Apple WS 9650 manual

Service Source K Po wer Macintosh 8600/ 9600 & WS 9650 Power Macintosh 8600/200, 8600/250, 8600/300, 9600/200, 9600MP/200, 9600/233, 9600/300, 9600/350, WS 9650/233, and WS 9650/350[...]

Service Source K Basics Po wer Macintosh 8600/9600 & WS 9650[...]

Basics Overview - 1 Overview The Power Macintosh 8600, 9600, and Workgroup Server 9650 computers share the same housing. These systems feature a chassis design that allows you to access the logic board and its components (including the plug-in microprocessor card) simply by removing the side access panel. This flexible design makes these systems ea[...]

Basics Overview - 2 F eatures of the P ower Macintosh 8600/200 include • 200 MHz PowerPC™ 604e microprocessor card with built-in FPU • 32 MB of DRAM, expandable to 512 MB using 168-pin, 70 ns, 64-bit EDO* DRAM DIMMs • 256K Level 2 cache • 2 MB VRAM, expandable to 4 MB • 2 GB hard drive • Two SCSI DMA buses supporting up to eight SCSI [...]

Basics Overview - 3 • Support for Open Transport networking • Mac™ OS system software 7.5.5 Features of the P ower Macintosh 8600/250 and 8600/300 include • 250 or 300 MHz PowerPC™ 604e microprocessor card with built-in FPU • 32 MB of DRAM, expandable to 512 MB using 168-pin, 70 ns, 64-bit EDO* DRAM DIMMs • 1 MB of Inline Cache • 2 [...]

Basics Overview - 4 • Two high-speed GeoPort serial ports • CD-ROM drive at 24x-speed • CD-quality stereo sound in/out • Support for Open Transport networking • Mac™ OS system software 7.6.1 Features of the P ower Macintosh 9600/200, 9600/200MP , and 9600/233 include • 200 MHz PowerPC™ 604e processor or multiprocessor card or 233 MH[...]

Basics Overview - 5 • Six PCI expansion slots • 24-bit video input/output support • Built-in AAUI and 10BASE-T Ethernet • Two GeoPort serial ports • CD-ROM drive at 12x-speed • CD-quality stereo sound in/out • Support for Open Transport networking • Mac™ OS system software 7.5.5 Features of the P ower Macintosh 9600/300 and 9600/3[...]

Basics Overview - 6 • Integrated Iomega Zip drive • Two SCSI DMA buses supporting up to eight SCSI devices and transfers up to 10 MB/s (internal bus only) • Six PCI expansion slots • 24-bit video input/output support • Built-in AAUI and 10BASE-T Ethernet • Two high-speed GeoPort serial ports • CD-ROM drive at 24x-speed • CD-quality [...]

Basics Overview - 7 • 512K or 1 MB Level 2 cache • 4 MB VRAM on video card • One or two 4 GB Ultra Wide hard drive(s) • Three SCSI channels: one internal Ultra Wide SCSI-3 (up to 40 MB/s); one internal Fast SCSI-2 (10 MB/s); one external SCSI-1 (5 MB/s) • Six PCI expansion slots • Built-in AAUI and 10BASE-T Ethernet • Two GeoPort seri[...]

Basics Configurations - 8 Configurations The P ower Macintosh 8600/200 comes standard with • 200 MHz PowerPC 604e microprocessor card • 32 MB of DRAM • 2 MB of VRAM • 256K Level 2 cache DIMM • 2 GB hard drive • AppleCD 1800i 12x CD-ROM • Zip drive The P ower Macintosh 8600/250 and 8600/300 come standard with • 250 or 300 MHz PowerPC[...]

Basics Configurations - 9 • 4 GB hard drive • Integrated Iomega Zip drive • AppleCD 24x CD-ROM drive The P ower Macintosh 9600/200, 9600/200 MP , and 9600/233 come standard with • 200 or 233 MHz PowerPC 604e microprocessor card • 32 MB of DRAM • 4 MB of VRAM • 512K Level 2 cache • 4 GB hard drive • AppleCD 1800i 12x CD-ROM drive T[...]

Basics Configurations - 1 0 • 1 MB of Inline Cache • 4 GB hard drive • Integrated Iomega Zip drive • AppleCD 24x CD-ROM drive The W orkgroup Server 9650/233 comes standard with • 233 MHz PowerPC 604e microprocessor card • 64 MB of DRAM • 4 MB of VRAM • 512K Level 2 cache • 4 GB Ultra Wide hard drive • AppleCD 1800i 12x CD-ROM dr[...]

Basics Configurations - 1 1 The W orkgroup Server 9650/350 comes standard with • 350 MHz PowerPC 604e microprocessor card • 64 MB of DRAM • 4 MB of VRAM • 1 MB Level 2 cache • Two 4 GB Ultra Wide hard drives • AppleCD 24x-speed CD-ROM drive In addition, there are three solution bundles f or the WS 9650/ 350: • Application Server Solut[...]

Basics PowerPC 604e Microprocessor - 12 PowerPC 604e Microprocessor The Power Macintosh 8600 and 9600 Series and Workgroup Server 9650 computers feature the PowerPC 604e RISC microprocessor. The PowerPC 604e microprocessor is installed via a card that plugs into the logic board, allowing for maximum flexibility with future upgrades. Features of the[...]

Basics Peripheral Component Interconnect (PCI) - 1 3 Peripheral Component Interconnect (PCI) The Power Macintosh 8600 and 9600 Series and Workgroup Server 9650 computers offer a Peripheral Component Interconnect (PCI) expansion bus. Because the PCI bus is an industry standard, most existing PCI 2.0-compliant cards (with the addition of a Mac OS-spe[...]

Basics Dual In-Line Memory Modules (DIMMs) - 14 Dual In-Line Memory Modules (DIMMs) The computers in this manual ship with extended data output (EDO) DRAM dual in-line memory modules (DIMMs) instead of DRAM SIMMs. Whereas SIMMs have 72 pins, DIMMs have 168 pins. The extra pins provide a 64-bit data path, compared to a 32-bit data path for SIMMs. In[...]

Basics Dual In-Line Memory Modules (DIMMs) - 15 Important : The Power Macintosh 8600 Series computers also use VRAM DIMMs (112-pin 70 ns or faster) instead of VRAM SIMMs. The VRAM SIMMs used in earlier Power Macintosh models are not compatible. Note: While the Power Macintosh 8600 and 9600 Series and Workgroup Server 9650 computers ship with EDO DI[...]

Basics Memory Configurations - 16 Memory Configurations The Power Macintosh 8600 logic board has eight DRAM DIMM slots, each with a 64-bit data bus. You can increase the computers’ DRAM to a total of 512 MB using 5-volt, 64-bit-wide, 168-pin, extended data output (EDO) or fast-paged mode (FPM), 70 ns DIMMs. The Power Macintosh 9600 and Workgroup [...]

Basics Memory Configurations - 17 wish to take advantage of the computer’s interleaving capability, which provides maximum performance, you must install the DIMMs in matching pairs and in paired slots. Note: Memory interleaving allows the computer to read or write to its memory while other memory reads or writes are occurring, thus providing for [...]

Basics Memory Configurations - 18 Figure: PM 8600 Series DRAM DIMM Slots DRAM, VRAM, cache slots (front of computer) DRAM DIMM slots* B4 slot B3 slot B2 slot B1 slot A4 slot A3 slot A2 slot A1 slot Bank 1 slot Bank 2 slot Bank 1 slot Bank 2 slot VRAM DIMM slots[...]

Basics Memory Configurations - 19 Figure: PM 9600/WS 9650 DRAM DIMM Slots ,, (front of computer) DRAM DIMM slots* B6 slot B5 slot B4 slot B3 slot B2 slot B1 slot A6 slot A5 slot A4 slot A3 slot A2 slot A1 slot[...]

Basics Ethernet Support - 2 0 Ethernet Support There are two Ethernet ports on the PM 8600 and PM 9600/WS 9650 logic boards: an AAUI port and a 10BASE-T port. You can use only one Ethernet port at one time, however. If you have cables plugged into both Ethernet ports, the computer uses the 10BASE-T port by default. AV Support The Power Macintosh 86[...]

Basics GeoPort - 2 1 GeoPort Geoport is a hardware and software communications architecture that has been optimized for computer- telephony integration. It has three main attributes: • It lets any computer connect to any telephone (analog or digital, public or private) anywhere in the world. • Once connected, it supports an arbitrary number of [...]

Basics PC Compatibility Cards - 2 2 By attaching an Apple GeoPort Telecom Adapter to these computers, you can enjoy all the features of a 33.6 modem, including data, fax, send and receive, and voice capabilities. The GeoPort Telecom Adapter serves as a line interface to standard (analog) telephone lines. The adapter is capable of sending or receivi[...]

