Apple N4025 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Apple N4025, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Apple N4025 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Apple N4025. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Apple N4025 should contain:
- informations concerning technical data of Apple N4025
- name of the manufacturer and a year of construction of the Apple N4025 item
- rules of operation, control and maintenance of the Apple N4025 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Apple N4025 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Apple N4025, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Apple service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Apple N4025.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Apple N4025 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    The Xer ox D o c u P r i n t N3225 and N4025 Network Laser Printers User Guide[...]

  • Page 2

    Copyright protection c laimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinaf ter granted, includin g without limitation, ma terial generated from the software programs which are displayed on the screen such as styles, templat e s, icons, screen displays, looks, etc. Pri [...]

  • Page 3

    Contents i User Guide Safety Not es ..... ..... ...... ..... ...... ..... ...... ..... ...... ..... ...... .... 1 Note, Caution and Warning Symbols .................... ............. ..... 2 Electrical Safe ty .......................... ............. ................... ............ 3 Maintenance S afety . ................... ............. ........[...]

  • Page 4

    Use r Guid e Memory E xpansion .................. ............. ............. ............. 1-10 Hard Disk Drive Option ................. .................... ............. 1-11 Secure Prin ting ........... ............. ................... ............. ....... 1-11 Proof Printing .......................... ................... ............. ......[...]

  • Page 5

    User Guide The Display ................ ............. ............. ................... ....... 3-10 The Indicator Lights ................. ............. ................... ....... 3-11 The Keys ....... ............. ............. ................... ............. ....... 3-12 Menu Op tions ...... ................... ............. ................[...]

  • Page 6

    Use r Guid e Clearing Paper Jams .......... ............ .................... ............. .. 5-6 Clearing Area A (Without Duplex M odule) ...................... 5-14 Clearing Area A (With Duplex Module) . ............. ............. 5-16 Clearing Area B .... ................... ............. ................... ....... 5-18 Clearing Area C ......[...]

  • Page 7

    ❖ 1 Safety Notes The printer and its recommended consumable supp lies have been designed and tested to meet stric t safety requirements. Attention t o the following notes will ensure the continued safe operati o n of your pri nter .[...]

  • Page 8

    Note, Caution and Wa rning Symbo ls 2 ❖ User Guide Note, Cautio n and W arning Symbols Throughout this User Guide and the other printer guides, several symbols are used to empha size useful, important and critical information. They are as follows: When these symbols are used within a step they are smaller , bu t equally important. This symbo l in[...]

  • Page 9

    Elect rical Saf ety ❖ 3 Electr ical Safety • Use the power cord supplied with your printer . • Do not place the printer wh ere people may step on the power cord. • Do not place o bjects on the power co rd. • Do not overrid e or disable electrical or mechan ical interlocks. • Do not block or co ver slots and openin gs on the printer . W [...]

  • Page 10

    Maintena nce Safety 4 ❖ User Guide Mainten ance Safety • Do not attempt any maintenance procedure t hat is not specifically described in the documenta tion supplied with your printer . • Do not use aerosol cleaners. The use of unapproved supp lies can cause poor pe rform ance and coul d crea te a dangerous situati on. • Do not let dust accu[...]

  • Page 11

    Opera tiona l Safet y ❖ 5 Operational S afety Y our printer and supp lies were designed and tested to meet strict safety requirements. These include safety agency examinat ion, app roval, an d compli ance with established environmental standa rds. Y our attention to the following safety guidelines will help to ensure the continued safe operati o [...]

  • Page 12

    Operation al Safety 6 ❖ User Guide • D o no t pl ac e the pr int er n ear a he at sou rce or in d ir ect sunlight. • Do not plac e the printer in line with the cold air flow from an air-co nditio ning system . • Place the print e r on a l evel, solid surface with ad equate strength for the weight of the machine. The weight of the printer wi[...]

  • Page 13

    Chapter 1: Getting to Know Y o ur Printer ❖ 1-1 Getting to Know Y our Printer C h a p t e r 1 Introduction ................. ............. ................... ............. ........ 1-3 Printer Feature s ................... ............ .................... ............. . 1-4 Paper Handling ... ............. ................... ............. ...[...]

  • Page 14

    Getting to Know Your Printer 1-2 ❖ User Guide Printer Gener ated Reports . ............ .................... ............ 1-14 Printer Compone nts ................... ................... ............. ...... 1-15 Printing a Configuration Sheet ......... ............. ................... 1-18 Printer Docum entation .................... ...........[...]

  • Page 15

    Introduct ion Chapter 1: Getting to Know Y o ur Printer ❖ 1-3 Introd uction In this chapter you will become familiar with the features of your printer and learn where to locate specific printer part s. Before you use your printer , make sure that you perform all the steps outli ned in the Quick Install Guide that came with the printer and in sta [...]

  • Page 16

    Printe r Features 1-4 ❖ User Guide Printer Features Y our printer ha s many special features that allow you to achieve the results you need for your spe cific print job. Features vary slightly according to the opt ions you are using and the memory installed in the printer . This section will help you become familia r with your printer’ s featur[...]

  • Page 17

    Prin ter F eatu res Chapter 1: Getting to Know Y o ur Printer ❖ 1-5 Standard Outp ut The printer comes with two standard output destinations. •T h e 200 Sheet Face-up Bin holds up to 200 sh e ets of Lett er/A4 pa per . •T h e 500 Sheet Face-down Bin with offset capabili ty holds up to 500 sheets of paper an d can offset print jobs. Output Opt[...]

  • Page 18

    Printe r Features 1-6 ❖ User Guide • 2000 Sheet F inisher can be installed only on console versions of the printer (i.e., versions which have the 2,500 Sheet Feeder). It has th ree output bins with a total maxim um capacity of 2,000 unsta pled sheets, up to 667 unstapled sheets per bin. Th ere is stapling capability for all three bins. Stapled [...]

  • Page 19

    Prin ter F eatu res Chapter 1: Getting to Know Y o ur Printer ❖ 1-7 Connect ivity The printer contains the following standa rd interfaces for connecting to a host c omputer or network: • IEEE 1284 Parallel • Universal Serial Bus (USB) • 10/100Base-T Et hernet Optional interfaces: • 10Base2 Eth ernet •T o k e n R i n g • RS232 Serial I[...]

  • Page 20

    Printe r Features 1-8 ❖ User Guide Page Desc ript ion Langua ges Y our printer inc ludes these Page Description Languages (PDLs) : • An emulat ion of HP PCL 5e •A n e m u l a t i o n o f H P P C L 6 •A n e m u l a t i o n o f H P P J L • Adobe PostScript 3 Edge to Edge Printing Y ou ca n print PostScript and PCL Emul ation jobs all the wa[...]

  • Page 21

    Prin ter F eatu res Chapter 1: Getting to Know Y o ur Printer ❖ 1-9 Resolution The printer provides the follo w ing resolutions: • 600 x 600 dots per inch (dpi) • 1200 x 1200 dpi quality • 300 x 300 dpi (PCL 5e only) The printer is set to print a t 600 x 600 dpi ( dots per inch). Y ou ca n also print draft-quality jobs i n which the printer[...]

  • Page 22

    Printe r Features 1-10 ❖ User Guide Print Sp eed Print speed dep e nds on the model/configuration of your printer and the complexity of your print jobs. Maximum rated print speed is either 32 pp m or 40 ppm. Memory Expansion The base printer co ntains 12 MB of Flash memory and 32 MB of DRAM insta lled as standard. There are th ree option slots ea[...]

  • Page 23

    Prin ter F eatu res Chapter 1: Getting to Kno w Y our Printe r ❖ 1-11 Ha rd Di sk Dri ve Opti on An optional Hard Disk Drive is also available, and is used for storing fonts, forms and macros, enabling secure and proof job printing and a utoma tic collation of mult iple sets of a docum ent. (Refer to Cha pter 3 of the System Adm inis tra tor Gu i[...]

