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A good user manual
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Table of contents for the manual
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Page 1
User’s manual S L 8 7 2 1 8 D E C T 6 . 0 c o r d l e s s t el e p h o n e / a n s w e r i n g s y s t e m w i t h c a l l er I D / c a l l w a i t i n g a n d 4 1 1 F R E E d i r e c t or y a s s i s t a n c e b y A T & T 1 - 8 0 0 - Y E L L O WP A G E S[...]
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Page 2
Model #: SL87218 (two handsets) Type: DECT 6.0 cor dless telephone/answering syst em Serial #: Purchase dat e: P l a c e o f p u r c h a s e : Both the model and serial number of your A T&T product can be f ound on the bottom of the t elephone base. Save your sales r eceipt and original packaging in case it is necessary t o return your telephon[...]
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Page 3
Y our t elephone cont ains the f ollowing items. T elephone base with mounting bracket, telephone line cor d and power adapter installed Two Batt eries for cordless handsets Two Cordless handsets Two Belt clips f or cordless handsets Charger for cor dless handset with power adapter installed Two Batt ery compartment covers User's manual Quick [...]
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Page 4
1 U s e r ’ s m a n u a l S L 8 7 2 1 8 D E C T 6 . 0 c o r d l e s s t el e p h o n e / a n s w e r i n g s y s t e m w i t h c a l l er I D / c a l l w a i t i n g a n d 4 1 1 F R E E d i r e c t or y a s s i s t a n c e b y A T & T 1 - 8 0 0 - Y E L L O WP A G E S Getting s tart ed Quick ref erence guide handset handset ...................[...]
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Page 5
Appendix H, T echnical specifications ................................67 Appendix I, T roubleshooting ..........................68 Inde x ...................................................76 T able of cont ents[...]
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Page 6
3 Getting started MENU/SELECT Pr e ss t o d is pl ay t he m en u. Wh il e in th e me nu , pr es s to se le ct a n i t em or s av e an e nt ry or s et ti ng . Quic k r ef er enc e gu ide - hand set F eatur e menu Menu Fea ture menu INTERCOM (page 27) DIRECTOR Y (page 31) CALL L OG (page 39) RING ER V OL UME (page 16) RINGER TONE (page 17) KEY TONE ([...]
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Page 7
4 Getting started IN USE indicator On when the handset is in use, when the answering system is answering an incoming call or when you are registering a handset. Flashes when another telephone is in use on the same line, or you are deregistering handset(s) from the telephone base. Flashes quickly when there is an incoming call. • • • Quic k r [...]
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Page 8
See page 8 for easy instructions. Getting started Install ation pr epar ation 5 Y ou must install and charge the batt ery befor e using the telephone. If yo u s ub sc ri b e t o hi g h- sp ee d Int e rn et se rv i ce (D ig it a l Su b sc ri be r Lin e - DS L) th r ou g h y ou r t el e ph on e l in es , you mu st in st a ll a DS L f il t er be tw ee[...]
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Page 9
6 Getting started T elephone base & char ger installation In st a ll th e t el e ph on e bas e a s sh o wn bel o w . Mak e sur e th at the el e ct ri ca l out l et is no t c on tr oll e d by a w al l sw i tc h . If yo u s ub sc ri b e t o hi g h- sp ee d Int e rn et se rv i ce (D ig it a l Su b sc ri be r Lin e - DS L) th r ou g h y ou r t el e[...]
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Page 10
7 Getting started IMPORT ANT INFORMA TION Use only the power adapter(s) supplied with this pr oduct. T o order a replac ement power adapter , visit our website at www .telephones.a tt.c om , or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . The power adapters ar e intended to be corr ectly oriented in a vertical or floor mount position.[...]
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Page 11
8 Getting started Bat t ery installation & char ging Install the batt ery as shown below. Aft er installing the battery , you can mak e and receiv e short calls, but replace the handset in the tel ephone base or charger when not in use. F or optimal performance, charge the handset bat tery for at least 16 hours bef ore use. When fully char ged,[...]
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Page 12
9 Getting started Belt clip & optional headset For handsfree telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. To purchase a headset, visit our website at visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) [...]
