Apple Macintosh Performa 550 series manual

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Table of contents for the manual

  • Page 1

     M a c i n t o s h P e r f o r m a U s e r ’ s G u i d e Includes setup, troubleshooting, and important health-related i n f o r m a t i o n f o r M a c i n t o s h P e r f o r m a 5 0 0 s e r i e s c o m p u t e r s[...]

  • Page 2

    K Apple Computer , Inc. © 1994 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. Your rights to the software are governed by the accompanying software license agreement. The Apple logo is a trademark of Apple Computer, Inc., registered in th[...]

  • Page 3

    iii C ommunic ati ons re gul ati on informati on v i 1 Gett i ng S ta r te d 1 Plu g ging in the computer 1 Installi ng an ex pansi on c ard 3 C onnecting t h e mou se a nd k e yboar d 4 C onnecting ot h er equipm ent 6 T ur ni ng t he computer on f or the first tim e 7 What ’ s nex t? 1 0 Lear ni ng t he bas ic s 1 1 R ev i e w i ng th e bas ic [...]

  • Page 4

    3 Ex pan di ng Y o ur Co mp ute r an d U si ng Specia l Feat ures 2 7 Y our computer at a g lance 28 Where to c onn ect addit ional equ ipment 29 Us in g the sound c ontro l buttons on y our computer 3 0 Us in g the screen contr ol butt ons on y our computer 3 1 Us in g the built-in microphone 3 2 C onnecting t o a n etw ork 3 3 Ex pa nding memory [...]

  • Page 5

    Ap p end i x A Heal th , S af ety , and Ma in tena nce Ti ps 7 5 Health-re lated inf or mati on about computer u se 7 5 S af ety i nstr uct ions 8 0 Handli ng y our computer equipm ent 8 1 Cl ea ning y our equipm ent 85 Ap p end i x B In sta l l i ng a n Expa nsi on Ca rd 87 Op eni ng t he computer 8 8 Installi ng t h e c ard 9 1 Cl osin g the comp[...]

  • Page 6

    vi Communications Regulation Information Co m mu ni c a t io ns re g u lat i on i nf o rmat io n FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to radio or television reception is suspected. [...]

  • Page 7

    DOC statement DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications. Observation des normes—Classe B Cet appareil numérique respecte l[...]

  • Page 8

    Keyboard Macintosh Performa computer Optional security screws Keyboard cable (built into the keyboard) Computer power cord Mouse Keyboard and keyboard cable Your computer may come with either of these keyboards, depending on which Performa model you have.[...]

  • Page 9

    Th e illu stration on t he fa cing pa ge sho w s all the equipment y ou will n eed to set up y our computer and begin us ing it. P lace y our equipment on a sturd y , fl at surf ace near a grounded w all outlet. B ef ore fo llo wi ng t h e setup in struct ions in this c hapter , y ou ma y w a nt t o read “ A r ra n gi ng Y our Of fice ” in A pp[...]

  • Page 10

    When y ou are ready t o b e gi n, f oll ow t h e se steps: 1P lug the socket end of the power cord into the recessed power plug (marked with the symbol ≤ ) on the back of the computer. Mak e s ure at least one end of t he pow er cor d is within eas y reac h so that y ou c an un plu g the computer w h en y ou n eed t o . IMPORTANT To protec t both[...]

  • Page 11

    3 Getting Started 2P lug the other end of the power cord into a three-hole grounded outlet or power strip. I nsta l l i ng a n e x pa nsi on card If y ou purcha sed an ex pa ns ion c ard separate l y from y our Macint osh, i nstall it no w . (See A pp endix B , “I nstalling an Expans ion C ard, ” f or i nstr uct ions . ) If y ou don ’ t ha v [...]

  • Page 12

    Co nnect i ng the mo use an d k e ybo ar d Y ou ha v e a cho ice o f se v eral ke yboar ds f or y our Mac i ntosh . Th e w a y y ou connect t h e mou se a nd k e yboar d dep ends on whether the k e yboar d has a separate c able or a built-in c able . Con n ect i ng a ke yboa rd wi th a bu i lt-i n c ab le 1P lug the mouse cable into the recessed po[...]

  • Page 13

    Con n ect i ng a ke yboa rd wi th a s epa r at e c ab le 1P lug the mouse cable into the port on either side of the keyboard. Most ri ght-handed p eople pref er to u se the mouse wit h their right hand; most lef t-handed p eople pre fer t o use t hei r lef t ha nd. Plu g the mouse int o the por t on the s ide y ou pref er . Th e plu g a nd the por [...]

  • Page 14

    Co nnect i ng ot her e q u i pmen t If y ou are new t o the Macint osh, it ’ s a g ood idea t o get s ome ex p erience us i n g y our computer bef ore y ou connect other equipm ent, s uch a s a pri nter or sc ann er . T o lear n bas ic Mac i nt osh s kills , cont i nue with t h e i nstr uct ions in thi s c hapter . When y ou ’ re ready t o conn[...]

  • Page 15

    7 Getting Started T ur n i ng the com put er on f or the fi rs t t i me T o tur n the computer on f or the fi rst tim e , fo llo w th e se steps: 1P ress the top of the power switch at the back of the computer. The top of the switch is marked with the symbol i . 2P ress the Power key (marked with a triangle) on your keyboard.[...]

