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Apple U10C012 manual

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Table of contents for the manual

  • Page 1

    Cable Modem Router Model Number: U10C012 User ’ s Guide Rev . 1.1 Firmwar e 5.1 1.1 1 17 September 17 th , 2004[...]

  • Page 2

    User ’ s Guide 2 Contents 1. BEFORE YOU BEGIN ........................................................................................................... 4 Understand the Cabl e M odem’s Featur es .......................................................................................... ............. 4 Contact Y our Loca l Cable Op erator .....[...]

  • Page 3

    User ’ s Guide 3 Cable Modem .................................................................................................................... ............................... 33 Cable Modem Informa tion ................................................................................................................... 33 Cable Modem S tatus ...[...]

  • Page 4

    User ’ s Guide 4 1. Befor e Y ou Begin Y our new cable modem provides high-speed access to the Internet by an ac tive Internet Connection through your cable service provider . This user guide descri bes how to set up and use the cable modem. Before installing the cable modem, you s hould read this user guide to ensure proper cable modem operation[...]

  • Page 5

    User ’ s Guide 5 Prepar e Y our Area for Cable Modem Installation Before installing your cable modem, you shoul d first prepare your area. T o do this: 1. Locate your cable outlet and ensure that it is located within proper distance of your cable modem and computer . Be sure not to bend the cable as this may strain the connector and cause damage.[...]

  • Page 6

    User ’ s Guide 6 Be sure to follow the instructions provi ded for the port that you want to use. Using the USB port allows you to install the cable modem more quickly and easily than using the Ethernet port, because you do not have to instal l and configure a network interface card (NIC). USB, however , only enables you to connect one com puter t[...]

  • Page 7

    User ’ s Guide 7 3. You will see the following Welcom e screen. 4. Click “Next>”. You will see the following Sta rt screen.[...]

  • Page 8

    User ’ s Guide 8 5. Click “Next>”. You will see the following ‘Co mplete’ screen. 6. Click “Finish”. You will see below screen, and then select ‘ Yes.’ Now you can connect the[...]

  • Page 9

    User ’ s Guide 9 USB cable to the PC by following next section instructions. Installing the Hardwar e This section explains how to connect the cable m odem to the computer , wall outlet, and electrical outlet. T o install the hardware: 1. Power off the com puter 2. Connect one end of the coaxial cable to the cable modem’ s cable connector . Con[...]

  • Page 10

    User ’ s Guide 10 2. Insert the CD into the PC’ s CD-ROM and click Next . Y ou will see the following screen. 3. Select Sear ch for the best driver for your device (Recommended) . Then select Next . Y ou will see the following screen.[...]

  • Page 11

    User ’ s Guide 11 4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive. Click Next to have W indows search for the necess ary driver files. Y ou will see the following: 5. Select the updated driver (Recommended) Ambit USB Cable Modem and click next. Y ou will see the following screen.[...]

  • Page 12

    User ’ s Guide 12 CAUTION: Y ou must verify that Ambit USB Cable Modem appears on the screen. If USB Composite Device appears, you must click Back twice and specify the corr ect location of the driver files. DO NOT pr oceed if USB Composite Device is displayed in the above window . Contact your cable pr ovider for further assistance. 6. Click Nex[...]

  • Page 13

    User ’ s Guide 13 7. If the above screen appears, you must insert the W indows 98 CD so that W indows can copy the remaining files. 8. After files copying is done, you will see the following screen: 9. Click Finish to complete the installation. Y ou will see the following screen.[...]

  • Page 14

    User ’ s Guide 14 10. Choose Ye s to restart your computer . 11. After the computer is rebooted, verify that the USB LED is lit on the front of you cable modem. If not, refer to the troubles hooting section later in this chapter .[...]

  • Page 15

    User ’ s Guide 15 Installing the Softwar e Drivers in Windows Me Operating System T o install the cable modem software driv ers using the W indows Me operating system: 1. Power on your PC. After your computer boots, W indows detects the cable modem. The Found New Hardware screen appears, fo llowed by the Found New Hardware W izard screen. 2. Inse[...]

  • Page 16

    User ’ s Guide 16 4. Click Next . The computer automatically in stalls the necessary driver files. 5. Click Finish after the computer has copied the necessary f iles. Y ou will see the follo wing screen.[...]

  • Page 17

    User ’ s Guide 17 6. Click Ye s to restart the computer[...]

  • Page 18

    User ’ s Guide 18 Installing the Softwar e Drivers in W indows 2000 Operating System T o install the cable modem software dr ivers using the W indows 2000 operating system: 1. Power on your PC. After your computer boots, W indows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware W izard screen. 2. [...]

  • Page 19

    User ’ s Guide 19 3. Select Sear ch for a suitable driver for my device (r ecommended . Then select Next . Y ou will see the following screen 4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive. Click[...]

