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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of AT&T ATT950, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of AT&T ATT950. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of AT&T ATT950 should contain:
- informations concerning technical data of AT&T ATT950
- name of the manufacturer and a year of construction of the AT&T ATT950 item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of AT&T ATT950 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of AT&T ATT950, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the AT&T service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of AT&T ATT950.
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Table of contents for the manual
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Page 1
950 Speakerphone with caller ID/call waiting For customer service or product information, call 1 (800) 222-3111 (US), 1 (866) 288-4268 (Canada), or visit our website at www.telephones.att.com. Please also read Part 1 Important product information , User s manual[...]
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Page 2
Contents Contents Installation Feature setup Telephone operation Directory memory Caller ID operation Default settings General product care Technical specifications In case of difficulty INDEX Parts list About caller identification (caller ID) About call history About home area code and local area codes Battery installation Tabletop/desktop install[...]
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Page 3
Product overview Product overview Product overview This AT&T 950 Speakerphone with caller ID with call waiting can be used flat on a tabletop or desktop or mounted on a wall and does not require AC power for operation. The 950 features a speakerphone for hands-free use and a data port which allows the use of another device such as a modem, fax [...]
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Page 4
950 Speakerphone with caller ID/call waiting , User s manual Quick start guide 950 Speakerphone with caller ID/call waiting Please also read Part 1 Important product information Before you begin Before you begin Before you begin Parts list Your box should include: You will also need the following to install your phone: Four AA batteries (purchased [...]
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Page 5
Befor e y ou begin Befor e y ou begin About caller identification (caller ID) This product has a caller ID with call waiting feature that works with services from your local telephone service provider. , Caller ID with call waiting lets you see who s calling before you answer , the phone, even when you re on another call. About call history About h[...]
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Page 6
1. Before using the telephone, you should install four AA batteries (purchased separately). You can use the phone without the batteries to dial and receive calls using the handset, but four AA batteries are required to power the display screen, and caller ID features. speakerphone, Features Setup, Program, Flash, Hold, Mute Always unplug the line c[...]
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Page 7
2. 1. 3. Installation Installation The set arrived with the base wedge positioned for desk use. Make sure it is secure by pressing the two feet. Connect the line cord to a modular wall jack. continued on page 6 Tabletop/desktop installation Check the base wedge. Connect the long telephone line cord to the jack labeled TEL on the back of the telepho[...]
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Page 8
5. 4. If you subscribe to caller ID services from your local telephone service provider, you must follow the instructions in Set home area code, (see page 11), for your phone to properly recognize and dial calls from the call history list. You may also need to check Set local area code (see page 12) if you want the phone to recognize multiple area [...]
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Page 9
2. 1. Installation Installation Press on the base wedge as shown in figure a to release the wedge. Rotate the wedge as shown in figure b so that the larger end is toward the bottom of the telephone. Lock the wedge by positioning it as shown in figure c and pressing, (as shown by the arrow), it into the telephone base until it locks in place. Plug o[...]
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Page 10
This tab holds the handset when you hang up. Hold down the switchhook, and slide the handset tab up and out of its slot. Turn the tab so that the end with the hook is up. Then insert the handset tab back into its slot. Make sure the short telephone line cord snaps firmly into place. Place the telephone on the wall jack mounting studs and pull down [...]
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Page 11
9 If you want to connect another device (such as a modem or fax machine) to the wall jack, use the jack on the telephone labeled DATA. A call picked up at another extension may interrupt a fax, modem or message transmission. Installation Installation Data port Data Port[...]
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Page 12
3. 2. 1. 2. Feature setup Feature setup You can exit feature setup at any time by pressing or by lifting the handset when there is no incoming call. The order features appear in the menu changes after the initial setup. For complete feature setup, see Set remaining features on page 14. CLEAR The screen will display prompts to help you setup the pho[...]
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Page 13
1. 2. 3. 11 Feature setup Feature setup A home area code must be programmed to use the display dial feature. If you try to use display dial before entering a home area code, you will be prompted to enter the home area code. Enter the code and press . You must program your area code, so your phone can properly recognize and dial calls. Set home area[...]