  • Page 16

    3C heck to see what’s on your screen. m If y ou see the Mac i nt osh des kt op , as in the illustrat ion belo w , your s y stem so ft wa re ha s already been i nstalled, and your c omputer is read y t o use . S kip no w to t h e sect ion “What ’ s Ne xt?” l ater i n thi s chapter . m If y ou see a blin king que sti on mark, y ou need to ins[...]

  • Page 17

    9 Getting Started P rob lem s t ur n i ng y ou r com put er on? If the screen is dark , chec k these item s to see if y ou can ident ify the prob lem: m Is the computer tur n ed on? Th e pow er -on li ght on the front o f the computer shou ld be on. Mak e s ure the top o f the pow er s witch on the bac k of the c omputer is pre ssed in. m Is t h e [...]

  • Page 18

    W hat ’ s n e xt? Co ngratu lat ions! Y ou ’ v e finished setting up y our computer . No w cont i nue with one o f the fo llo wi ng steps: m If y ou are new t o the Macint osh, tur n to the nex t sect ion, “ Lear ning t h e Ba sic s . ” m If y ou are an ex p erienced Mac i nt osh user , tur n t o Chapter 2 , “Gett i n g Help , ” to lear[...]

  • Page 19

    11 Getting Started Lea rn i ng the ba si cs If y ou are new t o the Macint osh, y ou should begin b y looking at t h e eas y-t o-use pro gram called t h e P erf or ma T utori al. Th e tw o-par t tut orial teac h es y ou the ba si c s kills y ou ’ll need to u se y our computer . T o star t the tut orial , f oll ow t h ese steps: 1S lide your mouse[...]

  • Page 20

    12 Chapter 1 If y ou r un out o f room on y our mou se pad or des k while m ov ing the mou se , pi ck up the mou se a nd pl ace it where there ’ s more room . (T he ar ro w on the screen mo ve s onl y w h en the mou se is in contact wit h the mouse pad or de s k. ) 3W ithout moving the mouse, click the mouse button. A window appears we lcoming y [...]

  • Page 21

    13 Getting Started T ur n i ng the com put er o ff To tur n the computer o f f , y ou choose S hut Do wn from t h e A pple ( K ) m enu. Detailed instr ucti ons f oll ow . ( N ot e: Th e S hut Do wn command i s als o a v ai lable i n th e Special me nu. ) 1 Move the tip of the arrow to the Apple ( K ) menu at the top left of the screen. 2W ith the t[...]

  • Page 22

    14 Chapter 1 W here t o fi nd a ns we rs When y ou ha ve que sti ons about us i ng y our Macint osh, there are se v eral pl ace s y ou can l ook f or a ns wers . In this book Use this book to help you set up your computer and learn about it, or to find solutions to problems. In the Guide menu The Guide menu (marked with the h icon) is your main sou[...]

  • Page 23

    Th e Gu ide menu i s y our mai n source o f i nf or mati on when y ou ’ re working with y our computer . T h e menu i s identif ied b y a quest ion mark ( h ) i n th e upper -right c or n er of t h e screen. 15 2 Ge tt i n g He l p Use the instructions in this chapter to learn about the help available to you in the Guide menu.[...]

  • Page 24

    Gett i ng an sw ers t o y ou r q u est io ns When y ou ha ve a que sti on while w orki ng wit h y our computer , y ou can get t he an sw er by c hoosin g Mac i ntosh G uide fr om the Gui de menu. 1P ull down the Application menu (in the upper-right corner of the screen) and choose Finder to make it the active application program. A c h ec kmark i n[...]

  • Page 25

    3N otice the three buttons at the top of the window: Topics, Index, and Look For. Mac intosh G uide gi v es y ou three w a y s of f indi ng inf or mati on: m Topics lets y ou choose fr om a list o f general s ub jects; it i s li ke the table o f contents in a book . m Index lets y ou choose fr om an alphab etic al list o f more specifi c s ub jects[...]

  • Page 26

    2C lick “Setting Options” in the list of topics. When y ou c lic k a n y top ic area, a li st of re lated que sti ons app ears on the ri ght s ide o f the Mac i ntosh G uide windo w. 3C lick the question “How do I set the time and date?” and then click OK. Or double-click the question. A small window appears with instr ucti ons f or y ou to[...]

  • Page 27

    Gett i ng ans wers w it h the In d e x bu t t on 1 In the Macintosh Guide window, click the Index button. An alphabetic al list o f sub jects appears on the left s ide of t he wi ndow . 2S croll through the alphabetical list until the phrase “background pattern” is visible. Y ou c an scroll t hrou gh the list e ither by dra g gi ng t h e s lide[...]

  • Page 28

    4C lick the question “How do I change the background pattern?” and then click OK. Or double-click the question. A small window appears with instr ucti ons f or y ou to f oll ow . 5 Read and follow the instructions in the window. Mac intosh G uide pr ov ide s step-b y-step i nstr uct ions t o ans wer t he quest ion y ou selec ted. Wh en y ou ha [...]

  • Page 29

    Gett i ng ans wers w it h the L ook Fo r butt on 1 In the Macintosh Guide window, click the Look For button. A small bo x app ears on the left s ide of t he wi ndow , where y ou c a n type tex t. 2 Click the arrow button to activate the text box. 3T ype “sound” in the text box and then click Search. When y ou c lic k Searc h, a list o f quest i[...]

