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AT&T SBC-420 manual

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Table of contents for the manual

  • Page 1

    47 Users Manual 4-line Speakerphone with Caller ID SBC-420 For problems with installation or operation, visit our web site at www .sbctelephones.com or call 800-400-5156 © 2006 Intellitouch, All rights Reserved SBC is a trademark of A T&T Knowledge V entures, L.P , Licensed to IntelliT ouch In case of dif ficulities, visit our service center a[...]

  • Page 2

    1 TABLE OF CONTENTS INITIAL SETUP Introduction ................................................ 3 Packing List ................................................. 3 T erms .......................................................... 3 420 Key Features ......................................... 4 420 Display ..............................................[...]

  • Page 3

    2 3 INITIAL SETUP CID – Caller Identification or Caller ID. EXTENSION – An individual 420 telephone having a unique extension number . IDLE MODE – Extension not is use. OFF-HOOK - Going “off-hook” refers to lifting the handset, activating the speakerphone or pressing the headset button for the purpose of making or answering a call. When t[...]

  • Page 4

    4 5 420 KEY FEA TURES 420 KEY FEA TURES INITIAL SETUP INITIAL SETUP VOLUME KEYS Adjust the handset, headset, speakerphone or ringer volume levels, page 22. REDIAL/LAST NUMBER REDIAL Automatically dials the last number called, page 25. AUTO REDIAL Automatically dials the last number called up to 10 times at 30 second intervals, page 25. CALLER Used [...]

  • Page 5

    7[...]

  • Page 6

    8 9 INST ALLA TION INITIAL SETUP INITIAL SETUP INST ALLA TION 1. Connect the 420 to the telephone wall jacks as shown in the illustrations below. CONNECTING THE TELEPHONE (cont.) 2. Connect the handset cord. 3. Connect the power adapter . Make sure that the outlet into which you plug the AC adapter is not controlled by a wall switch. 4. When power [...]

  • Page 7

    10 11 INITIAL PROGRAMMING INITIAL PROGRAMMING SETTING THE TIME AND DA TE (cont.) TO ENTER THE PROGRAM MODE Y ou are now ready to begin configuring the extension using the PROGRAM mode. Press PROGRAM to enter . TO EXIT THE PROGRAM MODE Press END to exit the PROGRAM mode. Going off-hook will also exit the PROGRAM mode. The PROGRAM mode will also auto[...]

  • Page 8

    12 13 1. While in the PROGRAM mode, press the ▼ button until the following screen appears: PROGRAMMING OPTIONS PROGRAMMING OPTIONS RINGER ON/OFF ▲▼ : select : enter ▲ L1 RINGER ON/OFF = On ▲▼ : select SAVE? L1 RINGER ON/OFF = Off Programmed! The ringer for each of the 4 lines can be turned ON or OFF . The default setting is ON. 2. Press[...]

  • Page 9

    14 15 1. While in the PROGRAM mode, press the ▼ button until the following screen appears: PROGRAMMING OPTIONS PROGRAMMING OPTIONS LINE USAGE ▲▼ : select : enter ▲ L4 USAGE = On ▲▼ : select SAVE? L4 USAGE = Off Programmed! L1 USAGE ▲▼ : select : enter ▲ Lines that are not used (connected) to the 420 must be turned OFF . If lines a[...]

  • Page 10

    16 17 The 420 system can support up to 12 extensions and 15 lines. This is possible by using line 4 for line groups. This allows additional lines to be shared by extensions. The 420 must be programmed for line groups for the system functions to operate properly . The chart below describes a typical line group application using eight lines. PROGRAMM[...]

  • Page 11

    18 19 The default FLASH is set to .6 seconds. This is suitable for most US telephone companies. Older PBX’ s and international telephone companies might require differ ent timing. If PBX or flash features are not working properly , contact the telephone company or PBX manufacturer to obtain the correct FLASH TIME. FLASH TIME can be set from .1 se[...]

  • Page 12

    20 21 TELEPHONE OPERA TION PROGRAMMING OPTIONS RESETTING THE 420 The 420 can be reset to all factory default settings. The EXTENSION ID NUMBER is reset to 22. The factory defaults are as follows: LANGUAGE: ENGLISH TIME: 01:01 AM D A T E : 01/01 DA Y: SUNDA Y EXTENSION ID: 2 2 ALL RINGERS: ON L1-L4 RINGERS: ON MSGW LIGHT: Off, L1-L4 DELA Y RING: OFF[...]

  • Page 13

    22 23 A call can be manually answered by pressing the LINE SELECT button for the ringing line. The speakerphone will turn ON and the call will be answered. If the phone is ringing and is taken off-hook, the ringing line will be answered. If more than one line is ringing, the line that was ringing first will be answered. If the phone is ringing and [...]

  • Page 14

    24 25 TELEPHONE OPERA TION REDIAL/LAST NUMBER REDIAL Automatically dials the last number called, up to 32 digits in length. AUTO REDIAL The 420 can automatically redial a busy number . It will make 10 attempts at 30 second intervals. 1. Press REDIAL/AUTO REDIAL twice within 3 seconds. The AUTO REDIAL LED will flash and the speakerphone will go off-[...]

  • Page 15

    26 27 Calls on any 420 extensions are private. Other 420 extensions cannot intrude on the call unless the extension user releases privacy . TO DEACTIV A TE CALL PRIV ACY (ALLOWING OTHERS TO JOIN CALL) 1. While on a call, press the LINE SELECT key . A beep will sound indicating that privacy is released. 2. The LINE ST A TUS LED for the released priv[...]

