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Table of contents for the manual
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ww w .d e ll.co m s u pp o rt . de ll .c o m De ll™ Lati tu de™ C8 00 SERVI C E M AN U A L 64mcwc11.book P a ge 1 Tues da y, Apr il 3 , 2001 9:58 AM[...]
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64mcwc11.book P age 2 T uesda y, A pr il 3 , 2001 9:58 AM[...]
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ww w .d e ll.co m s u pp o rt . de ll .c o m De l l™ L ati tu de™ C800 SERVI C E M AN U AL 64mcwc11.book P age 3 T uesda y, A pr il 3 , 2001 9:58 AM[...]
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Notes, No tices, and Cautio n s NOTE: A NOT E indicates impo rtant info r mation that helps you make better use o f your co mputer . NOTICE: A NO TICE indicates either po tential damage to hardware o r loss of data and tells you ho w to avo id the problem. CAUTION: A CAUTION indic ates a potentially hazar dous situa tion w hich, if not avoided, m a[...]
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3 Contents 1 Before You Begin Preparing to Work Inside the Computer . . . . . . . . . . . . . . 8 Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . 9 Screw Identification . . . . . . . . . . . . . . . . . . . . . . . . 10 2 Removing and Replacing Parts System Components . . . . . . . . . . . . . . . . . . . . . . . . 14 Hard Dr ive [...]
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4 Display and Bezel Assemblies . . . . . . . . . . . . . . . . . . . 26 Removing the Hinge Cover . . . . . . . . . . . . . . . . . . . 27 Removing the Display Assembly . . . . . . . . . . . . . . . . 28 Removing the D isplay Assembly Bezel . . . . . . . . . . . . . 30 R emoving the Display P anel . . . . . . . . . . . . . . . . . . 31 Replacing the[...]
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5 Replacing the LED Board . . . . . . . . . . . . . . . . . . . . 52 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Removing the Fan Assembly . . . . . . . . . . . . . . . . . . . 52 RJ-11/RJ-45 Board . . . . . . . . . . . . . . . . . . . . . . . . . 53 Removing the Protective Covers From the RJ-11 and RJ-45 Connectors . . [...]
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6[...]
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ww w .de ll. com | sup po rt .del l.c om 1 SECTION 1 Befo r e You Beg i n P r eparing to Work Insi de t he Computer R e com mended Too ls Sc re w Id e n ti f i cat i on 64mcwc11.book P age 7 T uesda y, A pr il 3 , 2001 9:58 AM[...]
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8 Be fore Y ou Begin w w w .d el l.co m | sup por t. d ell. c om P reparing to Wo rk Inside the Computer NOTICE: O nly a certified ser vice technician s ho uld per for m repairs o n yo ur co mputer . Damage due to servicing that is not autho riz ed by Dell is not co vered by y our war ra nty . NOTICE: T o avo id damaging the computer , per for m th[...]
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Bef o re Y o u Beg in 9 R ecommended T ools The pr oced ures in thi s manu al r equir e the f ollow ing tools: • #1 magnetized Phillips s cr ew dr i ver • Sm all f lat- bla d e sc rew d r i v er • S mal l pl asti c s cri be • Mic r o process or e x trac tor •N o n m a r r i n g t o o l • Flas h BIOS up g r ad e pr ogra m d is k ette or [...]
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10 Be fore Y ou Begin w w w .d el l.co m | sup por t. d ell. c om Screw Identification When y ou are r emovi ng and r e placing comp onents, pho tocop y the placemat as a tool to lay out and keep trac k of the compo nent scr e ws.T he pla cema t pr ovides the num b er o f scr ews an d the size s. Scr ew Iden tif ica tion NOTICE: W hen reinstalling [...]
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Bef o re Y o u Beg in 11 S crew Pla cem ent Map H a rd Drive D oo r Securi ty : M3.0 x 5 mm ( 1 each) Key b oar d to B ot tom C as e As s e mbl y : M 2 .5 x 2 0 mm ( 4 ea ch ; o n e i n memo r y d oor a n d one i n min i- PC I door) Dis p la y t o B a se: M 2 .5 x 6 m m ( 3 e ac h ; 2 a t b ac k of sys tem ; 1 at f l e x c able st r ai n relief) Di[...]
