Asante Technologies FR1000 manual

FriendlyNET ® Internet Router FR1000 Series User ’ s Guide[...]

2 Asanté FriendlyNET Internet Router with Firewall Asanté T echnologies, Inc. 821 Fox Lane San Jose, CA 9513 1 FriendlyNET FR1000 Seri e s Internet Router w ith Firew all User ’s Manual 0 6 -00 6 75 - 0 0 R e v . A S AL ES 800-662-9686 Friendl yNET Home/Office Solutions 800-303-9121 Intra C ore Enterprise Solut ion s 408-435-8388 sales@asante.c[...]

User’s Manual 3 T able of Content s Chapte r 1 . Introduction 5 Chapte r 2 . W A N Types 7 2.1 Dynamic IP 8 2.2 DSL/PPP Over Ethernet 9 2.3 DSL (Always On) 10 2.4 Cable (@Home-lik e) 11 2.5 Cable (BigPo nd) 12 2.6 Cable (Static I P) 13 2.7 Static IP Address 14 2.8 PPTP (Point-to-Point Tunneli ng Protocol) 15 Chapte r 3 . Status 17 3.1 Router S t [...]

4 Asanté FriendlyNET Internet Router with Firewall Quick Tip s 1. How do I configure the router from a w eb bro wser ? Go to the ad dre s s http://192.168.123.254 and use ad min as th e default password. 2. How can I v iew or reset my I P address? From W indows XP, o pen a command w indo w and type ipcon fig /all to see your se ttings. U se ipconf[...]

User’s Manual 5 Chapter 1. Introduction The Asanté Friendl y NET I n ternet router works with your cable or DSL modem to share high- speed In ternet se rvice s. • FriendlyNET FR1004 i s a router with an inte- grated 4-port 10/100 Fast Ethernet switch and firewall w ith Secure Packet I nspe c tion™ (SPI). • FriendlyNET FR1004 A L adds an Ae[...]

6 Asanté FriendlyNET Internet Router with Firewall • The router’s dy namic host configuration pro tocol (DHCP) s erver function w i ll assign IP addresses in the range 192.168.123.1 00 t hrou gh 192.168.12 3.199. • The router’s de f ault IP address is 192.168.123 .254 . • The Internet service that is connected to the route r’ s Interne[...]

User’s Manual 7 Chapter 2. W A N T ypes This chapter d etails the 8 different Internet or W A N (wide area net w ork ) connec- tion types supported by the Asa nté rou t er. From the top na vigation bar, click on the Ad v an c ed button to ac cess the fea- tures described in this chapter. Note : This d ocument uses the menus from the FR1004AL wir[...]

8 Asanté FriendlyNET Internet Router with Firewall 2.1 Dy namic IP This is a very popular t y pe o f connection for residential and s m all business cus- tomers. Your Internet address set tings are furnished dynamic ally by y our ISP. Characte ristics : Cable or DSL mod em. Popular ISPs: Numerous, including Covad TeleSurf er (some plans), Earthli [...]

User’s Manual 9 2.2 DSL/PPP Over Ethernet This is also a v ery popu lar choice for residential and s m all business customers. PPPoE simulates a dial-up session and uses dynamic IP addresses. The ac- count and password items are as signed by y our I SP. Characte ristics : ADSL modem w hich requires special software (IVas ion MacPOET/W inPOE T, Sy[...]

10 Asanté FriendlyNET Internet Router with Firewall 2.3 DS L (A lw ays On) Select this type of connection if your DSL connection to your ISP is always on or “alive.” Characte ristics : DSL modem Popular ISPs : Verizon (Online Business DSL), Pac i f ic B e ll/Southwestern Bell (Enhanced DSL, Business DSL) and Teloc i t y WAN IP A d dress, Subne[...]

User’s Manual 11 2.4 Cable (@Home-like) This setting is for cable modem services similar to @Home. Chara cteristic : Cable modem Popular ISPs : Not very common after @Home servi ce w as terminated, but variations of this service may still be availa ble . Host Nam e Provided by your ISP. Auto-reconnect Your ISP may disconnect you after a period of[...]

12 Asanté FriendlyNET Internet Router with Firewall 2.5 Cable (BigP ond) Characteristi c : Cable modem service in Australia. Popular I SPs : Telstra BigPond Account and Passw ord Supplied by your ISP. Server Na me (opt ional) Name of your local server, if required. Auto-reconnect Your ISP may disconnect you after a period of inactivity. Check this[...]