  • Page 24

    Printe r Features 1-12 ❖ User Guide Send Once, RIP Once, Prin t Many The printer driver sends data to the printer only once, regardless of the number of copies sp ecified. This conserves valuable network resources and allows users to resume their applica tions quickly . Once the data reac hes the printer , it analyzes the job to determine the amo[...]

  • Page 25

    Prin ter F eatu res Chapter 1: Getting to Kno w Y our Printe r ❖ 1-13 Power Saver After 60 minutes of inactivity , the printer automatically turns off internal com p onents to reduce the amount of electricity used. The print e r automaticall y turns those compon ents back on when it receives a p rint job. Using the printer's C ontrol Panel m[...]

  • Page 26

    Printe r Features 1-14 ❖ User Guide Printer Gene rated Reports Y ou ca n print any of the following repo rts from the Print Menu. • The Configuration Sheet lists p rinter name, software revision level, communication p a rameters settings, options installed, current option setting in the Control Panel's menu system an d print co unts. • T[...]

  • Page 27

    Prin ter Co mpon ents Chapter 1: Getting to Kno w Y our Printe r ❖ 1-15 Printer Components The major componen ts of the printer are indicated in Figures 1.1 to 1.4. Figure 1.1 Base print er components Front V i ew 1 Face-up Outpu t Bin 2 Door A 3 50 Shee t By pass F eeder 4 Door B 5 Face -dow n Out put B in 6 Power switc h 7 Contro l Panel 8 Fron[...]

  • Page 28

    Printe r Components 1-16 ❖ User Guide Fig ure 1.2 Conso le configu ration wi th optio ns Front V i ew 1 10-b in Ma ilbox /Co llat or 2 Face-up Outpu t Bin 3 Duplex Module 4 100 Envel ope Fee der 5 2,500 S heet Feeder (w ith Pape r T r ays 3, 4, and 5) Figure 1.3 Custome r repl acea ble comp onents Front View , Covers Open 1 Fuser 2 Laser Print Ca[...]

  • Page 29

    Prin ter Co mpon ents Chapter 1: Getting to Kno w Y our Printe r ❖ 1-17 Figure 1.4 Finis her com ponent s Front V i ew 1 T ransport Cover 2 Paper T ran sport 3 Staple Access Door 4 Unload Butto n 5 Output Bin 1 6 Output Bin 2 7 Output Bin 3 To p V i e w 1 Area E 2 Area F 3 Door G 4 Area H[...]

  • Page 30

    Prin ting a Config uratio n Sheet 1-18 ❖ User Guide Printing a Configuration Sheet A very convenient way of both testing basic print er operation and determining how your printer is c onfigured is to print a Configuration Sheet. The following o perator sequenc e from the pr inter Control Panel will cause a Configura tion Sheet to be printed: 1. P[...]

  • Page 31

    Printe r Document ation Chapter 1: Getting to Kno w Y our Printe r ❖ 1-19 Printer Documentation Printer documentation is provided in several different places. This section will serve as an initial roadmap to tha t documentation. Printed Documenta tion Y ou have received the following piec es of documentation: 1. A Quick I nstall Guide which sh ow[...]

  • Page 32

    Printe r Document ation 1-20 ❖ User Guide Product CD This CD contains the following pieces o f information: •T h e User Guide •T h e System Administrator Guide The System Administrator Guide als o contain s a considerable amount of more detailed user information. The documents on the CD are pro v ided as PDF files with hyperlink capabilit ie [...]

  • Page 33

    Chapter 2: Loading Print Medi a ❖ 2-1 Loading Print Media C h a p t e r 2 Selecting Prin t Media ........... ................... ............. .............. 2-2 Storing Paper ...................... ................... ............. .............. 2-7 Loading Paper . ............. ................... ............. .................... . 2-8 Trays[...]

  • Page 34

    Select ing P rin t Medi a 2-2 ❖ User Guid e Selecting Print Media This chapter will help y ou understand what kinds of paper you can use with the pr inter and also how to prope rly posi tion pa per in th e diffe rent pape r inp ut sour c es. T able 2.1 on page 2-4 lists the size paper , envelopes, and other print media you c a n use with all in p[...]

  • Page 35

    Select ing Prin t Media Chapter 2: Loading Print Medi a ❖ 2-3 The following media are una c ceptable for use in th e printer . Their use may cause high rates of jamming and other paper-handling problems: • Excessively thick or thin paper • Heavily textured paper • Paper that has already been printed on (p re-printed letterhead is allowed) ?[...]

  • Page 36

    Select ing P rin t Medi a 2-4 ❖ User Guid e T able 2.1 Acceptable media sizes and capacities for input trays Media Size 1 Tr a y 1 Tr a y 2 Tr a y 3 Tr a y 4 Tr a y 5 50 Sheet Bypass Feeder 100 Envelope Feeder A3 297x420 mm SEF 2 •• • A4 210x297 mm LEF 2 ••• • A5 148x210 mm LEF •• A6 105x148 mm SEF • Statem ent 5.5x8.5” LEF [...]

  • Page 37

    Select ing Prin t Media Chapter 2: Loading Print Medi a ❖ 2-5 Env elope s CO M-10 4.1x 9.5” LEF Mona rch 3.8x7.5” LEF DL 110x220mm LEF C5 162x229mm LE F • • • • • • • • T ransparen cies A4 210x297 mm LEF Lett er 8.5x11” LEF • • Lab els A4 210x297 mm LEF Lett er 8.5x11” LEF • • Custom W id th: 110-297mm /3.9-11.7 ?[...]

  • Page 38

    Select ing P rin t Medi a 2-6 ❖ User Guid e T able 2.2 Accept able media sizes an d capacities for out put bins Media Size Face-down Bin Face-up Bin 10- bin Mailbox/ Collat or 3-Bi n Finis her/ Stap ler A3 297x420 mm •• • • 1 A4 210x297 mm •• • • A5 148x210 mm •• • • A6 105x148 mm •• Statem ent 5.5x8. 5” •• • ?[...]

  • Page 39

    Storing Paper Chapter 2: Loading Print Medi a ❖ 2-7 Storin g Paper Print quality is optimized when paper and other print media are stored p roperly . Proper storage en sures optimum print q uality and trouble-free printer options. • Store the paper on a flat surface, in a relatively low humidity en vironment. • Avoid sto rin g pape r in suc h[...]

  • Page 40

    Loading Paper 2-8 ❖ User Guid e Loading Paper The printer accepts pa per from the following input trays: • T rays 1 (500 she e ts) and 2 (500 sheets) in the printe r (see page 2-9) • T ray 3 (500 sheets ), the top tray in the o ptional 2,500 Sheet Feed er (see page 2-9) • T rays 4 (1,000 sheets), the lower l e ft tray , and 5 (1 ,000 sheets[...]

  • Page 41

    Loading Paper Chapter 2: Loading Print Medi a ❖ 2-9 T rays 1, 2, and 3 (if install ed) T rays 1 an d 2 in the pr inter , and T ray 3 in the opti onal 2,500 Sheet Feeder , hold up to 500 sheets of 20 lb. (80 g/m 2 ) pa per each. Refer to the se ction “Sele cting Print Media” (page 2-2) for ac ceptabl e pape r sizes and wei ghts. 1 Pull ou t th[...]

  • Page 42

    Loading Paper 2-10 ❖ User Guid e 4 Press down the gray handle and slide the side guide all the way un til i t st ops. 5 Place the paper in the tray , between the guides (see Figure 2.1 on page 2-12 and Figure 2.2 on page 2-13 for orientation). Do not stack paper above the indi cated mark. 6 Adjust the side guide to the paper length. 7 Align the e[...]

  • Page 43

    Loading Paper Chapter 2: Loading Print Medi a ❖ 2-11 8 Adjust the paper gu i de to the paper width. Make sure the guide is locked firmly in the g u ide hole on the bottom of the tray , a nd that bot h the side and width guides are set correctly fo r the size of paper you are using. 9 If changi ng paper size, you may wan t to inser t the corr ect [...]

