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ATEN Technology CE770 manual

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Table of contents for the manual

  • Page 1

    USB KVM Extender CE770 User Manual www.aten.com[...]

  • Page 2

    CE770 User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which cas e the user may be required to tak e adequate measures. This equipment has been test ed and found to comply with the limit s for a Class A digital device, pursuant to Part 15 of the FCC Rules. These li[...]

  • Page 3

    CE770 User Manual iii User Information Online Registration Be sure to register your product at our online support center: T elephone Suppo rt For telephone support, call this number: User Notice All information, docum entation, and specifications contained in this manual are subject to change without prior no tification by the manufacturer. The man[...]

  • Page 4

    CE770 User Manual iv Package Content s The CE770 package consists of:  1 CE770L USB KVM Extender (Local Unit)  1 CE770RQ USB KVM Ext ender (Remote Unit)  1 USB KVM Cable (1.8 m)  2 Power Adapters  2 Mounting Kits  1 User Instruction s* Check to make sure that all the comp onents are present and that nothing got damaged in shipping[...]

  • Page 5

    CE770 User Manual v Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    CE770 User Manual vi Hotkey Setting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Keyboard Operating Platform . . .[...]

  • Page 7

    CE770 User Manual vii About this Manual This User Manual is provided to help you get the most from your sy st em. It covers all aspects of installation, config uration and operation. An overview of the information found in the manual is provided below . Chapter 1, Introduction, introduces you to the CE770 system. Its purpose, features and benefits [...]

  • Page 8

    CE770 User Manual viii Product Information For information abo ut all ATEN produ cts and how they can help you connect without limits, vi si t ATEN on the Web or co ntact an ATEN Authorized Reseller. Visit ATEN on the Web for a li st of locations and telepho ne numbers: International http://www .aten.com North America http://www .aten-usa.com[...]

  • Page 9

    1 Chapter 1 Introduction Overview The CE770 is a USB (Universal Serial Bus) based KVM Extender with Deskew function. The automatic signa l compensation an d RS-232 serial functionality allow access to a comp uter system from a remote USB consol e (USB keyboard, monitor, and USB mouse). Because it allows access to a computer system from a remote con[...]

  • Page 10

    CE770 User Manual 2 Further CE770 key features are built-in 8KV/15 KV ESD protection and 2KV surge protection, and color adjust picture compensation pushbutt ons on the Remote Unit to adjust the p i cture on the remote console. Setup is as easy as can be – simpl y connect the computer syst em box and local console to the Lo cal CE770L Unit; ru n [...]

  • Page 11

    Chapter 1. Introduction 3 Features  Local and Remote Units connect at distances up to 300 m using Cat 5e cable  Deskew Function – automatically synchronizes th e time del a y of RGB signals to compensate for distance  Dual console operation – control your system from both th e local and remote USB keyboard, monitor, and mouse consoles [...]

  • Page 12

    CE770 User Manual 4 Requirement s Consoles  A VGA, SVGA, SXGA, UXGA, WUXGA, or multisync monitor capable of the highest resolution that you will be usin g on any computer in the installation Note: If you connect a DDC type monitor to the Local Unit, the monito r that connects to the Remote Unit must be able to support the hig hest video resoluti[...]

  • Page 13

    Chapter 1. Introduction 5 Operating Systems Supported operating systems are shown in the table, below: OS Ve r s i o n Windows 2000, XP , Vista Linux RedHat 7.1 and higher SuSE 9.0 and higher Mandriva (Mandrake) 9.0 and higher UNIX FreeBSD 4.2 and higher Novell Netware 6.0 and higher[...]

  • Page 14

    CE770 User Manual 6 Component s CE770L (Local Unit) Front V iew No. Component Description 1 KVM Port Section If you are combining the CE770 with a KVM switch, the USB KVM cable that links to the respective ports on the Console section of the switch plugs into these ports. 2 RS-232 Serial Port This RS-232 serial port is for connect ing to a serial t[...]