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12 Be fore Y ou Begin w w w .d el l.co m | sup por t. d ell. c om 64mcwc11.book Pa ge 12 T ues da y, April 3, 2001 9:58 AM[...]
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ww w .de ll. com | sup po rt .del l.c om 2 SECTION 2 R emoving an d R epl ac i ng P ar ts Syst em Compo nents H a rd Dr ive Fixed Optical D rive Me m o ry M odu l e Min i PC I C a rd A ss e m bl y K eyboard Asse mbly Dis play and B ez e l Assemblies Micr opro cessor T hermal Coo ling Assembly M ic r op ro ces sor Mod u le Video Graphics Bo ard P al[...]
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14 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om Sys tem Co mpo nents Exp lode d V iew di s p l a y a ssembly k eyboard palmrest assembly m ain batter y bottom case assembly system board fixed optical d rive hard drive mo dular device thermal coo ling assembly hinge cover 64mcwc11.book Pa ge 14 T ues da y, April[...]
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R emo ving an d R epla cing P ar ts 15 NOT ICE: Only a certifie d ser vice technician sho uld perform repairs o n yo ur computer . D amage due to ser vicing that is not autho rized by Dell is no t covered by your warranty . NOT ICE: Unless otherwise no ted, each procedure in this manual assumes that a part can be replaced by perfo rming the removal[...]
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16 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om Re m oving t he H ar d Dr ive 1 F o ll ow th e i nst r uc t io ns in “ Pre pari ng to Wor k Ins id e th e C omp uter .” 2 Remov e the dr ive door scr ew . 3 P ul l the hard d rive out. R e placing the Hard D r ive 1 Gently p ush th e hard d r i ve in t o the d[...]
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R emo ving an d R epla cing P ar ts 17 R emovi ng the F i xed O ptical Drive 1 F o l l o w t he i nst r u ct io n s in “P rep ar i n g to Wo rk In sid e t he Comp ut er .” 2 Lo osen the c ap ti ve scre w on the b ottom of the com pu ter . NOT ICE: T o keep the pull tab f ro m catching on the captiv e screw , tur n the computer over before remo [...]
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18 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om 1 F o ll ow th e i nst r uc t io ns in “ Pre pari ng to Wor k Ins id e th e C omp uter .” 2 Remove the screw . 3 D i seng age th e metal tab s at the oppos ite e n d of the cover . Me mo r y Mo d u le s Rem ov i ng the Me mo r y Mo du l e s 1 Remove the me mor[...]
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R emo ving an d R epla cing P ar ts 19 NOT E: Memory mo dules are keyed to fit into their sockets in only one d irection. 2 Insert the memory m odule’s edg e connector int o the s ocke t sl ot at a 45-deg ree a ngle an d pre ss the modul e fi rmly i n to the s lot . 3 Pi vo t the module down u ntil it clicks i nto p l ace. If you do not he ar a c[...]
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20 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om Min i PC I C ard Cove r R e moving the M ini P C I C ard A ssembly 1 F o ll ow th e i nst r uc t io ns in “ Pre pari ng to Wor k Ins id e th e C omp uter .” 2 Remove the Mini PCI Card cover . 3 T o r ele ase the Mini PCI Car d a s sembly , s p r ead the m etal[...]
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R emo ving an d R epla cing P ar ts 21 R eplacin g t h e M i ni P C I C ard As s emb l y 1 Align the M ini PCI Car d ass embly wi th the sock et at a 45- degree angl e, a nd press the Mi ni P CI Card into t he socket. 2 Depend i ng on wh at typ e of M i ni PCI Car d y ou are installing, either connect the wiring harness to the M in i PCI Car d ass [...]
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22 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om Min i-PC I W irel ess NIC Ass embl y U s i ng Ant enna Ca ble NOT ICE: If a wireless NI C card contains two mini-co ax antenna co nnectors, co nnect the mini-co ax antenna cable to the out erm ost antenna connector on the c ard as shown. NOT ICE: If you are instal[...]
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R emo ving an d R epla cing P ar ts 23 Ke yb o a rd S cr e ws R emovi ng the K eyb oar d A s semb ly 1 F o l l o w t he i nst r u ct io n s in “P rep ar i n g to Wo rk In sid e t he Comp ut er .” 2 T ur n the c omput er o v er an d r emov e the f our s crew s lab ele d w ith a “c irc le K .” 3 T ur n the co mput er o v er an d op en th e d [...]