  • Page 20

    User ’ s Guide 20 Next to have W indows locate the necessary driver files. Y ou will see the following screen. 5. Click Next to install the driver fi les for the cable modem. Y ou will see the following screen.[...]

  • Page 21

    User ’ s Guide 21 7. Click Finish to complete the installation. 8. After the installation is completed, verify th at the USB LED is lit on the front of you cable modem. If not, refer to the troubles hooting section later in this chapter .[...]

  • Page 22

    User ’ s Guide 22 Installing the Softwar e Drivers in Window s XP Operating System 1. Power on your PC. After your computer boots, W indows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware W izard screen. 2. Choose the softwar e automatically (Recommended) . Click Next to continu e. Y ou will see [...]

  • Page 23

    User ’ s Guide 23 3. Click Finish to complete the installation.[...]

  • Page 24

    User ’ s Guide 24 T roubleshooting the USB Installation None of the LEDs is on when I power on the LAN Cable Modem. Check the connection between the power adapter and the cable modem . Powe r off the LAN Cable Modem and wait for 5 Seconds and power on the m odem again. If the problem still exists, you may have a hardware problem. When attempting [...]

  • Page 25

    User ’ s Guide 25 4. Select USB Composite Device and click Remove 5. Click Refr esh The Add New Hardware W izard window a ppears, displaying the device name USB Composite Device . Refer to the proper operating system instru ctions in this chapter for inform ation on reinstalling the driver properly . All of the LEDs on the fr ont of my modem lo o[...]

  • Page 26

    User ’ s Guide 26 necessary files from you computer . 3. Installing the Modem Using the Ethernet Port This chapter explains the process for insta lli ng your cable modem using the Ethernet port. See Chapter 2 “Installing the Cable Modem Using th e USB Port” for instructi ons on installing the cable modem using the USB port. Y ou can use the c[...]

  • Page 27

    User ’ s Guide 27 properly . T roubleshooting the Ethernet Installation None of the LEDs are on w hen I power on the Cable Modem. Check the connection between the power adapter and the cable m odem. Power off the Cable Modem and wait for 5 seconds and power on the modem again. If the problem still exists, you may have a hardware problem. The Ethe[...]

  • Page 28

    User ’ s Guide 28 • If you are using a cable splitte r , try removing the splitter and connect the cable modem directly to the cable wall outlet. W ait seve ral minutes for the cable modem to re-esta blish communications with your cable service provider . • Y our Ethernet or coaxial cable may be damaged. T ry using another cable. • If none [...]

  • Page 29

    User ’ s Guide 29 4. Cable Modem Router LEDs and Connectors This chapter describes the functions of th e cable modem router ’ s LEDs and connectors. When the pwr , sync , and ready LEDs are lit, th e cable modem r outer is working properly . The usb or enet 1, 2, 3, 4 LEDs should also be lit dependi ng on what port is being used. The following [...]

  • Page 30

    User ’ s Guide 30 Connectors on the Back of the Modem This list of connectors describes where to connect the cables and power adapter when installing the cable modem. 1. Power : This is where you plug the included po wer adapter . Remember to use only the power adapter that came with the cable modem . 2. Ethernet 10/100 Port 1, 2, 3, 4: This is w[...]

  • Page 31

    User ’ s Guide 31 5. W eb User Interface Accessing the Web User Interface 1. The PC connected to the cable modem must support TCP/IP connection and dynamic DHCP IP address acquisition, and must ha ve a web browser installed. 2. Open the web browser and set the URL location as: http://192.168.100.1 3. Click LOGIN. Enter user for User name and user[...]

  • Page 32

    User ’ s Guide 32 4. If the user enters an incorrect user name and/or password, the web user interface dis plays “401Unauthorized”.[...]

  • Page 33

    User ’ s Guide 33 Web User Interface Home Page A main menu is shown at the top of the pages and the user can select different options to view the cable modem information. They include: Cable Modem Cable Modem Information[...]

  • Page 34

    User ’ s Guide 34 Cable Modem S tatus[...]

  • Page 35

    User ’ s Guide 35 Downstr eam[...]

  • Page 36

    User ’ s Guide 36 Upstream[...]

  • Page 37

    User ’ s Guide 37 Upstream Burst[...]

  • Page 38

    User ’ s Guide 38 Operation Configuration[...]

  • Page 39

    User ’ s Guide 39 Event Log • Contact E-mail Address Enter E-mail address for sending event log. • SMTP Server Name Enter SMTP Server Name for sending event log. • Apply Any configuration changes must be followed by “ Apply ” before changes will occur . • E-mail Log Send current event log to e-m ail address specified. • Refresh Upda[...]