Basics The Cuda Chip - 2 3 The Cuda Chip The Cuda is a microcontroller chip. Its function is to • Turn system power on and off • Manage system resets from various commands • Maintain parameter RAM (PRAM) • Manage the Apple Desktop Bus (ADB) • Manage the real-time clock Many system problems can be resolved by resetting the Cuda chip (see S[...]

Basics Resetting the Logic Board - 2 4 Resetting the Logic Board Resetting the logic board can resolve many system problems (refer to “Symptom Charts” for examples). Whenever you have a unit that fails to power up, you should follow this procedure before replacing any modules. 1 Unplug the computer. 2 Remove the battery from the logic board. 3 [...]

Basics Resetting the Logic Board - 2 5 5 Make sure the battery is installed in the correct +/- direction. 6 Reassemble the computer and test the unit. Note: This procedure resets the computer’s PRAM. Be sure to check the computer’s time/date and other system parameter settings afterwards. Note: If this procedure resolves the problem, claim an a[...]

Basics Fast SCSI - 2 6 Fast SCSI The Power Macintosh 8600, 9600, and WS 9650 offer Fast SCSI support on the internal 50-pin SCSI-2 connector, which provides for significantly enhanced data throughput. The internal SCSI bus on these computers supports transfer rates up to 10 MB/sec. Only one internal terminator is allowed on the Fast SCSI bus. In th[...]

Basics Ultra Wide SCSI - 2 7 If you are connecting an additional unterminated device to the Fast SCSI-2 bus in a WS 9650, leave the termination block attached to the end of the SCSI ribbon cable. If the device you want to connect is terminated, remove the termination block and attach the device to the end of the SCSI ribbon cable. Ultra Wide SCSI T[...]

Basics Ultra Wide SCSI - 2 8 JackHammer can transfer data through the Ultra SCSI-3 portion of the card at rates up to 40 MB/s (as allowed by the SCSI-3 specification). The PCI portion of the card is capable of data transfer rate bursts up to 132 MB/s. This capability means the Workgroup Server 9650/233 and 9650/350 can receive data as fast as the d[...]

Basics Ultra Wide SCSI - 2 9 factory, as well as the PCI SCSI card itself, have already reserved certain SCSI ID numbers on the Ultra Wide SCSI-3 bus. Other ID numbers are available for assignment to SCSI devices that are added later, as shown below. SCSI ID # Device 0 Factory-installed hard drive(terminated) 1 Second factory-installed hard drive ([...]

Basics Ultra Wide SCSI - 3 0 Internal SCSI Buses on the WS 9650 There are three SCSI buses on the WS 9650: SCSI-3 Ultra Wide (68-pin); SCSI-2 Fast (50-pin); and SCSI-1 Slow (50-pin). This section describes these three SCSI buses and how units are configured at the factory. All internal hard drives in the WS 9650 are connected to the 68-pin Ultra Wi[...]

Basics Ultra Wide SCSI - 3 1 There is a 50-pin, SCSI-1 Slow connector on the logic board; however, the 50-pin SCSI Fast bus should be used in most cases because it offers better performance. A total of seven devices can be attached to the SCSI-1 bus, which transfers data at a maximum rate of 5 MB/s. All devices on the same SCSI bus must have unique[...]

Basics Ultra Wide SCSI - 3 2 The internal hard disk drive (SCSI ID 0) is connected to the Ultra Wide SCSI-3 bus. One 5.25" Hard Disk Drive or two 3.5"Hard Disk Drives can be installed on the floor of the server and connected to the Ultra Wide SCSI-3 bus. (Some Workgroup Server models come with a second Hard Disk Drive [SCSI ID 1] installe[...]

Basics Rear View Diagram - 3 3 Rear View Diagram The PM 8600 and PM 9600/WS 9650 computers offer the following external ports: SCSI, AAUI and 10BASE-T Ethernet, serial printer (GeoPort compatible), serial modem (GeoPort compatible), DB-15 video, ADB, sound input and output, composite/S-video input and output (Power Macintosh 8600 Series), and left/[...]

Basics Rear View Diagram - 3 4 Figure: PM 8600 Rear Panel S-Video Input Port S-Video Output Port Composite Video Output Ports Audio Input Ports Audio Output Ports Ethernet 10 Base- T Sound Input SCSI Printer Modem Video ADB Sound Output AAUI Ethernet IN OUT L R[...]

Basics Rear View Diagram - 3 5 Figure: PM 9600 Series Rear Panel Ethernet 10 Base- T Sound Input SCSI Printer Modem ADB Sound Output AAUI Ethernet[...]

Basics Rear View Diagram - 3 6 Figure: WS 9650 Rear P anel[...]

Basics Logic Board Diagram - 3 7 Logic Board Diagram The following drawings illustrate the connectors on the PM 8600 and PM 9600/WS 9650 logic boards.[...]

Basics Logic Board Diagram - 3 8 Figure: PM 8600/200 Logic Board PCI Slots Battery ROM SIMM Processor Card Slot Power On/Off Internal SCSI External SCSI 3.3V Power Supply CD Audio Floppy Drive Power Supply Cuda Reset Cache DIMM DRAM Slots DRAM Slots B4 B3 B2 B1 A4 A3 A2 A1 VRAM A1 B1 A2 B2 AV Module Speaker LED DAV Fan[...]

Basics Logic Board Diagram - 3 9 Figure: PM 8600/250 & 8600/300 Logic Board PCI Slots Battery ROM SIMM Processor Card Slot Power On/Off Internal SCSI External SCSI 3.3V Power Supply CD Audio Floppy Drive Power Supply Cuda Reset DRAM Slots DRAM Slots B4 B3 B2 B1 A4 A3 A2 A1 VRAM A1 B1 A2 B2 AV Module Speaker LED DAV Fan[...]

Basics Logic Board Diagram - 4 0 Figure: PM 9600/WS 9650 Logic Board PCI Slots Processor Card Slot Power On/Off Internal SCSI External SCSI 3.3V Power Supply CD Audio Floppy Drive Power Supply Cuda Reset Battery Speaker LED Fan ROM SIMM DRAM Slots DRAM Slots B4 B5 B6 B3 B2 B1 A4 A5 A6 A3 A2 A1[...]

Basics Repair Strategy - 41 Repair Strategy Service the PM 8600 and 9600 Series and WS 9650 computers through module exchange and parts replacement. Customers can request on-site service from an Apple Authorized Service Provider Plus (AASP+) or Apple Assurance. They can also choose carry-in service from an AASP. Ordering Apple Service Providers pla[...]

Basics Ordering - 42 Large businesses, universities, and K-12 accounts must provide a purchase order on all transactions, including orders placed through the AppleOrder system. Service providers not enrolled in AppleOrder may fax their orders to Service Provider Support (512-908-8125) or mail them to Apple Computer, Inc. Service Provider Support MS[...]

Basics Warranty and AppleCare - 4 3 Warranty and AppleCare The Power Macintosh 8600 and 9600 Series and Workgroup Server 9650 computers are covered under the Apple One- Year Limited Warranty. The AppleCare Service Plan is also available for these products. Service Providers are reimbursed for warranty and AppleCare repairs made to these computers. [...]

Service Source K Specifications Po wer Macintosh 8600/9600 & WS 9650[...]

Specifications Processor - 1 Processor CPU PM 8600/200 One PowerPC 604e RISC processor running at 200 MHz Built-in FPU Requires system software version 7.5.5 or later PM 8600/250 One PowerPC 604e RISC processor running at 250 MHz Built-in FPU Requires system software version 7.6.1 or later PM 8600/300 One PowerPC 604e RISC processor running at 300 [...]

Specifications Processor - 2 PM 9600/200 One PowerPC 604e RISC processor running at 200 MHz Built-in FPU Requires system software version 7.5.5 or later PM 9600MP/200 Two PowerPC 604e RISC processors running at 200 MHz Built-in FPU Requires system software version 7.5.5 or later PM 9600/233 One PowerPC 604e RISC processor running at 233 MHz Built-i[...]

Specifications Processor - 3 PM 9600/350 One PowerPC 604e RISC processor running at 350 MHz Built-in FPU Requires system software version 7.6.1 or later WS 9650/233 One PowerPC 604e RISC processor running at 233 MHz Built-in FPU Requires system software version 7.6.1 or later WS 9650/350 One PowerPC 604e RISC processor running at 350 MHz Built-in F[...]