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10 Getting started Mounting br ack et pr ocedur e The tel ephone base c omes with the mounting brack et installed for desktop use. W all mounting requires a telephone outlet wall mounting plat e with mounting studs that may r equire professional installation. Y ou can purchase the mounting plate from many hardwar e or consumer electronics retailers[...]
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11 Getting started Mounting br ack et pr ocedur e Desktop to wall mount inst allation 5. A l i gn t h e gr oo ve s o f t h e b r a ck et w i t h th e up p e r k e e p er t a b s o n t h e t e l e ph o n e b as e. M ak e s u r e t h e c or ds a r e po i n t i n g t ow a r d s y ou a s sh o w n i n F ig u r e 4 . 4. Til t the top of the brack et away[...]
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12 Getting started Mounting br ack et pr ocedur e Desktop to wall mount inst allation 9. Make sur e the telephone is secur ely positioned as shown in Figure 6. F ig ur e 6 . W al l mo u nt p os i ti on 10. Raise the antenna. 8. Plug the power adapter int o an electrical outlet not controll ed by a wall switch. Plug the telephone line c ord into a t[...]
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13 Getting started Mounting br ack et pr ocedur e W all mount to deskt op ins tallation T o ch an ge th e t el e ph on e b as e t o t he des k to p pos i ti on : 1. Remov e the telephone base from the w all. 2. U nt ie t he b u n d l ed t e l e p h o ne c o r d a n d p o w e r ad a p t e r c o r d . P l ac e t he t e l ep ho ne ba s e on a f l at s[...]
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14 T elephone operation Mounting br ack et pr ocedur e W all mount to deskt op ins tallation 5. A l i gn t he g r o o v e s o f t he b r a ck et w i th t he l o w er k e e p er t a b s o n th e ba s e . M ak e A li gn t he g r o o v e s o f t h e b r a ck et w i t h t h e l o w er k ee p e r ta b s on t h e ba s e . M ak e s ur e t h e c o r d s a [...]
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Page 18
15 T elephone operation Mounting br ack et pr ocedur e W all mount to deskt op ins tallation 6. S l i de t h e br ac k et aw a y fr om yo u un t i l it cl i c k s in t o th e k e ep e r t ab s . S li de t he b r a c k e t a w a y f r om y o u u nt i l i t c l i ck s i n t o th e k e e p e r t ab s . F ig ur e 1 0. L ow er k eep er ta b l oc at i on[...]
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Page 19
16 Handset settings Handset set tings Using the featur e menu, you can customize many of the telephone’s settings. 1. Press MENU/ SELE CT when in idle mode (when the phone is not in use) to enter the f eature menu. 2. Use DIR / CID to scroll t o the feature to be changed. When scrolling thr ough the menu, the top menu item is alwa ys highlighted [...]
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Page 20
17 Handset settings Handset set tings Ringer tone Th is fe a tu r e al l ow s y ou to c h oo se o n e of 1 0 r in ge r t on es . T o c h oo se a ri ng er to n e: 1. Press MENU/ SELE CT when in idle mode to enter the feature menu. 2. U s e D I R / C I D t o s c r o l l t o > R I N G E R T O N E , then press MENU /SELE CT . 3. Pr ess DIR / CID t o[...]
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Page 21
18 Handset settings Handset set tings Language In t h is m e nu , yo u c an s e le ct th e la n gu ag e u se d f or al l s cr e en d i sp la y s. T o s e le ct a la ng u ag e: 1. Press MENU/ SELE CT when in idle mode to enter the featur e menu. 2. Use DIR / CID to scroll t o > LANGUA GE , then press MENU /SELE CT . 3. Pr ess DIR / CID t o se l e[...]
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Page 22
19 Handset settings Handset set tings Visual message waiting (voic email) indicator If you subscribe to a voic email service offered by your local t elephone company , the voicemail waiting indicator featur e will provide visual indication when you have new voic email messages. The VOICEMAIL light on the tel ephone base will flash, and NEW VOICEMAI[...]
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Page 23
20 Handset settings Handset set tings T emporary ringer sil encing P r es s OF F/ C LE AR or DE LE T E /MUTE w hi l e t h e t el ep ho n e i s r i ng i n g t o s i l en c e t h e r i ng e r t em po r a ri l y . Th i s w i ll s il e n c e t he r in g er w it h ou t di s c on n ec t i ng th e ca l l . T h e n e xt i nc o m in g c a l l w il l ri n g [...]
