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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of AT&T SPIRIT Attendant, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of AT&T SPIRIT Attendant one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of AT&T SPIRIT Attendant. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of AT&T SPIRIT Attendant should contain:
- informations concerning technical data of AT&T SPIRIT Attendant
- name of the manufacturer and a year of construction of the AT&T SPIRIT Attendant item
- rules of operation, control and maintenance of the AT&T SPIRIT Attendant item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of AT&T SPIRIT Attendant alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of AT&T SPIRIT Attendant, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the AT&T service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of AT&T SPIRIT Attendant.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the AT&T SPIRIT Attendant item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
AT&T SPlRIT ® Communications System SPIRIT Attendant ConnecT/R Owner’s Manual[...]
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Page 2
IMPORTANT SAFETY INSTRUCTIONS To reduce risk of injury from fire or electric shock, always follow bask safety precautions when using this product. The safety symbol (exclamation point inside a triangle) on the Attendant ConnecT/R alerts you to the Important operat- ing and maintenance instructions below. 1. 2. 3. 4. Read and understand all instruct[...]
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Page 3
manual. If you cannot resolve the problem, or if the product is damaged, Call the AT&T Helpline at 1-800-628-2888. Do not open the product. Opening the product may expose you to dangerous voltages or other risks. 10. During thunderstorms, avoid using tele- phones except cordless models. There may be a slight chance of electric shock from lightn[...]
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Page 4
Table of Contents Introduction 1 Installation 3 Step 1— Mount the SPIRIT ® Attendant ConnecT/R 4 Step 2—Connect the SPIRIT Attendant ConnecT/R 5 Step 3—Test the Equipment 7 Troubleshooting 8 Appendix A—Wiring Requirements 9 Appendix B—Warranty 10 While reasonable efforts were made to ensure that the information in this document was compl[...]
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Page 5
Introduction The following descriptions define important terms used in this manual. ● The SPIRIT Attendant is a device which provides automated call-handling capabili- ties for the SPIRIT Communications System. The SPIRIT ® Communications System Attendant ConnecT/R provides you with This Owner’s Manual will help you set up your the ability to [...]
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Page 6
2 Figure 2. SPIRIT Attendant ConnectT/R Applications[...]
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Page 7
Installation 1. 2. INSTALLATION INSTRUCTIONS 3. Never touch uninsulated telephone wires or terminals unless the telephone line has been Never install telephone wiring during a disconnected at the network interface. Iightning storm. 4. Use caution when installing or modifying Never install telephone jacks in wet loca- telephone lines. tions unless t[...]
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Page 8
4 Step 1 — Mount the SPIRIT Attendant ConnecT/R (optional). The SPIRIT Attendant ConnecT/R is designed to be placed on your desk or mounted on any vertical surface. Do not place it on the floor. Hardware has been included to mount the SPIRIT Attendant ConnecT/R on the wall: two plastic wall-mount tabs, two anchors, and two #6 screws. of the tab a[...]
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Page 9
studs or cross members), partially screw the two screws into the wall at the marks, remove them, hang the tabs on the screws, and then tighten the screws. For plaster, plasterboard, cinder block, or brick surfaces, drill a 3/16" hole at each mark and insert an anchor into each of the holes. Gently tap each anchor with a ham- mer until it is fl[...]
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Page 10
6 1. Connect the SPIRIT Attendant ConnecT/R to the Controller. Using 4-wire cord, plug one end into the CTRLR jack on the back of the SPIRIT Attendant ConnecT/R and connect the other end into the STATION jack on the controller. 2. Connect the SPIRIT Attendant to the SPIRIT Attendant ConnecT/R. Using the line cord provided with the SPIRIT Atten- dan[...]
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Page 11
NOTE: Use only a UL Listed wall plug-in power transformer that has Class 2 outputs and the following characteristics: Input rating: 99-127 V AC rms 60 llz 150 mA maximum 0utput rating: 27-35 V DC at 200 mA 14-18 V DC at 200 mA The power transformer supplied with the ConntecT/R has these characteristics. Step 3 — Test the equipment. After the SPIR[...]
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Page 12
8 Troubleshooting This section should help you determine the device operates. Call the AT&T Helpline at cause of problems you might encounter and 1-800-628-2888 if you need assistance. help you resolve them. Remember that the way your SPIRIT System was customized may influence how a particular Operational Difficulty What to Check Ringing SPIRIT[...]
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Page 13
Appendix A — Wiring Requirements Note the following cabling requirements before 104386545). In addition, you will need a connecting the equipment. If these limits (which Building Entrance Protector, which can are the same ones that apply to our current house up to six 4C1S Block Protectors. SPIRIT System) are exceeded, the SPIRIT Order Model 110A[...]
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Page 14
Appendix B — Limited Product Warranty and Limitation of Liability AT&T warrants that the product will be free from defects in material and workmanship for one year from the date of purchase. If the product becomes defective and such defect reported to AT&T within the one-year warranty period, AT&T will repair or replace the product, a[...]
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Page 15
Index AT&T Helpline 8 Controller 1 CTRLR jack 6 Installation 3 Connect the ConnecT/R 5 Connect the SPIRIT Attendant 6 Mount the ConnecT/R 4 Test the equipment 7 POWER jack 6 Power Transformer 6 Safety Instructions 3 SPIRIT Attendant 1 STATION jack 5 TEL DEVICE jack 6 Troubleshooting 8[...]
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Page 16
FCC Warning Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful Interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radia[...]
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Page 17
518-453-71 2[...]