  • Page 30

    4C lick the question “How do I change the beep sound?” and then click OK. Or double- click the question. A small window appears with instr ucti ons f or y ou to f oll ow . 5 Read and follow the instructions in the window. Mac intosh G uide pr ov ide s step-b y-step i nstr uct ions t o ans wer t he quest ion y ou selec ted. Wh en y ou ha v e com[...]

  • Page 31

    Ti ps f or us i ng M ac i nt os h Gu ide Here are a f ew t ips f or us i ng M acintosh G ui de ef fec ti v el y: m Mac intosh G uide i s a v ailable onl y when y ou are in the Finder—the de s kt op area where y ou can see the ic ons of di s ks , f olders , and file s . (Other pro grams ma y als o ha v e h elp a v ail able i n the Gu ide menu, ho [...]

  • Page 32

    Iden t ify i ng ob jects o n the screen So me ti mes y ou ’ll see a n unf amiliar item on t h e screen and as k y ourself , “What ’ s that?” Y ou c a n get an ans w er by u sin g a Macint osh feature kno wn as Ba lloon He lp . Ba lloon He lp ex pl ains the functi on of i cons , menus , commands, and other items on t h e Mac i nt osh screen [...]

  • Page 33

    Lea rn i ng usef u l sh or t cu ts Y ou c an p erf or m ma n y tas ks in the Finder more qui ckl y if y ou use k e yboar d or mou se shor tcuts . F or ex ample , i nstead of c lic ki ng an ic on and choos i n g Op en from the F ile menu, y ou c a n s impl y double-c lic k the icon t o open it. F oll ow t h e se steps to learn ke yboar d a nd mou se[...]

  • Page 34

    3 Read about the shortcuts available for the category you selected. Cli ck t h e ri ght ar ro w i n the lo w er -right c or n er of t h e window t o disp la y the nex t wi ndo w (if there is one) . 4W hen you finish reading about the shortcuts for your category, click the Topics button in the lower-left corner to return to the main Macintosh Shortc[...]

  • Page 35

    R ead this c hapter to lear n ho w to c onnect additi onal equipment t o y our Ma ci nt osh. A ls o read thi s chapter t o lear n about som e of the speci al feature s of y our Mac intosh: m us in g the sound c ontro l buttons m us i ng t h e screen contr ol butt ons m us in g the built-in microphone m connect ing t o a n etw ork 27 3 Ex pa n d i n[...]

  • Page 36

    Y ou r com pu te r at a g la nce Th is illustrat ion sho ws a b as ic M acintosh P erforma 5 0 0 series s y stem. Y ou ca n ex pa nd y our computer s y stem b y connect i ng addit ional har dw are (s uch a s a printer , modem, or sc ann er) . Mouse Built-in microphone Color Trinitron display Supports up to thousands of colors. Headphone jack Floppy[...]

  • Page 37

    W here t o con nect add i t i ona l eq ui pmen t Th e illu stration on t his pa ge sho w s where equipment shou ld be connected t o y our computer . F or i nstr uct ions on c onn ect i n g equipment s uc h as a printer or scanner , see the manual that c ame with the equipm ent. I Power switch g SCSI port Connects your Macintosh to SCSI equipment, s[...]

  • Page 38

    U si ng the so un d c on t ro l bu tt on s on y ou r com put er Th ere are t wo sets o f butt ons on the front o f your M acint osh. Th e set on the ri ght (marked wit h the - ic on) is f or sound c ontro l. Y ou can u se these butt ons to increase or decrease t h e v olume o f the sound y our Mac i nt osh pl a y s: m Pre ss t h e butt on at the to[...]

  • Page 39

    U si ng the scr e en con t ro l bu t t ons on y o ur com put er Y ou c an adju st the le v el o f light and dark on the screen o f your bu ilt-i n monit or b y us i n g the screen contro l buttons on y our computer (mark ed with the ¸ ic on) . m Pre ss t h e butt on at the top t o li ghten y our screen. m Pre ss t h e butt on at the bottom t o dar[...]

  • Page 40

    Us in g the bu i lt-i n mi cr op ho n e Y our Mac intosh c omes wit h a built-in microphone f or recor di n g li v e sounds . Th e micr ophon e is hi ghl y sensit i v e . Once y ou ’ v e tur ned it on (whi ch y ou do with a s ound-recor di n g applic ation pr ogram) , it c a n pi ck up s ounds within a rang e of se v eral feet. F or i nf or mati [...]

  • Page 41

    Co nnect i ng t o a n etw or k If y our computer ha s an optional Ether n et c ard, y ou can c onn ect y our Ma ci nt osh t o a ny standar d high-speed Eth er net n etw ork. Y ou c an connect y our Mac i nt osh to an e xi sting Ether n et n etw ork that use s thi n coa xi al c able s , 1 0B A SE- T twi sted pai r c ables , thic k coax i al cab les [...]

  • Page 42

    34 Chapter 3 Ex pa nd i ng m emo r y Th e random-acce ss m emory (RAM) in y our computer c an b e ex pa nded. In stallin g additional R AM adds more memory c hips t o y our computer and ex pands its c apabilitie s . T he T e c hni c al I nf ormati on booklet that c ame with y our computer de scribes ho w much addit ional memory c a n be i nstalled [...]

  • Page 43

    Y our computer c ame installed with se v eral ready-t o-use app lic ati on pro grams . Y ou c an op en these pro grams by c lic ki ng their butt ons i n the Launc her . Th e A pple Ex tras f older on y our hard di s k (or the M ac i nto sh P erf orma C D ) contains other pro grams (s ome o f whic h must be i nstalled b ef ore the y will w ork) , in[...]