  • Page 44

    Loading Paper 2-12 ❖ User Guid e Figure 2.1 T rays 1/2/3 paper o rientation (long edge feed) To p V i e w 1 Dupl ex pr int ing 2 Simplex printing Load the following paper sizes with the long edge on the left (leading i nto the printer): Letter Statement Executive A4 A5 B5-JIS[...]

  • Page 45

    Loading Paper Chapter 2: Loading Print Medi a ❖ 2-13 Figure 2.2 T rays 1/2/3 paper o rientation (short edge feed) T op View 1 Dupl ex pr int ing 2 Simplex printing Load the following paper sizes with the short edge on the left (leading i nto the printer): Legal Folio Ledger A3 B4-JIS The paper in thi s illustration looks like le tter or A4 size p[...]

  • Page 46

    Loading Paper 2-14 ❖ User Guid e T rays 4 and 5 in the 2,500 Sheet Feeder T rays 4 and 5 in the optio nal 2,500 Sheet Feeder hold up to 1,000 sheets o f 20 lb. (80 g/m 2 ) pape r each (in A4, Letter and Executive size o nly). The following procedure uses T ray 4 as an examp le, but c an be used for T ray 5 as well. 1 Pull out the tray until it st[...]

  • Page 47

    Loading Paper Chapter 2: Loading Print Medi a ❖ 2-15 . 3 Place paper in the tray , against the left side (refer to Figure 2.3 on page 2-16 for orientation). Slid e back the stop. Do not sta ck paper above th e indicated mark. 4 Push the tray back in.[...]

  • Page 48

    Loading Paper 2-16 ❖ User Guid e Figure 2.3 T rays 4 and 5 paper orienta tio n To p V i e w Tr a y 4 1 Dupl ex pr int ing 2 Simplex printing Load the following sizes with the long edge on the left (leading into the pri nter): Letter Executive A4 To p V i e w Tr a y 5 1 Dupl ex pr int ing 2 Simplex printing Load the following sizes with the long e[...]

  • Page 49

    Loading Paper Chapter 2: Loading Print Medi a ❖ 2-17 50 Sheet Bypass Feeder The 50 Sheet Bypass Fe eder holds up to 50 sheets of 20 lb (80 g/m 2 ) paper . Refer to the secti on “Selecting Print Media” (page 2 -2) for ac ceptable m edia sizes and weig hts. 1 If necessary , pull out the extension tra y to fit the length of paper to be used. 2 P[...]

  • Page 50

    Loading Paper 2-18 ❖ User Guid e 4 Push t he pap er as far a s it can go i nto the prin ter . 5 When fi nishe d print ing fr om th e Bypa ss Feede r , re move any remain ing pa per fro m the tray an d push back t he extensi on tray (if ne cessar y), as paper wi ll be fed fro m the Bypass Feeder if it is selected in the tray s equ ence.[...]

  • Page 51

    Loading Paper Chapter 2: Loading Print Medi a ❖ 2-19 Figure 2.4 50 Sheet Bypass Feeder pape r orientation (long edge f eed) To p V i e w 1 Simplex printing 2 Dupl ex pr int ing Load the following paper sizes with the long edge leading into the printer: Letter Statement Executive A4 A5[...]

  • Page 52

    Loading Paper 2-20 ❖ User Guid e Figure 2.5 50 Sheet Bypass Feeder pape r orientation (short edge f eed) To p V i e w 1 Simplex printing 2 Dupl ex pr int ing Load the following paper sizes with the short edge leading into the printer: Legal Folio Ledger A3 A6[...]

  • Page 53

    Loading Paper Chapter 2: Loading Print Medi a ❖ 2-21 Figur e 2.6 50 Sheet B ypass Feeder envelope o rientation 1 To p V i e w 1 Com-10, DL, or Monarch Envelope 2 C5 Envelop e 1 Some PostScript ap plications require that the envelopes be loaded with the return address corner on the right side of the stack and leading as the envelopes go into the p[...]

  • Page 54

    Loading Paper 2-22 ❖ User Guid e Figur e 2.7 50 Sheet B ypass Feeder T ranspar ency orient ation To p V i e w 1 T ran sparenc y The stripe must be on the leading e dge of the transparency . The rough side of the transparency is up and the sm ooth sid e is down.[...]

  • Page 55

    Loading Paper Chapter 2: Loading Print Medi a ❖ 2-23 100 Envelop e Feeder The 100 Envelope Feeder is an optional paper handling device available for the prin ter . Refer to T able 2.1 on page 2- 4 for accep table en velope sizes. 1 Prepare a stack of envelopes, making sure all flaps are closed and the envelopes are n ot stuck together . 2 Lift th[...]

  • Page 56

    Autom atic Tray Swi tching 2-24 ❖ User Guid e Automa tic T ray Switching Automatic tray sw itching, a vailable for both PCL and PostScript jobs, enables you t o group two or more input trays together into one logical tray , and in a specifi c order in which the trays will be sear ched to satisfy an input request. T ray switching is useful for: ?[...]

  • Page 57

    Automati c T ray Switch ing Chapter 2: Loading Print Medi a ❖ 2-25 Paper Size/T ype Mismatch Paper size/type mismat ch occurs when the re quested size is not available in the p rinter . This can be caused by running out of p a per in a tray th at is conf igured for the requeste d paper , or by re questing a pape r that is not configured in the pr[...]

  • Page 58

    Duplex (T wo-Sid ed) Pri nting 2-26 ❖ User Guid e Duplex (T wo-Sided) Printing Once the optional Duplex Module is installed and Duplex printing is enabled in the C ontrol Panel, you can print two-sided (duplex) jobs. Dup lex printing can also be enabled from your printer driver . Use only the size pa per listed in T able 2.3 for two-sided jobs. D[...]

  • Page 59

    Chap ter 3: P rint ing ❖ 3-1 Printing C h a p t e r 3 Introduction ................. ............. ................... ............. ........ 3-2 Using the P rinter Driver s ......................... ............. .............. 3-3 Installing the Printer Drive rs ................ ............. .............. 3-4 Configuring the Pr inter Drivers [...]

  • Page 60

    Intro duction 3-2 ❖ User Guid e Introd uction This chapter provides in fo rmation on: • Using printer drivers to control the pri nter’ s output. • The features of the printer’ s Control Panel, and its use to generate printer reports such as the Configuration She et. For information on network-spec ific printing issues and printer manageme[...]

  • Page 61

    Using the Printe r Drivers Chap ter 3: P rint ing ❖ 3-3 Using th e Printer Driver s Y our printer offers many special features that are designed to pr odu ce the h ighe st q ual it y bla ck a nd w hite pri nts while giving you the fl exibility you need to print a variety of documents. These features are accessed throug h the printer drivers. The [...]

  • Page 62

    Using th e Printe r Drivers 3-4 ❖ User Guid e Installi ng the Printe r Drivers Inside the cover of the Produ ct CD-ROM case is a booklet with instructions on how to load your prin ter drivers. In addition, your Sy stem Administ rator can downloa d drivers directly to your workstation. Configuring the Print er Drive rs When you initially use any o[...]

  • Page 63

    Using the Printe r Drivers Chap ter 3: P rint ing ❖ 3-5 Using the Drive r’ s Features At a minimum, your printer’ s drivers enable you to control the following aspects of printing : • Select an input tra y from which to draw paper or other print m edia. • Se l ect a n ou tp ut bi n to wh ich the p ri nt j ob w ill be delivered. • Select[...]

