the vertical shift (VR601) control until the raster is centered (top to bottom) in the display area. Adjustment[...]

  • Page 286

    5200/5300 Adjustments ( not for 5260, 5280) Geometry - 1 2 F ocus 1 Run Display Service Utility to display the Focus test pattern. 2 Using a flat-head plastic adjustment tool, adjust the focus control on the flyback transformer until the Focus test pattern reaches the best center-of-screen performance. Focus Control Flyback Transformer Run Display [...]

  • Page 287

    5200/5300 Adjustments ( not for 5260, 5280) Geometry - 1 3 On-Scr een V ideo Before you begin, • Turn off virtual memory • Turn off the power • Remove the I/O door • Remove the rear housing • Discharge the CRT • Remove the anode cap • Disconnect the microphone cable • Remove the rear EMI shield • Remove the modem card (if present)[...]

  • Page 288

    5200/5300 Adjustments ( not for 5260, 5280) Geometry - 1 4 ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. ± W arning: Never use an antistatic wriststrap until after discharging the CRT. Yoke and Wires Flyback Transformer Anode Cap Aperture and Anode [...]

  • Page 289

    5200/5300 Adjustments ( not for 5260, 5280) Geometry - 1 5 1 Remove the three Phillips screws that secure the analog board to the chassis. 2 Tilt the analog board back, being careful not to put stress on the cables. 3 Locate jumper P805 (Rev. A) or P102 (Rev. B) near the logic board connector on the lower left corner of the analog board. Rev A Anal[...]

  • Page 290

    5200/5300 Adjustments ( not for 5260, 5280) Geometry - 1 6 4 Remove the shunt that covers the pins of jumper P805 (Rev. A) or P102 (Rev. B). 5 Note: It is very important to perform this step correctly according to the Rev. A or Rev. B instructions. Rev B Analog Board Analog Board Monitor Adjustment Cable Modem Port P102 P102[...]

  • Page 291

    5200/5300 Adjustments ( not for 5260, 5280) Geometry - 1 7 • The square silkscreened marking at P805 (Rev. A only) indicates pin 1 on the analog board. For Rev. A, connect one end of the monitor adjustment cable (922-1513) to P805. Be sure to position the connector so the pin 1 opening is aligned over pin 1 (square marking) on the analog board. R[...]

  • Page 292

    5200/5300 Adjustments ( not for 5260, 5280) Geometry - 1 8 • For Rev. B, connect one end of the monitor adjustment cable (922-1513) to P102. The arrow mark on the plug connector (see graphic) must go over the pin closer to the top of the analog board. Hold the connector with gold connectors facing you, and place the connector on the two pins at P[...]

  • Page 293

    5200/5300 Adjustments ( not for 5260, 5280) Geometry - 1 9 Important: The adjustment won’t work if the plug is incorrectly placed on the pins. 6 Connect the other end of the monitor adjustment cable (922-1513) to the modem port. Note: You must use the modem port. Remove the internal modem and plastic modem port cover, if present. 7 Route the moni[...]

  • Page 294

    5200/5300 Adjustments ( not for 5260, 5280) Geometry - 2 0 reconnect the grounding screw to the EMI shield. 9 ± W arning: Be sure to remove the antistatic wriststrap before replacing the anode cap. Replace the anode cap. 1 0 Position the monitor so you can see the screen. Yoke & Wires Flyback Transformer Anode Cap Aperture & Anode Wires Mo[...]

  • Page 295

    5200/5300 Adjustments ( not for 5260, 5280) Geometry - 2 1 1 1 Turn on the power. 12 Run Display Service Utility to display the on- screen video adjustment controls. The controls appear after selecting PowerPC 5200/5300/ 5400/5500 in the pattern selection box and then select adjust geometry. 1 3 Use the scroll bars to adjust the horizontal and vert[...]

  • Page 296

    5200/5300 Adjustments ( not for 5260, 5280) Geometry - 2 2 1 5 To save your settings (in the monitor’s selected resolution) click Save. 16 Important: After you click Save or Cancel, the name of the next screen resolution appears at the top of the screen. You must set and save the on-screen video adjustments for each remaining screen resolution. O[...]