  • Page 44

    In sta l l i ng ap pl ica t i on pr og ram s Y ou ’ll probab l y w a nt t o buy and install additional app lic ation pr ogram s . See th e manuals y ou recei ve wit h y our pro grams f or instr ucti ons on i nstalli n g a nd us i ng th e m. In m ost ca se s, y ou ’ll i nstall a n appli cat ion pr ogram on y our i nter nal hard di s k from fl op[...]

  • Page 45

    W or ki ng w it h s e v era l pr og ra ms a t a t i m e Y ou c an op en as many app lic ation pr ogram s a nd des k acce s sorie s as y our co mputer ’ s memory all o ws . All open pro grams are li sted i n the App lic ation m enu at the right end o f the menu b ar . T he name of t he acti v e pro gram (the on e y ou ’ re us i ng ri ght now) ha[...]

  • Page 46

    H id i ng an d sh ow i ng wi ndo ws on the d eskto p Y ou c an hide all wi ndo ws e x cept those o f the acti v e pro gram by c hoosing Hide Others from t h e App lic ation m enu. Th e other pro grams remain op en e v en thou gh their wi ndow s are hidden. When y ou s witc h to another pro gram, its window s b ecome v i si ble a g ai n. If y ou w a[...]

  • Page 47

    If y our computer does not ha v e a CD-R OM dri ve , use the appli c ation pr ogram Ap pl e Bac kup t o cop y the entire contents o f y our Mac i nt osh hard di s k to flopp y dis ks . K eeping thi s bac kup cop y up-to-date will pr otect y ou i n ca se in fo rm ati on on y our hard di s k is ac ci dentall y lost or dama ged. Y ou shoul d update y [...]

  • Page 48

    U si ng App le B acku p f or the fi rst t ime To use A pple B ackup f or the first time , f oll o w these steps: 1C lick the Applications grouping button in the Launcher. Th e butt ons f or appli cat ions a v ailab le i n the Launc h er are grouped under the Applic ations bu tton. 2C lick the Apple Backup button in the Launcher window. Th e A pple [...]

  • Page 49

    4M ake sure your floppy disks are high-density. Then click the Continue button. A me ss a ge appears , telling y ou how man y dis ks y ou need to mak e the cop y and appro x imatel y ho w lon g it will take . Make s ure y ou ha v e enough t ime and dis ks t o comp lete the cop yi n g . If you st op the cop yi n g b ef ore it ’ s f i nished, y ou [...]

  • Page 50

    U si ng App le B ackup t o updat e y ou r bac k u p c op y K eeping y our bac kup cop y up-to-date will pr otect y ou i n c ase inf or mati on on y our hard di s k is acc identall y lost or dama g ed. T o make an updated bac kup co py , you c a n use t h e flopp y dis ks that c ontai n y our ori gi nal bac kup cop y , or y ou c a n pre ser v e y ou[...]

  • Page 51

    5C lick the Continue button. A me ss a ge appears , showing y ou ho w to i dentify the hi gh-dens ity flopp y dis ks y ou n eed. 6M ake sure your floppy disks are high-density. Then click the Continue button. A me ss a ge appears , telling y ou how man y dis ks y ou will need to c opy all f ile s on y our hard di s k, or to c op y just t h e S y st[...]

  • Page 52

    10 Click the Continue button. If there is a pr oblem with t h e dis k, a m es sa ge appears . Otherwise , c opyin g tak es p lace aut omati call y . A sound alerts you w h en it ’ s time t o inser t a nother dis k. 11 When the disk is ejected, lock and label it. To loc k a dis k, tur n it label-s ide do wn and u se a p en or y our fing er nail to[...]

  • Page 53

    U si ng App le R e st ore To re store inf or mati on from the b ackup fl opp y dis ks y ou made with A pple B ackup , f oll ow t h e se steps: 1 Get the Utilities floppy disk that came with your computer and the floppy disks that you made when you used Apple Backup. 2M ake sure your Macintosh is turned off. 3 Insert the Utilities floppy disk into t[...]

  • Page 54

    7 Insert your first backup floppy disk. Re st ori ng pr o ceeds aut omatic all y . If there is a pr oblem with t h e dis k, y ou see a messa ge descr ibi ng th e p roble m. IMPORTANT If at any t ime duri ng t h e re store pr o ces s you see a m es sa ge repor ting t hat the hard di s k is dama ged or un readable , see “R epai ri n g a Da ma ged D[...]

  • Page 55

    47 Consult this chapter if you experience problems using your computer. W hen y o u ha v e quest i ons If y ou w a nt t o know ho w to do a particu lar ta s k with y our computer , ref er to Macin tosh Guide i n th e Guide ( h ) menu. F or i nstr ucti ons on us i ng Mac intosh G uide , see Chapter 2 o f this manual. W hen y o u ru n i n t o tr ou b[...]

  • Page 56

    T ak e y ou r t i me When y ou see a n er ror me ss a ge, y ou don ’ t ha ve t o take act ion imm ediate l y . Th e me ss ag e sta y s on the screen until y ou cl ic k the OK button or tur n o ff t h e Macin tosh. To help di agnose and correct the problem , g ather as muc h informati on on the s ituati on as y ou c a n b ef ore star ting o ver . [...]

