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ArtDio IPF-2000L manual

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Table of contents for the manual

  • Page 1

    A RT Dio I I n n t t e e l l l l i i g g e e n n c c e e C C o o m m m m u u n n i i c c a a t t i i o o n n IPF-2002L User Manual V1.0 www .artdi oinc.com ArtDio Comp any , Inc.[...]

  • Page 2

    IPF-2002L User Manual 2 Safety Instructions • Do not attempt to service the product yourse lf. Any servicing of this product should be referred to qualified service personal. • T o avoid electric shock, do not put your finger , pin, wire, or any other metal objects into vent s and gaps. • T o avoid accidental fire or electric shock, do not tw[...]

  • Page 3

    IPF-2002L User Manual 3 Content s 1. PRODUCT SPECIFICA TION ..................................................................................................5 2. P ACKAGE CONTENTS .........................................................................................................6 3. IPF-2002L FUNCTIONS .......................................[...]

  • Page 4

    IPF-2002L User Manual 4 6.4 Audio Settings: ............................................................................................................................................................... 22 6.5 Other Settings: ...........................................................................................................................[...]

  • Page 5

    IPF-2002L User Manual 5 1. Product S pecification V oice Interface Call control protocol SIP(RFC-3261) or H.323 V4 or MGCP V oice compression G .71 1 A/µ -Law , G .723.1, G .729A/B/AB Echo cancellation G .165/G .167 16ms V oice Process Differential input/Dif ferential output Delayed (End to End) < 100ms Flow of the average 14K(G .723.1) ~ 51K(G[...]

  • Page 6

    IPF-2002L User Manual 6 2. Package Content s The IPF-2002L Series V oIP phone package contains: • One IPF-2002L VoIP phone • One power adaptor • One RJ-45 Ethernet cable • Quick Installation Guide • Installation CD[...]

  • Page 7

    IPF-2002L User Manual 7 3. IPF-2002L Functions 3.1 Front Panel[...]

  • Page 8

    IPF-2002L User Manual 8 3.2 Rear and Back Panel[...]

  • Page 9

    IPF-2002L User Manual 9 3.3 Function Keys Keys Function Called With handset hung, press this button to display t he phone number of the last call placed. In addition, press 【 # 】 to dial this number . Ans. With handset hung, press this button to display the phone number of an incoming call. In addition, press 【 # 】 to dial this number . Mis[...]

  • Page 10

    IPF-2002L User Manual 1 0 4. Hardware Installation: Prepare your Internet information, and then follo w the step s below to install your IPF-2002L. ※ For the Cable ISP subscriber: Cable ISPs usually provide DHCP to it s subscr ibers, and each time they only allow one user to logon. Therefore, most ISPs require their subscribers r eport the MAC ad[...]

  • Page 11

    IPF-2002L User Manual 1 1 4.2 Connection without a Router Plug one end of the RJ-45 cabl e to one of the LAN port on IPF- 2002L, and plug another end to one of the LAN port of your HUB . Once “Ready for call” is shown on the screen, the hardware installation is completed. There is another LA N port available for you to connect to another intern[...]

  • Page 12

    IPF-2002L User Manual 1 2 5. Configure the IPF-2002L Using Keypad IPF-2002L can be configured with its keyp ad or on a web page. The following table below illustrates the configuration f unction keys when using the keypad: Keys Function SPD / HOLD T o change settings when using the keypad configuration REDIAL / MUTE T o main menu options when using[...]

  • Page 13

    IPF-2002L User Manual 1 3 5.1.2 S tatic IP Setting Please input the S tatic IP comes from your ISP , or the Private IP addr ess, Subnet Mask, and Default Gateway IP address in your company . 1. Connect the RJ-45 Ethernet Cable to the LAN port on the IPF-2002L, and then plug in the power . 2. Press 1234# (Hold the “#” key) Æ LCD shows 【 passw[...]

