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Table of contents for the manual
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Page 1
AT&T DEFINITY ® Communications System Generic 1 and Generic 3 ISDN 8510T Voice Terminal User's Guide[...]
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Page 2
NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT&a[...]
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Page 3
Contents Your ISDN 8510T Voice Terminal 1 What the Features Do 5 Fixed (Button) Features 5 Display and Softkey Features 6 Switch Features 8 Fixed (Button) Features 9 Display and Softkey Features 10 Switch Features 11 Special Instructions 11 Conventions 11 Quick Reference Lists 12 Abbreviated Dialing 13 Automatic Callback 14 Call Forwarding All Call[...]
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Page 4
Your ISDN 8510T Voice Terminal Before you begin using your ISDN 8510T voice terminal, familiarize yourself with the voice terminal features, lights, jacks, and other components available to you. To help you do this, Figures 1 and 2 show you the top and bottom views of the 8510T voice terminal. Handset Telephone number card Volume control button Mut[...]
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Page 5
The 8510T voice terminal components pictured in Figure 1, the top view, are described below and on the next page. For your convenience, they are listed alphabetically. Call appearance/feature buttons Conference button Designation card Dial pad Display control buttons Drop button Exit button Handset Hold button Message light These 10 buttons are dev[...]
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Page 6
Mute button Redial button Softkeys Speaker button Telephone number card Transfer button Volume control button For turning off (and then back on again) the microphone of the handset or the speakerphone so the other person on the call cannot hear you. For automatically redialing the last number that you dialed from the dial pad. The 4 buttons located[...]
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Page 7
Kickstand Routing channel Line jack Adjunct jack Handset jack FCC Warning Bar Code label label Figure 2. 8510T Voice Terminal (Bottom View With Kickstand) The various components which appear on the bottom of the 8510T voice terminal are shown in Figure 2 and listed and explained below. Adjunct jack Handset jack Kickstand Line jack Routing channel U[...]
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Page 8
What the Features Do Here are brief descriptions of the features which you can use with an ISDN 8510T voice terminal connected to a DEFINITY Communications System Generic 1 or Generic 3. The following descriptions include what each one does and how you might want to use it. The features in this section are divided into 3 main categories: Fixed (But[...]
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Page 9
Message Retrieval Your Message light goes on to let you know that a caller has left a message. Follow your System’s message retrieval procedures to get your message. Mute Turns off the microphone associated with the handset or the speakerphone, whichever is currently active. Use when you want to confer with someone in the room with you, but you d[...]
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Page 10
Lock Allows you to lock your Directory so that no one can make unauthorized changes in it; lock your Call Log so that no one else can view your Call Log entries; lock all of the softkeys so that no one can view or change any of the features accessed by the softkeys. Number of Names (on a Directory Page) Allows you to view either 4 names or 3 names [...]
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Page 11
Switch Features Abbreviated Dialing Allows you to store selected telephone numbers for quick and easy dialing. Each number can be a complete or partial voice terminal number, an extension number, or a trunk or feature code. There are 4 possible types of lists— personal, group, system, and enhanced—and you can have a total of 3 out of the 4 poss[...]
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Page 12
Fixed (Button) Features For procedures for all of the Fixed (Button) Features described in What the Features Do (such as Conference, Drop, Hold, and Transfer), refer to the AT&T DEFINITY Communications System ISDN 8510T Voice Terminal User’s Manual, 555-021-736, shipped in the box with the voice terminal. You can also order this user’s manu[...]
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Page 13
Display and Softkey Features ● For procedures for all of the Display and Softkey Features described in What the Features Do (such as Call Log, Directory, and Self-Test), refer to the following two books: The AT&T DEFINITY Communications System ISDN 8510T Voice Terminal User’s Manual, 555-021-736. This manual is shipped in the box with the v[...]
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Page 14
Switch Features Since your 8510T voice terminal is connected to a DEFINITY Communications System Generic 1 or Generic 3, you may be able to use some of the following features. Check with your System Manager to see which of these features have been assigned to your voice terminal. Special Instructions Before you use these procedures for the first ti[...]
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Page 15
[ Feature ] Each of these boxes represents a button that has a feature assigned to it. The button is labeled with the feature name. [handset tone] The tone that appears in brackets after a step indicates what you should hear from your handset (or the speakerphone, if appropriate) after successfully performing that step. For a list of tones and thei[...]