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Page 24
21 T elephone operation Handset oper ation Making a call T o m ak e a c al l : • Pr es s P H O N E /F L A S H o r S PE AK ER , the n ent e r th e t el e p ho n e n u mb e r . T o e nd a c a ll : • Pr es s OF F /C LEA R o r r et ur n th e ha nd s et to th e t el ep ho n e b a se or c ha r g e r . The screen displays the elapsed time as you talk [...]
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Page 25
22 T elephone operation Handset oper ation Auto off A call will end automatically when you put the ha n d se t i n th e t el e ph o ne b as e o r ch a r g er . Las t number r edial T o v i ew t he f iv e m o s t r e c e n tl y d i a l ed n um be r s : • Pr es s R E D I AL /P A U S E t o di s p l a y t h e mo s t r e c e n t l y c a l l ed n um b [...]
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Page 26
23 T elephone operation Handset oper ation Handset locat or Th e ha n ds e t l o c at or f e a tu r e is u se f u l i f y o u m i sp l ac e a h a nd s et ( s ). T o s ta r t t h e p a gi n g t o n e: • Pr e s s HA N D SE T L OC A T O R a t t h e t e l e ph o ne b as e . T hi s st a r t s t he p ag i ng t o ne on t he ha n d se t (s ) f or 6 0 s e[...]
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Page 27
24 T elephone operation Options while on calls V olume c ontrol Press the V OL UME keys on the side of the keys on the side of the handset to adjust the listening volume. Each pr ess of the button incr eases or decreases the volume level. NO TE S: 1. Al l vo lu me se t tin gs , (n or mal h an ds et , spe ak e rp hon e, a nd he ad se t) ar e i nde p[...]
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Page 28
25 T elephone operation Options while on calls Mute The mute function allows you t o turn off the microphone. Y ou can hear the caller, but the call er will not be able to hear you. T o mute the call: • Press DELETE/ MUTE to turn off the microphone. When mute is on, the handset screen will show MUTED for a few seconds and the MUTE ic on will be s[...]
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Page 29
26 T elephone operation �hain dialing This featur e allows you to initiate a dialing sequence from number s stored in the dir ectory , caller ID history or r edial list while you are on a call. Chain dialing can be useful if you wish to ac cess numbers other than phone numbers (such as bank account information or ac cess codes) fr om the director[...]
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Page 30
27 T elephone operation Int er c om Us e th e in t e r c o m f e at u r e fo r c on v e rs a t io n s b e tw e en h an d se t s . T o mak e an Inter c om call 1. Pr es s M EN U /S E LE CT t o se l e ct IN T E R C O M . T he sc r ee n w il l sh o w C A LL I NG O TH ER HA N D SE T . T h e ca l l e d h an d se t wi l l r i ng , a n d i t s s c r e en [...]
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Page 31
28 T elephone operation �all tr ansf er using int er c om Us e th e in t e r c o m f e at u r e t o t r an s f e r a n ou t si d e c a ll fr om on e ha n ds e t to an o t he r . T o trans fer an outside call 1. Wh e n o n a n ou t s id e c a l l, pr es s M EN U / S E LE CT t o s e le c t I N TE R C OM . T h e o ut si de ca l l i s au t o m at i c[...]
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Page 32
29 T elephone operation 411 FREE one-t ouch acc ess k ey 411 FREE dir ectory assist ance b y dir ectory assist ance by A T&T 1-800-YELL O WP AGES The 411 FREE is a one-touch access k ey for direct ory assistance by A T&T 1-800- YELL O WP AGES . Y ou can search f or residence and business listings by name or by type of business nationwide at[...]
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Page 33
30 Directory Robert Brown 888-883-2445 About the dir ect ory Shar ed direct ory The directory is st ored in the tel ephone base, and is shared by all handset s. Changes made to the directory on an y one handset will apply to all. NO TE: Only one handset can review the direct ory at a time. If another handset attempts to enter the direct ory, the sc[...]
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31 Directory �r eating dir ect ory entries T o cr eate a new dir ect ory entry 1. Press MENU/ SELE CT when in idle mode to enter the feature menu. 2. Press MENU /SELE CT again to enter >DIRECT ORY menu. 3. Press CID to highlight S T ORE . 4. Press MENU /SELE CT . 5. Enter the telephone number when pr ompted. • Use the dial pad to enter up t [...]
