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ASCOM 9p23 manual

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Table of contents for the manual

  • Page 1

    9p23 portable handset User guide MkI soft wa re r elea se R4B, M kII s o ft war e re lease R2 D Asc om Ascom ® W ir eless Solutions[...]

  • Page 2

    Conte nts B a t t e r y I n f o r m a t i o n ....................................................................... 6 G e t t i n g S t a r t e d ........................................................................... 7 T h e A s c o m 9 p 2 3 P o r t a b l e H a n d s e t ........................................................... 9 D i s p [...]

  • Page 3

    3 About The 9p23 Portabl e Handse t User Guide The Ascom 9p23 portable handset user guide is or ganized accordi ng to t he sections listed below: Important safety information . Safety consider ations for using electron ic products. Guideline s for safe and efficient use . Recommendatio ns for best performanc e for 9p23 portable handset. Battery in[...]

  • Page 4

    4 Please observe all necessary safety precautio ns when using the 9p23 portable handset. Save this manual . It includes important safety information and operating instruction s. Save all instructi ons for future reference. Before using the 9p23 portable handset, please follow the operating instructi ons and adhere to all warnings and safety precaut[...]

  • Page 5

    5 Guide lines For Safety And Efficienc y Ex posu re to rad io fr equ en cy sig nals This portable handset is designed and manufactured not to exceed the emission limit for exposure to radio frequenc y (RF) energy set by the Fe deral Communicatio ns Commission (FCC) of the U.S. Governmen t and Canada. These limits are part of comprehen sive guideli[...]

  • Page 6

    6 Batte ry Info rmati on Ne w bat ter ies The batter y for a new 9p23 portable handset is not fully charged. The battery should be fully charged prior to the first use of the handset. Ba ttery use and car e A recharge able batter y has a long ser vice life, if treated properly . • Do not leave a ba ttery where it could be subjected to extremely [...]

  • Page 7

    7 Figure 1.1 Side view of 9p23 portable handset Figure 1.2 Bottom view Battery lock tabs Unlocked position Locked position Figure 1.3 Desktop charger Figure 1.4 Getti ng Star ted Ba ttery ins ta llat ion 1. Attach the battery to the back of the handset by sliding the tabs on the battery into the appropriate slots on the handset, then press down fi[...]

  • Page 8

    8 The 9p23 portable handset is delivered with the standard belt clip. If there is a need to replace the belt clip, see instructi ons below. St ep on e: rem ove the bel t c lip T o detach the belt clip from the handset: 1. Loosen the retention screw of the belt clip from the handset (see Figure 2.2). 2. Slide the metal clip upward in the slot (see F[...]

  • Page 9

    9 The Ascom 9p23 Porta ble Hands et Figure 3.1 Alarm Mute button Volume Desktop charger indicator Speakerphone Indicator light Soft keys Off hook/power off On hook/power on Scroll key[...]

  • Page 10

    10 In dica tor ligh t fu nc tion s The color and sta te of the indicator light is located on the upper left side of the front of the 9p23 portable handset. Sl ow fla sh ing red Low Battery , No System, or No Access. See “Problems Y ou Can Solve”, page 42. Rap id flas hi ng re d 9p23 portable handset is receiving a call. St eady gr een 9p23 po[...]

  • Page 11

    11 *Software and hardware dependent. Key Funct ions Figure 4.1 Right Soft Key Left Soft Key Speakerphone Key So ft ke ys The 9p23 portable handset features soft keys which are used to select menu options and initiate handset functions . Press these keys to perform the function indicated by the text in the handset’ s display . Sp eake rph one ke y[...]

  • Page 12

    12 Basic Operat ion Figure 5.1 P owe r on Press and hold the blue Off Hook key . An audible tone is heard, and ascom appears on the display . Once the handset is powered on, the Standby mode display is visible (see Figure 5.1). The System Indicator icon will be steady when the handset is locked to the system. P owe r off Press and hold the gray On [...]