  • Page 40

    User ’ s Guide 40 Gateway Information This page shows gateway information. Gateway Information • Refresh Click “ Refresh ” to get current gateway information. • Connected Computers Click “ Connected Computers ” to show computers attach ed to the cable modem .[...]

  • Page 41

    User ’ s Guide 41 • Refresh Click “ Refresh ” to get connected computers information.[...]

  • Page 42

    User ’ s Guide 42 Firewall T ime Pr ovision This page allows configuration of Time Provision to get the current time via specific provision mode. Firew all – T ime Pr ovision • TOD / NTP Check “ TOD ” to enable Time Provision using TOD. Check “ NTP ” to enable Time Provision using NTP. • NTP Primary Server: Specify NTP Primary Serve[...]

  • Page 43

    User ’ s Guide 43 T OD filter This page allows configuration of web access filters to block all internet traffic to and f rom specific network devices based on time of day settings. Firew all – T OD Filter • Connected Computers Click “ Connected Computers ” to specify day & time to block certain computer in the network. • Computer N[...]

  • Page 44

    User ’ s Guide 44 Firew all – T OD Filter • Day(s) to Block Check day(s) to block internet access for the “Add Com puter”. • Time of Day to Block Check Time of Day to block access for the “Add Computer”. • Applications Block Check Applications to block for the “Add Computer” • Apply Any configuration changes must be followed[...]

  • Page 45

    User ’ s Guide 45 W eb filter This page allows configuration of content filters to block to and from specific network devices based on keyword and domain name entries. A list of "trusted computers" can also be entered that are not subject to the filters entered. Specific Firewall fe atures can also be enabled. It is highly recommended t[...]

  • Page 46

    User ’ s Guide 46 Uncheck “ Enable ” to disable ActiveX filter. • Filter Popup Windows Check “ Enable ” to enable Popup Windows filter. Uncheck “ Enable ” to disable Popup Windows filter • Block Fragmented IP Packets Check “ Enable ” to enable blocking Fragmented IP Packets. Uncheck “ Enable ” to disable blocking Fragmente[...]

  • Page 47

    User ’ s Guide 47 Log This page allows configuration of Firewall event log reporting via email alerts and a lo cal view of the attacks on the system. Firew all – Log • Contact E-mail Address Enter E-mail address for sending Firewall event log. • SMTP Server Name Enter SMTP Server Name for sending Firewall event log. • Apply Any configurat[...]

  • Page 48

    User ’ s Guide 48 Content Filter Setup This page allows configuration of URL content filter rules. Content Filter – Setup • URL Keyword Blocking Check “ Enable ” to enable URL Keyword Blocking. Uncheck “ Enable ” to disable URL Keyword Blocking. • URL Domain Blocking Check “ Enable ” to enable URL Domain Blocking. Uncheck “ En[...]

  • Page 49

    User ’ s Guide 49 Select Domain from the list and click “ Remove Domain ” to delete Domain from the list. • Apply Any configuration changes must be followed by “ Apply ” before changes will occur.[...]

  • Page 50

    User ’ s Guide 50 V iolation Log This page provides a local view of the content filter log. Content Filter – V iolation Log • Contact E-mail Address Enter E-mail address for sending Content Violation log. • SMTP Server Name Enter SMTP Server Name for sending Content Violation log. • Apply Any configuration changes must be followed by “ [...]

  • Page 51

    User ’ s Guide 51 Tools Ping This page provides ping diagnostics to help with IP connectivity problems. T ools - Ping • Ping Target Specify target IP address. • Start Test Click to start ping test. • Ping Size Specify ping packet size in bytes. • Abort Test Click to abort ping test. • No. of Pings Specify number of pings. • Clear Resu[...]

  • Page 52

    User ’ s Guide 52 T race Route This page provides trace route diagnostics to help with IP connectivity problems. T ools – T race Route • Tracert Target Specify trace route target IP address. • Start Test Click “ Start Test ” to start trace route test. • MAX Hops Specify maximum hops. • Abort Test Click “ Abort Test ” to abort tr[...]

  • Page 53

    User ’ s Guide 53 Client List This page shows connected computer in client list. T ools – Client List • Refresh Click “ Refresh ” to get updated results.[...]

  • Page 54

    User ’ s Guide 54 Password This page allows you to change the user’s password. T ools – Password • Password Specify new password. • Re-Enter Password Re-Enter new password. • Apply Any configuration changes must be followed by “ Apply ” before changes will occur.[...]

  • Page 55

    User ’ s Guide 55 Factory Defaults This page allows you to restore factory defaults to the system. T ools – Factory Defaults • Restore User Factory Defaults Check “ Yes ” to restore user firewall and content filter to factory defaults. • Apply Any configuration changes must be followed by “ Apply ” before changes will occur.[...]