AT&T SB67108 manual

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Table of contents for the manual

  • Page 1

    User’s manual A T & T S B 6 7 1 0 8 DECT 6.0 e xpansion handset for use with A T&T model SB67118[...]

  • Page 2

    Getting started Congr atulations on your purchase of this AT&T product. Befor e using this A T&T product, please read the Important safety informa tion on pages 70-72 of this manual. Please thoroughl y read this user’s manual for all the featur e operations and troubl eshooting information necessary to install and operate your new AT&[...]

  • Page 3

    User’s manual AT& T SB67 108 DECT 6.0 expansion handset for use with AT&T model SB67118 User's manual P arts checklist Belt clip for cordless handset Battery compartment cover Battery for c ordless handset Charger for cor dless handset with power adapter installed Cordless handset Check to make sure the telephone package includes the[...]

  • Page 4

    U se r ’ s m a nu a l A T & T S B 6 7 1 0 8 DECT 6.0 e xpansion handset for use with A T&T model SB67118 T abl e of cont ents Getting s tarted Quick ref erence guide .................... 1 Installation ............................................. 3 Charger installation .......................... 4 Handset battery inst allation and chargi[...]

  • Page 5

    Volume c ontrol ............................. 29 Call waiting .................................... 29 Call privacy .................................... 29 Recor ding a call ........................... 30 Mute ................................................... 31 Hold ................................................... 32 Switching between lines ..[...]

  • Page 6

    Setting your syst em to automatically answer calls ......... 59 Recor d announcement ........... 59 Answering system capacity ... 59 Voic e prompts ............................... 60 New message indication ........ 60 T urn alert on or off .................... 60 Message playback ........................... 61 Options during playback ......... 62 D[...]

  • Page 7

    1 Quick r ef er ence guide SPKR Press to turn on the handset speakerphone (page 25). Press again to turn off . Softk eys Press to select an it em displayed above the k ey. L 1-L 4 k eys Press to mak e or answer a call on the desired line (pages 25-26). PHONE/FLASH Press to mak e or answer a call (pages 25-26). During a call, press to answer an inco[...]

  • Page 8

    2 Getting started Quic k r e fer enc e guid e VOL UME Dur ing a c all, pr ess t o adj ust the lis te nin g vo lume (pa ge 2 9). Du ring me ssa ge p lay back , pr ess to ad just th e pl ayb ack vol ume (pa ge 62). PTT (push-to-talk) Pr ess and re le ase , the n pr ess DIR or CI D t o s el ect an ex tens ion. Pr ess an d ho ld to bro adca st a me ssa[...]

  • Page 9

    3 Getting started Install ation I f y ou s ub sc ri be t o h ig h- sp ee d I nt er ne t s er vi ce ( di gi ta l s ub sc ri be r li ne - D SL ) t hr ou gh yo ur te le ph on e l in e, yo u mu st in st al l a D SL fi lt er be tw ee n th e t el ep ho ne li ne co rd a nd th e te le ph on e w al l ja ck . T he fi lt er pr ev en ts n oi se an d c al le r [...]

  • Page 10

    4 Getting started IMPORT ANT INFORMA TION Use only the power adapter supplied with this pr oduct. T o order a adapter supplied with this product. T o order a supplied with this product. T o order a replacement power adapt er , visit our website at www .tel ephones.at t.com , or call 1 (888) 915-2007 . In Canada, dial 1 (866) 288-4268 . The power ad[...]

  • Page 11

    5 Getting started Handset bat t ery installation and char ging Install the batt ery as shown on the next page. Once you ha ve installed the batt ery, the screen indicat es the battery status (see table below). If necessary , place the handset in the charger to char ge the battery . For best performance, k eep the handset in the charger when not in [...]

  • Page 12

    6 Getting started Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up as indicated. Al ign the c ov er fl at ag ain st th e ba t t er y c om par tm en t, t he n sl ide it up wa rd s. T o lock the battery compartm[...]

  • Page 13

    7 Getting started IMPORT ANT INF ORMA TION Us e onl y th e s up pl ie d re cha r ge ab le b at te ry or r ep la c em en t b at te ry (m od el 27 91 0). T o or de r , vi si t ou r w eb sit e at w ww . te l ep h o n e s . a t t. c om o r ca ll 1 ( 8 8 8 ) 9 1 5 - 2 0 0 7 . I n Ca na da , d ia l 1 ( 8 6 6 ) 2 8 8 - 4 2 6 8 . If y ou d o not u se t he [...]

