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Table of contents for the manual
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Desktop PC G20A J U ser Guide[...]
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2 Copyright © 2014 ASUST eK Computer Inc. A ll Rights Reserved. No part of this manual, including the products and soft ware described in it, may be repr oduced, transmitted , transcribed, stored in a r etrieval system, or translated int o any language in any f orm or by any means, ex cept documentation kept by the purchaser f or backup purposes, [...]
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3 Con tents Notices ................................................................................................................................................ 5 Safety information ........................................................................................................................... 9 Conv entions used in this guide.......[...]
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4 Con tents Entering the BIOS Setup .............................................................................................................. 60 Recovering your sy stem ............................................................................................................... 61 ASUS contact information ASUS contact information ...........[...]
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5 Notices ASUS Recycling/T akeback Ser vices ASUS recycling and takeback programs come fr om our commitment to the highest standards for protecting our environment. W e believe in providing solutions f or you to be able to responsibly recycle our products, batteries, other c omponents, as well as the packaging materials. P lease go to http://csr .a[...]
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6 IC: Canadian Compliance Sta tement Complies with the Canadian ICES-003 Class B specifications. This device complies with RSS 210 of Industr y Canada. This Class B device meets all the requirements of the Canadian int er ference- causing equipment regulations. This device complies with Industry Canada license exempt RSS standard(s). Operation is [...]
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7 VCCI: Japan C ompliance Statement VCCI Class B Sta tement This is a Class B product based on the standard of the VCCI Council. If this is used near a radio or television receiv er , it may cause radio interference. Install and use equipment accor ding to the instruction manual. Equipment register ed based on the confirmation measurement at the u[...]
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8 BSMI: T aiwan Wireless Statement Japan RF Equipment Sta tement K C (RF Equipment) ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices. All ASUS products with the ENERGY STAR logo comply wit[...]
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9 Safety information Disconnect the AC power and peripherals bef ore cleaning. Wipe the Desktop PC using a clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergen t and a few drops of warm water then remo ve any extra moisture with a dry cloth. • DO NOT plac e on uneven or unstable work surfaces. Seek servicing i[...]
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10 Con ventions used in this guide T o ensure that you per form certain tasks properly , take note of the following symbols used throughout this manual. Where t o find more informa tion Refer to the follo wing sources f or additional information and for pr oduct and software updates. ASUS websites The ASUS website pr ovides updated information on [...]
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11 Package c ontents • Ifanyoftheaboveitemsisdamagedormissing ,contactyourretailer . • Theillustrateditemsabov eareforreferenceonly .Actualproductspecicationsmayvarywith different models . Desktop PC G20AJ Keyboard x1 Mouse x1 Po wer cor d x1 2nd Po wer c[...]
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W elcome! Thank you for pur chasing the ASUS D esktop PC! The ASUS Desktop PC provides cutting-edge performance, uncompromised reliability , and user- centric utilities. All these values are encapsula ted in a stunningly futuristic and stylish system casing. Read the ASUS W arranty Card before setting up your ASUS Deskt op PC. Getting to know your [...]
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Fro nt Po wer button. P ress this button to turn on your computer . Optical disk drive bay . There is an optical disk drive in this bay . Optical disk drive eject button. Press this button t o eject the optical disk drive tray . USB 3.0 ports. T hese Universal Serial Bus 3.0 (USB 3.0) por ts connect to USB 3.0 devices such as a mouse, printer , sca[...]
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Rear USB 2.0 ports. T hese Universal Serial Bus 2.0 (USB 2.0) por ts connect to USB 2.0 devices such as a mouse, printer , scanner, camera, PD A, and others. USB 3.0 ports. T hese Universal Serial Bus 3.0 (USB 3.0) por ts connect to USB 3.0 devices such as a mouse, printer , scanner, camera, PD A, and others. • DONOTconnectakeyboar[...]
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Audio 2.1, 4.1, 5.1, or 7.1-channel configuration Por t Headset 2.1-channel 4.1-channel 5.1-channel 7.1-channel Light Blue (Rear panel) Line In Rear Speaker Out Rear Speaker Out Rear Speaker Out Lime (Rear panel) Line Out Front Speaker Out Front Speaker Out Front Speaker Out Pink (Rear panel) M ic In Mic In Bass/Center Bass/Center Front panel - - [...]
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ASUS Graphics Cards . The display output por ts on these optional ASUS Graphics Cards may vary with different models. HDMI port. This port is for a High-Definition Multimedia I nterface (HDMI) connector , and is HDCP compliant allowing playback of HD DVD , Blu-ray , and other protected content. Po wer jack 1. This port connects to a 180W adapter [...]