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Page 35
32 Directory �r eating dir ect ory entries 7. Enter the name when prompt ed. • Use th e dial pad t o ent er a na me (up to 15 chara cter s). Eac h time a k ey is pres sed, the char acter on th at k ey wil l be di splay ed. Ad ditiona l ke y pr esses will pr oduc e othe r ch aract ers on that key . See the chart b elow . – Pr es s – Pr es s [...]
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Page 36
33 Directory Dir ect ory r eview T o r eview dir ectory entries 1. Press DIR when in idle mode to display the first entry in the direct ory. DIRE CT ORY EMPTY will be displayed if ther e are no direct ory entries. -OR- Y ou can also display the first entry in the directory b y pressing MENU/ SELECT t o select DIRECT ORY , then pr essing MENU /SELEC[...]
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Page 37
34 Directory Dir ect ory sear ch T o sear ch by name 1. Press DIR when in idle mode to display the first listing in the direct ory. DIRE CT ORY EMPTY will be displayed if ther e are no direct ory entries. 2. When a name entry is displayed, pr ess the dial pad keys (2-9) t o start a name search. The directory will displa y the first name beginning w[...]
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35 Directory T o dial, delete or edit a dir ectory entry (name and number), the entry must be displayed on the handset. Use the direct ory search or review (pages 32-33) to display an entry . Display dial T o dial a displayed number fr om the directory , press PHONE /FLASH or SPEAKER . T o delet e an entry When a directory entry is displa yed, pres[...]
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Page 39
36 Caller ID �aller ID oper ation This product supports caller ID servic es provided by most local telephone servic e companies. Depending on your service subscription, you may see the caller’s number , or the caller’s name and number which are sent by the t elephone company after the first or sec ond ring. Caller ID allows you to see the nam[...]
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Page 40
37 Caller ID � a l l e r I D o p e r a t i o n How the caller ID his tory (call log) works The caller ID history stor es information about the last 50 incoming calls. Review the caller ID hist ory to find out who called, to easil y return the call, or to copy the call er’s name and number into your directory . The phone deletes the earliest ent[...]
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38 Caller ID HANDSET 1 6 MISSED CALLS � a l l e r I D o p e r a t i o n Memory match If t he in c o m in g t el ep h o ne nu m b er e x ac t l y m a t ch e s a t e l ep h o ne n um b er in y ou r di r e c t or y , t he na m e t h at ap p e ar s on th e sc r e e n w il l ma t c h t h e c o rr es po n d in g na m e i n y ou r d ir ec t or y . F o r[...]
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Page 42
39 Caller ID HA N DS E T 1 6 M IS S ED CA LL S Ch a rl i e Jo h ns on 80 0 -2 2 2- 3 11 1 NEW 10:21 AM 11 /2 3 Ro b er t B r ow n 88 8 -8 8 3- 2 44 5 NEW 10:31 AM 11 /2 3 883-2445 888-883-2445 1-888-883-2445 1-883-2445 The various dialing options are: T o r eview the caller ID hist ory T o r eview the caller ID hist ory Pr es s C I D t o r e vi e w[...]
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40 Answering system A b o u t t h e a n s w e r i n g s y s t e m Answering sys tem and voicemail Y our telephone has both a digit al answering system and voic email indication. Voic email is offered b y your telephone service pr ovider (fees may apply). Y our telephone’s answering system and voicemail indication ar e independent features, and ea[...]
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41 Answering system A b o u t t h e a n s w e r i n g s y s t e m The answering system can r ecord up t o 99 messages, depending on the length of each message. Individual messages can be up to four minutes, and the maximum r ecording time is 14 minutes. Messages will remain a vailable for r eplay until you delete them. When there ar e new messages [...]
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42 Answering system NOTE: If the clock is not set when a message is recorded, the sy stem will announce "Time and day not set" bef ore the message is played. Day & time announcement Befor e playing each message, the answering sys- tem announces the day and time the message w as receiv ed. If you subscribe to caller ID servic e from yo[...]