  • Page 297

    5200/5300 Adjustments ( not for 5260, 5280) Geometry - 2 3 display will appear misadjusted. Set and save the settings for each screen resolution. After saving the last screen resolution, exit Display Service Utility.[...]

  • Page 298

    5200/5300 Adjustments ( not for 5260, 5280) Video - 2 4 Video Before you begin, remove the rear housing. ± W arning: This product contains high voltage and a high-vacuum picture tube. To prevent serious injury, review CRT safety in Bulletins/Safety. Note: Perform the cutoff adjustment prior to adjusting the white balance. Yoke and Wires Flyback Tr[...]

  • Page 299

    5200/5300 Adjustments ( not for 5260, 5280) Video - 2 5 Replacement Note: Perform the cutoff adjustment whenever you replace the CRT or the deflection board, or whenever the screen control has been inadvertently changed. ± W arning: Because adjustments are made from the rear of the monitor, position a mirror to view the monitor screen. Do not reac[...]

  • Page 300

    5200/5300 Adjustments ( not for 5260, 5280) Video - 2 6 Cutoff Note: Perform the cutoff and white balance adjustments after the monitor has been on for at least 10 minutes. 1 Using a fine-tip plastic adjustment tool, set the sub-contrast control (VR301) on the CRT/ video board to its maximum (fully clockwise) position. The screen becomes brighter. [...]

  • Page 301

    5200/5300 Adjustments ( not for 5260, 5280) Video - 2 7 2 From the desktop, select and open the Screen icon to open the on-screen control panel. 3 Set the Screen Brightness slider control to its minimum (far left) position. 4 Set the Screen Contrast slider control to its maximum (far right) position. Screen Screen Control Panel Screen Brightness Sc[...]

  • Page 302

    5200/5300 Adjustments ( not for 5260, 5280) Video - 2 8 5 Using a fine-tip plastic adjustment tool, set the green gain (VR303) and red gain (VR302) controls to their middle positions. VR302 VR303 CRT Video Board[...]

  • Page 303

    5200/5300 Adjustments ( not for 5260, 5280) Video - 2 9 6 Note: Verify that the display resolution is set to 640 x 480. Run Display Service Utility to display the Gray Bars test pattern. 7 Using a fine-tip plastic adjustment tool, set the red bias (VR304) and the green bias (VR305) controls to their minimum (counterclockwise) positions. VR305 VR304[...]

  • Page 304

    5200/5300 Adjustments ( not for 5260, 5280) Video - 3 0 8 Using a plastic screwdriver, adjust the screen control on the flyback transformer very slowly until the third darkest bar from the left is just faintly visible. Note: The screen control is now set correctly and shouldn’t have to be readjusted unless inadvertently altered. Screen Control Fl[...]

  • Page 305

    5200/5300 Adjustments ( not for 5260, 5280) Video - 3 1 White Balance Note: Perform the white balance adjustments after the monitor has been on for at least 10 minutes and the cutoff procedure has just been completed. 1 Note: Verify that the display resolution is set to 640 x 480. Run Display Service Utility to display the Gray Bars test pattern. 2[...]

  • Page 306

    5200/5300 Adjustments ( not for 5260, 5280) Video - 3 2 and green bias (VR305) controls to neutralize the four darkest bars. 3 If the screen shows a predominant blue color, start by adjusting the green bias control (VR305) until the blue color is neutralized with green and it’s difficult to tell whether the four darkest bars are blue or green. 4 [...]

  • Page 307

    5200/5300 Adjustments ( not for 5260, 5280) Video - 3 3 Note: If the predominant color appears to be always too red or too green, reduce the levels of both the green and red bias controls to neutralize the predominant color. The darkest bar must remain completely black, and the second darkest bar should be just barely visible.[...]

  • Page 308

    5200/5300 Adjustments ( not for 5260, 5280) Video - 3 4 5 From the desktop, open the Screen icon to open the on-screen control panel. 6 Set the Screen Brightness slider control to its center position. Note: The screen might appear too bright and out of focus. Screen Screen Control Panel Screen Brightness Screen Contrast[...]