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Page 14
1. 2. 3. 12 If you do not need to program the local area codes, pressing repeatedly until the screen appears. Feature setup Feature setup Set local area code You can program up to four local area codes. Calls outside your area For: You dial: Enter in step 2: All calls outside your area code No local area code 11 digits (1+ area code+ telephone numb[...]
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Page 15
1. 2. 3. 13 Feature setup Feature setup Press and release Until the screen displays: When the correct time and date, (month first) are shown, press to save the new setting and to move to the next option. Use the keypad to change the blinking digit. To enter a number that is less than 10, you must enter a 0 before the number. For example: To enter 1[...]
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Page 16
1. 2. 3. Feature setup Feature setup You can customize how the features of this product work. Press and release until the screen displays the desired feature. Press CALL LIST or CALL LIST until the screen displays your selected setting. Refer to the Feature summary below for a full description of the features and your choices. Press This saves your[...]
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Page 17
Feature setup Feature setup Choose which incoming calls are stored. The telephone stores all calls received. The telephone does not store call history. Choose how new ca lls from the same number are display ed. The screen shows on ly the mos t recent call from th is number, and REP is d isplayed. Each call fr om this nu mber is list ed separately. [...]
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Page 18
1. 2. Telephone operation Telephone operation Lift the handset, then dial the number. Press then dial the number. To end the call, hang up. Press again. Lift the handset. Press Note that the CALL INFO indicator flashes quickly to show that the phone is ringing. While on a handset call, press and replace the handset in the telephone base. While on a[...]
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Page 19
1. 2. 1. 2. 17 Telephone operation Telephone operation You can erase the redial memory by pressing in idle mode. PROG , REDIAL , PROG 1. Use to access other phone compa ny subscriber services, as descri bed by your telephone company. 2. The telephone cannot display the infor mation if another telephone on the same line is in use. Make sure all exte[...]
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Page 20
Telephone operation Telephone operation Press to prevent the other party from hearing you (you will still be able to hear the other party). Press again to return to conversation. your two-way Use the ringer switch on the right side of the base to adjust the ringer volume to OFF, LO or HI . If the ringer switch is set of OFF , this telephone will no[...]
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Page 21
Screen display: Indicates: Light: Status: Indicates: flashing quickly on on Incoming call Speakerphone Mute on No phone cord connected. You have unreviewed caller ID information. Line is in use. Call is on hold. There is an error in the caller ID information. No phone cord connected, or this phone or another phone on the same line is in use. The sc[...]
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Page 22
One touch memory One touch memory One touch memory This telephone has 14 one touch locations where you can store phone numbers you want to dial using only one or two keys. You can store up to 24 digits in each location. The first seven locations can be accessed using the one touch buttons. To access the remaining seven locations, press and then the[...]
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Page 23
One touch memory One touch memory 1. Press . The screen displays 2. Dial the telephone number you want to store (up to 24 digits). Press to store the last number dialed. 3. Press the one touch button for the desired location Press , then press the one touch button for the desired location. The screen displays Store a number in a one touch location [...]
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Page 24
One touch memory One touch memory 1. Follow the directions in Review a one to uch entry. 2. When the number you want to delete is displayed, press . The entry is deleted. Delete a one touch entry Press the one touch button for the number you want to call. Press , then press the one touch button for the number you want to call. 1. Press the one touc[...]
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Page 25
Directory memory Directory memory Entries cannot be edited after screen displays This telephone has a directory where you can store up to 25 additional telephone numbers and names. Numbers can be up to 24 digits long and names can be up to 15 characters. Directory entries are stored in alphabetical order. You may wish to enter names with the last n[...]
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Page 26
Store numbers and names in the directory Directory memory Directory memory 1. Press , then . The screen displays 2. Dial the telephone number you want to store (up to 24 digits). Press to store the last number dialed. 3. Press . The screen display includes 4. Use the Keypad characters chart on page 23 to enter a name up to 15 characters long. Use C[...]