  • Page 64

    Using th e Printe r Drivers 3-6 ❖ User Guid e T ab le 3.3 Print er driv er fea tures Feat ure Driver Secure Printing Proof Printing Cover Sheets Edge- to-Edge N-Up Wa t e r - mark Overlay Duplex PCL 5e W i n d o w s 9 5 / 9 8 C C CCCCCC W i n d o w s N T 4 . 0 C C CCCCCC PCL 6 W i n d o w s 9 5 / 9 8 C C CCCCN C W i n d o w s N T 4 . 0 C C CCCCN [...]

  • Page 65

    Using the Printe r Drivers Chap ter 3: P rint ing ❖ 3-7 Secure Printing Use this feature when your printer is used a s a remote workgroup printer and y ou need to print a confidential document. It is only av ailable when the opti onal hard drive is installed. T o use this feature, select Sec ure Prin t and enter a 4-digit numeric password, wh ere[...]

  • Page 66

    Using th e Printe r Drivers 3-8 ❖ User Guid e Cover Sheets Use this feature when you want the fi rst page of your document to be prin ted on different pape r stock. In this way , you can specify the paper size or media ty pe to be used for the front cover of the document. Edge-to-Ed ge This feature lets you print text a nd images to the physical [...]

  • Page 67

    Using th e Control Panel Chap ter 3: P rint ing ❖ 3-9 Using the Control Panel The Cont rol P ane l: • Displays information about the status of t he printer (or the job in progress). • Provides the means for changing printer settings an d printer defaults to contro l how it operates. • It allows you to print reports and password-protected pa[...]

  • Page 68

    Usin g the Control Panel 3-10 ❖ User Guid e The Display The Control Panel's display performs two functions. • It informs you of printer status c onditions, such as when toner is low , when a pap er tray is empty , when a job is in process, and so on. For exam ple, when you turn on the printer , the display will show after warming up: This [...]

  • Page 69

    Using th e Control Panel Chap ter 3: P rint ing ❖ 3-11 The Indicator Light s The Control Panel contains four indicator lights. T able 3.4 describes the function of ea ch Indicator Light . T able 3 .4 Indic ator ligh ts and thei r functi ons Ligh t Fu nction On Line (Gree n) Lights when t he printer is onli ne. Flashes when th e printer is going f[...]

  • Page 70

    Usin g the Control Panel 3-12 ❖ User Guid e The Keys The Control Panel keypad consists of eight keys, identified with international sy mbols and/or labe led in English. The keys are also numbered 0 - 7. T able 3.5 describes the function of e ach key . T ab le 3.5 Contro l Panel keys an d their functio ns Key Desc ription On Line • If the printe[...]

  • Page 71

    Using th e Control Panel Chap ter 3: P rint ing ❖ 3-13 Item Down • If in the menu system, causes the Control Panel to scroll through the items in the current menu from top to bottom. • If not in the menu system, this key is ignored. Va l u e U p • If in the menu system, and an item is displayed, causes the Control Panel to scroll through th[...]

  • Page 72

    Usin g the Control Panel 3-14 ❖ User Guid e Menu Options T able 3.6 on the next page lists the variables that can be controlled at the printer’ s Control Panel, organized by menu in the order in which they appea r whe n scrolling through the disp lay . Since these variables are generally used in configuring the printer’ s default settings—a[...]

  • Page 73

    Using th e Control Panel Chap ter 3: P rint ing ❖ 3-15 T able 3. 6 Menu Option s Menu Descript ion and Items Job Menu Allows you to cancel the job current ly processed by PCL or PostS c ript, or to force a form feed on a partially formatted job in PCL. Cancel Jo b Cancels the job currently printing. Form F eed Causes a partia l P CL page to be ej[...]

  • Page 74

    Usin g the Control Panel 3-16 ❖ User Guid e Tr a y M e n u Allows you to access tray settings for PCL and PostScript jobs. Env elope Size 1 Defines the envelope size that is loaded in the envelope feeder . Envelope T ype 1 Define s t he e nv elop e ty pe tha t is loa ded in t he enve lope feeder . MBF Size 1 Defin es the paper size th at is loade[...]

  • Page 75

    Using th e Control Panel Chap ter 3: P rint ing ❖ 3-17 PCL Me nu Allows you to establish the default configuration for the printer when printing PCL emulation jobs. Font Number Sets the default font in PCL. Pitc h Sets the pitch of the default font in PCL when the default font already sel ected is a scala ble fixed pi tch font. Point Si ze Sets t[...]

  • Page 76

    Usin g the Control Panel 3-18 ❖ User Guid e Syste m Menu Allows you to set general printer features. Lang uage Sets the la nguage used for Control P anel display messages and generated reports. Paper S ize Sets the default paper si ze used in PCL and PostScript. Paper T ype Sets the default paper type use d in PostScript and P CL. Page Policy All[...]

  • Page 77

    Using th e Control Panel Chap ter 3: P rint ing ❖ 3-19 Syste m Menu (co ntinu ed) Resoluti on Sets the default resolution for PCL and PostScript j obs. Output T imeout Determines how many seconds the system will wait after a bin is filled before directing output to an alterna te bin. Output Of fset Enables or disables alternately offsetting outpu[...]

  • Page 78

    Usin g the Control Panel 3-20 ❖ User Guid e Paral lel Menu Allows you to set options for the parallel port connection. Port E nable Enables or disables the parallel port. Port T imeout Sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence. Paral lel PDL Sets the default Print Description [...]

  • Page 79

    Using th e Control Panel Chap ter 3: P rint ing ❖ 3-21 USB M enu Allows you to set options for the USB port connection. Port E nable Enables or disables the USB port. Port T imeout Sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence. USB PDL Sets the default Print Description Language e[...]

  • Page 80

    Usin g the Control Panel 3-22 ❖ User Guid e Ethe rnet M enu (co ntinu ed) NetBE UI PDL Sets the default emulation for the Ethernet NetBEUI i nter face. NetBE UI Bin PS Enables or disables the NetBEUI binary mode of PostScript. AppSocket Enabl Enables or disa bles the Ethernet AppSock et interface. AppSocket PDL Sets the default P r int Descriptio[...]

  • Page 81

    Using th e Control Panel Chap ter 3: P rint ing ❖ 3-23 To k e n R i n g Menu Allows you to set options for the T oken Ring port connection (and appears only if the optional T oken Ring int er face is insta lled). LPR E nable Enables or disables the T oken Ring LPR protocol. LPR B anne r Enables or disa bles the LPR banner sheet. LPR P DL Sets the[...]

  • Page 82

    Usin g the Control Panel 3-24 ❖ User Guid e To k e n R i n g Menu (co ntinu ed) TT alk Enable Enables or disables the T oken Ring T okenT alk protocol. HTTP En able Enables or disables the T oken Ring HTTP Server protocol. IP Address Re s Sets the method u sed to resolve ( assign) the IP address, incl udin g Sub Net ma sk and de fault gate way . [...]

  • Page 83

    Using th e Control Panel Chap ter 3: P rint ing ❖ 3-25 Nove ll Menu Allows you to modify Novell parameters. Novell Enable Enables or disables the Novell pro tocol. Nov ell PD L Sets the default Print Description Language e mulation for the Novell protocol. Nove ll Bina ry PS Enables or disables the Novel l binary mode of PostScr ipt. Novell Mode [...]

  • Page 84

    Usin g the Control Panel 3-26 ❖ User Guid e Print M enu Allows you to generate p rinter reports. Config Sheet Prints a Config uration Sheet showin g the printer's current information and menu settings. PCL Dem o P rints a sa mple page demonstrating the printer's cap a bilities. PCL Fo nt List Prints a list of PCL fonts currently loaded.[...]

  • Page 85

    Using th e Control Panel Chap ter 3: P rint ing ❖ 3-27 Rese t Menu Allow s you to access printer reset functions (and appears only when the printer is powered on w hile holding down the Online and Enter keys). Factor y D efaults Resets menus to factory defaults. Network Default s Resets parameters in the Ethernet, T oken Ring, and Novell Menus to[...]

