AT&T CL4940 manual

User’s manual CL4940 Big butt on/big display t elephone/ answering syst em with caller ID/ call waiting[...]

Congr atulations on your purchase of this A T&T pr oduct. Befor e using this A T&T product, please read the Important saf ety inf ormation section on page 52 of this manual. Please thoroughl y read this user’s manual for all the f eature operations and troubleshooting inf ormation necessary to install and oper ate your new A T&T produ[...]

Parts checklist Y our telephone pack age contains the foll owing items. Save your sales r eceipt and original packaging in the event warr anty service is necessary . Coiled handset cord T elephone line cord Power adapter Handset T elephone base User’s manual Quick start guide User’s manual CL4940 Big button/big display telephone/ answering syst[...]

User’s manual CL4940 Big button/big display telephone/ answering system with caller ID/ call waiting T able of contents Getting s tart ed Quick reference guide ........................... 1 Installation ................................................... 3 Telephone installation ........................... 4 Installation options .................[...]

Caller ID About caller ID ........................................26 Information about caller ID with call waiting ..................................... 26 Caller ID history ...................................... 27 How the caller ID history (caller ID log) works ................................. 27 Missed (new) call indicator .......... 27 Caller [...]

1 Quick r efer ence guide MENU/SELECT Press in idle mode to enter the main menu (page 10). While in the menu, press to confirm or save an entry or setting. Press to select a highlighted item. DIR p Press to display the dir ectory (page 20). Press to scr oll up while in menus or lists. While entering names or numbers, pr ess to move the cursor to th[...]

2 Getting started Quick r efer ence guide /EQUALIZER During an outside call, message or announcement playback, press t o change the audio quality to best suit your hearing (page 15). SPEED DIAL Press in idle mode to display the speed dial list (page 25). AUDIO AS SIST® Voices will sound louder and clearer if you press A UDIO ASSIS T ® while you a[...]

3 Getting started Install ation S T OP! Ins ta ll t he te lep hon e b ase cl ose t o a te lep hon e j ack an d a pow er out let no t co ntr ol led by a wal l s wit ch . Th e t el eph one ba se can be pla ce d on a fla t s urf ac e or ver tic all y m oun te d o n t he w all (s ee pag es 6-9) . I f y o u s ub sc r i b e t o h i g h- sp ee d I n t e r[...]

4 Getting started Install the telephone as shown bel ow. The telephone is r eady for tablet op use. If you want to change to wall mounting, see Installation options on page 6 f or details. T el ephone installation Plu g o ne end of the c oil ed hand set c or d i nt o th e h and set ja ck o n t he le ft sid e o f t he t eleph one ba se. Plu g t he o[...]

5 Getting started Lift the handset or press SPEAKER to check for a dial t one. Adjust the angle of the screen t o reach maximum visibility . 4. 5. NOTES: Use only the power adapter pr ovided with this product. T o obtain a replacement, visit our websit e at www .telephones.at t.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . The p[...]

6 Getting started Install ation options If you want to mount your t elephone on a wall, use the provided w all mount brack et to connect with a standar d dual-stud telephone wall mounting plat e. If you do not have this mounting plate, y ou can purchase one fr om many hardwar e or consumer electr onics retailer s. Professional assistanc e may be re[...]

7 Getting started Install ation options Plug one end of the telephone line cor d into the t elephone line jack on the bottom of the t elephone base. Plug the other end into a tel ephone wall jack or a DSL filter . Bundle the telephone line cor d and secure it with a twist tie. Plug the small end of the power adapter into the power jack on the bot t[...]

8 Getting started Install ation options W all mount to t ablet op inst allation T o change the telephone base fr om the wall mount position to tabl etop position, follow the steps bel ow. Slide the telephone base upwar ds, then remove the t elephone from the wall mounting plate. 1. Unplug the large end of the power adapter fr om the electrical outl[...]

9 Getting started Install ation options Pu sh th e t wo ta bs at th e bot to m of th e wal l m ou n t br ac k et as i ndi ca te d an d r em ove th e w al l m ou nt br ack et f r om th e t ele pho ne . 4. Plug one end of the telephone line cor d into the tel ephone line jack on the bottom of the t elephone base. Plug the other end into a tel ephone [...]