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Setting up your comput er This section guides you through connecting the main hardware devic es, such as the ex ternal monitor , keyboard, mouse, and pow er cord, to your computer . Connecting an external monitor Connect your monitor to the onboard HDMI output port to enjoy the Eco Ener gy M ode. T o connect an external monitor: 1. Connec t an HDMI[...]
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3. Wait until the operating system loads aut omatically . For details on shutting do wn your Desktop PC, ref er to the Windo ws ® 8.1 User Manual , which can be found in this manual. Pow er button T urning your computer ON This section describes how to turn on your computer after setting up your c omputer . T urning your c omputer ON T o turn your[...]
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20 Chapter 1: Getting started ENGLISH ENGLISH[...]
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Connecting a USB storage de vice This desktop PC provides USB 2.0/1.1 and USB 3.0 ports on the front and rear panels . The USB ports allow you to connect USB devices such as stor age devices. T o connect a USB storage device: • Inser ttheUSBstoragedevicetoy ourcomputer . Fr ont panel Rear panel For details , refer to t[...]
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Connecting Headphone and Mic Connecting microphone and speak ers This desktop PC comes with microphone ports and speaker ports on both the front and rear panels. The audio I/O ports located on the rear panel allow you to c onnect 2.1- channel, 4.1-channel, 5.1-channel, and 7.1-channel stereo speakers. Connecting 2.1-channel Speakers 22 Chapter 2: C[...]
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Connecting 4.1-channel Speakers Connecting 5.1-channel Speakers ASUS G20AJ 23 ENGLISH ENGLISH[...]
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Connecting 7.1-channel Speakers 24 Chapter 2: Connecting devices to your comput er ENGLISH ENGLISH[...]
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Connecting multiple external display s Y our desktop PC may come with VGA, HDMI, or DVI ports and allows you to connect multiple external displays. When connecting the monitor to the discrete gr aphics card, the Eco Ener gy Mode is disabled. Setting up multiple displays When using multiple monitors, y ou are allowed t o set display modes. Y ou can [...]
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3. Turn on your comput er . 4. D o any of the follo wing to open the Screen Resolution setting screen: Fr om the Start screen a) Launch the All Apps screen and pin Contr ol Panel on the Start screen. For details , refer to Pinning an app on the Start screen from the section Working with Windo ws® apps . b) Fr om the Control P anel, click Adjust sc[...]
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Connecting an HD T V Connect a High Definition TV (HDTV ) to the HDMI por t of your computer . • Y ouneedanHDMIcabletoconnecttheHDTVandthecomputer .TheHDMIcableispurchased separately . • T ogetthebestdisplayperformance,ensurethatyourHDMIcableislesst[...]
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28 Chapter 2: Connecting devices to your comput er ENGLISH ENGLISH[...]
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ASUS G20AJ 29 ENGLISH ENGLISH Chapter 3 Using y our computer Proper postur e when using your Desktop PC When using your Desktop PC, maintaining the proper postur e is necessar y to prevent strain t o your wrists, hands, and other joints or muscles . This sec tion provides y ou with tips on avoiding phy sical discomfort and possible injury while usi[...]
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Using the optical driv e Inserting an optical disc T o inser t an optical disc: 1. While your system is on, press the eject button to open the tray . 2. Place the disc on the optical drive with the label side outward if the desktop is positioned vertically and the label side up if the desktop is positioned horizontally . 3. Push the tray gently to [...]
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W ired connection Use an RJ-45 cable to connect your computer t o a DSL/cable modem or a local area network (LAN). Connecting via a DSL/cable modem T o connect via a DSL/cable modem: 1. S et up your DSL/cable modem. Refer to the documentation that came with y our DSL/cable modem. 2. Connec t one end of an RJ-45 cable to the LAN (RJ-45) port on the [...]
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RJ-45 cable LAN Connecting via a local area network (LAN) T o connect via a LAN: 1. Connec t one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN. 2. Turn on your comput er . 3. Configure the necessary I nternet connection settings. • Contactyournetworkadministratorf or[...]
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Configuring a dynamic IP/PPP oE network connection T o configure a dynamic IP/PPPoE netw ork connection: 1. From the Start screen, click Desktop to launch the Desktop mode. 2. Fr om the Window s ® taskbar , right-click the network icon and click Open Network and Sharing Cent er . 3. From the Open Network and Sharing Center screen, click Change A[...]
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6. Click Obtain an IP address automatically and click OK . Continue to the next steps if you are using PPP oE connection. 8. Select Connect to the Internet and click Nex t . 7. R eturn to the Network and Sharing Cent er and then click Set up a new connection or network . 34 Chapter 4: Connecting to the Internet ENGLISH ENGLISH[...]
