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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Ashly WR-2, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Ashly WR-2 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Ashly WR-2. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Ashly WR-2 should contain:
- informations concerning technical data of Ashly WR-2
- name of the manufacturer and a year of construction of the Ashly WR-2 item
- rules of operation, control and maintenance of the Ashly WR-2 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Ashly WR-2 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Ashly WR-2, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Ashly service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Ashly WR-2.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Ashly WR-2 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
ASHL Y AUDIO INC. 847 Holt R oad W ebster , NY 14580-9103 Phone: (585) 872-0010 T oll-Free: (800) 828-6308 Fax: (585) 872-0739 www .ashly .com ne24.24M 24 Bit Digital Multiple Channel Matrix Processor WR -1, WR -2, WR -5 R emote Controls GPO General Purpose Logic Output Option Operating Manual Di gi tal Au di o Prod u cts[...]
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Page 2
Operating Manual - ne24.24M Matrix Processor 2 T able Of Contents 1 INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2 UNPACKING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 3 AC POWER REQUIREMENTS . . . . . . . . . . . .[...]
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Page 3
3 Operating Manual - ne24.24M Matrix Processor W ARNING: THIS APP AR A TUS MUST BE EAR THED The exclamation point within an eqilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanying the device. The lightning flash with arrowhead symbol, within an equilateral [...]
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Page 4
Operating Manual - ne24.24M Matrix Processor 4 1. INTRODUCTION Thank you for your purchase of the Protea ne24.24M. The Protea ne24.24M Matrix Processor uses modular expansion cards to provide up to twenty-four channels of audio matrixing and processing, along with provisions for remote control and logic output. The base unit offers a four-input/fou[...]
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Page 5
5 Operating Manual - ne24.24M Matrix Processor 4. FRONT PANEL FEATURES 4.1 RS-232 Dataport The ne24.24M has two RS-232 dataports wired in parallel, one on the front panel and one on the back, for connect- ing to a computer for software control. See section 7.3 for de tails on connecting to a computer. 4.2 Com LED This green LED lights for a few sec[...]
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Page 6
Operating Manual - ne24.24M Matrix Processor 6 5. REAR PANEL FEATURES 5.1 Input Connections Balanced input signals are connected to the ne24.24M using the included euroblock connector. A flat blade screwdriver is required to connect a stripped wire lead to the external connector piece, which is then inserted into the rear panel Euro Block receptacl[...]
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Page 7
7 Operating Manual - ne24.24M Matrix Processor To use contact closure switching, up to eight presets (1-8) mus t first be defined according to the needs of the installation. To use the mic input “Push To Talk” feature, select the “Push To Talk Mic” checkbox in the Protea NE Software’s mic preamp dialog box. The preset recall feature fo r [...]
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Page 8
Operating Manual - ne24.24M Matrix Processor 8 5.8 Data In/Data Out Connection The Data In and Out connectors are used for connecting the ne24.24M to the Ashly WR-5 active wall remote controller or RD-8C. 5.9 Factory Reset Switch Factory reset is used to clear all user defined preset names and control values and reset them to their original factory[...]
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Page 9
9 Operating Manual - ne24.24M Matrix Processor 7. PROTEA NE SOFTWARE Ashly offers a powerful software interface for the Windows PC environment, as well as any PDA device running Windows Mobil 05, providing control for the ne24.24M Matrix Pro cessor, and many other Ashly digital audio proces- sors and power amplifiers. All controls are intuitively r[...]
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Page 10
Operating Manual - ne24.24M Matrix Processor 10 7.2 Connecting the ne24.24M to a computer using Ethernet Ethernet is the preferred data protocol for computer control. A standard RJ-45 jack is used for connecting directly to a PC, PDA, or 10/100 Base-T network. 7.3 Connecting the ne24.24M to a computer using the RS-232 Data port The ne24.24M is opti[...]
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Page 11
11 Operating Manual - ne24.24M Matrix Processor 8.1c Phantom Power +48V Phantom power for condenser microphones can be provided to individual channels by checking the <+48V Phantom Power> box in the preamp block for a given channel. 8.1c Push To Talk Mic This check box and drop down menu selects the back panel logic input to serve as a contac[...]
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Page 12
Operating Manual - ne24.24M Matrix Processor 12 on either side of the fre- quency center is boost or cut, whereas a larger "wider" bandwidth (lower Q) pro- duces an audible change to the overall tone of a signal. Parametric filters are best used to hunt down and elimi- nate problem feedback fre- quencies, add or remove a characteristic &q[...]