Specifications Memory - 4 Memory DRAM PM 8600 Series 3 2 MB standard; expandable to 512 MB Uses 168-pin, 64-bit, 70 ns or faster EDO or FPM DRAM DIMMs PM 9600/200, 9600/ 200MP , 9600/233 3 2 MB standard; expandable to 768 MB Uses 168-pin, 64-bit, 70 ns or faster EDO or FPM DRAM DIMMs PM 9600/300 and 9600/350 6 4 MB standard; expandable to 768 MB Us[...]

Specifications Memory - 5 RO M 4 MB ROM VRAM PM 8600 Series 2 MB standard; expandable to 4 MB PM 9600/200, 9600/ 200MP , 9600/233 4 MB on standard PCI video card PM 9600/300 and 9600/350 8 MB on standard PCI video card WS 9650/233 and WS 9650/350 4 MB on standard PCI video card Clock/Calendar CMOS custom circuitry with long-life battery[...]

Specifications Memory - 6 Cache PM 8600/200 256K Level 2 cache DIMM PM 8600/250 and 8600/300 1 MB of Inline Cache on the processor card PM 9600/200, 9600/ 200MP , 9600/233 512K Level 2 cache (soldered to board) PM 9600/300, 9600/ 350 and WS 9650/350 1 MB of Inline Cache on the processor card WS 9650/233 512K Level 2 cache (soldered to board)[...]

Specifications I/O Interfaces - 7 I/O Interfaces SCSI Dual-channel asynchronous SCSI interface; external channel supports up to seven SCSI devices; internal channel supports a hard disk array WS 9650/233 and WS 9650/350 Three SCSI channels: one internal Ultra Wide SCSI-3 (up to 40 MB/s) on PCI card; one internal Fast SCSI-2 (10 MB/s); one external [...]

Specifications I/O Interfaces - 8 Ethernet One AAUI and one 10BASE-T Ethernet port (if cables are plugged into both ports, system defaults to 10BASE-T) Expansion PM 8600 Series Three PCI expansion slots PM 9600 Series Six PCI expansion slots WS 9650/233 and WS 9650/350 Six PCI expansion slots: one used by Ultra SCSI card and one used by video card [...]

Specifications I/O Interfaces - 9 Sound 16-bit stereo sound input and output ports[...]

Specifications I/O Devices - 10 I/O De vices K eyboard Standard, extended, or adjustable keyboard; keyboard draws 25-80 mA, depending on model type Mouse ADB Mouse II; mouse draws up to 10 mA Microphone Apple PlainTalk microphone standard[...]

Specifications Disk Storage - 1 1 Disk Storage Hard Drive PM 8600/200 2 GB fast internal SCSI hard drive and one Zip drive PM 8600/250 and 8600/300 4 GB fast internal SCSI hard drive PM 9600/200, 9600/ 200MP , 9600/233 4 GB fast internal SCSI hard drive PM 9600/300 and 9600/350 4 GB fast internal SCSI hard drive WS 9650/233 and WS 9650/350 One or t[...]

Specifications Disk Storage - 1 2 Floppy Drive One Apple SuperDrive 1.4 MB floppy drive CD-R OM Drive PM 8600/200 One internal AppleCD 1800i 12x CD-ROM drive PM 8600/250 and 8600/300 One internal AppleCD 24x CD-ROM drive PM 9600/200, 9600/ 200MP , 9600/233 One internal AppleCD 1800i 12x CD-ROM drive PM 9600/300, 9600/ 350 and WS 9650/350 One intern[...]

Specifications Disk Storage - 1 3 T ape Dri ve PM 8600/250 and 8600/300 Integrated Iomega Zip drive PM 9600/300 and 9600/350 Integrated Iomega Zip drive WS 9650/233 One internal DDS-2 DAT tape drive[...]

Specifications Electrical - 14 Electrical Line V oltage 100–240 VAC, RMS single phase, automatically configured Frequency 50–60 Hz, single phase Maximum Po wer DC Power: 390 W, not including monitor AC Power: 560 W maximum continuous; 700 W peak input[...]

Specifications Physical - 15 Physical Dimensions Height: 17.3 in. (43.9 cm) Width: 8.8 in. (22.4 cm) Depth: 17.3 in. (44.0 cm) W eight 35 lb. (15.9 kg); weight varies depending on devices installed[...]

Specifications Environmental - 16 En vironmental Operating T emperature 50 to 104° F (10 to 40° C) Storage T emperature –40 to 116.6° F (–40 to 47° C) Relative Humidity 5–95% noncondensing Maximum Altitude 10,000 ft. (3,048 m)[...]

Service Source K Troubleshooting Power Macintosh 8600/9600 & WS 9650[...]

Troubleshooting General - 1 General The Symptom Charts included in this chapter will help you diagnose specific symptoms related to your product. Because cures are listed on the charts in the order of most likely solution, try the first cure first. Verify whether or not the product continues to exhibit the symptom. If the symptom persists, try the [...]

Troubleshooting Cleaning Procedure for Card Connectors - 2 Cleaning Procedure for Card Connectors It is possible for residue to build up on the gold edge connector pins on some PCI cards, which could cause a variety of symptoms. If you are having problems with a PCI card, inspect the connector pins with a magnifying glass. If you find residue, use [...]

Troubleshooting Symptom Charts/ Power Supply - 3 Symptom Charts Power Supply System doesn’t power up 1 WS 9650 Only: Verify Ultra Wide SCSI cable is not damaged and that Velcro straps are secure and holding cable away from fan on side access panel. If necessary, replace Velcro straps and/or Ultra Wide SCSI cable if damage is visible. 2 Reseat pro[...]

Troubleshooting Symptom Charts/ Error Chords - 4 Error Chords One-part error chord sounds during startup sequence 1 Disconnect SCSI data cable from hard drive and reboot system. If startup sequence is normal, initialize hard drive. Test unit again with SCSI data cable connected. If error chord still sounds, replace hard drive. 2 Disconnect floppy d[...]

Troubleshooting Symptom Charts/ System - 5 System Does not power on, screen is black, fan is not running and LED is not lit 1 Check power cables. 2 Plug monitor directly into wall socket, and verify monitor has power. 3 WS 9650 Only: Verify Ultra Wide SCSI cable is not damaged and that Velcro straps are secure and holding cable away from fan on sid[...]

Troubleshooting Symptom Charts/ System - 6 1 0 Replace logic board. Retain customer's DIMMs.[...]

Troubleshooting Symptom Charts/ System - 7 Clicking, chirping, thumping, or rubbing 1 WS 9650 Only: Verify Ultra Wide SCSI cable is not damaged and that Velcro straps are secure and holding cable away from fan on side access panel. If necessary, replace Velcro straps and/or Ultra Wide SCSI cable if damage is visible. 2 Remove all PCI cards and test[...]

Troubleshooting Symptom Charts/ System - 8 System shuts down intermittently 1 Make sure air vents are clear. Thermal protection circuitry may shut down system. After 30 to 40 minutes, system should be OK. 2 Make sure power cord is plugged in firmly. 3 Replace power cord. 4 Check battery. 5 Reset Cuda chip. (Refer to The Cuda Chip in Basics for inst[...]

Troubleshooting Symptom Charts/ System - 9 System intermittently crashes or hangs 1 Verify system software is version 7.5.5 or later (PM 8600/ 200, 9600/200, 9600/233) or 7.6.1 or later (PM 8600/ 250, 8600/300, 9600/300, 9600/350, WS 9650). 2 Verify DIMMs are noncomposite. 3 Verify software is known-good. Do a clean install of system software. 4 Ve[...]

Troubleshooting Symptom Charts/ System - 1 0 During startup, following message is displayed, "This startup disk will not work on this Macintosh model...." 1 Verify that startup disk is good. 2 Verify system software is version 7.5.5 or later (PM 8600/ 200, 9600/200, 9600/233) or 7.6.1 or later (PM 8600/ 250, 8600/300, 9600/300, 9600/350, [...]

Troubleshooting Symptom Charts/ Video - 1 1 Video Screen is black, boot tone is present, drive operates, fan is running, and LED is lit 1 Adjust brightness on monitor. 2 Clear parameter RAM. Hold down <Command> <Option> <P> <R> during startup but before "Welcome to Macintosh" appears. 3 Reset Cuda chip. (Refer to T[...]

Troubleshooting Symptom Charts/ Video - 1 2 Screen is black, no boot tone and drive does not operate, but fan is running and LED is lit 1 Reset Cuda chip. (Refer to The Cuda Chip in Basics for instructions.) 2 Reset logic board. (Refer to Resetting the Logic Board in Basics for instructions.) 3 Remove all DRAM DIMMs and try replacing them one at a [...]

