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AT&T 8820 manual

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Table of contents for the manual

  • Page 1

    Getting Started Guide BlackBerry® 8820[...]

  • Page 2

    BlackBerry ® 8820 2 Welcome to A T&T 5 What’ s in the Box? 5 Set up Y our BlackBerry ® 6 Insert the Battery 6 Charge the Battery 6 Insert a microSD Car d 7 Learn to Navigate 8 Setup Wizard 9 Set up & Use Email & SMS T ext Messages 10 Email Setup 11 Send an Email 14 Send an SMS T ext Message 15 Use the Phone 16 Make a Phone Call 16 M[...]

  • Page 3

    BlackBerry ® 8820 3 Browse the W eb & Shop Online 20 Go to Web Pages 20 A T&T Mall 22 Manage Contacts and Calendars 23 Add a Contact 23 Schedule an Appointment 24 Use Push T o T alk 25 - Set up Push to T alk 25 - Confi rm Push to T alk is On 25 - Add a Push to T alk contact 26 - Make a Push to T alk call 27 - Receive a Push to T alk Call [...]

  • Page 4

    BlackBerry ® 8820 4 W elcome to A T&T What’ s in the Box? Synchronize Y our BlackBerry ® 8820 With Y our Computer 31 BlackBerry ® Desktop Software 31 What Y ou Need 31 Setup instructions 32 Load and Play Music/Videos 36 T ransfer Music and Videos to your BlackBerry ® 8820 36 Load an MP3/Video File 37 Play an MP3 File 38 A T&T Mobile M[...]

  • Page 5

    5 BlackBerry ® 8820 5 What’ s in the Box? Remove the following items from the box to help you set up your BlackBerry ® 8820. USB Synchronization Cable T ravel Charger Mono Headset BlackBerry ® User T ools CD Includes User Guide, BlackBerry End User/Software License Agreement and warranty information for your BlackBerry 8820. Rechargeable Batte[...]

  • Page 6

    BlackBerry ® 8820 6 Set up Y our BlackBerry 8820 Insert & Charge the Battery Insert the Battery 1. Press the silver squar e on the back of the BlackBerry ® 8820 and slide off the battery cover . 2. Insert the battery so that the metal contacts on the battery align with the metal contacts on your BlackBerry 8820. 3. Slide the battery cover bac[...]

  • Page 7

    BlackBerry ® 8820 7 Insert a Media Card* Use a microSD media car d to extend the memory available on your BlackBerry ® 8820 for storing media fi les such as ring tones, videos, pictures, or songs. 1. Slide off the battery cover . 2. Slide the media card holder door towar d its hinges to unlock it. 3. Lift the media card holder door . 4. Insert t[...]

  • Page 8

    BlackBerry ® 8820 8 Setup Y our BlackBerry 8820 Learn to Navigate Escape End Delete Enter Right Shift (CAP) Symbol Menu Send T rackball Alt Left Shift (NUM) Space[...]

  • Page 9

    BlackBerry ® 8820 9 T akes? 5 - 10 minutes Note: As you complete the Setup Wizard, look for the progress indicator to tell you how many screens you have completed. The more indicator tells you if there is more to see on the screen and the buttons along the bottom allow you to navigate through the Setup Wizard. Setup Wizard Setup Wizard The BlackBe[...]

  • Page 10

    BlackBerry ® 8820 10 Setup Y our BlackBerry 8820 Setup Wizard Steps? 4 Note: Y ou can exit the Setup Wizard at any time and return to where you left off by selecting BlackBerry Setup from the Home screen and then choosing Setup Wizard . Note: T o save battery power your BlackBerry ® 8820 screen is set to Timeout (go dark or dim) after 45 seconds.[...]

  • Page 11

    BlackBerry ® 8820 11 Setup Wizard Email Set Up 1. T o access email setup directly , on the Home screen, click BlackBerry Setup . Click P ersonal Email Setup . V erify that you have turned on the connection to the wireless network. 2. Click Next . 3. T o view the terms of the BlackBerry ® Internet Service end user agreement, click Click Here . Ste[...]