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Page 13
13 Operating Manual - ne24.24M Matrix Processor is 0 degree phase shift, at the All Pass filter center frequenc y there is -180 degrees of phase shift, and at high frequencies there i s -360 degrees of phase shift. Each input channel has an EQ On/Off button for all filters, and in turn each filter band has its own bypass button. The Flatten Curve f[...]
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Page 14
Operating Manual - ne24.24M Matrix Processor 14 8.1i Ducker A Ducker is used to attenuate the level of selected input channels when one or more "Trigger" inputs have signal present. Input channels can be set to one of four ducker modes: 1.) BYPASS - no ducking action applies. 2.) DUCKED PROGRAM - signal present on other "Trigger"[...]
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Page 15
15 Operating Manual - ne24.24M Matrix Processor 8.2b Hpf/Lpf - Crossover Bandpass or crossover func- tions on the Protea ne24.24M are available only on the output chan- nels. Every channel's crossover consists of a high pass filter (HPF) and a low pass filter (LPF), along with the frequencies and filter types used. Each output's cross- ov[...]
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Page 16
Operating Manual - ne24.24M Matrix Processor 16 Bessel These filters, as implemented on the ne24.24M, are always -3dB at the displayed crossover frequency. Bessel filters are used because they have a maximally flat group delay. Stated another way, Bessel filters have the most linear phase response. When a Bessel HPF and LPF of the same crossover fr[...]
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Page 17
17 Operating Manual - ne24.24M Matrix Processor 8.2f Output Compressor/Limiter A full function compressor/limiter is included on each out- put channel. A limiter is commonly used to prevent transient audio signal spikes from damaging loudspeakers, manage ana- log and digital recording levels, optimize broadcast levels, or "thicken" the so[...]
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Page 18
Operating Manual - ne24.24M Matrix Processor 18 Since there are no user controls on the ne24.24M, the only way to load presets is by using Protea NE Software to recall files saved on either the PC or the ne24.24M. The excep tion to this is through the use of contact closures or the Ashly WR-5 wall-mounted remote control. Contact closures can load p[...]
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Page 19
19 Operating Manual - ne24.24M Matrix Processor In addition to using a WR-1 as the control device, the remote level control feature can be used for relay activated muting of selected channels, as in a fire alarm application (see sec. 16). Note: Use Protea System Software version 6.1.4 or higher, and ne24.24M program version 1.5 or higher to allow a[...]
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Page 20
Operating Manual - ne24.24M Matrix Processor 20 Conne cto r on 24.24 M Bac k P ane l To Pin 1-8 for P r eset Recall 1 2 3 4 Commo n* 2 1 Commo n* 4 3 ASHLY WR-2 1 2 3 4 C *Wir ed Togethe r On WR-2 PCB . Con nec tor on 24.24 M Bac k Pane l CV-1 To P in 1-8 CV-2 To Pi n 1-8 1 2 G* CV- 2 +5* G CV-1 +5 *Ch. 2 Gnd /+5 Ar e Wir ed T o Ch. 1 Gnd/ +5 On WR[...]
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Page 21
21 Operating Manual - ne24.24M Matrix Processor 11. GPO EXPANSION MODULE WIRING EXAMPLES 12. TROUBLESHOOTING TIPS 12.1 Audio Problems 1) No power - Is the detachable AC cord fully plugged in? Is the rear pan el power switch on? 2) Software doesn’t work on unit - If using ethernet, has the ne24.24M been identified by the software? Are the LEDs on [...]
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Page 22
Operating Manual - ne24.24M Matrix Processor 22 14. SPECIFICATIONS INPUT . . . . . . . . . . . . . . Active Balanced, 18 kohms Max Input Level: . . . . . . . + 2 0 d B u Input Gain Range: . . . . . . . -50dB to +12dB, polarity select OUTPUT : . . . . . . . . . . . . . Active Servo-Balanced, 112 ohms Max Output Level: . . . . . . + 20 d Bu Output Ga[...]
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Page 23
23 Operating Manual - ne24.24M Matrix Processor • Corporate Boardroom System • Rest aurant System • Lef t/Center/Right Theatre System • Conference Center System • Fire Alarm Mute • Shown with three input and one output expansion cards (four channels per card) • Autoleveling and gating for worry-free automatic level control • +48V Ph[...]
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Page 24
• Three output expansion cards added • Complete post-mixer system processor for all speaker locations • Electrical box mounted remote DC level controller for Dressing Rooms • Three input expansion cards added • Four independent room systems can easily be reconfigured using contact closure preset recall • Electrical box mounted remote DC[...]