Asrock FM2A55 Pro+ manual

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A good user manual

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Table of contents for the manual

  • Page 1

    User Manual[...]

  • Page 2

    V ersion 1.0 Pu bli she d Aug u s t 2013 Cop y r ig ht©2 013 ASRock I NC . A l l r i g hts re ser ved . Copyr ight Noti ce: No pa r t of t h is d oc u ment at ion may be r epro duce d, t r a n sc ri be d , tr a n sm it te d, or tr a n sla ted i n a ny l a ng u age , i n a ny for m or by a ny mea n s , exc ept dupl ic at ion of doc u ment at ion by[...]

  • Page 3

    [...]

  • Page 4

    Contents 1 . Introduct ion 1 1 . 1 Package Contents 1 1 . 2 Spec ic atio ns 2 1 .3 Unique Features 6 1 .4 M otherboard Layout 1 0 1 .5 I/O Panel 1 2 2. Inst allation 1 4 2. 1 CPU Installatio n 1 5 2. 2 Installatio n of CPU Fan and Heatsink 1 6 2.3 Installatio n of Memo r y M odules (DI MM) 1 7 2.4 Ex pansion Sl ots (PCI and PCI E xpres s Slots )[...]

  • Page 5

    4.4 Advanced Sc reen 44 4.4. 1 CPU Con guratio n 45 4.4.2 Nor th Bri dge Co ngurat ion 46 4.4.3 South Br idge C on guratio n 4 7 4.4.4 Storage C ongur ation 48 4.4.5 Super IO Con guration 49 4.4.6 ACPI Congurati on 50 4.4. 7 USB C ongur ation 52 4.5 T ool 53 4.6 Hardware H ealth Even t Monitor ing Sc reen 56 4. 7 Boot Sc reen 5[...]

  • Page 6

    FM2A55 Pro+ 1 English 1. Introduction Thank you for purchasing ASRock FM2A55 Pro+ motherboard, a reliable mother - board produced under ASRock’s consistently stringent quality control. It delivers excellent performance with robust design conforming to ASRock’s commitment to quality and endurance. In this documentation, Chapter 1 and 2 contains [...]

  • Page 7

    English 2 1.2 Specications Platform • A T X For m Facto r • All Solid Ca pacitor des ign CPU • Supp or ts So cket FM 2+ 9 5W / FM 2 100 W pr oc es so rs Chipset • AM D A 55 FCH ( Hu dso n - D2) Memor y • Dua l Chan nel D D R3 Me mo r y T e chn ol og y • 2 x DD R3 DI M M Sl ots • Su pp o r ts D D R3 2133 /18 6 6 /16 0 0/133 3 /10 6 [...]

  • Page 8

    FM2A55 Pro+ 3 English Graphics • Supp or ts D - Sub wi th m ax . res ol uti on up t o 1920x120 0 @ 60 Hz • Supp or ts A MD S tea dy V ide o TM 2.0: N ew vi de o pos t pro c es sin g ca pab ili t y for au tom ati c jit te r red uc ti on on home/onlin e video • Supp or ts H DC P wit h DVI - D Po r t • Supp or ts Full HD 10 8 0p B lu - ray (B [...]

  • Page 9

    English 4 Connec - tor • 1 x IR H ead er • 1 x CO M Por t H ea der • 1 x SPD IF O ut C onn ec tor • 1 x Power LED H ea der • 1 x CPU Fan C onn ec tor (4 - pin) • 2 x Chas si s Fan Con ne cto rs (2 x 4 - p in) • 1 x 24 pin A T X Po wer C onn ec tor • 1 x 8 pin 12V Power C onn ec tor • 1 x Front Pane l Aud io C onn ec tor • 2 x US[...]

  • Page 10

    FM2A55 Pro+ 5 English W ARNING Please realize that there is a certain risk involved with overclocking, including adjusting the setting in the BIOS, applying Untied Overclocking T echnology , or using third-party overclocking tools. Overclocking may affect your system’ s stability , or even cause damage to the components and devices of your system[...]

  • Page 11

    English 6 1.3 Unique Features ASRock A- T uning A-T u nin g is AS Roc k ’s multi p ur po se so f t war e sui te wit h a new inter fac e, m ore n ew fea ture s an d imp roved u til iti es , inc lu din g XFas t R A M, De hum id i e r , Go od Ni ght LED, FAN - T a st ic T u n - ing, O C T wea ker and a w ho le l ot mo re. ASRock Instant Boot ASRo[...]