  • Page 57

    49 Troubleshooting Star t o v er Often y ou c a n eliminate a problem s impl y b y c leari ng t he computer ’ s mem ory and star ting o v er . If y ou c a n, sa ve an y op en documents b ef ore restarting the Mac i ntosh . If y our sy stem is fr ozen and does not re spond to an ything y ou do , or if y ou ha ve a “bomb ” me ss a ge on t h e s[...]

  • Page 58

    R ebu i ld y ou r d eskt op re g ul ar l y A proces s know n as “re building t he des kt op ” helps y our Mac i nt osh keep trac k of data on y our star tup dis ks . Althou gh y ou us uall y use t h e hard di s k in y our computer a s a star tup dis k, y ou can als o star t up from an y other dis k that has s y stem so ft w are installed. It ?[...]

  • Page 59

    51 Troubleshooting So l ut i on s t o com mo n pr ob lem s The computer is turned on but the screen is dark. One of t h e f oll owing i s prob abl y the cau se: m Y ou ha v e a screen sa v er program t hat darkens t h e screen when the co mputer has not been used f or a cer tai n period. Pre ss a k e y or mo v e the mou se to tur n o ff t he screen[...]

  • Page 60

    When you start up, a disk icon with a blinking question mark appears in the middle of the screen. Th is ic on i ndic ates that y our Mac i nt osh cannot f i nd the s y stem so ftw are it needs to start up . One of t h e f oll owin g is prob abl y the cau se: m Y our computer ma y be ha v i ng a pr oblem rec ognizing e xter nal equipm ent th at use [...]

  • Page 61

    When you try to start up from a floppy disk, a disk icon with an X appears in the middle of the screen and the floppy disk is ejected. This ic on i ndic ates that t he flopp y dis k y ou tried to start up from i s not a star tup dis k. Wa it a f ew sec onds . T he computer shoul d star t up from its i nter nal hard dis k . Mak e sure y ou i nser t [...]

  • Page 62

    54 Chapter 5 The hard disk icon does not appear on the desktop. If y ou don ’ t see a har d dis k icon on t h e de s kt op , try t h e f oll owing: m If the hard di s k is inter nal, shut do wn y our computer , w ait at least 1 0 seconds , a nd then tur n it on a g ai n. m If the hard di s k is ex ter nal, mak e s ure that it is turn ed on and th[...]

  • Page 63

    Your Macintosh can’t read a floppy disk. If y ou see a me ss a ge t hat a flopp y dis k is unreadable , try on e o f the fo llo wi ng: m If the dis k has ne v er been used, y ou ma y s impl y n eed to initi alize it. For instr ucti ons , see the “Dis ks ” top ic o f Macint osh Gui de , a v ailab le i n the Guide ( h ) menu . m Th e dis k ma y[...]

  • Page 64

    A dialog box with a bomb appears. Y our s y stem has a s of tw are prob lem. m Wr ite dow n what y ou were do i ng w h en the me ss ag e appeared, the text o f th e messa ge , a nd th e mes sag e num b er , if th ere is on e . m Re star t y our Mac i nt osh. (See “ S tar t Ov er” i n the sect ion “When Y ou R un Into T roub le ” ear lier i [...]

  • Page 65

    Check t h e star tup dis k a nd pro gram you w ere us i ng w h en the problem occur red. Mak e sure that all pr ogram s, de s k acces s ories, and s y stem ex tens ions y ou ’ re us i ng are c ompati ble with the s y stem so ft w are . T ry star ting up the computer with t h e Ut i l i ti e s flopp y dis k or , if y ou ha v e a built-i n CD-R OM [...]

  • Page 66

    Typing on the keyboard produces nothing on the screen. One of t h e f oll owing i s prob abl y the cau se: m Y our s y stem has a s of tw are prob lem. Re star t y our Mac i nt osh. F or instr ucti ons , see “ Start Ov er” i n the secti on “When Y ou R un Into T roub le ” ear lier i n thi s chapter . Check t h e star tup dis k and applic at[...]

  • Page 67

    You can’t start an application program or it quits unexpectedly. Or, when you try to open a program, you see a message that not enough memory is available. One of t h e f oll owing i s prob abl y the cau se: m Th e Mac i nt osh ra n out o f memory . Quit t h e pro grams that y ou ha v e op en and then op en the pro gram you w a nt to use , or res[...]

  • Page 68

    You see a message that an application program can’t be found. Th e f oll owing dial og bo x app ears if y ou try to open a document that w as created with s of tw are that is not on y our hard dis k . Normall y , you see t his me ss ag e if y ou try t o op en a do cument that c ame from another Mac i ntosh wit h so ft w are that is dif ferent fr [...]

  • Page 69

    You experience problems using a document from a DOS computer. If y ou c a n ’ t open a DO S do cument us i ng a M acintosh pr ogram , try the f ollowi ng: m Op en the do cument fr om withi n the pro gram b y choos ing Op en i n the pro gram ’ s File menu . m U se the PC Ex chan ge c ontrol panel t o chan ge the document ’ s typ e t o on e tha[...]

  • Page 70

    R epa i ri ng a dam aged di sk If y ou see a me ss a ge reporting that a di s k is dama ged or unreadable , y ou ma y need to repair the dis k. T ry thes e sug gest io ns fi rst If y ou c a n ’ t start up from a hard di s k or y ou don ’ t see the har d dis k icon on t h e des ktop , t ry th e f ollowi ng: m If the hard di s k is inter nal, shu[...]