  • Page 86

    Usin g the Control Panel 3-28 ❖ User Guid e Printing a Password Job T o print a password job sent to the printer and stored in the option al hard drive (such as a secure job o r proof job) , follow these steps: 1 At the Control Panel, press Menu Up or Menu Dow n until you see: 2 Press Item Up or I tem Down and you wil l see: 3 Enter the job’ s [...]

  • Page 87

    Using th e Control Panel Chap ter 3: P rint ing ❖ 3-29 Deleting a Pass word Job T o delete a password job sent to the printer and stored in the option al hard drive (such as a secure job o r proof job) , follow these steps: 1 At the Control Panel, press Menu Up or Menu Dow n until you see: 2 Press Item Up or I tem Down and you wil l see: 3 Enter [...]

  • Page 88

    Usin g the Control Panel 3-30 ❖ User Guid e Generating a Printer Repor t Y our printer pro vides the following reports that can be printe d: • Con figuration Sheet •P C L D e m o •P C L F o n t L i s t • PostScript Font List •M e n u M a p • T est Print • Disk Directory ( if the optional hard drive is i nstalled ) •F a u l t H i s[...]

  • Page 89

    Using th e Control Panel Chap ter 3: P rint ing ❖ 3-31 Using the 10-bin Mail box/Colla tor The 10-bin Mailbox/Coll at or is an optional output dev ice available for the printer . It handles all s upported paper sizes, except A6 and enve lopes, in 10 individually addressable bins at up to 100 sheets per bin . Mailbox Sorter Modes There are two dif[...]

  • Page 90

    Usin g the Control Panel 3-32 ❖ User Guid e Dupl ex Printin g Wit h the optional duplex unit installed , you can print two-sided ( duplex) jobs. Use only the paper size listed in T able 2.3 on page 2-26. Do not use envelopes, postcards, transparenc ies, o r label pape r for dupl ex job s. T o print duplex, select it in your printer driver when yo[...]

  • Page 91

    Using th e Control Panel Chap ter 3: P rint ing ❖ 3-33 Fig ure 3.2 Duplex binding orientat ion and Co ntrol Pane l menu s ettings Portrait Orienta tion: Set Duplex t o Long Edge . Portrait Orientation: Set Duplex to Short Edge . Landscape Orientati on: Set Duplex to Long Edge . Landscape Orie ntation: Set Duplex to Short Edge .[...]

  • Page 92

    Using the Fin isher 3-34 ❖ User Guid e Using the Finisher Features The finisher option has three o utput bins with a total maximum cap acity of 2,000 unstapled sh eets, up to 667 unstapled sheets per bin. Stapled output c a n be se nt to al l three bins. Built-in Stapler The stapler can staple set s o f up to 50 sheets. It ha s three stapling mod[...]

  • Page 93

    Using the Finis her Chap ter 3: P rint ing ❖ 3-35 Job Offsetting The finisher supports offsetting of printed jobs in al l three bins. Supp orted Pa per Sizes All sizes of paper can be sent to the finisher except A6 and Envelopes. Mixed sizes of paper can be sent to the finisher bins as lo ng as all the pa per within a s ingle job is the same size[...]

  • Page 94

    Using the Fin isher 3-36 ❖ User Guid e Bin Level Sensors Finishe r s ensors can dete ct the following bin c onditions: •E m p t y •5 0 % •F u l l When a bin is ful l a nd the stack height does not allow additional sets to be sent to it, the dest ination of additional sets directed to the full bin is determined by the Output T imeout system [...]

  • Page 95

    Using the Finis her Chap ter 3: P rint ing ❖ 3-37 Bin Capacity Each Fi nisher Bin is capa ble of stacking up to 667 s heets of 20 lb. paper for long edge feed (LEF) paper sizes and 333 sheets for short edge feed (SEF) paper sizes. The maximum stack height is decreased when stapled sets are delivered to each bin, since stapled sets affect the stab[...]

  • Page 96

    Using the Fin isher 3-38 ❖ User Guid e Stapling Pos itions Stapling positions can be set at the User Interface or by the System Administ rator . Letter , Statement, B5-JIS and Execut ive Paper Figure 3.3 illus trates the approximate position of staples for Letter , Statement, B5-JIS and Exec utive paper in Portrait, Landscape, and Inverse Landsca[...]

  • Page 97

    Using the Finis her Chap ter 3: P rint ing ❖ 3-39 A4 Pape r Figure 3.4 illus trates the approximate position of staples for A4 paper in Portrait, Landscape, and Inverse Landscape Modes based upon the stapling position indi cated i n the le ft hand column. Figure 3.4 Stapling positions for A4 paper Staplin g Positio n Portr ait Lands cape Inverse [...]

  • Page 98

    Using the Fin isher 3-40 ❖ User Guid e A5 Pape r Figure 3.5 illus trates the approximate position of staples for A5 paper in Portrait, Landscape, and Inverse Landscape Modes based upon the stapling position indi cated i n the le ft hand column. Figure 3.5 Stapling positions for A5 paper Staplin g Positio n Portr ait Lands cape Inverse Lands cape [...]

  • Page 99

    Using the Finis her Chap ter 3: P rint ing ❖ 3-41 A3 Pape r Figure 3.6 illus trates the approximate position of staples for A3 paper in Portrait, Landscape, and Inverse Landscape Modes based upon the UI parameters indica ted in the left hand colu mn. Figure 3.6 Stapling positions for A3 paper Staplin g Positio n Portrai t Land scape Inverse Lands[...]

  • Page 100

    Using the Fin isher 3-42 ❖ User Guid e Ledger , Legal, B4-JIS and F olio Paper Figure 3.7 illus trates the approximate position of staples for Ledger , Legal, B4-JIS and Folio paper in Portrait, Landscape, and Inverse Landscape Modes based upon the UI parameters indicated in the left hand c o lumn. Figure 3.7 Stapling positions for Ledger , Legal[...]

  • Page 101

    Using the Finis her Chap ter 3: P rint ing ❖ 3-43 Paper Outpu t Except ion Conditio ns If a bin is not availabl e, sets are d irected to an available bin. The new bin is used until the original requested finisher bin is emptied. It is possible to send a combination of commands to select an output de stination or featu re that cannot be p rocessed[...]

  • Page 102

    Using the Fin isher 3-44 ❖ User Guid e[...]

  • Page 103

    Chapte r 4: Main taining t he Printer ❖ 4-1 Maintaining the Printer C h a p t e r 4 Regular Printer M aintenance ................... ............. .............. 4-2 Cleaning the Pr inter .. ............. ................... ............. ........ 4-2 Replacing the Laser Print Cart ridge .. ............. .................... . 4-3 Standard Config[...]

  • Page 104

    Regular Printer Mainten a nce 4-2 ❖ User Guid e Regular Printer Maintenance Y our printer is d esigned to need very little ongoing maintenance other tha n the replacements of consumable items as they reach their end of use. It is recommen ded that maintenance items be replaced when the end o f use warnings appear on the Control Panel to avoid unt[...]

  • Page 105

    Replacing t he Laser Print Cartridge Chapte r 4: Main taining t he Printer ❖ 4-3 Replacing the Laser Print Cartr idge This section describes how to replace th e printer Laser Print Cartridge in both a standard configuration pr inter and a printer with a Dupl e x Module attached. If your printer does not have a D uplex Module installed, go to the [...]

  • Page 106

    Replacing the Laser Print Cart ridge 4-4 ❖ User Guid e Standard Configu ratio n Follow this procedure to rep lace the Laser Print Cartridge on a standa rd con figuration printer . 1 Open Door A. 2 Open the front cover ( which is spring loaded; y ou must hold it ope n or e lse it w ill sh ut). 3 Remove the Laser Print Cartridge by lifting the ambe[...]