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Page 27
Directory memory Directory memory 1. Press CALL LIST or CALL LIST to scroll through the call history. 2. Press to store displayed call information in the telephone directory. The screen displays 1. Press . 2. Press CALL LIST or CALL LIST to scroll through an alphabetical list of numbers/names stored in the telephone directory. Use the keypad and th[...]
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Page 28
1. Follow the directions in View directory entries on page 25 to find the number you want to call. 2. When the entry you want is displayed, press to make the call. The speakerphone is activated. Lift the handset, then press to make the call. 1. Follow the directions in View directory entries to find the number you want to delete. 2. When the number[...]
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Page 29
Caller ID operation Caller ID operation 1. If you press while the phone is ringing, or while you are on a call, the call information will not be stored in the call history. 2. If you are using the display for setup or to see entries in the set's memory and a call comes in, press while the phone is ringing to see the call information. If you we[...]
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Page 30
Caller ID operation Caller ID operation Once a call is removed from call history, it cannot be retrieved. You can customize how the caller ID features of this product work. See Set remaining features on page 14 for instructions. For options, see CALL HISTORY, REPEAT Feature summary on page 15. CALLS, and CALL LIST ORDER in the To review earlier cal[...]
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Page 31
You cannot use this feature to dial or numbers, see page 30. 1. Lift the handset. Skip to step 2 to use the speakerphone. 2. Press CALL LIST or CALL LIST unt il the number you want to dial is displayed. 3. Press . The screen shows the number being called and the call is dialed automatically. If the screen displays or , the present number cannot be [...]
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Page 32
Caller ID operation Caller ID operation The other party is blocking name information. The other party is blocking number information. The other party is blocking name and number information. Your phone com pany is u nable to receive information about this ca ller's na me. Your phone com pany is u nable to receive information about this ca ller[...]
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Page 33
Default settings Default settings English AM All calls Combined New calls first On Default settings Function: Default setting: Language Contrast Clock Call history Repeated calls Call list order CID - call waiting 31[...]
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Page 34
General product care General product care To keep your phone working and looking good, follow these guidelines: Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). DO NOT expose it to direct sunlight or moisture. Avoid dropping the phone and/or other rough treatment. Clean [...]
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Page 35
Technical specifications Technical specifications B AA pounds Inches long x inches long x inches high Technical specifications Technical specifications REN Batteries Product weight (unpacked) Product dimensions 33[...]
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Page 36
In case of difficulty In case of difficulty Make sure all plugs are connected properly. Inspect the telephone line cord connections at the modular jack and telephone. Also inspect the coiled handset cord connections at both ends. Unplug the telephone and connect it to another modular jack. If it still does not work and other telephones in your home[...]
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Page 37
Difficulty storing numbers in memory In case of difficulty In case of difficulty Make sure the telephone line cord is connected properly. Make sure you are pressing the correct sequence of buttons for storing numbers. If you are interrupted by a recorded announcement asking you to hang up or by a loud buzzing noise, hang up and store the number wit[...]
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Page 38
In case of difficulty In case of difficulty Problem Display dial does not work Solution Solution Problem Solution Problem A home area code must be programmed. If you try to display dial before entering a home area code, you will be prompted to enter the home area code. Enter the code and press . Screen incorrectly displays LINE IN USE No caller ID [...]
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Page 39
Base unit base wedge batteries battery compartment call history call information call record Call waiting service call-waiting signal Caller ID Caller ID information Caller ID service Caller ID with call waiting CALL INFO light Data port date and time dial tone dialing options Difficulty storing numbers in memory directroy directory card Display di[...]
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Page 40
Index Index modem MUTE light No caller ID information while call waiting No dial tone One touch buttons One touch locations redial memory redial number REP REPEATED CALLS RINGER switch ringer volume Screen displays Screen is blank screen lighting SPEAKER light speaker phone switchhook Telephone does not ring time and date volume wall jack mounting [...]
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Page 41
2007 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures, licensed to Advanced American Telephones. Printed in China. Issue 6 AT&T 07/07 www.telephones.att.com[...]