Troubleshooting Symptom Charts/ Video - 1 3 Boot tone is present and screen lights up, but nothing is displayed on screen 1 Reset Cuda chip. (Refer to The Cuda Chip in Basics for instructions.) 2 Reset logic board. (Refer to Resetting the Logic Board in Basics for instructions.) 3 Replace monitor cable. 4 Test with known-good monitor. Replace monit[...]

Troubleshooting Symptom Charts/ Floppy Drive - 14 Floppy Drive Internal floppy drive does not operate 1 Replace floppy disk with known-good disk. 2 Replace floppy drive cable. 3 Replace floppy drive. 4 Replace processor card. 5 Replace logic board. Retain customer's DIMMs. During system startup, disk ejects; display shows icon with blinking &q[...]

Troubleshooting Symptom Charts/ Floppy Drive - 15 4 Replace processor card. 5 Replace logic board. Retain customer's DIMMs. Attempts to eject disk, but doesn’t 1 Reseat floppy drive bezel and drive so bezel slot aligns correctly with drive. 2 Replace floppy drive. Internal floppy drive runs continuously 1 Replace disk with known-good floppy [...]

Troubleshooting Symptom Charts/ Hard Drive - 16 Hard Drive Single internal hard drive does not operate; drive doesn’t spin 1 Replace hard drive power cable. 2 Replace hard drive. If problem resolved, reinstall SCSI device driver and system software. 3 Replace power supply. No internal SCSI drives operate (PM 8600/9600) or no internal SCSI devices[...]

Troubleshooting Symptom Charts/ Hard Drive - 17 hard drive. On Ultra Wide SCSI-3 bus in WS 9650, internal rear drive is terminated and SCSI PCI card is auto- terminated. No other devices on bus should be terminated. (Refer to Basics chapter for detailed explanation of SCSI termination issues.) 4 Replace internal SCSI data cable to which non-operati[...]

Troubleshooting Symptom Charts/ Hard Drive - 18 • Open Control Panel folder and hold down Command key while double clicking on PCI SCSI JackHammer control panel. If diagnostic points to problem with PCI SCSI JackHammer card, replace JackHammer card. If not, continue with trou- bleshooting steps below. 6 Replace power supply. 7 Replace processor c[...]

Troubleshooting Symptom Charts/ Hard Drive - 19 4 If drive is not initialized, use Drive Setup to initialize. 5 Replace with known-good hard drive. 6 If hard drive still doesn't work, switch back to original hard drive and replace logic board. Works with internal or external SCSI devices but not with both 1 Verify there are no duplicate SCSI d[...]

Troubleshooting Symptom Charts/ Hard Drive - 20 explanation of SCSI termination issues.) 4 Refer to appropriate manual to troubleshoot defective external device.[...]

Troubleshooting Symptom Charts/ Peripherals - 21 Peripherals Cursor does not move 1 Check mouse connection. 2 Inspect inside of mouse for buildup of dirt or other contaminants. Clean mouse if necessary. 3 If mouse was connected to keyboard, connect mouse to computer ADB port instead. If mouse works, replace keyboard. 4 Replace ADB cable. 5 If mouse[...]

Troubleshooting Symptom Charts/ Peripherals - 22 Double-click doesn’t open application, disk, or server 1 Remove duplicate system folders. 2 Clear parameter RAM. Hold down <Command> <Option> <P> <R> during startup but before "Welcome to Macintosh" appears. 3 If mouse was connected to keyboard, connect mouse to co[...]

Troubleshooting Symptom Charts/ Peripherals - 23 Known-good serial printer does not work 1 Verify you have correct version of system software. 2 Verify that Chooser is set correctly. 3 Reinstall correct printer drivers. 4 Do clean install of system software. 5 Replace printer interface cable. 6 Replace logic board. Retain customer's DIMMs. Kno[...]

Troubleshooting Symptom Charts/ CD-ROM Drive - 24 CD-ROM Drive CD-ROM drive does not work 1 Try using known-good compact disc. 2 Replace CD-ROM drive mechanism. Macintosh does not display CD-ROM icon once CD is inserted in drive 1 Verify that CD-ROM software is installed. 2 Replace CD-ROM drive mechanism. 3 Replace 50-pin SCSI data cable.[...]

Troubleshooting Symptom Charts/ Miscellaneous - 25 Miscellaneous No sound from speaker 1 Verify that volume setting in Control Panel is 1 or above. 2 Clear parameter RAM. Hold down <Command> <Option> <P> <R> during startup but before "Welcome to Macintosh" appears. Verify speaker is plugged into logic board. 3 Repl[...]

Troubleshooting Symptom Charts/ Problems with Jack•Hammer Ultra SCSI Card Problems with Jack•Hammer Ultra SCSI Card or Devices Attached to It This section covers problems you may experience when the Jack•Hammer Ultra SCSI card is installed in the WS 9650. SCSI signal degrada- tion, including: 1)Devices attached to JackHammer do not appear on [...]

Troubleshooting Symptom Charts/ Problems with Jack•Hammer Ultra SCSI Card • Shut down computer and disconnect all cables from PCI SCSI JackHammer card. • Restart computer while pressing Command-Option-J. • Open Control Panel folder and hold down Command key while double clicking on PCI SCSI JackHammer control panel. If diagnostic points to [...]

Troubleshooting Symptom Charts/ Problems with Jack•Hammer Ultra SCSI Card bus). • Shut down computer and disconnect all cables from PCI SCSI JackHammer card. • Restart computer while pressing Command-Option-J. • Open Control Panel folder and hold down Command key while double clicking on PCI SCSI JackHammer control panel. If diagnostic poin[...]

Troubleshooting Symptom Charts/ Problems with Jack•Hammer Ultra SCSI Card • Shut down computer and disconnect all cables from PCI SCSI JackHammer card. • Restart computer while pressing Command-Option-J. • Open Control Panel folder and hold down Command key while double clicking on PCI SCSI JackHammer control panel. If diagnostic points to [...]

Troubleshooting Symptom Charts/ Problems with Jack•Hammer Ultra SCSI Card • Shut down computer and disconnect all cables from PCI SCSI JackHammer card. • Restart computer while pressing Command-Option-J. • Open Control Panel folder and hold down Command key while double clicking on PCI SCSI JackHammer control panel. If diagnostic points to [...]

Troubleshooting Symptom Charts/ Problems with Jack•Hammer Ultra SCSI Card bus). • Shut down computer and disconnect all cables from PCI SCSI JackHammer card. • Restart computer while pressing Command-Option-J. • Open Control Panel folder and hold down Command key while double clicking on PCI SCSI JackHammer control panel. If diagnostic poin[...]

Troubleshooting Symptom Charts/ Problems with Jack•Hammer Ultra SCSI Card prepare to boot from a drive not connected to Ultra SCSI bus). • Shut down computer and disconnect all cables from PCI SCSI JackHammer card. • Restart computer while pressing Command-Option-J. • Open Control Panel folder and hold down Command key while double clicking[...]

Troubleshooting Symptom Charts/ Problems with Jack•Hammer Ultra SCSI Card prepare to boot from a drive not connected to Ultra SCSI bus). • Shut down computer and disconnect all cables from PCI SCSI JackHammer card. • Restart computer while pressing Command-Option-J. • Open Control Panel folder and hold down Command key while double clicking[...]

Troubleshooting Symptom Charts/ Problems with Jack•Hammer Ultra SCSI Card • Shut down computer and disconnect all cables from PCI SCSI JackHammer card. • Restart computer while pressing Command-Option-J. • Open Control Panel folder and hold down Command key while double clicking on PCI SCSI JackHammer control panel. If diagnostic points to [...]

Service Source K T ake Apart Po wer Macintosh 8600/9600 & WS 9650[...]

Take Apart Side Access Panel - 1 Side Access Panel No preliminary steps are required before you begin this procedure.[...]

Take Apart Side Access Panel - 2 1 Carefully lay the computer on its side. 2 Press the release button and lift up the side access panel a few inches. 3 Slide the panel to the right and lift it off. WS 9650 Replacement Note: Before replacing the side access panel, be sure to secure the Ultra Wide cable with the Velcro tie wrap on the bottom drive ca[...]

Take Apart PCI Cards - 3 PCI Cards Before you begin, remove the side access panel and gently place the unit on its side. WS 9650 Only: If you are removing a card from the bottom PCI slot, you may need to disconnect the Ultra Wide SCSI cable from the PCI SCSI card before you begin this procedure. Refer to the “Ultra SCSI Card” topic in this chap[...]

Take Apart PCI Cards - 4 1 Using a Phillips screwdriver, remove the screw securing the PCI card to the rear panel.[...]

Take Apart PCI Cards - 5 2 Using both hands, gently pull straight out on the card to remove it. Replacement Note: Align the PCI card with the expansion slot and press in firmly until the connector is seated. Do not force the card or you may damage the connector pins. If you feel resistance, remove the card and try installing it again. Once the card[...]

