AT&T 945 manual

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Table of contents for the manual

  • Page 1

    Please also read P art 1 — Impor tant Product Inf ormation USER ’ S MANUAL Part 2 © 2004 Advanced American T elephones. All Rights Reserved. A T&T and the Globe Design are trademarks of A T&T Corp., licensed to Advanced American T elephones. DRAFT#3 01/21/04 F our -Line Inter com Speak erphone 945[...]

  • Page 2

    © 2004 Advanced Amer ican T elephones. All Rights Reser ved. A T&T and the Globe Design are trademar ks of A T&T Corp., licensed to Advanced American T elephones. Printed in China. Issue 1A T&T 01/04 Visit us at www .telephones.att.com[...]

  • Page 3

    I CONTENTS CONTENTS CONTENTS PRODUCT O VER VIEW ............ 1 BEFORE Y OU BEGIN ................. 2 Parts List ............................................... 2 T ools Needed ...................................... 2 DSL Users ............................................ 4 Glossar y ................................................ 5 Programmable F [...]

  • Page 4

    II Answ er a System-wide Page ......... 82 Mak e an Intercom Confer ence Call ........................... 83 Room Monitor.................................. 83 ADDING A F AX MA CHINE ........................... 84 Using a Fax Switch........................... 84 GENERAL PRODUCT CARE ................................................. 85 TECHNICAL SPEC[...]

  • Page 5

    This A T&T 945 Four -Line Inter com Speak erphone is expandable to a 16 station telephone system. The 945 is compatible with A T&T 974, 984, 944, 955 and 964 telephones. (See BEFORE Y OU BEGIN starting on page 2 and EXP ANDING THE PHONE SYSTEM beginning on page 91 for details.) The 945 is hearing aid compatible and can be connected to up to[...]

  • Page 6

    P arts List Y our box should include: T ools Needed Y ou will also need a small Phillips head screw driv er to install y our phone. 2 BEFORE Y OU BEGIN BEFORE Y OU BEGIN BEFORE Y OU BEGIN Please also read Part 1 — Important Product Information USER’ S MANUAL Part 2 © 2004 Advanced American Telephones. All Rights Reserved. AT&T and the Glob[...]

  • Page 7

    This 945 telephone is fully compatible with an y A T&T Four -Line Inter com Speak erphone 984 or 974 units you ma y hav e installed. Y ou can use a total of 16 945/974/984 units together as extensions in your phone system. This 945 telephone is also compatible with any A T&T 964/955/944 phones you ha ve pre viously installed. This 945 telep[...]

  • Page 8

    4 DSL Users Installation of a DSL splitter and an A T&T Z800A filter is required to use the advanced featur es of this telephone if you ha ve DSL (Digital Subscriber Line) ser vice. Set-Up for DSL Users If you ar e a DSL (Digital Subscriber Line) customer , you ma y experience interfer ence with the advanced featur es of this telephone. Cer tai[...]

  • Page 9

     NO TE: If your DSL service provider cannot suppl y a DSL splitter, it is possible to purchase an outdoor DSL splitter (such as a Corning or Allen T el brand DSL splitter) ov er the Internet. If you ar e a new DSL customer , your DSL ser vice pr ovider will lik ely ask y ou if you ha ve more than one telephone line in y our home or business. If [...]

  • Page 10

    PROGRAMMABLE FEA TURES LIST Default settings indicated by *. FEA TURE: FUNCTION: OPTIONS: ONE T OUCH Choose default mode Intercom* or T elephone PREFERENCE for One T ouch ( EXT ) buttons. EXTENSION NO Assign an extension 11*-26 number to this phone. RINGER ON /OFF T urn the ringer on or On* or Off off for each line. RINGER TYPE Select a ring patter[...]

  • Page 11

    PROGRAMMABLE FEA TURES LIST Default settings indicated by *. FEA TURE: FUNCTION: OPTIONS: PRIME LINE Assign a line on this Line 1*, 2, 3, 4 phone to be selected automatically when you lift the handset, press K ,o r press h . AUT OMA TIC Choose default mode Speak erphone* or MODE for calls connected Headset with the handset in the cradle. SCROLL RA [...]

  • Page 12

    8 Audible Signals WHEN Y OU HEAR: IT MEANS: A RAPID DOUBLE-RING Y ou ha ve an incoming inter com call. P A TTERN, REPEA TING A LONG SINGLE RING, Y ou hav e an incoming transfer red call. REPEA TING A SHOR T SINGLE RING , The extension number y ou just REPEA TING pr ogrammed has already been assigned. Choose another number for this extension. A SHOR[...]

  • Page 13

    9 If you are installing m ultiple phones in your telephone system, y ou must install and program one set at a time . If more than one extension is assigned the same extension number, a repeating shor t r ing (error ring) will sound at all extensions. Reassign extension number s, being sure that each extension has a different number from 11 to 26 (s[...]