  • Page 13

    13 Basic Operat ion V oic e Mai l op ti ons When the 9p23 portable handset is programme d to access a Vo ice Mail system the option “Connect to Voi ce Mail” is presented (see page 30 for more information). Use the Left Soft key to select Menu press the Left Soft key to select Messages. Use the up and down arrows of the Scroll key to browse to V[...]

  • Page 14

    14 Basic Operat ion Op tion 4 Use the Left Soft key to choose Menu, then use the down arrow of the Scroll key to Scroll to the Phone Book menu. Use the Left Soft key to select the Phone Book menu, then use the Left Soft key to select the Search option from the menu options listed. Enter the first character of the name, with a space character separ[...]

  • Page 15

    15 Fu ncti on Ac tion Power the 9p23 portable handset on Press and hold Power the 9p23 portable handset off Press and hold Place a call Press , dial number , or dial number , then press Answer a call Press , or use the Left Soft key to choose Accept End a call Press T emporarily mute the ringer Press Left Soft key to select Menu, press T o restore [...]

  • Page 16

    16 Enhan ced Digital Integ ration St andb y mo de While in Standby mode, the MLA icon indicates which handset line will be active the next time the handset is used to place a call (see Figure 7.1). Se lect Lin e T o select another line, use the Left Soft key to choose Menu. Use the Scroll key to navigate to the Settings menu, then press the Left So[...]

  • Page 17

    17 Mobil ity Server Mobility Ser ver configuration is applicable when there is a PRI interface to the PBX. Confirm with the system administrator that the installation supports en- hanced features such as caller line ID a nd Multiple Line Appearance (MLA). T o access features such as transfer , conference, h old, a nd reconnect, callback and cance[...]

  • Page 18

    18 In Call Menu Operatio n Depending on the system configuration, either Standard or Enhanced Digital, control of the In Call menu features may var y . Based on the current handset system, some In Call Menu Options may not be available. If the system configuration is for Mobility Ser ver , please refer to page 19. PBX functions allows users to ac[...]

  • Page 19

    19 In Call Menu Operatio n Mo bili ty Serv er co nfig ur atio n Mobility Server configuration is applicable when there is a PRI interface to the PBX. The Mobility Ser ver (MS) In Call menu allows users access to features during a call the same way as with the standard system configuration. Since MS configuration may support multiple lines and a[...]

  • Page 20

    20 Co nfer enc e Depending on system configuration, a conference call can be invoked in two ways. Option 1. Pre-conference Used with the EDI interface to Meridian and Avaya PBXs, and with all analog and T1 CAS PBX interfac es. 1. During an active call use the Left Soft key to select Options. 2. Use the down arrow of the Scroll key to browse to Con[...]

  • Page 21

    21 Menu Options Use the steps described previous ly to view and change handset settings in all menus. T o exit any menu or submenu without changing settings use the Right Soft key to choose Back, Cancel or Save. T o change a handset setting within a menu or submenu, use the Left Soft key to Confirm or Save. “Data Saved” may a ppea r briefly i[...]

  • Page 22

    22 Menu Overview Set ting s Display Contrast Backlight Handset Name Language English Frenc h Spanish Portu guese Time and Date Time Mode 12 hour 24 hour Off Date Mode Mmm dd mm-dd dd Mmm dd -mm yymmdd mmddyy ddmmyy Off KeyLock Options Auto Key Lock Set Password Call Options Select Line 3 Auto Answer Answer Options Select PUN Administration 1 Limit [...]

  • Page 23

    23 Some of the following features may not be available if the 9p23 portable handset is configured for Limited Menu. Check with the system administrator to learn whether the handset is configured for Limited or Full Menu support. For details on Limited Menu Options see the Limited Menu section of this guide. In tera cti ve Comm uni cati on Serv ic[...]

  • Page 24

    24 Menu Descript ions Op tion s Access and modify messaging settings. Voice Mail No. Configures the access number to connect to any Voi ce Mail system with dial-up ca pabi lity . Numbers can be stored using the Left Soft key to select Save. SMS reminder Offers different interval options for setting the reminder tones while a message remains unread[...]