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9. Select Broadband (PPPoE) and click Nex t . 10. En ter your User name and, P assword, and Connection name. Click Connect . 11. Click Close to finish the configuration. 12. Click the network icon in the taskbar and click the connection you just created. 13. En ter your user name and passwor d. Click Connect to connect to the Internet. Configuri[...]
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W i-Fi connection (on selected models only) Connect your computer to the Internet thr ough a wireless connection. T o establish a wireless connection, you need to connect to a wireless access poin t (AP). T o increase the range and sensitivity of the wireless radio signal, c onnect the external antennas to the antenna connectors on the ASUS WLAN Ca[...]
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Charms bar W ireless connection Connecting to a Wi-F i network T o connect to a W i-Fi network: 1. D o any of the follo wing to launch the Charms bar from the Start screen or from any application mode: a) Hover you mouse point er on the upper or lower right of the screen. b) On your keyboard, pr ess + <c>. 2. From the Charms bar , select S et[...]
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38 Chapter 4: Connecting to the Internet ENGLISH ENGLISH[...]
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ASUS G20AJ 39 ENGLISH ENGLISH Chapter 5 T roubleshooting T roubleshooting This chapter presents some pr oblems you might encounter and the possible solutions. ? M y computer cannot be pow ered on and the power LED on the front panel does not light up . • Checkifyourcomputerispr operlyconnected. • Checkifthewall?[...]
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40 Chapter 5: Troubleshooting ENGLISH ENGLISH ? No display on the monitor . • Checkifthemonitorispower edon. • Ensurethatyourmonitorispr oper lyconnectedtothevideooutputportonyour computer . • Ifyourcomputercomeswithadiscret egraphicscard ,ensur[...]
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ASUS G20AJ 41 ENGLISH ENGLISH ? The picture on the HD T V is distor ted. • Itiscausedbythedierentresolutionsofy ourmonitorandyourHDTV.A djustthe screen resolution to fit y our HDTV . T o change the screen resolution: Do any of the following t o open the Screen Resolution setting screen: Fr om th[...]
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42 Chapter 5: Troubleshooting ENGLISH ENGLISH ? The DVD driv e ejec t button is not responding. 1. Hover your mouse pointer over the low er lef t corner of Windows ® desktop then right-click on the Star t Screen ’ s thumbnail. From the popup menu, click F ile Explorer to open the C omputer screen. 2. Right-click , then click Eject from the menu.[...]
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ASUS G20AJ 43 ENGLISH ENGLISH Display Problem Possible Cause Action No display output after turning the computer on (Black screen) The signal cable is not connected to the correct VGA port on your computer . • Connectthesignalcabletothecorrect display port (onboard VGA or discr ete VGA port). • I fyou?[...]
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44 Chapter 5: Troubleshooting ENGLISH ENGLISH Audio Problem Possible Cause Action No Audio Speaker or headphone is connected to the wrong port. • R efertoy ourcomputer’ susermanual for the correct port. • Disconnec tandreconnectthespeaker to your computer . Speaker or headphone does not work.[...]
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ASUS G20AJ 45 ENGLISH ENGLISH CPU Problem Possible Cause Action T oo noisy r ight after turning on the computer . Y our computer is booting up. It is normal. T he fan runs on its full speed when the computer is powering on. The fan slows down after entering the OS. The BIOS settings have been changed. Restore the BIOS to its default settings. Old B[...]
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46 Chapter 5: Troubleshooting ENGLISH ENGLISH[...]
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ASUS Desktop PC W indow s ® 8.1 U ser Manual E8607 First E dition August 2013 Copyright © ASUST eK Computer Inc. All Rights Reser ved Appendix W indows ® 8.1 User Manual[...]
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ENGLISH ENGLISH[...]
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ASUS Desktop PC 49 ENGLISH ENGLISH Starting for the first time When you start your computer for the first time , a ser ies of screens appear to guide you in configuring the basic settings of your Windows® 8.1 operating system. T o star t your Desktop PC for the first time: 1. Press the power button on your Desktop PC. W ait for a few minutes u[...]
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50 Windows® 8.1 User Manual ENGLISH ENGLISH Using the W indows ® UI The Window s ® User Interface (UI) is the tile -based display used in Window s ® 8.1. It includes the following f eatures you can use while w orking on your Desktop PC. Start screen The Start screen appears after successfully signing in to your user acc ount. It helps organize [...]
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ASUS Desktop PC 51 ENGLISH ENGLISH Hotspots Onscreen hotspots allow you t o launch programs and acc ess the settings of your Desktop PC. The functions in these hotspots can be activated using your mouse. Hotspots on a running app Hotspots on the Start screen Refer to the next page for the Hotspots’ functions.[...]
