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AT&T WF721 manual

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Table of contents for the manual

  • Page 1

    User Guide AT&T W ireless Home Phone[...]

  • Page 2

    Wir eless Home Phone (“ WHP”) device is a mobile device tha t may be used with home phone equipment in diff erent locations in the U.S. WHP device has a backup ba ttery in the even t of a power outage. Howev er , a landline phone requiring separa te electric power to operat e (e.g., cordless phones) connected to a WHP de vice will not place or [...]

  • Page 3

    ii Conten ts Getting Started ................................................................................................................ 1 In the Box ........................................................................................................................ 1 Getting to Know Y our Device ...........................................[...]

  • Page 4

    iv Getting Started In the Box The package cont ains the following items: A T & T Wir eless Home Phone base Back-up Battery Power Cord Phone Cable (Optional) Also Included Quick Start User Guide 1 Getting Started Specifications ............................................................................................................... 29 Saf[...]

  • Page 5

    Getting to Know Y our Device Power V oicemail Battery Char ge Wir eless Service On/Off Power Input T elephone P orts Service Port* *Reserved f or A T & T technical support. Service port is designed for diagnostic purposes only , not f or customer use. Nev er place a USB-based device into the Service port of the device under any cir cumstance. D[...]

  • Page 6

    Key Icon Name Status Condition Wir eless Service Green Solid (1 to 5 bars) Signal Strength (Low t o High) Green Blinking Bars A T & T 3G MicroCell TM Service* No Bars Lit No service Blinking Red Bars Check SIM Solid Red Bars Software updating * F or MicroCell owners only . MicroCell sold separat ely . How It W orks The Wir eless Home Phone base[...]

  • Page 7

    Install the Back-up Batt ery Remove the co ver from the ba ttery compartment. Inser t the back-up battery and r eplace the cover . Notes: •  The back-up battery is int ended for back-up purposes and must be installed f or your W ireless Home Phone base to operat e. It may tak e five (5) hours to fully charge (ba ttery will charge inside the de[...]

  • Page 8

    Connect the Device to a Phone 1) Unplug your phone from your home phone wall jack. 2) Plug your phone into the “Phone 1” port on the Wir eless Home Phone base, using your existing phone cable or included phone cable. IMPORT ANT : DO NOT plug the W ireless Home Phone base or your phones int o your wall jacks. Place a T est Call Place a test call[...]

  • Page 9

    Set up V oicemail and Additional Phones V oicemail is included with your service. Dial “1” to set up and access . If you choose to use an answering machine inst ead, set it to f ewer than 5 rings. T o place phones throughout your home, use a cordless phone system with multiple handsets. W all jacks are not used with Wir eless Home Phone. Useful[...]

  • Page 10

    Using Y our Device Making Calls Using a phone connected to y our Wireless Home Phone base, place and receive calls as y ou normally would. The Wir eless Home Phone base supports both cordless and corded phone dialing methods. Note: Y ou will need to dial 10 digits even f or local numbers. Three- W ay Calling While on an e xisting call, press the Fl[...]

  • Page 11

    Notes: •    Y our Wireless Home Phone base comes with standar d three- way calling and call waiting. Opera tion of these fea tures will vary depending on your home phone equipment. •    If your phone does not hav e a  Flash (or Phone/T alk ) k ey , then use the off -hook mechanism supported by your phone. C[...]

  • Page 12

    Notes: •    F our volume levels are av ailable (level 1 t o level 4); the def ault  setting is the highest at lev el 4. •    Y our home phone(s) may have a separat e volume level setting  function that is independen t of the Wireless Home Phone base. Powering On/Off The On/Off switch is used t[...]

  • Page 13

    Important Inf ormation E911 Ser vice F or emergency calls, you may have to pr ovide your loca tion address to the 911 opera tor . Power Outages The Wir eless Home Phone base has a back-up battery in the ev ent of a power outage with talk time of up t o three and a half (3.5) hours depending on environment al fact ors. However , a landline phone req[...]

  • Page 14

    F requently Asked Q uestions What kind of phone do I need t o work with the Wireless Home Phone base? Most standard t ouch-tone phones may be used. Rotary phones are not supported. Cordless phone systems provide the most fle xibility and allow you to easily place additional handsets thr oughout your home. Cordless phone systems still need to be pl[...]

  • Page 15

    Can I make interna tional calls with my W ireless Home Phone base? Y es. T o add int ernational calling to your accoun t, please call 611 from your connected phone, or 1-800-331-0500 . Can I use my Wir eless Home Phone base internationally? No. Use is limit ed to the United Sta tes, Puerto Rico, U.S. Vir gin Islands, Guam, and Northern Mariana Isla[...]

  • Page 16

    24 T roubleshooting 25 T roubleshooting Problem Possible Solution Poor voice quality •    Make sure all connections ar e rmly in place. •    Make sure the e xternal ant enna is installed and  securely f astened. •    Move y our device to another area of the home  with a strong wir[...]

  • Page 17

    Problem Possible Solution Can’t connect to my 3G MicroCell (Wireless Service indicator is not flashing green) •    Add the phone number associated with y our  Wir eless Home Phone base to your 3G MicroCell Approv ed User List. •    Power cy cle your 3G MicroCell as well as your  Wir eless Home Phone ba[...]

  • Page 18

    Problem Possible Solution My answering machine won’t pick up calls •    Set your answering machine settings to pick up calls befor e network voicemail, which is approxima tely five (5) rings. •    Alternat ely the network voicemail setting can be increased; dial 1 to access the voicemail platf orm and follow the pr ompts to increase [...]

  • Page 19

    Saf ety Instructions •    Some electronic devices ar e susceptible to electromagnetic  interfer ence sent by de vices that may not be adequately shielded. F or best per formance, position the W ireless Home Phone base as far f rom these types of devices (TV sets, radios and other automat ed office equipment) as possible (at lea[...]

  • Page 20

    Radio F requency (RF) Energy This device meets the gov ernment’s requiremen ts for e xposure to radio wav es. This device is designed and manuf actured not to ex ceed the emission limits for e xposure to r adio frequency (RF) energy set by the F ederal Communications Commission of the U.S. Governmen t: The exposur e standard f or wireless mobile [...]

  • Page 21

    W arrant y ZTE off ers you a limited warr anty that the enclosed subscriber unit and its enclosed accessories will be free from def ects in mat erial and workmanship for a period tha t expires one (1) y ear from the dat e of sale of the Product to y ou, provided that y ou are the original end- user purchaser of the Product and pro vided that your p[...]

  • Page 22

    How to Get W arrant y Ser vice T o obtain warranty service, please call (877) 817 -1759 . Please have the following inf ormation av ailable when you send the device in f or repair: •    A valid Proof of Pur chase •    Return address •    Daytime phone number or f ax number •    Model # •    IMEI?[...]

  • Page 23

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