  • Page 14

    IPF-2002L User Manual 1 4 4. Enable the STUN service to penetrate the NA T network when using SIP protocol. 【 protocol settings 】 Æ Press ENTER several times Æ LCD shows 【 nat traversal 】 Æ Press SPD/HOLD Æ Press 4 (Enable STUN) and then press ENTER Æ Press ENTER Æ LCD shows 【 nat addr 】 Æ Input STUN server IP address ( XXX*XXX*X[...]

  • Page 15

    IPF-2002L User Manual 1 5 5.4 Other Settings: 1. Press 1234# (Hold the “#” key) Æ LCD shows 【 password 】 Æ Press 1234 and then press ENTER Æ LCD shows 【 network settings 】 Æ Press VOL – several times Æ LCD shows 【 other settings 】 . 2. Configure user password: 【 other settings 】 Æ Press ENTER Æ LCD shows 【 pas sw or d[...]

  • Page 16

    IPF-2002L User Manual 1 6 5.8 Exit Settings: If you want to exit the keypad conf igure mode without saving any changes, press REDIAL/MUTE several times until the LCD shows 【 Ar e Y ou Sure? 】 . • Press ENT ER as Y es, IPF-2002L will reboot. • Press REDIAL/MUTE as No, IPF-2002L will back to phone keyp ad configuration mode.[...]

  • Page 17

    IPF-2002L User Manual 1 7 6. WEB Configuration: S tart a Web browser , such as Micr osoft’s Internet Explorer (IE) , and enter the IPF-2000’ s IP address on the web browser . Address window . The IPF-2002L Web configuration p age is accessed by ent ering an assigned URL, or by pressing the IP button from on the IPF-2002L front p anel to display[...]

  • Page 18

    IPF-2002L User Manual 1 8 address of the IPF-2002L in this field. router ip With S tatic selected in iptype drop down list, please enter the router IP address of the IPF-2002L in this field. dns With S tatic selected in iptype drop down list, please enter the IP address of the DNS server in this field. dns2 With S tatic selected in iptype drop dow [...]

  • Page 19

    IPF-2002L User Manual 1 9 service type The default service type is common. For other requests, please find the service type in the drop down list. service addr • Use H.323 protocol  If the Use Service option is che cked, please fill up the IP address or the domain name of the gatekeeper .  If the Use Service option is unchecked, please fill[...]

  • Page 20

    IPF-2002L User Manual 2 0 up the password provided by ISR, card number , and “#”. For example 3185#. • With MGCP protocol used, enter the domain name of the EndpointID into this field. ※ With MGCP protocol is used, as requested by some system, please add the bracket with the domain na me. For example, [voiptest.com]. register port According[...]

  • Page 21

    IPF-2002L User Manual 2 1 signal keypad or RFC 28933 from drop down menu. If you can not dial the extensions, please set the dtmf as inband audio. 6.3 Phone Settings: Phone Parameter V alues Fields Description use dialplan Set whether use dial plan or use dial number by selecting the corresponding item in drop down list. • disable Do not use dial[...]

  • Page 22

    IPF-2002L User Manual 2 2 nonlocal prefix p dow n list, please fill t he prefix number With enable selected in innerline dro for a backup setting 2, such as 57. answer d the call. T o disable auto answer Enter a number from 0 through 60 to se t the entries of the seconds before the phone answer the call auto or forwar function, please set this para[...]

  • Page 23

    IPF-2002L User Manual 2 3 handset out Set the volume of handset output. The range is 1 to 26. speaker out Set the volume of speaker . The range is 1 to 26. 6.5 Other Settings: Other Param es eter V alu Field Description p assword Set the user ’s p assword. Should be no longer than 16 digits. super p assword ld be no longer than 16 digits. Set the[...]