  • Page 12

    BlackBerry ® 8820 12 Setup Wizard Setup Y our BlackBerry 8820 4. Please read the terms and conditions car efully . T o accept the terms of the license agreement, select the Ye s option. Click I Agree . 5. T ype the email address information for the existing supported email account that you want to add and click Next . 6. After the confirmation dis[...]

  • Page 13

    BlackBerry ® 8820 13 Setup Wizard 7. On the summary screen perform one of the following actions: T o create a new email address for your BlackBerry 8820, click Create A BlackBerry Email Address . T o add another existing supported email address (up to 10) click Add An Email Account . T o exit the email setup website, press the Menu key . Click Clo[...]

  • Page 14

    BlackBerry ® 8820 14 Set up & Use Email/SMS T ext Messages Send an Email Send an Email 1. On the Home screen, click Messages . 2. Press the Menu key . 3. Click Compose Email . 4. In the To fi eld, perform one of the following actions: T ype an email address. T ype a contact name. T ype part of a contact name. Click a contact. 5. T ype a messa[...]

  • Page 15

    BlackBerry ® 8820 15 Send an SMS T ext Message Send an SMS T ext Message 1. On the Home screen, click Messages . 2. Press the Menu key . 3. Click Compose SMS T ext . 4. Perform one of the following actions: If the contact is not in your addr ess book, click Use Once . T ype an SMS phone number (include the country code and area code) Click the T r[...]

  • Page 16

    BlackBerry ® 8820 16 Make a Phone Call Using the Phone Make a Phone Call 1. On the Home screen or in the Phone application, perform one of the following: • T ype a phone number • T ype part of a contact name. Highlight a contact or phone number . 2. Press the Send key . 3. T o end the call, press the End key . Steps? 3 Note: T o turn the speak[...]

  • Page 17

    BlackBerry ® 8820 17 Make a Phone Call Using a V oice Command Make a Phone Call Using V oice Dialing 1. On the Home screen, click V oice Dialing . 2. W ait for the sound. 3. Say “Call” and a contact name or phone number . 4. T o end the call, press the End key . Steps? 4 More Info T o learn more about V oice Dialing features press the Menu key[...]

  • Page 18

    BlackBerry ® 8820 18 Using the Phone Set up V oicemail Steps? 4 T akes? 2 minutes Set up V oicemail 1. Hold the 1 key on your BlackBerry ® 8820. (Note: there is no need to hold down the Left Shift (NUM) key or AL T key .) 2. Create your passwor d. 3. Record your name. 4. Record a gr eeting.[...]

  • Page 19

    BlackBerry ® 8820 19 Check Y our Voicemal Messages Check Y our V oicemail Messages From Y our BlackBerry ® 8820 1. Hold the 1 key . 2. Follow the voice prompts. Check Y our V oicemail Messages From Other Phones 1. Dial your 10-digit wireless number . 2. Press the * key when you hear your personal gr eeting. (Press the # key in Puerto Rico) 3. T y[...]

  • Page 20

    BlackBerry ® 8820 20 Browse the W eb & Shop Online Go to Web Pages Go to Web Pages 1. On the Home screen click Br owser or MEdia Net . There ar e two differ ent browsers that come with your BlackBerry ® 8820: the MEdia Net Browser and an Internet Browser . Use the MEdia Net browser to access your favorite web pages and downloads using A T&[...]

  • Page 21

    BlackBerry ® 8820 21 Go to Web Pages 2. On a bookmark page, press the Menu key . 3. Click Go T o…. 4. In the dialog box that appears, type the URL (web address, e.g. att.com) that you wish to go to. 5. Click the T rackball . Note: The Go T o dialog box tracks the web pages that you type. T o access a web page on the list, highlight the address. [...]

  • Page 22

    BlackBerry ® 8820 22 A T&T Mall Personalize your phone with downloadable games, graphics and ring tones from the hottest artists*. 1. On the Home Screen, click A T&T Mall . Browse thousands of ring tones fr om the classics to today’ s top performers at Shop T ones . Find games to turn your downtime into fun time at Shop Games . Personali[...]

  • Page 23

    BlackBerry ® 8820 23 Add a Contact 1. On the Home screen, click Address Book . 2. Press the Menu key . 3. Click New Address . 4. T ype the contact information. 5. Click the T rackball . 6. Click Save . Steps? 6 T akes? 1 minute Add a Contact[...]