Take Apart Ultra SCSI Card (WS 9650 Only) - 6 Ultra SCSI Card (WS 9650 Only) Before you begin, remove the side access panel and gently place the unit on its side. Important: Do not use the external connector on the Ultra SCSI card. Only the internal connector should be used.[...]

Take Apart Ultra SCSI Card (WS 9650 Only) - 7 1 Grip the pull tab on the Ultra Wide SCSI cable and pull to disconnect the cable from the Ultra SCSI card.[...]

Take Apart Ultra SCSI Card (WS 9650 Only) - 8 2 Using a Phillips screwdriver, remove the screw securing the Ultra SCSI card to the rear panel.[...]

Take Apart Ultra SCSI Card (WS 9650 Only) - 9 3 Using both hands, gently pull straight out on the card to remove it. Replacement Note: Align the PCI card with the expansion slot and press in firmly until the connector is seated. Do not force the card or you may damage the connector pins. If you feel resistance, remove the card and try installing it[...]

Take Apart Ultra SCSI Card (WS 9650 Only) - 10 Replacement Note: Reconnect the Ultra Wide SCSI cable to the Ultra SCSI PCI card as shown. Important: Be sure to secure the Ultra Wide cable with the Velcro tie wrap that is on the bottom drive carrier so that the cable doesn’t interfere with the fan. The internal hard disk drive (SCSI ID 0) is conne[...]

Take Apart Air Deflector (PM 8600 Only) - 11 Air Deflector (PM 8600 Only) Before you begin, remove the side access panel. Note: This air deflector, which redirects the air flow inside the computer chassis, is used in the Power Macintosh 8600. The deflector installs flush against the inside chassis underneath the logic board.[...]

Take Apart Air Deflector (PM 8600 Only) - 12 1 Remove the strip covering the adhesive on the short edge of the air deflector. 2 Position the edge with the adhesive so that the hole in this edge fits over the tab in the inside chassis. Affix the edge with the adhesive to the inside of the computer chassis. 3 Secure the air deflector against the thre[...]

Take Apart Fan Assembly - 1 3 Fan Assembly Note: The fan assembly is mounted to the inside of the side access panel. Before you begin, remove the side access panel. Important: Some original PM 8600 and 9600 units shipped without plastic baffles (p/n 922-3058). If no baffle is present, the fan will be installed as shown in the graphic at left, with [...]

Take Apart Fan Assembly - 1 4 fan in one of these units, you must order a baffle and install it before replacing the fan. (Note: all WS 9650 units will come with the baffle already installed.) Once the baffle is in place, the fan must be installed in the opposite direction, as shown here; that is, with the fan label facing in toward the sheet metal[...]

Take Apart Fan Assembly - 1 5 In addition, some of the original PM 8600 units shipped without plastic air deflectors (p/n 922-3070). If you are replacing the fan in one of these units, you must also order an air deflector and install it before replacing the fan. That is to say, the PM 8600 should have the air deflector and the plastic baffle instal[...]

Take Apart Fan Assembly - 1 6 1 Using a Phillips screwdriver, remove the four fan mounting screws. 2 Remove the fan cable from the cable guides. Replacement Note: Be sure to route the fan cable around the guides, as shown. Replacement Note: The fan label should face away from the side cover (as shown) if no plastic baffle is present and towards the[...]

Take Apart Fan Assembly - 1 7 3 Insert a jeweler's screwdriver into the right slot on the plastic cable holder and release the metal end of the right fan cable wire. Slide the wire up and out of the holder. 4 Repeat for the left fan cable wire. 5 Lift the fan off the side access panel.[...]

Take Apart Fan Assembly - 1 8 Replacement Caution: Make sure the red fan cable wire in the speaker housing matches up with the red fan cable wire in the side access panel. WS 9650 Replacement Caution: Before replacing the side access panel, be sure to secure the Ultra Wide cable with the Velcro tie wrap located on the bottom drive carrier so that t[...]

Take Apart Baffle - 19 Baffle Before you begin, remove the following: • Side access panel • Fan assembly[...]

Take Apart Baffle - 20 1 The baffle has adhesive along its edges. Press the baffle into place as shown. Replacement Note: If you are installing a baffle in a unit that previously did not have one, you will need to change the orientation of the fan (that is, the fan label should face in towards the sheet metal of the side access panel when the baffl[...]

Take Apart Floppy Drive - 21 Floppy Drive Note: This topic includes instructions for removing the floppy drive bezel, floppy drive shield, front drive carrier, and floppy drive. Before you begin, remove the side access panel.[...]

Take Apart Floppy Drive - 22 1 Place the computer in its upright position. 2 Gently pry up the tab on the left side of the floppy drive bezel, swing the bezel open, and remove the bezel from the right edge of the floppy drive. Replacement Note: Place the two latches on the right side of the bezel into the two slots in the right side of the bezel sh[...]

Take Apart Floppy Drive - 23 3 Using a Phillips screwdriver, remove the two floppy drive shield screws. 4 Remove the floppy drive shield.[...]

Take Apart Floppy Drive - 24 5 Disconnect the floppy drive cable from the back of the floppy drive. 6 Slide the floppy drive carrier and drive out of the front of the computer.[...]

Take Apart Floppy Drive - 25 Replacement Note: When inserting the drive into the computer, make sure the drive carrier aligns with the carrier guides. The carrier should slide between five metal tabs below and two metal tabs above the left and right edges of the carrier.[...]

Take Apart Floppy Drive - 26 Note: Perform the following procedure if you are replacing the floppy drive. 7 Using a Phillips screwdriver, remove the four carrier mounting screws. 8 Lift the drive off the carrier.[...]

Take Apart CD-ROM Drive - 27 CD-ROM Drive Note: This topic includes instructions for removing the CD-ROM drive bezel, CD-ROM drive shield, front drive carrier, and CD-ROM drive. Before you begin, remove the side access panel.[...]

Take Apart CD-ROM Drive - 28 1 Place the computer in its upright position. 2 Gently pry up the tab on the left side of the CD- ROM drive bezel, swing the bezel open, and remove the bezel from the right edge of the CD- ROM drive. Replacement Note: Place the two latches on the right side of the bezel into the two slots in the right side of the bezel [...]

Take Apart CD-ROM Drive - 29 3 Using a Phillips screwdriver, remove the two CD-ROM drive shield screws. 4 Remove the CD-ROM drive shield.[...]

Take Apart CD-ROM Drive - 30 5 Disconnect the following cables from the back of the CD-ROM drive: • Power cable • SCSI cable • CD audio cable 6 Slide the CD-ROM drive and carrier out of the computer.[...]

Take Apart CD-ROM Drive - 31 Replacement Note: When inserting the drive into the computer, make sure the drive carrier aligns with the carrier guides. The carrier should slide between five metal tabs below and two metal tabs above the left and right edges of the carrier.[...]

Take Apart CD-ROM Drive - 32 Note: Perform the following procedure if you are replacing the CD-ROM drive. 7 Using a Phillips screwdriver, remove the four carrier mounting screws. 8 Lift the drive off the carrier.[...]

Take Apart Zip Drive - 33 Zip Drive Note: This topic includes instructions for removing the Zip drive bezel, Zip drive shield, front drive carrier, and Zip drive. Before you begin, remove the side access panel.[...]

Take Apart Zip Drive - 34 1 Place the computer in its upright position. 2 Gently pry up the tab on the left side of the Zip drive bezel, swing the bezel open, and remove the bezel from the right edge of the Zip drive. Replacement Note: Place the two latches on the right side of the bezel into the two slots in the right side of the bezel shield befo[...]

Take Apart Zip Drive - 35 3 Using a Phillips screwdriver, remove the two Zip drive shield screws. 4 Remove the Zip drive shield.[...]

Take Apart Zip Drive - 36 5 Carefully disconnect the power cable and SCSI cable from the back of the Zip drive. Caution: The power cable connector is a keyed connector. If it is removed with too much force, the keyed latch can break. With a broken latch, the connector can be installed incorrectly and cause the drive to fail. Reinsert the power cabl[...]

Take Apart Zip Drive - 37 6 Slide the Zip drive carrier and drive out of the front of the computer.[...]

Take Apart Zip Drive - 38 Replacement Note: When inserting the drive into the computer, make sure the drive carrier aligns with the carrier guides. The carrier should slide between five metal tabs below and two metal tabs above the left and right edges of the carrier.[...]

Take Apart Zip Drive - 39 Note: Perform the following procedure if you are replacing the Zip drive. 7 Using a Phillips screwdriver, remove the four carrier mounting screws. 8 Lift the drive off the carrier.[...]