  • Page 15

    Chapter 1. Introduction 7 CE770RQ (Remote Unit) Front V iew No. Component Description 1 RS-232 Serial Port RS-232 serial dev ices – such as touchscreens or barcode scanners – plug into this port. 2 Deskew and Picture Compensation Pushbuttons These pushbuttons adjust the video quality of the remote console. See Deskew and Picture Compensation , [...]

  • Page 16

    CE770 User Manual 8 CE770L / CE770RQ Rear View Side V iew No. Component Descript ion 1 Power Jack The cable from the DC Power adapter conne cts here. 2 Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink). 3 Remote I/O The Cat 5e cable that connects the Remote and Local Units plugs in here. 4 Console Ports The Loca[...]

  • Page 17

    9 Chapter 2 Hardware Setup Rack Mounting For convenience and flexibili ty, the CE770 L and CE770RQ can be mounted on system racks. To rack mount a unit do the following: 1. Using the screws provided in the Rack Mount Kit, screw the mou nting bracket into the top or bottom of the unit as show in th e diagram belo w: 1. Important safety in formation [...]

  • Page 18

    CE770 User Manual 10 2. Screw the bracket into any convenient locatio n on th e rack. Note: These screws are not provided. W e recomm end th at you use M5 x 12 Phillips T ype I cross, recessed type screws.[...]

  • Page 19

    Chapter 2. Hardware Setup 11 Inst allation Grounding To prevent damage to your installatio n it is im portant that all devices are properly grounded. 1. Use two grounding wires to ground both uni ts by connecting one end of a wire to the grounding terminal, and th e other end of the wire to a suitable grounded object. 2. Make sure that the computer[...]

  • Page 20

    CE770 User Manual 12 3. For increased groundi ng protecti on, us e STP (shielded twisted pair) cable to connect the Local and Remote Units. There are two methods that can be used: a) In addition to the eight paired wires, STP cable also contains a grounding wire. Solder this wire to the RJ-45 con nector as shown in the diagram below: b) The second [...]

  • Page 21

    Chapter 2. Hardware Setup 13 Setting Up Setting up the CE770 USB KVM Extender system is simply a matter o f plugging in the cables. Make sure that all the equipment to be connected up is powered Off. Refer to the installation diagram on the following page and d o the following: 1. Plug the cables from the local co nsole devices (mouse, keyboard, mo[...]

  • Page 22

    CE770 User Manual 14 Inst allation Diagrams CE770L / CE770RQ Rear V iew 8 CE770RQ 6 CE770L 7 5 Cat 5e cable 5 1[...]

  • Page 23

    Chapter 2. Hardware Setup 15 CE770L Front V iew 2 USB KVM cable Local PC 3 4[...]

  • Page 24

    CE770 User Manual 16 This Page Intentionally Left Blank[...]

  • Page 25

    17 Chapter 3 Operation Operating Modes The CE770 USB KVM Extender has three operating modes: Local, Auto, and Remote, as described in the table below: Note: The default operating mode is Auto . Mode Description Local Only the local console has KV M access. The remote console’s keyboard and mouse input is disabled. Auto Both the local and remote c[...]

  • Page 26

    CE770 User Manual 18 Mode Selection The Operating Mode Push button , located on the CE770L’s front panel, controls the operating mode of th e CE770 USB KVM Ex tender system. Pressing the switch toggles through Local and Auto operating mo des. Note: Remote mode ca nnot be selected. The remote console can get control only when the Operating Mode Pu[...]

  • Page 27

    Chapter 3. Operation 19 Deskew and Picture Compensation The quality of the video display can deteriorate with distance. The pushbuttons on the front panel of the CE770RQ adj ust the quality of the video on the remote console. If it becomes necessary to fine-tune the video signal, press the colo r button to choose color (RGB) or compen sation to adj[...]