  • Page 12

    FM2A55 Pro+ 7 English Suspend to RAM (S3), hibernation mode (S4) or power off (S5). With APP Charger driver installed, you can easily enjoy t he mar- velous charging experience. ASRock XFast USB ASRock XFast USB can boost USB storage device perfor - mance. The performance may depend on the properties of the device. ASRock XFast LAN ASRock XFast LAN[...]

  • Page 13

    English 8 the starting and ending hours of internet access granted to other users. In order to prevent users from bypassing OMG, guest accounts without permission to modify the system time are re - quired. ASRock Internet Flash ASRock Internet Flash searches for available UEFI firmware updates from our servers. In other words, the system can auto- [...]

  • Page 14

    FM2A55 Pro+ 9 English ASRock Interactive UEFI ASRock Interactive UEFI is a blend of system configuration tools, cool sound ef fects and stunning visuals. The unprec - edented UEFI provides a more attractive interface and brings a lot more amusing. ASRock Fast Boot With ASRock’s exclusive Fast Boot technology , it takes less than 1.5 seconds to lo[...]

  • Page 15

    English 10 1.4 Motherboard Layout SOCKE T FM2b AM D A55 (Hudson-D2) C hipset 5 2 3 4 1 13 14 16 17 18 19 20 21 22 Sup er I/O CMOS BATTERY ATX P W R 1 PCIE 1 LA N AUDI O CODE C CPU_FAN1 64M b B IOS PCIE 2 FM2A55 Pro+ ATX1 2 V1 PCIE 5 D D R 3 _ A 1 ( 6 4 b i t , 2 40 - p i n mo d u l e ) D D R 3 _ B 1 ( 6 4 b i t , 2 40 - p i n mo d u l e ) PCIE 3 PC[...]

  • Page 16

    FM2A55 Pro+ 11 English No. Descript ion 1 A T X 12V Power C onn ec tor (A T X 12V1 ) 2 CPU Fan C onn ec tor (CP U_ F A N1 ) 3 Chas si s Fan Co nne cto r (CH A _ FAN2) 4 2 x 240 -p in DD R3 D IM M S lot s (DD R3 _ A 1, DD R3 _ B 1) 5 A T X Powe r Co nne cto r (A T X P WR1 ) 6 S ATA 2 C o n n e c t o r ( S ATA _ 2 ) 7 S ATA 2 C o n n e c t o r ( S AT[...]

  • Page 17

    English 12 1.5 I/O Panel No. Descript ion No. Descript ion 1 PS/ 2 M ous e Por t (Gr ee n ) 7 USB 2 .0 Po r t s (US B 45) 2 D - S ub Por t ( VGA 1 ) 8 USB 2 .0 Po r t s (US B23) 3 L A N RJ - 4 5 Por t* 9 USB 2 .0 Po r t s (US B01 ) 4 Line I n (Li ght B lue) 10 DV I - D Po r t (DVI1 ) 5 F ront Spea ker (Lime ) 11 P S/ 2 Keybo ard Po r t (P ur ple) 6[...]

  • Page 18

    FM2A55 Pro+ 13 English * The re a re t w o LE Ds o n th e L A N po r t . Pl eas e re fer t o the t ab le b el ow fo r the L AN p or t LE D ind ic a - tions. Act i vi t y / Li nk LE D Speed LED Status Desc ription Status Desc ription Off No Link Off 10Mbps connection Blinking Data Activity O range 100Mbps connec tion On Link Gre en 1Gbps connection [...]

  • Page 19

    English 14 2. Installation This is an A TX form factor motherboard. Before you install the motherboard, study the conguration of your chassis to ensure that the motherboard ts into it. Pre-installation Precautions T ake note of the following precautions before you install m otherboard components or change any motherboard settings. Before you [...]

  • Page 20

    FM2A55 Pro+ 15 English 2.1 CPU Installation Step 1. Unlock the socket by lifting the lever up to a 90 o angle. Step 2. Position the CPU directly above the socket such that the CPU corner with the golden triangle matches the socket corner with a small triangle. Step 3. Carefully insert the CPU into the socket until it ts in place. The CPU ts o[...]