  • Page 14

    8 Getting started Add and r egist er handsets The handset provided with y our SB67118 is pre-regist ered as Handset 1 . Additional handsets are assigned number s in the order they are r egistered ( Handset 2 to Handset 10 ). Y ou can register a maximum of ten handsets. Y ou can add new handsets (SB67108, sold separately) t o the SB67118 at any time[...]

  • Page 15

    9 Getting started Add and r egist er handsets NO TE S: If th e r egi str at ion i s not s uc ce ssf ul , the s cr ee n s how s Press MENU on BS, sel Regis tration & sel R egister HS. Then put HS in cradl e . T o r es et th e han ds et , r em ov e th e h an ds et fr om t he ch ar ge r . Tr y th e r eg is tr at io n p ro ce ss aga in . Pl ea se m[...]

  • Page 16

    10 Getting started Der egist er all handsets Y ou may need to deregist er your handsets if you alr eady have ten regist ered handsets and need to r eplace a handset, or if you wish to change the assigned numbers of your regist ered handsets. Y ou must first deregister ALL the handsets, and then r e-register each handset that you wish to use. Please[...]

  • Page 17

    11 Getting started Der egist er all handsets NO TE S: If th e de re gis tr ati on pr oc ess is n ot su cc ess fu l, yo u mig ht n eed t o r eset the system and try again. T o reset: pick up the handset and press PHONE/ FLASH , then press OFF/ CLEAR and place the handset back into the char ger. Y ou can also reset the telephone base by unplugging th[...]

  • Page 18

    12 Getting started Belt clip and optional headset Install belt clip as shown below if desir ed. Snap the belt clip into notches on both sides of the handset. T o release the belt clip, pull and unlock one flap from the notch first befor e detaching the whole belt clip from the handset. T o us e an A T& T 2. 5 mm h ea ds et , pl ug i t in t o th[...]

  • Page 19

    13 Getting started Handset setup Menu settings Y ou can use the menus to change the handset settings. Press MENU/ ENTER when in idle mode (when the phone is not in use) to enter the main menu. Press DIR or or CI D to scroll t o the featur e to be changed. The to scroll t o the feature to be changed. The > symbol indicates the select ed menu item[...]

  • Page 20

    14 Getting started Handset setup Ringer tone Y ou can choose one of seven ringer tones for incoming calls. Y ou Y ou can choose different ringer t ones for different lines so you can easily identify which line is ringing. When the handset is idle, press MENU/ ENTER . Press DIR or CI D to scroll t o Ringer setting . Press MENU /ENTER . Press DIR or [...]

  • Page 21

    15 Getting started Handset setup K ey tone Y ou can turn the key tone on and off . The handset is factory progr ammed to beep with each key pr ess. If you turn off the key tone, there ar e no beeps when you press k eys. When the handset is idle, press MENU/ ENTER . Press DIR or CI D to scroll t o Handset setup . Press MENU /ENTER . Press DIR or CI [...]

  • Page 22

    16 Getting started Handset setup Line selection Y ou can select the default tel ephone line to be used when you mak e outgoing calls . This handset comes f actory set for Aut o selectable line, which chooses the first available line f or making a call. T o select a particular line, choose Line 1 , Line 2 , Line 3 or Line 4. When the handset is idle[...]

  • Page 23

    17 Getting started Handset setup 5. Press Press MENU /ENTER to sa ve the setting and r eturn to the pr evious menu. There is a confirmation t one. To e xit without making changes, press OFF /CLEAR . Hold r eminder Y ou can have silence or play a beep t one every 30 seconds when there is a call on hold f or more than thr ee minutes. old for mor e th[...]

  • Page 24

    18 Handset operation Handset setup Speed dial The handset has ten speed dial locations wher e you can stor e the phone numbers you wish to dial using two k ey presses. Y ou can store up to 32 digits in each location. Enter , edit or delet e a speed dial number When the handset is idle, press MENU /ENTER . Press DIR or CI D to scroll t o Speed dial [...]

  • Page 25

    19 Getting started Handset setup Scr een icons, indicat or tones and lights Indicator t ones On when line 1, line 2, line 3, or line 4 is in use. Flashes when line 1, line 2, line 3, or line 4 is put on hold. Ha nds et b at te ry st at us (an im at ed di spl ay ed) . Ringer off - the handset ringer is off. Message - new message in the handset mailb[...]