  • Page 107

    Replacing t he Laser Print Cartridge Chapte r 4: Main taining t he Printer ❖ 4-5 4 Remove the ne w La ser Pr int Car tridge f ro m its pac kage and pull out t he pr otec tive paper sheet from the drum shutter . 5 Hold the Laser Print C artridge horizonta lly and gent ly shake it 5 to 6 tim es to even ly dist ribut e the toner i nsi de. 6 Hold the[...]

  • Page 108

    Replacing the Laser Print Cart ridge 4-6 ❖ User Guid e 7 Gently pull the sealing tape straight out in the direction of the arro w . If the tape is pulled out a t an angle, it may break. 8 Close the front cover and Door A. When closing Door A, follow the instruction lab el on the door for the correct location at which to push the door closed.[...]

  • Page 109

    Replacing t he Laser Print Cartridge Chapte r 4: Main taining t he Printer ❖ 4-7 Dupl ex Co nfigurat ion Follow this procedure to replace the L aser Print Cartridge on a printer with th e Duplex Module installe d. 1 Open the Duplex Module by pulling on it s latch. 2 Open Door A. 3 Open the front cover ( which is spring loaded; y ou must hold it o[...]

  • Page 110

    Replacing the Laser Print Cart ridge 4-8 ❖ User Guid e 5 Remove the ne w La ser Pr int Car tridge f ro m its pac kage and pull out t he pr otec tive paper sheet from the drum shutter . 6 Hold the Laser Print C artridge horizonta lly and gent ly shake it 5 to 6 tim es to even ly dist ribut e the toner i nsi de. 7 Hold the amber handle with one han[...]

  • Page 111

    Replacing t he Laser Print Cartridge Chapte r 4: Main taining t he Printer ❖ 4-9 9 Close the front cover and Door A. When closing Door A, follow the instruction lab el on the door for the correct location at which to push the door closed 10 Close the Duplex Module.[...]

  • Page 112

    Replacing the Maintenance Kit 4-10 ❖ User Guid e Replacing the Maintena nce Kit The Maintenance Kit i ncludes these items: • Fuser Cartridge • Bias T ransfer Roll (BTR) • 15 feedrolls (three for each p aper input tray) The Fuser Cartridge, feedrolls and BTR have expected useful lives of 300,000 impressions. Printing can co ntinue beyond thi[...]

  • Page 113

    Adding Staple s to the F inisher Chapte r 4: Main taining t he Printer ❖ 4-11 Adding Staples to the Finisher The printer will pause during a stapling job when the staple cartridge in the o ptional Finisher is e mpty . Follow these steps to pl a ce a new staple cartridge into th e Finishe r . 1 Open t he acc ess door on the side of the Fini sher .[...]

  • Page 114

    Adding Staples to the Finisher 4-12 ❖ User Guid e 4 Slide a ne w set of staples into the cartridge and pull t he tab to release the pack aging. Make sure the arrows on the package of stapl es face up. 5 Slide th e full Stap le Cartridge int o the Finish er until it snap s into plac e. 6 Close the acces s door . Stapling can now continue .[...]

  • Page 115

    Chap ter 5 : T roub lesho oting ❖ 5-1 T r oubleshooting C h a p t e r 5 Before Y ou Begin Trou bleshooting ........... ............. .............. 5-3 Hardware ............ ............. ................... ............. .............. 5-4 Software ............. ............. ............ .................... ............. . 5-4 Trays and Covers[...]

  • Page 116

    Troubleshoo ting 5-2 ❖ User Guid e Solving Printin g Problems .......... ................... ............. ...... 5-26 Solving Print Q uality Problems ......... .................... ............ 5-30 Additional Sou rces of Trouble shooting Assist ance ....... ...... 5-38[...]

  • Page 117

    Before Y ou Begin T roubleshooting Chap ter 5 : T roub lesho oting ❖ 5-3 Before Y ou Begin T roubleshooting If it becomes necessary for you to take corrective actions, note the following sa fety ti ps and then begin your troubleshooting by checking for possible hardware, software, and printer maintenance problems. Be sure to obser ve the safety g[...]

  • Page 118

    Befo re Yo u Be gin Trou bles hooti ng 5-4 ❖ User Guid e If your printer is not opera ting properly , make sure that the following hardware and software issues have been consi dered: Hardware • Is the printer plugg ed in? • Is the printer switched on? Software • Is the correct printer driver installed and selected for your printer configu r[...]

  • Page 119

    Error Messages Chap ter 5 : T roub lesho oting ❖ 5-5 Error Messages Y our printer displays messages on the Control Panel when operator interv ention is required. There are two types of messages that require attention: • Printer fault messages are those that relate to printer shutdown, such as a paper jam. Ac tion must be taken to resolve the fa[...]

  • Page 120

    Pape r J ams 5-6 ❖ User Guid e Paper Jams Y our printer has been designed to provide reliable, trouble-free operation. Ho wever , you m ay experience an occasiona l paper jam. When the printer detec ts a misfeed or a paper jam, th e printing process is halted and a Control Panel message is displayed. After the paper jam has been cleared, the prin[...]

  • Page 121

    Paper Jams Chap ter 5 : T roub lesho oting ❖ 5-7 T able 5.1 Paper Jam Messages Message Descrip tion/ Correc tive Ac tion Check Staple Cartridge The Stapler cartridge is not in position . V erify that the Stapler cartridge has been installed. and that it contains staples. Clear Area A Clear Env/Bypass A paper jam has occurred in Area A. C lear the[...]

  • Page 122

    Pape r J ams 5-8 ❖ User Guid e Clear Area A,B Reset Tray 3 A paper jam ha s occurred in Areas A an d B. Use one of t he following procedures to clear Area A: • “Clearing Are a A (W itho ut Duplex Module)” (page 5-14), or • “Clearing Area A (With Du plex Module)” (page 5-16). Then clear Area B (page 5-18) and reset T ray 3. Clear Area [...]

  • Page 123

    Paper Jams Chap ter 5 : T roub lesho oting ❖ 5-9 Close Door E Door E is open. Close Door E, the Gate Cover of the finisher . Close Door F Door F is open. Close Door F , t he T ransport Cover of the finisher . Close Door G Door G is open . Close Door G, the T op Cover of the finisher . Close Staple Door The finisher’ s stapler door is open. Clos[...]

  • Page 124

    Pape r J ams 5-10 ❖ User Guid e Fin Fail H5-86 Power Off/On Finisher stacker lower limit switch problem. Power off the printer . Then power it b ack on agai n. Install Staple Cartridge The finisher is out o f staples. R emove the empty Staple Cartridge and install a new one. Refer to “Adding Staples to the Finish er” (page 4-11). Paper Jam Cl[...]

  • Page 125

    Paper Jams Chap ter 5 : T roub lesho oting ❖ 5-11 Paper Jam Clear Area B,C A paper jam has occurred in Areas B an d C. Clear Areas B and C (page 5-18). Paper Jam Clear Area C A paper jam ha s occurred in Area C. Clear Area C (page 5-18). Paper Jam Clear Area D A paper jam ha s occurred in Area D. Clear Area D (page 5-19). Paper Jam Clear Area E A[...]

  • Page 126

    Pape r J ams 5-12 ❖ User Guid e Paper Jam Clear Env Feeder The printer cannot feed from the Envelope Feeder . Open the Envelope Feeder and remove any ja mmed envelopes. Paper Jam Clear Tray 5 A paper jam has occurred in T ray 5. Open T ray 5 and remove jammed paper . See “Clearing Pape r Jams” (page 5 -6) a nd “Clearing T ray 5” (page 5-2[...]

  • Page 127

    Paper Jams Chap ter 5 : T roub lesho oting ❖ 5-13 Stapl Fail H5-92 Power Off/On The Staple Head did not switch ON within the specifie d time. Power OFF and ON the printer . Stapl Fail H5-93 Power Off/On The Stapler Failed in the Front Corner position . Power OFF and ON the printer . Stapl Fail H5-94 Power Off/On The Stapler Failed in the Front St[...]