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24 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om Ke yboa rd Re mova l 5 Lift the righ t end of the keyboard and sli d e i t sl ig h tly toward the r i ght si d e of the c omputer to disengag e the tabs at the left end. 6 Pi vot the keyb oar d and b ala nc e it uprigh t on the le f t sid e of the co mp u t e r . [...]
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R emo ving an d R epla cing P ar ts 25 Ke yb o a rd C ab l e 7 Disconn ect th e keyboar d ca ble a nd la y the k ey boar d ass embly asi d e. R eplacin g t h e K eybo ard As s embly 1 W hile br acing th e keyboa r d a ssem b ly u p r ig ht on i t s left end, connec t the ke yboard cab le to the inte rf ace c onnect or on t he s ystem b oar d. NOT I[...]
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26 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om Dis play and Bezel Ass emblies NOT ICE: D isc onnect the co mputer and attached devic es fro m electrical o utlets and remo ve any installed batteries. NOT ICE: T o avo id ESD , ground yourself by using a wrist grounding strap o r by pe riodically to uching unpain[...]
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R emo ving an d R epla cing P ar ts 27 R emovi ng the Hing e C over H inge Cov er 1 F o l l o w t he i nst r u ct io n s in “P rep ar i n g to Wo rk In sid e t he Comp ut er .” 2 Use a no nm a rring tool to loose n the hi n ge cover at the b ack a nd at each si d e of t he c ompute r . 3 Ope n t he dis play a nd li ft o ff th e h ing e cover . [...]
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28 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om Re m oving t he D i splay Ass embly D i sp lay As se mb l y 1 Remove the hinge cove r . NOT ICE: Make sure yo u remove the f lex cable bef o re you remov e the display assem bly . 6-mm screws (2) 64mcwc11.book Pa ge 28 T ues da y, April 3, 2001 9:58 AM[...]
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R emo ving an d R epla cing P ar ts 29 Fl ex Ca ble 2 Remove the 6-mm scr ew that secures the d i splay fl e x cable to the stra i n re lief, and then us e th e p ull loop to remove the d i sp lay f lex c abl e f rom the g r a p hics car d. NOTICE: When reco nnecting the f lex cable, press down o n bo th ends o f the connector , not in the middle .[...]
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30 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om Dis pl ay A s s em bly Be zel and P ane l Re m oving t he D is play Ass em bly Bezel 1 U s e a s cr ibe to p r y out the f our rub ber sc r ew cov ers located ac ross the top o f the bezel . display panel top cover flex cable 4-mm screws (6) display latch r ubber [...]
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R emo ving an d R epla cing P ar ts 31 2 Remove the four 4- mm s crews loc ated acr o ss the top o f the bezel. 3 Use a s cr ibe at the i nd en tations t o p ry o ut th e two p l asti c s crew covers located at th e bo ttom of the bezel . 4 Remove the two 4-mm s c r ews located at the b ottom of the bezel. 5 Separ ate the bezel fr o m th e dis p la[...]
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32 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om Fle x C abl e C onne ctor s on D is p lay P anel Re p lacing the D is p lay P anel NOTE: Use a magnetic screw driver to reassemble the display panel in the displa y . 1 C o nnect the f lex cab le to th e two connecto rs on the b ack of the d i sp lay pa nel. 2 Pl [...]
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R emo ving an d R epla cing P ar ts 33 3 Re i nst al l th e 4 - m m scr ew t ha t sec u re s th e fle x c ab l e m ou nt i ng b rac ke t to the to p cove r . 4 Starting on the le f t s ide, us e a mag neti c s c rewdr ive r to reinstal l the s i x 3-mm screws that secure the dis p la y panel i n the top cover . 5 Rei nstall the d is pla y f lex cab[...]
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34 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om Microproces so r T hermal Coo l ing Asse mb ly NOT ICE: D isc onnect the co mputer and attached devic es fro m electrical o utlets and remo ve any installed batteries. NOT ICE: T o avo id ESD , ground yourself by using a wrist grounding strap o r by pe riodically [...]