  • Page 26

    20 Getting started Mailbo x setup Handset mailbo x overview Each handset has its own mailbox which is different fr om the general mailbox which is different fr om the general which is different fr om the general mailbox on the base. If you turn on the aut o attendant on the base on the base. If you turn on the auto at tendant on the base and fast a[...]

  • Page 27

    21 Getting started Mailbo x setup When the handset is idle, press MENU /ENTER . Press DIR or CI D to scroll t o Mailbox set up . 3. Press MENU /ENTER twice to select Set acc ess code . 4. Use the dial pad to enter a four-digit number . Press OFF /CLEAR to backspace and delet e a digit. 5. Press the Next softk ey or MENU /ENTER to save the password [...]

  • Page 28

    22 Getting started Mailbo x setup When the handset is idle, press MENU /ENTER . 2. Press DIR or CI D to scroll t o Mailbo x setup . Press MENU /ENTER . 3. Press DIR or CI D to scroll t o Notify alert . Press MENU /ENTER . Set alert number: Press MENU /ENTER to sel ect Alert call # . 2. Use the dial pad to enter the telephone number (up to 32 digits[...]

  • Page 29

    23 Getting started Mailbo x setup 3. Press PHONE/ FLASH or SPKR . The ringing of the designated phone confirms that the setup of the Al ert number is correct. 4. After confirming that the call went t o the telephone number you specified, press OFF /CLEAR to end the test. The idle scr een appears. NO TE : I f you tr y t o set If y ou t ry to se t A [...]

  • Page 30

    24 Getting started Mailbo x setup 4. Press the Stop softke y when finished. The recor ded announcement plays. 5. Press the OK softkey to use the new r ecorded announcement. -OR- Pr ess the Change softkey to re-r ecord the announcement.[...]

  • Page 31

    25 Handset basic oper ation Making a call T o mak e a call: Press PHONE/ FLASH or SPKR . - OR - T o override automatic line selection, press the L 1-L 4 key f or the desired line. 2. Enter the telephone number . The screen displays the elapsed time as you talk (in hours, minut es and seconds). T o end a call: Press OFF/ CLEAR . NO TE : P re ssi ng [...]

  • Page 32

    26 Handset operation Handset basic oper ation 2. Press PHONE/ FLASH or SPKR . - OR - T o override automatic line selection, press the L 1-L 4 k ey for the desired line. NO TE : I f y ou p re ss a nd h old a dial pad key that d oes not hav e a spe ed num ber assi gned, t he scr een di splays No Num ber . Answering a call T o answer a call: Press PHO[...]

  • Page 33

    27 Handset operation Handset basic oper ation T emporary ringer sil encing Press OFF/ CLEAR or MUTE while the handset is ringing to silenc e the ringer temporaril y on that handset only . This turns off the ringer without disconnecting the call. The next inc oming call rings normally at the preset volume. NO TE : E ac h han ds et ri ng s whe n th e[...]

  • Page 34

    28 Handset operation Handset basic oper ation Las t number r edialing The last 10 phone numbers dialed (up to 32 digit s) are stor ed in handset memory . T o view the ten most r ecentl y dialed numbers: Press REDIAL/ P AUSE to enter the r edial list and display the most rec ently called number . Press DIR , or CI D , or press REDIAL/ P AUSE repeate[...]

  • Page 35

    29 Handset operation Options while on calls V olume contr ol While on a call, press V OLUME to increase or decr ease the listening volume. NO TE S: Ha nds et a nd sp ea ke rph on e vo lu me se t ti ngs a r e ind ep en den t. Wh en th e vo lu me re ac he s t he m ini mu m or ma xim um se t ti ng, y ou he ar a n er ro r t on e. Call waiting If you su[...]

  • Page 36

    30 Handset operation Options while on calls T o cancel call privacy: During the call, press MENU /ENTER twice t o select Privacy OFF . Other ext ensions can now join the call by pressing the appr opriate line k ey . NO TE S: Y ou ca nn ot se t ca ll pr iv ac y dur in g int er co m o r co nf er enc e cal l. Ca ll pr iv ac y app li es on ly t o the s[...]

  • Page 37

    31 Handset operation Options while on calls While r ecor ding a call: The other party hears a short beep when the rec ording begins and once each minute during the r ecording. T o ensure compliance with state and f ederal regulations r egarding the recor ding of a telephone call, you should start the r ecording process b y informing the caller that[...]