User’s Manual 13 2.6 C able (Static IP) Select this type of connecti o n if y our cab le I SP has given you a static IP ad- dress. Characte ristics : Selected cable modem servic e s Popular ISPs : Optivision and Cox WAN IP Address, Subnet Mask, Gatew ay and DNS Your ISP should h a v e given you a static IP address, a subnet mask, a gateway (or ro[...]

14 Asanté FriendlyNET Internet Router with Firewall 2.7 Static IP A ddress Select this type of connec tio n if your ISP has given you a static IP address. Characteristics : Business DSL and selected cable servic es Popular ISPs : SBC Yahoo ! Standard Plus -S / D el ux e-S/E xpert Plu s -S and Earth- link (Bus ine s s SDSL) WAN IP Address, Subnet M[...]

User’s Manual 15 2.8 P PTP (Point-t o-Point Tunne ling Protoc ol) PPTP is a special Internet connection that uses a virtua l priv ate n etw ork (VPN ) protocol. Characteristi cs : DSL modem service . WAN IP Address, Subnet Mask, Server IP Address, Username and Pass- word If you have this type of connection, you should hav e re ce ived a username,[...]

16 Asanté FriendlyNET Internet Router with Firewall Connecting at Higher Sp eeds All of the wired network ports—including the Internet (WAN) port—on the router are designed to run at 10 or 100 Mbps. For maximum LAN perf ormance, you should use Asanté or other 10/100 Mbps Fast E thernet adapters . Al though y our Internet performanc e will not[...]

User’s Manual 17 Chapter 3. St atus The FriendlyNET rout er i s a very sophistic a ted networking device with many powerful feat ures. C l ick on the Status button in the top navigation bar to see an overview of its system sett in gs. Tip: When you contact Asanté Technical Support (or your Asanté Advantage reseller), you’ll want to have the i[...]

18 Asanté FriendlyNET Internet Router with Firewall 3.1 Router Status IP Address, Subnet Mask, Ga teway an d Do m ain Name Server This information descri be s your current Internet (W A N) connecti on. Your I SP assign s y our subnet mask , gateway and domain na me s erver setti ngs. If y ou use a static address (not dynamic or PPPoE), then these [...]

User’s Manual 19 3.2 Peripheral Status The FR1004AL wireless router inc ludes an integrated print server. This means you can share a printer, attached to the router’s Printer p ort , w ith oth er us er s on your LAN. Status message s include: • Not ready . Printer is not con nected or it’s off-line • Ready : P rinter is rea dy to b egin p[...]

20 Asanté FriendlyNET Internet Router with Firewall • ... Login fail ed Someone tried t o lo gin to the router, but the password was not valid • ... Logged out The sy stem administra tor logge d out C ONFIGURATION E NT RIES • ERR: All DNS fail The router forwards DNS requests. If no DNS server is found, then this en- try is made. Check your [...]

User’s Manual 21 PPP O E E NTRIES Thes e en t ries begin with the prefix PPoE, PADO, PADR, PADS, or PADT PPTP E NTRIES Thes e en t ries begin with the prefix PPTP PPP E NTRIES These entries begin w ith the prefix PAP_, CHAP_, MSCHAP_, IPCP_ To re turn to the Status scree n, click on the Back button. To updat e t hi s s creen, click on the Refresh[...]

22 Asanté FriendlyNET Internet Router with Firewall Tip : To change the Host Na me in Windows XP, right click on the My Computer icon. Choos e Prop ertie s > Computer Name. Click the Change … button. 3.5 Other For your convenien ce, t he b ottom of this screen provid e s butt ons to quickly ac- cess addi tional features. Restart R outer Click[...]

User’s Manual 23 Chapter 4. Securit y Asanté routers are frequently installed i n schools, libraries, cafes, and other public areas. To gua rd ag ainst unauthorized network access, this chapter details how to configure the rou ter’ s many securit y feat ure s to protect your network. T o configure thes e sett ings, y ou shoul d ha ve a strong [...]

24 Asanté FriendlyNET Internet Router with Firewall 4.2 Security Options Administr ator Timeout After this time, the router’s administ ration screen w ill automatic ally log y ou out and you will need to re-enter your password to continue. Enter 0 to disable the timeout feature. Disc ard PING fr om WAN side W h en enabled, this router will disca[...]

User’s Manual 25 I NBOUND P AC K ET F I LTER The following will describe the Inbo und filter; the Outbound filter works in the same w ay, except: • The inbound filt er ev aluates all packets that pass through the Virtual Serv- ers or DMZ host. See Chapter 6 (Advanced) of this manual for more infor- mation on these features . • The outbo und f[...]