  • Page 71

    63 Troubleshooting Star t i ng up fr om a CD -R OM di sc T o test , repai r , or i niti alize a hard di s k, or t o i nstall s y stem so ftw are on a har d dis k, y ou n eed t o star t up y our computer from another dis k . If y our computer has a CD-R OM dri v e , y ou c a n star t up y our computer u sin g the M ac i nt osh P e rf orma C D th at [...]

  • Page 72

    64 Chapter 5 If y ou see t he Mac i n t os h deskt op 1P ress the Open/Close button of your CD-ROM drive to open the CD-ROM tray. 2P lace the Macintosh Performa CD disc in the tray with the disc label facing up. Mak e s ure the disc i s l yi ng fl at i n the tra y . 3P ush the tray in, or press the Open/Close button, to close the tray. If the Mac i[...]

  • Page 73

    P robl ems star t in g up fro m the C D? If y ou ’ v e fo llo w ed the steps i n the pre v iou s sect ions and the Mac i nt osh Pe rf or ma CD ic on do es not appear on y our screen, f oll o w these steps: 1 Insert the CD into the tray. 2C hoose Restart from the Special menu. 3I mmediately press and hold down the Command ( x ), Shift, Option, and[...]

  • Page 74

    Ho w t o test a ha rd d i sk Y ou c an test an App le SC S I hard di s k with the A pple HD S C Setup pro gram, whic h is o n the Ut i li ti e s fl oppy di s k that c ame with y our computer . If your co mputer has a built-in CD-R OM dri v e , a nd y ou didn ’ t recei v e flopp y dis ks , y ou c a n find the A pple HD SC S etup pro gram on the M [...]

  • Page 75

    Ho w t o repai r a hard d i sk or fl opp y d i sk Y ou c an repai r some types o f dis k dama ge b y us i ng t he Dis k First Aid pro gram, w hic h is inc luded either on the Ut il it i e s flopp y dis k or on the M ac int os h P erf o rm a C D th at c ame with y our computer . 1 Start up your computer from the Utilities disk or the Macintosh Perfo[...]

  • Page 76

    4C lick Repair to begin testing and repairing the disk. Y ou c an ’ t repai r the star tup dis k or the dis k that contains the Dis k First Aid pro gram, but y ou can te st these di s ks b y c lic king V erify . If the program re v eals a pr oblem with e ither of t h ese di s ks , star t up the computer from another dis k so t hat you c a n repai[...]

  • Page 77

    69 Troubleshooting I n it ia l iz i ng a ha rd d i sk Bef ore you c a n use a ne w dis k, t h e dis k must be prepared so t hat the computer kno ws w here to st ore informati on on the dis k . T his preparat ion i s ca lled i ni ti al iz i n g (or f ormatt in g ) th e d is k. W h en do y ou n e ed t o i n it ia l ize a hard d i sk? Th e har d dis k[...]

  • Page 78

    Ho w t o i ni ti al ize a har d d i sk Y ou initi alize a n App le SC SI har d dis k by u s i ng a pr ogram c alled App le HD SC Setup, whi ch i s on the Ut i l it i e s flopp y dis k that c ame with y our computer . If y our computer c ame with a CD-R OM dri v e and you di dn ’ t recei v e flopp y dis ks , y ou can f i nd App le HD SC S etup on [...]

  • Page 79

    5C lick Init to initialize the hard disk. 6I f a message appears asking you to name the disk, type a name and then click OK. 7C lick Quit when you see a message reporting that initialization was successful. If a me ss a ge reports that i niti alizati on f ailed, try a g ai n. If initi alizat ion f ails a second t ime , tak e the dis k to y our App [...]

  • Page 80

    72 Chapter 5 I nsta l l i ng or rei ns ta l l i ng s y st em so f tw a re Sy stem so ft w are is the set o f program s and oth er file s that y our computer u ses to star t itself up , keep trac k of y our file s , a nd run th e appli c ati on program s y ou use . S y stem so ft w are is kept in the S y stem F older. When y ou tur n on y our comput[...]

  • Page 81

    73 Troubleshooting Ho w t o in sta l l or rei ns tal l s y stem so f tw are If y our computer ha s a CD-R OM dri v e , y ou can install or rei nstall s y stem so ftw a re by follo wi ng the i n str uctions i n th e M ac i nto sh P erf orma C D booklet th at cam e with y our computer . If y our computer doesn ’ t ha v e a CD-R OM dri v e and you ?[...]

  • Page 82

    [...]

  • Page 83

    F or y our ow n sa fety and that o f y our equipment , fo llo w all the i nstr ucti ons in thi s chapter . K eep these instr uct ions a v ailab le f or ref erence b y you and others . Heal th-rela ted i n f orma t io n abo ut com put er use Musc le sorene ss , e ye f ati gue , and other discomf or ts and i n juries s omet imes as soci ated with u s[...]

  • Page 84

    Mus cu l osk eleta l di scom f or t A s with any ac ti v ity that inv ol v es s itting f or lon g p eriods o f time , us i ng a co mputer can mak e your mu sc les s ore a nd stif f . T o minimize these ef fec ts , set up y our w ork env iron ment c arefull y , us ing the gu idelines t hat f ollo w , a nd take frequent breaks t o re st tired musc le[...]

  • Page 85

    E y e f at ig ue E ye f ati gue c a n o ccur w hen e v er the e ye s are f o cused on a nearb y ob ject f or a lo ng time . T his pr oblem occurs b ec ause t h e e y e musc les mu st work har der t o vi ew an ob ject that ’ s c loser than about 20 f eet (6 meters) . Improp er li ghting c an hasten the de v el opment of e y e f ati gue . Althou gh[...]