  • Page 38

    32 Handset operation Options while on calls Hold Use this featur e to hold one line while acc essing another , or as part of the confer ence and call transfer featur es. While on a call, press and r elease HOLD . The L 1-L 4 indicator for the line on hold flashes sl owly on the screen. After the call has been on hol d for more than three minut es, [...]

  • Page 39

    33 Handset operation Options while on calls Join a call in pr ogress Y ou can join in an ongoing call on any line that does not have call privacy set (see page 29 for information on call priv acy). The line icon appears on the screen when the line is in use. Press and hold the appr opriate L 1-L 4 key on the handset to join in the call, which becom[...]

  • Page 40

    34 Handset operation Options while on calls Thr ee-way conf erenc e calls Y ou can set up a three-party call by using two lines at the same time. Y ou can also join an intercom call with a call on an outside line. The outside line call must be established first because an int ercom call cannot be placed on hold. Make or answer an outside call. Pres[...]

  • Page 41

    35 Handset operation Options while on calls T o dr op an inter com call: Press the L 1-L 4 k ey to activate the ext ernal call and the interc om call drops automaticall y. T o end a conf erenc e call: Press OFF/ CLEAR or hang up. The call does not terminate until all extensions hang up. NO TE S: If an i nt er nal pa rt y han gs u p, th e ong oi ng [...]

  • Page 42

    36 Handset operation C OVM C OVM (centr al office voicemail) If you subscribe to voic email service with your telephone servic e provider , and you want the handset to indicate when you have new voicemail, turn the , turn the C OVM indicator on. When a phone line rec eives any new voicemail messages, C OVM LX ( X is the telephone line number) displ[...]

  • Page 43

    37 Handset operation Int er com At any given time, you can use the int ercom f eature for c onversations between handsets or a handset and the telephone base. When the system is making one or mor e external calls, the cordl ess handsets can make int ercom calls with each other . Y ou can register up to 10 e xtensions to the telephone base. The exte[...]

  • Page 44

    38 Handset operation Int er com 4. Wh en you ch oos e Al l in the me nu , al l th e han ds et s an d ba se rin g. The in te rc om cal l is es ta bli she d wi th th e fir st o ne wh o ans we r ed the c al l. 5. If a l ine is i n use , pr es sin g IN T p la ce s th e l in e on ho ld a nd ac ti va te s t he in t er co m. Answer an incoming call during[...]

  • Page 45

    39 Handset operation Call tr ansfer using int er com Pr ess the desired extension number , * (star) for the base, or # (pound) for all. The outside call is put on hol d and your handset screen shows Calling X:Handset X , Calling * :Base , or Calling All . 3. The other handset or base rings and its screen shows Call X:Handset X . 4. Answer an interc[...]

  • Page 46

    40 Handset operation Push t o talk (P TT) int er com Y ou can directly broadcast messages t o the speakerphone of any extension. The e xtension you called can respond by pr essing the INT key t o begin a two-way communication. Up t o five pairs of PTT calls establish at a time. PTT call to a handset or base When the handset is idle, press P TT . Pr[...]

  • Page 47

    41 Handset operation Push t o talk (P TT) int er com PTT call to all handset s and base When the handset is idle, Pr ess and hold PTT on the side of your handset until until your handset screen shows P TT to: All . - OR - Pr ess PTT . Press Press DIR or C ID to choose #: All . Press and hold P TT until your handset screen shows PTT to: All . When t[...]

  • Page 48

    42 Handset operation Push t o talk (P TT) int er com R espond with a new PTT call. Wait for the end of the three-second P TT wait state (the scr een changes to idle mode) then, to r espond with a handset, see PTT call to a handset or base or PTT call t o all handsets and base on the previous pages. T o respond with the telephone base, see Answer a [...]

  • Page 49

    43 About the dir ect ory Use the directory t o store names and phone numbers. Direct ory entries are not shar ed with the telephone base or other e xtensions. Each handset has its own direct ory . Capacity The directory in each handset is independent fr om all other handsets. In other words, changes made t o the directory on an y handset apply only[...]

  • Page 50

    44 Directory Cr eat e dir ect ory entries Cr eate and s tor e a direct ory entry Use the following steps t o store a name and number in the direct ory . When the handset is idle: Press MENU /ENTER twice t o select Directory . -OR- Press DIR to enter the dir ectory. 2. Press the Add softkey to add an entry . 3. Enter or change the telephone number ([...]