10 Use the menu to change the t elephone set tings: Press MENU/ SELE CT on the telephone when it is not in use to ent er the main menu. Press CID q or DIR p to scr oll to the featur e to be changed. When scr olling through the menu, the > symbol indicat es the selected menu item. Press MENU /SELE CT to select the highlighted it em. NOTE: Press C[...]

11 T elephone settings Ringer volume Y ou can set the ringer volume lev el to one of four levels or turn the ringer off . When the ringer is off, appears on the screen. Press p V OL UME q when the telephone is not in use. -OR- P r e s s M E N U / S E LE C T i n i d l e m o d e t o e n t e r t h e m a i n m e n u . Use CID q or DIR p to scroll t o &[...]

12 T elephone settings L CD contras t Y ou can set the contr ast of the screen to one of four l evels. P r e s s M E N U / S E LE C T i n i d l e m o d e t o e n t e r t h e m a i n m e n u . Use CID q or DIR p to scroll t o >L CD contras t , then press MENU /SELE CT . Pr ess CID q or DIR p t o choo se fr om >1 , >2 , > 3 o r >4 . Pr[...]

13 Line power mode (no A C power) This telephone pr ovides minimal functionality during a power failur e. When AC power is not availabl e, the screen is blank and many tel ephone features do not function. Only touch-t one dialing and handset volume adjustment are supported. The telephone uses power fr om the telephone line t o enable you to mak e a[...]

14 T elephone operation Making a call Lift the handset or press SPEAKER , then enter the telephone number . The screen displays the elapsed time as you talk (in hours, minutes and seconds). On hook dialing (predialing) Enter th e teleph one num ber. Press DE LE T E X to make corre c tion s when enter ing the te lepho ne numb er . Lift the handset o[...]

15 T elephone operation Last number redial The te lep hone st ore s t he last te lep hon e n umbe r d ial ed (up to 32 dig its ). To redial a number: To display the most recently called number, press REDIAL/ PAUSE when the telephone is not in use. Lift the handset or press SPEAKER to call. -OR- 1. Lift the handset or press SPEAKER . 2. Press REDIAL[...]

16 T elephone operation V olume contr ol Y ou can set the listening volume t o one of five levels. While on a call, pr ess p VOL UME q to adjust the listening volume. The volume level indicat or briefly displays on the screen t o indicate the setting. Handset volume When you are on a call using the handset, pr ess q VOL UME to decrease or VOL UME p[...]

17 T elephone operation Chain dialing Use t his f eatur e t o init iate a dial ing se quenc e fr om the number s in the dir ecto ry , cal ler I D hist ory o r spee d dial memory while you are on a c all. Chain dialing is useful when you wish to ac cess other numbers (such as bank account numbers or ac cess codes) from the dir ectory , caller ID his[...]

18 T elephone operation Options while on calls Audio Assist® The Audio Assist ® feature makes voic es sound louder and clearer . T o turn the Audio Assist® feature on: Press A UDIO ASSIS T® while you are on a call using the handset, the screen shows Handset volume has incr eased . T o turn the Audio Assist® feature off: Press A UDIO ASSIS T® [...]

19 Dir ectory Dir ectory memory capacity The directory can store up to 25 telephone numbers and names. Numbers can be up to 24 digits and names can be up to 15 characters. Charact er chart R e f e r to t he c ha rt b el ow a nd u se t he d ia li ng k ey s t o e nt er t he l et t er s, d ig it s o r s ym bo ls . Pr es s th e k e y r ep e a t ed ly u[...]

20 Directory Press MENU /SELECT . The screen shows Ent er name . Use the dialing keys to enter a name (up to 15 characters) when prompted. Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. See the chart on the previous page. Press CID q or DIR p to move the cursor to the left [...]

21 Directory Search by name Press DIR p in idle mode to show the first listing in the directory. When an entry appears, press the dialing keys ( 0 - 9 ) to start a name search. The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory beginning with that letter. Press CI[...]

22 Directory T o dial, delete or edit a dir ectory entry (name and number), the entry must be displ ayed on the scr een. U se Rev iew dir ectory entri es (pag e 20) or Sear ch by name (page 21) to show an entry . Display dial T o dial a displayed number fr om the direct ory , lift the handset or press SPEAKER on the telephone. Delet e a dir ectory [...]