Take Apart Front Hard Drive - 40 Front Hard Drive Note: This topic includes instructions for removing the front hard drive bezel, front hard drive shield, front drive carrier, and front hard drive. Before you begin, remove the side access panel.[...]

Take Apart Front Hard Drive - 41 1 Place the computer in its upright position. 2 Gently pry up the tab on the left side of the hard drive bezel, swing the bezel open, and remove the bezel from the right edge of the hard drive. Replacement Note: Place the two latches on the right side of the bezel into the two slots in the right side of the bezel sh[...]

Take Apart Front Hard Drive - 42 3 Using a Phillips screwdriver, remove the two front hard drive shield screws. 4 Remove the front hard drive shield.[...]

Take Apart Front Hard Drive - 43 5 Disconnect the power cable and SCSI cable from the back of the hard drive. 6 Slide the hard drive carrier and drive out of the front of the computer.[...]

Take Apart Front Hard Drive - 44 Replacement Note: When inserting the drive into the computer, make sure the drive carrier aligns with the carrier guides. The carrier should slide below the four metal tabs on the left and right sides of the drive bay.[...]

Take Apart Front Hard Drive - 45 Replacement Note for WS 9650 Only: Depending on what type of drive you install (50-pin or 68- pin) you will need to connect either the 50-pin SCSI cable or the Ultra Wide SCSI cable to the drive. The graphic at left shows the routing of the two SCSI cables in the WS 9650. The internal hard disk drive (SCSI ID 0) is [...]

Take Apart Front Hard Drive - 46 Note: Perform the following procedure if you are replacing the front hard drive. 7 Using a Phillips screwdriver, remove the four carrier mounting screws. 8 Lift the drive off the carrier.[...]

Take Apart Tape Drive (WS 9650/233 Only) - 4 7 Tape Drive (WS 9650/233 Only) Note: This topic includes instructions for removing the tape drive bezel, tape drive bezel shield, and the DAT tape drive. Before you begin, remove the side access panel.[...]

Take Apart Tape Drive (WS 9650/233 Only) - 4 8 1 Place the computer in its upright position. 2 Gently pry up the tab on the left side of the tape drive bezel.[...]

Take Apart Tape Drive (WS 9650/233 Only) - 4 9 3 Swing the bezel open, and remove the bezel from the right edge of the hard drive. Replacement Note: Place the two latches on the right side of the bezel into the two slots in the right side of the bezel shield before connecting the bezel to the left edge of the drive.[...]

Take Apart Tape Drive (WS 9650/233 Only) - 5 0 4 Using a Phillips screwdriver, remove the two tape drive bezel shield screws. 5 Remove the tape drive bezel shield.[...]

Take Apart Tape Drive (WS 9650/233 Only) - 5 1 6 Disconnect the power cable and SCSI cable from the back of the tape drive. 7 Slide the tape drive carrier and tape drive out of the front of the computer. 8 Remove the tape drive from its carrier before returning the tape drive to Apple computer.[...]

Take Apart Rear Hard Drive - 52 Rear Hard Drive Note: This topic includes instructions for removing the rear drive carrier and rear hard drive. Before you begin, remove the side access panel.[...]

Take Apart Rear Hard Drive - 53 1 Place the computer in its upright position. 2 Using a Phillips screwdriver, remove the two rear hard drive screws. 3 Disconnect the power cable and SCSI cable from the back of the hard drive. 4 Slide the rear hard drive carrier and drive out of the computer. Note: The rear drive will be connected to the Ultra Wide [...]

Take Apart Rear Hard Drive - 54 Replacement Note: When inserting the drive into the computer, make sure the drive carrier aligns with the metal tabs in the drive bay.[...]

Take Apart Rear Hard Drive - 55 Replacement Note: When inserting the rear hard drive into a WS 9650, you should connect the drive to the Ultra Wide SCSI cable. The graphic at left shows the routing of the two SCSI cables in the WS 9650. The internal hard disk drive (SCSI ID 0) is connected to the Ultra Wide SCSI-3 bus. One 5.25" Hard Disk Driv[...]

Take Apart Rear Hard Drive - 56 Note: Perform the following procedure if you are replacing the rear hard drive. 5 Using a Phillips screwdriver, remove the four carrier mounting screws. 6 Slide the drive forward out of the carrier.[...]

Take Apart Power Supply - 57 Power Supply Before you begin, remove the following: • Side access panel • Rear hard drive Note: In the WS 9650, you must disconnect the Ultra Wide SCSI cable from the lower hard drives and release the cable from the Velcro tie wrap at this point.[...]

Take Apart Power Supply - 58 1 Carefully lay the computer on its side. 2 Unlock the top chassis by moving the two green locking levers upward and outward. 3 Using the green handle, gently swing the top chassis to the right until it rests firmly on the work surface.[...]

Take Apart Power Supply - 59 4 Disconnect the 24-pin and 10-pin power cables from the logic board. 5 Release the 10-pin power cable from the cable guide.[...]

Take Apart Power Supply - 60 6 Using a Phillips screwdriver, remove the four power supply mounting screws. 7 Thread the power cables through the opening in the top chassis and lift the power supply from the computer.[...]

Take Apart Power Supply - 61 Replacement Note for WS 9650 Only: After you swing the top chassis back into position and secure the green locking levers, you must reconnect the Ultra Wide SCSI cable to any lower drives that may be present. Important: You must also secure the Ultra Wide cable with the Velcro tie wrap that is on the bottom drive carrie[...]

Take Apart Speaker Housing and Speaker - 6 2 Speaker Housing and Speaker Note: This topic includes instructions for removing the speaker housing, speaker, and fan cable. Before you begin, remove the side access panel.[...]

Take Apart Speaker Housing and Speaker - 6 3 1 Carefully lay the computer on its side. 2 Disconnect the speaker and fan cables from the logic board. 3 Press in the two latches on the sides of the speaker housing and slide the housing straight up out of the computer.[...]

Take Apart Speaker Housing and Speaker - 6 4 Note: Perform the following step if you are replacing the speaker. 4 Using a flat-blade screwdriver, gently pry the edges of the speaker from the housing and remove the speaker. Replacement Caution: Be sure the fan and speaker cables are lined up with the notch in the housing before inserting the speaker[...]

Take Apart Speaker Housing and Speaker - 6 5 Note: Perform the following steps if you are replacing the fan cable. 5 Insert a jeweler's screwdriver into the right slot on the housing cable holder and release the metal end of the right fan cable wire. Slide the wire up and out of the holder. 6 Repeat for the left fan cable wire. 7 Gently pull t[...]

Take Apart Speaker Housing and Speaker - 6 6 Replacement Caution: Make sure the red fan cable wire in the speaker housing matches up with the red fan cable wire in the side access panel.[...]

Take Apart DRAM DIMMs - 67 DRAM DIMMs Before you begin, remove the side access panel. Note: In the WS 9650, you must disconnect the Ultra Wide SCSI cable from the lower hard drives and release the cable from the Velcro tie wrap at this point.[...]

Take Apart DRAM DIMMs - 68 1 Carefully lay the computer on its side. 2 Unlock the top chassis by moving the two locking levers upward and outward. 3 Using the handle, gently swing the top chassis to the right until it rests firmly on the work surface.[...]

Take Apart DRAM DIMMs - 69 4 Open the DIMM ejector by pushing it outward and down. 5 Caution: Hold the DIMM by the edges, not the chips. Pull straight up on the DIMM and remove it.[...]

Take Apart DRAM DIMMs - 70 Replacement Caution: The DIMM is keyed so that it fits into the DIMM slot only one way. Be sure to align the notches in the DIMM with the small ribs inside the slot. Replacement Note: Push down firmly and evenly on the DIMM until you hear it snap into place.[...]

Take Apart DRAM DIMMs - 71 Replacement Note for WS 9650 Only: After you swing the top chassis back into position and secure the green locking levers, you must reconnect the Ultra Wide SCSI cable to any lower drives that may be present. Important: You must also secure the Ultra Wide cable with the Velcro tie wrap that is on the bottom drive carrier [...]

Take Apart VRAM DIMMs (PM 8600/200) - 72 VRAM DIMMs (PM 8600/200) Before you begin, remove the side access panel. Note: In the WS 9650, you must disconnect the Ultra Wide SCSI cable from the lower hard drives and release the cable from the Velcro tie wrap at this point.[...]

Take Apart VRAM DIMMs (PM 8600/200) - 73 1 Carefully lay the computer on its side. 2 Unlock the top chassis by moving the two green locking levers upward and outward. 3 Using the green handle, gently swing the top chassis to the right until it rests firmly on the work surface.[...]