  • Page 51

    45 Directory Cr eat e dir ect ory entries – Press or to move the cursor t o the left or right. – Press OFF /CLEAR to backspace and delet e characters. – Press and hold OFF /CLEAR on the handset to delete all charact ers. – Press the Back softk ey to r eturn to the previous screen. 6. Press MENU /ENTER to save the setting and r eturn to the [...]

  • Page 52

    46 Directory Cr eat e dir ect ory entries Stor e a flash in a direct ory number Use this featur e to stor e the flash needed to access certain custom-calling servic es in a directory number . When you wish to enter a flash in the dialing sequence, press the Flash softk ey. An F appears in the telephone number . Each flash counts as one digit. If yo[...]

  • Page 53

    47 Directory R eview dir ectory Review dir ectory entries 1. When the handset is idle, When the handset is idle, Pr ess MENU /ENTER twice to select Dir ectory . -OR- Pr ess Press DIR to enter the direct ory. If there ar e no directory entries, the scr een displays Direct ory empty . 2. Press Press DIR or CI D to browse thr ough the directory . Entr[...]

  • Page 54

    48 Directory Sear ch dir ect ory Sear ch by name Follow the st eps below to sear ch for direct ory entries on the handset. When the handset is idle, press MENU /ENTER twic e to select Dir ectory . -OR- Pr ess DIR to enter the dir ectory. 2. Press DIR or CI D to browse thr ough the directory . 3. When a name entry appears, press the dial pad keys ( [...]

  • Page 55

    49 Directory Dial, delet e or edit entries Y ou can dial, delete or edit a dir ectory entry (name and number) when it is shown on the handset screen. See R eview direct ory entries on page 47 for instruction on how to display an entry. Display dial When a number is displayed on the scr een, you can dial the number by pressing: PHONE/ FLASH , SPKR ,[...]

  • Page 56

    50 About caller ID (call log) This telephone supports caller ID servic es offered by most telephone service pro viders. Depending on your service subscription, you might see the caller’s number , or the caller’s name and number from the telephone service pr ovider after the first or second ring. Caller ID allows you to see the name, number , da[...]

  • Page 57

    51 Caller ID Caller ID hist ory How caller ID his tory (call l og) works The handset stor es caller ID information for the last 50 incoming calls . Entries are stor ed in reverse chronol ogical order . The phone deletes the oldest entry when the log is full to mak e room for new calls. Each extension has an independent caller ID history. Deleting t[...]

  • Page 58

    52 Caller ID Caller ID hist ory NO TE S: Ca ll er ID i nf or mat ion m ig ht no t be av ail abl e for e ve ry i nc om ing c al l. Th e cal le rs mi gh t in te nti ona ll y b lo ck th ei r nam es a nd/ or t el eph one n um ber s. Ea ch en tr y c an s to re u p t o 32 di gi ts f or t he te le ph one n um ber a nd 16 c ha ra ct er s f or th e na me. I[...]

  • Page 59

    53 Caller ID Caller ID oper ation Memory match If the incoming telephone number is an e xact match with a telephone number in your direct ory, the name that appears on the screen matches the corr esponding name in your directory . For e xample, if Christine Smith calls, her name appears as Chris if this is how you enter ed it into your dir ectory .[...]

  • Page 60

    54 Caller ID Caller ID oper ation R eview caller ID hist ory When the handset is idle, press C ID o r th e CI D so ft k ey . -OR- When the handset is idle, pr ess MENU /ENTER . Press DIR or CI D to scroll t o Call log , then press MENU /ENTER . 2. Press DIR or CI D to scroll thr ough the list to review the caller to scroll thr ough the list to revi[...]

  • Page 61

    55 Caller ID Caller ID oper ation Dial a call log entry When in the call log, press DIR or C ID t o browse to the entry browse to the entry you wish to dial. Press PHONE/ FLASH , SPKR , or L 1-L 4 key t o dial the entry. to dial the entry . Delet e entries Delet e a caller ID entry: When in the call log, pr ess DIR or C ID to browse to br owse to t[...]

  • Page 62

    56 Caller ID Caller ID oper ation Save a call l og entry to the dir ectory When in the call log, press DIR or C ID t o browse the entry you wish to save. Press the Edit softk ey to select the displayed entry . Enter phone #: display s. Use the dialing keys t o edit the number. Press OFF /CLEAR on the handset to backspace and delet e characters. Pre[...]

  • Page 63

    57 Caller ID R easons for missing caller ID inf ormation There ar e also occasions when other information or no inf ormation shows for various r easons: On-scr een message R eason PRIVATE CALLER The caller pre fers not to show the telephone number and name. UNKNOWN CALLER Y our telephone service pro vider cannot determine the caller’s name and te[...]