  • Page 309

    5200/5300 Adjustments ( not for 5260, 5280) Video - 3 5 7 Run Display Service Utility to display the All-White Screen test pattern. 8 Hold a light meter or photometer against the center of the screen. VR301 CRT Video Board Run Display Service Utility All-White Screen[...]

  • Page 310

    5200/5300 Adjustments ( not for 5260, 5280) Video - 3 6 9 Adjust the sub-contrast control (VR301) to decrease the screen brightness until the screen luminance measures • 21 on the bottom scale of light meter Model R77 • Upper end of 10 on the 10 through 18 scale of light meter Model L-248 • 21 footcandles on the red scale of light meter Model[...]

  • Page 311

    5200/5300 Adjustments ( not for 5260, 5280) Video - 3 7 10 Run Display Service Utility to display the Gray Bars test pattern. 1 1 In most cases the four brightest bars will appear to be shades of gray, and the leftmost bar will be solid black. If not, adjust the red (VR302) and green (VR303) gain controls until the color of the four brightest bars [...]

  • Page 312

    5200/5300 Adjustments ( not for 5260, 5280) Video - 3 8 1 2 Check the screen luminance again and reset it to the proper reading by repeating the previous step that set it to one of the following: • 21 on the bottom scale of light meter Model R77 • Upper end of 10 on light meter Model L- 248 • 21 footcandles on light meter Model 246 • 25 fL [...]

  • Page 313

    5200/5300 Adjustments ( not for 5260, 5280) High Voltage - 3 9 High Voltage Before you begin, • Remove the rear housing • Remove the EMI shield • Reattach ground wire and screw ± Warning: This product contains high voltage and a high-vacuum picture tube. To prevent serious personal injury or equipment damage, review the CRT safety instructio[...]

  • Page 314

    5200/5300 Adjustments ( not for 5260, 5280) High Voltage - 4 0 Replacement Note: Perform the high voltage adjustment whenever you replace the CRT or the deflection board. Note: Perform the high voltage adjustment after the monitor has been on for at least 10 minutes. 1 Run Display Service Utility to display the Crosshatch test pattern. 2 Locate dio[...]

  • Page 315

    5200/5300 Adjustments ( not for 5260, 5280) High Voltage - 4 1 3 Connect a digital voltmeter as follows: • Attach the red (positive) lead of the voltmeter to the cathode side of diode D713 (Rev. A) or D703 (Rev. B). • Attach the black (negative) lead of the voltmeter to the metal chassis ground. J74 R768 D749 D703 R751 R749 D713 Analog Board VR[...]

  • Page 316

    5200/5300 Adjustments ( not for 5260, 5280) High Voltage - 4 2 4 Using a fine-tip plastic adjustment tool, set the high-voltage adjustment control (VR501 on Rev. A, or VR702 on Rev. B pictured on next page) so the voltmeter reads 29.5 volts DC (± 0.1 volt). Note: The VR501 control is inside the analog board. VR501 Rev. A Analog Board Inside[...]

  • Page 317

    5200/5300 Adjustments ( not for 5260, 5280) High Voltage - 4 3 Note: To reach the VR702 high-voltage adjustment control on Rev. B computers, tilt back the analog board. The VR702 control is inside the analog board. VR 702 Rev. B Analog Board[...]

  • Page 318

    Service Source K Exploded V ie w Po wer Macintosh/Performa 5200 and 5300 (not 5260, 5280)[...]

  • Page 319

    Exploded View 1 Power Supply 661-0930 (Rev. A) 661-0331 (Rev. A w/ therm. con.) 661-1117 (Rev. B) Analog/Video Board Assembly 661-0928 (Rev. A) 661-1356 Analog Shield 922-1468 CRT Assembly 661-0952 (U.S.) 661-0954 (S. Hemis.) I/O Door 922-1397 Rear Housing 922-1395 (Rev. A) 922-1861 (Rev. B) Speakers (Rev. B) 922-1858 Speakers (Rev. A) 922-1389 Mic[...]