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43 Answering system Answering syst em mode Un l e ss yo u ch a n ge it , th e a n s we r in g sy s te m wi l l b e on a nd re a d y t o r e co r d m e ss a ge s . Y o u c a n t ur n th e an s w er i ng s ys t e m o f f, bu t if y ou d o s o , t he a ns w e ri n g sy s t em wi l l n o t a n sw e r c a ll s a n d r e co r d i n co m i ng me s s ag e [...]
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Page 47
44 Answering system Out going announcements Outgoing announcements ar e the messages callers hear when calls ar e answered by the answering system. The telephone has a pr erecor ded outgoing announcement, “ Hello. Please lea ve a message after the t one. ” Y ou can use this announcement, or replace it with y our own recor ding. T o play your cu[...]
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Page 48
45 Answering system Out going announcements T o delet e your outgoing announc ement 1. Press ANNC. Y ou will hear “ Announcement. Press PLA Y or press RECORD ." 2. Press PLA Y /ST OP to begin playback. 3. Press DELETE during playback to delete your announcement. "Announcement delet ed." will be announced. Press ANNC. to e xit the a[...]
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Page 49
46 Answering system NOTE: To adjust the voice prompt volume, press VOLUME . Answering syst em set up You can change the number of rings, telephone base ringer volume, remote access code and message alert tone. 1. When the phone is idle, press SETUP repeatedly to hear the featur e settings. 2. When you hear the feature you want to change, press SKIP[...]
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Page 50
47 Answering system Answering syst em set up Number of rings Y ou can set the answering system t o answer an incoming call aft er two, four , or six rings. Y ou can also select toll sav er , which is explained below . Unless you change it, the answering syst em answers an incoming call aft er four rings. To set the number of rings: 1. Press SETUP .[...]
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48 Answering system Answering syst em set up Base ringer You can set the volume to high or low, or turn the base ringer off. Unless you change it, the telephone base ringer volume is set to low. To change the setting: 1. Press SETUP twice. The system will announce “Base ringer,” followed by the current setting, and then “To change the setting[...]
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49 Answering system Answering syst em set up Message alert tone When the message alert tone is set to On , and there is at least one new message, the telephone base will beep every 10 seconds. Unless you change it, the message alert tone is set to off. To change the setting: 1. Press SETUP four times. The system will announce "Message alert to[...]
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50 Answering system Message playback Press PLAY /STOP to listen to the messages. The system announces the number of messages, then begins playback. If you have new messages, you will hear only the new messages (oldest first). If there are no new messages, the system will play back all the messages (oldest first). Before each message, you will hear [...]
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Page 54
51 Answering system R ecor ding & playing memos Memos are messages you r ecord y ourself. They are sav ed, played back and deleted e xactly like incoming messages. Y ou can r ecord a memo as a reminder to y ourself, or lea ve a message for others who use the answering system. T o recor d a memo: 1 Press REC ORD . The system will announce “Rec[...]
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52 Answering system Message count er displ ays Th e me s sa g e c o u nt er u s ua l l y d i sp l a y s t he t o ta l nu m b er of a ns w er i n g s y st em m e ss a g es . S e e t h e t a b le be l o w f o r o t he r me s sa g e c o u nt er d i sp l a y s. Message count er displays 0 No messages. 0 (flashing) The clock needs to be set (page 42). 1[...]
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53 Answering system R emot e acc ess You can access your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access your answering system: 1. Dial your telephone number from any touch- tone telephone. 2. When the system answers, enter the two digit remote access code ( 19 is the default code, s[...]
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54 Appendix A Beeps every 10 seconds Message alert. Scr een ic ons, lights & t ones Scr een icons & al ert tones Ringer off. Battery char ging (animated display). Low batt ery (flashing); place handset in telephone base or charger to r echarge. Microphone is muted. Missed and unreviewed calls. T wo short beeps VOLUME keys are pressed when t[...]
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55 Appendix B PHONE The handset is in use. DIRECTORY EMPTY Y ou are accessing an empty dir ectory . MUTED The microphone is muted. LOW BATTERY The battery needs to be r echarged. INCOMING CALL There is a call coming in. Handset display scr een messages ENDED Y ou have just ended a call. CALL LOG EMPTY Y ou are accessing an empty caller ID history .[...]
