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Apple ARD31 manual

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Table of contents for the manual

  • Page 1

    Ap ple Remote Deskt op 3 T echnology Over view November 2006[...]

  • Page 2

    2 T echnology Overview Apple Remote Desktop 3 C on t en ts Page 3 Introduction Desktop Management Made Easy What’ s New in Apple Remote Desktop 3 Page 6 Setting Up Apple Remote D esktop 3 Getting Started Setting Up Client Computers Discovering and Organizing Computers Page 1 2 Software D istribution Network Copy P erformance Installing S oftware [...]

  • Page 3

    3 T echnology Overview Apple Remote Desktop 3 Desktop M anagement M ade Easy Every Mac computer is easy to use and simple to maintain—thanks to advanced Mac OS X feature s like Sof tware Update, powerful preference s, and built-in networking. Now with Apple R emote Desktop 3, you can enjoy the same ease of use when you ’ re managing more than o[...]

  • Page 4

    4 T echnology Overview Apple Remote Desktop 3 What’ s New in Apple Remote D esktop 3 Built to leverage the power ful capabilities in Mac OS X Tiger , the world’ s most advanced operating system, Apple Remote Desktop 3 o ff ers more than 50 new feature s for managing networked Mac OS X systems. T hese include: • Remote Spotlight search. With [...]

  • Page 5

    5 T echnology Overview Apple Remote Desktop 3 • Curtain Mode. When controlling a remote computer , administrators can now choose to block the remote user ’ s view of the desktop with a vir tual “ curtain.” • User History report. Administr ators can find out which users have logged in to which computers on their network, mak ing it easy t[...]

  • Page 6

    6 T echnology Overview Apple Remote Desktop 3 Client authentication T o manage a M ac OS X system using Apple Remote Desktop, administrators need to authenticate and receive authorization from the Apple Remote Desktop Client software—ensuring that only authorized users can control a computer or per form specified administrative tasks. Apple Remo[...]

  • Page 7

    7 T echnology Overview Apple Remote Desktop 3 Setting Up Client Computers After installing the administration sof tware, you need to install and enable the Apple Remote Desktop Client sof tware on the computers you wish to manage. If you are installing the client software for the first time, you can use S etup Assistant in the administration appli[...]

  • Page 8

    8 T echnology Overview Apple Remote Desktop 3 All Computers list. As you add computers to individual computer lists, the All Computers list is updated. Group . Use grou ps to organiz e your comp uter list s and tasks. Computer lists. T o help you organize computers, you can create as many computer lists as you need. For example, you can have a comp[...]

  • Page 9

    9 T echnology Overview Apple Remote Desktop 3 Remote control of server systems Apple Remote Desktop 3 enables you to control Xserve systems as well as Mac compute rs from anywhere on your network— even from a vir tual private network from home. Because ser vers are often “headless ” and in remote locations, Setup Assistant in Mac OS X S erver[...]

  • Page 10

    1 0 T echnology Overview Apple Remote Desktop 3 T ask Progress with Sof tware Installation 1 5 6 2 3 4 1 3 4 5 2 Active T asks list. View all current and queued tasks. T ask progress. View the overall status of the task. Stop button. Halt the execution of the task. Detailed view. View detailed information on the progress and status of the task. Sum[...]

  • Page 11

    1 1 T echnology Overview Apple Remote Desktop 3 T ask History Window 1 4 History . View a list of each day that tasks were executed, specifying how many days the list will display . Summary . View a list of tasks executed during that day . Double-click a task to redo. T ask summar y . Vie w a summar y of a specified executed task. Detailed task. V[...]

  • Page 12

    1 2 T echnology Overview Apple Remote Desktop 3 Custom install pack ages Apple Remote Desktop 3 includes the Apple P ackage Maker utility, making it easy to create custom install packages for installation of organization-specific sof tware. Once you’ve created the package, you can copy and install the sof tware to a specified location using App[...]