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Page 16
Abbreviated Dialing To program or reprogram an outside number, extension, or feature code into a personal list 1 2 3 4 5 6 On a separate sheet of paper, jot down the outside numbers, extensions, and/or feature codes you want to program as items on your personal list(s) (see example to the left) Note: Each telephone number or feature code is stored [...]
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Page 17
To place a call using a 1 Dial appropriate Abbreviated Dialing List code: personal, group, system, ● List 1 or enhanced list ● List 2 [dial tone] ● List 3 2 Dial desired list item (1, 2, 3...) ● Stored number is automatically dialed Automatic Callback To automatically place another call to an extension that was busy or did not answer 1 ● [...]
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Page 18
Call Forwarding All Calls To temporarily redirect all calls to an extension or outside number of your choice 1 2 3 Press [ Call Forward ] or Dial Call Forward code [dial tone] Note: If you have console permission, you may next dial the extension number whose calls are to be forwarded. Dial extension or number where calls will be sent [confirmation [...]
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Page 19
To retrieve parked call 1 from any extension 2 Dial Answer Back code [dial tone] Dial extension where call is parked [confirmation tone] Note: If you receive intercept tone, parked call has been disconnected or retrieved by someone else. Call Pickup To answer a call to a 1 Press [ Call Pickup ] member of your pickup or Dial Call Pickup code group w[...]
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Page 20
Leave Word Calling To leave a message after 1 Press [ LWC ] before hanging up your handset dialing an extension [confirmation tone] (when your call is not answered, you hear ● Message light goes on at called voice terminal coverage or busy tone, or Note: If reorder tone is heard, message is not you have been put on stored; try again. hold) To lea[...]
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Page 21
Priority Calling To place a priority call 1 Press [ Priority ] 2 3 or Dial Priority Calling code [dial tone] Dial extension Wait for called party to answer Send All Calls To send all incoming calls 1 Press [ Send All Calls ] (except priority calls) or Dial Send All Calls code immediately to coverage [confirmation tone] Note: You may hear a ring-pin[...]
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Page 22
Voice Message Retrieval To retrieve your voice 1 messages when your Message light is on 2 3 4 Dial Voice Message Retrieval code [dial tone] Press [ # ] [voice prompting] Note: Do not press [ # ] if calling from someone else’s extension; instead, dial your own extension and your security code, if required. Move through messages with these dial pad[...]
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Page 23
Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver) or speakerphone. Ringing Tones ● 1 ring —A call from another extension. ● 2 rings —A call from outside or from the attendant. ● 3 rings —A priority call from another extension, or from an Automat[...]
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Page 24
Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, an optional voice mail and message service that provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages. [...]
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Page 25
group list One of the 4 types of Abbreviated Dialing lists; programmable only by the System Manager. Contains telephone numbers useful to members of a specific group, and stores each of those numbers as a 2-digit list item. handset The handheld part of the voice terminal that you pick up, talk into, and listen from. Also known as the receiver. part[...]
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Page 26
System Manager The person responsible for specifying and managing the operation of features for all the voice and data equipment in your network. trunk A telecommunications channel between your DEFINITY Generic 1 or Generic 3 and the local or long distance calling network. Trunks of the same kind connecting to the same end points are assigned to th[...]
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Page 27
Quick Reference Lists Feature Codes Feature Code Feature Code ABBREVIATED DIALING List 1 List 2 List 3 Program AUTOMATIC CALLBACK Cance l CALL FORWARDING ALL CALLS CALL PARK Answer Back CALL PICKUP LEAVE WORD CALLING Cancel PRIORITY CALLING SEND ALL CALLS Cancel Cancel VOICE MESSAGE RETRIEVAL Coverage[...]
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Page 28
Trunk Codes Abbreviated Dialing* Description Code 3 5 Miscellaneous 6 Description Message 7 8 Attendant Extension Personal List 1 Personal List 2 Ite m No . Name Name 1 2 4 9 0 Personal List 3 Name * You may have as many as 3 personal lists, and each list can have either 5 or 10 items; see your System Manager[...]
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AT&T 555-230-748 Issue 1, October 1992 Graphics© AT&T 1988[...]