23 Directory The telephone system has 10 speed dial locations ( 0 - 9 ) where you can stor e the telephone numbers you wish to dial more quickly . Y ou can store up to 24 digits in each location. A speed dial number can be selected from the directory or caller ID history , or entered directl y. Numbers assigned to speed dial locations are stored in[...]

24 Directory Assign a speed dial number fr om the dir ectory or call er ID log When reviewing dir ectory (page 20) or caller ID log (page 29), press SPEED DIAL . The scr een shows Assign to speed dial lis t? Pr ess MEN U /SE LE CT . Press DIR p or CID q to choose y our desired speed dial location ( 0 - 9 ), then press M ENU / SEL EC T . -OR- Use th[...]

25 Directory Speed dial Review a speed dial number Press SPEED DIAL when the telephone is in idle mode. Pr es s CID q o r DI R p t o s cr o l l to th e de si r e d lo c at io n, t he n pr es s ME NU / S EL EC T . -OR - Press the dialing k ey ( 0 - 9 ) of the desired location. Dial a speed dial number When the telephone is in idle mode, pr ess and h[...]

26 About caller ID Thi s p rod uct sup por ts cal ler ID ser vic es o ffe red by mo st t ele pho ne ser vice pro vid ers . Ca lle r I D a llo ws y ou to see th e na me, nu mbe r, date an d t ime of cal ls. The av ail able ca lle r I D i nfor mat ion wi ll appe ar aft er the fir st or sec ond rin g. Information about caller ID with call waiting Call[...]

27 Caller ID Caller ID hist ory How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. If you answer a call before the information appears on the[...]

28 Caller ID Caller ID oper ation Memory match If th e inc omi ng t el e ph on e n u mb er ma t ch es th e l as t s ev en d ig it s o f a te lep h on e nu m be r in y ou r d ir ec t or y , t he na me th at ap pea r s on th e scr een ma t ch es th e c or r e sp on d in g n am e i n y o ur d ir ec t or y . For e xample, if Christine Smith calls, her [...]

29 Caller ID Review the call er ID hist ory Re vie w t he call er ID his to ry to fi nd o ut who ca lle d, to re tu rn t he cal l, or t o cop y the cal le r’s nam e a nd num ber int o you r d ir ect or y . C all er ID l og emp ty a ppe ar s if th er e ar e n o r ecor ds in the ca lle r I D l og. When the telephone is in idle mode, pr ess q CID to[...]

30 Caller ID View dialing options Although the incoming caller ID log entries have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.[...]

31 Caller ID Save a call er ID log entry to the dir ectory When in the caller ID log, pr ess q CID or p DIR to browse. Press MENU /SELE CT to select an entry . When the screen displays Ent er number , use the dialing keys t o edit the number . Press CI D q or D IR p t o move the cursor t o the left or right. Press DELETE X to er ase a digit. Press [...]

32 Caller ID Set ar ea code Y ou can set one home area c ode and four local ar ea codes. If you dial seven digits to mak e a local call (no area c ode required), ent er your area c ode into the telephone as the home ar ea code. When you rec eive a call from within your home area c ode, the caller ID history only displa ys the seven digits of the te[...]

33 Caller ID R easons f or missing caller ID inf ormation There ar e occasions when other information or no inf ormation shows for various reasons: On-scr een message Reason PRIVATE NUMBER The caller pref ers not to show the phone number . PRIVATE NAME The caller pref ers not to show the name. PRIVATE CALLER The caller pref ers not to show the phon[...]

34 Use the answering system menu of the telephone to set up the announcement message, message alert, activate call screening, or change the number of rings, remote access code or priority code. When the telephone is in idle mode, press MENU/ SELECT to enter the main menu. Pr ess ME NU /S ELE CT agai n t o s ele ct >An swe rin g s ys . Announceme[...]

35 Answering system Answering syst em set tings T o delete your out going announcement: When the telephone is in idle mode, pr ess MENU/ SELECT to ent er the main menu. Pr es s ME NU /S E LE CT a ga i n t o sel e ct > Ans we rin g sy s . Pr es s CID q or DIR p t o s cr ol l t o > An n ou n c em e nt , t he n p r e ss M EN U / S EL E C T . Pr [...]