  • Page 86

    Y ou ma y ha v e t o raise y our chair so y our f orearms a nd hands are at the proper angle t o the ke yboar d. If this mak e s it imposs ib le to re st y our f eet fl at on the floor , y ou c a n use a f ootrest wit h adju stable hei ght a nd tilt t o mak e up for an y g ap betw een the floor and y our feet. Or y ou ma y lo wer th e des k top t o[...]

  • Page 87

    Av oi di ng fa t ig u e m Chang e y our seated posit ion, stand up , or stretc h whenev er y ou star t to f eel tired. Frequent shor t breaks are helpful in reducing f ati gue . m Us e a light t ouch w h en typin g or us i ng a m ouse and keep y our ha nds and fingers relax ed. m Som e computer u sers ma y de ve lop di scomf or t i n their ha nds ,[...]

  • Page 88

    Saf ety i ns tr uc t io ns F or y our ow n sa fety and that o f y our equipment , alw ay s tak e the fo llo wi ng prec auti ons . T ur n of f the computer c ompletel y and disconnect t h e po wer p lu g (by pu lli ng th e plu g , not the cor d) if any o f the f oll owing c onditi ons ex ists: m the po wer c ord or p lu g b ecome s fra yed or ot h e[...]

  • Page 89

    Ha nd l i ng y ou r c o m put er eq u i pmen t Fo llo w these g uide li nes f or ha ndli n g your c omputer and its components: m When setting up y our computer , pl ace components on a stur dy , flat s urf ace , and care full y f oll ow all setup instr uct ions . m When connectin g or disc onn ect i ng a c able , al w a ys ho ld t h e c able b y i[...]

  • Page 90

    Han dl i ng the bu i l t -i n mo ni t or Fo llo w these pr o cedures f or ha ndli ng t h e built-in monit or: m T ur n dow n the screen bri ghtn e ss c ontro l if you lea v e the computer tur ned on f or ex tended periods . If the brightne ss i s not tur n ed do wn, the ima ge on the screen cou ld “bur n i n ” and dama ge the screen . Y ou c an[...]

  • Page 91

    Han dl i ng fl opp y d i sk s E je ct i ng a di sk F or i nstr uct ions on ejec ting a fl oppy di s k, a CD-R OM di sc , or a remo v able medi a dis k, see t h e “Dis ks ” top ic o f Macint osh Gui de , a v ailab le i n the Gu ide ( h ) menu . 125° F (52° C) 50° F (10° C) Keep disks dry. Do not use a pencil or an eraser on a disk or disk la[...]

  • Page 92

    If y ou can ’t eje ct a f lo pp y di sk If y ou c a n ’ t ejec t a flopp y dis k in th e us ual w a y , try the f oll owin g i n order: m Hold d ow n th e x a nd S hift k e y s a nd pre ss t h e numb er 1 k e y on y our ke yboar d t o eject a di s k i n the inter nal di s k dri v e . m T ur n of f the computer . If the dis k isn ’ t ejected, [...]

  • Page 93

    C lean i ng y ou r e q u i pmen t Fo llo w these g eneral r ule s when c leani ng t h e outs ide of y our computer and its components: m U se a damp , s of t , li nt-free c lot h to c lea n the computer ’ s ex terior . A v oid getti ng moistur e i n a ny o p eni n gs . m Don ’ t use aeroso l spra y s , s ol vents , or abras i v e s . Cl e a ni [...]

  • Page 94

    86 Appendix A 2T urn the mouse upside-down and turn the plastic ring on the bottom counterclockwise to disengage it. If y ou ha v e an older mou se , y ou ma y n eed t o pres s the pl asti c ri ng (rat h er than tur n it) to di sen g a ge it. 3 Turn the mouse right-side up with one hand and catch the ring and the ball with your other hand. 4C lean [...]

  • Page 95

    Ex pa ns ion c ards are pri nted c i rcuit boards t hat c a n b e installed i n y our co mputer to gi v e it sp eci al c apabilit ies , suc h as enhanced v ideo c apabilit ies , ne tw orki ng and c ommunic ati ons , a nd additi onal proces s i ng po wer . Y our Mac intosh ha s a proces sor -di rect s lot (PD S) f or most c ards , i nc luding the A [...]

  • Page 96

    Installi ng bot h typ es o f ex pa nsi on c ards inv ol v es t hree steps: m openi ng t h e computer m i ns er ti ng th e card i nto a sp e cific sl o t m c los i ng t he computer IMPORTANT To use t he Apple IIe C ard wit h y our Mac i ntosh, y ou will n eed v ers ion 2 . 2 or later o f the App le IIe Car d so ft w are . If y ou ’ re us i ng an e[...]

  • Page 97

    6P ress down on the tabs and pull gently until the back panel opens. 7T ake the back panel off and set it aside. 89 Installing an Expansion Card[...]

  • Page 98

    8S lide the logic board (the board that holds the components that make your computer work) partway out until you have complete access to the slots at the right side of the board. Yo u’ ll need to hook y our fing ers around the litt le metal bo xe s t o pull the lo g ic b oard. WARNING Don ’ t pull t h e board all t h e w a y out; thi s c a n da[...]