  • Page 14

    10 Batter y Installation continued from page 9 3 Pull on the tab to remo ve the battery compar tment co v er . 4 Insert a 9V batter y (purchased separately). 5 Replace the batter y compartment co ver and the scr ew . 6 If you ar e wall mounting the phone, turn to “W all Installation” beginning on page 13. (Y ou will not need the wedge; stor e i[...]

  • Page 15

    11 T able/Desk Installation For best r esults, follo w the directions in “Battery Installation” on page 9 befor e installing the phone. 1 Connect the telephone line cords to the telephone as sho wn in the appr opriate illustration belo w . • F our One-Line Jacks (T o use this installation option, you’ll need to purchase tw o tw o-line adapt[...]

  • Page 16

    12 T able/Desk Installation continued from page 11 2 Connect the handset cord. Plug one end of the coiled handset cord into the jack on the left side of the phone. Plug the other end into the handset and hang up. 3 Connect the po wer ada pter to the telephone. Use only the pow er adapter pr ovided with this pr oduct. T o obtain a replacement, call [...]

  • Page 17

    W all Installation For best r esults, follo w the directions in “Battery Installation” on page 9 befor e installing the phone. 1 If the wedg e is still attached to the underside of the base unit , follow Step 1 in “Batter y Installation” on page 9 to remov e the wedge. 2 Re verse the handset tab. Hold down the switchhook, then pull out the [...]

  • Page 18

    W all Installation continued from page 13 6 Check for dial tone. Lift the handset and listen for a dial tone. If you cannot hear a dial tone, turn to IN C ASE OF DIFFICUL TY beginning on page 87. 7 Mount the phone on the wall. • F our One-Line Jacks 14 INST ALLA TION INST ALLA TION Modular telephone jacks Lines 3 and 4 Modular telephone Jacks Lin[...]

  • Page 19

    15 • T wo T wo-Line Jacks 8 Initialization. If no batter y is installed when y ou connect the pow er cord, the phone runs a quick self-test and the screen displa ys Initializing .. for about three seconds.  NO TE: The phone will r un through this same initialization any time it is reconnected to A C pow er if a charged batter y is not installe[...]

  • Page 20

    16 Con v enience P orts If you want to connect another de vice (such as a modem or fax machine) to the wall jack, you can use the jacks on the phone labeled AU X . These conv enience ports use Lines 3 and 4; a call picked up on Line 3 or 4 at another extension ma y interrupt fax, modem, or message transmission. • F our One-Line Jacks INST ALLA TI[...]

  • Page 21

    17 • T wo T wo-Line Jacks Modular telephone jack Lines 3 and 4 Modular telephone jack Lines 1 and 2 Standard electrical outlet P o wer adapter L1/L2 jack L 3 /L4 jack AUX L4 jack AUX L3 jack INST ALLA TION INST ALLA TION[...]

  • Page 22

    18 Use the na vigation buttons to pr ogram or change the featur e setup . • Pr ess E to activate the pr ogramming mode. The screen displa ys:  NO TE: If you do not press a key to contin ue programming within 30 seconds, the telephone automatically exits the Feature Setup menu. • When x is displa yed, you can pr ess - or + repeatedl y to mov [...]

  • Page 23

    19 Rapid Scr oll Y ou can scroll thr ough menu items or setting choices more quickl y using this featur e. Press and hold the desired scr oll button ( + , - , > or < ). The screen will scroll thr ough your choices at the rate you pr ogram during Featur e Setup . See “Set the Scroll Rate” on page 43 for pr ogramming instructions. Set One T[...]

  • Page 24

    20 Set One T ouch Preference continued from page 19 5 Press - until the screen the displa ys: 6 Press E . The screen displa ys: 7 Proceed to Step 2 on page 21 to set up the next featur e (Extension Number) —OR— Press and hold E to r eturn to the idle screen —OR— Press - until the screen displa ys: Then press E to r eturn to the idle scr een[...]

  • Page 25

    21 Assign an Extension Number to Y our Phone Every individual phone in your telephone system MUST be assigned a unique extension number for the inter com featur e to work. 1 Press E . The screen displa ys: 2 Press - until the screen displa ys: 3 Press E . The screen displa ys: 4 Press < or > until the corr ect extension number is shown. 5 Pre[...]

  • Page 26

    22 Assign an Extension Number to Y our Phone continued from page 21 6 Proceed to Step 5 on page 23 to set the next featur e (Ringer On or Off) —OR— Press and hold E to r eturn to the idle screen —OR— Press - until the screen displa ys: Then, press E . The screen displa ys: Then, press - until the screen displa ys: Then, press E to return to[...]