36 Answering system Number of rings Y ou ca n s et the an swer ing s yst em to an swe r a n in co min g ca ll af te r tw o, thr ee, fo ur , fiv e, si x or se ve n ri ngs . Y ou can al so sel ect to ll sav er 2-4 or t oll sa ver 4-6 . I f t oll sa ve r 2 -4 i s s el ect ed, th e a nsw erin g s ys tem an swe rs a c all a fte r two ri ngs whe n y ou h[...]

37 Answering system Answering syst em set tings Message alert If t he m es sa ge a l er t is s et t o On , yo u ca n he ar t he t el ep ho ne b ee ps e ve ry 1 5 se co n d s w h en t he re a r e n ew m es sa ge s. T o change the setting: When the telephone is in idle mode, pr ess MENU/ SELECT to ent er the main menu. Pr es s ME NU /S EL EC T ag ai [...]

38 Answering system Answering syst em set tings Priority code Y ou may give the priority c ode to whom you would lik e them to have higher priority when calling you. When the priority code is enter ed while the answering system is playing the out going announcement, the answering system announces, “ Pl ease wait a moment ” to the caller . The t[...]

39 Answering system Message capacity The system can r ecord up t o 99 messages. The total r ecording time f or the announcement, messages and memos is appro ximately 25 minut es. If the memory is full, the answering system announces, “Memory is full” before message playback. The screen displays Memory is full in idle mode. Once the memory is fu[...]

40 Answering system Message playback If you have new messages, you hear only the new messages in chronological order. If there are no new messages, the system plays back all the messages in chronological order. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date not set” be[...]

41 Answering system -OR- When the telephone is in idle mode, press DELETE X . The system announces, “ To delete all old messages, press delete again. ” P r e ss D EL E T E X ag ai n t o c o n fi rm . T h e s y st em a n n o u n c es , “ A l l o l d m es sa g e s d e l et ed . ” w i t h a co nf ir m a t i o n t o n e . NOTE: When there are n[...]

42 Answering system Message count er displays The base message counter shows the t otal number of answering system messages. See the table below for other message c ounter displays. Message count er displays No m es sa ges . - T ot al nu mb er of m es sa ges a nd m emo s . 0 1 99[...]

43 Answering system R emot e acc ess Y ou can reach y our answering system r emotely by dialing your home telephone number fr om any touch-tone t elephone. T o remot ely r each your answering s yst em: Dial your telephone number fr om any touch-tone t elephone. When the system answers, ent er the three-digit r emote access c ode ( 500 is the defaul[...]

44 Alert t ones and lights Scr een icons Ringer off - the telephone ringer is off . NEW New caller ID log - new and missed calls. Me s sa ge c ou nt er - t ot al nu mb e r o f me s sa g es . Alert tones One short beep T one of each key pr ess. -OR- Error tone. One long beep The system begins r ecording a message, memo or announcement. T wo short be[...]

45 Appendix Alert t ones and lights Indicator lights IN USE On when the answering system is answering an incoming call. Flashes quickly when there is an incoming call. AN S O N On when the answering system is on. PLA Y/ST OP On when the system is playing messages. Flashes when there are new messages. MUTE On when the microphone is muted. SPEAKER On[...]

46 Appendix Display scr een messages Scr een messages Assigned to speed dial #X A number is assigned to the speed dial location. All calls deleted All the entries stored in the call hist ory have been deleted. Announcement reset The announcement has been reset . Caller ID log empty There are no call er ID history entries. Deleted A directory entry [...]

47 Appendix T r oubleshooting If you have difficulty with y our telephone, please try the suggestions below . For Customer Servic e, visit our website at www .telephones.a tt.c om or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . My tel ephone doesn’t work at all. Ma k e s u r e th e p ow er c or d is s e cu r e ly pl ug ged i n. Make[...]

48 Appendix T r oubleshooting the telephone line cor d and the telephone wall jack (page 4). The fil ter prevents noise and call er ID problems as a r esult of DSL interf erence. Please contact your D SL service provider f or more inf ormation about DSL filter s. Do not install this phone near a microwa ve oven or on the same electrical outlet. Y o[...]

49 Appendix T r oubleshooting If the caller’s voice is very soft, the s ystem may stop r ecor ding and disconnect the call. Difficulty hearing messages. Pr es s p V OL UM E o r /E QU A LI ZE R t o inc r e as e t he te lep h on e spe ak er v olu m e. Sy stem does not answer aft er the corr ect number of rings. • Make sure that the answering syst[...]