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R emo ving an d R epla cing P ar ts 35 4 Insert a fl at-blade s cre wdr ive r into the lat c h mechanis m at the left si de of the microp r oces sor reta ining clip. P ry o p en the clip by p i voting the top of th e scr ew driver towar d the r i ght side of the comput er . M icro proc esso r The rma l Co olin g A s s emb ly NOT ICE: T o ensure max[...]
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36 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om Mic ropr oces so r M odul e R e moving the M icroprocessor Module 1 F o ll ow th e i nst r uc t io ns in “ Pre pari ng to Wor k Ins id e th e C omp uter .” 2 Remove the ke yb o ar d . 3 Remove the hinge cove r . NOTICE: T o ensure maximum cooling f o r the mic[...]
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R emo ving an d R epla cing P ar ts 37 M icro proc esso r Cam L ock Scr ew ( Exam ple ) NOT ICE: Hold the microprocessor do wn while tur ning the cam lo ck screw to prevent intermittent contact between the c am lo ck screw and micropro cessor . b U s e the micr opr ocess o r extr a ction tool to remove the m i cr o p roces s or m o d ul e. R eplaci[...]
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38 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om NOTICE: H old the micro processo r down while turning the cam lo ck screw to prev ent inter mittent contact between the cam lock screw and micro pro cessor (see “ Micro processo r Cam L o ck Screw ”). 2 Ti gh ten the cam lock scr ew . NOTICE: D o not over- o r[...]
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R emo ving an d R epla cing P ar ts 39 NOTICE: T o avoid ESD , ground yo urself by using a wrist gro unding strap or by periodically to uching unpainted metal on the co mputer . V ide o Gr aphi cs Bo a rd R emovi ng the Video Gra p hics Board 1 F o l l o w t he i nst r u ct io n s in “P rep ar i n g to Wo rk In sid e t he Comp ut er .” 2 Remove[...]
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40 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om NOT ICE: Make sure the board is correctly and firmly seated befo re co ntinuing. Failure to do so will cause intermittent video failures. 2 Repl ace th e thr ee scr e ws. P almrest As s embly NOT ICE: D isc onnect the co mputer and attached devic es fro m electric[...]
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R emo ving an d R epla cing P ar ts 41 Removi n g t he Palm re st A ssem bl y 1 F o l l o w t he i nst r u ct io n s in “P rep ar i n g to Wo rk In sid e t he Comp ut er .” 2 Remove the har d dr i ve and the fix e d op t ic al dr i ve . 3 Remove the key b o ar d . 4 Remove the hinge cover . 5 Remove the di s p l a y a s s e m bl y . NOT ICE: T [...]
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42 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om 8 T urn t he com pu ter ov er . 9 U s e the p ull lo op to disconne ct the p alm r es t f lex cab le from th e tou ch- p ad conn ect or on the sys te m boar d. 10 C a ref ully lif t out the palmr est a s semb ly . R e s e rv e B a t t e ry NOT ICE: D isc onnect th[...]
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R emo ving an d R epla cing P ar ts 43 R emovi ng the R eserve Batt ery 1 F o l l o w t he i nst r u ct io n s in “P rep ar i n g to Wo rk In sid e t he Comp ut er .” 2 Remove the key b o ar d . 3 Remove the hinge cover . 4 Remove the di s p l a y a s s e m bl y . 5 Remove the pal mr es t asse mbl y . 6 On the und ersi de of the pa lmr est, dis[...]
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44 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om Re p lacing the Reser ve B at t er y 1 Seat the r e serve batter y and pre ss i t into p la c e . 2 C o nnec t the r e serve b attery cable . 3 Place the pal m r est br ac ket loos ely in t he pa lm r est , a nd conn ec t the p al mrest f lex cab le to th e ZIF c [...]
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R emo ving an d R epla cing P ar ts 45 The s y st em b oa rd’ s B IO S c hip c on ta ins t he sy s t em ser v ice ta g n um b er , whi c h i s al so vi sib le o n a bar - c ode lab el on th e bo tto m of the co mputer . 64mcwc11.book Pa ge 45 T ues da y, April 3, 2001 9:58 AM[...]
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46 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om The r e pla ce m e nt ki t for the s ys tem bo ard ass em bly i nc ludes a d i skette o r CD that pr ovides a utili ty for transf erring the ser vice tag numbe r to th e r ep la ce me nt syst em boar d asse mb ly . NOTICE: I f yo u received a flash BIOS update pro[...]