  • Page 64

    58 Handset voicemail bo x (answering syst em) Each handset has a private voic email box that is differ ent from the general mailbox on the base. The v oicemail messages for each handset can be accessed fr om that handset or telephone base. Answering syst em and voicemail Y our telephone has separate indicat ors for two different types of voice mess[...]

  • Page 65

    59 Answering system answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appr opriate setting. Set ting your syst em t o aut omatically answer calls On the base you can set each of the four lines to aut omatically answer incoming calls in two differ ent ways. See the SB67118 manual for more in f[...]

  • Page 66

    60 Answering system Set ting your syst em t o aut omatically answer calls NO TE : Y ou can no t re co r d an an no unc em ent wh en t he te le ph one s ys te m i s o ut o f sp ac e. Y ou wil l he ar a tw o-b ee p al er t t on e a nd v oi ce p r om pt “ M em ory i s ful l. ” Pl ea se r ef er t o R em ain in g spa ce s ec tio n in th e SB 671 18 [...]

  • Page 67

    61 Answering system Message playback From a handset, y ou can play the messages for that handset mailbo x and the general mailbox. If you have new messages, the syst em plays the new messages (oldest first) automaticall y when you access the mailbo x. When playback begins, the total number of messages is announc ed. Befor e each message, you hear t[...]

  • Page 68

    62 Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, or delet e the message. When messages ar e playing on the handset: Press V OL UME to adjust the message playback v olume. Press to skip to the next message. Press t o repeat the message. After you hear After you [...]

  • Page 69

    63 Answering system Message playback 3. Press DIR or CI D to scroll t o Delet e all old . Press MENU /ENTER . 4. The screen displays Delete all ol d messages? Press the Yes softkey to confirm or press the No softkey to return to the previous screen. NO TE : I f th er e a re an y ne w a nd u nr evi ewe d me ss ag es in the ha nd se t m ai lb ox , t [...]

  • Page 70

    64 Answering system R ecor ding and delivering memos Memos are messages you r ecord at a handset. Y ou can save, play back, and delete them lik e incoming messages. Y ou can recor d a memo as a reminder to y ourself , or send a memo to other ext ensions using the answering system. R ecor d and deliver a memo in a handset mailbox: When the handset i[...]

  • Page 71

    65 Answering system R emote ac cess Y ou can access your handset answering system r emotely by dialing your telephone number fr om any touch-tone telephone. T o r emotel y acc ess the answering system: Dial your telephone number fr om any touch-tone telephone. When the system answers, ent er the four digit remote access code of your handset ( 0001 [...]

  • Page 72

    66 Answering system R emote ac cess 7 Press to tr ansfer the current message (during playback): Press the handset number ( 1 - 9 ) or star ( * ) f or the base, then press pound ( # ) to tr ansfer a message to the destination mailbo x (This option is only available when tr ansferring of message). • 8 Press to change the per sonal announcement (Thi[...]

  • Page 73

    67 Appendix Handset display scr een messages Busy Failed int ercom or conf erence call (ther e are already two handsets being used). Call X:Handset X Another system handset is calling. Call log empty There are no entries in the call er ID history . Calling X:Handset X The handset is calling the other handset (for inter com calls). Charging A handse[...]

  • Page 74

    68 Appendix Handset display scr een messages -PRIV The call is in privacy mode. Privacy A handset tried to join in a call in which call privacy is activated. Please enter another The access code you at tempted to change has alr eady been used. Please set alert # Y ou are trying to confirm the alert number or set the notify alert on or off befor e y[...]

  • Page 75

    69 Appendix Maint enance T aking care of your t elephone Y our cordless telephone contains sophisticat ed electronic parts, so you must treat it with care. Avoid r ough treatment. Place the handset down gently . Save the original packing materials to pr otect your telephone if you ever need to ship it. Avoid wat er Y ou can damage your telephone if[...]

  • Page 76

    70 Appendix Important saf ety inf ormation This symbol is to alert you t o important operating or servicing instructions that may appear in this user’s manual. Always foll ow basic safety precautions when using this product to r educe the risk of injury, fire, or electric shock. Safety inf ormation Read and understand all instructions in the user[...]

  • Page 77

    71 Appendix Important saf ety inf ormation Especially about cor dless tel ephones Privacy: The same features that mak e a cordless telephone conv enient create some limitations. T elephone calls are transmitted between the t elephone base and the handset by radio waves, so ther e is a possibility that your cordless telephone conversations could be [...]