  • Page 21

    English 16 2.2 Installation of CPU Fan and Heatsink After you install the CPU into this motherboard, it is necessary to install a larger heatsink and cooling fan to dissipate heat. Y ou also need to spray thermal grease between the CPU and the heatsink to improve heat dis - sipation. Make sure that the CPU and the heatsink are securely fastened and[...]

  • Page 22

    FM2A55 Pro+ 17 English 2.3 Installation of Memory Modules (DIMM) Thi s mot her b oar d pr ovid es t wo 24 0 -p in DD R3 (D ou ble D at a Rate 3) DIM M slot s, a nd sup po r t s Du al Cha nne l Me mo r y T ec hn ol og y . e DI M M on ly t s in o ne c or re c t or ie nt at io n . It wi ll c au s e pe r m an en t da ma ge t o th e mot he rb oa r[...]

  • Page 23

    English 18 1 2 3[...]

  • Page 24

    FM2A55 Pro+ 19 English 2.4 Expansion Slots (PCI and PCI Express Slots) There are 2 PCI slots and 5 PCI Express slots on this motherboard. PCI Slots: PCI slots are used to install expansion cards that have the 32-bit PCI interface. PCIE Slots: PCIE1 / PCIE3 / PCIE4 (PCIe 2.0 x1 slot) is used for PCI Express cards with x1 lane width cards PCIE2 (PCIe[...]

  • Page 25

    English 20 2.5 Jumpers Setup The illustration shows how jumpers are setup. When the jumper cap is placed on pins, the jumper is “Short”. If no jumper cap is placed on pins, the jumper is “Open”. The illustration shows a 3-pin jumper whose pin1 and pin2 are “Short” when jumper cap is placed on these 2 pins. Jumper Setting Description Cle[...]

  • Page 26

    FM2A55 Pro+ 21 English 2.6 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage of the motherboard! USB 2.0 Headers Besides six default USB 2.0 (9-pin USB6_7) ports on the I/O panel, t[...]

  • Page 27

    English 22 Front Panel Audio Header This is an interface for the front (9-pin HD_AUDIO1) panel audio cable that allows (see p.10 No. 22) convenient connection and control of audio devices. J_SENS E OUT2_L 1 MIC_RET PRESENCE# GN D OUT2_R MIC2_R MIC2_L OUT_RE T System Panel Header This header accommodates (9-pin P ANEL1) several system front panel (s[...]

  • Page 28

    FM2A55 Pro+ 23 English Power LED Header Please connect the chassis (3-pin PLED1) power LED to this header to (see p.10 No. 12) indicate system power status. The LED is on when the system is operating. The LED keeps blinking in S1 state. The LED is off in S3/S4 state or S5 state (power off). Chassis Speaker Header Please connect the chassis (4-pin S[...]

  • Page 29

    English 24 Though this motherboard provides 4-Pin CPU fan (Quiet Fan) support, the 3-Pin CPU fan still can work successfully even without the fan speed control function. If you plan to connect the 3-Pin CPU fan to the CPU fan connector on this motherboard, please connect it to Pin 1-3. A TX Power Connector Please connect an A TX power (24-pin A TXP[...]

  • Page 30

    FM2A55 Pro+ 25 English Serial port Header This COM1 header supports a (9-pin COM1) serial port module. (see p.10 No. 20) CCTS# 1 RRTS#1 DDSR#1 DDTR#1 RRXD1 GN D TTXD1 DDCD#1 1 RRI#1 SPDIF Out Connector Please connect the (2-pin HDMI_SPDIF1) SPDIF_OUT connector of ( see p.10 No. 21) a HDMI VGA card to this header with a cable. SPDIFOUT GN D 1[...]

  • Page 31

    English 26 2.7 CrossFireX TM and Quad CrossFireX TM Operation Guide This motherboard supports CrossFireX TM and Quad CrossFireX TM that allows you to in st all up t o t wo id ent ic al P CI E xp res s x16 grap hic s c ar ds. C ur rent ly CrossFireX TM and Quad CrossFireX TM are su ppo r t ed wi th W ind ows ® 7 / 7 6 4 - bi t / 8 / 8 6 4 - bi t OS[...]