  • Page 99

    I nsta l l i ng the car d Y ou c an i nstall a proces sor -di rect s lot (PD S) c ard in y our computer . If you ha v e a computer in the Mac i nt osh Perf or ma 5 7 0 serie s, y ou c a n als o install a commu nicati o ns card. In sta l l i ng a pr oc es so r-d i rect sl ot (PDS) c a rd 1 Remove the processor-direct slot (PDS) expansion card from i[...]

  • Page 100

    In sta l l i ng a com mu ni cat io ns card (Maci nt os h P er f orma 57 0 series on l y) 1 Remove the communications card from its static-proof bag. Hol d the c ard b y its top ed ge t o a v oid t ouc hi ng t h e connect or on the bott om of the card. 2A lign the card over the communications slot. Th e communi cat ions s lot is t h e ri ghtmost s l[...]

  • Page 101

    C lo s i ng the c o m put er 1S lide the logic board back in. Push on the bac k edg e of t he logi c board unt il it is f i r ml y in pl ace . 2I f there is a connector on the card that you just installed (for example, if you are installing an Apple IIe Card), remove the access cover on the back panel you removed earlier. Pinch t og ether the pl as[...]

  • Page 102

    3 Replace the back panel of the computer. S lip the bac k pan el o v er the pron gs at t he bottom ed g e of the b ack o f the co mputer , then push it up and forw ard until it snaps int o pl ace . If y our bac k pan el w as hel d on b y security screw s , repl ace them. WARNING Ne v er tur n on y our computer unle ss all o f its inter nal and ex t[...]

  • Page 103

    95 Y our computer k e yboar d contains cer tai n sp eci al ke y s that type writer ke yboar ds don ’ t ha v e . Many o f these k e y s allo w y ou to gi v e commands t o the co mputer without us i ng the mou se . F or ex ample , i n ma n y applic ati on programs, pr es sing the x (C omma nd) k e y at the same t ime as t h e Q ke y is of ten an al[...]

  • Page 104

    Special keys on Apple keyboards (c ontinued) Control key In combination with other keys, this key provides shortcuts or modifies other actions. Delete key Use to delete selected material, or the character to the left of the insertion point. Enter key In a dialog box, pressing Enter is the same as clicking the outlined button. In some programs, pres[...]

  • Page 105

    A access cover, removing 93 active application program 12, 16, 37 ADB (Apple Desktop Bus) port 4, 5, 29, 58 additional equipment, connecting 29 air circulation near the computer 81 Apple-authorized service providers, contacting damaged disks 66, 68 damaged keyboards 58 initialization failed 71 installing additional RAM 34 installing expansion cards[...]

  • Page 106

    B backing up files and disks 38–44 back panel of computer illustration of ports on 29 removing 88–89 replacing 94 backup copy, updating 42–44 backup programs 39 Balloon Help 24 basic Macintosh skills 11–12 battery in computer’s clock, replacing 51 blinking question mark 8, 52, 63, 72 “bomb” message on screen 47, 49, 56 brightness cont[...]

  • Page 107

    document stand 79 DOS computers using documents created from 60, 61 using floppy disks formatted for 55 double-clicking 25 E ejecting floppy disks 36, 83–84 electrical grounding 1, 3, 81 electrical safety 80 electromagnetic emissions 79 Enter key 96 erasing selected material 95, 96 error messages 47–48, 49, 56 Escape key 96 Ethernet card 33, 87[...]

  • Page 108

    hardware, connecting additional 29 headphone jack 28 health tips 75–79 Help. See Apple-authorized service providers; Balloon Help; customer support hotline; Guide menu; Macintosh Guide window; troubleshooting HD SC Setup program 66, 70 Hide Balloons command (Guide menu) 24 Hide Others command (Application menu) 38 hiding windows on the desktop 38[...]

  • Page 109

    L Launcher applications available in 40, 42 opening programs in 35 putting programs into 36 light, power-on 9, 28 locking a floppy disk 41, 44 logic board sliding into computer 93 sliding out of computer 90 slots on 87 Look For button (Macintosh Guide window) 17, 21–22 M Macintosh Guide command (Guide menu) 16 Macintosh Guide window appearance of[...]

  • Page 110

    N network, connecting to 33 Network control panel 33 numeric keys 96 O office, arranging 77–78 on/off switch. See power switch opening the computer 88–90 icons 25 Option key 96 P PC Exchange control panel 60, 61 PDS. See processor-direct slot Performa Tutorial 11–12 plugging in the computer 1–3 pointer. See arrow pointer ports Apple Desktop[...]

  • Page 111

    S “sad Macintosh” icon 53 safety instructions 80–86 screen. See also monitor appears dark 51 avoiding image “burn in” 82 cleaning 79, 85 “frozen” 47, 49, 56–57 glare and reflections on 78, 79 identifying objects on 24 screen control buttons 28, 31. See also brightness control screen saver programs 51, 82 scroll arrows 12 SCSI device[...]

  • Page 112

    Trash, dragging items to 12 Trinitron display 28. See also monitor, screen troubleshooting. See also customer support hotline; Guide menu arrow pointer doesn’t move 47, 56–57 blinking question mark 8, 52, 63, 72 “bomb” message 47, 49, 56 can’t find an application program 60 can’t start an application program 59 can’t start up from the[...]

  • Page 113

    Apple Compu ter , Inc. 1 Infinite Loop Cupertino, California 95014-2084 408.996.1010 TLX 171-576 030-6355-A Printed in U.S.A. [...]