  • Page 78

    72 Appendix Important saf ety inf ormation Pac emaker patients Should keep wir eless telephones at least six inches fr om the pacemaker . Should NOT place wir eless telephones directly over the pac emaker , such as in a breast pocket, when it is turned ON. Should use the wireless t elephone at the ear opposite the pacemak er . WTR’s evaluation di[...]

  • Page 79

    73 Appendix F CC part 68 and A CT A This equipment complies with Part 68 of the F CC rules and with technical r equirements adopted by the Administrative Council f or T erminal Attachments (ACT A). The label on the back or bottom of this equipment cont ains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier mus[...]

  • Page 80

    74 Appendix F CC part 68 and A CT A Industry Canada Operation is subject to the following two c onditions: (1) this device may not cause harmful interfer ence, and (2) this device must accept any int erference, including interfer ence that may cause undesired oper ation. The term ‘’IC:‘’ befor e the certification/registration number only si[...]

  • Page 81

    75 Appendix F CC part 15 This equipment has been tested and found t o comply with the requir ements for a Class B digital device under Part 15 of the F ederal Communications Commission (FCC) rules. These r equirements are intended to pr ovide reasonable protection against harmful interfer ence in a residential installation. This equipment gener ate[...]

  • Page 82

    76 Appendix Limit ed warranty The A T&T brand is used under license - any repair , replacement or warr anty service, and all questions about this product should be dir ected to: In the United St ates of America, visit www .tel ephones.at t.com or call 1 (888) 915-2007 . In Canada, call 1 (866) 288-4268 . 1. What does this limited warranty co ve[...]

  • Page 83

    77 Appendix Limit ed warranty PRODUCT to the ext ent that the problem experienced is caused by signal conditions, network reliability or cable or antenna s ystems; or PRODUCT to the ext ent that the problem is caused by use with non-AT&T accessories; or PRODUCT whose warranty/quality stick ers, PRODUCT serial number plates or electronic serial [...]

  • Page 84

    78 Appendix Limit ed warranty 7. Other limitations This warranty is the complet e and exclusive agr eement between you and the manufacturer of this A T&T branded PRODUCT . It supersedes all other written or oral communications r elated to this PRODUCT . The manufacturer pr ovides no other warranties for this PRODUCT . The warranty exclusively d[...]

  • Page 85

    79 Appendix T echnical specifications Operation Operating time* T alk time (cordless handset) Up to five hours T alk time (cordless handset speakerphone) Up to five hours Standby Up to four days * Operating times varies depending on your actual use and the age of the bat tery . DECT 6.0 digit al technology The A T&T DECT 6.0 products off er uns[...]

  • Page 86

    80 Appendix T r oubleshooting If you hav e diffi cult y with you r pho ne, plea se tr y the sug ges tio ns bel ow. For Cus to mer Se rvi ce , visit our webs ite at www .t el ephon es.a tt .c om , or call 1 (888) 915-2007 . In Can ada dial 1 (866 ) 288 -426 8 . My phone doesn’t work at all. Make sur e the power cord is securely plugged in. Make su[...]

  • Page 87

    81 Appendix T r oubleshooting I cannot get a dial tone. First try all the suggestions above. Move the cor dless handset closer to the telephone base. Y ou might have moved out of range. If the previous suggestions do not work, disconnect the telephone base fr om the telephone jack and connect t o a different phone. If there is no dial t one on that[...]

  • Page 88

    82 Appendix T r oubleshooting My cor dless handset isn’t performing normally . Make sur e you plug the power cord securely into the telephone base. Plug the power adapter into a diff erent, working electrical outlet without a wall switch. Move the cor dless handset closer to the telephone base. Y ou might have moved out of range. Reset the tel ep[...]

  • Page 89

    83 Appendix T r oubleshooting The batteries do not hold a charge. If the cordl ess handset is in the charger and the charge light is not on, r efer to The charge light is off in this Tr oubleshooting guide. Charge the batt ery in the cordless handset for at least 16 hours. F or optimum daily performance, r eturn the cordless handset to the charger [...]

  • Page 90

    84 Appendix T r oubleshooting Other electronic pr oducts can cause interfer ence to your cordl ess phone. Try installing your phone as far a way from the following electr onic devices as possible: television sets, V CRs, or other cordless telephones. Do not install this phone near a microwa ve oven or on the same electrical outlet. Y ou might exper[...]