  • Page 24

    BlackBerry ® 8820 24 Manage Contacts and Calendars Schedule an Appointment Schedule an Appointment 1. On the Home screen, click Calendar . 2. Press the Menu key . 3. Click New . 4. T ype the appointment information. 5. Click the T rackball . 6. Click Save . Note : T o change calendar views, press the Menu key and select the desired view . Steps? 6[...]

  • Page 25

    BlackBerry ® 8820 25 Set up Push to T alk Set up Push to T alk 1. On the Home screen, click Push to T alk or press the PTT ( Left Convenience key). 2. Click Y es when asked if you want to initialize PTT . 3. T ype a name that is up to 20 characters (this will be your PTT user name) and click OK . Confirm PTT is On On the Home screen, click Push to[...]

  • Page 26

    BlackBerry ® 8820 26 Use Push to T alk Add a Push to T alk Contact Add a Push to T alk Contact After initializing PTT , you must add individuals or groups to your PTT contact list before you can place a PTT call. Individuals and gr oup members must have a PTT capable device, and subscribe to the A T&T PTT service. When you add a Push to T alk [...]

  • Page 27

    BlackBerry ® 8820 27 Make a Push to T alk Call Make a Push to T alk Call 1. Press and r elease the PTT key to display your PTT contacts. 2. Use the trackball to highlight the contact you wish to reach then press and hold the PTT key to establish a connection. 3. When the BlackBerry ® 8820 beeps, you can perform one of the following actions: T o s[...]

  • Page 28

    BlackBerry ® 8820 28 1. On the Home screen, click BlackBerry Setup . 2. Click Set up Bluetooth . 3. Click OK . 4. If requir ed, type the passkey for the Bluetooth enabled device on your BlackBerry ® 8820. 5. Once the Bluetooth enabled device is paired with the BlackBerry 8820, you are r eady to use Bluetooth technology . Connect to Devices and Ne[...]

  • Page 29

    BlackBerry ® 8820 29 T ur ning on the Connection to the Wi-Fi Y ou may be able to send and receive email messages and visit web pages using a work or home Wi-Fi ® network (corporate users may need to contact your company’ s system administrator to request access). Y ou can connect to a W i-Fi network without saving the connection information, o[...]

  • Page 30

    BlackBerry ® 8820 30 Connect to Devices and Networks Connect to a Wi-Fi Network Connect to a Wi-Fi network By default, new Wi-Fi ® profiles appear at the bottom of your Wi-Fi profile list. 1. On the Home screen, click BlackBerry Setup . 2. Click Set Up Wi-Fi . 3. Perform one of the following actions: • Click Scan for Networks . Click a network.[...]

  • Page 31

    BlackBerry ® 8820 31 BlackBerry Desktop Software BlackBerry Desktop Software Y ou can install the BlackBerry ® Desktop Software on your computer from the BlackBerry ® User T ools CD and connect your BlackBerry ® 8820 to your computer to allow you to perform any of the following actions: • Synchronize organizer data such as contacts, calendar [...]

  • Page 32

    Setup instructions 1. V erify that your BlackBerry ® 8820 is NOT connected to your computer . 2. Insert the BlackBerry ® User T ools CD into the CD drive on your computer . 3. Follow the instructions on the screen. BlackBerry ® 8820 32 Steps? 11 T akes? 5 - 10 minutes BlackBerry ® Desktop Software Sync Y our BlackBerry 8820 With Y our Computer[...]

  • Page 33

    4. Click BlackBerry Desktop Software to begin installing the BlackBerry ® Desktop software. 5. Click Install BlackBerry Desktop Software . 6. Choose BlackBerry Internet Service to set up a personal email account. Only choose BlackBerry ® Enterprise Server or BlackBerry ® Desktop Redirector if you or your company uses this service. BlackBerry ® [...]

  • Page 34

    BlackBerry ® 8820 34 7. When the installation is complete, the BlackBerry ® Desktop Software should automatically open. If it does not click Start > Programs > BlackBerry > Desktop Manager from the taskbar . Note: Y ou should check the configuration of the BlackBerry Desktop Software so that your computer can connect to your BlackBerry 8[...]