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R emo ving an d R epla cing P ar ts 47 S ys tem Boar d Battery and M o dul ar Bay L atch Asse mb li es NOTICE: D isconnect the co mputer and attached devices fro m electrical outlets and remove any installed batteries. NOTICE: T o avoid ESD , ground yo urself by using a wrist gro unding strap or by periodically to uching unpainted metal on the co m[...]
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48 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om Bat tery and Mod ula r B ay L at ch As se mblies Re m oving and R ep lacing the B at tery and Mo d ul ar Bay L at ch Ass emblies 1 F o ll ow th e i nst r uc t io ns in “ Pre pari ng to Wor k Ins id e th e C omp uter .” 2 Remove the ke yb o ar d . 3 Remove the [...]
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R emo ving an d R epla cing P ar ts 49 6 Remove a latch butt on from the bottom c ase a ss em bly b y squeezing the s nap tab s in the cente r o f the la tc h . Ap pl y down ward pres sur e to the tab s whi le s queez ing them tog ether (tweezers w ork wel l) to eject t he latch b utton f r om the b otto m o f the case w i thout lo osening the upp [...]
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50 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om Bat tery Cha rge r B oard Re m oving t he B att ery Char ger B o a r d 1 F o ll ow th e i nst r uc t io ns in “ Pre pari ng to Wor k Ins id e th e C omp uter .” 2 Remove the ke yb o ar d . 3 Remove the hinge cove r . 4 Remove the dis p lay asse mbly . 5 Remove[...]
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R emo ving an d R epla cing P ar ts 51 LED Bo ard NOTICE: D isconnect the co mputer and attached devices fro m electrical outlets and remove any installed batteries. NOTICE: T o avoid ESD , ground yo urself by using a wrist gro unding strap or by periodically to uching unpainted metal on the co mputer . LE D Bo ard R emovi ng the L ED Board 1 F o l[...]
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52 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om Re p lacing the L ED Board 1 A l ig n t he two s cr ew holes wit h t he two mounti ng hole s on the bottom c as e ass emb l y , and press the boar d i nto i ts connector . 2 Repl ace th e two 4-mm screw s. Fa n A s s e m b l y NOT ICE: D isc onnect the co mputer a[...]
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R emo ving an d R epla cing P ar ts 53 5 Pul l the fan assemb ly away from the bac k-pan el br ac ket. NOTICE: When reco nnecting the f an cables, connect the sho rter cable to the connector closest to the f an assemb ly . R oute bo th cables so that they will not be pinched by the thermal cooling assembly . RJ-11/RJ-45 Bo ard NOTICE: D isconnect t[...]
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54 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om T o rep l ac e a conne c t or cover , orient the cove r notch-s i d e- up and snap it into the conne ctor cut out . RJ- 11/ RJ-4 5 B oard R e m oving the RJ- 11/R J-45 Boar d 1 F o ll ow th e i nst r uc t io ns in “ Pre pari ng to Wor k Ins id e th e C omp uter [...]
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R emo ving an d R epla cing P ar ts 55 R J-1 1/RJ -45 Boa rd Har ness R outi ng posts 64mcwc11.book Pa ge 55 T ues da y, April 3, 2001 9:58 AM[...]
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56 R e mo v ing a nd R e plac ing P ar ts w w w .d el l.co m | sup por t. d ell. c om 64mcwc11.book Pa ge 56 T ues da y, April 3, 2001 9:58 AM[...]
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Index 57 Index B battery charger board removing , 50 replacing , 50 D display and bezel assemblies (illustrated), 26 display assembly, 28 bezel, removal , 30 display assembly bezel, 30 display assembly bezel and panel (illustrated), 30 display flex cable, 29, 32 display latch, 33 display panel removing , 31 replacing , 32 F fan assembly, 52 fixed o[...]
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58 Index 58 Index T tools, recommended, 9 V video graphics board removing , 39 replacing , 39[...]
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64mcwc11.book Pa ge 57 T ues da y, April 3, 2001 9:58 AM[...]
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064MCW A01 ww w .d e ll.co m s u pp o rt . de ll .c o m P ri nted in th e U . S. A. P/N 64MCW Re v . A01 64mcwc11.book Pa ge 58 T ues da y, April 3, 2001 9:58 AM[...]