  • Page 27

    23 T urn the Ring er On or Off for Each Line 1 Press E . The screen displa ys: 2 Press - until the screen displa ys: 3 Press E . The screen displa ys: 4 Press - until the screen displa ys: 5 Press E . The screen displa ys: 6 Press < or > to toggle between On and Off for the line shown. 7 Press - to sa ve the displa yed ringer setting. The scr[...]

  • Page 28

    24 T urn the Ringer On or Off for Each Line continued from page 23 9 When you finish setting the ringer , press - until the screen displa ys: 10 Press E . The screen displa ys: 11 Proceed to Step 4 on page 25 to set the next featur e (Ringer T ype) —OR— Press and hold E to r eturn to the idle screen —OR— Press - until the screen displa ys: [...]

  • Page 29

    25 Select the Ringer T ype Y ou can choose a ring pattern for incoming phone calls.  NO TE: Incoming intercom calls use Ringer T ype 1 and cannot be changed. 1 Press E . The screen displa ys: 2 Press - until the screen displa ys: 3 Press E . The screen displa ys: 4 Press - until the screen displa ys: 5 Press E . The screen displa ys: 6 Press <[...]

  • Page 30

    26 Select the Ringer T ype continued from page 25 7 Press - to sa ve the cur rent setting and mov e to the next line with its ringer type. 8 Repeat Steps 6 and 7 to set ringer types for other lines on this phone ( L1 ... L4 ). 9 When you ar e finished setting the ringer type, press - until the screen displa ys: 10 Press E . The screen displa ys: 11[...]

  • Page 31

    27 Set Dela y Ring Set the length of time befor e incoming calls will ring at this extension.  NO TE: If you choose to set a dela yed ring on a phone with V oice Mail ser vice, the phone may not r ing at all before V oice Mail picks up the call. 1 Press E . The screen displa ys: 2 Press - until the screen displa ys: 3 Press E . The screen displa[...]

  • Page 32

    28 Set Dela y Ring continued from page 27 7 Proceed to Step 5 on page 29 to set the next featur e (Auto-Mute) —OR— Press and hold E to r eturn to the idle screen —OR— Press - until the screen displa ys: Then , press E . The screen displa ys: Then, press - until the screen displa ys: Then, press E to return to the idle screen. FEATURE H SETU[...]

  • Page 33

    29 T urn Auto-Mute On or Off Choose whether sounds at this extension will be heard automatically in r esponse to a page (Auto-Mute Off) or only when M is pr essed. Auto-Mute Off permits hands-free con versation and r oom monitoring; Auto-Mute On protects privacy. 1 Press E . The screen displa ys: 2 Press - until the screen displa ys: 3 Press E . Th[...]

  • Page 34

    30 T urn Auto-Mute On or Off continued from page 29 7 Proceed to Step 5 on page 31 to set the next featur e (T one/Pulse) —OR— Press and hold E to r eturn to the idle screen —OR— Press - until the screen displa ys: Then, press E . The screen displa ys: Then, press - until the screen displa ys: Then, press E to return to the idle screen. FEA[...]

  • Page 35

    31 Set Dial Mode 1 Press E . The screen displa ys: 2 Press - until the screen displa ys: 3 Press E . The screen displa ys: 4 Press - until the screen displa ys: 5 Press < or > to toggle between Tone and Pulse . 6 When the corr ect setting is shown, press - to sa ve y our choice. The screen displa ys: continued on page 32 PHONE H SETTINGS () H[...]

  • Page 36

    32 Set Dial Mode continued from page 31 7 Proceed to Step 5 on page 33 to set the next featur e (Hold Reminder) —OR— Press and hold E to r eturn to the idle screen —OR— Press - until the screen displa ys: Then, press E . The screen displa ys: Then, press - until the screen displa ys: Then, press E to return to the idle screen. FEATURE H SET[...]

  • Page 37

    33 T urn Hold Reminder On or Off 1 Press E . The screen displa ys: 2 Press - until the screen displa ys: 3 Press E . The screen displa ys: 4 Press - until the screen displa ys: 5 Press < or > to toggle between On and Off . 6 When the corr ect setting is shown, press - to sa ve y our choice. The screen displa ys: continued on page 34 PHONE H S[...]

  • Page 38

    34 T urn Hold Reminder On or Off continued from page 33 7 Press and hold E to r eturn to the idle screen —OR— Press E . The screen displa ys: Then, press - until the screen displa ys: Then, press E to return to the idle screen. FEATURE H SETUP EXIT HHHHHHHHHHH x FEATURE H SETUP PHONE H SETTINGS H x FEA TURE SETUP FEA TURE SETUP M M M M M ❘ ?[...]

  • Page 39

    35 Set the Time and Date 1 Press E . The screen displa ys: 2 Press - until the screen displa ys: 3 Press E . The screen displa ys: 4 Press < or > until the corr ect hour is shown. 5 Press - to sav e the hour setting. The screen displa ys: 6 Press < or > until the corr ect minute is shown. 7 Press - to sa ve the min ute setting. The scre[...]