Take Apart VRAM DIMMs (PM 8600/200) - 74 4 Open the DIMM ejector by pushing it outward and down. 5 Caution: Hold the DIMM by the edges, not the chips. Pull straight up on the DIMM and remove it.[...]

Take Apart VRAM DIMMs (PM 8600/200) - 75 Replacement Caution: The DIMM is keyed so that it fits into the DIMM slot only one way. Be sure to align the notches in the DIMM with the small ribs inside the slot. Replacement Note: Push down firmly and evenly on the DIMM until you hear it snap into place.[...]

Take Apart VRAM DIMMs (PM 8600/200) - 76 Replacement Note for WS 9650 Only: After you swing the top chassis back into position and secure the green locking levers, you must reconnect the Ultra Wide SCSI cable to any lower drives that may be present. Important: You must also secure the Ultra Wide cable with the Velcro tie wrap that is on the bottom [...]

Take Apart Cache DIMM (PM 8600/200) - 77 Cache DIMM (PM 8600/200) Before you begin, remove the side access panel. Note: In the WS 9650, you must disconnect the Ultra Wide SCSI cable from the lower hard drives and release the cable from the Velcro tie wrap at this point.[...]

Take Apart Cache DIMM (PM 8600/200) - 78 1 Carefully lay the computer on its side. 2 Unlock the top chassis by moving the two green locking levers upward and outward. 3 Using the green handle, gently swing the top chassis to the right until it rests firmly on the work surface.[...]

Take Apart Cache DIMM (PM 8600/200) - 79 4 Caution: Hold the DIMM by the edges, not the chips. Pull straight up on the DIMM and remove it.[...]

Take Apart Cache DIMM (PM 8600/200) - 80 Replacement Caution: The DIMM is keyed so that it fits into the DIMM slot only one way. Be sure to align the notches in the DIMM with the small ribs inside the slot. Replacement Note: Push down firmly and evenly on the DIMM until you hear it snap into place.[...]

Take Apart Cache DIMM (PM 8600/200) - 81 Replacement Note for WS 9650 Only: After you swing the top chassis back into position and secure the green locking levers, you must reconnect the Ultra Wide SCSI cable to any lower drives that may be present. Important: You must also secure the Ultra Wide cable with the Velcro tie wrap that is on the bottom [...]

Take Apart Processor Card - 82 Processor Card Before you begin, remove the side access panel. Note: In the WS 9650, you must disconnect the Ultra Wide SCSI cable from the lower hard drives and release the cable from the Velcro tie wrap at this point.[...]

Take Apart Processor Card - 83 1 Carefully lay the computer on its side. 2 Unlock the top chassis by moving the two green locking levers upward and outward. 3 Using the green handle, gently swing the top chassis to the right until it rests firmly on the work surface.[...]

Take Apart Processor Card - 84 ± W arning: The heat sink may be hot to the touch. 4 Using two hands, grip the processor card by the corners and pull straight up to remove it. Replacement Note: Position the card in the plastic guides and press down on the card. Do not force the card or you may damage it. Look at the processor connector to make sure[...]

Take Apart Processor Card - 85 Replacement Note for WS 9650 Only: After you swing the top chassis back into position and secure the green locking levers, you must reconnect the Ultra Wide SCSI cable to any lower drives that may be present. Important: You must also secure the Ultra Wide cable with the Velcro tie wrap that is on the bottom drive carr[...]

Take Apart Logic Board - 8 6 Logic Board Before you begin, remove the following: • Side access panel • PCI cards (if present) • Speaker housing Note: In the WS 9650, you must disconnect the Ultra Wide SCSI cable from the lower hard drives and release the cable from the Velcro tie wrap at this point.[...]

Take Apart Logic Board - 8 7 1 Carefully lay the computer on its side. 2 Unlock the top chassis by moving the two green locking levers upward and outward. 3 Using the green handle, gently swing the top chassis to the right until it rests firmly on the work surface.[...]

Take Apart Logic Board - 8 8 4 Disconnect all cables from the logic board. 5 Using a Phillips screwdriver, remove the logic board mounting screw. 6 Slide the light/power actuator forward as far as it will go.[...]

Take Apart Logic Board - 8 9 7 Release the two plastic latches on the front of the logic board. Replacement Note: Make sure the latches re-engage the logic board. 8 Slide the logic board forward far enough for the ports to clear the openings in the I/O panel. 9 Lift the board out of the computer.[...]

Take Apart Logic Board - 9 0 Note: Remove the processor card and DRAM, VRAM (Power Macintosh 8600/200), and cache DIMMs (Power Macintosh 8600/200) before returning the board to Apple. Do NOT remove the ROM SIMM. Refer to the Parts Database to identify the ROM SIMM and DRAM, VRAM, and cache DIMMs. Replacement Note: Reinstall any PCI cards that may h[...]

Take Apart Logic Board - 9 1 Replacement Note for WS 9650 Only: After you swing the top chassis back into position and secure the green locking levers, you must reconnect the Ultra Wide SCSI cable to any lower drives that may be present. Important: You must also secure the Ultra Wide cable with the Velcro tie wrap that is on the bottom drive carrie[...]

Take Apart AV Module Video In/Out (PM 8600/200) - 9 2 AV Module Video In/Out (PM 8600/200) Before you begin, remove the side access panel.[...]

Take Apart AV Module Video In/Out (PM 8600/200) - 9 3 1 Carefully lay the computer on its side. 2 Unlock the top chassis by moving the two green locking levers upward and outward. 3 Using the green handle, gently swing the top chassis to the right until it rests firmly on the work surface.[...]

Take Apart AV Module Video In/Out (PM 8600/200) - 9 4 4 Disconect the AV module cable from the logic board.[...]

Take Apart AV Module Video In/Out (PM 8600/200) - 9 5 5 Using a T-8 torx screwdriver, remove the two AV module mounting screws. 6 Remove the AV module from the computer.[...]

Take Apart Speaker Bezel - 9 6 Speaker Bezel Before you begin, remove the side access panel. Note: In the WS 9650, you must disconnect the Ultra Wide SCSI cable from the lower hard drives and release the cable from the Velcro tie wrap at this point.[...]

Take Apart Speaker Bezel - 9 7 1 Carefully lay the computer on its side. 2 Unlock the top chassis by moving the two green locking levers upward and outward. 3 Using the green handle, gently swing the top chassis to the right until it rests firmly on the work surface.[...]

Take Apart Speaker Bezel - 9 8 4 Gently pry up the four latches on the right side of the speaker bezel and swing it open. 5 Release the eight latches on the left side of the speaker bezel and remove the bezel from the computer.[...]

Take Apart Speaker Bezel - 9 9 Replacement Note for WS 9650 Only: After you swing the top chassis back into position and secure the green locking levers, you must reconnect the Ultra Wide SCSI cable to any lower drives that may be present. Important: You must also secure the Ultra Wide cable with the Velcro tie wrap that is on the bottom drive carr[...]

Take Apart Locking Lever - 1 00 Locking Lever Before you begin, remove the side access panel. Note: In the WS 9650, you must disconnect the Ultra Wide SCSI cable from the lower hard drives and release the cable from the Velcro tie wrap at this point.[...]

Take Apart Locking Lever - 1 01 1 Carefully lay the computer on its side. 2 Unlock the top chassis by moving the two green locking levers upward and outward. 3 Using the green handle, gently swing the top chassis to the right until it rests firmly on the work surface.[...]

Take Apart Locking Lever - 1 02 4 Remove the screw and washer and remove the lever.[...]

Take Apart Locking Lever - 1 03 Replacement Note for WS 9650 Only: After you swing the top chassis back into position and secure the green locking levers, you must reconnect the Ultra Wide SCSI cable to any lower drives that may be present. Important: You must also secure the Ultra Wide cable with the Velcro tie wrap that is on the bottom drive car[...]

Take Apart Chassis Handle - 1 0 4 Chassis Handle Before you begin, remove the side access panel. Note: In the WS 9650, you must disconnect the Ultra Wide SCSI cable from the lower hard drives and release the cable from the Velcro tie wrap at this point.[...]

Take Apart Chassis Handle - 1 0 5 1 Carefully lay the computer on its side. 2 Unlock the top chassis by moving the two green locking levers upward and outward. 3 Using the green handle, gently swing the top chassis to the right until it rests firmly on the work surface.[...]

Take Apart Chassis Handle - 1 0 6 4 Using a flat-blade screwdriver, release the latch on the underside of the handle. 5 Slide the handle toward the back of the computer and lift it off the top chassis.[...]

Take Apart Chassis Handle - 1 0 7 Replacement Note for WS 9650 Only: After you swing the top chassis back into position and secure the green locking levers, you must reconnect the Ultra Wide SCSI cable to any lower drives that may be present. Important: You must also secure the Ultra Wide cable with the Velcro tie wrap that is on the bottom drive c[...]