  • Page 13

    1 3 T echnology Overview Apple Remote Desktop 3 Installing Software Use the Install P ackages task pane to choose the sof tware you wish to distribute. If you have more than one pack age to install, you don’t have to wait for one installation to finish before star ting the nex t one: Apple Remote Desktop 3 allows you to specify multiple applicat[...]

  • Page 14

    1 4 T echnology Overview Apple Remote Desktop 3 Install Packages T ask Pane 1 3 4 7 2 8 9 1 3 4 5 2 List of packages. View list of packages (Apple .pkg or .mpkg format) to b e copied and installed on target computers. Add or remov e pack ages. Add or remove packages, or drag packages from the Finder onto the task window. Re sta rt opt ion s. If pac[...]

  • Page 15

    1 5 T echnology Overview Apple Remote Desktop 3 Copy Items T ask Pane Items to copy . View a list of files, folders, and applications to be copied to target computers. Add or remov e items. Add or remove items, or drag items from the Finder onto the task window. Destinat ion. Specify where the files, folders, and applications should be copied. T [...]

  • Page 16

    1 6 T echnology Overview Apple Remote Desktop 3 Asset M anagemen t As an administrator or suppor t professional, you need to keep track of the configu - ration of Mac systems in your organization. Apple Remote Desktop 3 allows you to collect information on more than 200 hardware and sof tware attributes, including memory , CPU, the version of the [...]

  • Page 17

    1 7 T echnology Overview Apple Remote Desktop 3 Remote Spotlight Search 1 0 3 4 5 6 2 1 8 9 Search field. Enter search words in the Spotlight-powered search field. Filter locations. Filter locations to be searched on remote computers. Refine search options. Add one or more rules to narrow search results. T arget computer list. Select computers t[...]

  • Page 18

    1 8 T echnology Overview Apple Remote Desktop 3 Hardware Repor ts Hardware reports cover details on hard drives, network interfaces, memor y , USB and Fir eWire devices , and PCI cards. System Overview . This repor t provides information about a client ’ s processor and memory , system software, AirPort setup, attached devices, displays, network [...]

  • Page 19

    1 9 T echnology Overview Apple Remote Desktop 3 System Overview Report with System O verview Result 1 0 7 1 2 3 9 6 8 4 5 System attribute selection. Collect and view information on more than 1 00 system attributes, organized by categories. Choose all the attributes of a categor y , or specify individual attributes within each categor y . Cached re[...]

  • Page 20

    20 T echnology Overview Apple Remote Desktop 3 Repor ting Using T ask Ser ver Y ou can use a computer other than the administrator computer to collect repor ting data on an automated basis. By using a computer as a T ask S erver , you can always be ready for client computers to send their reporting information—while freeing up the administrator c[...]

  • Page 21

    2 1 T echnology Overview Apple Remote Desktop 3 File Search with File Search Result 1 0 1 1 1 4 5 6 2 9 Attribute selector . Choose from 1 6 file system search attributes: name, parent path, full path, extension, date modified, date created , ac tual size, size on disk, kind, visibilit y , version number , version string, owner , group, permissio[...]

  • Page 22

    22 T echnology Overview Apple Remote Desktop 3 Remote A dministr ation New in Apple Remote Desktop 3, you can save task settings as templates in the T ask T emplate menu, making it easy to apply them at a later time. For the Send UNIX task, the T ask T emplate menu comes populated with more than 30 sample scripts—just add your favorites to the li[...]

  • Page 23

    23 T echnology Overview Apple Remote Desktop 3 Remote Shell Scr ipts Thanks to the UNIX-based foundation of Mac OS X and a rich set of command-line tools, Apple R emote Desktop enables you to execute UNIX shell scripts and commands on multiple remote client systems and get feedback on their success or failure. This powerful capability gives you unl[...]

  • Page 24

    24 T echnology Overview Apple Remote Desktop 3 Remote Boot Disk Selec tion Apple Remote Desktop 3 allows you to designate the startup disk of client systems from your own comput er . Th is fea ture enables you to set any number of Mac compu ters to star t up from a NetBoot or Net work Install image or from a specific par tition on the local hard d[...]