  • Page 25

    25 Menu Descript ions Ca ll In fo Mi ssed cal ls View a list of Missed calls. The Missed calls icon will appear in the display . The Missed calls display shows an index number identifying the entry (up to 20 entries), the time or date the call was received, and the telephon e number of the caller . Re ceiv ed No. View the last 20 telephone numbers [...]

  • Page 26

    26 Menu Descript ions De lete All Deletes all user -defined entries from the Local Phone Book. Select Delete All from the Phone Book menu, then press the Left Soft key to confirm. Me mory Mon ito r This percentage represe nts memor y used for personal Phone Book entries. He lpfu l hi nts for usin g th e 9p2 3 Pho ne Bo ok menu Pr efix Edi t The [...]

  • Page 27

    27 Menu Descript ions Cu stom ize Fr om the Sound Setup menu select Sound Profiles, then use the Scroll key to bro wse to Customize. Use the Left Soft key to select Option. Under Normal Profile or Discreet Profile, use the Left Soft key to select the following options: Ring Volume Adjusts ring volume by using the up and down arrows of the Scroll[...]

  • Page 28

    28 Menu Descript ions T ime an d Date Time Mode Configures the time format. Use the Scroll key to browse the time formats, then the Left Soft key to confirm. Date Mode Configures date format. Use the Scroll key to browse the date formats, then the Left Soft key to confirm. Ke yloc k Op tion s Opens a submenu for the following options: Auto Keyl[...]

  • Page 29

    29 Menu Descript ions Prio. Interrupt . Overrides muted ringer for an incoming priority one or two message. Prio. Interrupt has the following sub menus: Priority 1. Sets the priority interrupt for incoming priority one messages. Select ON or OFF by using the Scroll key and press Confirm to accept. Priority 2. Sets the priority interrupt for incomi[...]

  • Page 30

    30 Menu Descript ions Figure 13.3 Figure 13.4 Figure 13.5 9p23 MkII headset matrix Set ting Ma nufa cture r Cha racte risti cs T ype 1 Ascom #F150068 Input/outpu t gain T ype 2 GN Netcom #2120 Input/minim al output gain T ype 3 Starkey #T300 Input attenuation, significant output gain T ype 4 David Clark #H6090 Noise canceling, minimal input attenu[...]

  • Page 31

    31 Short Messag e Service Consult with your system administrator to determine support for short text messages. Ma nagi ng tex t me ssag es Upon receipt of a text message, use the Left Soft key to select Options or use the Right Soft key to clos e the message. If no action is taken, messages are stored and the text message icon appears. If the SMS r[...]

  • Page 32

    32 Advan ced Nurse Call System Integr ation Ad va nc ed Nu rse Ca ll Sy stem Int egra tio n (AN CSI ) Some of the following features may not be available, depending on ho w the 9p23 portable handset is configured . Check with your system administrator for additiona l information . The 9p23 portable handset can be configured to integrate with a nu[...]

  • Page 33

    33 Re trie ve a st or ed nu rse ca ll me ssag e When unread nurse call messages are available, the T ext Message icon will a ppear . Fr om Standby mode, use the Left Soft key to select Menu. In the Messages menu, use the up and down arrows of the Scroll key to Scroll to Inbox, then use the Left Soft key to Select this option. Use the up and down ar[...]

  • Page 34

    34 Custo m Ring T one s De fa ult mel odi es I n t e r n a l C a l l : F u r E l i s e ................................................... 2 e 2 D 2 e 2 D 2 e 2 D 2 e 2 b 2 d 2 c 3 a 7 External Call: Tchaikovsky piano concerto. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2G2f2D4C5f2D5F2 f2c2C4A7 C a l l B a c k : H o u s[...]

  • Page 35

    35 Pr oblems Y ou Can Solve Pr oble ms and po ssib le sol utio ns Th e han dse t doe s not tur n on Recharge or replace the battery , then remove and reinsert the ba ttery . Th e han dse t doe sn’ t rin g for in co ming cal ls Check the Sound Setup menu to ensure the handset is not set for discreet profile. Check the ring volume to ensure it has[...]

  • Page 36

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