  • Page 40

    36 Set the Time and Date continued from page 35 10 Press < or > until the corr ect month is shown. 11 Press - to sa ve the cor rect month setting. The screen displa ys: 12 Press < or > until the corr ect da y of the month is shown. 13 Press - to sa ve the da y of the month. The screen displa ys: 14 Press < or > until the corr ect [...]

  • Page 41

    37 T urn Line Usa ge On or Off f or Each Line If you ar e not using all four phone lines at this extension, you need to turn off Line Usage f or the unused lines. If you expand to a thir d or fourth line , turn Line Usage back on. Y ou ma y also restrict the use of certain lines on this phone to intercom and paging onl y, by turning off Line Usage [...]

  • Page 42

    38 T urn Line Usage On or Off f or Each Line continued from page 37 6 Press - to sa ve the cur rent setting and displa y the next line with its curr ent Line Usage setting. 7 Repeat Steps 5 and 6 to set Line Usage for other lines at this extension. 8 When you ar e finished setting Line Usage, press - until the screen displa ys: 9 Press E . The scre[...]

  • Page 43

    39 Assign the Prime Line (Line Pr efer ence) 1 Press E . The screen displa ys: 2 Press - until the screen displa ys: 3 Press E . The screen displa ys: 4 Press - until the screen displa ys: 5 Press < or > to scr oll through the line choices ( Line 1 ... Line 4 ). 6 When the line you wish to set as prime is displa y ed, press - to sav e the set[...]

  • Page 44

    40 Assign the Prime Line (Line Pref erence) continued from page 39 7 Proceed to Step 5 on page 41 to set the next featur e (Automatic Mode) —OR— Press and hold E to r eturn to the idle screen —OR— Press - until the screen displa ys: Then, press E . The screen displa ys: Then, press - until the screen displa ys: Then, press E to return to th[...]

  • Page 45

    41 Set Automatic Mode Choose the mode (headset or speak erphone) to be used automatically when y ou press a LINE button with the handset in the cradle. 1 Press E . The screen displa ys: 2 Press - until the screen displa ys: 3 Press E . The screen displa ys: 4 Press - until the screen displa ys: 5 Press < or > to toggle between SpeakerPhone an[...]

  • Page 46

    42 Set Automatic Mode continued from page 41 7 Proceed to Step 5 on page 43 to set the next featur e (Scroll Rate) —OR— Press and hold E to r eturn to the idle screen —OR— Press - until the screen displa ys: Then, press E . The screen displa ys: Then, press - until the screen displa ys: Then, press E to return to the idle screen. FEATURE H [...]

  • Page 47

    43 Set the Scr oll Rate Y ou can choose the speed for the Rapid Scr oll featur e. (See “Rapid Scroll” on page 19 f or details.) 1 Press E . The screen displa ys: 2 Press - until the screen displa ys: 3 Press E . The screen displa ys: 4 Press - until the screen displa ys: 5 Press < or > to change the setting ( Very Slow , Slow , Medium, Fa[...]

  • Page 48

    44 Set the Scroll Rate continued from page 43 7 Proceed to Step 5 on page 45 to set the next featur e (Screen Backlight) —OR— Press and hold E to r eturn to the idle screen —OR— Press - until the screen displa ys: Then, press E . The screen displa ys: Then, press - until the screen displa ys: Then, press E to return to the idle screen. FEAT[...]

  • Page 49

    45 T urn Scr een Backlight On or Off 1 Press E . The screen displa ys: 2 Press - until the screen displa ys: 3 Press E . The screen displa ys: 4 Press - until the screen displa ys 5 Press < or > to toggle between On and Off . 6 When the corr ect setting is shown, pr ess - to sa ve y our choice. The screen displa ys: continued on page 46 SPECI[...]

  • Page 50

    46 T urn Screen Backlight On or Off continued from page 45 7 Proceed to Step 5 on page 47 to r eset all the featur es —OR— Press and hold E to r eturn to the idle screen —OR— Press - until the screen displa ys: Then, press E . The screen displa ys: Then, press - until the screen displa ys: Then, press E to return to the idle screen. FEATURE[...]

  • Page 51

    47 Erase All Settings and Return the Phone to Default Settings If you r eset all featur es to the default settings, all pre vious featur e pr ogramming will be erased. Y ou will need to program y our pref erences for ev ery feature again. Y ou cannot undo the RESET ALL command. 1 Press E . The screen displa ys: 2 Press - until the screen displa ys:[...]

  • Page 52

    48 Erase All Settings and Return the Phone to Default Settings continued from page 47 6 Press E to confirm the command. The screen displa ys: A tone sounds and the screen r eturns to: 7 Press - until the screen displa ys: Then, pr oceed to Step 5 on page 50 to assign a Line Group —OR Press and hold E to r eturn to the idle screen —OR Press - un[...]