  • Page 91

    85 Appendix I hear other calls while using my phone. Disconnect the telephone base fr om the telephone jack, and plug in a differ ent telephone. If you still hear other calls, call your telephone servic e provider . • My cordl ess handset does not ring when I receiv e a call. Make sur e that the ringer is not off. Refer t o the section on ringer [...]

  • Page 92

    86 Appendix T r oubleshooting The cordl ess handset may be too far fr om the telephone base. Charge the bat tery in the cor dless handset for at least 16 hours. F or optimum daily performance, r eturn the cordless handset to the charger when not in use. Y ou may have too many e xtension phones on your telephone line t o allow all of them to ring si[...]

  • Page 93

    87 Appendix T r oubleshooting My calls cut in and out while I’m using my cordl ess handset. Other electronic pr oducts can cause interfer ence with your cordless phone. T ry installing your phone as far aw ay from the following electr onic devices as possible: television sets, V CRs, or other cordless telephones. Do not install this phone near a [...]

  • Page 94

    88 Appendix T r oubleshooting The charge light is off. Make sur e you plug the power and line cords in c orrectly and secur ely. Unplug the electrical power . Wait for 15 seconds, then plug it back in. Allow up to one minute for the cor dless handset and telephone base to r eset. Clean the cor dless handset and telephone base charging cont acts eac[...]

  • Page 95

    89 Appendix The answering system is r ecording incomplete messages. If a caller leaves a v ery long message, part of it may be lost when the syst em disconnects the call aft er three minutes. If the caller pauses for longer than six seconds, the system st ops recording and disconnects the call. If the system’s memory becomes full during a message[...]

  • Page 96

    90 Appendix T r oubleshooting System does not recor d messages. • Make sure the auto at tendant is on. Please ref er to the T urn the auto att endant on section in t he S B6 71 18 t el ep ho ne b as e ma nu al . Make sur e the memory of the answering system is not full. Please r efer to the Remaining spac e section in t he S B6 71 18 t el ep ho n[...]

  • Page 97

    91 Appendix T r oubleshooting Outgoing announcement is not clear . • When you record y our announcement, make sure you speak in a normal t one of voice, about nine inches from the t elephone base. • Make sure ther e is no backgr ound noise (TV , music, etc.) while r ecording. I cannot retrieve voicemail messages. Y our telephone has both a buil[...]

  • Page 98

    92 Index A AC adapter , 4 Access code, 20, 65 Adding new handsets, 8 Alert tones, 19 Announcement, 23 Answering calls, 26 Answering system, 58-66 Auto off , 27 B Battery char ging, 5-7 Battery inst allation, 5-7 Belt clip, 12 C Call privacy , 29 Call transfer , 38 Call waiting, 29 Caller ID (CID), 50 add entries to phone directory , 56 delete entri[...]

  • Page 99

    93 Index I Incoming caller ID history , 54 Incoming calls, answering, 26 Indicator lights, 19 Indicator tone, 19 Installation, 3 Interc om, 37 J Join a call in progr ess, 33 K Key t one, 15 L Language, 15 Last number redial, 28 L CD contrast, 14 Limited warranty , 76 Line selection, 16 M Maintenance, 69 Making calls, 25 Memory match, 53 Menu settin[...]

  • Page 100

    94 Index Screen display messages, 67 Screen icons, 19 Search by name, 48 Speakerphone, 25 Speed dial, 18 T T echnical specifications, 79 T elephone operating range, 79 T emporary ringer silencing, 27 Three-wa y confer ence calls, 34 Tr ansfer a call, 38 Tr oubleshooting, 80 U Un-mute, 31 V Voic email, 36 Voic e prompts, 60 Volume c ontrol, 29 W War[...]

  • Page 101

    95 R emote ac cess wallet car d Use th e w allet car d bel ow t o h elp yo u re membe r c omman ds to c ont ro l you r ans wer ing sy stem fro m any t ouc h t one t ele pho ne. Fold her e. Cut along dotted line. Call your telephone number , then enter your four-digit ac cess code (preset to 0001 f or Handset 1 and so on). M od e l n a m e: A T&[...]

  • Page 102

    www .tel ephones.at t.com © 2009 Advanced American T elephones. All Rights Reserved. A T&T and the AT&T l ogo are trademarks of A T&T Intellectual Property licensed t o Advanced American T elephones, San Antonio, TX 78219. Printed in China. Issue 3 A T&T 09/09.[...]