  • Page 16

    28 29 TELEPHONE TELEPHONE TELEPHONE OPERA TION TELEPHONE OPERA TION 1. Press INTERCOM followed by the number of the extension you wish to call. MAKING AN INTERCOM CALL ICM 22 CID:000/001 2. The extension you called will hear the intercom ring and the display will indicate which extension is calling. ICM 11 CID:000/001 NOTE: ■ If the extension bei[...]

  • Page 17

    30 31 CALLER ID 2. Use the ▲▼ buttons to scroll through the stored caller ID records. 3. Press END to exit, or wait 20 seconds and the LCD will revert back to the IDLE MODE. CALLER ID STORED CALLER ID RECORDS The 420 will store the 200 most recent Caller ID records. Caller ID records are numbered sequentially in the order in which they are rece[...]

  • Page 18

    32 33 DIRECTORY TO SCROLL THROUGH THE ALPHABETICAL LIST OF DIRECTORY RECORDS 1. From idle mode press DIRECTORY . 2. Use the ▲▼ buttons to scroll through the DIRECTORY entries. LOCA TING A DIRECTORY RECORD (BY JUMPING) T o jump immediately to the Directory listings beginning with a selected letter: 1. Press DIRECTOR Y . 2. Press the keypad key a[...]

  • Page 19

    34 35 ADDITIONAL ADDITIONAL ADDITIONAL FEA TURES DIRECTORY PROGRAMMING THE FEA TURE KEYS T en FEA TURE keys can store twenty names and phone numbers or commonly used CENTREX or other telephone company features. These one touch dial locations can be programmed and dialed by pressing the desired FEA TURE key and/or SHIFT key . Maximum capacities: nam[...]

  • Page 20

    36 37 ADDITIONAL ADDITIONAL During Initial Set-up, the Phone Beeps Continuously ■ Make sure that each 420 in the system is assigned a unique EXTENSION NUMBER between 11 and 22. Intercom, Page All, Privacy and/or other system features do not work properly . ■ DSL service can interfere with communication between Executive Series telephones. Usage[...]

  • Page 21

    38 39 ADDITIONAL ADDITIONAL PROGRAMMING TREE PROGRAM ▲▼ : select LANGUAGE ▲▼ : select :enter ▼ TIME/DATE ▲▼ : select :enter ▼ LANGUAGE = English ▲▼ : select SAVE? LANGUAGE = Spanish ▲▼ : select SAVE? LANGUAGE = English Programmed! IDIOMA = Español Programado! EXTENSION NO ▲▼ : select :enter ▼ EXTENSION NO = 22 ▲▼ [...]

  • Page 22

    40 41 ADDITIONAL ADDITIONAL PROGRAMMING TREE RINGER TYPE ▲▼ : select :enter ▼ L1 RINGER TYPE ▲▼ : select :enter ▼ L1 RINGER TYPE = Type 1 ▲▼ : select SAVE? L2 RINGER TYPE ▲▼ : select :enter ▼ L2 RINGER TYPE = Type 1 ▲▼ : select SAVE? L1 RINGER TYPE = Type 2 ▲▼ : select SAVE? L1 RINGER TYPE = Type 3 ▲▼ : select SAVE[...]

  • Page 23

    42 43 ADDITIONAL ADDITIONAL PROGRAMMING TREE PROGRAMMING TREE LINE USAGE ▲▼ : select :enter ▼ L1 USAGE ▲▼ : select :enter ▼ L1 USAGE = On ▲▼ : select SAVE? L1 USAGE = Off ▲▼ : select SAVE? L1 USAGE = Off Programmed! L2 USAGE ▲▼ : select :enter ▼ L2 USAGE = On ▲▼ : select SAVE? L2 USAGE = Off ▲▼ : select SAVE? L2 US[...]

  • Page 24

    44 45 ADDITIONAL ADDITIONAL PROGRAMMING TREE AREA CODEs ▲▼ : select :enter ▼ HAC = (empty) ▲▼ : select :enter ▼ HAC = 310 (Enter digits) SAVE? HAC = 310 Programmed! RESET ALL ▲▼ : select :enter ▼ RESET ALL? ERASE: reset all Reset! Multi-unit installation with duplicating EXT #. Press PROGRAM to select a unique EXT #. Single unit i[...]

  • Page 25

    46 47 4-LINE SYSTEM TELEPHONE WITH SPEAKERPHONE AND CALL W AITING CALLER ID OWNER'S GUIDE 420 M1S1 10/01 Printed in T aiwan T echnical Specifications FCC Registration No.: See bottom/underside of the unit Ringer Equivalence: See bottom/underside of the unit Lines: 4 Analog/POTS Jacks: RJ61 USOC = L1/L2/L3/L4 RJ14=L3/L4 2XRJ11=L3/L4 Headset Jac[...]

  • Page 26

    48 49 420 M1S1 10/12/01 Printed in China T echnical Specifications FCC Registration No.: See bottom/underside of the unit Ringer Equivalence: See bottom/underside of the unit Lines: 4 Analog/POTS Jacks: RJ61USOC = L1/L2/L3/L4 RJ14=L3/L4 2XRJ11=L3/L4 Headset Jack: 2.5mm Jack Power Source: Base Unit, Adapter M/N-140 Output: 12VDC 400mA Battery T ype:[...]