  • Page 53

    Then, press E . The screen displa ys: Then, press - until the screen displa ys: Then, press E to return to the idle screen. FEATURE H SETUP EXIT HHHHHHHHHHH x FEATURE H SETUP SPECIAL H OPTIONS x 49 FEA TURE SETUP FEA TURE SETUP M M M M M ❘ ❘ ❘ ❘ ❘[...]

  • Page 54

    50 Assign the Line Gr oup for this Phone 1 Press E . The screen displa ys: 2 Press - until the screen displa ys: 3 Press E . The screen displa ys: 4 Press - until the screen displa ys: 5 Press > or < to scr oll through the Line Gr oup choices ( Line 04 ... Line15 , or PRV ). 6 When the Line Group y ou want is shown, press - to sa ve the setti[...]

  • Page 55

    51 7 Press and hold E to r eturn to the idle screen —OR— Press E . The screen displa ys: Then, press - until the screen displa ys: Then, press E to return to the idle screen. FEATURE H SETUP EXIT HHHHHHHHHHH x FEATURE H SETUP SPECIAL H OPTIONS x FEA TURE SETUP FEA TURE SETUP M M M M M ❘ ❘ ❘ ❘ ❘[...]

  • Page 56

    52 Y ou will need to pro gram the next tw o featur es if this phone is the designated Console Phone for your Centr ex system. Set This Phone to be the Centrex Console Phone  NO TE: This feature is for use with Centrex systems only . 1 Press E . The screen displa ys: 2 Press - until the screen displa ys: 3 Press - until the screen displa ys: 4 Pr[...]

  • Page 57

    53 6 Proceed to Step 4 on page 54 to change the next featur e (Console Dela y Ring) —OR— Press and hold E to r eturn to the idle screen —OR— Press - until the screen displa ys: Then, press E . The screen displa ys: Then, press - until the screen displa ys: Then, press E to return to the idle screen. FEATURE H SETUP EXIT HHHHHHHHHHH x FEATUR[...]

  • Page 58

    54 Set the Centr ex Console Dela y ed Ring Time  NO TE: This feature is for use with Centrex systems only . Set the length of time the phone will route y our calls to the Centrex Console phone. One ring is about six seconds. 1 Press E . The screen displa ys: 2 Press - until the screen displa ys: 3 Press - until the screen displa ys: 4 Press <[...]

  • Page 59

    55 6 Press and hold E to r eturn to the idle screen —OR— Press E . The screen displa ys: Then, press - until the screen displa ys: Then, press E to return to the idle screen. FEATURE H SETUP EXIT HHHHHHHHHHH x FEATURE H SETUP CENTREX HHHHHHHH x FEA TURE SETUP FEA TURE SETUP M M M M M ❘ ❘ ❘ ❘ ❘[...]

  • Page 60

    56 Set the Displa y Languag e 1 Press E . The screen displa ys: 2 Press - until the screen displa ys: 3 Press < or > to scr oll through the language choices ( English , Espanol , or Français ). When the language you want to use is displa yed, press - . The screen displa ys: Then, press E to return to the idle screen. —OR— Press and hold [...]

  • Page 61

    57 TELEPHONE OPERA TION  NO TE: When you make a call, the phone selects the Pr ime Line y ou programmed (See “Assign the Prime Line” on page 39). When you answ er a call, the phone automatically selects the ringing line . Mak e or Answ er a Call  NO TE: This phone will automatically make and answer calls in the mode (speakerphone or heads[...]

  • Page 62

    58 Mak e or Answer a Call continued from page 57 Speak erphone T o make a call, press and r elease the desir ed LINE button or K . The SPEAKER light goes on. W ait for a dial tone, then dial the call. Press K to end the call. T o answer a call, press K or press the LINE button of the incoming call. Press K again to end the call.  NO TE: If heads[...]

  • Page 63

    59 Switch Betw een Handset, Headset and Speak erphone T o switch from handset to headset or speak erphone, press h or K , then replace the handset. (In order to use the headset, it must be plugged in.) T o switch from speak erphone to handset, lift the handset. (Do not press K or the call will be disconnected.) T o switch from headset to handset wh[...]

  • Page 64

    60 Call Privacy T o ensure call privacy , this phone allows only one set at a time to use a line. Cancel Call Privacy During the call, press the LINE button f or the call. Y ou’ll hear a shor t beep . Others can now join the call. Restore Call Privacy Press the LINE button again during the call. Y ou’ll hear a double-beep . The other phones wil[...]

  • Page 65

    61 V olume Handset/Speak erphone/Headset V olume Contr ol When you ar e on a call, pr ess V OLUME + to incr ease call volume. Press V OLUME - to decrease volume. Y ou will hear a beep when you r each the minimum or maximum lev el. Ringer V olume When the phone is ringing, press VOLUME + or V OLUME - to adjust the ringer v olume. This phone has four[...]