  • Page 32

    FM2A55 Pro+ 27 English St ep 3 Co nne ct a VG A ca ble o r a DVI c ab le to the m on ito r co nne ct or or t he DV I co nne ct or of t he gr aph ic s c ar d tha t is inse r te d to PC IE 2 sl ot.[...]

  • Page 33

    English 28 St ep 1 Power o n your c o mput er an d bo ot into O S. St ep 2 Remove t he A M D dr iver s if yo u have any VGA dr ive rs i nst all ed in yo ur syste m. St ep 3 Inst al l the r equ ire d dr iver s an d CA T A L YST C ont ro l Ce nter t hen r est ar t your computer . Please check AMD’s websi te for de tails. 2.7 .3 Driver Installation [...]

  • Page 34

    FM2A55 Pro+ 29 English 2.8 AMD Dual Graphics Operation Guide This motherboard supports AMD Dual Graphics feature. AMD Dual Graphics brings multi-GPU performance capabilities by enabling an A M D A5 5 ( H u d s on - D 2) integrated graphics processor and a discrete graphics processor to operate simultaneously with combined output to a single display[...]

  • Page 35

    English 30 * Dual Graphics appearing here is a registered trademark of AMD T echnologies Inc., and is used only for identication or explanation and to the owners’ benet, without intent to infringe. * For further information of AMD Dual Graphics technology , please check AMD website for up dates and details. Step 9. Click “Enable CrossFire[...]

  • Page 36

    FM2A55 Pro+ 31 English 3. Software and Utilities Operation 3. 1 Insta lling Drivers The S upp or t CD th at c ome s wi th t he mot he rb oa rd c ont ai ns ne ce ss ar y dr iver s an d usef ul ut ili ti es t hat en han ce t he m oth er bo ard ’s feature s. Running Th e Sup po r t CD T o beg in us ing t he su ppo r t C D, inse r t t he C D into you[...]

  • Page 37

    English 32 3.2 A-T uning A-T u nin g is AS Ro ck ’s multi p ur po se so f t war e sui te wit h a new i nter fac e, mor e new fe atu res a nd im prove d uti lit ie s, inc lu din g XFast R AM , D ehum idi - er, Goo d Ni ght LED, FAN -T ast ic T u ning , OC T we aker an d a wh ole l ot mo re. 3.2 . 1 In stalling A- T uning Whe n you i nst all t h[...]

  • Page 38

    FM2A55 Pro+ 33 English T ools Vario us to ols a nd ut ili tie s. XF ast R AM Bo ost t he syst em’s per f or man ce a nd ex ten d th e HD D’s or SD D’s life spa n! Cre ate a hi dde n par tit ion , the n as sig n whi ch  le s sho ul d be sto re d in th e R A M dr i ve. F ast Boot Fast Bo ot min imi zes you r c omp uter ' s bo ot ti me. [...]

  • Page 39

    English 34 F AN-T astic T uning Co n gur e up to  ve dif f ere nt fan s pe eds u sin g the g ra ph. Th e fa ns wi ll auto mat ic all y shi f t to th e nex t sp eed l evel wh en t he as si gne d temp er atur e is met. Dehumidier Prevent m oth er bo ard d ama ges d ue to da mpn es s. Ena ble t his f un ct io n and co n gur e th e per i od[...]

  • Page 40

    FM2A55 Pro+ 35 English T ech Ser vice Co nta ct T e ch S er vic e.[...]

  • Page 41

    English 36 3.3 St a r t 8 For th ose W in dow s 8 use rs w ho mi ss t he S ta r t M enu, S ta r t 8 is an ide al so lut io n th at br in gs bac k th e fa mili ar St ar t Men u alo ng w ith a dde d cus tom iza tio ns fo r gr eate r ef  ci en cy. 3.3. 1 Inst alling Sta r t8 Inst al l St ar t 8, w hic h is l oc ate d in t he fo ld er at th e fo llo[...]

  • Page 42

    FM2A55 Pro+ 37 English Congure Co n gur e prov id es c on g urat io n opt io ns, i nc ludi ng ic o n size s, w hic h sho r tc ut s you want S t ar t M en u to dis play, quick ac c es s to re c ent ly use d app s, th e fun ct io nal it y of th e pow er but t on, an d mo re. Cont rol[...]