26 Asanté FriendlyNET Internet Router with Firewall Tip : To find the IP address of a specifi c website, try us i n g the ping command. For example, open a command window and ty pe ping a pple.com to find that the IP address of its web server is 17.254.3.183 . Some sites may have multiple IP addresses for their web servers. Dest ination IP The IP [...]

User’s Manual 27 4.4 P opular A ppl ications The Asanté router ef fe c tively hides all your computers b eh ind its firewall using network address tra nslation (N AT, RFC 1631) t echnology . The router’s IP net- work address i s e xpo s ed to the Internet, but your computers on the LAN are safely protected. From time to time, you may want to s[...]

28 Asanté FriendlyNET Internet Router with Firewall Trigger The outbound port us ed by your appl ication. Incoming Port After the trigger port is detected, in bound packets t o t he spec ified port numbers will be allowed to pass through the router’s fi rew all. Un like other routers that keep the ports open all the time, the Asanté router will[...]

User’s Manual 29 4.5 Hardware (MAC ) Address Control Every network devic e has a unique hard w are addres s known as a me dia acce ss control (MAC ) address. T his a ddress is assigned by the manuf acturer and hard- coded into each Ethernet port. If you have a built-in 10/100 Fast Ethernet port on your computer and added a wireless 8 02.11b (or A[...]

30 Asanté FriendlyNET Internet Router with Firewall To set specific ac cess contr ols for each computer on your LAN : 1. Locate the computer listed in the client drop down list. For your conven- ience , each com puter i s l isted w ith its MAC addres s, IP ad dress and com - puter names. 2. Choose an ID nu mber from the drop dow n l ist. You may d[...]

User’s Manual 31 FR1004 A L W IRELESS R OUTE R Address Control Check this box to turn on hardw are (MAC) address control. Default Settings By default, all wired computers c onne c ted to the router’s LAN ports will have Full a ccess. Al ternative ly, yo u may a lso sel ect LA N & WL A N to tur n off acces s to the Intern et (WAN an d other [...]

32 Asanté FriendlyNET Internet Router with Firewall To set spec ific access controls f or each computer on your LAN: 1. Locate the computer listed in the cl ient drop down list. For your conven- ience, eac h c omputer is listed w i th its MAC address, IP address and com- puter nam es. 2. Choose an ID number from the drop down list. You may define [...]

User’s Manual 33 4.6 A d v a n ced Security DeM ilitarize d Zon e (D MZ) You may conf igure a single computer to be l ogi cally “outside ” of the router’s protective firewal l. A compu ter in th e DMZ w ill have un restri cted 2-way commu- nication s with the Internet (WAN). You should consider this option only when your networked app licat[...]

34 Asanté FriendlyNET Internet Router with Firewall Remote Administration The router’s a dministrative functions are no rmally av ailable only to computers on the LAN or wireless LAN ( W LAN ) . If you want these adminis trative functions available t o s upport individuals outside your network, you will need to enable this feature. To enable adm[...]

User’s Manual 35 Chapter 5. Advanced If you have a strong tec hnical background in TCP/IP and ne tw ork ing, y ou’ll ap- preciate th e ad vanced f eatures of this router: • Host your own website—even if y ou hav e a dynamic IP address • Re-direct inc oming t raffic to d edicated mail, ftp, web and other servers • Upgrade your router’s[...]

36 Asanté FriendlyNET Internet Router with Firewall this address. The router’s 2nd address, the WA N IP address, is set in Chapter 3 ( W AN Types). Changing the rout er’ s LAN IP address als o affects: • IP address for admi nistration • DHCP serve r To change the address , ente r the number and cl ick Ap p ly . You ma y be as ked to re-sta[...]

User’s Manual 37 Upgrade Firm ware From time to time, Asanté will provide firmware updates t o improve performance and to ensure comp atibility. To upgrade the rou t er’s firmware: 1. Click on the Upg rade Firmwa re Setti ng but ton. 2. In th e F irmw are Filen ame scr een, che ck for the la test fir mw are by clicking on the www.asante.com li[...]

38 Asanté FriendlyNET Internet Router with Firewall Backup Setti ng Save your router settings into a fil e on your computer. Tip : Asanté strongly reco m mends t h at you use this Backup Setting command to save a ll of y our router settings. In the e v ent of a major malf unction, you can quickly rest ore the original sett ings by using the Up gr[...]

User’s Manual 39 verify that there is only o ne DHCP s erver (or router) on the LAN. If you have multiple DHCP servers, then disable the DHCP service on all but one server. Domain Name You may also specif y Do main Name S erver (DNS ) serve r addr esses for al l con - nected co mputers on yo ur LAN. 5.3 Dynamic DNS If you want to host your own we[...]