  • Page 66

    62 Redial Stack The last six numbers dialed on this phone ar e automatically stor ed in the redial memory stack. Y ou can revie w the numbers in the r edial memory and dial one if you wish. 1 When the phone is not on a call, press R . 2 Press + or - to scr oll through the last six numbers dialed at this phone. 3 When the number y ou want to call is[...]

  • Page 67

    63 Hold Press and r elease H . The LINE light for the line on hold flashes slowly in gr een, and a double-beep sounds ev ery 30 seconds to remind you the call is on hold. (T o turn off the reminder beep , see “T urn Hold Reminder On or Off ” on page 33.) Y ou can replace the handset in the cradle without disconnecting the call. The speak erphon[...]

  • Page 68

    64 Mute Mute allows y ou to hear the other party , but the other party can’t hear y ou. T o activate this feature, press and release M . The MUTE light goes on. T o return to the con versation, pr ess and release M again.  NO TE: Switching from handset to speakerphone or headset, or from speaker phone or headset to handset, changing lines, and[...]

  • Page 69

    65 Confer ence Calls This featur e lets you set up a thr ee-party call by using two lines at the same time. Y ou can also join an intercom call with a call on an outside line. 1 Mak e or answ er a call. 2 Press and r elease H . 3 Call someone on another line. 4 When this call is answ ered, press c . The three-party confer ence begins immediately . [...]

  • Page 70

    66 T ransfer a Call Y ou can transfer a call you ans wer to an y other system phone. Once you transf er a call, it can be pick ed up at any other system phone, not just at the extension you called.  NO TE: If a tr ansferred call is not picked up within 20 minutes, the phone will automatically disconnect the call. Blind T ransfer While on a call:[...]

  • Page 71

    67 ❚ ❚ ❚ ❚ ❚ ❘ ❘ ❘ ❘ ❘ 2 Press I . The screen displa ys: 3 Press E . The screen displa ys 4 Press the EX T button for the extension wher e you’ re transfer ring the call. The screen displa ys: When the other party answers y ou can announce the call. 5 Press T , then pr ess the EXT button for the extension where y ou’ re tran[...]

  • Page 72

    68 Lights and What The y Mean LIGHT : ST A TUS: MEANS: LINE On steadily , This line is in use at this green extension. On steadily , This line is in use at red another extension. Flashing slowly , This line is on hold at this green extension. Flashing slowly , This line is on hold at red another extension. Flashing quickly , This line is ringing. g[...]

  • Page 73

    69 This telephone has 24 One T ouch locations where you can stor e phone numbers y ou wish to dial using few er k e ys than usual. Y ou can store up to 24 digits in each location. The steps used to dial numbers stor ed in One T ouch locations var y according to ho w you pr ogrammed the One T ouch Pref erence. See “Set One T ouch Pref erence” on[...]

  • Page 74

    70 Stor e a Number in a One T ouch Location 1 Press E . The screen displa ys: 2 Press E . The screen displa ys: 3 Press - until the screen displa ys: 4 Press E . The screen displa ys: 5 Enter the phone number using the dial pad —OR— Press R to cop y the last number dialed from this phone to this location. The screen will sho w the number as y o[...]

  • Page 75

    71 6 When you ar e finished entering the number , choose a One T ouch location: Press the EXT button —OR— Press W , then pr ess the EXT button. sThe scr een displa ys:  NO TE: Y ou can exit stor ing a number at any time. Press - until the screen sho ws CANCEL , then press E . —OR— Press and hold E . Store a P ause in a One T ouch Entr y [...]

  • Page 76

    72 Store a Number in a One T ouch Location continued from page 71 Store T emporary T ouch T one signals in a One T ouch Entr y If you ha ve dial pulse (r otar y) service , you can stor e a dialing sequence which includes the touch tone signals requir ed for some special services. While you ar e entering the number to be stor ed, the screen displa y[...]

  • Page 77

    73 Re vie w a One T ouch Entr y 1 Press E . The screen displa ys: 2 Press E . The screen displa ys: 3 Press - until the screen displa y: 4 Press E . The screen displa ys: 5 Press the E XT button —OR— Press W , then the EXT button for the entry you want to r evie w . The screen displa ys: If there is no n umber stored in this location, the scree[...]

  • Page 78

    74 Re view a One T ouch Entr y continued from page 73 6 Press and hold E to r eturn to the idle screen —OR— Press E . The screen displa ys: Then, press - until the screen displa ys: Then, press E . The screen displa ys: Then, press - until the screen displa ys: Then, press E to return to the idle screen. FEATURE H SETUP EXIT HHHHHHHHHHH x FEATU[...]