  • Page 35

    BlackBerry ® 8820 35 9. Click Synchronize . 10. On the Confi guration tab, change your confi guration options . 11. When you having finished changing your configuration settings, on the Synchronize tab, click Synchronize now . More Info T o learn more about synchronizing data, backing up or restoring data, adding applications, or other functions[...]

  • Page 36

    BlackBerry ® 8820 36 Load and Play Music/Video T ransfer Music and V ideos to your BlackBerry 8820 Note: For help using the Media Manager application click Help while you are in the Media Manager application. Media In the Media application, you can play your media fi les such as videos, ringtones, pictures, or MP3 songs that ar e stored on your B[...]

  • Page 37

    BlackBerry ® 8820 37 Y ou can listen to your favorite music on the BlackBerry ® 8820. The built-in Media Player provides the ultimate in contr ol and flexibility to organize your music and listen to it the way you want to. Load MP3 and video files 1. Ensure that you have inserted a micr oSD card into the back of your BlackBerry ® 8820 to optimiz[...]

  • Page 38

    BlackBerry ® 8820 38 Load and Play Music/Video Play MP3 Files Listen to your favorite music on the BlackBerry ® 8820 while on the road, relaxing at home, or at the gym. Play MP3 files 1. On the Home screen, click Media . 2. In the Media application, click Music . 3. Click Media Card . 4. Perform one of the following actions: • T o play a single[...]

  • Page 39

    BlackBerry ® 8820 39 A T&T Mobile Music A T&T Mobile Music provides the ultimate, integrated, on-the-go music experience. When you’re on the go, A T&T Mobile Music allows you to connect to music with a touch of a button*. 1. On the Home Screen, click A T&T Mobile Music . Listen to your music with the integrated Music Player . Acc[...]

  • Page 40

    BlackBerry ® 8820 40 T roubleshooting I cannot connect to a wireless network T ry performing the following actions: V erify that your SIM card is inserted correctly . V erify that you have turned on the connection to the wireless network. If you were traveling and you selected a network manually , your BlackBerry ® 8820 should remain connected to[...]

  • Page 41

    BlackBerry ® 8820 41 I cannot associate my BlackBerry 8820 with an email address T ry performing the following actions: • On the email setup screen, verify that you have typed all the email addr ess information correctly . • Log in to the email setup web site using a browser on your computer and add an email address to your BlackBerry ® devic[...]

  • Page 42

    BlackBerry ® 8820 42 I do not know which email setup option to choose in the Setup Wizard on the BlackBerry 8820 • Select the I want to add or create an email address option if the other options do not apply to you. This option is the most common option for individual users. If you select this option, an email setup web site opens. On the web si[...]

  • Page 43

    BlackBerry ® 8820 43 I cannot send messages T ry performing the following actions: V erify that your BlackBerry ® 8820 is connected to the wireless network. If you are not in a wireless coverage ar ea, your BlackBerry 8820 should send the messages when you return to a wireless coverage ar ea. If the menu item for sending a message does not appear[...]

  • Page 44

    BlackBerry ® 8820 44 I am not receiving messages T ry performing the following actions: V erify that your BlackBerry ® 8820 is connected to the wireless network. If you are not in a wireless coverage ar ea, you should receive messages when you r eturn to a wireless coverage ar ea. If you created a BlackBerry email addr ess or added an existing su[...]

  • Page 45

    BlackBerry ® 8820 45 I cannot make or receive calls T ry performing the following actions: V erify that your BlackBerry ® 8820 is connected to the wireless network. If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing. If you have travel[...]

  • Page 46

    BlackBerry ® 8820 46 My corporate email account is not associated with a BlackBerry Enterprise Server If you do not have access to a BlackBerry ® Enterprise Server , but you want to send and receive messages fr om a corporate Microsoft ® Outlook ® or IBM ® Lotus Notes ® email account that resides on a Micr osoft Exchange or IBM Lotus ® Domin[...]

  • Page 47

    BlackBerry ® 8820 47 I have forgotten my BlackBerry Internet Service password From the Home Scr een, click BlackBerry Setup and then click Personal Email Setup . Open the BlackBerry ® Internet Service email setup application. On the Login screen, click Forgot passwor d? T ype your user name. Click OK . Y our password is sent to your BlackBerry ®[...]