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56 Appendix B Handset display scr een messages Scr een display messages Failed int ercom or confer ence call (there are alr eady two handsets being used). UNABLE TO CALL TRY AGAIN Someone else is already using the directory or caller ID hist ory. NOT AVAILABLE AT THIS TIME CHARGING A handset with a low battery has been placed in the telephone base [...]
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57 Appendix C T aking car e of your tel ephone Y our cor dless telephone cont ains sophisticated electronic part s, so it must be treated with car e. Avoid r ough treatment. Place the handset down gently . Save the original packing mat erials to pro- tect your tel ephone if you ever need to ship it. Avoid wat er Y our telephone can be damaged if it[...]
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58 Appendix D Important saf ety inf ormation Th i s sy m bo l is t o al e r t y o u t o i mp o rt an t o p er a t in g or s er v i ci n g i n st r u ct i on s th at ma y app ea r in thi s use r’s manu al . Alw a ys fo ll ow bas ic sa fe ty pr ec au ti on s w he n u s in g th i s p r o d uc t t o r ed u c e t h e r is k of in j u ry , f ir e, or e[...]
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59 Appendix D Important saf ety inf ormation Especially about c ordl ess tel ephones Pr iv ac y: Th e sa m e f e at u r e s t h at m ak e a c o r d le s s t e l e ph o ne c on v e ni e n t c r e at e so m e l i mi t a t io n s. T el e ph o n e c al l s a r e tr a n sm i t t e d b et w e en th e t el e p ho n e b a se an d th e h a n ds e t b y r ad[...]
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60 Appendix D Important saf ety inf ormation Pr ecautions for users of implanted car diac pac emak ers Cardiac pacemak ers (applies only t o digital cordl ess telephones): Wirel ess T echnology Resear ch, LL C (WTR), an independent resear ch entity, l ed a multidisciplinary evaluation of the interf erence between port able wireless telephones and i[...]
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61 Appendix E F � � P art 68 and A �T A This equipment complies with Part 68 of the F CC rules and with technical requir ements adopted by the Administrativ e Council for T erminal Att achments (ACT A). The label on the back or bott om of this equipment contains, among other things, a product identifier in the format US:AAAE Q##TXXXX. This id[...]
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62 Appendix E F � � P art 68 and A �T A I f this product has memory dialing locations, y ou may choose to stor e emergency t elephone numbers (e.g., police, fire, medical) in these l ocations. If you do stor e or test emergency numbers, pl ease: Remain on the line and briefl y explain the reason for the call be fore hanging up. Perform such a[...]
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63 Appendix F F � � P art 15 This equipment has been tested and f ound to comply with the r equirements for a Class B digital device under P art 15 of the Federal Communications Commission (FCC) rul es. These requir ements are intended t o provide reasonable pr otection against harmful interf erence in a r esidential installation. This equipmen[...]
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64 Appendix G Limit ed warr anty The A T&T brand is used under license - any r epair , replacement or w arranty service, and all questions about this product shoul d be directed t o: In the United Stat es of America, visit www .tel ephones.at t.com or call 1 (800) 222-3111 . In Canada, call 1 (866) 288-4268 . 1. Wh a t d o es t hi s l i m it ed[...]
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65 Appendix G Limit ed warr anty 4. Wh a t i s n o t c o v e r e d b y t h is l im i t ed w ar r a nt y ? This limited warranty does not c over: PR OD UC T t h a t h as b ee n s u b je c t ed t o m i su s e , a c ci d e nt , s h i pp i ng o r o th e r ph y s ic a l d a ma g e , i m pr op er in s t al l a ti o n, a bn o rm a l o p er at io n or ha n[...]
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66 Appendix G Limit ed warr anty 6. Wh a t m u st y ou r e t ur n w i t h t he P RO D U CT t o g e t w a rr a n ty s er v ic e ? Y ou m u s t: R e tu r n t h e e nt i r e o r i gi n al p ac k a ge a nd c on t e nt s in c l ud i ng t he PR OD UC T t o t he se r vi c e lo c a ti o n a l on g wi t h a de s cr i p ti o n o f t h e m a lf u nc t i on or[...]
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67 Appendix H T echnical specifications RF frequency band 1921.536 MHz — 1928.448 MHz Channels 5 Operating temperat ure 32°F — 122°F 0°C — 50°C T elephone base voltage (AC voltage, 60Hz) 96 — 127 Vrms T elephone base voltage (AC adapter output) 6VDC @400mA Handset voltage 2.2 — 3.0 VDC Charger volt age (AC adapter output) 6VDC @200mA [...]