  • Page 28

    CE770 User Manual 20 LED Display The CE770 Local and Remote Unit s have front panel LEDs to indicate thei r operating status, as shown in the tables, below: CE770L (Local Unit) LED Operating Mode Local Auto Local (Green) Lights to indicate that the local console is active (the Remote LED is off). Lights when the local console is active (the Remote [...]

  • Page 29

    Chapter 3. Operation 21 CE770RQ (Remote Unit) LED Indication B (Blue) Lights to indicate that the BLUE color will b e selected to adjust the delay time of th e BLUE color. Flashes to in dicate that th e BLUE color is s elected and the pushbutton can be used to adj ust the dela y time of the BLUE co l or . Link / G (Orange/Green) Lights Orange to in[...]

  • Page 30

    CE770 User Manual 22 Hotkey Setting Mode The administrator and users can use hotkey combinations to configure a number of the K VM Extender’s working envi ronment parameters. All Hot key operations begin by invok ing Ho tkey Setting Mode (HSM). Invoking HSM To invoke HSM (CE770L only), do the following : 1. Hold do w n [Ctrl] . 2. Press and relea[...]

  • Page 31

    Chapter 3. Operation 23 Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate HSM invocat ion set, do the following: 1. Invoke HSM (see page 22). 2. Press and release [H]. The HSM invocation keys become the Num Lock key ([...]

  • Page 32

    CE770 User Manual 24 Hotkey Summary T able After invoking HSM (see page 22), key in one of the following keys to perform the corresponding function: Note: The brackets indicate the keys you should press. Simply press the indicated ke ys – d o not type the brackets. Key Function [H] T oggles between the default ([Ctrl] [F12]) and alternate ([Num L[...]

  • Page 33

    25 Chapter 4 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emu late the functions of the Mac keyboard. The emulation mappings are listed in the table below. Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key . PC Keyboard Mac Keyboard [S hift ] Sh ift [[...]

  • Page 34

    CE770 User Manual 26 Sun Keyboard The PC compatible (101/104 key) keyboard can emul ate the fu ncti ons of the Sun keyboard when t he Control key [Ctrl] is used in conjunction with other keys. The corresponding function s are shown in the table below. Note: When using key combinations, press and release the first key (Ctrl), then press and release [...]

  • Page 35

    27 Appendix Safety Instructions General  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the dev ice.  Do not place the device on any unstable su rf ace (cart, stand, table, etc.). If the device falls, serious damage wi ll resul t.  Do not use the device near water .  Do[...]

  • Page 36

    CE770 User Manual 28  If an extension cord is used with this device make sure that the total of the ampere ratings of all products us ed on this cord does not exceed the extension cord ampere rating. Mak e sure that the total of al l products plugged into the wall outlet does not exceed 15 amperes.  T o help protect y our system from sudden, [...]

  • Page 37

    Appendix 29 Rack Mounting  Before working on the rack, ma ke su re that the stabilizer s are secured to the rack, extended to the floor , and that the full w eight of the rack rests on the floor . Install front and side stabilizers on a single rack or front stabilizers for joined multiple ra cks before work ing on the rack.  Always load the r[...]

  • Page 38

    CE770 User Manual 30 T echnical Support International  For online technical support – includ ing troubleshooting, documentati on, and software updates: http://support.aten.com  For telephone support, Telepho ne Sup port , page iii North America When you contact u s, please have the followin g information ready beforehand:  Product model [...]

  • Page 39

    Appendix 31 Specifications Function CE770L CE770RQ Connectors Console Ports Keyboard 1 x USB T ype A Female (White) Video 1 x HDB-15 Female (Blue ) Mouse 1 x USB T ype A Female (White) S peakers 1 x Mini S tereo Jack Female (Green) Mic. 1 x Mini S tereo Jack Female (Pink) RS-232 1 x DB-9 Female (Black) 1 x DB-9 Male (Black) KVM Ports KB / Video / M[...]

  • Page 40

    CE770 User Manual 32 T roubleshooting Overview Operation problems can be du e to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. About SPHD Connectors Proble m Action No video Make sure that all cables are securely plugged into their sockets. Poor qual[...]