50 Appendix T r oubleshooting Outgoing announc ement is not clear . • When you record y our announcement, make sur e you speak in a normal tone of voice, about nine inches fr om the telephone. • Make sure ther e is no backgr ound noise (TV , music, etc.) while r ecor ding. I subscribe to a nontr aditional tel ephone service that uses m y comput[...]

51 Appendix Maint enance T aking care of your t elephone Y our cor ded telephone cont ains sophisticated electr onic parts, so you must treat it with car e. Avoid r ough treatment. Place the handset down gently . Save the original packing materials t o protect y our telephone if you ever need to ship it. Avoid wat er The telephone can be damaged if[...]

52 Appendix Important saf ety information This symbol is to alert you t o important operating or servicing instructions that may appear in this user’s manual. Always follow basic sa fety precautions when using this product t o reduce the risk of injury, fir e, or electric shock. Safety inf ormation Read and unders tand all instructions in the use[...]

53 Appendix F C C and A CT A inf ormation If this equipment was approved f or connection to the telephone network prior t o July 23, 2001, it complies with Part 68 of the F ederal Communications Commission (FCC) rul es. If the equipment was approved a fter that date, it complies with the P art 68 rules and with the T echnical Requirements f or Conn[...]

54 Appendix Progr amming/tes ting of emergency numbers If this product has memory dialing locations, you may choose t o store police, fir e department and emergency medical service t elephone numbers in these locations. If you do, please k eep three things in mind: We r ecommend that you also write the telephone number on the dir ectory card (if ap[...]

55 Appendix P art 15 of F CC rules Some telephone equipment generat es, uses, and can radiate radio-fr equency energy and, if not installed and used properl y, may cause int erference t o radio and television r eception. This product has been tested and found t o meet the standards for a class B digit al device, as specified in Part 15 of the FCC r[...]

56 Appendix Limit ed warr anty The A T&T brand is used under license - any repair , replacement or warranty service, and all questions about this product should be dir ected to: In the United Stat es of America, visit www .telephones.at t.com or call 1 (800) 222-3111 . In Canada, call 1 (866) 288-4268 . What does this limited warr anty cover? T[...]

57 Appendix How do you get warr anty service? T o obtain warranty service in the Unit ed States of America, visit www .telephones.at t.com or call 1 (800) 222-3111 . In Canada, please dial 1 (866) 288-4268 . NOTE: Befor e calling for service, please r eview the user’s manual. A check of the PRODUCT controls and feat ures might save you a service [...]

58 Appendix T echnical specifications Operating temperat ure 32°F — 122°F 0°C — 50°C Power adapter input AC120V 60Hz Power adapter output AC9V 300mA REN 1.2B[...]

59 Inde x Index A Alert tones, 44 Announcement, 34 Answering a call, 14 Answering system, 34–43 Audio Assist, 18 C Caller ID (CID) delete entries, 30 dial entries, 30 review entries, 29 Call interc ept, 39 Call screening, 39 Call waiting, 16 Chain dialing, 17 D Date and time, 10 Delete a caller ID log entry , 30 a direct ory entry, 22 a speed dia[...]

60 Index Inde x review a number , 25 T T abletop inst allation, 8 T echnical specifications, 58 T elephone installation, 4 T emporary t one dialing, 18 T roubleshooting, 47–50 V Voic e prompts, 39 Volume c ontrol handset, 16, 40 telephone base, 16, 40 W Wall mount inst allation, 6 Warr anty , 56[...]

Fold her e. Cut along dotted line. Action R emote command Play all messages ..................... 1 Play new messages .................. 2 Delete the message ................. 3 (during message playback) Delete all old messages ........ *3 Repeat curr ent or previous message ......................................... 4 Call your telephone number , t[...]

Audio Assist® and Message Guard® ar e register ed trademarks of Advanced American T elephones. © 2011 Advanced American T elephones. All Rights Reserved. A T&T and the A T&T logo ar e trademarks of A T&T Intellect ual Property lic ensed to Advanced American T elephones, San Antonio, TX 78219. Printed in China. Issue 6 A T&T 12/11[...]