Take Apart Top Cover - 1 0 8 Top Cover Before you begin, remove the following: • Side access panel • Floppy drive • Rear hard drive[...]

Take Apart Top Cover - 1 0 9 1 Release the front two latches and then the rear latch holding the top cover to the chassis. 2 Lift off the top cover.[...]

Take Apart I/O Panel - 110 I/O Panel Before you begin, remove the following: • Side access panel • PCI cards (if present) • Logic board[...]

Take Apart I/O Panel - 111 1 Using a flat-blade screwdriver, release the bottom three latches on the I/O panel. 2 Swing the panel up, release the top two tabs, and remove the I/O panel and shield from the computer.[...]

Take Apart Rear Panel - 112 Rear Panel Before you begin, remove the following: • Side access panel • PCI cards (if present) • Logic board • I/O panel • AV module video in/out[...]

Take Apart Rear Panel - 113 1 Using a flat-blade screwdriver, release the top five latches, two side latches, and two bottom latches on the rear panel. 2 Remove the rear panel from the computer.[...]

Take Apart Stationary Panel - 1 14 Stationary Panel Before you begin, remove the following: • Side access panel • PCI cards (if present) • Logic board • I/O panel • AV module video in/out • Rear panel • Speaker bezel[...]

Take Apart Stationary Panel - 1 15 1 Using a flat-blade screwdriver, release the six latches holding the stationary panel to the chassis.[...]

Take Apart Stationary Panel - 1 16 2 Lift the chassis slightly and slide the stationary panel forward. 3 Push the light/power actuator in toward the case so that it is released from the stationary panel. 4 Remove the panel from the computer.[...]

Take Apart Logic Board Latch - 1 1 7 Logic Board Latch Before you begin, remove the following: • Side access panel • PCI cards (if present) • Logic board • I/O panel • AV module video in/out • Rear panel • Speaker bezel • Stationary panel[...]

Take Apart Logic Board Latch - 1 1 8 1 Carefully lay the computer on its side. 2 Unlock the top chassis by moving the two green locking levers upward and outward. 3 Using the green handle, gently swing the top chassis to the right until it rests firmly on the work surface.[...]

Take Apart Logic Board Latch - 1 1 9 4 Using a flat-blade screwdriver, release the tab holding the logic board latch to the underside of the chassis.[...]

Take Apart Logic Board Latch - 1 2 0 5 Slide the logic board latch forward and remove it from the computer.[...]

Take Apart Light/Power Actuator - 1 2 1 Light/Power Actuator Before you begin, remove the following: • Side access panel • PCI cards (if present) • Logic board • I/O panel • AV module video in/out • Rear panel • Speaker bezel • Stationary panel[...]

Take Apart Light/Power Actuator - 1 2 2 1 Lift the end of the LED cable slightly and remove it from the light/power actuator. 2 Press in the two latches on the sides of the actuator and slide it forward out of the chassis.[...]

Take Apart Chassis - 1 2 3 Chassis Remove the following: • Side access panel • PCI cards (if present) • Logic board • I/O panel • AV module video in/out • Rear panel • Speaker bezel • Stationary panel • Light/Power actuator • Speaker housing • Floppy drive • CD-ROM drive • Zip drive • Front hard drive • Rear hard drive[...]

Take Apart Chassis - 1 2 4 • Bottom drives • Power supply • Locking levers • Chassis handle[...]

Service Source K Upgrades Po wer Macintosh 8600/9600 & WS 9650[...]

Upgrades P C Compatibility Cards - 1 PC Compatibility Cards The Apple 12” 166 MHz-P PC Compatibility Card can be installed in the Power Macintosh 8600 and 9600 Series computers. For more information about this card and installation instructions, refer to the PC Compatibility Card manual on this Service Source CD.[...]

Upgrades PCI Card - 2 PCI Card Note: This procedure explains how to install a PCI card. Before you begin, remove the side access panel. Note: The WS 9650 comes with two PCI cards already installed. The video card is installed in the third PCI slot from the top and the Ultra SCSI card is installed in the fifth PCI slot from the top.[...]

Upgrades PCI Card - 3 1 Carefully lay the computer on its side. 2 Using a Phillips screwdriver, unscrew the PCI card cover and remove it. Note: To install a PCI card in the bottom slot in a WS 9650, you may need to disconnect the Ultra SCSI cable from the Ultra SCSI card and/ or any lower drives that may be present.[...]

Upgrades PCI Card - 4 3 Note: For longer PCI cards, slide the end of the card opposite the connector into the appropriate slot in the speaker housing. Align the PCI card with the expansion slot and press in firmly until the connector is seated. Note: Refer to the PCI card manual for addi- tional cable connections. 4 Replace the screw that you remov[...]

Upgrades PCI Card - 5 Replacement Note for WS 9650 Only: 5 If you disconnected the Ultra Wide SCSI cable earlier in this procedure, reconnect the cable as shown. The internal hard disk drive (SCSI ID 0) is connected to the Ultra Wide SCSI-3 bus. One 5.25" Hard Disk Drive or two 3.5"Hard Disk Drives can be installed on the floor of the ser[...]

Upgrades Bottom Drives - 6 Bottom Drives Note: This procedure explains how to install drives and the bottom drive carrier in the bottom of the computer. Note: To operate the bottom drives, you must also install a SCSI PCI card. Consult the card’s installation manual for instructions on how to connect the hard drives to the card. Before you begin,[...]

Upgrades Bottom Drives - 7 1 Carefully lay the computer on its side. 2 Using four screws for each drive, install the hard drives on the bottom carrier. 3 Slide the four latches on the bottom carrier into the four slots on the bottom of the chassis. 4 Using the two bottom carrier screws, install the carrier in the chassis.[...]

Upgrades Bottom Drives - 8 If y ou are installing a 68-pin drive (WS 9650 Only): 5 Connect the Ultra Wide SCSI cable to the drive. Note: The unit comes with the top rear drive set to SCSI ID 0. Be sure to set the SCSI ID on the lower hard drive to a number that is not currently being used by the system. Refer to the Basics chapter for a full explan[...]

Upgrades Bottom Drives - 9 If you are installing a 50-pin drive: s W arning: Before completing this procedure, you must terminate the 50-pin drive you are installing. Failure to do so can severely damage the computer’s logic board. 6 Remove the terminator from the 50-pin SCSI cable. 7 Feed the cable down through the hole in the upper drive chassi[...]

Service Source K Exploded V ie w Po wer Macintosh 8600/9600 & WS 9650[...]

Exploded View 1 T op Cover 922-2602 Power Supply 661-1242 Fan 922-2608 Side Access Panel 922-2634 Rear Drive Carrier 922-2600 Hard Drive* 661-0180 661-0998 661-1450 Floppy Drive 661-0121 Floppy Drive Shield 922-2597 Floppy Drive Bezel 922-2594 CD-ROM Drive* 661-1415 661-1400 CD-ROM Drive Shield 922-2598 CD-ROM Drive Bezel 922-2595 Zip Drive 661-133[...]

Exploded View 2 Processor Card 661-1307 200 MHz 661-1269 200 MHz (MP) 661-1349 233 MHz 661-1439 250 MHz 661-1442 300 MHz 661-1443 350 MHz I/O Panel, PM 8600 922-2607 I/O Panel, PM 9600 922-2606 Logic Board, PM 8600* 661-1220 661-0387 Logic Board, PM 9600* 661-1221 661-0394 Speaker Housing 922-2632 Speaker 922-2633 Chassis Handle 922-2684 Locking Le[...]

Exploded View 3 W orkgroup Server 9650 Drive Chassis Exploded View T op Cover 922-2602 Power Supply 661-1242 Fan 922-2608 Side Access Panel 922-2634 Baffle 922-3058 Rear Drive Carrier 922-2600 Hard Drive, 4 GB Ultra Wide 661-1087 Floppy Drive 661-0121 Floppy Drive Shield 922-2597 Floppy Drive Bezel 922-2594 CD-ROM Drive 661-1415 CD-ROM Drive Shield[...]

Exploded View 4 W orkgroup Server 9650 Exploded View Processor Card, 233 MHZ 661-1349 I/O Panel 922-2606 Video Card 661-1409 Ultra SCSI Card 661-1371 Logic Board 661-1221 50-Pin SCSI Cable 922-2590 68-Pin SCSI Cable 922-3052 Speaker Housing 922-2632 Speaker 922-2633 Chassis Handle 922-2684 Locking Lever 922-2685 Chassis 922-2631 Speaker Bezel 922-2[...]