  • Page 24

    IPF-2002L User Manual 2 4 ※ With H.323 protocol used without using the gatekeeper or voice gateway , you can enter the IP address of another IPF-2002L in the phone number field (use “ ＊ ” instead of “.”). For example, enter 192 ＊ 168 ＊ 1 ＊ 21 for IP address 192.168.1.21.[...]

  • Page 25

    IPF-2002L User Manual 2 5 7. Passing through the NAT/Firewall: When IPF-2002L works with NA T/Firewall, so me of the following cases might happen: 1. With a valid account, IPF-2002L can not successfully register to the server . 2. IPF-2002L it self can make calls but is not able to receive calls. 3. One-way t alk. One end can not hear any sound. It[...]

  • Page 26

    IPF-2002L User Manual 2 6 Figure below shows the possible usage ports for the IPF-2002L. Please contact to the network administrator or MIS pers on to open these ports on t he NA T/Firewall device: • register port: for TCP/UDP protocol • signal port: for TCP/UDP protocol • control port: for TCP/UDP protocol • rtp port: for UDP protocol[...]

  • Page 27

    IPF-2002L User Manual 2 7 8. Registration Message Once the account is successf ully registered on the IPF-2002L, 【 Ready for call 】 will shows on the screen, so does the time and date. If the registration is not successful, the LCD will display 【 Logon Fail 】 or 【 W ait Logon … 】 . The possible reasons of the registration failure woul[...]

  • Page 28

    IPF-2002L User Manual 2 8 • Use speak er: When the phone rings, press ENTER butt on to pick up the call. Press Enter again to hand up the call. If you hear a busy tone after you dial, the ot her end is using the phone. Please hang up and make the call later . Y ou can reach this number by pressing the REDIAL button on the phone. 9.3 Check the IPF[...]

  • Page 29

    IPF-2002L User Manual 2 9 10. Appendix 10.1 IPF-2002L Keyp ad and Symbols Mapping T able: Number key Press once Press twice Press 3 times Press 4 times Press 5 times １ １ ． ， ？ ⁄ / ！ ２ ２ A/a B/b C/c 【 ３ ３ D/d E/e F/ f 】 ４ ４ G/g H/h I/i ＊ ５ ５ J/j K/k L/l ６ ６ M/m N/n O/o ＃ ７ ７ P/p Q/q R/r S/s ８ ８ T/t U[...]

  • Page 30

    IPF-2002L User Manual 3 0 • register port: No rmally will be 1719. • signal port: Normally will be 1720. • control port: Normally will be 1722. • R TP port: Normally will be 1722. • local type: Choose account if not specified by the V oIP service provider . 10.3 MGCP W eb Configuration Exsample With H.323 protocol used, please change the [...]

  • Page 31

    IPF-2002L User Manual 3 1 10.4 How to Add a Prefix in Front of the Number • use dialplan: Select dialnum. • dial number: Enter the prefix you want to add. For example: 666. • dddcode: Blank. • iddcode: Blank. • dddprefix: Blank. • local prefix: Blank. • nonlocal prefix: Blank. 10.5 Some T roubleshooting Problem: T roubleshoo ting: LCD[...]

  • Page 32

    IPF-2002L User Manual 3 2 10.6 IPF-2002L Keyp ad Selection T ree (Using administrator p assword)[...]

  • Page 33

    IPF-2002L User Manual 3 3[...]

  • Page 34

    IPF-2002L User Manual 3 4[...]

  • Page 35

    IPF-2002L User Manual 3 5[...]

  • Page 36

    IPF-2002L User Manual 3 6 Los Angeles Office, U.S.A. Address ： 14235 Lomitas Ave. La Puente, CA 91746 TEL ： +1-626-336-0369 FA X ： +1-626-961-91 14 Email ： ussales@artdioinc.com T aiw an Headquarter Add ： 7th FL.., No.476, Min-Hu RD., Hsin-Chu, T aiwan 300 TEL ： +886-3-5295000 FA X ： +886-3-5295005 E-Mail ： sales@artdio.com.tw Shang[...]