  • Page 128

    Pape r J ams 5-14 ❖ User Guid e Clearing Area A (W it hout D uplex Module ) Follow the proc edure below to clear a paper jam from Area A when the Control Panel display reads Clear Area A an d th e pr in ter doe s not ha ve t he Dup lex Module installed. 1 Remove the Fac e-up Bin by lifting it up and o ut. 2 Open Door A. 3 Remove any jammed paper [...]

  • Page 129

    Paper Jams Chap ter 5 : T roub lesho oting ❖ 5-15 B If the pap er is jammed in the Fuser a rea, remove it carefully witho ut to uchin g the Fuser . If it bec omes difficult to pull out the paper , locate the green knob— at the same time, press i t in and turn it unti l the pap er is adequ ately out and e asy to pull. Never to uch the F user a r[...]

  • Page 130

    Pape r J ams 5-16 ❖ User Guid e Cleari ng Area A (W it h Dupl ex Modu le) Follow the proc edure below to clear a paper jam from Area A when the Control Panel display reads Clear Area A an d there is a Duplex Module installed on the print er . 1 Remove any paper from the Face-up T ray , then open the Dupl ex Modu le. 2 Open Door A. 3 Remove any ja[...]

  • Page 131

    Paper Jams Chap ter 5 : T roub lesho oting ❖ 5-17 B If the pap er is jammed in the Fuser a rea, remove it carefully witho ut to uchin g the Fuser . If it bec omes difficult to pull out the paper , locate the green knob— at the same time, press i t in and turn it unti l the pap er is adequ ately out and e asy to pull. Never to uch the h eater a [...]

  • Page 132

    Pape r J ams 5-18 ❖ User Guid e Clearing Area B Follow the proc edure below to clear a paper jam from Area B of th e printer when the C ontrol Panel display reads Clear Are a B . Clearing Area C Follow the p rocedure below to clear a paper jam from Area C of the 2,500 Sheet Feed er when the Control Panel display reads Cl ear Area C . 1 Open Door [...]

  • Page 133

    Paper Jams Chap ter 5 : T roub lesho oting ❖ 5-19 Clearing Area D Follow the procedure below to clear a paper jam from Area D (Mailbox/Collator) when the Control Panel display reads Cl ear Area D . 1 Open Door D. 2 Remove any jammed paper . 3 Close Door D.[...]

  • Page 134

    Pape r J ams 5-20 ❖ User Guid e Clearing Area E Follow the procedure below when the Control Panel display reads: Paper Jam Clear Area E . Clearing Area F Follow the procedure below when the Control Panel display reads: Paper Jam Clear Area F . 1 Lift the plastic roll cover un d er the paper transp ort, using the tab as indicated. Remov e any pape[...]

  • Page 135

    Paper Jams Chap ter 5 : T roub lesho oting ❖ 5-21 Clearing Area G Follow the procedure below when the Control Panel display reads: Paper Jam Clear Area G . Clearing Ar ea H Follow the procedure below when the Control Panel display reads: Paper Jam Clear Area H . 1 Raise the cover of the Door G and remove any jammed paper . 2 Close Door G when you[...]

  • Page 136

    Pape r J ams 5-22 ❖ User Guid e Clea ring T ray 5 Follow the procedure belo w to clear a pape r jam fr om T ra y 5 of the 2,500 Sheet Feeder when the Control Panel display reads Re set Tray 5 . 1 Open Door C and remove any j ammed paper . Then clo se Door C. 2 Open and remove T ray 3 by lifting the tray from the front. Carefull y pu ll out any ja[...]

  • Page 137

    Paper Jams Chap ter 5 : T roub lesho oting ❖ 5-23 3 Open T rays 4 and 5. Carefully remove any jammed paper . Reseat t he pap er in t he tray s. 4 Lift the T r ay 5 transp ort and carefull y remove any jammed paper , then close T rays 4 and 5.[...]

  • Page 138

    Pape r J ams 5-24 ❖ User Guid e Clearing the Dupl ex Module Follow the procedure below to clea r a paper jam from the Duplex Module when the Control Panel displa y reads Clear Duplx Unit . 1 Open the Duplex Module. 2 Open the inside cover of the Duplex Module.[...]

  • Page 139

    Paper Jams Chap ter 5 : T roub lesho oting ❖ 5-25 3 Remove any jammed paper in the d irection of the arrow . 4 Close the inside cover of the Duplex Module, then close the Duplex Module.[...]

  • Page 140

    Solvin g Print ing Pr oblem s 5-26 ❖ User Guid e Solving Printing Problems Consult T able 5.2 for corrective actions when the printer will not print or when the printed output is not what you expect. T able 5. 2 Printer op eration pro blems Probl em Action The printer wil l not print at all, or a file sent from the client/server will not print. 1[...]

  • Page 141

    Solvin g Prin ting P roble ms Chap ter 5 : T roub lesho oting ❖ 5-27 A printed pag e does not look as expected. 1. Make certain tha t the software application you are using to create your print job is configured properly . Refer to your software documentation. 2. Make sure the correct driver is being used . 3. Send a file containing PCL or PostSc[...]

  • Page 142

    Solvin g Print ing Pr oblem s 5-28 ❖ User Guid e PostScript commands are printed in stead of the PostScript j ob. 1. Make certain that the softw are application you are using to crea te your job is configured properly . Refer to your software documentation. 2. The job sent to the printer might have included an incorrect header , and therefore not[...]

  • Page 143

    Solvin g Prin ting P roble ms Chap ter 5 : T roub lesho oting ❖ 5-29 A PostScript or PCL job fails to print. For a PostScript job, do the following. • Check that you are using a PostScript or PCL printer driver . • For a PostScript job, set the Print PS Errors item in the System Menu to On and re-send th e job. • If an error page prints, th[...]

  • Page 144

    Solvin g Print Qualit y Proble ms 5-30 ❖ User Guid e Solving Print Quality Probl ems T able 5.3 lists common print q uality problems, the possible cause, and recommended actions. The cases li sted in T able 5.3 are probable cause s only , and may not repr esent all of the possib le cases that may occur under actual operating conditi ons. If you e[...]

  • Page 145

    Solvin g Print Qualit y Proble ms Chap ter 5 : T roub lesho oting ❖ 5-31 Blan k Prin ts Entire printed page is blank wi th no visi ble print. If just installed, the Laser Print Cartridge insert (tape) may still be in place. Remove the tape insert . Multiple sheets a re being fed from the paper tray at the same time. Remove the paper from the pape[...]

  • Page 146

    Solvin g Print Qualit y Proble ms 5-32 ❖ User Guid e Spot dele tions Areas of the print are extremely light or missing. Damp paper stock . Replace the paper stock. Defective Laser Print Cartridge, or the cartridge is at its end of life. Replace the La ser Print Cartridge. Ve r t i c a l l i n e deletions Localized print d eletions forming narrow [...]

  • Page 147

    Solvin g Print Qualit y Proble ms Chap ter 5 : T roub lesho oting ❖ 5-33 Horizo ntal line deletions Localized print d eletions appearin g as ban ds running across the page perpendicular to the direction of paper movement. Defective paper stock, creases, fol ds, etc . Replace t he paper stock. V ertical dark str eaks Black lines running across the[...]

  • Page 148

    Solvin g Print Qualit y Proble ms 5-34 ❖ User Guid e Repeti tive hor izontal dark streaks Black lines running across the page perpendicular to the direction of paper movement. Contaminated paper path. Print several blank sheets of paper to remove any toner accumulations. Defective Laser Print Cartridge, or the cartridge is at its end of life. Rep[...]

  • Page 149

    Solvin g Print Qualit y Proble ms Chap ter 5 : T roub lesho oting ❖ 5-35 Unfu sed or pa rtiall y fuse d image The printed ima ge is not fully fused to the paper and easily ru bs off. Damp paper stock. Replace pape r stock. Heavy or unusual paper stock. Use only a pproved paper/media.Refer to the User Guide . Defective Fuser . Replace the Fuser . [...]