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68 Appendix I T r oubleshooting If y ou ha ve d if fic ul ty w it h y ou r ph one , pl ea se tr y the s ug ges ti on s b el ow . For Customer Service, visit our websit e at www .tel ephones.at t.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . My phone doesn’t work at all. • Make sure the power cor d is securely plugged in. •[...]
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69 Appendix I C ONNECTING... displays on my cordl ess handset. • Ensure that the telephone base is powered up. • Place the cordless handset in the tel ephone base for one minute to allow the c ordless handset and base t o resynchr onize. • Move the cordless handset closer t o the telephone base. Y ou might have mov ed out of range. • Reset [...]
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70 Appendix I T r oubleshooting The batteries will not hold a charge. • If the cordless handset is in the t elephone base or charger and the char ge light does not come on, ref er to The char ge light is off in this T r oubleshooting guide. • Charge the battery in the c ordless handset for at l east 16 hours. For optimum dail y performance, ret[...]
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71 Appendix I T r oubleshooting • If your phone is plugged in with a modem or a surge protect or , plug the phone (or modem/surge pr otector) into a differ ent location. If this does not solve the problem, r e-locate your phone or modem f arther apart from one another , or use a differ ent surge pr otector . • Relocate your phone t o a higher l[...]
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72 Appendix I • T est a working phone at the phone jack. If another phone has the same problem, the pr oblem is the phone jack. Contact your local t elephone company (charges may apply). • Other electronic product s can cause interfer ence with your cor dless phone. Try inst alling your phone as far away as possibl e from electr onic devices su[...]
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73 Appendix I The charge light is off. • Make sure the power and line cor ds are plugged in cor- rectly and secur ely . • Unplug the unit’s electrical power. W ait for 15 seconds, then plug it back in. Allow up to one minute f or the cord- less handset and telephone base t o reset. • Clean the cordless handset and tel ephone base charging c[...]
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74 Appendix I Incomplete messages. • If a caller leaves a very long message, part of it may be lost when the system disc onnects the call after four min- utes. • If the caller pauses for longer than seven seconds, the system st ops recor ding and disconnects the call. • If the system’s memory becomes full during a message, the system st ops[...]
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75 Appendix I Common cure for electr onic equipment. If the unit does not seem to be responding normall y , try putting the cor dless handset in the telephone base or charger . If it does not seem t o respond, do the following (in the order list ed): • Disconnect the power to the telephone base. • Disconnect the cordless handset bat tery , and [...]
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76 A AC adapter , 6 Alert tones, 49 Answering calls, 21 Answering system, 40-53 Auto off , 22 B Battery char ging, 8 Battery inst allation, 8 Base ringer volume, 48 Belt clip, 9 C Call interc ept, 43 Call screening, 43 Call transfer , 28 Call waiting, 24 Caller ID (CID), 36 a d d e n t ri es t o p h o n e di r e c t or y , 39 delete entries, 39 dia[...]
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77 Inde x R Receiving calls, 21 Redial, 22 Remote ac cess, 53 Ringer silencing, 20 Ring tone options, 17 Ringer volume, base, 48 handset, 16 S Search for names, 34 Speakerphone, 21 T T echnical specifications, 67 T elephone operating r ange, 67 T emporary ringer silencing, 20 Tr oubleshooting, 68-75 V Voic email, 4, 54 Voic email waiting indicator [...]
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Use the wa lle t c ar d be low t o he lp you r emem ber co mman ds to co ntr ol you r ans weri ng sys te m fr om an y t ouc h t one te lep hon e. R emot e acc ess wallet car d Fold her e. Cut along dotted line. Action Remot e command Play all messages .................. 1 Play new messages ............... 2 Delete the message .............. 3 Delet[...]
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www .t elephones.at t.c om © 2008 Advanced American T elephones. All rights r eserved. A T&T and the A T&T logo are tr ademarks of A T&T Int ellectual Pr operty II, L.P . d/b/a A T&T Int ellectual Pr operty licensed t o Advanced American T elephones. Printed in �hina. Issue 4 A T&T 07/08.[...]