40 Asanté FriendlyNET Internet Router with Firewall Host Name, Usern ame/E-mail, Password/Key After you open an acc ount with y our DDN S, they will pr ovide you with this infor- mati on. Enter this in formatio n here. Tip : If you want to use a dedicated computer as a web server, then you’ll want to enable it as a distributed server; see the fo[...]

User’s Manual 41 Chapter 6. Wireless The FriendlyNET FR1004AL is a powerful wireless router. Compared to the FR1004, the FR1004AL adds: • An AeroLAN wireless access point for Apple Airport, Wi-Fi and other IEEE 802.11b-c ompatible equipment • Dual diversit y ant ennas w ith high performance signal amplifier t o prov ide maximum sign al streng[...]

42 Asanté FriendlyNET Internet Router with Firewall Network ID (SSID) Ente r up to 3 2 chara cters as a Service Set IDentifier for yo ur wireless LAN (WL AN ). You may use any combination of printabl e alph a or nu meric characters. Since this f ield is case-sensitiv e, default is no t the sa me as Defaul t . The SSID separates one W LAN from anot[...]

User’s Manual 43 W i th 128-bit W EP, just specify one key up to 26 digits long. Examples: • 012345 6789A12345 67890B12 3456 • ABCDEF 0123456789 0ABCDEF0 1234 • F1004A BCD0123456 78901234 5678 Note : W h en disabling WEP after using a 64-bit key , the router w ill add zeros (0000) to the end of the W E P key. If you wish to re-enable WEP us[...]

44 Asanté FriendlyNET Internet Router with Firewall 6.5 Tips for Better Wi reless Reception The signal quality and r ange of any w irel e ss card is de pe nd s on the envi ro n- ment in which it i s placed. Here are some tips on getting the mo st out o f your wireless netw ork when using the A s a n t é w ireless router. • The best rule of thum[...]

User’s Manual 45 Chapter 7. Network Print Server Setup Your FriendlyNET FR1004AL wireless rout er c an al s o f u nc tion a s a network print serv er for Macintosh, Windows, and UNIX/Li nux computers. This chapter describes ho w to sha re a printer with: • Apple Mac OS 7-9 • Apple Mac OS X • Micros oft Windows • UNIX/Linux 7.1 Connecting [...]

46 Asanté FriendlyNET Internet Router with Firewall Creating the Desktop Icon To create the desktop print e r icon: 1. Look in the Apple Extras fol der (at the roo t level of your hard driv e) fo r the Desktop Printer Utility . Double-click to launch this pro- gram. 2. S elect the Prin ter (LPR) an d click OK . Note : In the example, an HP LaserJe[...]

User’s Manual 47 After the icon is on the Desktop, or w here ver it w as s a ved, the printer options will need to be manu ally configured. This step is e s sentially the same as choos- ing Configure af ter setting u p a printer i n th e C ho o ser. To set the options, high- light the Desktop Printer icon and select Change Setup from the Printing[...]

48 Asanté FriendlyNET Internet Router with Firewall 7.4 Pr inter D rivers for W indo w s The printer connected to the router’s Printer port is called a shared printer . To share the printer, you will need to install the special Asanté printer driver and configure a print er on eac h comput er. To inst all t he Asanté virtual printer dri ver: 1[...]

User’s Manual 49 Windows XP To co n f igure the shared printer: 1. From the Start button, click on Settings > Printers and Faxes. 2. In the Printers dialog box, dou- ble-cli ck on Add Printer and follow the on-s creen instructions. 3. In the Printers and Faxes dialog box, clic k on Set printer proper- ties from the task list on the left. 4. Cl[...]

50 Asanté FriendlyNET Internet Router with Firewall Window s 2000 To configure th e shared printer: 1. From the Start button, click on Settings > Printers. 2. In the Printers dialog box, double-clic k on Add Printer and follow the on- screen in structio ns. 3. In the Printers dialog box, right mouse click on the printer icon and choose Properti[...]

User’s Manual 51 Appendix A . T roubleshooting Client IP Addresses After you have configured your router, you shoul d restart all of the computers connect ed t o the router. Th i s allow s each computer to receive all of its network IP address s ettings. To verify that the router is providing t he correct information , check the router’ s statu[...]

52 Asanté FriendlyNET Internet Router with Firewall A.2 Window s NT/200 0 /XP You can view and update the IP address setti n gs for each computer by running the Microsoft co mma nd line u tility, ipcon fig : 1. From the Start button, click on Run ... 2. In the Run dialog box, ty pe cmd and press t he Enter key. This will open the command line wind[...]