  • Page 150

    Solvin g Print Qualit y Proble ms 5-36 ❖ User Guid e Blurred prints Image is blurred at the edges . Poor paper condition. Inspect/replace the paper stock. Paper is damp. Replace t he paper stock. Random deleti ons Random light areas an d deletions. Poor paper condition. Inspect/replace the paper stock. Paper is damp. Replace t he paper stock. T a[...]

  • Page 151

    Solvin g Print Qualit y Proble ms Chap ter 5 : T roub lesho oting ❖ 5-37 Grainy Gr aphics A graphic ima ge is coarse or grainy (like a brick or checkerboa rd pa tter n) ra the r tha n a smooth halftone. The printer tried to print a complex graphic image with inadequate memory . Refer to the User Guide for memory requirements. Broke n Page/P age T[...]

  • Page 152

    Additional Sources of Troubleshooting Assistance 5-38 ❖ User Guid e Additional So ur ces of T roubleshooting Assistance If you encounter an error message, problem, or print defect that you are unable to correct by using y our User Guide or the On-Line H elp system, you may n eed to contact your System Admin istrator or refer to the System Adm ini[...]

  • Page 153

    Append ix A: Printer Specif ications ❖ A-1 Printer Specifications A p p e n d i x A[...]

  • Page 154

    Printe r Specifica tions A-2 ❖ User Guide Imaging Method El ectro -P hoto grap hy Exposure System Semicondu ction laser beam (la ser diode) scanning Image Resolution 600 x 600 dpi 1200 x 1200 dpi image quality 300 x 300 (PCL5e only) Wa r m U p T i m e Less then 60 seconds after power on Continuous Print Speed 32 ppm or 40 ppm Printable Area Full [...]

  • Page 155

    Printer Specif ications Append ix A: Printer Specif ications ❖ A-3 Factory Provided Features • Two adjustable trays (500 sheet each) standard (desktop configuration) • 50 Sheet Bypass Feeder • Face-down Bin (500 sheets) • Face-up Bin (200 sheets) • 32 Mbyte DRAM Memor y •P C L 5 e e m u l a t i o n •P C L 6 e m u l a t i o n • Pos[...]

  • Page 156

    Printe r Specifica tions A-4 ❖ User Guide Av ailab le Options • Hard Disk Drive • 16, 32, and 64 Mbyte DRAM DIMMs • 8 Mbyte F lash ROM DIMM s • 2,500 Sheet Feeder with one 500 sheet tray (adjustable) and two 1,000 sheet trays (Letter , Executive or A4 only) • Duplex Module • 10 Bin Mailb ox/Collator • 100 Envelope Feeder • Finishe[...]

  • Page 157

    Appendix B: Notices and Cer tifications ❖ B-1 Notices and Certifications A p p e n d i x B FCC Notices.. .USA ............... ............ .................... ............. . B- 2 Radio Frequency .. ............. ................... ............. ............. . B-2 Certifications...Can adian ................. ............. .................... [...]

  • Page 158

    FCC Not ices. ..U SA B-2 ❖ User Guide FCC Notices...USA Radio Frequency BA SE P RINTER This equipment generates, uses and can ra d iate radio frequency energy , and if not installed and used in accordan ce with t he instructi on manual s, may c ause interference with ra d io communica tions. This equipment has been tested and fo und to comply wit[...]

  • Page 159

    FCC Notic es...USA Appendix B: Notices and Cer tifications ❖ B-3 Changes or modifications not sp e cifically a pproved by the manufacturer may vo id authority granted by the FCC to operate the equipmen t. Shielded cables must be used with this equipment to maintain comp liance with FCC regulations. BASE PRINTER WI TH TOKEN RING CARD OR WITH 10BAS[...]

  • Page 160

    FCC Not ices. ..U SA B-4 ❖ User Guide If this equipment does ca use harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Re-orient or relocate the receiving antenna. • Increase th[...]

  • Page 161

    Certifications... Canadian Appendix B: Notices and Cer tifications ❖ B-5 Certifications...Canadian 60 HZ, 115V The equipment is listed by the Underw riters Laboratories, UL 1950, ce rtified by Canadian Sta ndards Association, CSA22.2, No. 95 0[...]

  • Page 162

    Euro pean Market s B-6 ❖ User Guide European Markets The CE marking applied to this product symbolises Xerox Ltd Declar ation of Conformity with t he following applicable Directives of the European Union. Council Directive 73/2 3/ EC amended by Council Directive 93/68/EEC, on the ha rmonisation of the laws of the Member States related to equipm e[...]

  • Page 163

    Europea n Marke ts Appendix B: Notices and Cer tifications ❖ B-7 BASE PRINTER WI TH TOKEN RING CARD OR WITH 10BASE2 ETHERNET INTERFACE CARD This becomes a Class A p roduct with either of these options installed. BASE PRINTER WI TH FINISHER/ST A PLER OPTION This becomes a Class A product with this option install e d. EN55022 Conf igurat ion S peci[...]

  • Page 164

    Safety Extra Low Voltage Approval B-8 ❖ User Guide Safety Extra Low V oltage Approval The printer’ s printing system is in complianc e with various governm ental ag encies a nd nat ional saf ety regulations. All system ports meet the requiremen ts for Safety Extra Low V oltage (SEL V) circuits for connection to customer-owne d devices and netwo[...]

  • Page 165

    Index I X User Guide A Area E Locati on on printe r • 1-17 Area F Locati on on printe r • 1-17 Area G Locati on on printe r • 1-17 Area H Locati on on printe r • 1-17 A3 size paper Dimensions • 2-4 , 2-6 Support ed trays/ bins • 2-4 , 2-6 A4 size paper Dimensions • 2-4 , 2-6 Support ed trays/ bins • 2-4 , 2-6 A5 size paper Dimension[...]

  • Page 166

    C Use r Guid e C Com10 si ze envelop es Dimensions • 2-5 , 2-6 Suppor ted trays/ bins • 2-5 , 2-6 Configurat ion Sheet Printing • 1-18 Connecti ons for options Locati on on pr inter • 1-15 Control P anel • 3-9 ➝ 3-13 Display Desc ription • 3-10 Locati on on pr inter • 3-9 Indicato r lights Desc ription • 3-11 Locati on on pr inter[...]

  • Page 167

    H User Guide Feedrolls Also see Maintenance Ki t Location in printe r • 1-16 Fini sher out put bins Locati on on pr inter • 1-17 Folio size paper Dimensions • 2-4 , 2-6 Suppor ted trays/ bins • 2-4 , 2-6 Fonts PCL Emulations • 1-9 Post Script 3 • 1-9 Front cover Locati on on pr inter • 1-15 , 1-17 Fuser/Fuser C artridge Also see Maint[...]

  • Page 168

    S Use r Guid e 50 Sheet Bypass Feeder • 2-4 Storin g • 2-7 Unaccepta ble for use • 2-3 W eig hts supp orted • 2-2 Paper jams • 5-6 ➝ 5-25 Caus es • 5-6 Cleari ng • 5-6 ➝ 5-25 From Area A (with Dupl ex Module) • 5-16 ➝ 5-17 From Area A (w ithout D uplex Module) • 5-14 ➝ 5-15 From Area B • 5-18 From Area C • 5-18 From Ar[...]

  • Page 169

    Numerics User Guide Tray 5 Capaci ty • 2-4 , 2-5 Loading • 2-14 ➝ 2-16 Locati on on pr inter • 1-16 Paper orientatio n • 2-16 Pape r sizes sup porte d • 2-4 Troubleshooting Paper jams • 5-6 ➝ 5-25 Print quality problems • 5-30 ➝ 5-37 Printer operation p roblems • 5-26 ➝ 5-29 Numerics 10-bin Mailbox/Collat or Bin capaci ty ?[...]