  • Page 79

    75 Dial a One T ouch Number The steps used to call a One T ouch number depend on how y ou programmed the One T ouch Pr efer ence (see “Set One T ouch Prefer ence” on page 19). If One T ouch Pr efer ence is set to INTERCOM : 1 Lift the handset —OR— Press K —OR— Press h and listen for the dial tone. 2 Press the EXT button —OR— Press W[...]

  • Page 80

    76 This 945 telephone is fully compatible with an y A T&T Four -Line Inter com Speak erphone 984 or 974 units you ma y hav e installed. Y ou can use a total of 16 945/974/984 units together as extensions in your phone system. This 945 telephone is also compatible with any A T&T 964/955/944 phones you ha ve pre viously installed. This 945 te[...]

  • Page 81

    Basic Inter com Operations OPERA TION: FUNCTION: INTERCOM Any tw o extensions connected to Line 1 can ring each other . PA G E Lets you “announce” ov er the speak er of the phone you’ re calling. The person you’ ve called can respond just b y talking. P A GE ALL Lets you “announce” to all phones in the system at the same time (system-wi[...]

  • Page 82

    78 Mak e an Inter com Call with the Handset 1 If One T ouch Prefer ence is set to INTERCOM , skip to Step 2 —OR— If One T ouch Prefer ence is set to TELEPHONE , press I . 2 Press the E XT button f or the party you wish to call, then lift the handset. The screen displa y is similar to: If the extension you called is idle, you will hear long beep[...]

  • Page 83

    79 Mak e an Inter com Call with the Speak erphone or Headset With the handset in the cradle and the desired line idle: 1 If One T ouch Prefer ence is set to INTERCOM , Skip to Step 2 —OR— If One T ouch Prefer ence is set to TELEPHONE , press I . The phone will automatically activate the line in the mode (headset or speak erphone) of the last ca[...]

  • Page 84

    80 Answ er an Inter com Call  NO TE: An intercom call can be answered at any extension in the phone system by pressing I . When you r eceiv e an intercom call y ou will hear a repeating double-ring pattern and y our scr een displa ys INTERCOM FROM with the extension number of the caller . Answer the inter com call by lifting the handset, or by p[...]

  • Page 85

    81 P a ge a Specific Extension (Single-phone P a ge) 1 Press I . The screen displa ys: 2 Press E . The screen displa ys: 3 Press the EXT button f or the party you wish to page. The screen displa y is similar to: Answ er a Single-phone P age Auto-Mute Off When your extension r eceiv es a page, the phone beeps and the speak erphone is automatically a[...]

  • Page 86

    82 P a ge All System Phones 1 Press I . The screen displa ys: 2 Press - until the screen displa ys: 3 Press E . The screen displa ys: Once the page is answ ered at another extension, speak and your v oice will be heard at all idle extensions in y our phone system. Answ er a System-wide P age  NO TE: Only one extension can answer a system-wide pa[...]

  • Page 87

    83 Mak e an Inter com Conference Call A system phone on a two-wa y conversation can in vite a third party into the conv ersation. Follow the dir ections under “Conference Calls” on page 65.  NO TE: Y ou cannot put an intercom conference call on hold. Room Monitor Y ou can activate the speaker of another phone to monitor sounds in that room. [...]

  • Page 88

    84  NO TE: Do not connect a fax machine to Line 1. Doing so will interr upt the telephone’ s intercom data channel. Y ou ma y wish to use a fax machine with your phone. Choose Line 2, 3 or 4 for the fax machine, and connect it according to the manufactur er’ s instructions for installation and use. • That line’ s telephone number is y ou[...]

  • Page 89

    85 T o k eep your phone w orking and looking good, follow these guidelines: • Av oid putting it near heating appliances and de vices that generate electrical noise (for example, motors or fluorescent lamps). • DO NO T expose it to direct sunlight or moistur e. • Av oid dr opping the phone and/or other r ough treatment. • Clean with a soft c[...]

  • Page 90

    86 TECHNICAL SPECIFICA TIONS REN 0.2B P o w er Adapter Input: A C 120V , 60Hz Output: DC 12v , 500mA Batter y One 9V alkaline battery required Intercom Signal F r equency Data 455 KHz TECHNICAL SPECIFICA TIONS TECHNICAL SPECIFICA TIONS TECHNICAL SPECIFICA TIONS WRITER’S NO TE: MUST BE VERIFIED FOR FINAL CIB[...]

  • Page 91

    87 If you ha ve difficulty operating this phone, tr y the suggestions below . For Customer Service , visit our w ebsite at www .telephones.att.com or call 1 800 222–3111 . Please retain y our r eceipt as y our proof of purchase . T o purchase accessories or r eplacement parts contact Customer Ser vice. Visit our website at www .telephones.att.com[...]