  • Page 43

    English 38 Co ntr ol le ts you c o n gur e wha t a cl ick o n th e st ar t b ut to n or a pr es s on t he Windows k ey does. Desk to p Des k top a llo ws you to d isa ble t he h ot c or ne rs w hen yo u ar e wor ki ng o n the des k top. It a lso l ets yo u ch oo se wh eth er or n ot th e syste m bo ots d ire ct ly int o des k top m ode a nd byp [...]

  • Page 44

    FM2A55 Pro+ 39 English 4. UEFI SETUP UTILITY 4.1 Introduction ASRock Interactive UEFI is a blend of system conguration tools, cool sound ef - fects and stunning visuals. Not only will it make BIOS setup less difcult but also a lot more amusing. This section explains how to use the UEFI SETUP UTILITY to congure your system. The UEFI chip on[...]

  • Page 45

    English 40 4.1.2 Navigation Keys Please check the following table for the function description of each navigation key . Navigation Key(s) Function Description / Moves cursor left or right to select Screens / Moves cursor up or down to select items + / - T o change option for the selected items <T ab> Switch to next function <Enter> T o [...]

  • Page 46

    FM2A55 Pro+ 41 English 4.3 OC T weaker Screen In the OC T weaker screen, you can set up overclocking features. EZ OC Mode Y ou can use this option to adjust EZ overclocking setting. Please note that overclocing may cause damage to your components and motherboard. It should be done at your own risk and expense. CPU Conguration Overclock Mode Use [...]

  • Page 47

    English 42 Processor Maximum Frequency It will display Processor Maximum Frequency for reference. Processor Maximum V oltage It will display Processor Maximum Voltage for reference. Multiplier/V oltage Change This item is set to [Auto] by default. If it is set to [Manual], you may adjust the value of Processor Frequency and Processor V oltage. Howe[...]

  • Page 48

    FM2A55 Pro+ 43 English DRAM Timing Control DRAM Slot Use this item to view SPD data. DRAM Timing Control Use this item to control DRAM timing. Power Down Enable Use this item to enable or disable DDR power down mode. Bank Interleaving Interleaving allows memory accesses to be spread out over banks on the same node, or accross nodes, decreasing acce[...]

  • Page 49

    English 44 4.4 Advanced Screen In this section, you may set the congurations for the following items: CPU Congu - ration, Nouth Bridge Conguration, South Bridge Conguration, Storage Congura - tion, Super IO Conguration, ACPI Conguration and USB Conguration. Setting wrong values in this section may cause the system to malfunc[...]

  • Page 50

    FM2A55 Pro+ 45 English 4.4.1 CPU Conguration Core C6 Mode Use this item to enable or disable Core C6 mode. The default value is [Enabled]. Cool ‘n’ Quiet Use this item to enable or disable AMD’ s Cool ‘n’ Quiet TM technology . The default value is [Enabled]. Conguration options: [Enabled] and [Disabled]. If you install Windows ® 8 [...]

  • Page 51

    English 46 4.4.2 North Bridge Conguration IOMMU This allows you to enable or disable IOMMU support. Primary Graphics Adapter This item will switch the PCI Bus scanning order while searching for video card. It allows you to select the type of Primary VGA in case of multiple video controllers. The default value of this feature is [PCI Express]. Co[...]

  • Page 52

    FM2A55 Pro+ 47 English 4.4.3 South Bridge Conguration Onboard HD Audio Select [Auto], [Enabled] or [Disabled] for the onboard HD Audio feature. If you select [Auto], the onboard HD Audio will be disabled when PCI Sound Card is plugged. Front Panel Select [Auto] or [Disabled] for the onboard HD Audio Front Panel. Onboard LAN This allows you to en[...]

  • Page 53

    English 48 SA T A Controller Use this item to enable or disable the “SA T A Controller” feature. SA T A Mode Use this item to adjust SA T A Mode. The default value of this option is [AHCI Mode]. Conguration options: [AHCI Mode], [RAID Mode] and [IDE Mode]. If you set this item to RAID mode, it is suggested to install SA T A ODD driver on SA [...]

  • Page 54

    FM2A55 Pro+ 49 English 4.4.5 Super IO Conguration Serial Port Use this item to enable or disable the onboard serial port. Serial Port Address Use this item to set the address for the onboard serial port. Conguration options: [3F8h / IRQ4] and [3E8h / IRQ4]. Infrared Port Use this item to enable or disable the onboard infrared port. Infrared P[...]