  • Page 25

    25 T echnology Overview Apple Remote Desktop 3 Remote Assistanc e With pow er ful scree n-sharin g and text-messa ging capabil ities , Apple Remot e Desktop 3 makes it easy to provide thorough technical assistance to the computer users in your organization. Obser ve and control one or many remote Mac OS X systems. Apple Remote Desktop 3 uses the Vi[...]

  • Page 26

    26 T echnology Overview Apple Remote Desktop 3 Remote Control 3 4 5 2 6 7 Remote computer . Control any Mac OS X screen or any VNC-enabled computer . T oggle control mode. T oggle between control mode and observe mode. T oggle keyboard and mouse control. T oggle between sharing the keyboard and mouse with a remote user and taking absolute control. [...]

  • Page 27

    27 T echnology Overview Apple Remote Desktop 3 New in Apple Remote Desktop 3 are system status indicators (SSIs) that provide at-a-glance information about the computers in your network. Under each screen, you ’ll see the name of the computer , the name of the current user , and the user ’ s account picture. Red, yellow , and green indicators s[...]

  • Page 28

    28 T echnology Overview Apple Remote Desktop 3 A utoma tion Apple Remote Desktop 3 includes more than 30 Automator actions, making it quick and easy to accomplish time-consuming, repetitive manual tasks. Automa tor W or kflows With Automator and Apple Remote Desktop 3, it ’ s easy to create custom administra- tion workflows by chaining together [...]

  • Page 29

    29 T echnology Overview Apple Remote Desktop 3 P roduct D etails P ackage Conten ts Apple Remote Desktop 3 includes the following: • Apple Remote Desktop 3 CD • Getting started guide • Electronic documentation Licensing Options Apple Remote Desktop 3 is licensed per administrator and is available in two versions: a 1 0 M anaged Systems editio[...]

  • Page 30

    30 T echnology Overview Apple Remote Desktop 3 T echnical Specifications Software Distribution Package installation • Install single or multiple packages remotely on a group of Mac OS X systems • Install pack ages in .pkg and .mpkg formats • Schedule for specific dates and times • Detect whether a pack age requires a restar t • Restart [...]

  • Page 31

    3 1 T echnology Overview Apple Remote Desktop 3 Asset M anagement Spotlight search • Search a remote computer , its star tup disk, or a specific folder , qualified using one or more of these metadata keywords: Kind, Last Opened, Last Modified, Created, Keywords, Color , Label, Name, Contents , and Size—and filtered for specific text. Resul[...]

  • Page 32

    32 T echnology Overview Apple Remote Desktop 3 • Storage: – Hardware: Drive Manufacturer , Drive Model, Drive Revision, Drive Pr otocol, Removable , Ser ial Number , Logical Unit Number , Detachable – V olume: Creation Date, Disk Name, File Count, Folder Count, T otal Disk Space, Free Space, Star tup Disk, UNIX Mount Point – File system: D [...]

  • Page 33

    3 3 T echnology Overview Apple Remote Desktop 3 Remote Administra tion Manage systems remotely • Sleep and wake one or more Mac OS X systems • Restart and shut down one or more Mac OS X systems; per form restar t and shutdown immediately or allow users to save work • P ower on one or more Mac OS X systems that feature Lights Out Management ?[...]

  • Page 34

    34 T echnology Overview Apple Remote Desktop 3 Observe and control multiple screens of remote Mac or VNC-enabled computers simultaneously • View up to 50 screens in a single window • Adjust the number of screens visible on each page • Adjust color depth to one of four modes: black and white, grayscale, thousands of colors, millions of colors [...]

  • Page 35

    35 T echnology Overview Apple Remote Desktop 3 1 Each T ask Server requires its own copy of Apple Remote Desktop 3. 2 Apple Remote Desktop Client sof tware version 1 . 2 or later is installed automatically when you install Mac OS X v1 0.3 or later on a client computer. © 2006 Apple Computer , Inc. All rights reser ved. Apple, the Apple logo, AirPo[...]