  • Page 92

    88 TELEPHONE OPERA TION PROBLEM SOLUTION A Repeating Short Ring The extension number you chose is (Err or Ring) Sounds at already assigned. Begin again and choose All Extensions When a different extension number fr om 11 to Y ou Assign an 26 (see “Assign an Extension Number Extension Number to Y our Phone” on page 21). to Y our Phone Y ou MUST [...]

  • Page 93

    89 TELEPHONE OPERA TION PROBLEM SOLUTION LINE Lights Remain • Mak e sure the phone is pr ogrammed On When No Line is for that line to be absent. (See “T urn Connected Line Usage On or Off for Each Line” on page 37.) • Mak e sure that y our Line Gr oups are programmed pr operly . (See “Assign the Line Group f or this Phone” on page 50.) [...]

  • Page 94

    TELEPHONE OPERA TION PROBLEM SOLUTION Operation During This phone will operate during a pow er a P ower Fa il ure failure if a w orking battery has been installed. Y ou will be able to answer calls with the handset or headset, and dial calls using the k eypad and the One T ouch or Redial features. No other featur es will work until po wer is restor[...]

  • Page 95

    91 When you combine tw o or mor e 945/974/984/944/955/964 phones you create an interacting system wher e phones shar e lines. If you ha ve only 945/974/984 phones on your phone system, you can ha v e up to 16 phones and up to 19 telephone lines. If you ha ve one or more 944/955/964 phones in your phone system, you can ha v e up to 12 phones and up [...]

  • Page 96

    92 Private Lines Y ou can use the fourth line on each extension as a private line. A private line is a telephone number assigned to just one extension.  NO TE: Y ou must progr am the lines y ou are using at each extension so that the phone knows which lines are shared and which are private . (Y ou can physically wire lines with diff erent teleph[...]

  • Page 97

    93 Setup Checklist Befor e expanding your system or installing f or Centrex, revie w the installation checklist. If you ha v e Centrex, contact your local telephone company f or further information about Centrex service . • The phone number for Line 1 m ust be the same on all phones in order for the Inter com and Page features to w ork. • Deter[...]

  • Page 98

    94 Setting Ring Dela y Duration This featur e allows other system telephones’ calls to ring at the Console phone. After a specified ring dela y, the calls will ring at the Console phone. (See “Set the Centrex Console Dela yed Ring Time” on page 54.) Answ ering a Dela y ed Ring The Console phone rings and the screen displa ys the extension num[...]

  • Page 99

    + 5, 18 –19, 62 - 5, 18 –19, 62 < 5, 18–19 x 18 > 5, 18–19 () 18 A A Repeating Short Ring (Err or Ring) Sounds at All Extensions 88 AM/PM 35 answ er a call 57–5 8 answ er call 80 audible signal 60 Auto Redial 62 R 61–62, 70 (AUT O)REDIAL 68 auto-mute 6, 29, 81 , 83 automatic line selection 57–5 9 automatic mode 7, 41, 62 , 75, 8[...]

  • Page 100

    directory card 69 Displa y Scr een is Blank 90 DND 5, 8, 68 DND light 60 Do Not Disturb 5, 60, 68, 78, 88 Do Not Disturb (DND) 76, 87 Do Not Disturb, 79 DSL 4, 90 DSL filters 4 DSL ser vice 4–5 , 76 DSL ser vice pr ovider 4–5 DSL splitter 4–5 E English 56 E 5, 18, 62, 67, 81–83 erase all settings 47 err or ring 9 err or tone 3 Err or T one [...]

  • Page 101

    Initializing.. 12, 15 intercom 3, 8, 19, 21, 25, 37, 68, 76, 8 3, 88, 90, 93, 94: See also Centrex Console Phone I 63, 67– 82, 83 intercom call 6 3, 65 , 68–69, 77–8 0 intercom conf erence call 8 3 INTERCOM light 60, 87 Intercom Paging Signal Not Received 88 L L1/L2 jack 11 L3/L4 jack 11 Language 7, 56 LCD backlight 7 Lights 68 Line 1 phone n[...]

  • Page 102

    phone system 3, 5, 7, 60, 76, 80 , 82, 89, 91 pow er adapter 2, 12–1 3 pow er cord 12 , 90 pow er failure 9 , 12, 15, 90 PO WER jack 12 –13 prime line 5, 7, 39, 57 privacy 29, 88 private line 3, 91–93 programming mode 1 8 PR V 50 Pulse 31 R Rapid Scr oll 7, 19, 43 Redial 9, 62, 90 redial memory 61 reset all 7 return to con versation 6 4 ring [...]

  • Page 103

    touch tone 6, 64, 72 transfer 66 –68 t 66–67 transfer ring 67 two-line ada pter 11 U unused lines 37 V V oice Mail ser vice 27 V OLUME + 61 V OLUME - 61 Z Z800A filter 3, 4, 5, 89 INDEX INDEX 99[...]