  • Page 55

    English 50 4.4.6 ACPI Conguration Suspend to RAM Use this item to select whether to auto-detect or disable the Suspend-to- RAM feature. Select [Auto] will enable this feature if the OS supports it. Check Ready Bit Enable to enter the operating system after S3 only when the hard disk is ready , this is recommended for better system stability . De[...]

  • Page 56

    FM2A55 Pro+ 51 English USB Keyboard/Remote Power On Use this item to enable or disable USB Keyboard/Remote to power on the system. USB Mouse Power On Use this item to enable or disable USB Mouse to power on the system. ACPI HPET table Use this item to enable or disable ACPI HPET T able. The default value is [Enabled]. Please set this option to [Ena[...]

  • Page 57

    English 52 4.4.7 USB Conguration USB 2.0 Controller Use this item to enable or disable the use of USB 2.0 controller . Legacy USB Support Use this option to select legacy support for USB devices. There are four con guration options: [Enabled], [Auto], [Disabled] and [UEFI Setup Only]. The default value is [Enabled]. Please refer to below desc[...]

  • Page 58

    FM2A55 Pro+ 53 English 4.5 T ool System Browser System Browser can let you easily check your current system congura - tion in UEFI setup. OMG(Online Management Guard) Administrators are able to establish an internet curfew or restrict internet access at specie d times via OMG. Y ou may schedule the starting and ending hours of internet access[...]

  • Page 59

    English 54 UEFI le to your USB ash drive, oppy disk or hard drive and launch this tool, then you can update your UEFI only in a few clicks without prepar - ing an additional oppy diskette or other complicated ash utility . Please be noted that the USB ash drive or hard drive must use F A T32/16/12 le system. If you execute Inst[...]

  • Page 60

    FM2A55 Pro+ 55 English Dehumidier Period This allows users to congure the period of time until the computer powers on and enables “Dehumidier” after entering S4/S5 state. Dehumidier Duration This allows users to congure the duration of the dehumidifying process before it returns to S4/S5 state. Dehumidier CPU Fan Setting Use t[...]

  • Page 61

    English 56 CPU Fan 1 Setting This allows you to set the CPU fan 1 speed. Con guration options: [Full On] and [Automatic Mode]. The default is value [Full On]. Chassis Fan 1 Setting This allows you to set the chassis fan 1 speed. Con guration options: [Full On], [Manual Mode] and [Automatic Mode]. The default is value [Full On]. Chassis Fan 2 [...]

  • Page 62

    FM2A55 Pro+ 57 English 4.7 Boot Screen In this section, it will display the available devices on your system for you to cong - ure the boot settings and the boot priority . Fast Boot Fast Boot minimizes your computer ’s boot time. There are three con - guration options: [Disabled], [Fast] and [Ultra Fast]. The default value is [Disabled]. P[...]

  • Page 63

    English 58 Option ROM Messages [Force BIOS] - The third-party ROM messages will be forced to display during the bootsequence. [Keep Current] - The third-party ROM messages will be displayed only if the third-partymanufacturer had set the add-on device to do so. Boot Failure Guard Enable or disable the feature of Boot Failure Guard. Boot Failure Gua[...]

  • Page 64

    FM2A55 Pro+ 59 English 4.8 Security Screen In this section, you may set or change the supervisor/user password for the system. For the user password, you may also clear it. Secure Boot Enable to support Windows ® 8 Secure Boot.[...]

  • Page 65

    English 60 4.9 Exit Screen Save Changes and Exit When you select this option, it will pop-out the following message, “Save conguration changes and exit setup?” Select [OK] to save the changes and exit the UEFI SETUP UTILITY . Discard Changes and Exit When you select this option, it will pop-out the following message, “Discard changes and e[...]

  • Page 66

    FM2A55 Pro+ 61 English Contact Information If you ne ed t o cont ac t ASR oc k or wa nt to k now more about A SRo ck , you’ re we lcome to v is it ASRo ck ’s w ebs ite at ht t p://ww w.asro ck .c om; or you m ay cont ac t you r de a ler for f u r t her i n for mat ion . For te ch n ica l ques t ions , plea s e subm it a su ppor t re que st form[...]