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52 Windows® 8.1 User Manual ENGLISH ENGLISH Hotspot Action upper left corner Hover your mouse pointer then click on the r ecent app ’ s thumbnail to go back to that app . Move your mouse pointer do wn to display all the running apps. lower left corner From a running app scr een: Hover your mouse point er on the lower left corner then tap to go b[...]
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ASUS Desktop PC 53 ENGLISH ENGLISH W orking with W indows ® apps Use your Desktop PC’ s keyboard or mouse to launch and customize your apps. Launching apps • Positiony ourmousepointeronanappthenleft-clickoncetolaunchit. • Press<T ab>twicethenusethearrowkeystobrow se?[...]
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54 Windows® 8.1 User Manual ENGLISH ENGLISH Acc essing the All Apps screen Fr om the All Apps screen, you can configur e an apps settings or pin an app to the Star t screen or to the Desktop mode taskbar . Launching the All Apps screen • OntheStartscreen,click . • Fr omtheStartscreen,press< Ta b >,[...]
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ASUS Desktop PC 55 ENGLISH ENGLISH Charms bar The Charms bar is a toolbar that can be triggered on the right side of your scr een. I t consists of several tools that allo w you to share applications and pr ovide quick access for customizing the settings of your Desktop PC. Launching the Charms bar When called out, the Charms bar initially appears a[...]
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56 Windows® 8.1 User Manual ENGLISH ENGLISH Inside the Charms bar Search This charm allows you t o look for files, applications , or programs in your Desktop PC. Share This charm allows you t o share applications via social networking sites or email. Start This charm reverts the display back to the Start screen. Fr om the Start screen, you can al[...]
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ASUS Desktop PC 57 ENGLISH ENGLISH Snap featur e The Snap featur e displays two apps side-by-side, allowing you t o work or switch between apps. Ensure that your Desktop PC’ s screen resolution is set to 1366 x 768 pix els or higher before using the Snap feature . Snap bar Using Snap T o use Snap: 1. Use your Desktop PC ’ s mouse or keyboard to[...]
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58 Windows® 8.1 User Manual ENGLISH ENGLISH Other keyboard shortcuts Using your keyboard , you can also use the follo wing shortcuts to help you launch applications and navigate W indows ® 8.1. Switches between the Start screen and the last running app. +<D> Launches the desktop. +<E> Launches the Computer window on the de[...]
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ASUS Desktop PC 59 ENGLISH ENGLISH +<+> Launches the magnifier and zooms in your scr een. +<-> Zooms out your scr een. +<Enter> Opens the Narrator Settings. T urning your Desktop PC OFF T o turn your Desktop PC OFF: Do any of the following t o shut down your Desktop PC: • Fr omtheCharmsbar ,clic[...]
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60 Windows® 8.1 User Manual ENGLISH ENGLISH Entering the BIOS Setup BIOS (Basic Input and Output System) stores sy stem hardware settings tha t are needed for syst em startup in the Desktop PC. In normal circumstances, the default BIOS settings apply to most conditions to ensur e optimal performance. Do not change the default BIOS settings except [...]
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ASUS Desktop PC 61 ENGLISH ENGLISH Recov ering your sy stem Resetting your PC The Reset your PC option restor es your PC to its factor y default settings. Back up all your data befor e using this option. T o reset your PC: 1. Press<F9>duringbootup. 2. From the screen, click T roubleshoot. 3. S elect Reset your PC. 4. Click Nex t. [...]
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62 Windows® 8.1 User Manual ENGLISH ENGLISH 5. S elect the USB storage device where you want to cop y the recovery files. 6. Click Nex t. 7. Click Create. Wait for a while for the process to complet e. 8. When the process is completed, click Finish. 3. ClickR ecovery>Createarec over y drive. 4. Click Copy the recovery part[...]
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ASUS Desktop PC 63 ENGLISH ENGLISH Removing ev er ything and reinstalling Window s Restoring your PC to its original factory settings can be done using the Remove everything and reinstall options in PC Settings. Refer to the st eps below to use this option. Back up all your data befor e using this option. This process may take a while t o complete.[...]
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64 Windows® 8.1 User Manual ENGLISH ENGLISH ASUS contact information ASUST eK C OMPUTER INC. Address 15 Li- T e Road, Peitou, T aipei, T aiwan 11259 T elephone +886-2-2894-3447 F ax +886-2-2890-7798 E-mail inf o@asus.com.tw W eb site w ww.asus .com.t w T echnical Support T elephone +86-21-38429911 Onli[...]