  • Page 48

    BlackBerry ® 8820 48 Tips and T ricks 48 Keyboard TO: DO: Lock the keyboard Click Keyboard Lock icon on the home screen. Unlock the keyboard Press the Star (*) key and then the Send key T yping TO: DO: Insert a period Press the Space key twice. The next letter is capitalized Capitalize a letter Hold the letter key or press the Shift key and then t[...]

  • Page 49

    BlackBerry ® 8820 49 49 Navigating Screen TO: DO: Move to the top of the screen Press T Unlock the keyboard Press Space key Move to the bottom of the screen Press B key General Tip TO: DO: Restart Remove the battery Attachments TO: DO: Search for text in an attachment Press F Phone TO: DO: T urn speaker phone on/off during a call Press the Speaker[...]

  • Page 50

    BlackBerry ® 8820 50 Tips and T ricks 50 T o connect to the wireless network successfully , the BlackBerry ® 8820 must be powered on, your wir eless service must be active, and you must be in a coverage area. a) Check that your BlackBerry 8820 is turned on. b) Y our BlackBerry 8820 should automatically connect to the wireless network in your ar e[...]

  • Page 51

    BlackBerry ® 8820 51 51 Accessories Y ou can buy accessories such as batteries, carrying solutions, headsets, and charging solutions for your BlackBerry 8820. Visit your local A T&T store for more information. CAUTION: Use only accessories that Research In Motion has approved for use with your BlackBerry 8820. Use of other accessories might in[...]

  • Page 52

    BlackBerry ® 8820 52 © 2007 A T&T Knowledge Ventur es. All rights reserved. A T&T , AT&T logo, and A T&T family of related marks, images, and symbols are trademarks of A T&T Knowledge V entures and/or A T&T affi liated companies. Research In Motion, the RIM logo, BlackBerry , the BlackBerry logo and SureT ype are register[...]

  • Page 53

    BlackBerry ® 8820 53 This document might contain references to thir d-party sources of information, hardware or software, pr oducts or services and/or third-party web sites (collectively the ‘Third-Party Information’). RIM does not contr ol, and is not responsible for , any Third-Party Information, including, without limitation the content, ac[...]

  • Page 54

    BlackBerry ® 8820 54 Wireless Connection Status Indicators Y ou can use the phone, send and receive email, PIN, SMS text, and MMS messages, and use the browser with a high speed data connection. Y ou can use the phone, send and receive email, PIN, SMS text, and MMS messages, and use the browser . Y ou can use the phone and send and receive SMS tex[...]

  • Page 55

    BlackBerry ® 8820 55 alarm set roaming unopened message count missed call count missed calendar reminder sending data voice mail receiving data Bluetooth ® technology is turned on paired with Bluetooth enabled device Home Screen Status Indicators unopened message MMS message opened message sent message message includes attachment message is sendi[...]

  • Page 56

    BlackBerry 8820 Key Functions 7PMVNFLFZT "EKVTUUIFWPMVNF EVSJOHBDBMM &OELFZ &OEBDBMM .PWFCBDLUP)PNFTDSFFO &TDBQFLFZ .PWFCBDLBTDSFFO $MPTFBNFOV 4QFBLFSQIPOFLFZ 5VSOPOPGGUIF TQFBLFSQIPOFEVSJOHBDBMM #BDLTQBDF%FMFUFLFZ &OUFSLFZ .JDSPQIPO[...]

  • Page 57

    Applications T ake some time to explor e the applications that are available on your BlackBerry ® 8820. Here ar e a few applications to get you started. Click Setup Wizard to learn about typing, set options to personalize your BlackBerry 8820, and set up your email address. Click Phone to view a list of recent calls or make a phone call. Click Add[...]

  • Page 58

    RBM41GW MA T-16240-001 PRINTSPEC-016 05-2007 Find More Information • T o view the User Guide for your BlackBerry ® 8820, click Help on the Home screen, or in an application menu. • T o view the User Guide, Safety and Product Information Booklet, or Software License Agr eement and warranty for your BlackBerry 8820, insert the BlackBerry ® User[...]