User’s Manual 53 Appendix B. A d vanced T roubleshooting If you are having difficulties acc essing the rou ter, Asanté T echnical Support w i ll ask you to verify the physical and logical connectio ns fro m your c omputers to the router. To save time, you may w ant to work through these exercises on y our own before cont acting Asanté for assis[...]

54 Asanté FriendlyNET Internet Router with Firewall 4. You’ll see an MS-DOS dialog box, that shows the ping activity. If y ou see the error message, “Request timed out.”, then there is no logical connection f rom y our c omputer to the router. B.3 Us ing Macint osh WhatRoute Most v ersions of Mac OS do not include a ping utility. You may wan[...]

User’s Manual 55 2. Cables should be wired “straight-through”. According to I EEE T568A or T568B specifica- tions, cabl e s sho uld be w ired so that pin 1 con- nects to pin 1, etc. The diagram s how s T568B wiring. To determine if your cable is a straight- through cabl e , h old bo t h en ds of the cable to- gethe r, with the clip poi n ting[...]

56 Asanté FriendlyNET Internet Router with Firewall Asanté FR1000 Series T rivia The FriendlyNET FR1004 Series has tw o model s: • FR1004 • FR1004AL The FR prefix ind icates that it is a member of our award-winning FriendlyNET Router family. The FR1000 Series rep resents Asanté’s routers for small office, home office users. The digit 4 cor[...]

User’s Manual 57 Appendix C. Glossary Authentication: The procedure to verify user identit y as a sec u rity measure. Passwords and digital signatures are the most popular forms. DHCP : Dynamic Host Conf i g uration Protocol . A method for automatically as- signing IP address es to co mputers on a local area network. W ith dy nami c ad- dressing,[...]

58 Asanté FriendlyNET Internet Router with Firewall ISDN: Integrated Services Digital Netw or k . It is a fast digital phone line prov ided by most phone companies. Requires a special card or an additional e x ternal device for your computer. Your Internet Servic e Provid e r mus t be able to pro- vide an ISDN connecti on. ISP: Internet Service Pr[...]

User’s Manual 59 defined rules. Asanté’s Sec ure Pa cket Inspe ction technology evaluates bot h incoming and outgo ing pa c kets based on multiple conditions: TCP/UDP ports, source ad dre s s, destination address and pack et states. TCP/ IP: Transmission Control Protoc ol / Internet Protocol . A standard set of pro- tocols that govern the Inte[...]

60 Asanté FriendlyNET Internet Router with Firewall[...]

User’s Manual 61 Appendix D. W arrant y and Regulatory Notices D.1 2-Year Limited W arranty Subject to the limitations and ex clusions below, Asanté warrants to the original end user purchas er t hat the cov ered products w ill be free from defects in title, materials and manufacturing workmanship for a peri od of tw o y ea rs from the date of p[...]

62 Asanté FriendlyNET Internet Router with Firewall IMPLIED WARRANTY, INCLUDING ECONOMIC LOSS, DAMAGE TO PROP- ERTY AND, TO THE EXTENT PERMITTED BY LAW , DAMAGES FOR PER- SONAL INJURY, HO W EVER CAUSED AND ON ANY THEORY OF LIABILITY (INCLUDING NEGLI-GENCE). THESE LIMITATIONS SHALL APPLY EVEN IF ASANTE HAS BEEN ADVISED OF THE POSSIBILITY OF SUC H D[...]

User’s Manual 63 D.3 Safety A dvisory 1. The FriendlyNET router should be operat ed f rom t he ty pe of pow er so urce indicated on the marking label. If you are not sure of the ty pe of power avail- able, consult your dealer or local power compan y . 2. Do not allow any thing t o rest on the power cord or w here persons will walk on the cord. 3.[...]

64 Asanté FriendlyNET Internet Router with Firewall Typical network confi guration using the FR1004AL router to share the Internet (via cable or DSL modem) with other computers on the local area network (LAN).[...]

User’s Manual 65 Appendi x E. Online W arrant y Reg is t ra tion and Card Before you contact Asant é’s technical support, please register your switch online at www.asante.com/ support/registration.ht ml or use the foll owi ng printed card . By doi ng so, you’ll be ent itled to special offers, up-to-d ate informati on and impo rtant product b[...]

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User’s Manual 67[...]

68 Asanté F r i e ndly N E T I n ternet R outer w i th F i re w a ll S t a t us I nd i ca t o r s Ports 06-006 75 -00, R e v . A Asanté Friendl yNE T Inter net Router , FR1000 Seri es · User’ s Guide Label Descripti on Powe r FR1004: On when t h e router has p ower Status Blinks duri ng power on self-te st Link/ Acti vity On with valid network[...]